About Splash
Splash is an international development organization founded in 2007 and headquartered in Seattle, Washington, USA. In 15 years, we have reached nearly 1,000,000 children in cities around the world. In 2019, we embarked on an exciting, five-year initiative, Project WISE (WASH in Schools for Everyone), focused on serving over 800,000 children in three major growth cities – Addis Ababa and Bahir Dar, Ethiopia and Kolkata, India – with improved water, sanitation, and hygiene (WASH) infrastructure, WASH behavior change programs, and strengthened school-based menstrual health programs. This is an exciting time for Splash as we pivot to new ways of working and aim to expand our impact to new cities across 3-5 countries.
Splash supports local leaders, institutions, and partners to drive lasting change on the ground. We believe that local capacity to solve problems at scale exists, and our job is to strategically support and magnify the impact of local governments, nonprofit and for-profit actors for the good of children and families across the cities in which we work.
Our core values guide everything we do, including every hiring decision we make. They are:
· People – People first. People second. People third.
· Quality – Beautiful products that function and last.
· Honesty – No drama, no surprises, no BS.
· Joy – Kids at heart, seeing potential everywhere.
· Mistakes – Make them, don’t repeat them.
Splash values the unique skills and experiences everyone brings to the organization, and we are committed to creating and maintaining an inclusive and accessible environment for everyone. We provide equal employment opportunities to all employees and qualified applicants for employment. To learn more, please visit www.splash.org.
The Job
Job title: Regional Manager, Infrastructure
Line Manager: Global Director infrastructure (in the pilot phase) and after Regional Director, Program Delivery
Collaborates with: Country Directors (Zambia, Ethiopia & Malawi), Chief Impact & Strategy Officer, Senior Director of Programs, Global Director of Behavior Change, Regional Manager Behavior change and Executive Director
Location: Preference for Zambia and Malawi, but it will be open to nationals of Sub-Saharan African countries based in Africa & bring demonstrated professional experience working across the continent.
Position Overview
The Regional Manager of Infrastructure is a senior technical and delivery leader responsible for the regional design, adaptation, and high quality implementation of Splash’s WASH infrastructure programming across African country programs. This role translates global infrastructure strategy and standards into country specific designs and delivery approaches, supports country teams in navigating complex implementation challenges, and ensures that infrastructure is delivered as a reliable, high quality component of Splash’s integrated program model.
This is both a strategic and hands-on leadership role. The Regional Manager of Infrastructure ensures fidelity to Splash’s infrastructure standards, strengthens cross-country delivery systems, and supports consistent execution across multiple implementation contexts. While this role does not serve as the primary government facing lead, it ensures that regional infrastructure systems, tools, and technical oversight enable Country Directors and the Executive Director of Splash Africa to build and sustain effective government partnerships.
The Regional Manager of Infrastructure is accountable for regional infrastructure quality, delivery performance, and adaptation over time. Success in this role is measured by whether infrastructure is appropriately designed, delivered safely, commissioned successfully, and functioning to standard, on schedule, and within agreed budgets.
During country and city launch and pilot phases, the role maintains primary accountability to the Global Director of Infrastructure, with a heavy focus on design, redesign, standard setting, partner onboarding, and rapid iteration. As countries transition out of pilot, primary accountability shifts to the Regional Director of Program Delivery, with the role focusing on program delivery, quality assurance, fidelity, partner performance, and systems strengthening.
Roles & Responsibilities
Strategic Leadership for Infrastructure Programming
· Support the design and strategic direction of WASH infrastructure programming across the region.
· Ensure infrastructure approaches align with Splash’s global technical standards, delivery model, and country contexts.
· Identify opportunities to strengthen infrastructure design, delivery efficiency, cost effectiveness, and long‑term sustainability across regional programs.
Country Program Support
· Provide technical leadership and hands‑on support to country teams, and specifically to the Manager of Infrastructure Quality, and implementing partners across active countries.
· Support the adaptation and implementation of infrastructure designs within diverse urban school environments.
· Establish and oversee quality assurance processes to ensure infrastructure is delivered safely, consistently, and with high fidelity across countries and partners.
· Support alignment between infrastructure delivery, operations and maintenance readiness, and broader program sequencing.
Partner Engagement and Technical Assistance
· Work closely with implementing partners, contractors, consultants, and government counterparts to strengthen infrastructure delivery capacity and shared ownership of quality outcomes.
· Provide coaching, training, and technical assistance on infrastructure design, construction supervision, contractor management, quality control, and commissioning processes.
· Support partners in meeting Splash standards while adapting approaches to local regulatory, environmental, and operational contexts.
Program Design and Innovation
· Provide ongoing support to regional and country‑level infrastructure design processes, particularly during country and city launch and pilot phases.
· Identify opportunities to improve technical designs, delivery methodologies, constructability, and cost efficiency based on field experience and learning.
· Contribute to the refinement of infrastructure standards, tools, and guidance to support scale, replication, and long‑term systems sustainability.
Monitoring, Learning, and Adaptive Management
· Collaborate with Regional Impact & MLE team members to integrate infrastructure delivery data, quality metrics, and field learning into program decision‑making.
· Use program data and implementation experience to identify risks, address delivery challenges, and adapt infrastructure approaches over time.
· Document and share lessons learned to strengthen regional and global infrastructure practice.
Cross‑Team Collaboration
· Work closely with country leadership, program delivery teams, behavior change colleagues, and operations and finance teams to ensure infrastructure is integrated into a cohesive, high‑quality program package.
· Contribute to cross‑functional initiatives including program design, proposal development, cost modeling, and organizational learning.
· Act as a key connector between global infrastructure leadership and country‑level implementation teams.
External Representation and Thought Leadership
· Represent Splash in technical working groups, sector forums, and partner engagements related to WASH infrastructure delivery.
· Contribute to internal and external knowledge products, presentations, and discussions that showcase infrastructure learning, innovation, and program impact.
Regional Level Engagement
· Lead and coordinate infrastructure delivery across multiple countries, ensuring quality, consistency, and alignment with regional program priorities.
· Act as the regional bridge between country teams and global infrastructure leadership, supporting problem-solving and delivery at scale.
· Drive regional learning, planning, and performance management for infrastructure across Zambia, Ethiopia, and Malawi.
Qualifications
The Regional Infrastructure Manager will combine strong engineering expertise with the leadership and strategic thinking required to oversee WASH infrastructure delivery across multiple countries. The ideal candidate will be equally comfortable in engaging in high-level, context specific infrastructure strategy discussions as they are reviewing, budgets, technical designs, supporting country teams, and resolving implementation challenges.
This individual will collaborate and provide guidance to the In-Country Infrastructure Managers while ensuring consistent standards, quality assurance, and accountability across all infrastructure programs. They will play a critical role in translating global infrastructure strategy into effective country-level implementation and ensuring lessons learned are shared across programs.
The successful candidate will demonstrate strong ownership of infrastructure outcomes, excellent communication skills, and the ability to work across diverse teams and stakeholders. They must be capable of communicating clearly both upward to senior leadership and downward to country teams, ensuring alignment, transparency, and accountability.
Experience and Technical Expertise
· Bachelor’s degree in Civil Engineering, Water Resources Engineering, Environmental Engineering, Construction Management, or a closely related discipline is required.
· A Master’s degree in Engineering, Infrastructure Management, Water Engineering, or a related field is advantageous but not required.
· Professional engineering registration or membership with a recognized engineering institution is desirable.
· Minimum 8 years of professional experience in infrastructure delivery, engineering project management, or construction management.
· Demonstrated experience managing WASH infrastructure projects such as water supply systems, sanitation infrastructure, and institutional plumbing installations.
· Understand and convey the context specific challenges and infrastructure considerations for urban schools in East and Southern Africa.
· Experience working across multiple sites, regions, or countries.
· Proven track record of managing or supervising infrastructure delivery teams, including site engineers, infrastructure managers, or technical project staff.
· Strong experience working with contractors, engineering consultancies, and construction firms.
· Experience reviewing engineering drawings, technical specifications, and Bills of Quantities (BoQs).
· Experience managing infrastructure delivery in the NGO, development, or public sector is strongly preferred.
· Experience working with government ministries, donors, and implementing partners is strongly preferred.
Core Competencies
· Infrastructure Project Management: Ability to oversee infrastructure delivery across multiple projects and countries, ensuring consistency, quality, and accountability.
· Technical Engineering Oversight: Strong capability to review designs, BoQs, construction methodologies, and technical solutions.
· Leadership & Team Management: Ability to guide, mentor, and support In-Country Infrastructure Managers while holding teams accountable for delivery.
· Strategic Thinking: Ability to contribute to infrastructure strategy, analyze program performance, and identify opportunities for improvement. Identify and challenge government opinions with regard to context specific infrastructure.
· Contractor & Stakeholder Management: Skilled in managing relationships with contractors, engineering consultants, government stakeholders, and internal teams.
· Quality Assurance & Risk Management: Ability to identify risks early, enforce standards, and ensure infrastructure is delivered safely and effectively.
· Communication & Coordination: Strong ability to communicate clearly across technical and non-technical audiences and maintain strong upward and downward information flow.
· Problem Solving & Decision Making: Ability to address implementation challenges pragmatically and make informed decisions in complex field environments.
Compensation & Benefits
What We Offer
· 21 days of paid leave (increasing by 2 days each year up to 28 days).
· 11 paid public holidays.
· Wellness Fridays (reduced working hours).
· Two company-wide breaks (July and December).
· Medical, dental, and vision coverage.
· Employer contributions to a pension fund
· A joyful, inclusive, and mission-driven culture.
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