Job Region: Zambia

  • Technical Trainer – Maintenance at Zambia Sugar

    Zambia Sugar Plc. is a subsidiary of Illovo Sugar Africa (Pty) Ltd Group and is the leading sugar producer in Zambia.  Its main activities are the growing of sugar cane, the production and marketing of sugar and other sugar downstream products.
    The Company invites applications from suitably qualified and experienced persons to fill the following position under the Human Resource Department:
    POSITION: TECHNICAL TRAINER – MAINTENANCE x 1 (PERMANENT)
    This position reports to the Learning and Development Specialist.
    KEY RESPONSIBILITIES

    Prepare, conduct, and evaluate technical training programs.
    Write on the job learning materials and assessments to be used in conducting on the job training.
    Contribute to conducting root-cause analysis during technical problem solving.
    Guide and advise frontline line managers on appropriate approaches to close technical skills gaps.
    Partner with frontline managers in the technical operational areas to identify competence gaps resulting.
    Conduct a learning needs analysis for technical maintenance team at the Mills.
    Develop on the job training programmes.
    Conduct on the job training using a variety of methods.
    Conduct pre and post training assessments and give feedback.
    Participate in factory production meetings and in skills development committees.
    Identify competence gaps during problem solving meetings as part of root cause analysis.
    Conduct Off crop preparation training follow-up training sessions.
    Write technical training modules and contributes to the development of work instructions.
    Ensure that all technical training records are maintained.
    Produce and submit technical training progress reports to line management.Conduct formal upskilling programs (e.g. Artisan Training Program (ADP) & Artisan Utility Day Training – Continuous learning).
    Facilitate and manage Artisan trainee, learnerships and apprenticeship programs
    Coordinate SHERQ legal /mandatory training required for specific licenses or certification.
    Oversees on-site activities of external training providers to ensure compliance to site specific SHERQ policy and procedures.
    Provide input into annual L&D budgets and deliver on ABF’s maintenance training strategy.
    Provide, through the L&D administrator on-site coordination of trainings and venues.
    Promote and adhere to ABF Sugar procedures, policies, and guidelines, including, without limitation, those relating to SHERQ, Competition Law and Anti-Bribery and Corruption (ABC).
    Work closely with L&D Officer to deliver the business’s overall strategic goals.

    MINIMUM REQUIREMENTS

    Full grade 12 Certificate.
    Minimum Diploma in Mechanical / Electrical Engineering or Equivalent.
    Assessor and Learning Facilitation Competence Certificates
    Preferably 3 to 5 years’ experience as an FLM in Sugar Maintenance Operations.
    Business acumen; Passion for development; Ability to communicate effectively and assertively; Influencing and negotiating skills; Ability to work in a team; planning and organizational skills; Analytical and Problem-solving skills, Computer Literacy, Ability to manage multiple projects, multi-task effectively.
    Valid driver’s license.
    Suitably qualified applicants must provide certificates which have been verified by the Zambia Qualifications Authority (ZAQA).

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  • Revenue Operations Intern at ProWeb Limited

    Revenue Operations Internship
    Location: Lusaka
    Work Type: Internship
    Are you a motivated student or recent graduate with a passion for sales, marketing, and technology? Do you aspire to work in a dynamic environment where you can make a meaningful impact while sharpening your skills? If so, ProWeb is the place for you!
    About Us
    ProWeb is a leading web development and software engineering company dedicated to delivering innovative solutions to our clients. We foster a creative and collaborative environment where fresh ideas and innovation thrive. Our team works on exciting projects that make a real difference, and we want you to be part of our journey.
    Internship Overview
    As a Revenue Operations Intern at ProWeb, you will have the opportunity to work alongside our talented team, gaining hands-on experience and developing your skills in operational strategy, sales, marketing, and client engagement. This internship offers an incredible opportunity to learn about cross-functional collaboration, while building a strong foundation in your career in the tech industry.
    Key Responsibilities
    Sales and Marketing Operations

    Support the sales team in tracking leads, updating CRM records, and maintaining pipeline hygiene.
    Assist in preparing proposals, pitch decks, and reports.
    Help execute marketing campaigns, track performance metrics, and organise campaign data.
    Maintain and improve dashboards and documentation for revenue tracking.
    Coordinate meetings, follow-ups, and task assignments between sales and marketing teams.Engineering Coordination:
    Collaborate with the engineering team on task tracking, sprint planning, and cross-department alignment.
    Help document feature requests, client feedback, and product roadmap items relevant to sales and marketing.
    Assist in QA testing, content reviews, and status reporting as needed.

    Customer Relationship Management:

    Respond to client inquiries via email, phone, or in-person.
    Provide exceptional service to clients, ensuring a positive experience.
    Assist in maintaining and nurturing client relationships.

    Administrative Tasks:

    Maintain organized records of sales activities, meeting notes, and internal documentation.
    Support the scheduling of meetings, demos, and cross-functional check-ins.
    Assist in preparing internal reports, presentation decks, and project updates.
    Help with onboarding documentation and internal training resources.
    Track action items and follow-ups from team meetings to ensure accountability.

    What We’re Looking For
    Education:

    Currently pursuing or recently completed a degree in Business Administration, Marketing, Communications, Information Technology, or a related field.

    Skills:

    Strong organisational time-management and muiltitasking abilities.
    Excellent written and verbal communication skills.
    Proficiency in Google Workspace or Microsoft Office (Docs, Sheets, Slides).
    Familiarity with CRM software and digital marketing tools is a plus.

    Attributes:

    Self-motivated and eager to learn.
    Analytical thinker with attention to detail.
    Detail-oriented with a proactive approach to problem-solving.
    Ability to work independently and collaboratively.

    Why Join ProWeb?

    Real-World Experience: Gain practical skills in sales, marketing, and operations.
    Mentorship and Learning: Benefit from the guidance of experienced professionals eager to share their knowledge.
    Dynamic Work Environment: Be part of a vibrant team that values collaboration, creativity, and innovation.
    Career Growth: Build skills that prepare you for a variety of roles post-internship.
    Networking Opportunities: Connect with industry experts and fellow interns, expanding your professional network.

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  • Strategic Sourcing Specialist at Healthy Learners

    ABOUT HEALTHY LEARNERS
    Healthy Learners is an award-winning non-profit organization committed to improving the health of children in Zambia and beyond. We partner directly with the government and local communities to ensure schoolchildren stay healthy, learn effectively, and have a brighter future. Healthy Learners has experienced rapid growth over the past several years.
    School-aged children in low-resource settings suffer from a high burden of disease and often lack access to basic healthcare. These preventable and curable illnesses frequently lead to life-long health challenges or disabilities. In the short term, these illnesses cause school absenteeism, poor academic performance, and high dropout rates. In the long term, they undermine physical, cognitive, and emotional development and hinder economic prosperity.
    Healthy Learners bridges this gap by making schools entry points into the public healthcare system. This approach ensures children receive healthcare when they need it- improving health outcomes and reducing absenteeism. We currently serve more than 975,000 students and are working to scale our model across Zambia and other countries in the region.
    ABOUT YOU
    You exemplify the qualities of being Humble, Hungry, and Smart in your work:

    Humble (Continuous Learning & Inclusion): You embrace a growth mindset, actively seeking feedback and fostering an inclusive environment where collaboration thrives. You champion continuous learning, ensuring procurement processes evolve with industry trends and organizational needs.
    Hungry (Efficiency, Excellence, and Innovation): You possess a relentless drive for efficiency and excellence, approaching procurement challenges with a solution-oriented mindset. Your ability to optimize sourcing strategies, negotiate favorable terms, and anticipate risks enables you to deliver cost-effective solutions that support operational success.
    Smart (Emotional Intelligence & Psychological Safety): Your exceptional emotional intelligence allows you to build trust and maintain strong supplier and stakeholder relationships. You create an environment of psychological safety, where open communication, transparency, and ethical decision-making drive procurement excellence.

    POSITION OVERVIEW
    As Healthy Learners expands, efficient and cost-effective procurement is critical to ensuring the uninterrupted supply of essential goods and services. The Sourcing Specialist will play a pivotal role in optimizing sourcing strategies, supplier relationships, and contract negotiations to drive procurement excellence. Reporting to the Procurement Manager, this position will be responsible for developing sourcing plans, conducting supplier evaluations, and ensuring that procurement activities align with organizational goals, policies, and donor compliance standards.
    This role requires a highly analytical and strategic thinker with expertise in supply chain optimization, market intelligence, and supplier negotiations. The ideal candidate will have experience in strategic sourcing, procurement planning, and cost reduction strategies in donor-funded environments.
    KEY RESPONSIBILITIES
    Sourcing and Supplier Management

    Support development, implementation, and management of strategic sourcing plans to optimize procurement processes and ensure cost efficiency.
    Conduct market research and supplier benchmarking to identify cost-saving opportunities and enhance supply chain resilience.
    Manage supplier prequalification, selection, and performance evaluations to ensure quality, compliance, and cost-effectiveness.
    Support supplier negotiations to secure favorable pricing, terms, and conditions, ensuring alignment with organizational needs.
    Manage the supplier relationship process, ensuring that contracts and agreements are reviewed and executed in accordance with procurement policies.
    Monitor Key Performance Indicators (KPIs) to track supplier performance, contract adherence, and service levels.
    Collaborate with cross-functional teams (finance, logistics, and warehousing) to optimize procurement operations and ensure timely deliveries

    Procurement Strategy and Cost Optimization

    Assist the Procurement Manager in implementing procurement strategies that drive long-term cost savings and efficiency improvements.
    Analyze spending patterns and total cost of ownership to identify areas for procurement process enhancement.
    Ensure procurement activities are conducted with high ethical standards, minimizing risks related to fraud, waste, and abuse.
    Support the development of forecasting models to align procurement planning with inventory and program needs.
    Develop and maintain a robust database of preferred suppliers and vendors to streamline sourcing processes.
    Conduct periodic market intelligence assessments to stay ahead of industry trends and procurement innovations.

    Contracting and Compliance

    Assist in the development, review, and management of procurement contracts, ensuring compliance with appropriate regulations and Healthy Learners’ policies.
    Monitor contract validity, renewal cycles, and amendments, ensuring that vendor agreements remain effective and beneficial.
    Conduct risk assessments on suppliers and contracts to mitigate supply chain disruptions and ensure regulatory compliance.
    Ensure that procurement documentation and reporting adhere to local and international regulatory requirements, donor guidelines, and best practices.
    Work closely with legal and finance teams to resolve contractual disputes and improve agreement term

    Cross-Functional Collaboration and Reporting

    Provide procurement data insights and reports to support budgeting, planning, and financial decision-making.
    Assist in the development of procurement policies, procedures, and training programs to build sourcing expertise within the supply chain team.
    Coordinate with finance, logistics, and warehousing teams to ensure alignment between sourcing strategies and operational execution.
    Foster a culture of continuous improvement, driving efficiencies in sourcing and procurement operations.

    SKILLS & QUALIFICATIONS
    Required

    Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, or a related field.
    Minimum three years of experience in strategic sourcing, procurement, or contract management.
    Strong expertise in supplier negotiations, contract structuring, and market intelligence.
    Experience with procurement systems (ERP, SAP, Oracle, Ariba) and data analytics for decision-making.
    Strong financial acumen and ability to conduct cost-benefit analyses.
    Membership in a professional body (e.g., CIPS, Zambia Institute of Purchasing and Supply) is required

    Preferred

    Experience working in non-profit or donor-funded programs with large-scale procurement needs.
    Knowledge of risk management frameworks and supplier due diligence processes.

    COMPETENCIES

    Strategic Thinking: Proactive in planning and aligning operational goals with organizational strategy.
    Adaptability: Comfortable working in a fast-paced, dynamic environment.
    Attention to Detail: Commitment to accuracy and quality in all aspects of work.
    Collaboration: Excellent interpersonal skills for building strong relationships across departments and with external stakeholders.

    WHAT WE OFFER

    Opportunity for Impact: Directly contribute to improving children’s healthcare by optimizing procurement and supply chain processes.
    Competitive Compensation: A market-aligned salary and benefits package.
    Professional Growth: Access to leadership development, training, and strategic projects.
    Supportive Work Culture: A collaborative and mission-driven environment dedicated to operational excellence.

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  • Food and Nutrition Lecturer at Rockview University

    Rockview University offers education in the fields of education, agricultural sciences, business studies, and health sciences at 10 Miles, Ndola, Chipata, and Livingstone Campuses.
    In line with our continued growth and commitment to academic excellence, Rockview University is seeking mature, proactive, highly motivated, and results-oriented individuals to fill the position of Food and Nutrition Lecturer.
    Responsibilities:
    Develop and deliver high-quality lectures in Food and Nutrition to undergraduate students.
    Design, implement, and assess academic programs that align with the university’s health sciences curriculum.
    Provide academic guidance and mentorship to students, ensuring the integration of theory and practice.
    Conduct research in the field of Food and Nutrition and contribute to the university’s academic output.
    Supervise students’ research projects and dissertations.
    Participate in curriculum development and review processes to ensure up-to-date content and relevance.
    Contribute to departmental and university activities, including academic committees and professional development.
    Maintain up-to-date knowledge of the latest developments in Food and Nutrition to enhance the learning environment.
    Promote a positive and inclusive learning atmosphere for all students.
    Qualifications:
    Education: Master’s degree in Food and Nutrition, or a related field (required).
    Experience: A minimum of 4 years of experience in teaching Food and Nutrition or a related subject, preferably in a higher education setting (required).
    Specialization: Strong understanding of nutrition science, food safety, dietetics, and home economics.
    Skills:
    Strong teaching, communication, and interpersonal skills.
    Ability to design and deliver engaging, student-centered lessons.
    Experience in academic research and the ability to supervise student research projects.
    Proficiency in using educational technology tools and platforms.
    Ability to work independently and as part of a collaborative academic team.
    High level of professionalism, integrity, and ethical standards.
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  • Sales Representatives at KM and M Business Consultants limited

    Job Title: Sales Representative
    About us
    We are a dynamic and fast-growing company looking for motivated and results-driven individuals to join our sales team. As a leading player in distribution, we pride ourselves on delivering high-quality products and services to our valued customers. If you are passionate about sales and thrive in a target-driven environment, we want to hear from you!
    Key Responsibilities:

    Generate new business by identifying and pursuing sales opportunities.
    Build and maintain strong, long-lasting customer relationships.
    Conduct market research to identify potential clients and business trends.
    Prepare and deliver compelling sales presentations to potential clients.
    Meet and exceed sales targets on a monthly and quarterly basis.
    Provide after-sales support and address any client concerns promptly.
    Maintain accurate records of sales activities, customer interactions, and progress.

    Requirements:

    Education: A diploma or degree in Sales, Marketing, or a related field is required.
    Experience: Proven and trackable experience in sales, with a strong record of meeting or exceeding sales targets.
    License: Valid Class C driver’s license.
    Strong communication, negotiation, and interpersonal skills.
    Self-motivated with the ability to work independently and as part of a team.
    Results-oriented with a strong drive to succeed.
    Familiarity with CRM software and sales tools is a plus.

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  • Secondary School, Art Teacher at Lusaka International Community School

    Based in Lusaka, Zambia, Lusaka International Community School (LICS) is a co-educational, secular, fee-paying, non-profit school, which provides an internationally recognised education to a culturally diverse, globally-minded student body in a caring and supportive learning environment. LICS holds in high esteem its vision statement which is to “maximise the potential of future world citizens”.
    LICS is a leading independent pre-primary, primary, and secondary school based in the leafy suburb of Roma in Lusaka, Zambia. It is also a member of CIS, AISA, and ISAZ.
    The school currently has an opening in the Secondary School and is looking for a suitably qualified individual to join the LICS community as an Art Teacher with effect 1 August 2025.
    1. Requirements

    At least 3 years of relevant teaching experience.
    Demonstrate excellent subject and/or specialist knowledge.
    Have a full understanding of connections and progressions in the subject and use this in their teaching to ensure pupils make good progress.
    Understand the application and use of ICT in their specialist subjects.

    2. Qualities

    Be a dynamic, driven person with a desire for educational excellence.
    Be willing to be part of a successful team at a school well-established academic record.
    Have a sense of humour.

    3. Qualifications and Experience

    Bachelor’s degree in education with Arts (QTS), /PGCE or equivalent
    Additional qualifications are relevant to the role.

    4. Key Responsibilities/Accountabilities
    4.1 Planning and Setting Expectations

    Demonstrate an excellent ability to plan.
    Prepare lessons and sequences of lessons with clear objectives to ensure successful learning by all students.
    Consistently set high expectations for students in general school life and their academics
    Plan teaching to ensure it builds on the current and previous achievements of students and is centered on best practice

    4.2 Teaching and Managing Pupil Learning

    Demonstrate an excellent ability to teach, manage students, and maintain discipline.
    Ensure lessons are engaging and challenging for all ability levels.
    Understand and use the most effective teaching methods to achieve teaching objectives.
    Display flair and creativity in engaging, enthusing, and challenging groups of students.
    Develop students’ literacy, numeracy, and ICT skills as appropriate within their phase and context.
    Provide positive and targeted support for students who have special educational needs, are very able, lack confidence, have behavioural difficulties, or are disaffected.
    Be aware of which students are on the gifted and talented register or are highly able – and provide an appropriate level of challenge for these students.
    Ensure that the secondary school environment is safe, well maintained, and in keeping with the health and safety policies.

    4.3 Pastoral Responsibilities

    within the school environment and while chaperoning on school trips and events.
    ● Undertake child protection and safeguarding training relevant to the role.
    Play an active role in the care, well-being, and safeguarding of all students.
    Undertake child protection and safeguarding training relevant to the role.
    Proactively act on concerns, reporting immediately using the relevant school procedures.
    Demonstrate care, empathy, and respect for all students.
    Actively support and encourage students to create, develop and maintain healthy friendships.
    To actively support all school systems of recording and reporting concerns regarding student welfare, including child protection and safeguarding.
    Act as a good role model to all students.
    Actively participate in the school’s House System.
    Attend trips and outdoor educational activities to support students’ personal development.
    Take part in extracurricular activities and enrichment program
    Model good practice to students, promoting the values as set out in the school’s mission statement.
    Consistently apply school policies to reinforce positive behaviour.

    5. Remuneration
    Competitive package.
    6. Application Process
    Please visit our website (https://lics.sch.zm/solicited-application/ ), fill in the online application form and upload a detailed CV with a cover letter along with three referees, one of whom should be your current supervisor by 18.04.2025, Kindly note that only shortlisted applicants will be contacted.
    7. Safeguarding
    Lusaka International Community School is committed to safeguarding and promoting the welfare of our children and young people and expects all staff and volunteers to share this commitment. The successful candidate’s appointment will be subject to full security vetting.
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  • School Counsellor at Lusaka International Community School

    Job Advert–School Counsellor (Ref: WSCH002)
    Based in Lusaka, Zambia, Lusaka International Community School (LICS) is a co-educational, secular, fee-paying, non-profit school, which provides an internationally recognised education to a culturally diverse, globally-minded student body in a caring and supportive learning environment. LICS holds in high esteem its vision statement which is to “maximise the potential of future world citizens”.
    LICS is a leading independent Pre-Primary, Primary, and Secondary School based in the leafy suburb of Roma in Lusaka, Zambia, and is a member of CIS, AISA, and ISAZ.
    The school currently has an opening and is looking for a suitably qualified individual to join the LICS community as a School Counsellor effective 1st August 2025.
    1. Requirements

    Bachelor’s degree in counselling or Bachelor’s Degree (unrelated field) but include a Post Graduate Diploma / Master in Counselling
    Prior experience working as a counsellor in a school setting.
    Minimum three years of work experience in counselling with children/adolescents
    Further therapeutic training or qualification in working with children, young people, and schools.
    Experience working as part of a multi-disciplinary team.

    2. Qualities

    Ability to work independently, manage own caseload, and use initiative.
    Ability to understand and empathise with social and cultural diversity.
    Maturity to exercise sound judgment.
    Excellent communication skills, self-driven and motivated, good listener, empathetic, excellent organisation skills, team player.

    3. Qualifications

    Bachelor’s Degree in Counselling or Bachelor’s Degree (unrelated field) but include a Post Graduate Diploma / Master in Counselling
    Additional qualifications relevant to the role.

    4. Key Responsibilities/Accountabilities
    4.1 Whole School Counselling

    Offer confidential counselling to students and staff, addressing personal, social, emotional, and educational concerns.
    Utilize solution-focused approaches to tackle barriers to academic, social, and emotional well-being.
    Ensure confidentiality except when Safeguarding policies require disclosure.
    Make appropriate referrals to external agencies with student consent, and maintain communication with staff.
    Actively participate in safeguarding efforts, reporting concerns to appropriate authorities.
    Stay updated on counselling and education developments to enhance service delivery.
    Collaborate with teachers, parents, and leadership to support students effectively.
    Monitor attendance and provide interventions for at-risk students, coordinating with stakeholders.
    Address the mental health needs of students and assist families seeking resources.
    Utilize data analysis to develop strategies for supporting emotional, social, and learning needs.
    Liaise with relevant teams regarding student support and language needs.
    Lead PSHE initiatives and monitor their effectiveness.
    Propose resource requirements annually.
    Provide regular reports on service usage and user concerns.
    Maintain membership in relevant professional organizations.
    Conduct educational workshops for staff, students, and parents.
    Contribute to overall student well-being through bulletins and initiatives.
    Review and evaluate counselling services for continuous improvement.
    Develop workshops for emotional well-being.
    Implement a self-assessment program for professional development.

    Flexible in duties within the scope of the role.
    4.2 Data Management and Protection

    Adhere to legal provisions such as GDPR for confidentiality and data security.
    Provide termly reports according to LICS guidelines and conduct an annual review of the school service.
    Utilize data to improve practice and effectiveness.
    Maintain secure case records and records of students accessing the service.
    Input data accurately and in a timely manner into the LICS School Management System and School MIS.

    4.3 Support for school/place of work.

    Attend staff meetings.
    Contribute and participate in the holistic life of the school through the activities programme and participation in school events.
    Travel and work may be required during term time, school breaks (rarely), and occasional evenings and weekends.
    Develop and maintain effective working relationships with other staff and parents/carers.
    Follow school policies, practices and procedures

    5. Remuneration
    Competitive package.
    6. Application Process
    Please visit our website (https://lics.sch.zm/solicited-application/ ) fill in the online application form, and upload a detailed CV with a cover letter along with three referees, one of whom should be your current supervisor by 18.04.2025, Kindly note that only shortlisted applicants will be contacted.
    7. Safeguarding
    Lusaka International Community School is committed to safeguarding and promoting our children’s and young people’s welfare and expects all staff and volunteers to share this commitment. The successful candidate’s appointment will be subject to full security vetting.
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  • Loan Consultant – Chipata at Unifi Zambia

    Loan Consultant – Chipata
    Responsibilities

    The loan consultant at our Solwezi branch will be Responsible for entering all new client’s details into the client registration system either manually or electronically.
    Receive, assist, and direct clients in a courteous, efficient, and welcoming manner projecting a positive, friendly, and professional image.
    Checking documents, informing applicants of additional requirements and documents.
    Ensure all loans are properly documented with accurate and complete information.
    Maintaining client’s right to privacy and confidentiality throughout the loan process.
    Interview applicants to collect information concerning their financial needs and give advice to customers on financial literacy
    Answering to customer questions, customer service
    Ensure conformity with credit policy
    Responsible for cash management.
    Marketing
    Ensure that clients have the right information regarding the products, promotions, and other value-added services

    Minimum Qualification and Desirable behavior

    Diploma in Banking & Finance, Marketing, Business Administration, or any related field
    Should be able to work within the working rules and regulations of the organization and should have excellent communication skills.
    Should be able to work in a target driven work environment and should have good problem solving and analytical skills.
    Excellent organization skills
    Ability to work independently as well as in a team,
    Ability to Multi-task
    Ability should be a good motivator with commendable interpersonal skills.

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  • Client Growth Consultant – Choma, Mufulira and Monze at Unifi Zambia

    Client Growth Consultant – Choma, Mufulira and Monze
    Responsibilities

    Ensure branch activations target is met.
    Take the leading role in direct marketing activities for the branch.
    Look out for new employer opportunities and conduct site visits when required.
    Ensure existing employer opportunities are fully optimized.
    Actively contribute to weekly marketing plans.
    Adhere to the cost per prospect guidelines.
    Make effective use of GeoRep for all marketing activities.
    Ensure all new prospects are captured on the sales pipeline.
    Ensure all prospects receive timely calls and follow-ups.
    Any other assigned duties.

    Minimum Qualification and Desirable behavior

    Diploma in sales/marketing/business studies or at least 1 year experience in sales
    Knowledge of financial products and services will be a plus
    Proven experience as marketing officer or similar role
    Excellent organizational and multi-tasking skills
    Outstanding communication and interpersonal abilities
    Creativity and commercial awareness
    A team player with a customer-oriented approach

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  • Branch Manager – Solwezi Mushitala at Unifi Zambia

    Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda, and South Africa. We offer personal lending products through online, mobile phone, and branch channels. Backed by strong shareholders and a board with extensive experience in entrepreneurship and lending, Unifi is poised for continued success.
    We are hiring for the following positions:
    1. Branch Manager – Solwezi Mushitala
    Responsibilities

    Assess local market conditions and identify current and prospective sales opportunities.
    Lead a productive environment that fosters team building, hard work and diligence.
    Maintain relationships with customers and stakeholders.
    Ability to Multitask and execute assigned tasks effectively.
    Marketing through identification of target markets.
    Handles the cases of some customer complaints which have been escalated from the consultants.
    Send monthly reports to the main branch and give updates of the business status.
    Ensure risk is minimized by imploring risk management strategies.
    Ensure high levels of customer service and sales.
    Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
    Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
    Adhere to high ethical standards, and comply with all regulations/credit policy.
    Network to improve the presence and reputation of the branch and company.
    Stay abreast of competing markets and provide reports on market movement and penetration.
    Approve loans.
    Oversee people management at the branch level.
    Perform any other duties as assigned.

    Minimum Qualification and Desirable behavior

    Diploma or Degree in Banking & Finance, Business Administration, or a relevant field
    Strong organizational skills
    Ability to work independently and as part of a team
    Leadership skills

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