Medical-Surgical Nurse Manager Specialised & General Nurses

  • Full Time
  • Nairobi

Website M.P. Shah Hospital

Located in Parklands Area in Nairobi, M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff. For generations, we have been ranked among the best private hospitals in Kenya because of our excellent standards and t… read morehe high quality of services and personal care we provide. We are pacesetters in our field, inspired by our core value of care. We care about the dignity of our patients and strive to become a one-stop healthcare provider in East and Central Africa. We operate under the umbrella of the Social Service League which is a non-racial, non-religious, non-political charitable institution. The scope of the social service league includes the main hospital in Parklands, the Village Market Medical Clinic, and the Dinshaw Byramjee Dispensary and Dental Unit located in Nairobi downtown, at Ronald Ngala Street.

Roles & Responsibilities:

 Leadership and Management:

Supervise, mentor, coach, and evaluate the performance of nursing staff.
Ensure appropriate staffing levels and effective scheduling to provide optimal patient care
Identify, and develop competence development and training plans for staff.
Conduct, regular team meetings and provide ongoing education and professional development opportunities.
Develop and implement policies and procedures in alignment with best practices and organizational goals.

Patient Care:

Ensure high-quality, patient-centered care is delivered consistently.
Address patient complaints and concerns promptly and effectively.
Oversee patient admissions, discharges, and transfers to ensure smooth and efficient processes.

Operational Management:

Manage the day-to-day operations of the nursing unit or department.
Monitor and manage departmental budgets, including staffing, supplies, and equipment.
Ensure compliance with healthcare regulations, accreditation standards, and organizational policies.

Quality Improvement:

Implement quality improvement initiatives to enhance patient care and outcomes.
Collect and analyze data to identify areas for improvement.

Collaboration

Collaborate with other healthcare professionals and departments to ensure comprehensive care for patients.
Serve as a liaison between nursing staff and other hospital departments.
Participate in hospital committees and task forces as needed.
Take up hospital administrative shifts and coverage.

Key Performance Areas

Clinical Outcomes
Patient Care Quality
Patient and Family Experience
Staff Performance and Development
Operational Efficiency
Regulatory and Safety Compliance
Resource Management

Qualifications, Regulatory & Legal Requirements

Must be a qualified Registered Nurse (KRN/RM/KRCHN/KRNM/KRNMPH/BSCN).
Must have a higher diploma in a nursing field or a Bachelor of Science in Nursing or a relevant basic degree from a recognized institution.
Certification courses on management or leadership are an added advantage.
Must have a valid licensure from the Nursing Council of Kenya.   
Minimum twelve (12) years of nursing experience with three years in a leadership or managerial role.
Must have a Basic Life Support (BLS) Certification 
 Previous leadership or management experience in a healthcare setting.

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