Website One Acre Fund
One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty.
Responsibilities
IT Operation and Management:
Adhere to Country IT Operations policies, processes, and guidelines
Resolve up to Tier 2 Technical (endpoints, networks) incidents and service requests within SLAs
Comply with endpoints (laptops and tablets) and network processes
Smooth execution of IT support exercises (endpoint maintenance, inventory data cleanup, performance testing, etc.)
Monitor CCTV & GPS systems
Project Management:
Deliver high-quality IT projects on time
Independently define project scope, milestone(s), and timelines
Follow the Tech standard PMP
Clearly define roles for project participants:
Technical leads from within IT Ops
Domain experts and business owners from customer departments.
Vendors/procurement
Career Growth and Development
We have a strong culture of constant learning and we deeply invest in our people. You’ll have weekly check-ins with your manager, access to mentorship and training, and regular feedback on your performance. We’ll hold career reviews every one-three months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and gain rewarding technical experience.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
Technical Skills:
Understanding of
Mobile Device Management (MDM) Tools
Windows and Android OS
Microsoft Deployment Toolkit (MDT)
Foundational networking skills
CompTIA A+ Familiarity
Apply Through:
eacrefund.org
To apply for this job please visit eacrefund.org.