Front Office Operation Assistant (Solana Beach Mauritius)

Company: Groupe Beau Vallon

Location: Flacq

Job Type: Full-time

Apply Before: 2026-08-22

Job Description

DUTIES & RESPONSIBILITIES Responsible for the reception counter Makes reservations, arranges registration of guests and allocates rooms to them Presents bills to guests and collects payments Performs related clerical , administrative and related assign duties Performing check-ins and check-outs according to the hotel’s standard and procedures To be responsible and accountable for the cash float of his/ her till Exchange foreign currencies (cash/ cheques) for guests only amd perfoms any other cash/ cheque/ credit card transactions such as paid outs, petty cash Welcoming guest, visitors according to hotel’s standard and procedures Doing the appropriate follow up (either in person or by phone) to any guests needs, queries, suggestions, comments and dissatisfactions Going the extra miles in giving satisfaction to the least requirements of any VIPm guest or visitor Send, collect and dispatch faxes/messages for guests and to internal departments To assist guest with any stamp, post cards or post office requirements Arrange on request for guest transportation. Deadling with guests as regards flight delays, request for a room change and extension of stay Do the correct handing over, till and so on, during the change of shift QUALIFICATION STANDARD Qualifications: SC NTC 3 Experience: 1 year as Receptionist OR Guest Relation Officer Fluency in English & French compulsory Excellent Communication skills Personal Qualities: Professional personal presentation A Third Language will be an advantage

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Source: MyJob.mu