Company: Groupe Beau Vallon
Location: Flacq
Job Type: Full-time
Apply Before: 2026-08-22
Job Description
Key Responsibilities: Ensure the highest standard of guest service and satisfaction is consistently delivered. Handle guest complaints, feedback, and requests promptly and professionally. Maintain set standards for food and beverage quality, service presentation, and hygiene. Supervise in-room dining services, coordinating closely with the kitchen. Train, mentor, and supervise team members to uphold excellence in service. Conduct regular on-the-job training and daily briefings. Monitor and control expenses, including breakages, linen, and inventory usage. Assist in the preparation and monitoring of the outlet’s budget and cost control measures. Maintain effective communication with superiors and report any irregularities or staff concerns. Profile: Proven experience in a supervisory role in Food & Beverage operations. Strong leadership, training, and interpersonal skills Creative and passionate about guest experience and innovation in food & drink Sound knowledge of budgeting, cost control, inventory, and F&B software systems Good communication, problem-solving, and conflict resolution skills High standards of grooming and personal presentation Flexible, hands-on, and team-oriented approach
Source: MyJob.mu