Job Region: Plaine Wilhems

Join goFLUENT as a Customer Support! Help learners succeed with AI-powered language solutions, build strong relationships, and make an impact in a fast-paced, innovative environment.
 
Are you passionate about helping others succeed? At goFLUENT, we’re looking for a motivated Customer Support to join our dynamic Learning Consultant team. This is your chance to make a real impact by ensuring our learners have an unforgettable experience and providing valuable feedback to improve our services.As a Customer Support, you’ll be at the heart of our customer experience, connecting with learners, guiding them on their language journey, and collaborating with our internal teams to deliver excellence.If you’re driven by making a difference and thrive in a supportive, customer-focused environment, we’d love to have you on board!What You’ll DoBecome an expert and maintain a full understanding of our products and services. Explain it to our new learners who are starting a goFLUENT TrainingOffer the learner the best journey possible, by understanding the expectations and being efficient in giving the solutions to concerns the learner might faceReply to our learners requests on several communication channels (phone, email, chat, etc.)Ensure a smooth and efficient communication with internal teamsCall students to encourage them to take full advantage of the available resourcesBe proactive in order to optimize our internal procedures, improve the quality of our responses and raise learners feedbackYou’ll love this job if youAre outstanding at communicating, both orally and written (spanish is your mother tongue)Have a previous successful experience in customer supportAre very empathic and able to solve complex conversations in order to give a smile to customersAre an organized, responsive, adaptable, sincere, and autonomous personWe are looking for1 year of experience in customer serviceInternet savvy and proficient in MS Office, Google Docs and Open OfficeAdvanced level of Spanish (verbal and written)Fluent in EnglishBachelor’s/College Degree in any fieldWhat we offerOur culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including:Dynamic, startup-like experience within the security of a fast-growing, 26-year old Swiss-based company.Learn from top executives and visionaries in the learning and language market.The experience of joining an innovative organization with an international, vibrant working environment.Full on-boarding and fast ramp mentoring program leading candidate to success.World-class learning experience by being a goFLUENT learner. Learn from one of our 49 business languages!Ability to work from any of our 20+ offices around the world.Exciting team-building events.Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide: https://www.gofluent.com/us-en/careers/ 

8th floor, NeXTeracom, Tower 2, Ebene, Mauritius, Ebene, Mauritius

Phone: 52585017

Apply Via:

Provide service to our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business.
 
Payroll Specialist III CUST SUPPLocation: The successful candidate will have the opportunity to work in a hybrid environment; working remote as well as at the closest office location. About the opportunity  Dayforce is currently seeking a Payroll Specialist III to join our Dayforce Managed Team. We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business. The ideal candidate will have significant experience in the area of payroll and a strong working knowledge of benefits, workforce management and tax. They will also have the ability to interface with clients and to use critical thinking skills to resolve complex problems.  What you’ll get to do  Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, garnishments, etc. are processed, reconciled, audited and transmitted accurately and timely  Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients  Responsible for quality control and auditing to ensure accuracy and low error or defect percentage Work with cross-functional internal partners to resolve client payroll matters and employee inquiries  Provide Payroll support services to clients according to Dayforce contract, legislative requirements and business needs Establish and maintain a deep understanding of customer’s requirements and their changing needs to ensure services delivered are as per contractual obligations and in accordance with customer SLAs.  Create, update and review standard operating procedures and performs quarterly document reviews Have an “I own it” attitude about deliverables and projects from start to finish  Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely Proactively manage quarter, and year-end payroll auditing and processing Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements  Skills and experience we value  3 years of end to end payroll processing experience (across Canada and/or US) in a high-volume payroll operation (2000+ employee population) Experience and a clear understanding of payroll, benefits and taxation and an understanding of applicable legislative requirements Ability to resolve client’s issues and provide superior customer service to internal and external partners Excellent verbal and written communication skills with the ability to communicate clearly, technically, and effectively with customers and internal partners  Good analytical, organizational, and problem-solving skills Proficiency in Microsoft Word, intermediate Excel, and PowerPoint  What would make you really stand out  Experience in the payroll outsourcing or consulting industry preferred  Experience working in a case management system is preferred Industry related certifications or desire to obtain within two years of employment  Experience with Dayforce HCM or similar cloud payroll technology Strong working knowledge of quality control and auditing standards A desire to continually learn Ability to communicate and collaborate with clients and internal team members Dayforce product knowledge desired  Associate’s degree desired Bilingual (English/French) is an assetFlexibility in terms of working hours – should be able to work a 9-hours shift  between 8am to 8pm EST (4pm to 5am MUT).Ability to work overtime (Weekday/Weekend) during year end season and including public holidays.

Level 3, IconEbene 1, Lot B441, Rue L’institut, Ebene, Mauritius

Phone: 401-9797 / 454-4036 / 401-9797

Apply Via:

recruitment.mauritius@ceridian.com

Responsible for providing administrative support to deliver excellent client service by effectively and accurately processing payroll related tasks.
 
About the opportunity The Managed Operations Specialist is responsible for providing administrative support to deliver excellent client service by effectively and accurately processing payroll related tasks. The candidate should also be able to interface with peers and clients using critical thinking skills to resolve mild to complex problems.What you’ll get to do Ensure completeness and professionalism while maintaining “Right the First Time” accuracy and schedule adherence.Prepare and respond to inquiries from peers and clients.Interface with clients and use critical thinking skills to resolve complex problems within a high-volume, fast-paced environmentManage assigned work in an organized, proactive manner to meet all required commitments, including KPI’s (metrics) and client SLA’s (service level agreements)Proactively highlight risks and prepare root cause analysis to ensure issues/concerns are escalated for resolutionSupport peer work audit for accuracyAssist with root cause analysis and logging checksTrack and resolve errorsPerform miscellaneous requests from teamWork with cross-functional internal partners to resolve client payroll matters and employee inquiriesEnsure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clientsWork with cross-functional internal partners to resolve client payroll matters and employee inquiries, providing on-going daily support and subject matter expertiseProvide HR/Payroll support services to clients according to Dayforce contract, government compliance and business needsCreate, update and review standard operating procedures and perform quarterly document reviewsHave an “I own it” attitude about deliverables and projects from start to finishProactively manage quarter and year-end payroll auditingThink and act ahead, spot opportunities and act accordingly and proactively Contribute to process improvementsSkills and experience we value Eager to learn, grow and develop – self-study, company trainings, feedbackAbility to make sound decisions, work independently and assist other staff members.Ability to maintain a positive work atmosphere facilitating the success of the department.Ability to maintain sensitive and highly confidential informationSeek improvements, question processes, streamline, prioritize, and be efficientBe a global partner, take ownership, seek solutions even when it is not your jobFunctions well in a constantly changing environment, adaptabilityPartner cross functionally to align with Wage Administration department needsAbility to make sound decisions, work independently and assist other staff members.Excellent professional verbal and written communication skillsExceptional customer service abilitiesStrong attention to details and accuracySelf-motivated with the ability to succeed in a fast-paced/high-volume transaction-based environment.Comfortable with meeting firm deadlines, SLA’s/service level agreements, and metricsCritical thinking and problem-solving skills a mustTime Management and PrioritizationAnalytical and Reporting SkillsComputer Literate (MS Word, Excel, PowerPoint, Outlook)HSC Holder or Higher EducationAt least 1-3 years of work experience in an office environment (desirable)Domain Knowledge – US/CAN Payroll (desirable – else, to acquire during provided training)STANDARD DUTIES AND RESPONSIBILITIES• Achieve delivery of tasks in accordance with agreed schedules, procedures and standards – Meet or exceed process KPIs• Drive customer satisfaction by providing high quality of service – Execute corrective and preventive action plans• Record key delivery data for metrics purposes• Aim at becoming a Subject Matter Expert in process• Be an effective team player – Proactively highlight risks• Ensure that complaints are proactively escalated -Seek and respond to development feedback• Mentor & Coach new recruits in their process• Promptly escalate exceptions to the Seniors/Team Lead/Manager• Accountable for individual performanceWhat would make you really stand out:• Quality Focus• Results orientation• Capacity to adapt to Change• Initiative• People Sensitivity• Customer Orientation• Teamwork & CooperationOther Requirements:• Flexibility in terms of working hour – Night Shift Role – coverage from 4.00 or 5.00 PM (8 AM EST) to 4.00 or 5.00 AM (8 PM EST) – any 9-hour shift in that range.• Ability to work overtime (Weekday/Weekend) during year end season and including public holidays. 

Level 3, IconEbene 1, Lot B441, Rue L’institut, Ebene, Mauritius

Phone: 401-9797 / 454-4036 / 401-9797

Apply Via:

recruitment.mauritius@ceridian.com

To coordinate and manage the transportation of office personnel efficiently and professionally, ensuring timely pick-up and drop-off while optimizing the use of company vehicles or hired transport services.
 
Primary Objective:To coordinate and manage the transportation of office personnel efficiently and professionally, ensuring timely pick-up and drop-off while optimizing the use of company vehicles or hired transport services.Key Responsibilities:1. Daily Transport SchedulingPrepare daily or weekly transport schedules for office staff and executives.Coordinate pick-up and drop-off timings according to work hours, meetings, or events.Adjust routes and schedules based on last-minute changes or urgent requirements.2. Vehicle and Driver CoordinationAssign drivers and vehicles for staff transport based on availability and location.Ensure drivers are briefed on routes, passenger lists, and timing.Monitor driver performance and punctuality.3. Communication & SupportAct as the contact point for staff transport-related queries.Provide real-time support for delays, route changes, or emergencies.Communicate with staff regarding updates or changes in transport arrangements.4. Fleet & Vendor ManagementEnsure all vehicles (owned or outsourced) are well-maintained, clean, and roadworthy.Coordinate with third-party transport providers if company vehicles are outsourced.Keep track of fuel usage, vehicle servicing, and repair schedules.5. Record Keeping & ReportingMaintain records of transport usage, driver logs, vehicle mileage, and fuel expenses.Generate reports on efficiency, usage trends, or cost analysis.Assist HR/admin with transport-related cost budgeting and planning.6. Compliance & SafetyEnsure that all transportation activities comply with company policies and local transport regulations.Implement safety protocols for passengers and drivers.Manage insurance and registration renewals for company vehicles.Required Skills:Strong organizational and time management skills.Effective communication and interpersonal skills.Familiarity with GPS tracking, transport management, or scheduling software.Ability to handle last-minute changes and work under pressure.Professionalism and discretion (especially when dealing with senior executives).Work Environment:Typically office-based but requires regular communication with drivers on the ground.May involve early morning or late evening shifts depending on transport schedules.

Avenue SSR, Sodnac, Quatre Bornes, Mauritius

Phone: 59129334

Apply Via:

shiveshbolah@highwayspeedltd.com

We are seeking a Sales Executive – SME to drive growth within the SME segment by identifying and converting new business opportunities.
 
Main Duties and Responsibilities:Conduct daily field prospecting to identify and generate new SME opportunities within assigned regionsBuild, develop, and maintain strong customer relationships with SME owners, administrators, and decision-makersPresent and pitch tailored Emtel solutions (Connectivity, Mobile, MBB, FTTB, ICT solutions) aligned with customer needsActively convert prospects into customers through effective negotiation and value-driven sellingIdentify and drive cross-selling and upselling opportunities across the SME product portfolioEnsure a seamless and positive customer experience from onboarding through to after-sales supportManage customer queries, complaints, and service requests with timely follow-up and resolutionMeet and exceed monthly and quarterly acquisition and revenue targetsBuild, manage, and maintain a robust sales pipeline with regular updatesMonitor market trends, competitor offerings, pricing, and promotional activitiesParticipate in campaigns, SME activations, and trade events to enhance brand visibilitySupport the execution of Emtel’s SME sales strategy and provide feedback to drive continuous improvementRequired Qualifications and Experience:Minimum HSC or equivalent qualificationAt least two (2) years of experience in sales and/or customer serviceExperience in face-to-face customer engagement will be an advantageRequired Skills and Aptitudes:Strong communication and interpersonal skills, with the ability to build and sustain effective relationshipsProficiency in CRM systems and sales productivity toolsStrong problem-solving and analytical abilitiesEffective time management, planning, and organisational skillsWillingness to travel within the assigned region as requiredBy submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice), which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).Emtel Ltd reserves the right to call only the best candidates for the interview and not to make any appointment following this advertisement, nor to assign any reason whatsoever for accepting or rejecting any candidate.

10, Ebene Cybercity, Ebene, Mauritius

Phone: +230 729 5400

Apply Via:

careers@emtel.com

Bus Drivers (15,25,30,40,60 Seater) living in Plaine Wilhems for hotel trips
 
Key Responsibilities:Safe Driving: Operate vehicles in a safe and responsible manner, obeying all traffic laws and company regulations.Transportation: Transport passengers to specified destinations in a timely and efficient manner.Vehicle Maintenance: Conduct regular inspections of the vehicle to ensure it is in good working condition. Report any issues or needed repairs.Documentation: Maintain accurate records of mileage. Complete any required paperwork promptly.Customer Service: Provide excellent customer service by being courteous, professional, and helpful during all interactions with passengers.Compliance: Adhere to all company policies, including safety protocols, and comply with regulations related to transportation and driving. Qualifications:Valid driver’s license with a clean driving record forProven 5 experience as a driverFamiliarity with GPS devices, maps, and route planning tools.Strong time management and organizational skills.Excellent communication both in French and English and interpersonal skills.High level of reliability and integrity.Candidates should reside around Quatre Bornes, Vacoas, Curepipe, Beau Bassin, Rose Hill, or Moka.Working Conditions:Ability to work flexible hours, including weekends and holidays.Must be comfortable driving in various weather conditions and in different areas. Benefits:Competitive salary and benefits packageOpportunities for career growth and advancement.

Avenue SSR, Sodnac, Quatre Bornes, Mauritius

Phone: 59129334

Apply Via:

shiveshbolah@highwayspeedltd.com

Développeur Commercial/Business Developer
 
Notre client recherche un Développeur Commercial/Business DeveloperMissionRattaché(e) au Business Unit Manager, le/la Développeur(se) Commercial(e) contribue activement à la croissance de l’entreprise en promouvant et en commercialisant l’ensemble des prestations du Groupe (inspection, formation, audit, assistance technique, gestion des risques). Il/Elle participe à l’élaboration et à la mise en oeuvre de la stratégie commerciale et du plan d’action associé. Il/Elle assure le développement du portefeuille clients, le suivi commercial et veille au respect des procédures qualité en vigueur. Responsabilités & Attributions Stratégie & Développement CommercialContribuer à l’élaboration et à la mise en oeuvre de la stratégie commerciale du Business Unit.Faire remonter les informations terrain (statistiques de ventes, données clients, tendances marché) afin d’optimiser les actions commerciales.Développer et promouvoir activement les services de l’entreprise auprès des clients locaux, régionaux et internationaux.Prospecter de nouveaux clients et développer de nouveaux contrats.Assurer la fidélisation et le développement du portefeuille clients existant.Travail transversal avec les équipes techniques, qualité et opérationnelles pour concevoir des solutions complètes répondant aux besoins clients.Participer aux réponses aux appels d’offres et consultations.Animer des ateliers, workshops et présentations auprès des clients et prospects.Développer le cross-selling entre filiales en identifiant des opportunités de synergie.Veille marché et concurrentielle pour identifier les tendances et opportunités.Identifier de nouveaux segments de marché à forte valeur ajoutée et proposer des axes de croissance. Réalisation des ObjectifsAtteindre les objectifs annuels de chiffre d’affaires et les objectifs fixés en accord avec la Direction.Contribuer à la croissance durable du département Commercial.Planification & OrganisationRéaliser des analyses de besoins clients, notamment pour contribuer à l’élaboration du calendrier de formations.Participer activement aux réunions de projets.Mettre à jour le planning des rendez-vous et assurer un suivi structuré des actions commerciales.Suivi Client & QualitéAssurer un suivi régulier des prospects et clientsRéaliser des enquêtes de satisfaction clients.Veiller au respect des procédures Qualité en vigueurIdentifier et proposer des axes d’amélioration continue pour le département.Marketing & Outils CommerciauxParticiper à la mise à jour des supports commerciaux (plaquettes, présentations, site web, etc.).Proposer des actions marketing et commerciales (événements, campagnes, presse, etc.) dans le respect du budget alloué.Contribuer à la visibilité et à la notoriété de l’entreprise.Participer aux actions de fidélisation clients. ReportingAssurer un reporting hebdomadaire à la Manager du Département Commercial portant sur :L’avancement des projetsLes visites clients et prospectsLes opportunités identifiéesLes difficultés rencontrées et les solutions proposées Autres responsabilitésAu besoin, assister la direction dans la production ou toute autre tâche demandée. Profil recherchéDiplôme universitaire en Commerce, Ingénierie ou équivalentExpérience confirmée en développement commercial, idéalement dans les services techniques, la formation, l’ingénierie ou l’inspectionForte capacité de prospection et de négociation.Excellentes aptitudes relationnelles et sens du service client.Organisation, rigueur, autonomie et orientation résultats.Capacité d’analyse et esprit d’initiative.Maîtrise du français et de l’anglais (oral et écrit).Bonne maîtrise de Microsoft Office et des outils CRM.Discrétion et respect de la confidentialité des informations.Bon relationnel, présentation soignée et esprit d’initiativeFlexibilité horaire selon la charge de travailPermis de conduire valide et mobilité pour les déplacements clients et missions terrain.Conditions | ConditionsTravail de bureau, horaires généralement fixesWe reserve the right: To call only the shortlisted candidates for interview. Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

Ground Floor, ICON Ebene, Cybercity, Ebene, Ebene, Mauritius

Phone: 406 96 04

Apply Via:

contact@proactive.mu

Job Profile: –
– Higher School Certificate
– Diploma in Compliance & Risk Management
– 1 to 2 years in a similar position
– Computer Literate with MS Office
– Good organizational, planning, communication & interpersonal skills
– Ability to work odd & irregular hours, including shifts
 
Duties & Responsibilities: — Inventory Audit- Compliance Audit- Reporting & Documentation- Audit planning and Execution- Process improvement

Pont Fer,, Phoenix, Mauritius

Phone: 601-2000 / 601-2000

Apply Via:

recruitment@phoenixbev.mu

Manages the daily overall operational activities of the Warehouse by optimizing the use of available resources to ensure an efficient and on time service to all stakeholders
 
Enforces discipline by zones and coordinates with Department Manager for disciplinary issues relating to the workforceMonitors performance of the workforce to achieve efficiencyEnsures that all employees adhere to Health & Safety procedures and wear their PPE (Personal Protective equipment), as required by lawInforms the Department Manager in case of injury and ensures that first aid is given to employees if needs be by an authorised and trained first aiderFills in the injury report as and when needed and sends to H&S Manager and Department ManagerPlans with Warehouse Outbound Clerk/Picking Support on manpower needs, assigns tasks to the workforce, based on the workload & ensures tasks are completed on time by zonesSupervises the operational activities by zones and ensures that assigned tasks are carried out as per the set procedureEnsures that all trucks are loaded on time & are properly secured, before trucks are parked     Ensures that the sorting operations completed on time, monitors the pre-sorting of cases returning from the trade & enforces on the Distribution Crew if not properly doneInforms the Distribution Supervisors for corrective actionsFollow-up on the transfer of empties/finished products (From – To) on premises/production sites/offsite storesEnsures that space is optimized for additional receipts from Production/Trade/staged loadsMonitors the flow of distribution trucks in all zones, to minimize bottlenecks & optimize their turnaround timeEnsures that all loads are properly staged in designated locationsEnsures that housekeeping is maintained in all zones   Ensures that breakages occurrences on all zones are recorded & submitted on time to Inventory ControlleEnsures that all incoming receipts & outgoing shipments (finished products, empties & truck equipment) are accurately verifiedAssists the Inventory Team in the inventory exercise Monitors the daily availability of core equipment, consisting of f-lifts, order picker, prime movers, trailersEnsures that downtimes are reported on time to internal or external Suppliers for on time repairsEnsures that set KPI’s are recorded on a timely manner:  Turnaround time of delivery truckChecking accuracy v/s Error on load trackingAnomalies on returns from trade tracking Breakages trackingSorting trackingAny cognate duties that befits the positionEnsures that set KPI’s are recorded on a timely manner:1.       Turnaround time of delivery truck2.       Checking accuracy v/s Error on load tracking3.       Anomalies on returns from trade tracking4.       Breakages tracking5.       Sorting tracking6.       Any cognate duties that befits the position

Pont Fer,, Phoenix, Mauritius

Phone: 601-2000 / 601-2000

Apply Via:

recruitment@phoenixbev.mu