Company: Chartered Institute of Personnel Management of Nigeria
Location: Lagos
Job Type: Full Time
Apply Before: 2026-08-03
Job Description
SUMMARY OF PRINCIPAL ACCOUNTABILITIES & RESPONSIBILITIES
Database Management
Ensure that all members record such as change of name, correspondence address and other members’ details are updated on daily basis with 1% error rate.
Ensure that the newly inducted members are uploaded One – two weeks after member induction.
Send out debit notice for subscription to Members within the first quarter of the year and follow up with calls, SMS and e-mails at the second and third quarters of the year.
Work with Finance to ensure all payments are captured on the portal 24hours after notification as well as monthly reconciliation and reports.
To Generate list of members eligible for upgrade to Full Member and Fellow
Ensure all members data in excel are cleaned up and transferred into the portal.
Ensure members data is well protected with support from IT and create back-up and recovery plans and procedures with IT.
Produce regular report on membership statistics.
Ensure that the AGM list is generated a week before Annual General Meeting.
Assist in coordinating and organizing the Institute Annual General Meeting
Attend to enquiries and handle complaints within maximum of 48 hours and follow up to ensure resolution.
Prompt response to enquiries via email and telephone calls.
Generate monthly reports on membership subscription.
Support the team leader in implementing communication strategies and plans between the
Institute and members of all categories and ensure relevant communication channels are deployed.
Participate in the execution of all membership related projects as directed by the team leader.
Assist in the resolution of project-related issues, during the implementation of membership projects and facilitate amicable solutions with the team leader.
KEY PERFROMANCE INDICATORS
Operational Targets
Membership/Stakeholder
Internal Business Process
Organizational Capacity
Experience
HND/bachelor’s degree in business management/administration, Social Sciences, Marketing or related discipline
Qualifications
Minimum of 2 years post-graduation experience on a similar role in a reputable organization
Professional membership of CIPM is compulsory.
How to Apply
Send your CV quoting appropriate Job title to recruitment@cipmnigeria.org
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Source: MyJobMag