Job Region: Gauteng

  • Process Engineer – JHB Operator: ARC Furnace Roving (BBOC) Operator: ARC Furnace Roving

    SUMMARY OF KEY RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO

    Governance of Smelter blueprint and manage risks of any changes through updates of drawings, SOPs, functional descriptions and control philosophies.
    Provides adequate troubleshooting within Smelter Business Complex through measuring and monitoring trend analysis – SCADA, process, financial, metal accounting. 
    Develop Power BI models for data collection, profitability models, complete business cases and trade off study documents for information sharing with the EXCO, Senior Management, Junior and Leadership forums.
    Responsible to generate project user requirement specifications, process flow diagrams, financial cost benefit analysis prior to project moving to stage gate 1.
    Conduct mass, energy, water and utility balances across Smelter.
    Evaluation of the Smelter metal balance from process order reviews, lockups.
    Conduct reviews of sampling and assaying through audits to understand risk of metal variability to business.
    Commissioning and performance testing of new unit operations along with punch list activities and training documentation and personnel.
    Lead investigations related to process, quality and governance incidents.
    Monitor and measure the cost of production for efficiency and continual improvement through best practice and world class implementation.
    Manage compliance to environmental controls.
    Work closely with Evaluation to ensure full understanding of elemental and compound analysis that influence process chemistry and efficiencies.

    Requirements

    MINIMUM REQUIREMENTS

    A completed Matric qualification.
    A Degree in Chemical OR Metallurgical Engineering (BTech, BEng or BSc Eng qualification).
    Preference will be given to a candidate with up to 7 years’ experience with an operational, metallurgical or smelting environment.

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    Apply via company website ( N / A ) or

     

  • Pharmacovigilance Scientist (JHB North) Contract Pharmacovigilance Scientist (JHB North) Contract Pharmacovigilance Officer (JHB North)

    OBJECTIVE OF ROLE

    To support the SA Commercial Business to realize the commercial strategy and to achieve the annual targeted growth and revenue through successful new product introductions and maintenance of current product portfolio in the South Africa and South African Development Community (SADC) region, by ensuring successful Marketing Authorization and variation approval from the SAHPRA and Regulatory Authorities of the SADC member states within the committed timeframe.
    The role undertakes responsibility for compliance with the Regulatory / Pharmacovigilance Requirements for the New Product Launch Pipeline and the existing product portfolio in the region, through the successful completion of assigned activities according to the South African and SADC Regulatory plan.
    To provide support to the Pharmacovigilance Lead for the various Pharmacovigilance operations, in particular the medical and scientific functions with respect to safety evaluations of all Aspen products across Pharmacare and any other entity owned by Aspen, of the Aspen Group for which marketing authorizations are held. The role undertakes responsibility for coordinating and managing of review and analysis of aggregate safety data concerning the Aspen Group product portfolio.

    KEY RESPONSIBILITIES

    Key Accountabilities

    Delegated tasks from RA Manager or PV Lead on a defined and ad hoc basis with the flexibility of mindset and time resources this entails. This will include representation at meetings when required.
    Functional reporting: Mentoring of the Pharmacovigilance Officers and Medical Writers.
    Review and advice regarding relevant local and global guidelines, policies, internal procedures, and SOPs across Aspen Pharmacare.
    Maintain awareness of Pharmacovigilance regulatory requirements and developments.
    Manage outsourced data collection, organization, and preparation with vendors.
    Act as Subject Matter Expert (SME) in designated areas (e.g., literature, signal management, aggregate reports, labelling, etc.), responsible for oversight and coordination of tasks related to the area of expertise.
    Preparation of annual as well as ad-hoc and scheduled aggregate safety reports.
    Ensure Good Documentation Practice.
    Contribute to agreed PV Team quality and compliance targets.
    Serve in a leadership capacity for complex and strategically important Pharmacovigilance developmental programs.
    Direct interaction with Regulatory Authorities.

    Financial

     Identification of project challenges to be escalated to the departmental line management and the financial impact thereof.
    Project management of contractual and financial aspects of all medical writing projects and the effective utilization of resources to keep processes cost-effective.

    Medical Writing Accountabilities

     Work in collaboration with Medical Writers to write clinical documents for submission to regulatory authorities, including but not limited to:
    Clinical overviews and summaries
    Integrated summaries of safety and efficacy
    Clinical Expert Statement
    Provide medical editing review of draft and final documents prepared by other team members before internal or external distribution. This includes both copy editing and content review.
    Ensure document content and style adhere to SAHPRA/FDA/EMA or other appropriate regulatory guidelines and comply with Aspen SOPs and style guidelines
    Perform literature searches/reviews as necessary to obtain background information and training for the development of documents.

     Safety

     ICSR (Individual Case Safety Reports)
    Ensure all cases are processed, medical reviews completed, and cases submitted to Health Authorities as per the timelines specified in the guidelines.
    Ensure quality checks are performed on weekly, monthly, quarterly, and bi-annual reconciliations with internal and external stakeholders.

    Labelling

    Updating and reviewing Product Information in line with the Company Core Data Sheets, and other tasks as designated.
    Preparation of aggregate safety reports, including but not limited to PSURs, PBRERs, and Addendum Safety Reports

     Risk Management System

    Preparation of Risk Management Systems, including but not limited to Risk Management Plans and Risk Communication Plans.
    Request for Information (RFI) from Competent Regulatory Authority (CRA) and Safety Communication (Dear Healthcare Professional Letter (DHCPL)
    Manage safety-related requests from regulatory agencies and Aspen Affiliates to ensure any requests are answered fully and promptly.

    Literature Reviews

    Monitor local literature for designated products and identify safety issues/ ICSRs in a timely manner.

    Signal detection

    Coordinate and prepare appropriately for signal management meetings.
    Signal Management Activities, including compilation of Signal Assessment Reports/ Case Series Reviews for potential signals.
    Creation and update of Safety Data Exchange Agreements (SDEAs).

    Training

    Oversee training and mentoring of other Pharmacovigilance staff, and prepare training materials
    Lead initiatives to develop, implement, and conduct appropriate training in all aspects of Pharmacovigilance Safety activities
     Maintain a high and up-to-date level of product and therapy area knowledge by attending conferences, training courses, and reading relevant medical and scientific literature

    QMS

    Ensure systems and procedures are in place in accordance with the RA QMS and that these are maintained according to the relevant SOPs
    Creation and update of SOPs/WIs for all pharmacovigilance activities related to the job role in line with Pharmacovigilance regulations/guidelines (EU, ZA, and other territories applicable), within specified/SOP timelines. 

    General

    Adhere to agreed Key Performance Indicators (KPIs)
    Support the continuous development and improvement of the PV function while upholding Aspen’s core values
    Effective management and utilization of resources to keep processes cost-effective
     Collating data for ad hoc requests
    Adherence to Company Health & Safety Procedures
    Participate in training programmers and any other duties assigned by your Manager

    Requirements
    EDUCATIONAL REQUIREMENTS

    Biological / life Sciences Degree or equivalent
    B. Pharm would be advantageous

    KNOWLEDGE & EXPERIENCE REQUIREMENTS

    Documented experience in all aspects of pharmacovigilance is an inherent requirement and not negotiable
    3-5 yrs. Pharmaceutical experience with a specific focus areas in PV/Drug Safety
    Experience working with safety databases
    Experience writing large safety reports, e.g., DSURs, PADERs, PSURs, PRBRERs, is preferable
    Experience in writing RMPs is desirable
    Experience working with the MedDRA coding dictionary
    Strong knowledge of regulatory and medical authorities in South Africa
    Strong understanding of regulations, ICH guidelines, and GCP
    Extensive medical writing and expertise in submission

    SOFT SKILLS REQUIREMENTS

    Results and performance driven
    Strong work ethic and integrity
    Ability to meet deadlines
    Sense of urgency – responding to issues and opportunities in a timely manner
    Intellectual curiosity – willing to suggest and try new ideas
    Positive and proactive approach to business tasks
    Excellent interpersonal and communication skills
    A solutions provider
    Manage evolving deadlines effectively with regular feedback and updates
    Enthusiasm and drive to take ownership and drive process initiatives
    Service orientation
    Customer-focused
    Logical thinking
    Information seeking
    Positive ‘can–do’ attitude
    Be able to work autonomously and have good problem-solving skills
    Able to cope with evolving deadlines effectively, with regular feedback and updates
    Respectful and highly personable
    Possess cultural awareness and sensitivity
    Flexibility & confidentiality are key requirements for this role.

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    Apply via company website ( ) or

     

  • Corporate Payments Sales Analyst – Sub-Saharan Africa

    Job Description
    Corporate Payment Sales Analyst

    As a Corporate Payment Sales Analyst, you’ll advance your career by aiding Sales Managers in expanding client relationships. This role offers growth, skill development, and the chance to join a dynamic team in the financial services industry.

    Description

    As a Corporate Payment Sales Analyst, you will have the opportunity to impact your career by supporting Sales Managers and leadership in managing and growing client relationships. This role offers career growth, skill development, and the benefits of joining a dynamic team. 

    Job Summary:

    As a Corporate Payment Sales Analyst within the Sales team, you will be responsible for providing support to Sales Managers and leadership to manage and grow client relationships. This includes client and market intelligence for new and existing clients, creating MIS, Know Your Customer (KYC), on-boarding, deal execution, preparing client materials, and other sales and support-related matters. You will develop strong global partnerships across lines of business and contribute to the team’s success.
    You will be involved in preparing client account plans, briefing memos, and portfolio management reporting. Your role will include preparing and reviewing marketing materials, supporting Sales Managers with proposals and materials for internal approvals, and collaborating with Sales, Product, and Implementation teams to generate consolidated reports for the region.

    Job Responsibilities:

    Support the team in managing the on-boarding and KYC processes, end-to-end deal execution, product and billing setup, and mastering implementation tools.
    Prepare client account plans, briefing memos, and portfolio management reporting.
    Develop strong global partnerships across lines of business.
    Prepare and review marketing materials for Sales, ensuring clarity, accuracy, and consistency.
    Support Sales Managers with proposals and materials for internal approvals, and collaborate with teams to generate consolidated reports.
    Set up and maintain client data.
    Run client-focused internal projects.
    Analyze key revenue and pipeline data to deliver reports to senior management.
    Conduct research on existing client portfolios and prospective clients, and partner with internal teams for periodic client account planning.

    Required Qualifications, Capabilities, and Skills:

    Propensity for sales within a financial services organization.
    Relentless focus on client service and satisfaction.
    Bachelor’s degree or similar.
    Basic understanding of credit.
    Basic understanding of treasury services, markets, asset management solutions, and the technology industry landscape.
    Strong computer skills, including PowerPoint “PitchPRO”, Excel-based modeling, FactSet, and Bloomberg.
    Commercial mindset and ability to work under pressure.
    Strong quantitative, analytical, and writing skills with rigorous attention to detail and focus on execution.
    Ability and willingness to travel both domestically, regionally (SSA), and internationally.
    Strong interpersonal and selling skills; ability to work with both internal partners and external clients.
    Ability to work on own initiative and meet tight deadlines.v

    Apply via company website ( https://www.jpmorganchase.com ) or

    jpmc.fa.oraclecloud.com

     

  • Quality Director Africa Quality Assurance Measurement & Testing Coordinator General Counsel Africa

    The SnA & EWA Quality Head will oversee the quality of products in Africa and support the Global 1UL Quality leads to build capability and deliver agenda. The role is responsible for deploying quality strategy, governance, and goals that directly impact marketplace success, customer credibility, consumer safety, and on-shelf quality. This, in turn, enhances Unilever’s reputation and brand equity by ensuring superior quality for making brands unmissable. This role will be part of SnA & EWA SC leadership teams and Quality Leadership team.

    WHAT WILL YOUR MAIN RESPONSIBILITIES BE

    Quality Management Systems:

    Execute SnA & EWA quality management policies, systems, and procedures.
    Define and maintain quality objectives and key performance indicators (KPIs).
    Ensure the Quality Management System (QMS) is maintained in a state of inspection readiness.

    Compliance and Audits:

    Ensure compliance with applicable SnA & EWA regulations and standards.
    Lead and coordinate internal and external audit activities.
    Conduct regular audits and inspections to monitor and evaluate the effectiveness of quality control procedures.

    Continuous Improvement:

    Identify areas for improvement and develop strategies to achieve quality targets.
    Implement corrective and preventive action plans.
    Drive and deploy a digital quality transformation program.

    Leadership and Collaboration:

    Lead and manage the SnA & EWA quality team except HC BU.
    Business partner SnA & EWA leadership teams, and sit in the SC LTs supporting decisions for growth and transformation with new WoW.
    Be the member of QLT and support the overall strategy development and deploy for 1Unilever and lead the 1Unilever quality network.
    Collaborate with cross-functional teams, suppliers, and internal & external stakeholders to address quality issues and drive continuous improvement initiatives.
    Partner with the central expertise team on overall product safety, audit planning, and governance.

    Consumer Feedback and Superior Quality Program:

    Lead the Consumer Feedback and Superior Quality Program to enable unmissable brand superiority.
    Govern UBS investment and partner with the business to drive market share.
    Work with the innovations and operations team on consumer complaints, insights, and feedback for business UBS conversations.

    Risk Management:

    Conduct risk assessments and develop mitigation strategies.
    Monitor product and process design activities to ensure quality standards are met.
    Maintain an effective Change Management system to ensure business changes are effectively managed.

    Communication and Reporting:

    Communicate quality objectives, performance metrics, and improvement initiatives to senior management and key stakeholders for 1UL Africa and overall 1UL.

    Talent Development:

    Partner to lead the 1UL quality team and talent development within the function.
    Mentor and upskill the quality team to ensure continuous professional growth.

    WHAT YOU WILL NEED TO SUCCEED

    Experiences & Qualifications

    Relevant degree as minimum in science/engineering and/or technology
    Minimum 15 years of experience. This role requires occasional travel within the assigned region.
    Proven experience in quality management, compliance, or a related field.
    Strong knowledge of Africa regulations and quality management principles. Basic appreciation of overall regulations on product and pack.
    Experience in virtual teamwork and developing robust QMS.
    Proactive approach with a commitment to continuous improvement.

    Skills

    Excellent leadership, communication, and problem-solving skills.
    Ability to work effectively in a global, multicultural environment.
    Auditing skills with appropriate qualifications as a lead auditor.

    go to method of application »

    Apply via company website ( https://www.unilever.co.za ) or

     

  • Sanlam Financial Adviser – Boksburg Sanlam Financial Adviser – Lynnwood Branch Manager – Hammanskraal Sanlam Financial Adviser – Constantia

    What will you do?

    The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements.
    Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set.
    Maintain and service these clients as part of a long- term relationship which builds loyalty to the brand and generates ongoing advice and sales.
    Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand.

    What will make you successful in this role?

    Assist in growing the Sanlam Adviser Business

    Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
    Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.

    Undertake relevant behaviours to attain targets relating to:

    Revenue generation (Single and recurring premiums)
    Activity quotas
    Promote the Sanlam brand
    Treating customers fairly to be applied to all client engagements
    Role is aligned to your personal career aspirations

    Networking, prospecting and leads generation

    Face to face interactions, social or business, to create business opportunities.
    Prospecting of new clients through creative opportunities such as business/social networks, associations or ad hoc presentations.
    Turning trusted relationships into business relationships.
    Strengthening existing relationships by increasing the current service.
    Use existing sources to establish opportunities across Sanlam businesses.
    Personalised client value propositions.
    Marketing on social media.
    Undertake selected client focused activities to generate leads and informal prospecting opportunities.
    Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
    Structuring and implementing focused campaigns with new or existing clients in the defined market.
    Requesting active and ongoing leads and referrals from others.
    Monitoring and respond to client activities such as maturities, cancelations or surrenders within the defined market.

    Client consultations and sales

    Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/ electronic information required for compliance).
    Undertake comprehensive fact finding with each client to lift needs and priorities. Document these findings.
    Conduct a financial needs analysis, using the relevant e-tools / instruments or systems, to ascertain the clients full financial situation; or utilise the services of a Para-Planner for this. (Draw policy history).
    Provide sound personal financial planning advice.
    Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.
    Present financial solutions to the client in a professional and competent manner aligned to Treating Customers Fairly.
    Use relevant processes and system tools to capture analysis information and update records accordingly.
    Review client portfolio annually by undertaking the above steps.

    Client Service

    Ensure all client interactions are ethical, courteous and professional.
    Follow-up or refer all existing business queries to be resolved timeously through support.
    Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
    Undertake continuous learning in terms of knowledge, skills and market/industry issues so as to service clients within the defined market.
    Initiate long term client relationships and maintain a relational focus.

    Monitor, update and reporting (weekly/monthly)

    Document and present the following activities:

    Number and profile of contacts, appointments, consultations.
    Issued business and revenue against targets.
    Update client details on records.
    Appropriate workflow and activity monitor system entries.

    Qualification and Experience

    Grade 12
    Financial Advisory and Intermediary Services Act (FAIS) “Fit and Proper” requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.

    Knowledge and Skills

    Financial advice and support
    Production target achievement and budgeting
    Compliance and risk management
    Client relationship management
    Financial planning and recommendations

    Personal Attributes

    Communicates effectively – Contributing independently
    Tech savvy – Contributing independently
    Action orientated – Contributing independently
    Interpersonal savvy – Contributing independently
    Persuades – Contributing independently

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    Apply via company website ( ) or

     

  • Executive Assistant

    Job Description

    Vacancy: Executive Assistant

    Introduction:

    An exciting full-time opportunity has opened for an Executive Assistant to join one of our clients.
    This role is ideal for a proactive and detail-oriented professional who thrives in a fast-paced, executive-level environment.
    The successful candidate will provide high-level support to executive leadership, ensuring smooth administration of internal systems, financial processes, personal administration tasks, and executive scheduling.
    This role demands professionalism, confidentiality, and a strong ability to coordinate and communicate across various stakeholders locally and internationally.

    Job Purpose:

    To provide comprehensive administrative, financial, and executive support across multiple business functions.
    The incumbent will anchor critical administrative routines, manage internal data and meeting coordination, facilitate accurate financial reporting, and support both personal and professional responsibilities of the executive.

    REQUIREMENTS

    Minimum education (essential):

    National Senior Certificate
    A relevant degree or diploma will be advantageous

    Minimum applicable experience (years):

    7–10 years in an Executive Assistant or similar senior administrative role

    Required nature of experience:

    Executive diary and travel coordination
    Office and facilities administration
    Financial process support (invoicing, reporting, budget coordination)
    Strong stakeholder communication (locally and internationally)
    Event and meeting logistics
    Data entry and system administration (CRM or app-based platforms)

    Skills and Knowledge (essential):

    Strong verbal and written communication skills
    High proficiency in MS Office Suite (Excel, Word, Outlook)
    Excellent time management and organisational skills
    Strong numeracy and basic financial understanding
    Attention to detail with ability to maintain confidentiality
    Able to take ownership of systems and processes
    Familiarity with CRM systems (advantageous)

    Key Responsibilities:

    Administrative Support & Data Management:

    Anchor and administer the annual internal calendar, sending invites to relevant members and stakeholders.
    Update and maintain internal platforms and group systems.
    Prepare for monthly meetings and manage boardroom logistics.
    Update and manage data records, including CRM pipeline tracking.
    Coordinate follow-ups and contact lists for executive consultants.
    Manage communication and coordination with international teams.
    Provide admin support across services, projects, and workshops.
    Oversee administrative logistics for seminars, training weeks, and ad hoc events.

    Financial Administration:

    Manage monthly routines such as invoicing, payments, and reporting.
    Submit monthly reports to headquarters and oversee license calculations and payments.
    Coordinate monthly payments and communications with consultants.
    Track and compile monthly payment lists and assist with budget processes.
    Liaise with bookkeepers and manage debtors follow-ups.
    Ensure accurate and timely record-keeping and document storage.
    Manage sponsorship agreements and related financial documentation.

    Office Administration:

    Liaise with landlords and sub-lessees regarding lease agreements.
    Develop office support systems and collaborate with support services.
    Manage kitchen staff, parking space allocations, and office environment.
    Maintain filing systems and ensure effective record-keeping.
    Foster a professional and welcoming office space.

    Executive Personal Administration:

    Manage the executive’s schedule, including business and personal travel.
    Coordinate recurring monthly meetings and internal scheduling.
    Support administration related to trusts, including liaison with auditors and family offices.
    Perform ad hoc tasks and executive support functions as required.

    Other:

    Proficient in Afrikaans and English
    Own transport and license

    Remuneration Offered

    Market related

    Apply via company website ( N / A ) or

    clshr.simplify.hr

     

  • Director, Product Management – Identity Verification

    The candidate will be working on deploying and managing Mastercard SSO solutions and products in EEMEA, focusing mainly on Identity Verification & Digital Identity solutions. The key responsibilities include ongoing management and enhancement of acquired (or partnered) identity verification services, analysis and evaluation of performance and insight generation, marketing and distribution of products and interacting with key customers and stakeholders (issuers, acquirers, processors, government entities, etc.). Candidate will focus heavily on Africa, while overseeing the overall Identity Verification business across EEMEA region.

    Key Responsibilities:

    Regional lead and primary product point of contact in market for identity verification services recently acquired and broader market strategy for identity verification business.
    Responsible for development of and execution of go-to-market for identity verification services recently acquired/partnered.
    Responsible for development of and execution of go-to-market for of integrated solutions identified as acquisition synergies. Includes identity verification services and other Mastercard SSO Solutions that secure account opening, card-on-file, e-commerce transactions and other strategic digital use cases.
    Responsible for working with Mastercard Services Business Development team as well as Identity Verification sales specialists (Mastercard and partner company teams) to establish an integrated sales plan across prioritized markets and segments.
    Accountable for ensuring that established sales revenue targets are met for recently acquired identity verification services and synergy solutions.
    Establishes process and runs reporting of KPIs for acquisition and identity verification business to regional and global senior management teams.
    Captures customer feedback on product and emerging needs and communicates feedback to regional and global Identity Verification product teams.
    Identifies new opportunities and defines market growth strategy for identity verification business
    Build overall understanding of SSO Solutions offerings and broader Mastercard products and services to leverage synergies within the organization to maximize value delivered to customers

    All About You:

    Bachelor’s degree in engineering, data analytics, business, or equivalent degree
    10-12 years prior related work experience
    Knowledge of digital payments industry, digital identity / identity verification domain and products is highly preferrable. Experience from a top-rated consulting firm is a plus
    Effective problem solver, identifying and mitigating risks, solving and / or escalating issues as appropriate
    Excellent analytical skills with an ability to conduct structured analysis and synthesize large amounts of data. Advanced Excel skills
    Demonstrated success in product management and product development
    Ability in devising and presenting compelling product propositions & strategic visions.
    Ability to work on a team or independently
    Strong interpersonal skills to influence and build credibility, and be collaborative and flexible

    Apply via company website ( https://www.mastercard.com ) or

    careers.mastercard.com

     

  • Senior Specialist IM End User Communications General Manager Site Human Resources Manager Financial Accountant (6 Month Contract)

    Purpose of the Role The Senior Specialist IM End User Communications provides specialist technical expertise and leadership within the Voice & Video space. The role ensures stable, reliable, and high-performing service delivery of digital workplace communications. It is responsible for timely resolution of service issues, implementation of sustainable changes, raising end-user satisfaction, driving commercial optimisations, and ensuring seamless integration with digital workplace services to maximise business benefits
    My client, a leading primary producer of platinum group metals, operates mining, smelting, and refining facilities in South Africa and Zimbabwe. As the business transitions to an independent and standalone entity, it is undertaking a significant transformation focused on embedding operational excellence and defining its own strategic vision. The organisation remains committed to leadership in the platinum group metals sector, delivering value across the full value chain — from mine to market. With sustainability and safety at the core of its operations, My client aims to enhance operational capabilities and accountability while playing a leadership role in creating and protecting value for stakeholders.

    Key Work Responsibilities

    Safety

    Ensure consistent application of Safety & Health principles across all activities.
    Take personal accountability for the safety of self and others, working towards zero harm and elimination of fatalities.

    Performance and Delivery

    Oversee installation, configuration, maintenance, and lifecycle management of communication services (hardware, software, services, SaaS tools).
    Integrate communication technologies with related systems (e.g., identity, security, vulnerability management, ITSM, remote access, backup, directory services).
    Ensure communication technology stability and security through effective endpoint management and timely patching.
    Continuously evaluate and improve operational processes, standards, and performance; ensure complete and up-to-date documentation.
    Identify and apply emerging trends and best practices to deliver best-in-class service — driving automation, self-service, and agility.
    Support deployment, development, or rationalisation of tools and processes to enhance performance measurement, reporting, and visibility.
    Monitor customer satisfaction and service stability to maximise business impact.
    Forecast and manage financial, physical, and human resource requirements aligned to objectives.
    Develop and oversee restoration and disaster recovery plans for service outages.
    Manage licensing exposure within the service scope, ensuring compliance.
    Provide specialist support and guidance to peers on service-related matters.
    Support cross-functional teams and collaborate with internal and external stakeholders to meet deadlines.
    Act as escalation point for core service issues and own resolution processes.
    Transparently manage service-related costs, including investment decisions and budgeting to ensure equipment is operational and within maintenance support.

    go to method of application »

    Apply via company website ( https://www.robertwalters.co.za/ ) or

     

  • Senior Vice President (SVP) -Treasury and Trade Solutions (TTS) Business: Risk and Control Manager (Sub-Saharan Africa)

    This is an exciting opportunity to be the part of an established team in Citi’s Services’ Controls and Regulatory Management (C&RM) organization based in South Africa with senior responsibilities across the Sub-Saharan Africa (SSA) Cluster for Treasury and Trade Solutions (TTS) business.
    The Controls and Regulatory Management (C&RM) function is part of Services’ 1st line of defense and the SSA Cluster team manages risk in alignment to this, as well as within the wider Middle East and Africa (MEA) Franchise given the unique Regulatory regimes that are at play.

    Team/Role Overview:

    High impact leadership role within the MEA Cluster, reports directly to the MEA Cluster C&RM Head (Director) and will be part of the MEA C&RM Cluster Leadership team, with a mandate to manage the SSA TTS Risk & Controls team, embed a strong risk and control culture, support the local TTS  business risk agenda and drive execution to meet regulatory requirements and change.
    The Cluster role leads the identification of opportunities to enhance our Regulatory and Controls environment for key risks relevant to the SSA cluster (operational, regulatory and enterprise-level risks)  and provides Risk SME support across the cluster to the TTS business, as required.
    The role works closely with key stakeholders across TTS (Cluster peers, Product, Operations and Technology) and partners with other teams across Citi for execution.
    Expertise in risk management along with deep knowledge of key Regulations impacting Transaction Banking within SSA sub cluster and financial products is preferred.

    What you’ll do:

    Lead a team of 3 SSA based Business Risk managers, who are currently dedicated to risk management within the SSA countries , Governance and Regulatory agendas as well as related Risk and Regulation training.
    Act as key point of contact for TTS across the SSA Franchise and support all initiatives and agendas that are beyond just TTS remit, as required.
    Responsibility to monitor compliance with and any associated or secondary regulation across SSA for TTS.
    Identify enhancements to documentation, controls and / or processes in place to comply with local Risk requirements and any associated regulation.
    Lead escalation for SSA Senior Management in Citi in line with firmwide guidelines.
    Act as a key resource for SSA  Cluster to advise and support on the effective design and implementation of key controls and processes across relevant Operational Risk stripes.
    Co-ordinate and manage compliance monitoring routines or internal audits related to the cluster.
    Serve as a key contributor to relevant Franchise and Services forums.
    Responsible for the coordination and comprehensive management of issues with key stakeholders
    Oversee the operations of Citi’s governance committees, including chairing meetings, managing agendas, and ensuring follow-up on action items.

    What we’ll need from you:

    Education: Bachelor’s Degree is required.
    10+ years expertise Operational Risk Management other regulatory related function within Financial Services sector preferred.
    Deep understanding of Operational Risk and related frameworks as they relate to the banking sector is required, as is a working knowledge of the Regulatory environment/regime within SSA countries for Transaction Banking.
    Proven record in monitoring compliance to regulations including controls and process mapping within the Managers Control Assessment (MCA) construct.
    Excellent business acumen, and ability to quickly understand multiple areas within a function and across functions, and how they interact to achieve the objective of the processes.
    Committed to delivering results with exceptional execution skills
    Exhibits high level of accountability and ownership ensuring timely issue resolution and continuous process improvement.
    Strong leadership, decision-making, and problem-solving skills to drive performance and accountability across cross-functional teams .
    Ability to interact and communicate effectively with Senior leaders, Cluster and Product managers and wider partner areas; ability to engage and inspire across stakeholder groups
    Strong track record of effectively assessing and managing competing priorities to deliver high quality and timely output.
    Develop and implement strategy and process improvement initiatives
    Ability to see the big pictures with high attention to critical details.
    Comfortable navigating complex, highly matrixed organizations.
    Excellent written, verbal, and analytical skills.
    Excellent Microsoft Office skills and be an advanced user of MS PowerPoint, Excel, SharePoint, and Project.
    Planning and scheduling skills sufficient to be effective in prioritizing and meeting deadlines.
    Horizon scanning skills and the ability to adapt to new regulation in the pipeline and drive change in processes.
    Requires an ability to provide challenge and make recommendation for risk and controls remediation.

    Apply via company website ( http://www.citi.org.za/ ) or

    jobs.citi.com

     

  • Planning Administrator: Certification

    Job Description
    Primary Responsibilities

    In conjunction with the business strategy set by the Business Assurance (BA) Business Manager and Operations Manager, the Planning Administrator will be responsible to plan and schedule audits for customers in accordance with the Business Assurance QMS, GSP and GPP business procedures, as well as levels 1, 2 and 3 audits for the Business Assurance division and perform too, the back-office certification process from receipt of Contract through to the notification of audits to clients.

    Specific Responsibilities

    Planning/Scheduling:

    Receive Sales Pack/Proposal, Purchase Order and ensure that all documents are added to the relevant SharePoint Client Folder.
    Plan all relevant applicable services for all new and existing customers as per Business Assurance standards. 
    Liaise with clients on suitable dates and service confirmations.
    Plan supplementary visits or services as required. (Where applicable)
    Administer new clients in accordance with relevant required procedures. (Where applicable)
    Allocate competent resources and allocate planned activities based on the applicable codes and standards, qualification, expertise, approval from affiliate (where relevant) and workload allows.
    Plan services to ensure that monthly budgets are met.
    Plan Assessments/Renewals and relevant services over the required time period as per the cycle requirements.
    Maintenance and monitoring of the applicable service dates in the diary. This includes the man-days, management, postponements, cancellations, and control of diary changes on the live SharePoint diary.
    Doing travel arrangements for resource including visa applications, forex, business letters, etc.
    Managing, updating applicable platforms and scheme specific databases with audit pack documents and information.

    Resource Finalisation

    Issue relevant confirmation documents / request quote to resource for expenses.
    Administrator to submit signed confirmation documents / quote to finance for Purchase Order generation.

    Post Service Admin

    Ensure that all post service documents are provided to post service and Finance departments.

    General Admin

    Acquaint yourself with the relevant online systems applicable to your department.
    Keep finance informed of any Client contact detail changes. (Where applicable)
    Deal with or escalate client queries and complaints relating to services.
    Monthly report as required to the Operations Manager.
    Provide assistance to all Managers, Stakeholders and Colleagues when required.
    Perform all duties in accordance with the SGS Statement of Integrity.
    Compliance to all relevant Business Assurance operational policies and procedures.
    Adhere to SGS policies, procedures as well as any other instructions, either verbal or in writing to yourself.
    Adhere to all quality and safety requirements of the SGS management system.

    Qualifications
    Education

    National Senior Certificate (Matric Grade 12)

    Experience

    Min 5 years administrative experience.
    Strong service industry background with small team involvement.
    Client and supplier liaison experience.
    Experience of working in a team environment.
    Working within a quality management system
    Project management experience advantageous

    Additional Information
    Required Skills and Experience

    Project management and planning
    Attention to detail.
    Organizational and record-keeping skills
    Customer focus and service orientation
    Basic budget comprehension
    Administrative skills
    Interpersonal skills
    Works well under pressure.
    Excellent computer literacy in Excel, Word, Outlook, PowerPoint
    Excellent communication skills
    Excellent English communication: Speaking, reading, writing.

    Apply via company website ( www.sgs.co.za/ ) or

    jobs.smartrecruiters.com