REQUIREMENTS, EXPERIENCE AND QUALIFICATIONS/TRAINING
Registered Enrolled Nursing Auxiliary certificate
Registered with SANC
2 years or more experience in a physical rehabilitation environment would be advantageous
KEY COMPETENCIES
Communication
Collaboration
Analysis & decision making
Safety and Quality
Initiative-taking
Flexibility in working hours/ shift work
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Apply via company website ( http://nurturehealth.net/ ) or
Description
Job Purpose
We are looking for a proactive and detail-oriented Logistics Call Center Administrator to manage and optimise the movement of goods, coordinate delivery activities, and ensure customer satisfaction. The ideal candidate will have a strong understanding of logistics operations & customer service, and will thrive in a fast-paced, service-driven environment.
Key Responsibilities
Delivery Coordination:
Monitor order tracking, manage delivery exceptions, and re-arrange failed deliveries to ensure timely fulfillment.
Customer Interaction:
Communicate with customers via multiple channels to provide updates, resolve delivery issues, and handle escalations.
Team Communication:
Liaise with internal teams and external partners to align on delivery schedules and service issues.
Performance Monitoring:
Use dashboards and system tools to analyze logistics performance and identify improvement opportunities.
Documentation:
Maintain accurate records, prepare necessary documentation, and ensure compliance with operational procedures.
Problem Solving:
Investigate issues such as RTS (Return to Sender), courier errors, and customer complaints, offering timely resolutions.
Administrative Tasks:
Complete all related admin tasks, ensuring compliance with quality and turnaround standards.
Process Improvement:
Contribute to process enhancement initiatives by suggesting SOP updates and compliance measures.
KPI Achievement:
Meet or exceed productivity, quality, and turnaround targets as defined by leadership.
Requirements
Competencies
Strong verbal communication and interpersonal skills
Solid understanding of logistics and warehouse operations
Basic numerical and analytical ability
Competent with standard office software and CRM systems
Ability to make sound, timely decisions
Highly organised, accurate, and deadline-driven
Collaborative mindset with a commitment to customer service excellence
Education
Matric (Grade 12)
Preferred Certification: Logistics or Warehouse Administration Certificate
Experience
Minimum 2 years in a call center logistics role
Atleast 1 year of experience in general logistics/warehouse admin
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Requirements:
Chartered Accountant (South Africa) with between 5-7 years of post articles experience
Experience with consolidated financial reporting for a large listed company, preferably within the mining industry.
Experience in cross-departmental collaboration to produce financial and non-financial information.
Experience with dealing in complex accounting matters.
Your Key Performance Activities will include but not limited to:
This role is primarily responsible for all aspects of consolidated financial reporting including, but not limited to, ensuring the timely and accurate delivery of quarterly and annual financial statements and MD&A.
This role is also involved in the preparation of the financial aspects of the Sustainability Report and ESTMA report.
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Apply via company website ( ) or
RESPONSIBILITIES
Operations Management
Supervise others working within established operational systems. Oversee and manage a retention team in line with targets, company goals, objectives, policies and procedures. Maximise customer retention. Responsible for aspects of staff resourcing, succession planning, management and development, ensuring the right people are in place to support service delivery, achieving production and performance targets at all times.
Customer Service
Act as first-line supervisor of a team providing customer service support, and play a key role in helping to achieve targets in areas such as productivity or turnaround times. Deal with most complex and valuable issues.
Performance Management
Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal. Respond to personal objectives and use performance management systems to improve personal performance
Operational Compliance
Identify, within the team, instances of non-compliance with the organisation’s policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate. Ensure compliance with all necessary fit and proper requirements.
Leadership and Direction
Explain the local action plan to support team members in their understanding of what needs to be done and and how this relates to the broader business plan and the organisation’s strategy, mission and vision; motivate people to achieve local business goals.
Client & Customer Management
Help senior colleagues manage client and customer relationships by using relevant sales or client systems. Build, maintain and manage effective relationships with all internal and external stakeholders.
Insights and Reporting
Ensure accurate Management Information including analysis on trends; day to day reporting; and monthly reporting.
Work Scheduling and Allocation
Design own monthly schedule and, assign work to others in order to speed up office workflow and ensure high-priority tasks get done.
Organizational Capability Building
Plan and implement actions to build the team’s capabilities. Provide training, coaching, guidance and counselling to others in own area to enable them to improve performance and fulfill personal potential.
General Education
Grade 12/ SAQA Accredited Equivalent (Essential)
Regulatory Examination (Essential)
FAIS recognized qualification (Essential)
Class of Business Certification (Essential)
NQF level 6 (Advantageous)
Wealth Management Qualification (Advantageous)
EXPERIENCE
General Experience
3 – 6 years customer service and/or sales and/or retentions experience within a call centre environment. (Essential)
3 years work experience in a Long term Insurance environment. (Advantageous)
Managerial Experience
3 – 6 years people management experience.
Apply via company website ( www.nfosa.co.za ) or
1life.mcidirecthire.com
Description
Assist in collecting and analyzing data for various research projects
Conduct literature reviews and summarize key information
Assist in compiling and present research findings in reports and presentations
Collaborating with team members and stakeholders to gather information, share insights, and contribute to strategic projects
Support the verification process of performance information
Collaborate with different departments to gather necessary data
Assisting in the preparation of reports, presentations, and documentation related to strategic projects and initiatives
Organizing and maintaining databases, spreadsheets, and other documentation related to strategic plans and projects
Provide administrative assistance in Qualifications Development projects
Maintain documentation related to Qualifications Development updates
Provide administrative support for Chamber Operations meetings and events
Coordinate communication between Chambers Operations and stakeholders.
Coordinate interaction between the department and other departments, management, employees, and other stakeholders
Handling various ad-hoc tasks and assignments as required to support the overall strategic planning efforts of the organization
Providing general administrative support such as scheduling meetings, managing calendars, and handling correspondence
Schedule meetings and other appointments on behalf of the department
Ensure that the department adheres to all organisational deadlines
Supporting project managers in organizing meetings, tracking project milestones, and ensuring deadlines are met
Answer calls and handle enquiries as far as possible
Ensure efficient administration within the department
Process travel related documents for the department
Develop and maintain a filing system
Keep information in own area of work confidential
Collate all departmental meeting minutes
Provide assistance with departmental meeting agenda compilation and distribution thereof
Requirements
National Senior Certificate or equivalent certification, at a minimum NQF 4
National Diploma or equivalent qualification (NQF 6) in Internal Audit, Business Administration or Public Administration or Public Management or Monitoring and Evaluation or a social sciences research qualification
Apply via company website ( N / A ) or
servicesseta.mcidirecthire.com
Malander is seeking an experienced Manager to assist in the Risk and Analytics department based in Cape Town. This position requires the successful candidate to find innovative ways to leverage the vast amount of data and information at your disposal to create customer strategies that drive up profit within constraints. They will be required to work within the Risk and Analytics department to enhance the company performance by providing information, analyses, reports and technical support for the development and implementation of data-driven credit risk strategies.
Key Responsibilities:
Assist team to achieve a balanced credit portfolio by accurately forecasting expected results
Develop and implement champion/challenger customer strategies that deliver performance in line with Board expectations
Monitor portfolio performance and ensure book performance meet pre-defined KPI’s by pro-actively proposing changes
Investigating data integrity issues, testing assumptions and validating analytical results, ensuring accuracy of findings
Undertaking analysis to determine the impact of strategy changes to areas of application and account management strategies
Presenting ideas via reports and presentations, outlining findings and making recommendations for improvements to senior stakeholders
Forecasting and monitoring implemented strategies using statistical techniques
Project manage the implementation of strategy changes into live systems
Coding (Retailer experience)
Credit professional and Must have experience and solid understanding in IFRS9, credit strategy rules, risk registers)
Requirements:
Relevant post-graduate Degree with mathematical or statistical oriented subjects preferred
Business Science Degree / B.Com Degree or equivalent
8+ or more years’ experience in consumer credit (within a Credit Risk analytics environment) and has managed a large credit portfolio
Preferable to have worked for a retailer or a bank running a card portfolio or a loans business would be sufficient.
Must have experience in Building scorecards
Very good understanding of SAS Account management and account acquisition experience
Solid Understanding of the credit life cycle
Revolving store card or credit card experience advantageous
Ability to work efficiently under pressure and within structured and unstructured parameters
Advantageous to have predictive Analytics experience with a highly numerate background
Must be able to monitor models and report back to the board
Must assist in growing team with relevant support, training programs and be seen as a mentor
High attention to detail driving a need for 100% accuracy
High level of integrity and confidentiality
Experienced user of Microsoft Office suite
Experience in SAS (base and/or Enterprise Guide and/or SAS Viya) extremely advantageous
SQL / Python.
Apply via company website ( http://www.malander.co.za ) or
recruitcrm.io
Key Duties and Responsibilities:
Project implementation
Recruit and receive referrals of high-risk men.
Schedule and arrange appointments for clients at the clinics
Provide comprehensive counselling to promote retention in line with Anova policies and guidelines
Refer the Not Yet Ready to the Social Auxiliary Worker after utilising the Adherence plan
Promote and facilitate PCa testing and facilitate partner disclosure using the PCa Screening Tool and actively refer for testing.
Promoting case finding for men.
Specifically focus on men in line with Anova work plan.
Provide Adherence Counselling to men.
Referral of men to relevant services e.g. (Index Testing, PrEP, GBV)
Recruit and refer patients to I-ACT adult individual counselling or support groups
Stakeholder engagement
Attend weekly Mens health Meetings.
Act upon the recommendations and outcomes of the Mens Health Meetings.
Collaborate with Ward Based Outreach team, Dietician, Lay Counsellors and Clinicians for bi-lateral referrals.
Reporting
Report daily with numbers if men mobilised, linked to care
Keep an updated record of number of clients offered adherence counselling, linked into care, index testing and partner disclosure, I-ACT individual session and support groups, referrals in line with stationery used by and Anova.
Adhere to facility reporting format for data and report according to facility protocol.
Report as per agreed timelines to Mens health nurse at the facility or other Anova team members as required
Administration
Be available to work on weekends &/ or Public Holidays to provide mobilise recruit men and provide adherence counselling at facilities when required, a minimum of at least one Saturday per month (When required).
Attend Anova team & staff meetings as required
Timeously complete and submit leave forms and timesheets as per Anova policy
Engagement with Anova staff
Form part of the facility team and work 8 hours daily according to their agreed upon starting & finishing time
Form part of a multidisciplinary teams within Anova to promote 90% retention.
Adhere to & respect the facility’s mission & vision
Report your absenteeism and any form of leave to both facility and Anova manager
Look presentable at all times, with your name tag on
Attend facility meetings as required to discuss Psychosocial related issues
Any other tasks as agreed with line manager.
Minimum Qualifications, Experience and Skills Required
Matric certificate
HTS qualification
Social Auxiliary Worker advantageous
Basic knowledge on prostate cancer.
Knowledge of hostels, etc.
Must be able to work independently and as part of a team.
Good oral and written communication skills.
Ability to manage relationships.
Strong organisational skills, including task and time management, ability to multi-task, establish priorities, and meet deadlines; and work without daily supervision.
Customer orientation
Professional conduct
General knowledge of health education
General counselling skills
Listening skills
Ability to maintain confidentiality
Empathy and understanding of issues of people living with PCa
Friendly and able to engage people
Results orientated/goal driven
Flexible and resilient to change
Apply via company website ( https://www.anovahealth.co.za/ ) or
anovahealth.simplify.hr
Duties & Responsibilities
FUNCTION A:TO SELL RADIO AIRTIME ON BEHALF OF JACARANDA FM UNDER THE MEDIAMARK PORTFOLIO:
To sell radio airtime, to meet and exceed monthly targets
To sell digital, and meet Digital Target
To sell long term “seminar” packafes or programmes
Prospect/cold canvas potential radio advertisers and build personal portfolio of clients, secure new business
Follow up leads that are distributed by the company and record these on the CRM system, obtain appointments
Set up appointments with new and existing clients which includes 40 engagements per month
Develop and deliver proposals and presentations to the advertiser, secure business commitment
Recommend ongoing advertising opportunities to clients, secure ongoing business
Have adequate visibility amongst client portfolio, to ensure top of mind awareness, addressing client needs, Up-selling & Client service
Identify client challenges through consultation and provide creative solutions
Engage with Mediamark internal support services and departments with due care and collaboration
Understand Mediamark and Brand product offerings and adapting these to solve business challenges for clients
FUNCTION B: TO BUILD AND MANAGE A PORTFOLIO OF DIRECT ADVERTISERS ACCORDING TO THE MEDIAMARK PHILOSOPHY:
Build strong relationships with existing clients, secure ongoing business
Develop new business and maintain existing business, trusted client service consultant
Practice superior client service and ensure brand offerings maintain top-of-mind awareness
Resolve client-related queries with efficiency and superior client service
Participate in entertainment functions aimed at developing relationships
Provide a full sales support function to the advertiser through a trusted relationship
Be a media consultant to client by understanding their business and challenges
Be accountable to advertisers, and internal support departments with timeous feedback and follow-ups, client service, and relationship trust
Keep client updated with information supplied by Mediamark and stations, trusted media consultant to client
Deliver information where necessary (including rate cards, gifts, invitations)
Annalise sales information for forward planning
Keep abreast of the latest research information with sound product knowledge
Engage in fact finding activities to keep informed of industry information, sound industry knowledge
Be accountable for updating the CRM system, scorecards and appraisals, and any sales tracking documentation
Attention to detail and continous reporting of sales activities and pipelines
FUNCTION C: TO CARRY OUT ANY REASONABLE REQUEST BY THE BUSINESS UNIT DIRECTOR:
Ad hoc duties
Requirements
Qualifications
Matric
Degree or equivalent from college in sales/marketing preferred
Valid driver’s license and motor vehicle
Knowledge & Skills
Excellent communication skills, written, verbal and telephonic
Excellent presentation skills
Basic understanding of marketing tools: BRC RAMS, Telmar, BrandMapp, and interpreting research
Attention to detail and reporting proficiency
Sound understanding of business models and solutions-driven consulting
Media planning, strategy, and marketing
Planning and Project Management
Experience
At least 3 – 4 years sales experience
Basic understanding of marketing tools: BRC RAMS, Telmar, BrandMapp, and interpreting research
Apply via company website ( N / A ) or
mediamark.mcidirecthire.com
Roles and Responsibilities:
Prioritizing digital as one of the key pillars of our business strategy with a consumer-minded, retail-centric and hyper digital agenda.
Assist in managing Timberland’s social media accounts (Facebook, Instagram, Twitter, etc.).
Monitor social media platforms for brand mentions, comments, and messages.
Engage with followers, respond to comments and direct messages promptly and professionally.
Collaborate with the marketing team to develop social media content strategies aligned with Timberland’s brand, marketing objectives and industry trends.
Create and schedule engaging social media posts using relevant text, images, videos, and other multimedia assets.
Monitor and analyse social media metrics and provide regular reports on performance.
Social Media Advertising:
Support in the planning and execution of digital advertising campaigns that align with marketing objectives.
Conduct market research to identify target audiences, demographics, and consumer behaviour.
Collaborate with the marketing team to develop compelling ad copy, visuals, and calls-to-action.
Monitor ad performance, optimize campaigns based on key metrics, and suggest improvements.
Event Coordination:
Assist in planning and coordinating marketing events and activations, such as product launches, pop-up stores, and collaborations.
Coordinate logistics, including supplier selection, vendor coordination, and on-site setup.
Support event promotion through social media, email marketing, and other channels.
Assist in post-event evaluation, including gathering feedback and measuring the success of marketing events.
Collaboration and Communication:
Collaborate closely with the marketing team, and other departments to ensure consistent brand messaging and alignment of marketing efforts.
Assist in managing affiliated relationships with external agencies, influencers, vendors, and partners.
Communicate marketing initiatives, updates, and timelines to internal stakeholders.
Support cross-functional projects and initiatives as needed.
Administrative Support:
Provide general administrative support to the marketing department.
Help maintain marketing databases and contact lists.
Assist in preparing marketing reports, presentations, and other documents
Requirements
Qualifications and Preferable Experience Required:
Bachelor’s degree in Marketing, Communications, Business, or a related field.
Minimum of 1-2 years of experience in marketing, social media management, or a related role.
Experience in the retail or fashion industry is a plus.
Proficiency in social media platforms (Facebook, Instagram, Twitter) and social media management tools (e.g., Hootsuite, Buffer).
Basic knowledge of digital advertising platforms (e.g., Google Ads, Facebook Ads).
Familiarity with event planning and coordination.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic graphic design tools (e.g., Canva).
Strong writing and editing skills, with the ability to create engaging and compelling content.
Ability to develop creative social media strategies and campaigns.
Analytical Skills
Ability to analyze social media metrics and digital advertising performance data.
Strong research skills to identify target audiences and market trends.
Excellent communication and interpersonal skills.
Apply via company website ( ) or
e.mcidirecthire.com
Role Description
This is a full-time hybrid role located in Johannesburg, allowing for some work-from-home flexibility. As an Experienced Financial Advisor at IWCP, you will be responsible for developing and implementing comprehensive financial plans for clients. Day-to-day tasks include advising clients on investments, insurance, and retirement planning, maintaining and expanding an established client network, and continuously updating knowledge on financial market trends. You will also manage client portfolios and ensure compliance with all regulatory requirements.
Qualifications
Skills in Financial Planning, Financial Advisory, and Retirement Planning
Knowledge of Finance and Investments
Exceptional interpersonal and communication skills
Effective planning, organizing, and time management abilities
Entrepreneurial mindset with a proactive approach
Established client network is advantageous
Clear credit record and no criminal record
Grade 12 (Matric); a tertiary qualification will be advantageous
At least 4 years experience in Financial Advisory
Own car
Own laptop
Apply via company website ( N / A ) or
www.linkedin.com
