Job Region: Gauteng

Description
Purpose of the Role 

Consult with the customer with the purpose of understanding their needs. 
Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer. 
Ensure high levels of customer satisfaction through excellent sales service.

Key Responsibility 

Apply appropriate sales process to build customer relationships and meet sales target
Ensure high level of customer satisfaction through excellent sales service
Engage customers to understand their needs and guide them in their choice 
Provide appropriate solutions through products and services
Identify new business opportunities through understanding market trends
Follow up on sales leads
Liaise with Department Manager and merchandisers on products that are preferred by customers 
Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
Participate in the department commercial action plan
Assist a customer on total project, before, during, and after sales. 
Propose a personalized solution, including products and different services (delivery, installation, etc…).
Autonomous
Assist with the sales process by maintaining a fully stocked store

Requirements
Requirements 

Grade 12 or NQF 4 equivalent 
Proven experience as a sales consultant (hardware advantageous)
Passion to serve
Friendly, helpful, confident and engaging personality 
Problem solving skills
Understanding of pricing methodologies
Exceptional customer services
Proficiency in English 
Curious and assumes initiative
Relationship management
Hardworking and lives by example
Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
Ability to use different channels to realize sales (emails, WhatsApp, phone…)
Ability to multi-task

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Apply via company website ( N / A ) or

 

Detailed Responsibilities

Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings.
Build relationships with owned agents based on trust and support, knowing their business trends and guests needs, ad hoc attending relevant familarisation trips with agents (if and when required).
Continuous communication and excellent service delivery to agents at all times.
Streamline operational negotiations by also reducing dead beds, waitlist chasing and maximizing camp operations role to create those life-changing journeys for guests.
Quote accurately and timeously keeping in mind our strategic and preferred AP and upsell where possible to benefit both WS and the owned agent ensuring relevant information is obtained from the ARM prior to quoting.
Understand the owned agents/guests needs in each booking, if email does not help clarify then call the owned agent. Design itineraries around company guidelines and product knowledge e.g. area, variety, product status and service consistency in accommodation standard, distances travelled and time saving aspects.
Follow up on all outstanding provisional bookings with the agents, consistently understanding the yield implication of provisional space held.
Keep the owned agencies updated on the status of the bookings in real time as changes are taking place.
Maintain booking file (electronically) incl. Owned Agent correspondence, AP correspondence, costings, invoices & credit notes and updated booking file cover/summary and ensure all documents are uploaded to the WW.
Measure sales and GP% in conjunction with Sales, identifying variations and maintaining good GP’s per booking.

CANDIDATE PROFILE

Qualification:

Matric certificate – with maths (minimum standard grade or above) 
Tertiary certificate in Travel & Tourism/hospitality.

Experience: 

4-5 years’ East Africa experience at a senior level preferable.
Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
Computer Literate (Microsoft Office, email, Internet)
Proven English literacy.
Working knowledge of Tourplan and WISH or similar booking/operating system.  General product knowledge on Southern & East Africa.
Personal or educational travel experience advantageous

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Minimum Requirements

Matric
At least 2-3 years restaurant management experience
Experience in Microsoft office
Attention to detail and accuracy
Ability to manage a group of people
Excellent communication skills
Excellent knowledge of restaurant operations
Preferred: Applicants who have more than 3 years restaurant management experience
Preferred: Applicants who are in possession of a valid driver’s license and their own vehicle.

Duties and Responsibilities

Financial Management

To ensure correct and effective financial administration according to Nando’s policies & procedures daily.
To assist in controlling expenditure and in achieving expected gross profit margins (stock control, waste management, pilferage, etc)
To assist in taking corrective actions necessary to improve business performance indicators (Sales: Year on Year &; Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) daily.
To monitor performance against set daily targets (Turnover, Ticket Average; Customer Count).

Operational Management

To ensure efficient stock control management for the restaurant daily.
To perform daily compliance checks with regards to Health & Safety, Repairs; Maintenance, Cleaning & Hygiene, and escalate any problems to the Restaurant Manager.
To assist in developing the corrective action plan and facilitating actions necessary to improve internal and external audit results.
To communicate and ensure compliance with the Nando’s operational standards and operating requirements.

People Management

To assist in developing and monitoring rostering every week to ensure sufficient people capacity to meet the business requirements. To ensure adherence to opening and closing procedures.
To assist with recruitment, induction and training of all new staff according to Nando’s policies and procedures to proactively meet the needs of the business.
To complete and check the attendance register.
To assist the Restaurant Manager in ensuring adherence to the disciplinary code.
To escalate poor performance where necessary and provide continuous feedback to staff and Restaurant Manager.
To assist in ensuring that all staff are signed off on the relevant training material and procedures on an ongoing basis.

Marketing Management

To assist with communication and execution of all national, regional and local marketing campaigns and initiatives.
To respond to customer complaints by Nando’s policies and procedures.
To assist in developing the corrective action plan and facilitating actions necessary to improve the results of the mystery shopper report.
To assist with the execution of the local marketing plan to promote sales and increase the customer base.
To fulfil the responsibilities of the Restaurant Manager in his/her absence.

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Education and Experience required:

Matric (Grade 12) or equivalent qualification.
Valid driver’s license with a clean driving record
Previous experience as a Driver in a similar environment is preferred.
Excellent time management and ability to manage delivery schedules efficiently. Ability to handle and drive various types of vehicles, including cars and light commercial vehicles.
Strong communication skills and a customer-focused attitude.
High level of professionalism and reliability.
Ability to handle basic vehicle maintenance checks (e.g., oil level, tire pressure, fluid levels).
Ability to work independently and as part of a team.
Physically fit and able to assist with equipment movement and other physical tasks when required.

Key areas of responsibilities:

Planning and carrying out cost-effective, timely deliveries.
Completing of log sheets, reading delivery documents and maps and communicating effectively with internal staff and customers.
Maintaining good housekeeping practices in respect of the vehicles driven.
Pack and unpack items/goods to be stocked in storeroom.
Store items in an orderly and accessible manner.
Examine and inspect stock item for wear or defects, reporting damage to supervisor.
Receive and count stock items, reporting discrepancies to supervisor
Mark stock items as and when needed.
Ensure correct documentation is available when receiving or dispatching stock. Report disparities immediately to supervisor.

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Apply via company website ( https://www.empactgroup.co.za/ ) or

 

Responsibilities:

Modernising and isolating the monolithic code base into maintainable chunks.
Creating performance- and cost-optimised services.
Helping to build AWS platform infrastructure with CDK, such as NodeJS/Python Lambdas.
Assisting in refactoring the existing application.
Writing and reviewing portions of detailed specifications for the development of moderately complex system components.
Participating in development processes, coding best practices, and code reviews.
Operating in a Scrum based development environment while collaborating with stakeholders.

Requirements:

Experience working with modern React frameworks.
Experience with C#, SQL and the .Net Core Entity Framework.
Experience with AWS or similar cloud providers, including knowledge on running cost effective serverless architecture.
Understand Software Engineering techniques and processes.
Strong interpersonal, communication, and presentation skills applicable to a wide audience.
Experience with Python, JavaScript, Azure Pipelines, GraphQL (or similar API schemas) is desirable, but not essential.

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Duties and Responsibilities

Labour Law and Compliance Management:

Ensure industry wide adherence and compliance to industry collective agreements, Labour Relations Act, Pension Funds Act and other relevant legislation.
Identifying and taking corrective actions timeously as variances to these agreements and legislation arise.
Ensure the Council comply with the requirements of the pension fund act and Labour relations act
Ensure compliance with the service level agreement between the Council and the Motor Industry Retirement Funds
Ensure compliance with the Financial Sector Conduct Authority Standards
Ensure compliance with any other laws and regulations which affect the Council

Budget Development and Financial Management:

Oversee the financial operations of the Council including budgeting, forecasting, financial reporting and continuously improve the Council’s operating model.
Ensure financial sustainability and accountability

Customer Experience & Satisfaction:

Provide efficient and effective service, meeting or exceeding customer’s expectations in line with service level agreements.
Ensure exceptional customer satisfaction by optimizing processes and services that directly impact on the client experience.

Operations Management:

Align operational plans and strategies with MIBCO’s overall strategic objectives.
Ensure effective and integrated processes and systems across all functional areas.
Ensure compliance with industry standards and collective/fund agreements, addressing variances promptly.
Oversee the design and implementation of key projects and meetings to meet business needs and standards.
Develop operational plans that align with the company’s vision and mission, ensuring resources are effectively allocated to meet broader strategic goals.

Reporting:

Ensure timely and accurate communication of information, including financial data, to the Council and all relevant parties.

Leadership, People Development and Performance Analysis

Foster a purpose led, caring and high-performance culture through leadership development, talent acquisition, and team-building initiatives, ensuring alignment with organizational goals.
Oversee and ensure the accuracy, consistency, and timeliness of operational reporting.
Regularly provide detailed reports on operational performance, key metrics, and strategic goals to the General Secretary, offering insights that inform decision-making and continuous improvement.

Risk Management:

Head of risk management (Executive appointed to support the General Secretary) and custodian of the Risk Management Strategy, Coordinator of risk management activities throughout MIBCO
Identify potential risks, ensure compliance with relevant regulations, and implement systems to mitigate operational challenges.

Strategic Planning:

Collaborate with the General Secretary and Executive team to develop and implement strategic plans
Monitor and evaluate the effectiveness of operational strategies

Stakeholder Engagement:

Build and maintain relationships with key stakeholders, including parties, employers, employees, and government agencies.
Assist the General Secretary in industry wage negotiations and other external engagements.

Requirements

Education and Experience Requirements

Relevant degree or equivalent in Business Administration, Finance, Law, Compliance, Labour or related field
5+ years of experience in a similar COO or Senior leadership role.
Honours or Postgraduate qualifications will be an advantage
Proven record of people management experience, managing diverse, large teams across multiple functions
Bargaining Council experience
Strong administrative experience
Computer literacy

Apply via company website ( ) or

mibco.mcidirecthire.com

 

Key Roles and Responsibilities:

Specialist Analysis:

Carry out specialised micro analysis according to standard and the minimum micro sampling plan. Ensure traceability of results and record on appropriate information systems
Communicate results clearly and timeously to production teams and stakeholders
Conduct ad hoc analysis to assist with problem solving
Provide production with good quality, yeast for propagation free of contaminants
Management and execution of basic maintenance and calibration schedules on test equipment

Quality Auditing:

Conduct required and requested quality audits, completing the appropriate documentation and communicating the results
Review quality analysis procedures for updates when required
Where required, initiate corrective actions to close gaps generated by audits

Problem Solving:

Support production teams in problem solving by providing specialist knowledge on micro sampling and techniques
Lead, facilitate or take part in problem solving sessions as a functional expert when required

Training:

Assist in training, coaching and mentoring of plant personnel on good hygiene practices
Take part in the development of training material
Complete the competency guide for the micro lab technician role

Continuous Improvement:

Carry out specialised analyses in support of the evaluation of continuous improvement opportunities
Where required, take part in team evaluations of continuous improvement opportunities
Take part in regional and divisional process optimisation initiatives as required
Drive the Quality VPO through adhering to the minimum micro sampling plan and standards
Support the production teams with problem solving and continuous improvement initiatives
Traceability of samples and accuracy results when reporting to production teams
Effectively communicating with all levels of the business and follow up when necessary
Working timeously and managing individual workloads effectively to ensure sample frequencies are met

Minimum Requirements:

Microbiology/Bio-Chemistry Diploma/degree
Biotechnology Diploma/degree
Food Technology Diploma/degree
2 Years experience in the Food Industry and in a micro laboratory environment is ideal
Packaging and/or Brewing experience is preferable
Knowledge of SAP PDM, Microsoft Office packages and LIMS will be an advantage
May be called on to work overtime as required

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Apply via company website ( http://www.sab.co.za/ ) or

 

KEY WORK OUTPUTS & ACCOUNTABILITIES

Provide quality pest control/management service in line with SOP and SWP 
Achieve standards of productivity as set by the company
Follow route and service plans to show compliance to plans set by the business 
Retain existing clients through service excellence and identify growth opportunities through leads 
Comply with the Rentokil Code of Conduct.
Effectively use service tracking tools that are specified by the company 
Compile necessary documentation for client and the office after service is completed
Advise client on housekeeping, stacking and proofing requirements
Comply with legislation and regulations as set out in Act 36 of 1947
Ensure equipment and vehicle is maintained and clean at all times
Carry an adequate range of pesticides (compliant to the APL)  and equipment, necessary to deliver service
Always apply Pesticides according to label instructions
Ensure that good stock control principles are followed
Ensure the company vehicle and image is protected at all times
Ensure the usage of the correct Personal Protective Equipment
Ensure company and client Health & Safety requirements are met

SKILLS & COMPETENCIES

Service and customer focused/ orientated
Ability to identify customer needs and solutions
Professional attitude
Must be presentable
Requires valid, unendorsed code 08 drivers licence with 2 years proven driving experience
Good communication skills (Written/Verbal/Non-verbal)
Good time management skills to efficiently and effectively perform daily duties
Good physical stamina and health

QUALIFICATIONS & EXPERIENCE

Matric certificate/Grade 12
Previous Pest Control experience
Fully qualified (NCPC) or PMA/PCSIB
Registered with the Department of Agriculture (P-Number)
H&S Knowledge and experience
HACCP Experience and Knowledge
Working at heights experience 
Fumigation Experience (qualification advantageous)

Apply via company website ( http://www.rentokil-initial.co.za/ ) or

jobs.workable.com

 

Responsibilities
Variety Trialing Lead

We’re looking for a Trialing Scientist who will lead commercial variety advancement and development as it aligns with the business trait and germplasm priorities.
This position will collaborate closely with internal and external potato breeders to develop and select varieties.
They will support development and implementation of performance and quality testing programs to capture environmental data, phenotype data and define experimental designs that support robust data-driven decisions, strengthen go to market messaging and inform breeding models.
This position will collaborate across senior business leaders in commercial, supply chain, procurement, processing, R&D quality, and consumer insights to understand needs, develop strategies and work with breeding and crop technology teams to ensure a pipeline of business relevant solutions.
In this role, the individual will also be responsible for supporting grower needs by providing variety specific growing information/practices to the local procurement/supply chain partners.

Accountabilities: 

Developing, coordinating, and delivering the South Africa variety testing plans to develop and select varieties that meet the business defined product profiles.
Creating a phenotyping and yield trial program that supports commercial decisions, delivers data to the global breeder center, and facilitates go to market value propositions, delivering on sustainability and consumer targets.
Developing collaborative relationships with internal partners including the breeding team, trait discovery team, and variety specific agronomy crop technology team.
Supporting the development of product profiles with input from the processing, quality, sensory, business, supply chain, and procurement teams.
Be center point for variety qualification approval committee in South Africa driving final alignment on varieties that advance to becoming part of the portfolio of options for growers to produce for PepsiCo.
Develop and maintain external breeding partnerships to identify, test and validate the progression of new varieties through commercial approval in South Africa.
Collaborate with R&D Ag Science sector trialing teams understand region specific variety performance to maintain current data on local varieties into the global Pepsico Variety Catalog.
Identify and implement process improvements, that work to achieve more with less, or more expeditiously and generating optimum processes for variety testing, qualification and commercial approval for use.  
Align and track resources, people, and work objectives, that stretch goals to always achieve more, while creating value.
Achieving successful outcomes and timelines, while consistently following guidelines, rules, standards, and compliance. Monitoring, tracking, and maintaining desired outcomes and objectives preparing for future challenges.

Qualifications

A PhD (with >5 years experience or MSc +10y experience in an ag seed or chemical company) with plot trial experience preferably in potato, crop trait valuation, strategic needs assessment, trait/variety portfolio management, commercial agronomy and/or technology development of new variety solutions
Previous experience executing/managing trials working to support development and implementation of performance and quality testing programs to capture environmental data, phenotype data and define experimental designs that support robust decisions, strengthen go to market messaging and inform breeding models.
Experience in leadership and understanding of strategy, brand management, sales and market analysis.
Have specialized knowledge of variety testing, statistical experimental design, field plot technique, statistical data analysis and interpretation, plus reporting is required.
Possess excellent communication skills, verbal and written; ability to productively interact with people at all levels across the organization.
Ability to travel ~20% of the time domestically

go to method of application »

Apply via company website ( http://www.pepsico.com ) or