Job Region: KwaZulu-Natal

MAHLE Behr South Africa, at our Durban Plant, has a vacancy for a Sales Co-Ordinator. 

Your Role & Responsibilities

The main duties of this position will include:

Capturing and administering purchase orders in SAP
Co-ordinate the needs of our customer base and ensure effective communication.
Communicate with staff effectively to ensure that the customer demand is interpreted correctly with on time fulfillment and on time payment of accounts.
Co-ordinate the Outbound Logistics for all local and international customers.

Minimum Requirements

Degree in Supply Chain Management Advantageous
Experience in a Sales Logistics environment
Export experience

Preferred Requirements

High Numeracy Skills
Effective Communication Skills
Ability to work and communicate in a team – team player.
Attention to detail
Deadline driven

Apply via company website ( N / A ) or

careers.mahle.com

CATEGORY/FUNCTION INTRODUCTION

Customer Development (CD) is what we call our Sales organization at Unilever. Customer Development is responsible for translating the strategy into execution with customers and in-store to achieve our business goals. We work closely with our customers to pioneer new products, build categories, and best deploy best-in-class retail and shopper capabilities.

JOB PURPOSE

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you.  The Customer Business Development Director is responsible for development and execution of the customers and channels strategy and customer business plan, to achieve short and long-term business results. He/she owns contacts with the customer and is the custodian of Customer and Channel understanding within the Go-to-Market unit. He/she is responsible for development of CD excellence and market competitiveness within his team of account management.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

To develop and manage the long and short-term plan for the relevant account(s)/channels in line with the agreed targets set in the strategic plan.
To develop and deliver the Annual Plan, both in terms of topline growth and gross margin. 
To manage the strategic interface between Unilever and the relevant Customer and set the strategic priorities for the Customer Business Plan. This involves developing excellent relationships with contacts in Supply Chain, Marketing and Finance.
Achieve substantial business results on the Customer P&L
To work closely with the Category Strategy and Planning Teams to deliver category growth opportunities and champion the Category strategies within the account.
To provide strong leadership of the account team. In particular, to provide ongoing coaching and development to ensure that the team members have the opportunity to realise their full potential.
To establish and continuously develop the customer team framework for delivery of the long- and short-term plan. 
To work closely with relevant stakeholders to develop and execute the overall Customer Development strategy and to contribute to the overall company strategy.
Responsible for delivering the total annual sales plan.
Responsible for the development of Customer Development capabilities for the future.
As a member of the Leadership Team, jointly responsible for operations, communication and the leadership of organisational and behavioural change
To lead the development of the account managers in his team
To build CD excellence and market competitiveness within his team
To lead for the equity, diversity and inclusion ambition of the Customer Development function
Provide strong people leadership and coaching to his account management team.
To work closely with the Unilever Field Sales execution team, and CBD team to drive. key metrics in-store to drive growth

Experiences & Qualifications

12+ years of Sales experience, preferably cross-functional
Strong customer facing experience and proven track record is a must  
Strong Category management experience
Proven people management capabilities

Desirable:

Cross functional experience in Customer Marketing, Trade Category Management, Shopper Marketing and Field Sales operations.

Skills

Developing the Customer / Channel Business Plan
Customer Management and Selling Essentials
Optimising Promotion Sell-out
Implementing the Customer / Channel Business Plan
Leveraging Strategic Customers
Developing Customer Relationships
Business Planning (S&OP)
Developing the Customer Service Strategy & Segmentation
PoP Execution and Monitoring
Business Strategy and Formulation
Business Planning and Implementation

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Apply via company website ( https://www.unilever.co.za ) or

Description

Team & Studio Management

Lead and manage a small in-house content team, including copywriters, designers, and videographers/photographers.
Oversee the day-to-day operations of the content studio, including briefing, workflow, timelines, and approvals.
Act as the main point of contact for internal stakeholders requesting content or creative support.
Support team development through guidance, feedback, and hands-on involvement in projects.

Creative & Content Leadership

Guide the creative development of brand campaigns and content across all platforms (web, social, CRM, video, etc.).
Bring creative energy to brainstorms and lead by example in turning great ideas into great work.
Ensure brand consistency across all content, from tone of voice to visual storytelling.
Collaborate with the wider marketing team to align content with campaign goals and brand positioning.

Lead Copywriting

Play a hands-on role in crafting high-quality copy across a range of formats – from campaign headlines and taglines to long-form content.
Own and maintain the brand voice, ensuring it is consistently applied across all touchpoints.
Provide editorial direction and copy support to other team members as needed.

Requirements

A relevant or related Tertiary qualification.
Experience in content creation, copywriting, or editorial roles, with at least some exposure to creative or project leadership.
Experience working with designers, videographers or cross-functional marketing teams.
Experience in studio or production environment (or a strong desire to learn) will be advantageous.
Familiarity with project management tools or studio scheduling processes will be advantageous.
A background in agency, content marketing, or brand storytelling will be advantageous.

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Apply via company website ( http://www.ignitiongroup.co.za/ ) or

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Apply now for the position of Customer Service Manager Coastal – Invivo, based in Durban, South Africa

Your role:

Develop, plan, and implement the service budget within the assigned area or region by including the installed base, the contractual/non-contractual work, and the sales programs in accordance with target agreements provided by the Country Service Head and Business Support.
Ensure the highest technical, operational, and financial performance on equipment services, repairs and maintenance, upgrades, updates on Invivo DI, AT & US products according to design technical specifications, achieve acceptable performance standards and site-specific customer expectations.                                                          
Maintains productivity and profitability within the framework of Siemens Healthineers’ service business in the area or region of responsibility.
Maintains highest customer satisfaction by being the “One face to the Customer” and act as a “Customer Care Manager” in area/region assigned, ensuring that all customer requirements and service obligations are met. You will manage customers and provide site-specific support to the field force in any technical-related issues ensuring better service experience.
Manages incidents escalated to next level support Remote Support Centre (RSC) according to defined Service Level Agreements (SLAs). As one point of contact for all escalated issues, you will interface with field force teams and TSEs from incident to problem management and push for resolutions.
Contract performance management, ensuring agreed service obligations and expectations with customers are met. Perform routine service performance reporting and communication with customers in area/region of responsibility.
Ensures excellent functional set-up and service operations to comply with the Service Process SERVOR (scheduling, service coordinating, call registration; clarification; dispatch of CSEs, service parts orders, and tools & test equipment; spare parts logistics – supply and returns, service confirmation, performance reports), achieving service delivery and productivity for key customer.
Ensures service data accuracy and quality reporting, incl. field insight into customer needs, KPI’s, service notifications, equipment performance issues, and known technical errors as well as provision of technical capacity, know-how and experience for trouble shooting and problem-fix or resolution.
Implement product technical guidelines, service guidelines, and delivery processes/tools as well as Siemens Remote Services (SRS), Teamplay Fleet among other digital platforms and solutions to meet operational KPIs/targets.
Maintains SRS connectivity and remote update handling for install base in assigned area or region. Expand use and adoption of online maintenance management digital platforms within assigned area and team under your leadership.
Ensure extensive sales support to the local Product sales organization. Supports with technical solutions and knowledge transfer during sales offers, demonstrations and installations.
Ensures smooth and efficient communication across the organisation for customers and key accounts. Collaborates with local Sales and Products managers, Service Operations (CCC), Area Service Managers, Applications and Education, and Business Support.
Hire, develop, train and coach CSEs. Holds leadership and disciplinary responsibility for the staff assigned or direct reports. Due to the size of organization may be delegated the responsibility to specific local service teams and business partners.
Overview CSE expertise development by contributing to the required man-power calculation related to install base development and budget frame targets.
Reviews headcount capacity, skills, and competencies. Plans and defines headcount and training requirements in the area/region as required by the install base and future growth needs, proactively develops business cases and the team.
Communicating and informing the Customer Service Engineers (CSEs) about the economic development of the business during CSE business meetings taking place at regular intervals.
Comply with national and local organisation regulations, quality, and safety standards, including compliance by staff assigned. As well as to technical and service operations process guidelines from Siemens Healthcare.
Maintain highest customer satisfaction incl. profitability within the framework of Siemens Healthcare, Customer Services.
The function builds the “One face to the customer” and act as a “Customer Care Manager” and ensures that all customer requirements are met.
Implementing the service budgets by including the installed base development, the contractual/non-contractual work and service sales programs to meet the defined Healthcare target agreements.
Ensure highest technical, operational, and financial performance installation projects, equipment services and maintenance, upgrades and updates of medical equipment according to technical specification.
Cooperation with the Service Operation functions and follow the implemented the required Service Support Processes SERVOR (Registration, clarification, dispatch, spare part logistic, service confirmation)
Overview recourse development and execute required manpower calculation related to I-base development and budget frame.
Develop staff training in coordination with its respective supervisors/managers.
Ensure extensive sales support to the local sales organization / modality manager.
Coordinate customer pricing for maintenance contract and other service sales offers.
Ensure technical collaboration and knowledge transfer during sales offers and projects.
Holds the disciplinary responsibility for the staff it is assigned to him/her.
Due to the size of organization may be delegated to specific local supervisors/managers.
Informing the staff about the economic development of the business

Outputs:

Customer satisfaction
Revenue growth
People leadership, coaching and development.
Stakeholder management
Profitability
Productivity
Operational KPIs

Your expertise:

Diploma in Electrical Engineering (light current) or Electrical Engineering or similar
Knowledge and experience on healthcare sector with preferably 5 years’ experience in repair and maintenance of the following modalities: All Modalities
Thorough professional know-how in one Sub Job Family, based on practical experience and theoretical foundation.
Focus on applying and expanding acquired knowledge base.
Application of knowledge in broader professional context
Must be a South African National
Must have a valid passport.
Must have a valid South African driver’s license.
Must not have restrictions to travel within SADC and abroad.
Must be available on short notice to travel country wide and to Africa due to operational requirements and on long term projects as well as travel outside of the region to assist nationally.
Excellence, Quality and Compliance in the daily interactions, operations and reporting is not a negotiable requirement, but mandatory for this role.

go to method of application »

Apply via company website ( http://www.siemens.com/ ) or

The Position
As a Regional Medical Advisor, you will:

Build and maintain scientific understanding of Novo Nordisk’s marketed products in Diabetes and Obesity, aligned with the Cardio-Metabolic-Renal approach.
Share up-to-date medical knowledge and clinical trial data with internal and external stakeholders. Provide medical education to HCPs through scientific meetings, symposia, and strategic partnerships with Healthcare Professional Associations.
Establish and nurture relationships with Key Opinion Leaders (KOLs), Healthcare Professionals (HCPs), and other healthcare decision-makers.
Drive the execution of medical tactics aligned with the Diabetes and Obesity medical strategy, collaborating with key functions such as Marketing, Market Access, Public Affairs (MAPA), and Sales.
Contribute to clinical trial and Real-World Evidence (RWE) plans, including Scientific Recruitment and Retention (SRR) activities and publication strategies.
 
This role requires 70-80% travel within South Africa, focusing on regions such as KwaZulu-Natal (Durban). The location may change in the future based on business needs.

Qualifications

To be successful in this role, we are looking for candidates with the following qualifications:

Medical Doctor, Advanced Degree in Health Sciences (Pharmacy or Other), other recognized Medical Affairs certification (may be considered, at discretion of Novo Nordisk).
Demonstrates understanding of the disease state and therapeutic area. Exhibits detailed understanding of standards of medical care, and medical positioning of both Novo Nordisk and competitor products.
Clinical practice or pharmaceutical experience in Medical Affairs (recommended)
Previous experience in obesity or metabolic disease area (desirable), along with willingness to learn and progress in Diabetes, Obesity and Cardiovascular Disease (CVD) therapy area is important.
Ability to transfer scientific content and value to both experts and non-medical audiences.
Strong scientific mindset and critical thinking.
Ability to exert effective leadership in a matrix organisation.
Strong presentation skills.
Proficient in English speaking and writing. Knowledge of the local African language would be a plus.
Curiosity, thinking outside of the box, being a fast learner and a good team player.

go to method of application »

Apply via company website ( http://www.novonordisk.com ) or

KEY RESULT AREAS:

Output

To build the Capsicum Culinary Studio brand and achieve target growth for the company
Ensure all administrative duties is done timeously and Head Office and the Campus Principal is up to date with what happens on daily, weekly & monthly basis and reports sent to Management as requested
Ensure implementation and adherence to policies and processes as set out by Legislation, Accreditation bodies and Capsicum Culinary Studio
To contribute back to the local community, project the values of Capsicum Culinary Studio and implement the Capsicum Culinary Studio plan to decrease carbon footprint

QUALIFICATION REQUIREMENTS:

3 Year Diploma / Bachelor’s Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar
Sales & Marketing Diploma (Ideal)

EXPERIENCE REQUIREMENTS: 

2 years in a target driven sales environment with presentation to all levels.
1 year sales experience
Valid drivers license and own vehicle  

go to method of application »

Apply via company website ( http://www.advtech.co.za ) or

Key Accountabilities: 

Set and track revenue targets relevant to the portfolio
Regular reporting on sales activity
Drive and actively engage in the sales process to ensure stakeholder needs are met
Monitoring of annual commitments and regular tracking and trending of spend
Build and develop strong stakeholder relations within the Government and Agency portfolio
Develop new lines of business within the portfolio and maintain existing business
Manage the stations’ CRM opportunities for advertiser benefit in both the agency and government portfolios.

Mentorship and Development:

Develop skills and knowledge within the sales teams through on the job development and training 
Accompany and assist the sales team in presentations and workshops
Assist with the recruitment and training of new sales staff
Sales training once per month
Share and learn best practices with/ from Mediamark

Project Management:

Assist in the initiation and negotiation of key projects/ client projects

Strategy:

Assist in the implementation of the sales strategy, in line with stations vision, goal and company strategy
Provide input to the overall strategic objectives of the station
Provide input of ideas, initiatives and innovations for the future wellbeing of the company
Assist with the growth, customer care and competitive strategy
Providing strategic interventions as and when required

Operational and People Management:

Attending to key customer relationship management
Problem solving and finances
Understanding customer needs and requirements
Identity new business opportunities for new & existing clients
Ensure that all sales are capture on the CRM system – Pipefy and Active Campaign
Foster a positive and motivating working environment for employees within the department
Instill the values of East Coast Radio
Together with HR implement the performance management system effectively. PEPs and PIPS
Implementing discipline when necessary
Uphold the standards of the company

Requirements

Qualification Requirements:

Grade 12
Relevant Degree/Diploma

Experience and Skills Requirements:

At least 8 years’ experience in the advertising and media sales environment
Valid Code 08 Drivers License 
Business management principles
Customer relationship management
Ability to recruit, train and manage sales staff
Understanding of research and Insights and media currencies
Thorough understanding of the sales and marketing process
Broad radio and all media knowledge
Government knowledge or operations

go to method of application »

Apply via company website ( N / A ) or

Key Responsibilities

Assist in Production of Fresh line products for the store
Assist in the facilitation of the Lindt Difference introduction to interested customers
Assist with making sure all equipment and ingredients are available for the store
Record quantity of products used in the production of fresh produce
Assisting customers in the boutique when required
Assist with the cleaning of station
Assisting with recording of stock levels
Assist with or complete when required banking of the boutique in the absence of Chocolate Advisor

Requirements

Be able to work flexible hours if and when required
Have a keen interest in the Chocolate Confectionery industry
Passion for interacting and working with people
Producing an outstanding quality of work
Be well spoken and neatly presented at all times
Be a brand ambassador
Have outstanding Verbal Communication skills
Be able to work independently and mostly without supervision
Be able to function well under pressure
Experience in the confectionary industry
Relevant confectionary qualification

Apply via company website ( N / A ) or

lindt.mcidirecthire.com