Job Region: Western Cape

Job Description

Contributing to the development of robust and scalable backend systems is the core function of a Bespoke Solutions Developer. We are seeking someone with excellent technical skills who can help drive efficiency through automation. You’ll collaborate with Senior Engineers, Product Managers, and other stakeholders to design, implement, and maintain applications to optimise processes. Reporting to the Software Engineer Director.

Your primary responsibilities will include:

Develop Backend Systems: Design, develop, and implement backend systems using appropriate technologies and frameworks (e.g., Node.js, Python/Django, Java/Spring).
API Development: Design and develop RESTful APIs to support frontend applications and integrations with other systems.
Database Management: Work with databases (e.g., SQL, NoSQL) to design schemas, write queries, and optimise performance.
Testing and Debugging: Write unit and integration tests to ensure code quality and identify and fix bugs.
Participate in Agile Development: Participate in Agile ceremonies (e.g., sprint planning, daily stand-ups, code reviews) and contribute to the continuous improvement of the development process.
Learn and Grow: Continuously learn and expand your knowledge of Software & Data Engineering.

Qualifications

Bachelor’s degree in Computer Science, Software Engineering, or a related field.
2+ years of experience in web application development.
Expertise in JavaScript, HTML5, CSS3, and at least one modern front-end framework (React preferred).
Solid understanding of backend development (Node.js, Python, PHP, or similar).
Experience with RESTful API integration and asynchronous request handling.
Experience with Linux CLI.
Familiarity with version control systems, preferably Git.
Experience with Integration Platforms & Tools.
Strong communication and cross-functional collaboration skills.
Proficient in Agile methodologies and project management practices & tools like Jira.
Strategic thinker who can balance short-term needs with long-term growth.

Advantageous:

Experience with SQL.
Experience with Cloud Engineering/Infrastructure (primarily GCP).
Experience with Unit Testing.
Familiarity with DevOps practices and CI/CD pipelines.
Experience managing/configuring CMS’s.

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Apply via company website ( http://www.jellyfish.co.uk ) or

Job Description

This client is home to the world’s leading online luxury, fashion, and style destinations. Through their multi-brand online stores they have over 20 years’ experience in transforming the way the world shops. They deliver a personalized and localized online experience for customers and brand partners at every stage of the luxury shopping journey. Their online stores connect more than 5.3 million customers to the world’s most coveted brands and exciting new names through expertly curated products and inspiring content.
WNS will assist in delivering impeccable customer experience, through voice, chat and email channels to ensure customers remain loyal to the brand, use social media to share their experiences, and to increase revenue to their business

Qualifications

Minimum requirement Grade 12
UK call center experience advantageous
1 – 2 years of Contact Center Experience
Experience if the fashion industry with high end brands
Excellent communications skills: clear and neutral accent
Your language proficiency level means you can speak, listen and write fluently and independently
You can work collaboratively in a global team using your brilliant communication skills for greater good
You can resolve challenging situations
You are able to maintain a friendly, warm and professional tone of voice during all interactions with customers
You articulate the concept of luxury in every customer interaction by using formal, positive, and professional language.
You can ask relevant probing questions to understand customer’s needs: knowledge of open and closed questions differences and investigation process
You can empathize with the customer’s problem/needs: acknowledgment and genuine interest in customers
You can proactively provide solutions in a timely manner and spot potential issues before they escalate
You are adept at client relationship building and able to deliver a personalized, impeccable customer service
You are emotionally intelligent and can empathize and adapt accordingly to appreciate different perspectives
You always put the customer first and priorities the need of the customer
You can manage and proactively de-escalate difficult situation
You are proficient with a desktop computer, Microsoft Word and Outlook
You have strong IT literacy and an understanding of the digital world
You multi-task to meet time-critical SLA’s in today’s dynamic retail environment
You understand the function and the aim of the customer care industry.

Additional Information

Retail experience will be preferable and this is a 24/7 shifted environment.

Apply via company website ( ) or

jobs.smartrecruiters.com

Job Description

Our client manufactures, supplies and converts containers for a variety of applications, and they have a vacancy available for an Operations and Sales Support Executive in the Cape Town area. 

Operational support

Value add in the supply chain by engaging with existing and future suppliers of equipment and allied services;
Processing supply invoices for payment and sending the respective invoices to the finance division of the company;
Adding value in the collection of funds from debtors;
Managing the value chain to ensure reduced costs and better customer service

Sales support

Marketing of the division to current and potential customers, both local and foreign;
Processing customer invoices, checking on pricing and quantities of supply/stock to ensure fulfilment of orders;
Forwarding customer invoices to the finance department for processing.

Minimum Requirements:

Senior Certificate
Driver’s Licence
Computer Literate
Well spoken, excellent communication skills
Tertiary education would be advantageous
 

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Apply via company website ( https://humanaccent.co.za/who-we-are/ ) or

Role Overview

MRI Software in Cape Town is seeking an Accounts Receivable Analyst to join our team!
This individual will be responsible for the full function of collection duties assigned and pertaining to the company, with regular reporting.
We are looking for an ambitious employee whose primary function will be managing all money owed to our business.
It is vital that the Accounts Receivable analyst builds and maintains close links with all clients, to ensure smooth running of accounts and encourage timely recovery of payments.

Skills & Other Requirements

Relevant tertiary qualification
3-5 years of proven debt collection or related experience.
Experience in working with targets and tight deadlines.
Excellent communication skills, both written and verbal.
Strong problem solving and time management skills.
Working knowledge of MS Office, especially Excel.

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Apply via company website ( N / A ) or

Purpose:

The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied including delivery and transfer drivers.  This is accomplished by offering friendly customer service, ensuring clean and tidy environment and accurate loading of all customers’ products purchased ensuring that the Yard runs efficiently so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins.

KEY RESPONSIBILITIES:

Loading customers vehicles, delivery trucks and transfer trucks promptly and accurately
Ensuring that stock is properly stacked and counted
Assist with pulling of stock for transfers
Reporting stock shortages
Reporting stock breakages
Up keeping of tidiness and cleaning of area by sweeping and upholding good housekeeping
Assisting customers with excellent customer service and product knowledge
Bagging of stone/ sand
Participating in perpetual stocktakes
Ensuring housekeeping of work area
Performing any work related tasks as delegated by your superior

REQUIREMENTS:

Matric or Equivalent
1 Year minimum experience in a similar role (preferred)
Ability to deliver excellent customer service
Ability to numerically count stock
Able to work independently and as a team player
Be disciplined and motivated
Ability to handle pressure
Ability to communicate effectively (verbal)
Physical fitness and stamina

Apply via company website ( N / A ) or

brights.simplify.hr

Minimum requirements

You will represent and be a custodian of the brand of our store
Be energetic and a self-starter
Two (2) years retail experience which includes at least one year in a supervisory and or management position
Outstanding merchandise management , stock and cost control skills
The capacity to maintain high store standards
A proven ability to influence and lead a team
You will have a keen development orientation in that you will be inspired to develop yourself and fellow team members
Ability to communicate effectively in English (written and verbal) and competence in a second official language would be a definite advantage
Grade 12 or equivalent
Further qualifications related to retail/business will be an advantage

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Apply via company website ( http://www.ackermans.co.za/ ) or

Job Summary

Under the leadership of the Head Concierge and direction of the Front Office Manager, and within the limits of the hotel’s policies and procedures, ensures that departmental procedures and standards are maintained and all guests receive prompt, cordial and efficient attention and service.
The Assistant Head Concierge must have extensive knowledge on the immediate area and must be resourceful.

Key Duties and Responsibilities

To lead by example when it comes to the duties and responsibilities of the Concierge Department.
To assist in the investigation of guest complaints and queries.
Reporting any improper behavior and lack of work performance to the Head Concierge
Rooming of guests when necessary
Taking responsibility for duties of the desk as well as your own.
Assisting the Head Concierge with any difficulties they might encounter in performing their duties.
Assisting the Head Concierge to ensure that Concierge performs up to standard and that delegated duties are timeously performed.
Ensuring that the Concierge work area is always clean and tidy.
Assist in ensuring that there are always the necessary brochures and maps available on the desk.
Ensure that the Room Drop, Collections and Key register is completed correctly and always signed on collection.
Check that all e-mails received are replied to within 12 Hours and filed correctly
To be very meticulous in completing the daily check-list and check that it has been done during shift handover
Taking ownership of the daily handover ensuring all items are followed up on a regular basis.
Assist with the weekly newspaper order taking the weekly forecast into consideration
Assist with the training and documenting of training within the department.
Assist the Head Concierge with the updating of the departments SOP.
Assist in the updating of training documents.
Assist in the identification of any training needs within the department and communicate this to the Head Concierge.
Signing in and out of the Porters, and to keep an eye on their daily operation and to report any irregular behavior.
Ensure that all guest itinerary bookings are transferred on to the Concierge diary and profiled in Opera and emailed to appropriate departments.
Assist with site inspections and show-rounds as required
In the absence of the Front Office Manager and Head Concierge, to attend the Forecast and Rooms Division Meeting.

General and other duties

The above Job Description identifies the key areas of responsibility of the position and is not an all-encompassing description of duties and tasks.
The Job Description may be subject to review from time to time.
The employee will be required to perform similar such duties or tasks in any area of the hotel as may be designated by Management from time to time.
The employee will be required to attend training courses as required and continually strive for the improvement of own knowledge and skills.
The employee will be required to be familiar with the hotel policy on fire, hygiene, health, safety and emergency evacuation and that all staff in the department participates in fire and emergency drills.
The employee will be required to adhere to and have a complete understanding of the employee handbook and adhere to the regulations contained within.
The employee will be required, at all times, to maintain a high standard of personal appearance and hygiene and ensure that dress and attire meet with the hotel’s requirements and do not detract from the desired image of the hotel.
The employee will, at all times, be required to render the highest level of courtesy and service to hotel guests even where such service may fail beyond the main duties or scope of this position.
To be flexible within your job and to be able to fulfill any other duties that you may be asked to perform

Interpersonal Relationships

Subordinates and other members of staff are dealt with in a polite and helpful manner at all times.
Employee differences or disputes are settled quietly, away from other employees and guests.
Essential information required by the organization is accurately communicated to the appropriate personnel and any differences of opinion with other members of staff are dealt with in a manner that maintains goodwill and respect and avoids offence and conflict.
Management is kept informed in an appropriate level of detail about activities, progress and results and information and advice on matters within allocated area of responsibility is sought from supervisor when necessary.
Instructions from management are treated constructively and acted upon.

Education or Certification

Must be computer literate, knowledge of MS Office and Opera is essential.
Must be able to work well under pressure and be able to multi-task.
Must have experience as an Assistant Head Concierge in a five star environment for a minimum of 2 years.
Broad knowledge of the surrounding area, restaurants, bars and places of interest is essential.
Must have the ability to satisfactorily communicate in English with guests, co-workers and management to their understanding.
European language skills will be advantageous
Business or Management qualifications are desirable

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Apply via company website ( N / A ) or

Description

Are you a natural conversationalist who enjoys connecting with people?
This role is all about introducing our amazing products to new and existing customers, achieving business goals, and leaving customers delighted.
If you’re ready to bring your energy and charm, we’d love to have you on board.

What you will love doing in this role

Meeting sales objectives and revenue targets.
Ensure that the agreed sales and revenue targets are achieved in line with business requirements.
Meet operational and quality efficiencies.
Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality.
Provide an exceptional customer experience.
Accurate capturing of customer information.
Ensure compliance standards & legislative requirements are adhered to and met against agreed quality benchmarks with regards to FAIS, FICA, TCF, POPI, CPA NCR legislations.
Present, promote, and sell products/services in accordance with agreed processes and procedures.
Ensure a professional, polite, and efficient service is offered by acting as an ambassador.
Adaptable with the ability to respond positively to working within a pressurized environment.
Handle objections appropriately to ensure that positive results are achieved whilst maintaining. customer satisfaction.
Present products to potential customers who meet qualifying criteria.

Requirements

What you’ll need to do this role

Matric (Grade 12) – Must have
Minimum of 2-3 year’s sales/telemarketing (outbound) experience within a Contact Centre environment – Must have
Must be proficient in MS Office applications (Email, Internet, Word, and Excel)
Clear criminal and ITC record – Must have
Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
Excellent communication skills (verbal and written)
Excellent telephone etiquette
Sound understanding of a dialler system
Target-driven with the ability to sustain high-performance consistently
A clear understanding of a contact centre environment

What we offer

Basic + commission & incentive drives
Creative agile work environment
Café and lounge area
Staff restaurant with a variety of healthy affordable meal options

Behaviors we love

Wow my customer
Walk in my customers’ shoes
Deliver on my promises
Deliver insight-led solutions my customers need
Treat the business as my own
Take accountability
Be curious, creative & explore opportunities
Do it right & at the right time

Play as a team

Be helpful
Be inclusive
Find the fun

go to method of application »

Apply via company website ( http://www.homechoice.co.za/ ) or