Job Region: Western Cape

Job Description

Purpose:  To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product.
This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

Attend to customers in a professional and helpful manner
Generate more sales, ensure customer satisfaction by providing excellent customer service
Control stock levels and doing regular stock counts
Advise customers with regards to products, which product would be best in order to solve the customers’ problem
Place stock orders with buyers if necessary
Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
Ensure merchandising is done properly and that the products are priced correctly
Participate in perpetual stock takes
Ensure good housekeeping of work area
Perform any work-related tasks as delegated by superior

REQUIREMENTS:

Matric or x3 Completed Intercept courses equating to total of 120 credits
3 Years Sales experience
3 Years minimum experience in a similar role in a Hardware environment
Brights Induction (Service excellence)
5 basic technical supplier competency certificates
Intermediate level merchandising standards
In-house return per square meter standards
Customer Service Training
Demonstrate acceptable sales technique
Intermediate product knowledge
Ability to communicate effectively (verbal &written)

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Apply via company website ( N / A ) or

 

Description
PURPOSE OF THE JOB

We are looking for an energetic Accountant to lead our Stores Banking team.
If you have a passion for enhancing end-to-end processes, analysing data to provide meaningful insights, and growing a team, then this is your role. 
In this role, you will work closely with our Sales team to identify and resolve potential fraud.
You will also have the opportunity to hone your skills in monthly reporting and budgeting. 

KEY RESPONSIBILITIES

Leading and growing the Stores Banking team
Responsible for identifying and communicating potential losses to the Risk team for further investigation.
Budgeting and monthly accounting
Monthly variance reporting for bank fees and Insurance
Overall responsibility for the management of Insurance claims
Relationship management with banks and third-party providers
Responsible for process enhancement and increased efficiencies (system and IT process)
Ad hoc tasks

Requirements
JOB INCUMBENT REQUIREMENTS

B. Com or related qualification (with Accounting Major)
3 – 5 years of experience in a financial position
Understanding of Stores banking processes
Retail experience will be an advantage
Management experience and skills will be an advantage
Computer literacy: Google Suite (Advanced Google Sheets)
Understanding of financial accounting
Numerical reasoning ability
Understand banking laws (e.g. Interchange legislation; POPi)
Awareness of the impact of decisions made
Ability to implement new systems and processes
SAP experience will be an advantage
Competencies: Devotion to quality, Result oriented, Structuring, Integrity, Drive, Organisational sensitivity, Team building, Analysing and forming opinions

Apply via company website ( http://www.pepstores.com ) or

pep.mcidirecthire.com

 

Description

Homechoice is a leading South African homeware retailer.
For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

Key Performance Areas

Generate revenue

Collect money on profile 0 – 2+ delinquent accounts (60-90 days) within 30 days
Obtain “promise to pay” from customers
Rehabilitate and educate customers with regards to their payment profile
Achieve daily collection targets

Efficiency and productivity

Negotiate payments from customers following the call script, within dialler time and meet departmental KPA targets
Completion of lost time sheets on a daily basis
Adhere to Company systems, processes, policies and procedures
Constantly and proactively look for ways to improve efficiencies through performance, communications, procedures and systems

Customer service

Negotiate with customers in a way that does not tarnish the relationship of the customer with HomeChoice
Ensure that a polite, friendly, efficient and professional service is provided

Quality standards

Focus on “getting it right first time” in order to ensure that correct and precise information is relayed to customers
Capture all details of customer liaison and agreements accurately onto the system

Requirements
Qualifications & Accreditations

Grade 12 / Matric or equivalent

Experience & Skills

1 Year collections experience in a contact centre
Computer literate

Attribute & Behaviours

Energetic with positive attitude
Excellent telephonic manner
Good negotiation and influencing skills
Be able to adapt a firm but fair approach with customers regarding payments
Resilient and change orientated
Deadline driven

Other Requirements

Clear credit and criminal record

go to method of application »

Apply via company website ( http://www.homechoice.co.za/ ) or

 

JOB SUMMARY

Function

Join our amazing team and deliver unforgettable and memorable experiences. We are recruiting for an enthusiastic individual with a positive attitude. Reporting to the Front Office Manager, the successful incumbent will be required to provide professional and excellent customer service and is expected to support and assist with the front office operational requirements and all related areas as required and to maintain the exceptional customer service standards expected in accordance with Marriott International and Westin Brand Policies and Procedures.

Required Experience & Qualifications

Appropriate Tertiary Hospitality qualification
Minimum of 3 years’ experience in a similar position within a 5-star environment
Good leadership, communication and interpersonal skills.
Professional Disposition 
Strong planning and organizing skills to meet deadlines
Effective problem solving, decision making and conflict management skills 
Ability to work within a pressurized environment
Ability to use Initiative and be proactive and self-driven
Experience in IR management and disciplinary processes
Ability to work without supervision and within a team
Attention to detail pertaining to area of responsibility
Maintain a neat, clean and well-groomed appearance as per company standards
Extensive working knowledge in MS Office in all MS office applications as well as OPERA

Key Areas of Responsibility

Ensure that the highest standards of service in the Front Office departments are maintained and developed at all times
Effectively co-ordinate and organise the operations of the Front Office department
Provide support and guidance to all Front Office departments to ensure efficiency throughout 
Achieve hygiene, health and safety standard requirements 
Interviewing, screening and hiring of new employees
Appraising performance; recognition and discipline.
Co-ordinate training programmes and skills enhancement initiatives for Front Office staff in guest service, safety, hygiene, etc.
Address and resolve both guest and staff concerns.
Maintain a safe work environment by ensuring high standards of repair, hygiene and safety.
Guest interaction regarding special requests

Supporting Management of Front Desk Team 

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees’ absence.
Ensures employee recognition is taking place on all shifts.
Establishes and maintains open, collaborative relationships with employees
 

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Apply via company website ( http://www.marriott.com ) or

 

Description
Purpose of this role:

To provide expert advocacy and assistance to client Boards, ensuring their Compliance and Governance and ensuring that client companies and Boards are compliant in terms of the relevant laws and regulations, supporting the promotion of business in order to achieve annual targets to support the organisation’s strategic objectives

Main duties and responsibilities:

Functional Management:

Ensure compliance for clients of the provisions of Companies Act and rules made thereunder and other statutes and bylaws of the company
Provide expert advocacy to clients on King IV best corporate governance practice
Monitor changes in relevant legislation and the regulatory environment and take appropriate action for clients
Sort and file various documents and/or returns as required for clients under the provisions of the Companies Law
Coordinate and facilitate accurate and timeous administration of client company records and registers including the lodgments of all documents with the CIPC and the maintenance and updating of the company’s registers
Maintain books and registers of client companies as required under the provisions of the Companies Act
Ensure that legal requirements of the allotment, issuance and transfer of share certificates have been complied with for clients
Maintain relevant statutory books as and when required for clients
Consult and liaise with external regulators and advisers, such as CIPC, Auditors and the Master of the High Court for clients
Coordinate and deal with all correspondence between client companies and their Board, Shareholders and other 3rd parties
Prepare board resolutions, taking minutes, lodging required forms and annual returns with CIPC for clients
Prepare and organise agendas and papers for client company Board meetings, committees and annual general meetings (AGM’s)Ensure the distribution of client annual meeting work plans and meeting packs
Advise and attend client meetings to ensure that the legal requirements are fulfilled and provide such information as required
Prepare and follow-up on matters arising from the client meetings attended
Prepare Board Evaluation Questionnaires tailored for specific clients
Draft client Board Evaluation Reports for circulation
Analyse and prepare client Focus Area Reports based on the Board Evaluation Outcome
Review and draft Committee Charters as required for clients
Prepare proposals to new prospective clients
Prepare and follow up on engagements letters
Analyse and respond timeously to emails from clients and relevant stakeholders
Prepare Billing Sheet Schedule and Invoices as required
Provide support and advocacy to Consultant: Board Support to ensure knowledge transfer
Prepare and respond to Know Your Client Questionnaires
Prepare and respond to Know Your Client Questionnaires

Risk and Compliance Management:

Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation
Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks
Support and provide evidence to all internal and external audit requirements
Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity

Stakeholder Management

Identify and mitigate internal systems and procedural barriers to enhance excellent customer service
Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage Statucor’s reputation
Represent and participate in the organisation’s committees and tasks teams when required
Implement timeous communication on progress and challenges in achieving the tactical work plans to impacted stakeholders
Drive and manage the stakeholder communications with the selected stakeholders

Requirements:

Qualifications, Experience, Knowledge and Skills:

Qualifications:

Graduate CGISA or B-Degree in Law (LLB), or Paralegal
Registered with Chartered Governance Institute of South Africa would be advantageous

Experience:

Preference will be given to applicants with consulting Experience at board level
2-5 years as an assistant company secretary or company secretary
Experience with Trust Property Control Act advantageous

Knowledge:

Relevant legislation and regulatory frameworks
JSE Listing Requirements advantageous
Board Governance and Compliance Knowledge
Company Secretarial protocols
Business Acumen

Job Skills and Competencies:

Verbal and Written Communication
Conflict Resolutions
Presentations
Project Management
Minute Taking
Computer Literacy

BDO Core Competencies:

Planning and Prioritising
Resilience
Detail Orientation
Innovative Thinking
Customer Centric
Results Focused
Quality Focused
Assertiveness
Teamwork
Problem Solving
Judgement and Decision Making
Analytical Thinking
Flexibility and Adaptability
Impact and influence

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Apply via company website ( https://www.bdo.co.za/en-za/home ) or

 

Job Description

Managed People Solutions is on the lookout for an energetic and enthusiastic Merchandiser to join the team of a well-known Liquor Company – right here in Cape Town!
If you’ve got a passion for great brands, love being on the move, and enjoy making shelves look amazing, this could be the perfect role for you!

Key Responsibilities:

Determine stock to be merchandised.
Draw stock requirements. 
Check vintage, product quality on the shelf, stock rotation, and price tags.
Execute merchandising activities as per cycle brief
Feedback on customer complaints, queries, and requests
Communicate and upkeep knowledge of product and promotions 
Effectively record merchandising activities 
Execute calls as per call cycle
Advice RSM on out-of-stock products

Requirements:

Min requirement Grade 12
Excellent Communication skills
Vibrant
Valid driver’s License

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Apply via company website ( N / A ) or

 

Building stronger, more equal, healthy and safe communities by:

Strengthening systems in communities affected by HIV, AIDS, TB and other public health issues like GBV (Gender Based Violence) and pandemics.
NACOSA programs focus on children and adolescents, women, key & vulnerable populations and people living with HIV.

We work through and support Community Based Organisations as our preferred model, which undertakes:

Networking and collaboration amongst and with stakeholders
Skill and organisational development
Advocacy 
Delivering services
Managing and mobilising resources

Responsibilities:

Attend quarterly board meetings and committee meetings
Review and approve financial reports and budgets
Participate in annual strategic planning and goal setting
Advise on matters related to NACOSA’s activities
Contribute to the fundraising and sustainability of NACOSA
Represent NACOSA at public events and meetings

Requirements

Ideal Candidate Profile:

Proven experience at a board and/or Executive level in the following fields of either Human Resources, Information Technology, Business Development and/or Finance
Prior leadership and strategic roles in similar organisations
Excellent communication, interpersonal skills and networks
A demonstrated commitment to NACOSA’s mission and values
Fundraising experience

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Apply via company website ( http://www.nacosa.org.za ) or

 

Description

Company:

A well-established brand with a global strategy, that prides itself on making people’s lives easier through frontier technology that creates enabling opportunities.

Culture:

At FLASH, we realise that “the way we do things around here” drives our business and enables us to achieve our purpose of “Making People’s Lives Easier”.

Our 3 values are the drumbeat of our business: 

We are all in 
We have each other’s backs 
We are brave 
These values help us to make our People’s lives easier by creating a culture where people come to work because it’s a place where they can engage in meaningful work, in a supportive environment where they can be the best version of themselves and achieve the remarkable!

Job Role: 

Maintain, grow and enhance good relations with existing Flash clients so as to properly manage internal accounts as well as be responsible for all administration related to the accounts..

Responsibilities:

Manage development & growth of the assigned existing accounts.
Manage multiple accounts and maximize each account in line with business objectives and requirements.
Ensuring effective service delivery and customer satisfaction.
Actively monitor progress of account and feedback to the business.
Drive sales by introducing Flash products to existing accounts.
Operate as the lead contact point for all matters specific to assigned account – assist with high severity issues or issue escalations when required.
Collaborate with internal resources to ensure execution and delivery of account requirements and objectives.
Monthly forecasting, allocations and reporting.
Administration of proposals and performance reports.
Develop, implement and track growth strategies.
Manage marketing activities and manage internal flow processes.
Ensure a thorough understanding of the various Flash product agreements, including commercials and all amendments, as well as the operating procedures and ensure compliance in all aspects with the assigned national account portfolio.
Build and maintain professional relationship with business partners and all internal stakeholders.
Increase brand presence continuously by growing the Flash products through influence at traders and on customer level within the assigned account portfolio.
Provide input into innovative promotional planning with assigned national account portfolio and assist with achieving targets.
Collect and collate competitor information, generating information and provide feedback and recommendations to stakeholders.
Mediate resolution of escalated queries within the assigned portfolio of accounts.
Maintain self-development and knowledge in all required areas.
Demonstrate proficiency on all required systems and access of information pertaining to account management.

Requirements

Requirements:

2 – 5 years’ key accounts management experience.
Relevant Tertiary Qualification will be an advantage.
Valid driver’s license and own transport.
Experience with managing cross-boarder accounts.
Exposure to managing finance, specifically budgeting

Competencies / Attributes:

Collaborative
Professional
Friendly
Confident
Independent way of working
Ambitious
Ability to plan
Innovative and forward thinking
High attention to detail
Organized
Excellent communication skills
Good business acumen
Business and commercial awareness to plan, adapt and deliver results.
Ability to form and maintain strong relationships at a management level.
Customer-facing presentation skills.

Apply via company website ( ) or

flash.mcidirecthire.com

 

Activities

HSEQ: 

Compliance with the OHS Act of 1993 (Asbestos, Construction, Electrical Installation, Environmental etc)
Ensure adherence of TMSA HSEQ procedures by contractors and staff.
Provide assurance on HSEQ and take corrective action in your area of responsibility.
Ensure that only contractors with valid contracts are used, including Total Group ICC policy compliance.
To effectively manage and minimise HSE risk within area of responsibility by ensuring:
Compliance with all HSE Policies, rules, guideline and legal requirements 
Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies
That HSE competency requirements are identified & enforced within area of responsibility ensure that only contractors with valid contracts are used, including Total Group ICC policy compliance

Reporting

Ensure Sales & Marketing adhere to the agreed Maintenance process.
Ensure Annual Site visit is conducted with Territory Manager for each Service Station.
Ensure that all site non-conformance are reported to Retail Maintenance Manager within 24hrs
Own a commanding understanding of the Evarisk / Invariant standards for Sales& Marketing.
Present your regional performance at the Monthly Maintenance Business review Meeting:
Number of NFT done / Number of station
Top 10 flop sites action plan per your allocated region
Preventative Maintenance Status (number of sites completed per Group / number of Station)
Allocated Project Status 

Maintenance

Ensures preventive maintenance is carried out as per set schedules.
Review Preventative Maintenance reports on Daisy WW and take corrective actions
Develop and drive the Pump replacement project in your respective region.
Ensure that all contractors’ performance is measured against the contracts on a monthly basis.
Ensure that the maintenance Policy, Procedure and Processes are adhered to.
Ensure the effectiveness of the Maintenance strategy is monitored and reviewed frequently (Preventative Maintenance).
Ensure Contractors adhere to the NEMO contract (PM and CM).
Ensure improvement plan for your respective NEMO Group is conducted.
Conducts quaterly random audits and quality inspections of maintenance work to ensure compliance to standards. 
Anticipates the replacement of obsolete equipment in order to promote a preventative maintenance approach (maintenance investments).
Ensures the overall follow-up and treatment of work requests (curatives) in terms of quality and delay (compliance with SLAs).
Adapts the maintenance according to the segmentation and the nature of the activities (fuel distribution, washing, shop, …)
Follows on monthly basis the budgetary expenditure in relation with the management control to anticipate / justify possible deviations.
Carries out an Annual Technical Visit (ATV) in collaboration with the Territory Manager and the tenant 

Customer Service 

Ensure that all maintenance is completed as per the agreed time frames.
Ensure that accurate costing is submitted to business within the agreed time.
Ensure that you meet with business once a month to keep them up to date on their maintenance programs.
Attend and present at the Sales Manager Monthly meetings.

Maintenance Projects

Ensure that you have full control over all projects in your project portfolio by following the Total engineering project procedure. 
Ensure that your entire projects are completed on time by creating and managing project programs for all allocated projects. 
Ensure that all your projects are completed within budget by managing your project financials. 
Ensure that the contractors, Project managers, Consultants, architects and equipment suppliers adhere to their performance

Candidate Profile

As a Technical Field Engineer, you would possess the following:

Qualification: S4 or BTech in Mechanical, Electrical or Civil Engineering
2 – 3 year experience in petroleum engineering
Sound experience in the Engineering, Construction and Maintenance
High level of autonomy and problem-solving skills,
Real capability to manage the workload and efficiency in the work done,
Proactive and available at any time,
Clear and concise written and verbal communication,
Ability to work within a team made of customers, purchasers, head-office organization.
Sound Knowledge of the local legislations, group and International Standards in relation to the oil industry
Valid Driver’s license

go to method of application »

Apply via company website ( http://www.totalenergies.com/ ) or

 

Minimum Requirements

Hospitality Certificate or Hospitality Management Diploma qualification
At least 10 years plus experience within the hospitality industry in 3- & 4-star property.
Must have at least 5 years of general management experience
Must be standards orientated
Good knowledge of Food and Beverage, Rooms departments with lodge and / or resort experience.
High level of customer service, leadership skills, high level of numeracy skills, disciplined, organized, attention to detail, deadline driven, and cost control skills essential.
Excellent Communication Skills 
High degree of self-motivation and ambition

Duties and Responsibilities

Build a reputation for our F&B offering which attracts Weddings, Conferences and Non-Resident Diners.
Work with our team to deliver personal and business growth.
Manage all expenses to ensure we achieve our budgeted profits.
Be capable of making a difference and take this property and your own career to the next level.
Develop and implement an intuitive and efficient strategy to promote the hotel’s services.
Supervise work at all levels adn set clear objectives to the team.

go to method of application »

Apply via company website ( ) or