Job Region: Gauteng

What will you do?

The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements.
Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set.
Maintain and service these clients as part of a long- term relationship which builds loyalty to the brand and generates ongoing advice and sales.
Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand.

What will make you successful in this role?

Assist in growing the Sanlam Adviser Business

Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.

Undertake relevant behaviours to attain targets relating to:

Revenue generation (Single and recurring premiums)
Activity quotas
Promote the Sanlam brand
Treating customers fairly to be applied to all client engagements
Role is aligned to your personal career aspirations

Networking, prospecting and leads generation

Face to face interactions, social or business, to create business opportunities.
Prospecting of new clients through creative opportunities such as business/social networks, associations or ad hoc presentations.
Turning trusted relationships into business relationships.
Strengthening existing relationships by increasing the current service.
Use existing sources to establish opportunities across Sanlam businesses.
Personalised client value propositions.
Marketing on social media.
Undertake selected client focused activities to generate leads and informal prospecting opportunities.
Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
Structuring and implementing focused campaigns with new or existing clients in the defined market.
Requesting active and ongoing leads and referrals from others.
Monitoring and respond to client activities such as maturities, cancelations or surrenders within the defined market.

Client consultations and sales

Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/ electronic information required for compliance).
Undertake comprehensive fact finding with each client to lift needs and priorities. Document these findings.
Conduct a financial needs analysis, using the relevant e-tools / instruments or systems, to ascertain the clients full financial situation; or utilise the services of a Para-Planner for this. (Draw policy history).
Provide sound personal financial planning advice.
Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.
Present financial solutions to the client in a professional and competent manner aligned to Treating Customers Fairly.
Use relevant processes and system tools to capture analysis information and update records accordingly.
Review client portfolio annually by undertaking the above steps.

Client Service

Ensure all client interactions are ethical, courteous and professional.
Follow-up or refer all existing business queries to be resolved timeously through support.
Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
Undertake continuous learning in terms of knowledge, skills and market/industry issues so as to service clients within the defined market.
Initiate long term client relationships and maintain a relational focus.

Monitor, update and reporting (weekly/monthly)

Document and present the following activities:

Number and profile of contacts, appointments, consultations.
Issued business and revenue against targets.
Update client details on records.
Appropriate workflow and activity monitor system entries.

Qualification and Experience

Grade 12
Financial Advisory and Intermediary Services Act (FAIS) “Fit and Proper” requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.

Knowledge and Skills

Financial advice and support
Production target achievement and budgeting
Compliance and risk management
Client relationship management
Financial planning and recommendations

Personal Attributes

Communicates effectively – Contributing independently
Tech savvy – Contributing independently
Action orientated – Contributing independently
Interpersonal savvy – Contributing independently
Persuades – Contributing independently

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Apply via company website ( ) or

 

Job Description
RESPONSIBILITIES

To take full control of the SGS document control system to be in line with the SGS high level system requirements and ISO17025:2017.
Register, format, distribute and control system document process
To ensure accurate and comprehensive minutes are taken at monthly quality meetings, management review meetings etc.
To monitor the training programs drawn up and ensure that scheduled training dates are being adhered to.

SPECIFIC AUTHORITIES

Monitor and report all non-compliance of Quality reporting deadlines and schedules
Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action
Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified
Qualifications
Dip in Agriculture and Food Technology / Food Science

Additional Information

Be a South African citizen (be able to produce a valid South African ID document)
Be between the ages of 18-33
Must be currently unemployed
Must have no criminal record
Must be willing to relocate to Johannesburg.
Exceptional Computer Literacy (use of MS Office suite – Outlook, Word, Excel, PowerPoint)
An affinity for data analysis
Strong research skills
High attention to detail, accuracy, and efficiency in completing tasks.
Exceptional organizational skills
Self-motivated and high level of initiative
 

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Apply via company website ( www.sgs.co.za/ ) or

 

Job Description

The Financial Controller is responsible for maintaining the integrity of the businesses’ financial systems and ensuring that financial reporting, statutory submissions, and audit deliverables are timely, accurate, and compliant.  The role will lead the control, accounting, and payables functions to ensure robust governance and efficient financial operations across the business.
Reporting to the Finance Director and managing a team of about 9 in the wider finance team.

Key Responsibilities:
Financial Reporting and Control

Oversee the month-end close process, ensuring timely, complete, and accurate management accounts.
Maintain the integrity of the General Ledger and ensure alignment with sub-ledgers.
Lead preparation of balance sheet reconciliations and monthly review packs for management.
Prepare annual financial statements and coordinate external audits to deliver clean outcomes.
Enforce internal controls across journal entries, user access, approvals, and system integrity.
Ensure accounting policies and procedures are properly documented, communicated, and adhered to.

Tax, Compliance and Statutory Reporting

Oversee compliance with VAT, PAYE, and corporate income tax requirements.
Maintain readiness for audit and support all compliance and statutory reporting cycles.

Operational Finance Oversight

Supervise Accounts Payable, Bank & Cash, and Expense Control teams to ensure process efficiency and adherence to policy.
Govern the ERP finance environment, ensuring accurate configuration, posting controls, and audit trails.
Maintain 13-week cash inflow forecasting, track Days Sales Outstanding (DSO) performance and coordinate rebate cash-out timing with Finance and FP&A teams to optimise cash flow.

Business Partnering and Process Improvement

Partner with the CFO and FP&A to support budgeting, forecasting, and reporting (input-level involvement).
Drive initiatives to strengthen financial discipline, automation, and reporting accuracy.
Support ongoing finance transformation, systems upgrades, and process documentation projects.

Requirements
Experience:

4-6 years of experience in accounting, bookkeeping, or financial administration.
Experience managing cap tables and equity compensation.
Experience in Web3, blockchain, crypto, or tech startups is a plus

Skills and Knowledge:

Proficiency in financial software (QuickBooks, Xero, Carta, or similar accounting and cap table management tools).
Strong Excel/Google Sheets skills for data analysis and reporting.
Strong analytical and problem-solving skills.
Excellent attention to detail and ability to manage multiple financial processes simultaneously.
Strong written and verbal communication skills to interact with vendors, contractors, and legal teams

Beneficial to Have:

Crypto/Web3 experience—familiarity with blockchain-based financial transactions, digital assets, or DAOs.
Experience in crypto accounting, DeFi, or NFT-related financial reporting

Competencies:

Sound business judgment, highly detail-oriented, organized, and able to quickly prioritize while managing multiple projects and responsibilities
Excellent interpersonal and relationship management skills
Adaptable and possess a love of learning
Ability to learn on the fly and quickly adapt to a changing (growing) environment

Benefits
Key Outcomes / Success Measures:

Accurate and compliant management accounts and financial statements.
Clean annual audits and on-time statutory submissions.
Efficient and controlled payables and cash management processes.
Strengthened control environment and ERP governance.

Qualifications & Experience:

CA(SA) or equivalent professional qualification.
5–8 years’ post-articles experience in financial control, audit, or corporate accounting.
Proven experience managing financial close, tax compliance, and audit processes.
Strong working knowledge of IFRS and South African regulatory frameworks.
ERP experience essential; Syspro or equivalent preferred.
FMCG, retail, or distribution sector experience is advantageous.

Technical Skills, Competencies and Characteristics:

Detail-oriented, disciplined, and control-focused.
Strong technical accounting and analytical skills.
High level of integrity and professional accountability.
Effective communicator and team leader.
Proactive problem solver with continuous improvement mindset.

Apply via company website ( http://www.outsourcedcfo.co.za ) or

outsourcedcfo.zohorecruit.com

 

Key Purpose of the Role

To lead and manage operations teams within the Short-Term Insurance Servicing Call Centre, including all related administrative and support functions. The role is responsible for implementing strategy, achieving performance targets, and ensuring high-quality service delivery to customers and stakeholders.

Key Responsibilities

Oversee and manage service levels and standard operating procedures across the call centre and associated functions.
Perform full line management duties within the scope of the role.
Analyse operational trends and identify improvement opportunities.
Manage relationships with internal and external stakeholders.
Drive staffing efficiency and optimise operational performance.
Review and align processes and SOPs regularly.
Manage operating costs in line with budgetary constraints.
Implement and monitor strategic objectives and performance targets.
Mentor, coach, and develop direct reports.
Handle escalated queries from various stakeholders.
Provide regular reporting to business stakeholders.
Foster a culture aligned with Discovery’s values.
Conduct monthly one-on-one meetings and performance reviews.

Candidate Requirements

Education

Matric (Essential)
FAIS full qualification – Short Term Insurance (Essential)
RE5 certification (Essential)
CPD certificate (Essential and/or advantageous)
Relevant tertiary qualification (Advantageous)
Degree (Advantageous)

Experience

Minimum 3 years’ experience in a call centre (inbound or outbound) within client servicing teams in the short-term insurance industry (Essential)
Minimum 4 years’ experience in a leadership role within a call centre environment (Essential)

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Apply via company website ( ) or

 

Job Description

A Call Centre Agent will be responsible for providing excellent customer service and support to callers/guests. This includes answering questions, addressing concerns, and resolving issues or complaints in a professional and efficient manner.
The incumbent will execute customer support via calls, business WhatsApp and emails. Resolve first line queries and escalate where necessary.

Call Centre Agent Job Duties:

Complaint resolution rate in line with company policy and guidelines
Call quality, ensuring that the guest is provided with the best services in each interaction.
All unresolved complaints should be escalated, followed up and feedback provided to the guest in line with the escalation process.
Provide accurate and up-to-date information about movies and showtimes.      
Promoting and managing our customer loyalty program·      
Ensure information accuracy in all feedback provided to guests on various products.       
Fully understanding the refund policy from start to finish·      
Adherence to schedule (Weekly and monthly roster) ·       
Compliance with quality standards and procedures·      
Abandoned call rate should be in line with department SLA.     
Average call handling time should be in line with business rules.      
All daily checklists should be submitted before the start of the shift.
Knowledge of the movie theatre’s operations, policies, and procedures.
Knowledge of the movies showing, showtimes, and available promotions and discounts.
Familiarity with ticketing systems, loyalty programs, and payment processing.
Understanding of guest service principles and practices.
Knowledge of basic computer skills and phone systems.   

Qualifications:

Matric (non-negotiable)
Certification in communication
High school diploma or equivalent

Experience and Knowledge of:

Previous call centre experience
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment

Skills:

Excellent communication skills, both verbal and written.
Active listening skills and the ability to understand customer needs and concerns.
Strong customer service skills and the ability to provide solutions to customer issues.
Sales and marketing skills to promote movies, concessions, and loyalty programs.
Strong organizational and time management skills to handle multiple calls and tasks simultaneously.
Ability to work under pressure in a fast-paced environment.
Attention to details and accuracy in handling customer requests and transactions.
Adaptability and flexibility to handle changes in movie schedules or customer requirements.
Patience and empathy when dealing with customers and their concerns.
Ability to work as part of a team and collaborate with colleagues to achieve common goals.

Key Attributes

Strong communication skills (both oral and written) – clear voice.
Strong customer service orientation
Strong relationship building skills.
High energy levels
Going the extra mile
Passionate about movies
Time management
Multi-tasking
Professionalism
Customer service attitude/skill
Ability to work without a personal cell phone.

Apply via company website ( N / A ) or

sterkinekor.simplify.hr

 

Introduction

We are looking for a dynamic and result driven Salesperson to join our team.  The ideal candidate will be responsible for selling products to customers and ensuring customer satisfaction. The Salesperson will be required to develop and maintain relationships with customers, identify their needs and recommend products that best suit those needs.  This individual will work towards achieving sales targets and contribute to the overall growth of the organization.

Description

To generate income and maximise profit from the sales and services by providing excellent customer service.

Key Duties

Perform sales activities in order to generate sales
Achieve sales budget/targets and income
Attract and retain customers through merchandising
Action cash and credit processes/administration in line with policy
Deal with customers in a customer centric manner

Minimum requirements

Grade 12
7 – 12 Months sales experience preferably in Retail

Competencies

Team work
Self-Motivation/Drive
Customer Service orientated
Interpersonal skills
Communication
Initiative
Attention to detail
Sales and prospecting processes
Business Policies & Procedures
Basic Retail Knowledge
Extensive product knowledge within all categories
Taking Action
Courage & Confidence
Emotional Maturity
Personal Resilience
Drive & Energy

Apply via company website ( http://clearwater.co.za ) or

clearwatermall.simplify.hr

 

Description    

Hello Group is a leading company in the finance and telecommunications sectors, committed to delivering innovative solutions and exceptional services for migrant workers. We are seeking a dedicated and detail-oriented Financial Administrator to join our team. This is an entry-level role, ideal for someone looking to start or advance their career in finance and administration.
As a Financial Administrator, you will support the finance department with various administrative and financial tasks. Your role will involve managing basic financial records, assisting with reports, ensuring the accuracy of data, and assisting in compliance with bank accounts. In addition, you will provide personal assistance to support the CFO,  including diary management and communication with stakeholders.
This position requires strong attention to detail, problem-solving abilities, and the ability to work both independently and collaboratively within a team.

Duties and Responsibilities    

Financial and Administrative Support:
Assist in maintaining accurate financial records and documentation.
Perform basic filing and document management tasks.
Support the finance team with day-to-day administrative tasks.
Data Entry and Reporting:
Input financial data into spreadsheets.
Assist in preparing financial reports.
Ensure accuracy, completeness and timely updating of Financial data.
Bank Account Compliance and Record Keeping:
Ensure compliance with company banking and corporate bank cards
Maintain accurate records for bank accounts, including account openings and amendments.
Support audit processes with required documentation.

Compliance and Governance:

Support governance activities, including CIPC, SARS, and related compliance tasks
Maintain filing systems for contracts, approvals, and compliance records
Personal Assistance Duties:
Manage the CFO’s diary and meeting schedules.
Prepare meeting packs, presentations, and correspondence.
Act as a point of contact for the CFO with internal and external stakeholders.
Handle sensitive and confidential information with discretion.
Collaboration and Communication:
Work closely with team members to ensure smooth operations.
Communicate effectively with internal departments to resolve any discrepancies.
Provide professional communication and support across all levels of the business.

Minimum Requirements    

Required Qualifications

Education:

Non-negotiable: Matric (High School Certificate).
Preferred: Certification or Diploma in Office / Financial Administration.
Advantageous: BCom in Finance, Accounting, or related field.
Additional Advantage: BCom Law background beneficial for compliance and governance responsibilities.

Experience:

Non-negotiable: 2-5 years of experience in an administrative or finance position.
Proficiency in basic computer skills and software, including Microsoft Office (Excel, PowerPoint, Word).
Preferred: Experience working with SARS, CIPC, or other regulatory bodies.
Experience with document management, filing systems, and banking processes advantageous.

Key Skills

Strong attention to detail and accuracy.
Proactive, solution-oriented approach with strong problem-solving abilities.
Excellent organizational and time management skills.
Ability to work effectively both independently and within a team.
Strong interpersonal and written/verbal communication skills.

go to method of application »

Apply via company website ( http://hellogroup.co.za/ ) or

 

This role is primarily responsible for the design, build, test and implementation of Web solutions that enable the business community to achieve their goals and objectives. This position works directly with business users, in conjunction with the Technical Analysts, to translate functional business requirements into technical specifications.

Reporting Structure:

Reports to: Senior Productivity & Web Solutions Analyst and Productivity Solutions Manager
Direct Reports: None 
What You’ll Do

Design, build, test, and implement web solutions that bring our brands to life
Configure and manage Shopify store environments
Develop custom themes and solutions using Liquid, JavaScript (NodeJS), GraphQL, Shopify CLI, GitHub, React, Ajax, and JSON
Monitor website performance, troubleshoot issues, and drive continuous improvement
Collaborate with business teams to translate functional requirements into technical specifications
Work with third-party vendors where required to ensure smooth website operation and delivery 

What It Takes to Succeed:

Experience that set you up for success: 

At least 2 years’ working experience in a similar role
At least 1 year of Shopify back-end development experience
Proven experience configuring and managing Shopify store environments
Strong understanding of web technologies and coding standards
Familiarity with WordPress or Magento Commerce would be an advantage 

Advantageous Experience in:

Developing solutions
Full trust using Shopify ecosystem
Liquid, GraphQL, JavaScript (NodeJS), Shopify CLI, Github, JSON, React, Ajax
Configuration, maintenance and authoring. 

Qualifications & Certifications that will contribute to your success:

Diploma or Degree in Informatics, Computer Science, or Information Technology
Professional certifications in relevant areas would be beneficial

Apply via company website ( ) or

avi.simplify.hr

 

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job description

Job Objectives:

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks’ clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers “feel good and pay less”.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures 
Knowledge of customer service excellence

Skills:

Planning and organising skills
Problem-solving skills
Strong customer orientation
Good communication skills
Computer literacy
Numeracy skills

Competencies:

Essential:

Relating and networking
Following instructions and procedures
Delivering Results and Meeting Customer Expectations

Desirable:

Working with people
Persuading and Influencing
Planning and Organising
Coping with Pressures and Setbacks

Minimum requirements

Experience:

Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

Essential: Grade 12
Desirable: Maths 50% and English 50% at Grade 12 level

go to method of application »

Apply via company website ( N / A ) or