Job Region: Gauteng

Introduction

TRACKER requires the services of a Credit Controller in the Finance Department at our Johannesburg Head Office. Tracker requires a self-starter who can work under pressure. We require a diligent and hard-working individual, who can be a part of a highly motivated team.

Job description
Key roles and responsibilities:

Managing own set of set of accounts
Collections calls
Compiling of detailed monthly reconciliation/s.
Query investigations and resolutions – written and telephonic
Credit note and re invoicing preparation as part of query resolution.
Discount calculations
Pre-legal collections
Preparation of reports and stat’s
Adhoc projects

Minimum requirements
Qualifications, experience and competencies

Minimum of Matric.
Computer literacy: MS-Office Suite (experience with Advance Excel essential).
Minimum of 3 years credit control experience or a completed B.Com degree (Finance specialisation).
Exposure to high volume Consumer / Business accounts.
Excellent communication, interpersonal and organisational skills.
A self-starter.
Initiative and deadline driven with excellent planning and organisational skills.
Ability to work under pressure.
Knowledge of contracts and disputes.
Knowledge of credit vetting will be an added advantage.
Successfully adapts to changing demands and conditions.
High attention to detail, enthusiastic, committed and reliable

Apply via company website ( http://careers.tracker.co.za ) or

careers.tracker.co.za

 

As a Regulatory Manager in Johannesburg, you will provide regulatory consultancy to us to ensure compliance with regulatory and safety requirements, according to relevant laws and corporate guidelines.
You will report to the Head of SAMEA Regulatory.

You will:

Monitor regulatory and legislative developments and identify early issues that influence the business and advise the business on eventual risks
Interpret and ensure compliance with laws and regulations resulting in reduced liability
Develop systems infrastructure to support main regulatory compliance and safety projects through coordination with global PSRA and
Model Office initiatives
Work with commercial teams delivering regulatory consulting based on business processes and internal regulatory procedures and industry and regulatory requirements in an expeditious timeframe
Use functionalities of internal SAP based regulatory systems and databases to support key compliance and safety programs
Ensure integrity of regulatory database and protection of regional intellectual property
Represent Givaudan at trade associations and with Authorities providing our position
Develop and implement internal policies
Establish relationships with assigned customer contacts including participation/leading to customer visits/meetings
Train junior team members/new hires/partners

You have:

University Degree (minimum Bachelor) in scientific discipline i.e. chemistry, food, biological or physical sciences
Preferred: Advanced Degree i.e. Master’s or Doctorate’s degrees
5+ years of experience
Experience with important product category activities, regulatory trends and general market dynamics
Full knowledge of regulatory systems and databases
Knowledge of formulae creation procedures
Knowledge of industry and customer regulatory requirements, trends and pending regulatory legislation
Knowledgeable of global regulatory issues
People Management capabilities
Advocacy experience as member of sector associations or working groups
Project Management skills

Benefits you will Love:

Excellent opportunities for progressive learning and development
A creative team environment that will inspire you
Medical aid
Pension contribution
Attractive compensation package

Apply via company website ( http://www.givaudan.com ) or

jobs.givaudan.com

 

THE JOB AT A GLANCE

As a Customer Account Executive, you will be responsible for growing the number of lives within the Group Partnership Development division through effective customer engagement and the positioning of a value proposition to the targeted employers to move to RMA.
You will be required to manage and resolve client queries and visit clients to assist with the submission of the Return on Earnings. You will also be responsible for improving customer experience by addressing customer pain points and contributing to high levels of customer satisfaction and loyalty.

WHAT WILL YOU DO?

Growing the Group Partnership Development Business Lives, Handling and Resolving Service-Related Queries:

Provide a value proposition to the employers to enable the transfer and move to RMA.
Understand the RMA products and promote RMA products and generate leads for Group Partnership Development.
Provide first line product, process and technical support to customers.
Identify up-selling and cross-selling opportunities through ongoing engagements with customers by explaining product benefits to potential customers
Follow up on leads and referrals as received from customer engagement
Ensure adherence to TCF principles and report any transgressions
Participate in ad hoc assignments as per role requirements

​​​​​​​Liaising and Maintaining Good Relationships with all the Employers:

Follow up on customer by engaging with the relevant stakeholders to identify whether all issues have been resolved.
Set up continuous sessions with the client to build relationship but more importantly to ensure that RMA is providing the right service

​​​​​​​Address Customer Service and Satisfaction Issues Promptly:

Conduct customer satisfaction surveys, identify and close any gaps identified
Address customer service and satisfaction issues promptly.
Conduct a root cause analysis of customer pain points/service failures by analysing trends and identifying areas of improvement.
Ensure customers always receive professional communication regardless of the channel used
Identify areas of improvement on the system to ensure timeous communication with customers
Conduct customer satisfaction surveys, capture information received from surveys and share relevant feedback with sales for action
Assist in projects aimed at transforming customer experience
Ensure customer contact details are updated on the system

​​​​​​​Identify Training Requirements and Organise with the Stakeholder Training Officers:

Providing first line product, process and technical support to customers:
Provide a service to clients, including support on the Return of Earnings, manage and report on the RMA processes including Renewal process, claims process, to ensure customer service and satisfaction, productivity and cost control in comparison with set targets.
Act as an intermediary by coordinating various RMA service teams, including training, claims and any other related services for the benefit of the employers/members.
Manage the office honestly, follow high ethical standards, and comply with all company policies and procedures.
Ensure timely submission of various periodical reports, highlights of the previous month’s reports.
Communicate effectively with other departments and management, by sharing information on effective practices, competitive intelligence, business opportunities and needs

Requirements

WHAT WILL YOU BRING TO THE TABLE?

NQF Level 6: Diploma in Insurance or a related field
Long-Term Insurance or Medical Insurance experience
3-5 years’ experience in insurance sales, service, claims environment.  insurance environment would be preferable
Experience in selling and growing business, sales and generation of leads
Experience in managing customer relationships
Experience in handling customer complaints
Experience administering customer and service satisfaction surveys
Sound knowledge of COID and Life Insurance Products
Knowledge of insurance value chain
Knowledge of industry regulations, e.g. POPI, COIDA, TCF, etc.
Good understanding of the customer experience value chain
Computer Literate: Particularly experience using excel spreadsheets
Good presentation skills and ability to interact with middle and senior management
Data interpretation and report writing
Must be able to travel for business related matters.
Customer service attitude
Strong selling abilities
Multilingual

go to method of application »

Apply via company website ( ) or

 

Purpose of the Position:

The Programme Manager: ISD will be responsibleto identify, manage and implement skills development interventions that will enable and stimulate a culture of innovation and contribute to building a vibrant ecosystem within the NSI.

Minimum Requirements    
Qualifications 

Degree in Human Resources/relevant Talent Management qualification

 Experience

Three (3) years’ talent management experience in the Technology Innovation field

Duties and Responsibilities    
Internal Processes

Compliance with all TIA systems (performance management, HR, finance, Stakeholder information, fund management, reporting etc.)
Adherence to all relevant policies and frameworks
Review ISD business plans and budgets by detecting over and underspend and implement corrective risk management measures
Ensure standard operating procedure is followed;
Identify skills gaps
Screen applications,
obtain EXCO approval,
communicate outcome,
contract into agreements with successful applicants/host institutions
Monitor progress against milestones, and
review quarterly progress and disbursements
Actively engage with Stakeholders to ensure proper exiting takes place
Assess, analyse and integrate information prior to capturing into the relevant system
Ensure unit information is recorded and captured accurately on the FMS
Streamline processes and procedure to maximize efficiency
Stay abreast of related trends in the market
Support the Head of ISD in developing and implementing all relevant policies and frameworks

Stakeholder Relationship

Create customer awareness of the units offerings and services
Engage effectively with stakeholders and clients
Effective reporting to internal and external stakeholders (DSTI and others)
Maintain an up to date stakeholder databases and log of key stakeholder initiatives
Ensure credible success stories are published in collaboration with SSRC
Participate in events, meetings, workshops and conferences by giving input, avail skill, competency and expertise. Participation should result positive input, impact and giving direction in the NSI

Financial Perspective

Assist and provide input to the development of the ISD programme budget and forecast (operational and investment)
Ensure investment budget is spent according to operational plans.
Identify and assist unit to raise funding from new and established funding sources

Learning and Growth

KPA’s are understood and achieved as agreed upon in the Performance agreement
Review performance against agreed performance standards
Live the values and culture of TIA
Identify and implement development opportunities to ensure continuous improvement of work effectiveness and efficiency
Departmental Information systems and tools are optimally utilized to execute core tasks

Apply via company website ( N / A ) or

tia.erecruit.co

 

Introduction:

Our client located in Hatfield, Pretoria is seeking a detail-oriented and client-focused Placement Facilitator / Booking Clerk to join their Bookings Department.
The successful candidate will play a pivotal role in coordinating and placing nursing professionals within healthcare institutions, ensuring a seamless process that benefits both clients and candidates.
This position requires excellent organisational skills, effective communication, and the ability to manage high-volume telephonic and WhatsApp communications in a fast-paced environment.

Job Purpose:

To facilitate the effective placement of nursing professionals into suitable positions by managing booking logistics, maintaining strong client and candidate relationships, and ensuring efficient communication between all stakeholders.

REQUIREMENTS
Minimum education (essential):

Diploma in Office Management or Communication 

Minimum education (desirable):

Diploma or Certificate in Nursing
Qualification in a Medical or Physiology field

Minimum applicable experience (years):

At least 3 years in a medical receptionist, office administration, or related role 

Required nature of experience:

Medical Reception and Administration
Client Engagement and Liaison
Call Centre / High-volume telephonic environment

Skills and Knowledge (essential):

Proficiency in Microsoft Office Suite
Intermediate Excel skills

Skills and Knowledge (desirable):

Knowledge of call centre procedures
Conflict handling and resolution

Other:

Proficiency in English and Afrikaans (verbal and written)
Own reliable transport and valid driver’s licence
Flexibility to work extended hours, including weekends on a rotational basis

KEY PERFORMANCE AREAS
Booking Management

Manage and acknowledge employee applications, ensuring compliance with medical institutions’ requirements
Capture and maintain accurate employee details on WhatsApp groups
Notify Senior Bookings Facilitator of new hires and arrange orientation
Manage WhatsApp communications and allocate placement requests
Collate and confirm all placements with Unit Managers
Handle placement queries via the landline and redirect as necessary
Assist with provision of SANC documentation, certifications, or other compliance documents
Manage and update leave rosters

Client Liaison

Monitor client satisfaction through telephonic follow-ups
Resolve placement-related queries effectively
Facilitate clear communication between hospitals, placement teams, payroll, and management
Support long-term client and candidate relationships through professional, responsive service

Apply via company website ( N / A ) or

webapp.placementpartner.com

 

You will be responsible for managing large manufacturing sites to deliver customer service levels, quality, manufacturing standards and manufacturing results as per the defined SC KPIs and additional metrics defined in the SLA applicable to the manufacturing plant. You will also act as a counterpart for the business unit / category lead in the S&OP process to ensure execution of supply chain. You are responsible for production execution, asset maintenance, technology and projects for the category as well as quality assurance/control, human resources, and information systems. You will drive continuous improvement and MECP within your cluster to ensure leverage of the manufacturing scale while reducing conversion costs.

WHAT YOU’LL BRING TO THE TABLE:

Provide general management, within the matrix organisation, over the Manufacturing Plant including quality assurance/control, safety, human resources, finance, manufacturing execution, engineering, materials management and information systems.
Lead the MECP change programmes, principles, objectives and target setting.  Support the implementation and integration of MECP Pillars.  Sign-off on the linking of MECP loss and cost concepts entrenching a true cost-conscious management culture.
Accountable for manufacturing plants programs for plant process optimization to include continuous improvements in quality, safety, conformance to schedule, manufacturing costs, productivity, and efficiency.  Establish and drive the strategies and standards required to deliver against business plans translating internal and external analysis into strategy and action
Drive strategic capability development initiatives at the manufacturing sites; lead and influence the broader development planning process.
Develop and demonstrate working knowledge and understanding of manufacturing process and technologies. Identify and align projects that drive value creation to manufacturing strategies.  Execute the factory CAPEX plan. 
Ensure coordination of effective strategies, planning, communication and cooperation among all plant functions, suppliers, vendors, contractors and other plants or locations
Managing factory relationships and benchmarking production performance to defined standards. Building internal and external networks. Adopt a customer service mind-set in all your relationships. 
Responsible for managing and adhering to regulatory and legal legislation. Execute and manage QSSS programs, manage E&S & Risk audits, drive compliance to corporate E&S guidelines. 
Monitor and report program along with EHS costs, implementation of emergency response program and implementation of other EHS programs.
Ensure compliance to all Tiger Brands processes and procedures.

WHAT YOU WILL BE MEASURED ON

Cost of poor quality
Conversion Cost variance (Std. vs. Actual)
ATP / CTP /Production Bias
Overall Equipment Effectiveness
Sustainability Index
Asset utilization
Capital Budget Adherence
Safety Index

ESSENTIAL SKILLS & QUALIFICATIONS:

Core knowledge –Manufacturing Strategy, S&OP knowledge, Maintenance & Engineering knowledge, CAPEX & Process, Legal and Regulatory Compliance, Quality, Safety & Sustainability, Operational procurement

Key foundational competencies 

Academic – B.Eng/B.Log/B.Chem/Dip, Analytical skill, financial acumen, Risk management, Problem solving, Decision making, Accountability and responsibility
Leadership – Leading with Vision, Leading with Integrity and respect, Taking the Tiger perspective, driving long-term results, Developing Myself & Others, 
Personal Effectiveness – Effective communication, Interpersonal skills, People awareness, Integrity

Experience

10+ years exp. in operations & manufacturing management, Operations manager experience, quality and H&S, sustainability at basic appreciation, 
Industry 
Extensive experience in food supply chain, 5+ years production experience in a FMCG environment
 

go to method of application »

Apply via company website ( http://www.tigerbrands.com/ ) or

 

You will lead the multi-functional / dimensional Engineering and Project management Team within Enstra Plant,  while ensuring at all times assets are managed, maintained and operated at world class standards in the areas of safety, quality and cost. You will be an active and integral member of the Facility management Team (FMT), providing input on strategic and tactical plans for the Plant.

In this role, you will:

Ensure assets are maintained in a “Safe to operate” condition at all times while promoting all aspects of safe working practices to meet all safety and housekeeping objectives of the plant
Ensure that all relevant statutory and legal requirements are adhered to.
Develop and execute a world class maintenance strategy for the mechanical, electrical, instrumentation, and Civil, within the plant maintenance teams.
Develop and implement best practice management, encompassing lean methodology in the areas of, Capex, preventive maintenance and project management excellence in the area of systems and processes.
Lead, plan and execute Mill efficiency and plant capacity and improvement modification projects.
Create an environment of continuous improvement through empowerment, education and training.
Develop a sense of belonging by creating a workplace that encourages high involvement and maximises the capabilities of team and individuals.
Focus on identifying potential leaders through KC Culture demonstration
KPIS:
Safety: Drive a world class safety culture within the engineering functions, while driving a ZERO reportable injury frequency rate within the facility. Drive compliance to OSHAct and KC safety standards
Quality: ensuring quality targets are met as per objectives of the facility, by ensuring assets are maintained to the correct standard.
Corporate ethics: Continually comply with all KCC, Regulatory & Control requirements, while always driving accountability and compliance within the Engineering team.
Cost: Drive cost transformation programs within the engineering disciplines, while always driving teams to achieve facility objective of Total cost of manufacturing and conversion cost

Apply via company website ( ) or

kimberlyclark.wd1.myworkdayjobs.com

 

The role forms part of the Advanced Wound Care Division and is responsible for working closely with the major Academic State Hospitals in Johannesburg and Pretoria to ensure the successful launch, promotion, sale and clinical support of his/her specific product range to Surgeons, Rehabilitation Clinics, Wound Care Clinics, Wound Care Practitioners, Nursing Staff, Podiatrists and Procurement.

What will you need to be successful?

To maintain a monthly training schedule in all areas in the different hospitals.
To develop and maintain a regular calling pattern and to report accordingly.
To ensure that all customers are fully cognizant of the product range.
To assist Surgeons, and stakeholders linked to the Hospitals with clinical expertise where required considering disease pathways and product bundles for cost-effective management of budgets.
To attend regular ward rounds to give technical and clinical advice.
To monitor competitive activity.
To ensure pull through of purchased products to the end user.
Working with the registered Third Party Sellers in the territory and offer the required support and training as per their agreement.

Successful candidates would need the following:

Registered Nurse Qualification/ A Degree in Health Sciences
Previous nursing experience would be advantageous.
Valid Driver’s License and own vehicle
Knowledge of the medical wound care industry
Strong Administrative Skills

Apply via company website ( N / A ) or

smithnephew.wd5.myworkdayjobs.com

 

Description

Project Management & Coordination

The Researcher is responsible for conducting research projects across the Institute; these include the following aspects of the projects:

Research planning and initiation. 
Equipment and Research Materials.  
Project Human Resources.  
Project Finances.  
Risk Management and Mitigation.  
Monitoring, Evaluation, reporting and project close out.

Research, Development, and Innovation

The Researcher is responsible for conducting research, development and supporting innovation These include supporting the following research aspects:

Invention.  
Translation.  
Commercialization.  
Adoption and Use. 

Research Collaboration
The Researcher is responsible for supporting strategic research collaboration and collaboration opportunities these include:

Strategic Research partnerships / networks / collaborators.  
Intra-Inter Institutional Collaboration & Partnerships. 

Human Capacity Building

The Researcher is responsible for supporting Human Capacity Development that includes support of 

Project staff and students.  
Self

Requirements

PhD in Biotechnology, Agronomy, Plant Production, or a closely related field, with demonstrated knowledge of -omics technologies.
Minimum 3 years’ post-MSc research experience.
3–5 peer-reviewed scientific publications relevant to phytochemical analysis.
Proven expertise in chemical analysis of plant samples, including qualitative and quantitative identification of compounds using LC-MS, GC-MS, and related techniques.
Demonstrated ability to write successful research proposals and generate external research funding.
Experience as a speaker at national or international conferences.
Proven ability to initiate, plan, and execute research projects, including personnel and financial management.
Track record of mentoring and/or supervising postgraduate students.
Established national and/or international research collaborations or networks.
Experience working with biologicals is essential.
Experience in cultivation R&D will be an added advantage.
Registration with a scientific and professional body will be an added advantage.
Valid driver’s license.

CLOSING DATE OF THE APPLICATIONS: 08 OCTOBER 2025

go to method of application »

Apply via company website ( http://www.arc.agric.za ) or

 

What will you do?

To build, maintain, and solidify relationships with Key Brokers, representing all lines of business within Santam Specialist Solutions (SSS).
This strategic role is focused on leading & driving key business development objectives to achieve the Strategic Goals and delivering on primary KPIs through a holistic and collaborative approach across the organization.

What will make you successful in this role?

This role will be measured against three core pillars:

Engagement: Building and Solidifying Relationships (35%)

Communicate the SSS message to our intermediary market, including team & people updates, product updates, and risk appetite.
Actively listen to our intermediaries to gather feedback on expectations, problems, service, and market intelligence (changes, competitor analysis, rate changes, and opportunities).

Creating Broker profiles with a comprehensive analysis to understand the broker holistically:

Strategic Objectives: Understand the broker’s own business goals, target markets, and growth ambitions.
Financial & Operational Metrics: Analyze their GWP, client portfolio size, areas of specialty, and operational strengths.
Current Relationship Mapping: Assess the volume of business placed with us, the specific clusters/products used, and our overall share of their wallet.
Key Personnel & Structure: Identify decision-makers, influencers, and day-to-day operatives within the broker firm.
Competitor Landscape: Determine which other insurers they use, the competitor’s share, and the perceived strengths/weaknesses of those relationships.
Perception & Feedback: Gauge their view of our service, underwriting appetite, competitiveness, and overall value proposition.

Business Development: Transactional Focus (45%)

New Business: Identify and validate true cross-sell opportunities through a review of the Top renewals per business unit/cluster.
Retention: Work with Business Unit Heads to promote business retention and packaging of SSS offerings within appetite, ensuring clarity on strategic accounts and timeous access to renewal lists.
Lost Business: Analyze lost business data to understand market positioning and inform strategies to re-obtain submissions.
Build, manage, and optimize a pipeline of prospects, tracking progress and forecasting accurately.
Drive business development visits to establish new relationships and maintain the existing broker network.
Implement structured engagements with agendas, action items, and tracking, maintaining records in shared folders/systems.

Business Intelligence and Data: Reporting Focus (20%)

Conduct monthly, quarterly, half-year, and full-year analysis, concluding data and present agreed reports to management.

Deliver Monthly, Quarterly, Half-year & Full Year feedback to Head of Business Development SA, including:

GWP Data (New Business, Lost Business, Retention Ratios).
Competitor Feedback (new entrants, exits, key personnel changes, products/capacity).
Cross-sell opportunities.

Qualifications & Experience

Insurance-related qualification or relevant degree.
FAIS Compliant
Regulatory exam compliance.
5 to 10 years’ experience in Business Development in a Strategic role involving Specialist and/or Niche classes of insurance.
Experienced in maintaining and growing a profitable portfolio of Corporate/Commercial Insurance.
Insurance-related qualification or relevant degree.

Knowledge & Skills

Core ability to think and act on a strategic level.
Technical ability across various specialist insurance product lines.
Excellent interpersonal skills to develop and maintain understanding and working relationships with key selected brokers at all levels.
Ability to identify new business and target cross-sell opportunities with a focused strategy.
Proficiency in leveraging data and analytics tools to update dashboards and derive insights.
Strong analytical skills for pipeline management, data analysis, and reporting.
Ability to co-ordinate monthly and quarterly internal/cross-cluster meetings to ensure strategic alignment.
Maintain a working knowledge of targeted industry groups and underwriting appetites.

Strategy and Collaboration:

Assist in formulating, implementing, and coordinating a business development strategy as agreed with Clusters.
Proactively lead all engagements specific to business development.
Co-ordinate collaboration between respective Clusters to lead the pipeline management process.
Work hand-in-hand with the Business Head to refine strategy, prioritize targets, and ensure alignment with company goals.
Assist in preparing a budget for the relevant business/cluster area that aligns with the overall SSS strategy for growth and financial sustainability.
Adhere to the approved budget through the generation of income and control of expenses, complying with internal expense policies.

go to method of application »

Apply via company website ( http://www.santam.co.za ) or