Key functions:
Assist with the development of HR policies, procedures and HR frameworks.
Ensure that policies, procedures and frameworks related to General HR Administration.
Ensure that leave management is communicated to QCTO personnel and ensure compliance with relevant policies and frameworks.
Manage, monitor and control annual and ad-hoc remuneration review process, including incentive payments.
Act as liaison between employees and third-party benefits suppliers to resolve benefits related queries and ensure effective utilisation of plans.
Manage, monitor and control QCTO’s benefits offerings and administration.
Manage, monitor and control Human Resources Information System set up and configuration.
Manage, monitor and control employee personnel files or records.
Assist with budgetary planning and reporting for HR.
Provide personnel advice and guidance to management, employees and any collective bargaining structure on labour matters.
Manage, organise and monitor wellness programmes designed to reduce health risks and encourage healthy lifestyle choices.
Manage the resources of the HR Unit.
Manage the implementation of the Performance Management System of the QCTO.
Ensure alignment of the recruitment plan with employment equity targets.
Manage recruitment, selection, and appointment processes.
Organise and control the advertisement process and monitor the expenditure for the Recruitment & Selection function against the allocated budget, on-boarding of new employees, induction of new employees and ensure compliance with probation processes.
Manage, monitor and control organisational design, post establishment, job levels, job titles and profile documentation.
Manage, organise and control the recruitment plan, and ensure alignment of the recruitment plan with employment equity targets; prepare, and submit Annual Employment Equity Reports to the Department of Labour.
Manage all HR statutory reporting (COIDA, STATS SA, etc.)
Manage all HR Committees, play an effective role in the HR committees, and preparing quarterly committee reports
Manage, organise and monitor in collaboration with the Training and Development Committee the needs assessments for training and employee development to enhance employee performance.
Manage and monitor budgetary planning, expenditures related to the Training & Development function and submission of the Workplace Skills Plan and training report for QCTO to ETDPSETA.
Undertake formal research on contemporary employee relations related issues.
Advising and consulting with management during industrial actions (strikes, protest action, monitoring of picketing rules and picketing agreements etc.) in -line with relevant policies and legislative provisions.
Assisting with the legal analysis and risk evaluation of potential disputes and disputes that are declared, to determine the appropriate management strategy.
Determining management strategies and options during conciliation and mediation proceedings, in consultation with the Deputy Director: Legal as well as the HR.
Analysing, in consultation with the Deputy Director: Legal as well as HR, settlement agreements drafted by CCMA/non-statutory mediators in order to assess the practical implications, risks and possible liabilities.
Preparing cases, heads of argument and pleadings and settlement agreements, in consultation with the Deputy Director: Legal and HR.
Assisting with the analysis, evaluation and implementation of arbitration and pre-dismissal arbitration awards to determine possible grounds for rescission or review.
Providing procedural advice for incapacity investigations and advising management on work adaptations and alternative work options.
Advise management on process and substantive aspects of grievance management in terms of the procedure and substantive aspects of disciplinary action for misconduct.
Assist management in the appointment of a Chairperson and Initiator of disciplinary enquiries and assist employers’ representatives with investigations.
Educate management and employees on policies, procedures, collective agreements and relevant legislation continuously.
Managing the Collective Bargaining processes in the QCTO.
Manage, facilitate, and advise on labour relations cases in respect of dispute resolution, grievances and disciplinary cases within the QCTO.
Prepare arguments for CCMA and Labour Court conjunction with Deputy Director Legal and HR.
Facilitate end-to-end disciplinary processes in liaison with line management and represent the employer at external tribunals (CCMA or Labour Court) on assigned cases.
Maintain a database/Register and reports on labour relations cases.
Lead in the continued improvement of the health of the organization by monitoring performance indicators, such as absenteeism levels, grievances levels, disciplinary processes, employee wellbeing matters, development of initiatives and solutions.
Perform any other duties as assigned.
Job Requirements
Requirements:
A recognised three (3) year National Diploma or NQF Level 6 registered with Occupational Qualification Sub-framework (SAQA) in Human Resources Management or related.
A minimum of 5 years’ experience Generalist in Human Resources Management and Employee Relations which 2 years must be in supervisory role.
Active Membership with a recognised HRM Professional Body
Advanced computer literacy (Word, Excel, PowerPoint, etc).
Experience in payroll systems (SAGE 300 and ESS).
Solid background and experience in Employee Relations Management and excellent negotiations skills.
Leadership and strategic thinking to engage constructively with Executive and Senior Management.
In-depth knowledge of HRM regulations, extensive knowledge and experience in labour legislation, formulation and interpretation of HR policies, remuneration and benefits administration, organisational development and HR information management.
Must have skills in problem solving and analysis, communication, stakeholder engagement, data management, and remuneration.
Must have knowledge and exposure of Public Service, QCTO Mandates and Strategies, education system and pedagogy, and relevant Government-wide Legislation
Must have skills in applied managerial and operational thinking, budgeting and financial management, problem solving and analysis, Communication, Stakeholder engagement and management, Policy Development and management, Quality Management.
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