JOB DESCRIPTION
SSA&IO Human Resources Manager will partner with our business leaders and HR leader for Sub-Sahara Africa & Indian Ocean to drive the HR agenda and procedures that enhance both team member and the guest experience.
This role will support the Property HR function for Team Members across SSA&IO Region, and you will be responsible for driving the talent agenda for the region, which includes scaling our teams and resources and aligning processes to meet the growth over the next several years. You will also play a key role in further developing the HR and leadership capabilities across our teams.
What will I be doing?
In this HR role, you will have the opportunity both to lead the day-to-day HR for the South Africa Corporate office, as well as partner with our HR leader for Sub-Sahara Africa & Indian Ocean overseeing and managing the HR function for a group of approx. 16 hotels located in the region. You will work to ensure the implementation of effective HR strategies, practices, optimization, and simplifications, and provide guidance and support to ensure compliance with company policies and local employment laws. Your role will involve talent acquisition, employee relations, performance management and HR initiatives implementation.
Key Responsibilities Sub-Sahara Africa & Indian Ocean:
Talent Acquisition and Management:
Work closely with Regional Senior HR Manager to identify Talent needs and develop effective recruitment and selection strategies for key roles
Support with the onboarding process for General Managers & HR Leaders
Drive and implement retention strategies to attract and retain our talent
Support hotel management teams in succession planning efforts
Employee Relations:
Provide guidance and support to hotel management teams on employee relations matters, including conflict resolution, complaints, and investigations.
Promote a positive and inclusive work environment that fosters employee engagement and satisfaction.
Compliance and Legal Matters:
Stay updated on local labour laws and regulations and ensure communication across all hotels.
Ensure proper record-keeping and documentation and update TMX accordingly.
Reporting and Analysis:
Prepare regular HR reports and analysis for the regional leadership group, highlighting key metrics and trends.
Monitor HR data to identify areas for improvement and make data-driven recommendations.
Support and manage HR Projects
Key Responsibilities South-Africa Corporate office:
Lead the day-to-day HR
Optimize and simplify HR processes
Ensure a great onboarding experience
Manage cross-functional L&D efforts (identify needs, organize and deliver training efforts, lead career day yearly)
Be responsible for positive team member communications across the office
Initiate and implement engagement activities
Take the lead in working with other corporate offices in the region to execute TM activities
Support grievances and performance management processes
Collaborate with the wider HR consulting group to align with global objectives and priorities
Responsible for local legal and contractual requirements related to the corporate office
The position is office based (Johannesburg)
What are we looking for?
We are looking for an individual who puts the customer at the heart of how they operate. Someone who can walk in the shoes of our internal and external customers and develop and deliver a compelling vision for the Team Member Experience in each of our brands and corporate functions.
A demonstrable track record in an HR generalist or specialist discipline.
Have a positive and change-oriented attitude, able to translate strategy into actionable objectives and deliver efficiency and effectiveness improvements
A demonstrable ability to build relationships with key stakeholders and across functions to enable the delivery of HR and business plans
Knowledge and experience of project or process optimization and a continuous improvement mindset
Good commercial instincts are important, as well as the ability to engage with a wide variety of stakeholders to support the overall performance of the business
Understanding of best practice HR and exposure to key initiatives including Team Member Engagement, DE&I, Talent Management, Talent Acquisition and Reward
Have Hotel HR experience and knowledge of South African labor law
Eligibility to work in South Africa is required
go to method of application »
Apply via company website ( N / A ) or
