Job Region: Tanzania

  • Assistant Underwriting Manager at Britam

    Job Description – Assistant Underwriting Manager (2500004Q)
    Job Description
    Assistant Underwriting Manager – (2500004Q)
    Job Purpose and Key responsibilities
    Job Purpose:
    The job holder will be responsible for providing technical leadership, oversight, and strategic support in underwriting operations, ensuring prudent risk selection, compliance with regulatory requirements, and timely service delivery. The role also contributes to managing relationships with global referral partners, optimizing reinsurance structures, and facilitating technical training to build capability across the operations team, enabling sustainable growth and operational excellence.
    General Responsibilities
    Underwriting & Risk Management
    · Analyse and evaluate proposed risks, making sound underwriting decisions on acceptance, modification, or rejection.
    · Determine appropriate rates, terms, and conditions in line with company guidelines and ensure strict adherence to TIRA’s minimum rates.
    · Oversee the communication and follow-up of risk survey recommendations to ensure timely implementation.
    · Supervise underwriters to maintain quality, consistency, and efficiency in underwriting processes.
    · Ensure timely preparation and issuance of underwriting documents to clients and intermediaries.
    · Oversee renewal processes to ensure notices are issued in line with set guidelines and timelines.
    · Manage policy cancellations in accordance with established procedures and compliance standards.
    · Ensure risks are accepted only upon confirmation of premium payment, safeguarding company financial integrity and the treaties in place.
    · Maintain accurate and secure client records (manual and electronic), ensuring compliance with company policies and data protection standards.
    · Deliver on performance metrics as defined in the company’s strategy map and personal scorecard.
    · Provide oversight and conduct regular checks on underwriting work processed by team members. Maintain a full audit trail for accountability, accuracy, and regulatory compliance.
    · Generate accurate and timely reports for management, regulators, and global referral partners. Reports should cover underwriting performance, renewals, risk management, compliance and operational efficiency.
    Global Referral Business Management & Reinsurance
    · Manage and nurture relationships with global referral business partners to drive new businesses and strengthen existing pipelines.
    · Coordinate and facilitate risk placements referred to by global partners, ensuring accurate underwriting and adherence to agreed terms.
    · Support the placement and administration of reinsurance treaties and facultative arrangements to optimize risk transfer.
    · Monitor the quality, timeliness, and profitability of business received through referral partners.
    · Provide technical guidance on complex risks referred from partners, ensuring proper risk assessment and pricing.
    · Collaborate with internal and external stakeholders to ensure smooth onboarding and continuous engagement of global partners
    Technical Training Roles
    · Facilitate and deliver technical training programs for the underwriting and operations team, ensuring alignment with business needs and annual training plans.
    · Support unit managers and heads of department (HODs) in analysing skills gaps and measuring the impact of technical training interventions.
    · Champion change management initiatives within the operations team, ensuring smooth adoption of new processes, systems, and ways of working.
    · Monitor and evaluate training effectiveness, adapting content and methods to maximize operational competence.
    Key Performance Measures
    · As described in your Personal Scorecard
    Working Relationships
    Internal Relationships:
    · Accountable to Underwriting Manager
    · Required to liaise and work closely with Sales, Finance, Claims and other departments as may be necessary
    External Relationships:
    · Brokers
    · Banks & financial institutions
    · Insurance companies
    · TIRA and other regulatory institutions
    Knowledge, experience and qualifications required
    Knowledge, experience and qualifications required
    1. Bachelor’s degree (Insurance option preferred)
    2. Professional qualification in Insurance (Dip CII or equivalent)
    3. 6 years in experience in underwriting in a similar position, two of which should be in a supervisory level.
    4. Knowledge of Insurance Industry and concepts
    5. Knowledge of Tanzania Insurance regulatory requirements
    Primary Location: Tanzania, United Republic of-Dar es Salaam-Dar es Salaam
    Organization: Britam Insurance Tanzania Limited
    Job Type: Permanent
    Shift: Day Job
    Contract Type: Full-time
    Job Posting: 08-11-2025
    Unposting Date: 13-11-2025
    Number of Openings: 1
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  • (Boat Captain) – Nahodha Wa Mashua at Six Rivers

    JOB VACANCY – BOAT CAPTAIN 
    Six Rivers Africa (SRA) is a non-governmental organization (NGO) dedicated to wildlife and environmental conservation, with the mission to protect, restore, and preserve the integrity of protected areas and increase wildlife populations so that future generations can continue to enjoy these natural resources.
    Position: Boat CaptainDuty Station: Ifakara – Morogoro (within Nyerere National Park)Reports to: Camp Manager
    Job Description
    The boat captain will be responsible for safely transporting project officers, beekeepers, equipment, and other work materials during hive monitoring and outreach activities. The captain will ensure the safety of passengers and cargo, perform minor maintenance on the boat and engine, and adhere to all safety and operational regulations.
    Key Responsibilities

    Report on time and be ready for all scheduled trips.

    Operate the boat safely and in accordance with Tanzanian maritime transport laws and regulations.

    Ensure the safety of passengers and cargo during trips.

    Conduct safety inspections and minor maintenance before and after each trip.

    Maintain the boat’s cleanliness and good condition.

    Report any boat issues or malfunctions to the supervisor immediately (within 3 hours).

    Keep accurate records of trips, fuel usage, and maintenance in provided logbooks.

    Ensure the boat is securely stored when not in use.

    Operate the boat carefully, avoiding excessive speed or reckless maneuvers.

    Recommend and observe safety precautions for passengers and equipment during operations.
    Job Posting Service

    Qualifications and Requirements

    Must hold a valid boat operation license recognized by the Tanzania Marine Authority (TMA).

    Experience operating boats on rivers or water bodies; familiarity with the Kilombero River is an added advantage.

    Ability to perform minor boat repairs.

    Strong attention to safety and good communication skills.

    Experience or understanding of conservation, wildlife, or related project work.

    Awareness of wildlife behavior and safety precautions, especially around dangerous animals such as hippos and crocodiles.

    Must be a good swimmer, particularly in deep water.

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  • Assistant Chef Trainer at Six Rivers Africa

    Six Rivers Africa (SRA) is a non-profit organization dedicated to protecting, restoring, and preserving wilderness areas while enhancing wildlife populations to ensure that both flora and fauna can be enjoyed for generations to come.
    Job Title: Assistant Chef Trainer

    Zambia Jobs

    Location: SRATA Mbeya
    Reports To:  Chef Trainer
    Positions Supervised: None
     
    Position Overview
    The Assistant Chef Trainer is responsible for supporting the delivery of practical culinary training to students pursuing careers in the hospitality and tourism industry. The position involves demonstrating cooking techniques, supervising students in the training kitchen, and ensuring adherence to food safety and hygiene standards. The Assistant Chef Trainer works closely with the Chef Trainer to prepare students with the skills, discipline, and creativity required to perform effectively in professional hotel and lodge kitchens.
    Essential Duties and Responsibilities

    Set up the training kitchen with all necessary cooking utensils, tools, and equipment (e.g., knives, pans, kitchen scales) before each session.
    Demonstrate and guide students in the preparation and cooking of various dishes following approved recipes and standards.
    Ensure all lessons are conducted practically and professionally to prepare students for employment in hotels, lodges, and related hospitality settings.
    Supervise students during food preparation to ensure proper techniques, hygiene, and teamwork are applied.
    Train students in plate presentation and menu planning suitable for the hospitality and tourism industry.
    Teach students to adapt recipes based on dietary requirements and customer preferences (e.g., low salt, vegetarian, or dairy-free).
    Maintain and monitor food stock, ensure proper storage, and oversee ingredient ordering for training purposes.
    Check the freshness and quality of ingredients, discarding expired or unsafe items.
    Introduce students to new recipes and culinary techniques relevant to modern hotel kitchens.
    Ensure strict compliance with all food safety, hygiene, and occupational health standards within the training kitchen.
    Support students in understanding kitchen organization, cost control, and teamwork expected in professional hospitality environments.
    Participate in developing and updating practical training materials and lesson plans.
    Evaluate student performance and provide continuous feedback to enhance learning outcomes.

    Qualifications and Requirements
     

    Holder of a Certificate or Diploma in Food Production, Culinary Arts, or Hotel Management from a recognized institution accredited by NACTVET or VETA.
    At least 2 years of practical experience working in a professional hotel, lodge, or hospitality training institution.
    Proven skills in food preparation, cooking, and kitchen management.
    Knowledge of food hygiene, sanitation, and Tanzania health and safety regulations for catering and hospitality.
    Ability to train, mentor, and assess students effectively in both theory and practical kitchen work.
    Strong understanding of culinary operations within the tourism and hospitality industry.
    Good organizational and time management skills, with attention to detail.
    Excellent communication, teaching, and interpersonal skills.
    Creativity, innovation, and passion for culinary excellence and student development.
    Ability to work flexible hours and maintain professionalism in a learning environment.

     

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  • Strategy, Development and Planning Manager at TCRS

    Your Next Career Opportunity Is Here
    Innovation Catalyst & Partnership Builder Wanted!
    Are you a visionary entrepreneur at heart, passionate about building sustainable change?
    TCRS is seeking an entrepreneurial interim Manager to drive growth by building and scaling new ventures that connect humanitarian work with sustainable business models.
    This is a hands-on role for a strategic innovator ready to turn ideas into impact.
    Strategy, Development and Planning Manager
    Your Mission (What You’ll Do):

    Be Our Chief Innovator: Design and lead the charge on our business innovation strategy. Launch and scale social enterprises in exciting sectors like construction, craft, textile, and food processing!
    Forge Powerful Partnerships: Be the face of TCRS to the private sector. Build corporate partnerships that bring in financial resources and technical expertise.
    Fuel Our Growth: Spearhead our resource mobilization efforts by crafting winning proposals and securing investments from donors and social investors.
    Build Our Future: Lead the development of our consulting services and vocational training units, working towards official TVET accreditation.
    Lead a Team of Changemakers: Mentor and inspire a team dedicated to innovation, consulting, and enterprise development.

    You’re the Perfect Fit If You Have:

    A Master’s degree in Business Administration, Development Studies, Economics, or a related field.
    8-10 years of proven experience in strategic planning, business development, or resource mobilization, ideally in NGOs or social enterprises.
    A demonstrable track record of launching and scaling consulting services, training programs, or business ventures.
    Killer skills in partnership-building, negotiation, and donor proposal writing.
    A true entrepreneurial spirit-you spot opportunities and know how to make them happen!
    Financial acumen to manage budgets, forecasts, and business models.

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  • HIVE Technical Director at ICAP

    HIVE Technical Director

    Job no: 498891
    Position type: Regular Full-Time
    Location: Kenya, Mozambique – Maputo, South Africa, Tanzania – Dar es Salam, Zambia – Lusaka
    Division/Equivalent: Kenya
    Categories: Program Management/Implementation/Support, Technical/Clinical/Quality Improvement/Training

    Under the supervision of ICAP at Columbia University’s Program Director (CQUIN/HIVE), the HIVE Technical Director will lead the delivery of high-quality technical assistance and provide strategic thought leadership to support the implementation of nationally prioritized vertical transmission elimination (VTE) services. This includes identifying and scaling innovative, efficient, and high-impact interventions to strengthen the foundation for sustainable VTP programming. In partnership with PATA, the HIVE Technical Director will lead project implementation by providing high-level global and regional technical assistance for the HIVE network. This includes oversight to reposition HIVE’s knowledge exchange platforms including communities of practice, in-person meetings, webinars, country-to-country exchange visits and technical assistance, aligned with network member country plans for sustainable VTP programming
    The ideal candidate will have over 10-years of progressive responsibility providing regional technical assistance to VPT programs and a proven track record of working with ministries of health, multi-lateral organizations, donors, and global agencies to advance VTP priorities.
    The position is contingent upon availability of grant funding. Columbia University is an equal opportunity and affirmative action employer. It does not discriminate against employees or applicants for employment on the basis of race, color, sex, gender, religion, creed, national and ethnic origin, age, citizenship, status as a perceived or actual victim of domestic violence, disability, marital status, sexual orientation, status as a Vietnam era or disabled veteran, or any other legally protected status.

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  • Administrative Officer at Precision air

    Responsibility:
    Key Accountabilities/ Responsibilities
    Efficient management and follow up of department meetings including weekly, sectional, committee etc. to make certain that identified priorities are addressed in a timely fashion.
    Secure handling of M&E Department Petty Cash, ad-hoc requirements, cash funds provisions, Expenditures and Disbursements to ensure smooth operations no wastage.
    Provide high level administrative support by handling information requests, tracking of progress on planned issues, and performing clerical functions such as receiving visitors, telephone calls, arranging conference calls and scheduling meetings.
    Screen and coordinate communication, draft correspondences for the Head of Maintenance’s signature, track and follow up on requests identifying those of importance which require attention.
    Receive and filter incoming correspondences for the Head of Maintenance’s attention, adherence to appropriate protocol and correspondence guidelines when communicating with internal and external stakeholders. Maintain a document filing system.
    Coordinate the use, repair or replacement of office equipment; this includes ordering of stationary stocks and ensuring that office facilities are running optimally.
    Prepare organization of regular and ad hock meetings, program requests for various inputs/ actions.
    Initiate requisition and follow-up in liaison with the Department of Human Resources and Administration on M&E staff welfare items and Personal Protective Equipment (PPE)
    Chair the M&E Staff Welfare Committee and ensure action items are closed in a timely manner.
    Supervise cleaners and ensure general cleanliness of the Hangar at all time.
    Responsible as reference to Safety Management Manual (SMM) Doc ref. PW/CM/002 Chapter 1.6.2 – 1.6.3.
    Liaise with AMO sales team to provide superior customer services to third party clients.
    Assist in marketing and sales of AMO services where applicable.
    Any other duty as assigned by supervisor.

    Qualification Required:
    Education
    Diploma or higher in Secretarial Programs.
    Diploma or higher in Business Administration, Public Administration or Human Resources and Administration.

    Experience :
    3.0 Year(s)

    Mode of Application :
    Job Purpose
    To serve as the Administrative Officer of the Technical and Maintenance Department and ensure its effective operation. Provide administrative support to include management of scheduled meetings, preparation of correspondences, material and travel arrangements as well as communication and coordination with other departments.

    Job Opening date : 06-Nov-2025
    Job closing date : 19-Nov-2025

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  • Technical Director at EGPAF

    Company Description

    Elizabeth Glaser Pediatric AIDS Foundation (EGPAF) is on a mission to create a world where no mother, child or family is devastated by HIV and AIDS. Join us on our fight for an AIDS-free generation.

    Job Description

    Position Details
    Job title:                                          Technical Director
    Location:                                         Dar es Salaam
    Primary manager:                         Country Director
    How will you fight for an AIDS-free generation?
    The Technical Director (TD) has the responsibility for ensuring an effective delivery of EGPAF Tanzania’s projects and contracts. As a member of the senior management team, working hand in hand with the Country Director, the TD provides technical leadership, management, support, co-ordination and technical expertise for the implementation of comprehensive and integrated HIV, TB, FP, MNCH and several related cross-cutting programs in Tanzania, in close collaboration with the government of Tanzania and its international donor community. Reporting to the Country Director (CD), the TD will lead the technical component of all projects.
    No two days are alike at EGPAF, but what can you expect in this role?
     
    Technical Leadership

    Lead EGPAF Tanzania’s technical program activities according to EGPAF’s Mission and Vision, to prevent pediatric HIV infection and to eradicate pediatric AIDS through research, advocacy, technical assistance and implementation of comprehensive and integrated prevention and treatment programs.
    Lead and coordinate the technical component of the preparation of funding applications and reporting as requested by donors or EGPAF HQ.

    Capacity building of technical project staff

    Providing leadership to, and assure capacity building, coaching and mentorship of, program staff in the country office and the field offices (including technical, clinical- and reporting skills and the use of project- / programmatic tools).
    Provide leadership to EGPAF’s staff in developing best practice experiences and disseminate the results widely to other stakeholders.

    Assure effective planning and coordination of program activities.

    Work closely with the Director of Operations and the Director of Programs on the integration of operations and technical responsibilities at the field offices.

    Assures a seamless communication and collaboration between Dar es Salaam office and field offices.

     
    Member of core management and strategic planning

    Work closely with the CD to provide technical guidance towards the country strategic operational framework.
    Assist the CD in the development and planning of reports, project proposals, COPs and budget.

    Facilitate development of quarterly and annual work plans for staff at country and field offices.
    Participate in new business development and proposal development activities.

     
    Reporting and documentation

    Coordinate preparation of high quality quarterly and annual reports to donors, MOHCDGEC and EGPAF HQ.
    Liaise with MEL team to coordinate quality data collection and reporting.
    Track performance of regions/councils/sites and provide advice to field office, regional and council health management teams (R/CHMTs) for improving low performing councils.
    Identify and write on best practices, program briefs and success stories.
    Share and disseminate lessons learnt from sites with all relevant stakeholders and serve as a technical resource for the regions/councils and field offices.

     
    Representation and Other Duties

    Representing EGPAF at consultation meetings, workshops and conferences as called upon by Ministry of Health or donors and other stakeholders.

    Perform other relevant program related duties as assigned by the manager.

     

    Qualifications

    To be successful, you will have:

    Bachelor’s and Master’s degrees in one or more of the following disciplines: Medicine, Health sciences, Public Health, Global Health and other related fields. A PhD will be an added advantage
    A minimum of 10 years at a senior level program technical/coordinating role with 7 years as head of a team and demonstrated ability to develop, lead, and manage high-performing, results-oriented independent technical or country teams.
    Proven experience working with donor-funded projects/programs in HIV/AIDS, TB and MNCH programs and global health with vast knowledge on US Rules and Regulation.
    At least 10 years of proven project management experience in the design, administration, management and implementation of health programs, including supervision and reporting
    Proven experience in the development and implementation of innovations and / quality improvement tools and systems.
    Extensive clinical experience in PMTCT, care of HIV infected adults and children in resource poor settings.
    Demonstrated success developing and evaluating program models, and selecting and successfully operationalizing innovative programs.
    Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth.
    Over 5 years’ experience in Resource mobilization.

    Required Knowledge, Skills and Abilities:

    Extensive knowledge of the global health landscapes, challenges, priorities and opportunities.
    Proven ability to work with ministries of health/Departments of health’s, international partners, and other stakeholders in the design and implementation of health programs.
    Excellent team management, interpersonal, communication, and negotiation skills.
    Advanced cross-cultural sensitivity, including experience working and communicating with professional and support staff in a multicultural, multi-linguistic environment; ability to promote an atmosphere of trust and mutual respect
    Strong skills and a track record in strategic visionary focus, and leadership; and effective skills for interaction with staff at all levels.
    Ability to guide Implementation of activities and ensure that the programs are technically sound, evidence-based and responsive to the needs of the regions and countries, its people and donors.
    Demonstrated capabilities and high-level expertise in management and systems design.
    Familiarity with major donors’ systems, as well as considerable experience working with the host governments in a developing country.
    Demonstrated exceptional analytical, written and oral communication skills.
    Ability to work collaboratively with other staff members to ensure that necessary planning, development, resource availability and management activities function smoothly and efficiently.
    Excellent technical writing, editing, presentation, and interpersonal communications skills.
    Excellent team building, management, supervisory (coaching, mentoring), and negotiating skills

     

    Additional Information

    The Elizabeth Glaser Pediatric AIDS Foundation (EGPAF) began supporting HIV and AIDS programming in Tanzania in 2003 and established a country office in 2004. Since then, in close collaboration with the Ministry of Health and other key partners, EGPAF has expanded its scope to include integrated HIV, GBV, and TB. EGPAF Tanzania’s efforts focus on client-centered approaches that address gaps in health service delivery and improve health outcomes for vulnerable populations, including children and adolescents. EGPAF’s work in Tanzania is supported by multiple global and regional initiatives aimed at building sustainable and locally-led health systems.
    As a global, multinational, and multicultural organization, EGPAF believes that diversity in the workplace enriches our work and enhances our impact and effectiveness. We believe that employees have the right to work in a climate of mutual respect and integrity that promotes dignity and respect for all, and that enables them to reach their full potential. EGPAF is an equal opportunity employer and affords equal opportunity to all employees and applicants for employment regardless of race/ethnicity, color, religion, sex, national origin, age, disability or genetics. In addition to country law requirements, EGPAF complies with US laws governing nondiscrimination in employment in every location in which the Foundation has facilities.
    The Foundation does not charge any fees at any stage of the recruitment process. If you are asked to pay a fee at any stage of recruitment, please contact our hotline by phone (US: dial toll free 888-225-1429; all other countries: call collect 770-776-5674), or online (English: www.reportlineweb.com/pedaids; all other languages: https://iwf.tnwgrc.com/pedaids).

    As a global, multinational, and multicultural organization, EGPAF believes that diversity in the workplace enriches our work and enhances our impact and effectiveness. We believe that employees have the right to work in a climate of mutual respect and integrity that promotes dignity and respect for all, and that enables them to reach their full potential. EGPAF is an equal opportunity employer and affords equal opportunity to all employees and applicants for employment regardless of race/ethnicity, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, disability or genetics. In addition to country law requirements, EGPAF complies with US laws governing nondiscrimination in employment in every location in which the Foundation has facilities.
    The Foundation does not charge any fees at any stage of the recruitment process. If you are asked to pay a fee, please contact our hotline by phone (US: dial toll free 888-225-1429; all other countries: collect 770-776-5674), or online (www.reportlineweb.com/pedaids).

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  • Physician at TMHS

    PHYSICIAN JOB ADVERT.
    TMHS Polyclinic is a registered health facility located at Mikocheni B nearby Alpha schools dedicated in promoting health and wellness through our range of medical services, including consultations, diagnostic examinations, physiotherapy, clinical therapy, home based care services and pharmaceutical services. Currently, it is looking for a Physician who is self-motivated, committed, result driven and self-motivated to work with the company.
    .Duties and Responsibilities:
    •    Provide comprehensive medical care to patients through diagnosis, treatment, and disease prevention within the scope of internal medicine.
    •    Conduct thorough medical examinations and interpret diagnostic tests to determine patients’ health status.
    •    Develop and implement evidence-based treatment plans tailored to individual patient needs.
    •    Monitor patients’ progress and adjust treatments as necessary for optimal outcomes.
    •    Offer consultation and guidance to other medical staff on complex or specialized cases.
    •    Ensure accurate and timely documentation of patient medical records in accordance with professional and regulatory standards.
    •    Collaborate effectively with other healthcare professionals to ensure coordinated and continuous care.
    •    Participate in clinical audits, case reviews, and quality improvement initiatives.
    •    Promote health education and preventive care among patients and the community.
    •    Maintain professionalism and composure while handling patients, relatives, colleagues, and authorities, even in high-pressure or emergency situations.
    •    Perform other related duties as may be assigned by the management.
    Qualifications / Education Level:
    •    Doctor of Medicine (MD) degree from a recognized institution.
    •    Master’s Degree (MMed) or equivalent postgraduate qualification in Internal Medicine or related specialty.
    •    Full registration and valid practicing license from the Medical Council of Tanganyika.
    Requirements:
    •    Minimum of 1 year post-specialization clinical experience.
    •    Proven record of professionalism, integrity, and commitment to quality patient care.
    •    Strong clinical judgment, communication, and interpersonal skills.
    •    Demonstrated leadership, analytical ability, and effective time management.
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  • Lead Generator at NBC

    NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.

    Job Summary
    • To achieve agreed sales targets in line with the business objectives through pro-active selling of Retail banking lending and deposit products and at the same time providing excellent customer service.Job Description​
    SALES TO RETAIL CUSTOMERS

    Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of Bank’s consumer lending and deposit products.
    Provide direct “hands on” sales support (quality lead generation and effective follow up) to generate and convert quality leads into sales.
    Participate in sales campaigns to meet specific targets.
    Maintain own sales performance statistics for management information usage.
    Complete account opening and loan documentation together with customers in line with NBC Bank policies and requirements and submit to Line Manager/Team leader for review before submitting to operations for processing.
    When selling loans to Retail customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer verbally or in writing as the customer requires. Report such denials to the Line Manager on a daily basis.
    Check correctness of each new account application, loan document and all other customer documents.
    Comply with general NBC Operational risk & Rigour requirements e.g. Health & Safety standards and security of premises, KYC and anti-money laundering regulations.

    OPERATIONAL RIGOUR AND COMPLIANCE WITH KYC REQUIREMENTS

    Ensure accuracy of each new account application, loan document and all other customer documents. Lead Generators (LGs) are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
    Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
    Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the Line Manager.
    Comply with general NBC operational risk & rigour requirements e.g. Health & Safety standards and security of premises, KYC and anti-money laundering regulations.

    PROVISION OF CUSTOMER SERVICE

    Refer to the appropriate department/ team leader any query for products outside his/her portfolio or queries within their products.
    Advice customers as soon as new loans are approved and encourage draw-downs on the new loans and the same should be done for new accounts opened.
    Open scheme loan accounts referred by the Scheme Loans Relationship Managers

    CONTRIBUTE TO DEVELOPMENT OF THE TEAM AND PERSONAL DEVELOPMENT

    Share knowledge and experience with other Lead Generator in the team.
    Deputize for the Line Manager whenever required.
    Agree annual performance objectives with the Team Leader, including specific sales targets.
    Pursue continued improvement in personal development by participating in development programmes and training

    Qualifications
    Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Digital familiarity (Meets some of the requirements and would need further development), Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets all of the requirements)

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  • Business Risk Manager & BCM at NBC

    NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
    Job Summary
    Reporting to the Head of Governance and Control, the role holder is responsible for the supporting the Head of Governance and Control in delivering a robust control environment, BCM, LAM activities and supporting the bank in smoothly running its operations and compliance by disseminating corporate policies, procedures, standards guidelines and circulars.
    Job Description​
    Accountability:  Risk Monitoring, Reporting and Remediation {60%}

    Engage COO’s space on Critical Process Assessments as per strategy. Anticipate risks and identify controls.
    Accountable for testing of CPAs half yearly and management of issues and actions to ensure closure within agreed timelines.
    Conduct surprise snap checks on agreed areas within agreed timelines.

    Review of booked risk events including lesson learnt and ensure escalation to appropriate channels.
    Manage tracker of policies, standards, procedures, manuals and ensure business update to avoid overdue
    Upload of vacancies, circulars, policies, standards, frameworks and manuals on the intranet timely after being revised and approved in the appropriate committee.
    Ensure updating of letter heads and circulation to respective businesses.
    Management of conduct risk deliverables such as ensuring quarterly submission of the conduct risk report which includes conduct risk report, conduct risk self-assessment tool and conduct risk key indicator.
    Prepare COO meeting packs, minutes and ensure implementation of the agreed actions for governance forums.
    Support businesses on quarterly key risk assessments for all risks falling under COO’s space and ensure remediation of actions for red and amber rated key risks.
    All business areas have fit for purpose BCM plans and recovery strategies that include identification of all relevant business activities and the processes, people, systems and 3rd party suppliers to support them.
    Support incident and crisis management planning, testing and invocation, this includes active scenario planning, site response and crisis planning.
    Ensure monthly cost reconciliation is done and submitted to Finance for consolidation.
    Conduct training to business champions on CPAs, risk events, KRAs and other risk reports.
    Provide assurance on monthly reports submitted to internal risk team for validation and reporting.

    Accountability:  People Management {20%}

    Ensure SMART PDs are in place and aligned to regional/functional objectives and that a suitable mix of local and regional/functional objectives is maintained.
    Support line manager for the area to develop a high performance team by conducting monthly operational performance discussions and assisting employees to prepare the portfolio of evidences for formal performance development discussions.
    Maintain a succession plan for the team.

     
    Accountability:  Manage personal career {20%}

    Adhere to policies and procedure
    Prepare and submit reports accurately and in a timely manner
    Maintain and update applicable registers
    Adhere to procedures for protecting your own user ID and passwords
    Meet training objectives as set out in personal training and development plan
    Proactively identify personal development areas and training needs
    Ensure effective utilization of electronic media
    Ensure sufficient updating of procedural changes taking place in NBC.

    Education and Experience Required

    Minimum qualification required: Graduate in Banking or Commerce.
    Preferred qualification: Post graduate degree in business administration
    Minimum of 2 years in Risk/Audit experience

    Knowledge & Skills: (Maximum of 6)Competencies:  (Maximum of 8 competencies)

    Deciding and initiating action
      Learning and researching
      Entrepreneurial and commercial thinking
      Relating and networking
      Adapting and responding to change
      Persuading and influencing
      Creating and innovating
     Computer literacy.
     Planning and Organizing skills
    Ability to work independently and under pressure
    Honest, confident with high integrity.
    Resilient.

    Qualifications
    Administration (Meets all of the requirements), Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets some of the requirements and would need further development), Enabling team success (Meets all of the requirements), Experience in a similar environment at junior management level, Leading people – Team level (Meets all of the requirements), Openness to change (Meets some of the requirements and would need further development), Planning and organising (Meets all of the requirements)
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