Job Region: Tanzania

Location
Tanzania Head Office

Department
DEPARTMENT OF RETAIL BANKING

Number of openings
1

Job Purpose

To drive the growth and profitability of the SME portfolio by acquiring new SME customers through account opening, growing a high-quality asset book, and mobilizing deposits within the assigned zone.

Principle Responsibilities

Engage potential SME customers on daily basis with intention of Identify and negotiate business opportunities in order to recruit customers in line with business targets.
Track sale leads and pipelines to ensure maturity.
Explore opportunities in the zone and devising strategies for benefits realization.
Facilitate processing of SME application as per committed TAT.
Assist branches to develop and monitor strategic plans i.e target market, sectors and expectations based on local market survey and customer feedback
Communicate and review Branch portfolio performance at branch and devise remedial measures for any deviation from the target.
Drive cross‑selling of the bank’s full range of products and services to SME customers, with a strong focus on payment solutions such as Lipa Namba, POS, and Internet Banking.
Actively track and engage borrowing customers with sales routing compliance below 85% to improve account utilization and deepen relationships.
Support branches in deposit mobilization by soliciting SME deposits and initiating effective strategies to achieve the Bank’s deposit targets.

Responsible for building and maintaining strong, long‑term relationships with both existing and prospective customers, in alignment with the Bank’s strategic objectives.
Develop and maintain business relationships with existing and potential customers on behalf of the Bank, acting as the key contact person for SME customers.
Initiate and conduct regular customer engagements to enhance retention, satisfaction, and long‑term loyalty.
Overall monitoring of the SME portfolio quality in line with approved monitoring guidelines to ensure attainment of set performance parameters.
Track delinquent collections to contain and control PAR and NPL migration.
Share collection performance updates with the respective Coverage Manager on a weekly and monthly basis.
Prepare and submit periodic zonal portfolio and performance reports as required by management.

Qualifications Required

An advanced diploma/degree in Business, Accountancy, and Economy, Finance or any other related field.
Five years’ experience in SME lending.

Comprehensive knowledge of SME lending and end‑to‑end SME loan cycle management.
Adequate experience in credit underwriting and credit risk assessment.
Excellent sales, interpersonal, and networking skills, with the ability to communicate and interact effectively with diverse external stakeholders.
Strong ability to organize and conduct effective stakeholder engagement activities.

A detailed understanding of banking industry regulation requirements.
Strong persuasion and negotiation skills, complemented by excellent presentation and training capabilities.

Ability to keep abreast of industry changes in SME environments.

CRDB Commitment

CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.
It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.
Only Shortlisted Candidates will be Contacted.

Deadline
2026-05-21

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System administrator: Charging systems – monitoring and performance
Organization: Not specified in the provided job advertLocation: Dar es Salaam
Role purpose
We are looking for a System Administrator who will ensure that charging systems and their integrated components operate efficiently. The role involves maintaining infrastructure, including servers, storage, and software systems, to ensure they operate reliably, securely, and at peak performance.
Key accountabilities and decision ownership
System maintenance

Execute and automate daily system health checks.
Ensure service and system availability is maintained at 99.999%.
Quickly identify faulty systems or potential failures.
Recommend proactive and preventive fixes before problems occur.

Security and monitoring

Monitor system performance regularly.
Implement security measures to prevent breaches.
Conduct regular security testing.

Data backup and recovery

Establish and manage automated backups.
Ensure data integrity and disaster recovery capabilities.
Plan and execute backup recovery plans.
Sign off for TRP validation.

User management

Create, update, and manage user accounts.
Manage permissions and access rights.
Automate the review process for application, database, and operating system users.

Troubleshooting

Analyze customer complaints using available tools.
Provide responses within the agreed service level agreement.

Documentation

Maintain comprehensive documentation of:

System configurations
Procedures
Service records

Test creation and execution

Create detailed, comprehensive, and well-structured test plans and test cases.
Ensure proper testing for all released patches and fixes.
Ensure tests are well created for new products and MPS.

Monitoring and optimization

Utilize tools such as:

Prometheus
Grafana
ELK stack

Ensure carrier-grade performance, scalability, and 24/7 reliability.

Customer and vendor support

Ensure all suppliers provide services as per agreement.
Ensure suppliers comply with all policies and company standards.
Provide responses to customer queries within the agreed SLA.

Required skills and qualifications
Technical expertise

Proficiency with Linux operating systems.
Experience with virtualization technologies, including:

VMware
Hyper-V

Knowledge of networking protocols, especially TCP/IP.

Cloud and virtualization

Experience with:

OpenStack
VMware
KVM
Kubernetes
OpenShift
Rancher

Problem-solving and troubleshooting

Strong troubleshooting skills.
Ability to resolve customer and configuration problems under pressure.
Strong analytical skills to determine root causes.

Security awareness

Knowledge of:

Firewalls
Data protection policies
Cybersecurity best practices

Communication skills

Ability to explain technical issues to non-technical staff.
Ability to provide effective technical support.

Education and experience

Bachelor’s degree from a recognized university in one of the following fields:

Computer science
Information technology
Business information technology
Telecommunication engineering

2 to 5 years of working experience in a Linux-based environment and cloud-based platform.

Automation and scripting

Experience with scripting languages for automation, such as:

PowerShell
Bash

Ability to work with low supervision

Ability to work with minimum supervision.
Ability to meet strict deadlines.

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Job vacancy: Executive Director at HakiRasilimali
Organization background
HakiRasilimali was incorporated in the United Republic of Tanzania under CAP 212 of the Non-Governmental Organisations Act, 2002, on 17 July 2019 through certificate no. 00NGO/R2/00074.
HakiRasilimali maintains a broad and diverse membership drawn from multiple regions of the United Republic of Tanzania and across thematic areas within the extractive industries. The organization has established formal and functional working relationships with relevant government ministries, regulatory authorities, private-sector actors, and civil-society organizations.
HakiRasilimali is a member of the Resource Justice Network, formerly Publish What You Pay. It holds an equivalency determination status comparable to that of a United States Certified Public Charity. The organization is also a member of the Kimberley Process Civil Society Coalition and represents the civil-society constituency on the Tanzania Extractive Industries Transparency Initiative Committee.
In furtherance of its mandate, HakiRasilimali has conducted and commissioned research and policy analyses that have informed and contributed to legislative, regulatory, and policy reforms within Tanzania’s extractive sector.
Job title
Executive Director – HakiRasilimali
Number of posts
One post
Reports to
HakiRasilimali Board of Directors
Job overview
HakiRasilimali is seeking an individual who can create a robust team and provide strong leadership for the organization. The ideal candidate should be able to communicate well, manage and build an effective team, demonstrate outstanding integrity, and understand the technical and professional aspects of the role.
Interview questions and background checks will focus significantly on these areas. This position is suitable for candidates who enjoy working with people, thrive in a multi-stakeholder environment, are enthusiastic about extractives policy and advocacy issues, and possess managerial and leadership skills that deliver the best results through people.
Key responsibilities
The Executive Director will be responsible for the following:

Facilitating the platform to effectively advocate for the formulation of, and changes to, policies and laws that govern the extractive industries in Tanzania.
Generating and sharing information as a means of broadening awareness of the value and role of the extractive industry’s contribution to the economic and social prosperity of the people of Tanzania.
Ensuring that an annual plan for the year is developed and monitored in consultation and collaboration with the HakiRasilimali Board of Directors and members.
Coordinating the HakiRasilimali Board of Directors in the negotiation of funding agreements.
Proactively seeking policy information that may be of interest to HakiRasilimali members and ensuring that it is shared in a timely manner.
Representing HakiRasilimali in various platforms for the purpose of enhancing the reputation of the organization and meeting organizational objectives.
Convening regular HakiRasilimali Board of Directors meetings in order to enhance governance of the platform.
Initiating and encouraging synergies with other like-minded networks in order to encourage constructive linkages between civil-society organizations working in the extractives sector.
Leading and managing a team of staff within the secretariat who will support the Executive Director in delivering the above responsibilities.

Academic, technical skills and experience required
Applicants should have the following qualifications, technical skills, and experience:

A bachelor’s degree in social sciences, law, public policy, governance, community development, or any related field from a recognized institution.
A master’s degree in a related field will be an added advantage.
A broad understanding of, and demonstrated interest in, extractive issues in Tanzania, Africa, and beyond.
Good analytical skills and the ability to package concepts for different types of audiences.
The ability to develop and lead a highly effective team in a demanding and often uncertain working environment.
At least five years of working experience in senior and management roles, especially in policy and advocacy issues.

Managerial and leadership skills required
The successful candidate should demonstrate the following managerial and leadership skills:

The ability to develop and lead a highly effective team in a demanding and often uncertain working environment.
Excellent and appropriate interpersonal, communication, and persuasive skills.
The ability to develop and sustain productive working relationships across the entire range of development stakeholders.
The ability to develop and sustain constructive working relationships across the entire range of extractives stakeholders.
Excellent initiative, including the ability and willingness to act decisively in often uncertain environments.
Excellent language skills, both verbal and written, in English and Kiswahili.
The ability and willingness to speak in public effectively, including making clear, concise, and powerful presentations.
Basic IT skills and extensive use of the internet for research.

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Job Overview
Job Title: Payable AccountantDepartment: Finance & ControllingLocation: Knauf Gypsum Tanzania – Dar es Salaam OfficeOrganization: Knauf Gypsum Tanzania LimitedApplication Response Time: Usually within three working days
Knauf Gypsum Tanzania Limited is seeking a Payable Accountant to join its Finance Team at the company’s HQ Office in Dar es Salaam. This role offers an opportunity to build a meaningful career in a values-led organization with a clear purpose of making tomorrow a home for all.
Knauf is a global manufacturer of construction materials, with 41,500 team members, operations in 90 countries, and more than 300 sites worldwide. Knauf Gypsum Tanzania Limited is part of the Knauf Group and has a 10-year heritage in gypsum manufacturing. The company continues to grow and is looking for passionate, ambitious, and results-driven people to support its future plans.
About Knauf
Knauf stands for opportunity. The company believes that opportunity looks different to every person and is proud to see opportunity in everyone.
The organization values every employee’s contribution equally and encourages people to bring their whole selves to work. Knauf promotes a safe, inclusive, and collaborative working environment where teams work together to achieve more.

Knauf Gypsum Tanzania Limited is guided by shared core values and believes in the potential of large companies to create a positive impact in the world.
Key Values and Candidate Mindset
The company is looking for a candidate who can confidently say “yes” to the following:

Do you treat your colleagues with respect?
Do you always have the customer in mind?
Do you act with future generations in mind?
Do you like to seek out opportunities to grow and develop?
Do you have a proven track record of delivering results?

Job Purpose
The Payable Accountant will be responsible for managing the company’s supplier invoices and payments accurately and on time.
The role ensures that all payable transactions are properly recorded, reconciled, and compliant with internal controls, company policies, and relevant financial regulations.
Key Responsibilities
Invoice Processing and Documentation
The Payable Accountant will be responsible for ensuring that supplier invoices and related documents are processed accurately and efficiently.
Key duties include:

Process supplier invoices, credit notes, and employee expense claims accurately and on time.
Validate invoices against purchase orders, contracts, goods received notes, and tax requirements.
Verify invoice details, approvals, coding, and supporting documentation.
Ensure invoices are recorded and coded correctly.

Payments and Bank Reconciliation
The role includes preparing and processing payments while ensuring accuracy and compliance with payment terms.
Responsibilities include:

Prepare and process payment runs in line with agreed payment terms.
Post payments and reconcile bank clearance accounts on a timely basis.
Prepare payment forecasts, monitor variances, and explain significant movements.

Supplier Account Management
The successful candidate will support accurate supplier account management and ensure timely resolution of discrepancies.
Duties include:

Reconcile supplier statements and resolve discrepancies promptly.
Maintain accurate vendor master data and ensure supporting documentation is kept in line with internal controls.
Perform monthly supplier reconciliations and follow up on corrective actions.

Reporting and Month-End Support
The Payable Accountant will support reporting, month-end closing activities, and cashflow planning.
Responsibilities include:

Prepare monthly ageing reports for invoices, open purchase orders, and goods receipts.
Support cashflow planning.
Support month-end activities, including accruals and account reconciliations.

Compliance, Controls, and Audit Support
The role requires strong compliance awareness and support for internal and external audits.
Key duties include:

Ensure compliance with withholding tax, VAT, company accounting policies, accounting standards, and tax requirements.
Support internal and external audits by providing required documentation.
Respond to audit queries.
Identify and support opportunities to strengthen financial controls.
Help eliminate control weaknesses.
Support automation initiatives to reduce manual work within the procure-to-pay cycle.

Administrative Support
The Payable Accountant will also support the smooth running of the Finance Department.
Responsibilities include:

Assist with general office and administrative duties to maintain an efficient department.
Carry out any other duties assigned by the immediate supervisor.

Qualifications, Experience, and Skills
Knauf is interested in the candidate as a person, including their attitude, behaviors, and values. The company welcomes candidates who are willing to learn anything required for the role that they do not already know.
The following qualifications and experience are considered an added advantage:
Education and Experience

Bachelor’s degree in Accounting, Finance, or a related field.
Minimum of 3 years of experience as a Payable Accountant in the manufacturing industry.
Experience using ERP or accounting systems such as SAP.

Technical Skills

Good understanding of basic accounting principles and financial controls.
Proficiency in financial software and Microsoft Excel.
Ability to handle high volumes of transactions and meet deadlines.
Strong attention to detail and accuracy.

Professional and Personal Competencies

Good organizational and time management skills.
Clear communication and stakeholder management skills.
Problem-solving mindset with the ability to investigate discrepancies.
Integrity and ability to handle confidential financial information.
Team-oriented approach with a customer service mindset.

Benefits
Knauf Gypsum Tanzania Limited will provide:

A competitive salary.
A year-end performance benefit.
Health insurance cover.

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Career opportunity
Job title
General Manager – Retail Distribution (Individual Life Insurance Business)
Department
Executive
Location
Dar es Salaam
Reports to
Chief Executive Officer
About Alliance Life Assurance Ltd
Alliance Life Assurance Ltd was established in 2010 as the first locally privately owned Life Insurance Company in Tanzania. The company has spread its sphere of influence throughout the region to become one of the leading insurance and financial services companies in East Africa providing life insurance solutions to both corporate and individuals.

Alliance Life is highly rated in leadership, innovation, customer service, and risk management.
Mandate, essential duties and responsibilities
Alliance Life is building the most formidable retail life insurance franchise in East Africa. The company is seeking an experienced General Manager – Retail Distribution (Individual Life Insurance Business) to lead its retail business & operations across the entire Tanzanian market responsible for developing and executing strategies to expand the individual life insurance business, overseeing the performance of the retail distribution network, and driving sales to achieve multiplier business growth targets.
The GM will be driving retail business profitability through increased production, optimized costs & customer satisfaction, new-age digital transformation, scaled up banca retail business and established alternate channels such as HNW, direct, online and digital.
Job description
Strategy & profit centre responsibility

Responsible for the full retail growth & profit center GWP, expense ratio, persistency, and net profitability
Co-design and execute the multi-year retail life sales & distribution strategy, operating model, and annual business plan
Driving product development strategy from product ideation, market feasibility study, pricing & development and launch of products with system readiness, Co-designing, driving and managing end to end retail distribution processes.

Talent, culture & institution building – Retail Financial Advisor’s (RFA) network

Build, scale, and optimise a high-productivity RFA tied-agency network for banca, agency and direct channels as the backbone of retail distribution nationwide including upcountry and remote regions.
Build a retail training and capability academy; drive succession planning for all senior retail roles.
Own RFA recruitment, activation, persistency management, and performance tiering. Maintain portfolio-wide retention of 90%+.
Ensure full compliance with TIRA regulations governing RFA licensing and retail distribution.

Partnership channels

Grow bancassurance partnerships on retail business in coordination with Banca Manager and expand business through banks, brokers, external agencies, SACCOs, Social groups, Religious Groups, Association and MFIs.
Develop loyalty programmes and White Labelling.
Define SLAs, and governance for all partnership agreements.

Digital & mobile distribution

Driving direct sales through online and digital platforms with clear focus on enhancing share of direct business to minimise distribution costs and increase reach.
Lead mobile money-linked insurance distribution (M-Pesa, Airtel Money), digital onboarding, e-KYC, and CRM-driven sales management.
Set and deliver annual targets for direct digital GWP share.

Customer experience & retention

Own Net Promoter Score targets; champion the retail customer across the full lifecycle onboarding, servicing, and claims.
Design proactive lapse prevention and win-back programmes along with operations teams.

Financial inclusion

Develop accessible products (along with Pricing team) and distribution models for informal, rural, and low-income segments supporting Tanzania’s financial inclusion agenda and TIRA’s mandate.

Qualifications

Associate diploma from ACII UK or III India or LOMA USA;
CIM Degree or MBA in Sales & Marketing or General Management;
Graduate from a recognised University.

Experience – essential

10–15 years in Life retail insurance distribution leadership; minimum 5 years in a P&L-accountable / profit centre management or GM-level role; At least 5 years’ experience of managing partnership channel either with a bank or a large broker.
Portfolio Size: Handled a minimum Insurance sales portfolio of TZS 15 bn within the Life Insurance.
Team management: Managed 200+ distribution staff across geographically dispersed locations.
RFA / Tied Agency: Proven track record building and scaling an RFA model (Banca, Agency & Direct) recruitment, activation, persistency, performance management and tiering.
Digital & Direct Channels: Experience of handling online/digital and direct sales will be an added advantage.
Compliance (TIRA) Familiarity: Working knowledge of Tanzania insurance regulations and RFA related requirements.
Financial Acumen: Advanced understanding of life insurance financial statements and profitability metrics.
ExCo / Board level presentation experience.

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