Job Region: Tanzania

Job Purpose
The successful candidate will be responsible for supporting warehouse performance objectives by adhering to the standards and best practice as defined in the Illovo Logistics Way and Country specific requirements.
Job recruitment
Specific Duties and Responsibilities

Assist with daily stock reconciliations by product and location.
Assist in investigating all stock variances.
Conduct relevant cycle, monthly, planned and unplanned stock counts.
Generate picking slips for loading of trucks.
Prepare necessary customer invoices and DRP transfer documents / customer and internal transfer delivery documentation.
Prepare all relevant Export related documentation.
Speedily and accurately count and capture all inventory movement of vehicles or trains entering or exiting the site, within the prescribed turnaround times.
Accurately check and capture all inventory movements when stacking and unstacking of bins
Accurately check & capture all customer returns.
Accurately check and capture all picking, internal transfers, on-site inventory redistribution.
Capture all receipts and transfer documentation and file & store effectively.
Assist with quality checks as required.
File & maintain all relevant stock movement documentation.
Identify opportunities and make suggestions for warehouse improvements.

Job Qualification and Experience
Job recruitment

Certificate or Diploma qualification
Basic IT & Microsoft proficiency
Minimum 1 year Stock, Stores or Warehouse Administration experience
Performance and customer-focused, with the ability to work well in a team.
Good communication skills.
Attention to details and accuracy, with good numerical skills.

Terms of Service: The successful candidate will be engaged on a Permanent Contract.
All interested candidates, who meet the above requirements should apply for the position on or before 27th July 2025.
Kilombero Sugar Company Limited is an equal opportunity employer. Women and people with disability are highly encouraged to apply.
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Job Purpose
The successful candidate will plan, co-coordinate and supervise all dispatch activities to ensure warehouse performance and KPI standards for both internal & external customer service expectations are met.
Job recruitment
Specific Duties and Responsibilities

Supervise warehouse teams, through review of load plan schedules, determination of manpower / resource requirements, work planning and allocation, monitoring of work completed and management or escalation of any issues.
Conduct shift handover meetings, where relevant, to ensure performance continuity.
Conduct relevant cycle, monthly, planned and unplanned stock counts.
Coordinate and supervise the receipt of transporters, the loading of all vehicles, all weigh bridge activities, invoice preparation and dispatch of vehicles to customers or other depots.
Supervise and assist with the speedy and accurate checking and capture of all outgoing inventory, including site specific requirements (e.g. specialty sugar container or molasses).
Approve and audit all dispatch documentation.
Supervise MHE operation and performance to ensure consistent availability, safety and productivity.
Assist in ensuring all MHE is maintained to standard, by reviewing checklists, and planning for routine and ad hoc maintenance.
Compile and submit MHE hours on a monthly basis to the assigned Finance Business Partner.
Consistently track, manage performance to standard and display all relevant KPI’s to build team understanding, commitment and performance.
Coach and conduct on the job training of team members to ensure competence against standards, SOPs, and skills required.
Manage performance of the team, recognizing good performance and constructively handling performance issues.
Authorise Work Permits for any work to be carried out in the warehouse during the shift.
Maintain employee records and track attendance.

Job recruitment
Job Qualification and Experience

Bachelor’s degree or Diploma in Logistics/Warehousing or equivalent.
2-3 years’ stock/stores/warehouse experience.
Leadership ability to build teams, and influence, empower, guide and develop others.
Ability to plan and organise work and resources.
Good communication skills.

Terms of Service: The successful candidate will be engaged on a Permanent Contract.
All interested candidates, who meet the above requirements, please apply for the position on or before 27th July 2025. Only shortlisted candidates will be contacted.
Kilombero Sugar Company Limited is an equal opportunity employer. Women and people with disability are highly encouraged to apply.
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Job Purpose
The successful candidate will manage third-party relationships, lead project teams, and own the project business case to ensure financial alignment with strategic goals. They will also oversee planning, governance, risk, quality, health and safety to ensure successful project delivery.
Specific Duties and Responsibilities

Contract development and execution including management of 3rd parties.
Own the project(s) business case and ensure that the associated financial integrity is robust and aligned with the business strategic plan.
Explore that all possible options for the project are rigorously analysed, such that the alternatives are well understood.
Select and appoint appropriate project teams including 3rd parties and lead, develop and motivate those teams for the lifecycle of the project.
Develop and manage a robust project schedule based on the stage-gate process to facilitate effective financial and commercial project management which creates and levers business value.
Manage the adherence to corporate project governance procedures and processes to ensure that the appropriate management controls are in place and that projects are delivered according to plan.
Ensure that an appropriate risk management process is applied to ensure that foreseeable significant risks are identified and managed.
Implementation of an appropriate quality management system to ensure that all project outputs meet the key stakeholder requirements.
Provide health and safety (H&S) leadership for the project team(s) and assume responsibility for all aspects of H&S associated with the project(s).

Job Qualification and Experience

Bachelor’s degree in Engineering or equivalent (Engineering background preferred)
Minimum 4 years relevant working experience
APMP Certificate in Project Management (or equivalent)
NEBOSH General Certificate in Health & and/or Construction Safety (or equivalent)
Detailed knowledge of capital process and system
Knowledge of industry standard contract forms

Terms of Service: The successful candidate will be engaged on a Permanent Contract.
All interested candidates, who meet the above requirements, please apply for the position on or before 1st August 2025. Only shortlisted candidates will be contacted.
Kilombero Sugar Company Limited is an equal opportunity employer. Women and people with disability are highly encouraged to apply.
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SOS Children’s Villages in Tanzania Vacancy Announcement
Organization Overview
SOS Children’s Villages in Tanzania is a local non-governmental and non-denominational organization affiliated with SOS Children’s Villages International, a worldwide childcare organization that works to protect and care for children who have lost parental care and those at risk of losing it. SOS Children’s Villages currently operates Children’s Villages and other projects in 135 countries and territories, with programs in Zanzibar, Arusha, Dar es Salaam, Mwanza, and Iringa since 1991. To achieve our mission and strategy, we focus on ensuring the best care for children, innovation, and effective collaboration with partners. Our core values guiding who we are and what we do include courage to take action, commitment to keep our promises, trust to believe in each other, and accountability to be reliable partners.
SOS Children’s Villages in Tanzania seeks to recruit suitably qualified candidates to fill the following vacant positions.
Job vacancies
Job type Full-time Job
Job Title: Project Officer – Children in Street Situation Project (3 Posts)
Duty Station: Dar es Salaam, Dodoma, and Mwanza
Reports to: Project Manager
Job Summary
The Project Officer is responsible for supporting the effective and timely implementation of project activities in line with the approved work plan and budget. Under the guidance of the Project Manager, the officer will provide technical support, coordinate with stakeholders at national and sub-national levels, and engage in reporting, stakeholder engagement, organizing capacity-building events, and supporting visibility efforts to enhance the impact and sustainability of the project.

Major Responsibilities

Ensure that project activities are implemented on track and contribute to the intended outputs of the projects under the guidance of the Project Manager.
Gather information on a regular basis, prepare activity reports and best practices for sharing, learning, and developing communication materials.
Maintain close working relationships with District Local Governments, Civil Society and Private Sector Organizations, and local communities.
Manage projects’ budgets per the work plans and in accordance with the organization’s accounting procedures and reporting guidelines.
Identify, train, supervise, and mentor dropping centers/social workers in the project.
Organize workshops, seminars, and training activities, and provide technical guidance and logistical support as needed.
Support cross-district, national, and other related project assignments when required.
Provide monthly updates for periodic project reporting.
Contribute to national and sub-national discussions and debates relating to the project and on emerging issues that have an impact on the project implementation.
Ensure quality engagement of key project stakeholders at national and sub-national levels.
Facilitate and support the development of communication materials and contribute to the effective presentation of project support visibility.
Convene, plan, and coordinate meetings for key project partners on a regular basis.
Raise awareness of the SOS Child Protection Policy, prevent and protect children from all forms of abuse, abandonment, exploitation, violence, and discrimination.
Prevent and mitigate all possible risks in the area of child protection and safeguarding in your area.

Job vacancies
Knowledge, Skills, Qualifications, Abilities, and Behavioral Competences

Bachelor’s degree in a field relevant to Social Work, Sociology, Community Development, or any related field.
Three years’ experience in the field related to street children or community-related interventions.
Three years of work experience coordinating projects within social development interventions.
Proven ability to organize and facilitate multi-stakeholder participatory processes.
Proven ability in project management and administration.
Ability to communicate with different partners and stakeholders.
Demonstrated skills in computer literacy, technical report writing, and communication.
Demonstrated ability to work with government agencies, research institutions, and NGOs.
Demonstrated ability to work in a team.
Fluency in English and knowledge of languages spoken in the project area is an added advantage.
Willingness to work and visit the mapped area for street children’s settlement.
Ability to be innovative and proactive.
Ability to work with minimum supervision and function in a multidisciplinary environment.
Sensitivity to local conditions, ethics, and norms, and sensitivity to gender and children’s issues.

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SOS Children’s Villages in Tanzania Vacancy Announcement
Organization Overview
SOS Children’s Villages in Tanzania is a local non-governmental and non-denominational organization affiliated with SOS Children’s Villages International, a worldwide childcare organization that works to protect and care for children who have lost parental care and those at risk of losing it. SOS Children’s Villages currently operates Children’s Villages and other projects in 135 countries and territories, with programs in Zanzibar, Arusha, Dar es Salaam, Mwanza, and Iringa since 1991. To achieve our mission and strategy, we focus on ensuring the best care for children, innovation, and effective collaboration with partners. Our core values guiding who we are and what we do include courage to take action, commitment to keep our promises, trust to believe in each other, and accountability to be reliable partners.
SOS Children’s Villages in Tanzania seeks to recruit suitably qualified candidates to fill the following vacant positions.
Online job portal
Job type Full-time Job
Job Title: Program Manager
Duty Station: Mwanza
Reports to: Head of Programs
Job Summary
The Program Manager is responsible for overseeing the comprehensive development and implementation of the SOS Children’s Village Programme in alignment with the organization’s vision, mission, strategy, policies, and standards. The Program Manager serves as the representative of the organization to governmental and non-governmental stakeholders in the location, collaborating with functional staff at the National Office. The role also plays a crucial role in coordinating activities and interventions within the Children’s Village Programmes, ensuring the quality and effectiveness of services. Additionally, the Program Manager is tasked with ensuring the cost-efficiency of program implementation in the location and optimizing the use of resources.

Online job portal

Major Responsibilities

Programme Development and Management

Leads the development and implementation of the programmes in line with the SOS Children’s Villages care promise and related international and national SOS policies, strategies, quality standards, and guidelines.
Coordinates the strategic planning process as part of the National Association strategic direction to ensure that interventions are relevant to the local context, respond to the needs of the target group, and contribute to the development of sustainable social support systems.
Coordinates and ensures cooperation between all areas of work within the facilities.
Ensures efficiency through the best use and sharing of resources across the facilities.
Regularly prepares and submits reports on the implementation and progress of activities towards targets to relevant National Office functions.
Ensures that the Children’s Village Policy is supportive of the brand of the SOS Children’s Villages Organisation.

HR Management and Organizational Development

Establishes appropriate staffing patterns and ensures full staffing for all programmes with support from the National HR Department.
Leads the management of co-workers in the location.
Sets up and leads an effective management team.
Takes the lead on Performance Management system implementations.
Recommends the performance of the staff to the National HR function for the National Director’s decision.

Financial and Administrative Management

Builds accountability in the programme by ensuring the implementation of effective financial and administrative procedures, in accordance with defined policies, guidelines, and standards.
Leads the budgeting process in the location(s).
Monitors budget expenditures and conducts financial and content controlling of the programme, in order to ensure that funds are properly used, in cooperation with the Senior Accountant.
Continually looks for ways to provide quality services in a cost-effective manner.
Ensures that budgeting of maintenance costs (construction, repairs, renovation) for SOS property is carried out regularly.
Ensures technical work like execution, supervision, and procurement are carried out by competent staff, and makes sure that the procedures and policies are followed properly.
The Program Manager is overall accountable for allocated resources/assets of the organization.

Quality Management, Monitoring, and Evaluation

Responsible for quality management in the programme and ensures the implementation of national and international quality standards with support from the Head of Programs.
Monitors and implements the recommendations from national/international quality audits and evaluations.

Partnership Building, Advocacy, and Cooperation with External Stakeholders

Negotiates and can conclude agreements and contracts with partners/suppliers/state authorities by consulting and getting approval from the National Director.
Leads and coordinates cooperation, partnership building, and networking efforts of the programmes with local and national authorities and other external stakeholders with support from the Institutional and Partnership Development Coordinator.
Represents, in support of relevant staff, the organization at relevant local networks, forums, platforms, campaigns, and working groups and advocates on behalf of the organization for the promotion of child rights, especially related to children from the target group.

Fund Development and Public Relations

Identifies potential income sources in cooperation with the Fundraising & Communications function in the National Office.
Strives for the highest possible level of programme self-financing with a focus on sustainability.
Prepares and submits proposals for projects in collaboration with National Office IPD Coordinator staff.

Academic Qualifications and Experiences

Bachelor’s degree in one or a combination of the following fields: Organizational Development, Child Development, Children and Youth Care Programming, Sociology, or Development Studies. A master’s degree in any of these fields will be considered an added advantage.
Working experience of at least 7 years, which should include at least 4–5 years working at managerial levels within reputable NGOs working in Tanzania.
Strong background in programming and project management.
Robust experience in Monitoring and Evaluation.
Strong background in proposal development and donor negotiation skills with a good track record of awarded proposals.
Strong leadership and interpersonal skills and group dynamics management skills.
Strong background in livelihoods and economic empowerment for the most vulnerable groups.
Ability to forge and manage partnerships with Government and Civil Society Organizations.
Ability to champion fundraising initiatives with experience in effective engagement of corporates.
The candidate should possess the emotional stability to lead and guide the large community of children and staff, maintaining the required high standards.
Ability to work under pressure.

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CAREER OPPORTUNITY: PROJECT MANAGER

Reports to: National Coordinator Location: Dar es Salaam Contract Duration: One Year
Tanzania Education Network/Mtandao wa Elimu Tanzania (TEN/MET) is a national education CSO coalition. The network comprises approximately 245 members, primarily Community-Based Organizations (CBOs), National and International Non-Governmental Organizations (NGOs), and local networks. A common concern among member organizations is the promotion of equitable access to education for all in Tanzania.
TEN/MET aims to strengthen the capacity of its secretariat to effectively and efficiently manage its current mandate. We are inviting applications from suitably qualified individuals to fill the position of Project Manager.
Project Manager: Role overview

We are seeking a passionate and experienced Project Manager to lead the implementation of an education-focused project aimed at improving teacher motivation through locally driven, gender- responsive, and sustainable strategies. The Project Manager will provide overall leadership, ensuring that all activities are delivered on time, within scope, and with measurable impact. Key responsibilities involve managing budgets, supervising project teams, engaging with stakeholders, and  ensuring  timely  reporting  and  quality  outcomes. The  ideal  candidate  will  bring  strong leadership, organizational, and problem-solving skills to drive impact and sustainability. This role requires a deep understanding of the education sector in Tanzania, strong project management expertise, and a commitment to advancing teacher well-being, professional development, and retention especially in underserved areas.
 Duties  and  Responsibilities

Project Planning and Management (50%)

Manage, design, and coordinate all project activities to ensure timely implementation and in accordance to donor guidelines, policies, and standards.
Manage and ensure submission of quarterly and annual donor reports.
Ensure the partnering process with sub grantees are followed and all partner files and agreements are tracked and filed appropriately.
Maintain effective working relationships with partners, representing TEN/MET to a high standard in all interactions including partner visits and representation in meeting.
Provide leadership and influence a culture of compliance across the organization for allpartner related activities, ensuring that the partnership process is followed according to approved protocol and due diligence best practices.

Provide support to Operations to develop capacity building plans with all local partners informed by adaptive, innovative, and effective capacity building methodologies.
Provide   support   and   oversight   for   Operations   to   ensure   partners   develop   their organizational development plan and  ensure that necessary trainings are provided to partners as determined in the plan.
Lead efforts to work with Senior Management and immediately raise any areas of concern in relation to partners’ performance or project implementation so appropriate actions can be taken.
Monitoring partner compliance with TEN/MET and donor rules and guidance throughout the lifecycle of our work with the partner, including: Communicating any issues to partners, and assisting them in resolving issues of noncompliance; Reviewing partner interim and final reports for donor compliance criteria, prior to submission.
Promote inter-partners learning on best practices and exchange of vital information.
Spearhead day to day project operations by providing technical guidance on activities implementation.
Establish and maintain good relationship with partners, LGAs and other stakeholders with regards to the implementation and accountability.
Ensures project interventions are recognized by the government, partners and communities through project branding, participation in different forums including national, zonal, regional, and local events.
Develop and support effective linkages and collaboration with key public institutions in the relevant fields.
Represent      the      network      in      various      assigned      learning      and      sharing meetings/workshops/conferences.

Project Budget and Resource Management (25%)

Participate in annual and multiyear budget plans, reviews, and report preparation in collaboration with finance staff and partner staff.
Ensure compliance  with  TEN/MET  finance  policy  and  donor  requirements  in management and use of financial and non-financial resources.
Take part in management of project funds, including monitoring of monthly budget burn rates, budget re-alignments, and support internal and external auditing .
Develop a detailed annual project plan to monitor and track project progress to meet budgetary objectives and adjusts project constraints in consultation with senior management team.

Monitoring, Evaluation, Learning (MEAL) and Reporting (15%)

Adapt in collaboration with project colleagues, the project theory of change.
Work closely with the Project M&E to develop and maintain program monitoring and evaluation tracking tools to ensure all project indicators report clear linkage of activities to intended outputs and outcomes and that the level of change is clearly tracked.
Participate in  development  and  spearhead  implementation  of  the  programme’s impact measurement system, including: collection of baseline and periodic data for tracking programme performance.
Take part in annual programme review meeting to assess progress, adjust plans, and draw/disseminate lessons learned.
Plan,  organize   and   conduct   reflective   learning   forums   (quarterly   reflection meetings, workshops, etc) internally and externally with programme stakeholders including government in the project district council.
Support the development of a partners’ monitoring plan and provide oversight for planning partner monitoring schedule.
Facilitate documentation and sharing of processes, challenges, best practices, and lessons learnt among stakeholders.

Team Performance (10%)

Ensure a high-performance management culture,  open trustworthy  relationships, and integrity to enhance program officer’s smooth relations and accountability.

Provide supervision and support to project officers

Qualification, experiences, and competencies

Bachelor’s degree in Project Management, Education, Project Monitoring for community development and other related field (Master’s degree in the relevant field will be an added advantage)
Minimum of 7 years of experience managing donor-funded projects in the nonprofit or development sector.
Demonstrate  capacities   to   establish   and   maintain   strong   collaborative   working relationships with government officials, local organizations, communities, and other stakeholders.
Knowledge on the Tanzania education system and teacher’s workforce management is an added advantage.
Experience in working with NGO’s
Strong verbal/written communication skills.
Report writing skills: Ability to write complex reports.
Strong problem-solving skills, creativity in decision making.
Strong leadership, operation, and management skills.
Excellent team player with minimum supervision.

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At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

Financial Management & Reporting

Ensure timely and accurate financial reporting for internal purposes, group and statutory requirements.
Liaise group AM finance to fully understand the technical requirements and business guidelines set at group level.
Preparing the AOP, understanding and challenging the key business drivers. 3-5 years Business Plan
Using forecasting tools, ensure that adequate measures are factored in achieving business objectives

Manage liquidity levels and interactions with the business to ensure that the business pay for its obligations as they fall due.

Review working capital requirement on a regular basis.
Effectively and efficiently manage the cash and liquid assets of the Company with a view to ensuring that obligations to customers are met as and when due.
Negotiate/arrange External finance when necessary.

Manage Internal and External Audit Exercises by preparing and executing audit requirements to ensure achievement of desired outcomes.

Ensure timely completion and coordination of Quarterly Audits with no qualification or material adjustments
Review, preparation and Corporate Governance compliance on Annual Audited Financial Statements.
Liaise with External and Internal Auditors ensuring a clean audit report always.

Manage the business planning aspect of by putting in place tools to ensure that the business achieves the desired or better outcomes.

Ensure all expenditure is within AoP and any necessary unbudgeted expenditure is in line with the group FDoA procedure

Manage compliance to regulatory Airtel Money processes and procedures by ensuring that all processes are compliant to avert the risk of regulatory reprimands.

Ensure compliance with banking regulations and adherence to Central Bank stipulations on M Commerce operations
Develop and implement financial control policies and procedures.
Ensure all processes and controls are well documented and updated on a regular basis.
Follow up all Revenue Assurance & anti money laundering reviews. Ensure it is done and in compliance at all times
Ensure that AM is in compliance with all tax requirements/legislation
Ensure that all processes are executed according to the set policies and procedure.

Manage relationships with clients by ensuring smooth flow of information to ensure that the business maintains an optimal network for its business needs

Ensure compliance with banking regulations and adherence to Central Bank stipulations on M Commerce operations
To manage relationship with Partner Banks and other service providers in relation to settlements and payment.

Qualifications

Educational Level:
Must have:

Bachelors’ degree in accounting or business-related field.
Professional qualification: CPA /ACA / ACCA

Working Experience:
Must have:

At least 15 years of progressive experience in Finance
At least 8 years of experience in accounting for banking/ financial or telecommunications industry & regulatory reporting or exposure to negotiations with regulators and banking institutions

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Department: Front Office / Finance
Reports To: Front Office Manager / Financial Controller
Location: Ramada Beach Resort-Dar es Salaam
Employment Type: Full-time (Night Shift Supervisor)
Job Purpose:
The Night Auditor Manager oversees night audit operations, ensuring accurate financial reporting, smooth overnight front office functions, and adherence to hotel policies and procedures. This role combines leadership, customer service, and accounting responsibilities, and acts as the highest-ranking staff on-site during night shifts.
Key Responsibilities:
 Audit & Financial Oversight

Supervise and perform the nightly audit process, reconciling all revenue streams (rooms, F&B, outlets).
Verify and balance daily cash, credit, and billing transactions.
Review and approve audit reports, and submit daily revenue reports to management.
Investigate and resolve any audit discrepancies or variances.

Job vacancies
Front Office Supervision

Lead and supervise the night front office team (auditors, receptionists, security as applicable).
Assist guests with late check-ins, early check-outs, and overnight service needs.
Monitor hotel occupancy, no-shows, and handle emergency situations or guest issues professionally.

 Reporting & Handover

Prepare and deliver end-of-day reports to finance and management.
Ensure proper handover to the morning shift with detailed updates and action items.
Maintain accurate logs and records for all shift activity.

 Safety & Security

Oversee the safety and security of the hotel during the night shift.
Coordinate with security personnel to monitor the premises and report incidents.
Respond to emergency situations following hotel protocol.

Qualifications & Experience:

 Degree in Hospitality Management, Finance, or Accounting.
Minimum 3 years of experience in hotel front office or night audit operations.
Previous supervisory or managerial experience is an advantage.
Proficient in hotel systems (e.g., Opera, Hotelogix, POS) and basic accounting principles.
Strong working knowledge of Microsoft Excel and daily reconciliation processes.

Key Skills:

Strong leadership and problem-solving skills
Attention to detail and accuracy in financial reporting
Excellent customer service and communication
Ability to handle high-pressure situations calmly and professionally
Night shift flexibility and reliability

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Department: Sales & Marketing
Reports To: Sales Manager / General Manager
Location: Ramada Beach Resort -Dar es Salaam
Employment Type: Full-time
Online job portal
The Sales Executive is responsible for identifying business opportunities, building strong client relationships, and driving room, event, and banquet sales. The role involves promoting the hotel’s services, maintaining customer satisfaction, and meeting sales targets to increase revenue.

Key Responsibilities:
Sales & Client Acquisition

Identify and pursue new business opportunities through cold calling, networking, and site visits.
Develop and maintain relationships with corporate clients, travel agencies, event planners, and tour operators.
Respond to sales inquiries and prepare quotations, contracts, and proposals.

Hotel Promotion

Promote the hotel’s rooms, facilities (e.g., conference halls, restaurants, spa), and special packages.
Conduct hotel site inspections and presentations for potential clients.
Attend industry events, trade fairs, and exhibitions to represent the hotel and generate leads.

Revenue Generation

Meet or exceed monthly and quarterly sales targets.
Analyze market trends and competitor activity to adjust sales strategies.
Upsell services and packages to maximize revenue per booking.

Reporting & Coordination

Maintain an updated client database and sales activity records in the CRM system.
Prepare weekly/monthly sales reports and forecasts.
Coordinate with other departments (Front Office, Events, F&B) to ensure smooth execution of client bookings and events.

Qualifications & Experience:

 Degree in Marketing, Hospitality, Business Administration, or related field.
Minimum of 2-3 years of experience in hotel/resort sales or a similar role.
A strong network within the hospitality, travel, or corporate sector is a plus.
Familiarity with hotel sales systems (e.g., Opera Sales, Delphi) is an advantage.

Key Skills:

Excellent communication and interpersonal skills
Persuasive sales techniques and negotiation
Presentation and public speaking skills
Organization and time management
Knowledge of local market and trends
Customer-focused attitude

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Department: Information Technology
Reports To: IT Manager
Location: Ramada Beach Resort
Employment Type: Full-time
Job Purpose:
The IT Officer is responsible for managing and supporting the hotel’s IT systems, ensuring reliable and secure technology infrastructure, and delivering responsive technical support to all departments. The role plays a key part in maintaining system uptime, supporting hotel operations, and enhancing the overall guest experience through stable technology.
Key Responsibilities:
Systems & Infrastructure Support

Administer and support hotel systems including:

PMS (e.g., Opera, Hotelogix)
POS systems (e.g., Micros, Posist)
Back-office software (e.g., Sun System)

Online job portal

Monitor and maintain servers, workstations, printers, and network devices.
Ensure uptime of internet services, Wi-Fi networks, CCTV, telephony, and email systems.

Technical Support

Provide first-line support to hotel staff on hardware and software issues.
Troubleshoot and resolve problems related to desktops, laptops, printers, and mobile devices.
Ensure smooth check-in/check-out processes through PMS support.

 Security & Compliance

Implement and maintain cybersecurity measures (e.g., antivirus, firewalls).
Ensure data backups are performed and stored securely.
Maintain IT asset inventory and ensure software license compliance.

 Documentation & Reporting

Keep updated records of IT systems, passwords, licenses, and vendor contacts.
Generate reports on system performance, issues, and solutions.

 Vendor & Stakeholder Coordination

Liaise with IT service providers for system upgrades, repairs, and technical support.
Coordinate with management and department heads on IT needs and planning.

Training & Policy Implementation

Train hotel staff on IT best practices and system usage.
Enforce hotel IT policies and procedures.

Qualifications & Experience:

 Degree in Information Technology, Computer Science, or a related field.
Minimum of 2 years of experience in IT support (preferably in the hospitality sector).
Experience with hotel-specific systems (PMS, POS, accounting software).
Solid understanding of network setup, security protocols, and Microsoft Office 365.
Strong problem-solving skills, with the ability to work under pressure.

Key Skills:

Technical troubleshooting
Time management
Communication and teamwork
Attention to detail
Hospitality systems knowledge

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