Job Region: Tanzania

Project Administrator (2 Years Contract)

Reporting Line
HEAD OF PROJECT MANAGEMENT OFFICE

Location
Tanzania Head Office

Department
PROJECT MANAGEMENT OFFICE UNIT

Number of openings
1

Job Purpose

Job recruitment
To provide comprehensive administrative and project management support to a team of project and program managers managing a wide portfolio of the bank’s strategic projects, ensuring effective coordination, documentation, reporting, and stakeholder engagement in alignment with PMO best practices.

Principle Responsibilitie

Coordinate the review and approval of supplier payments in line with the agreed turnaround time (TAT) to ensure vendors are paid promptly.
Facilitate timely preparation, review, and approval of purchase requisitions and motivation documents to avoid procurement delays.
Maintain an organized project documentation repository for all PMO-led projects, ensuring documents such as project charters, status reports, risk logs, and change requests are updated and complete. Escalate documentation gaps to the relevant project manager or PMO lead for action.
Ensure version control and document security for all key project records.
Schedule project meetings, distribute agendas, and circulate meeting materials in advance.
Record minutes of project meetings, ensure key actions are captured, and follow up on action items to ensure closure within agreed timelines.
Organize logistics for project-related workshops, training sessions, and User Acceptance Testing (UAT) sessions, ensuring seamless execution.
Develop, maintain, and monitor the implementation of project communication and stakeholder engagement plans.
Act as a key point of contact for project inquiries, providing timely responses to stakeholders.
Support project managers in tracking project budgets, ensuring cost controls are applied, and no cost overruns are incurred without proper authorization.
Assist in preparing financial reports and variance analysis for PMO review.
Make travel and accommodation arrangements for consultants, project team members, and other relevant stakeholders to support project activities.
Maintain a central database of consultant schedules, ensuring alignment with project timelines.
Support the PMO in identifying process improvement opportunities and implementing best practices to enhance project delivery efficiency.
Proactively identify bottlenecks in project administration processes and recommend solutions.

Qualifications Required

Holder of University Degree or equivalent post graduate qualification in Banking, Finance, Law, Business Administration or Accounting.
Proficient computer skills and in-depth knowledge of office management software like MS Office (MS Excel and MS Word, specifically).
1-2 years’ experience in any administrative or project management support role
Proven work experience as a Project Administrator, Administrative Officer, or similar role.
Experience working independently and in a team-oriented environment.
Strong knowledge of project management frameworks such as PMBOK, PRINCE2, or Agile methodologies.
Familiarity with project management tools such as Microsoft Project, JIRA, or Asana.
Strong organizational skills with attention to detail and the ability to multitask effectively.
Excellent communication and stakeholder management skills.
Strong written and oral communication skills
Attention to details and accuracy.
Good Interpersonal skills to engage effectively with stakeholders at all levels.
Strong organizational skills to manage multiple priorities efficiently.
Customer service skills to effectively address stakeholder concerns and expectations.
Effective time management skills to ensure project deliverables are met within deadlines.
Vendor management skills to support effective coordination and relationship management with suppliers.

CRDB Commitment

CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.
It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.
Talent recruitment

Only Shortlisted Candidates will be Contacted.

Deadline
2025-07-24

Employment Terms
CONTRACT

Contract Duration
2 YEARS

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About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Join us deep in the heart of the world’s most celebrated wildlife reserves, where the Big Five – the lion, the leopard, the buffalo, the elephant and the rhinoceros – run free on the endless, untamed landscape. Perched on a series of elevated platforms and walkways, our Lodge sits next to an animal watering hole, where you can watch a family of elephants stop for their morning drink. Nestled in the heart of Central Serengeti amid wide-open plains, our Lodge is just a 45-minute drive from the Seronera Airstrip, accessible by connecting flights from three main airports within Tanzania. This beautiful lodge opened under the Four Seasons Hotels and Resorts family in December 2012, and has 77 rooms including 12 suites and 5 villas, 3 stunning Food and Beverage venues, our unique Discovery Centre offering an interactive experience where you can learn about the wildlife, history and people of the Serengeti, Kijana Kids Club, a spa with 6 free-standing treatment pavilions offering bespoke rituals and treatments that celebrate Africa’s magic and mystique, fitness center and a dedicated team bringing your magical wildlife safaris experiences to life.
About:
Four Seasons Serengeti is perched on a series of elevated platforms and walkways, our Lodge sits next to an animal watering hole, where you can watch a family of elephants stop for their morning drink as you sip your own out on your room’s private balcony. Under the constant protection of local Maasai tribes people, we’ll take you in the bush for an exhilarating game drive, or you can soar high in the sky on a hot-air balloon safari.
ESSENTIAL FUNCTIONS:
1. Coordinate the selection, training, development, and evaluation of employees and managers in the kitchen through effective management and leadership to ensure that established standards are met; by long-range strategic planning for outlet operation.
2. Assist in the planning and development of menus for the hotel; ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration.
3. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions and inventory control.
4. Ensure that sanitation standards as set forth by Four Seasons and local regulations are in compliance as well as the cleanliness and organization of the kitchen.
5. Set up control systems which will assure quality and portion consistency and the ability to create proper purchasing specifications as well as monitor and review operating criteria and develop an awareness of the importance of food preparation and quality.
6. Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule.
7. Communicates effectively with staff and ensure they are fully briefed at all times
8. Maintains organized administration of departmental and personnel records, including rostering, leave planning and employee feedback.
9. Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook.
10. Conducts daily briefing and monthly departmental meeting (with minutes copied to division head) and participates in meetings when invited
11. Participates in recruitment & selection of kitchen staff and provides regular and fair performance feedback to employees, formally and informally as appropriate
12. Is seen as a hands-on leader, assists employees in crunch times; Walks the talk
13. Maintains a clean and orderly work area and ensures tools & equipment are well maintained and in sufficient supply
14. Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
15. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee handbook.
16. Work harmoniously and professionally with co-workers .
Education:
A college degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required
Experience:
Two to five years of previous management experience in multiple culinary/food & beverage department head levels.
Skills and Abilities:
Requires a working technical knowledge of the Division as well as Four Seasons standards, policies, and standard operating procedures. Working knowledge is generally learned on the job.
Requires the ability to operate Computer Equipment and other food & Beverage Computer systems.
Requires the ability to operate and utilize culinary production equipment and tools. Requires Reading, Writing and oral proficiency in the English language.
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Manager; Collateral Inspection Coverage (1 Position(s))
Job Location :
Head Office, Hq
Job Purpose:
Responsible for overseeing and coordinating all collateral inspection activities across zones to ensure timely, accurate, and risk-based coverage. Safeguard operational efficiency and standardization across all inspection zones.
Main Responsibilities:

Supervise a team of Collateral Inspection and Reporting Specialists, providing guidance, training, and performance oversight.
Ensuring uniform application of inspection protocols.
Develop and maintain an annual inspection plan that aligns with the bank’s collateral risk profile and business volumes.
Review inspection reports for quality, consistency, and completeness before submission to governance and credit units.
Review validation of inspection report and report to senior management on collateral status and any potential risks.
Monitor collateral-related risks identified through field inspections and ensure prompt escalation and follow-up action.
Analyze inspection trends to detect early warning signs of fraud, deterioration, or non-compliance in collateral arrangements.
Work closely with the Collateral Governance team to strengthen field level controls and incorporate lessons learned from audit findings.
Ensure that zonal inspectors adhere to safety, ethical, and security standards during field activities.
Serve as the main liaison between the field inspection team and central units such as Risk, Credit, Legal, and Relationship Management.
Engage warehouse operators, borrowers, and third-party collateral managers to resolve complex or escalated inspection issues.
Present consolidated field insights and coverage statistics to senior management to inform strategic collateral decisions.
Coordinate with internal audit, compliance, and external assurance providers during inspections or control assessments.

Knowledge and Skills:

Strong expertise in collateral inspection, risk-based monitoring, and asset verification techniques.
Business understanding of loan portfolio management, NMB lending policies and loan products.
Proven leadership and team management skills, including remote supervision across regions or branches.
Analytical acumen with ability to synthesize field data into actionable insights for risk mitigation.
Excellent report writing, communication, and stakeholder engagement abilities.
Familiarity with digital inspection tools, GPS tracking, photographic evidence systems, and mobile reporting apps.
Ability to travel as needed and handle cross-regional operational challenges.

Qualifications and Experience:

Bachelor’s degree in Finance, Agribusiness, Business Administration, Economics, or a related discipline.
Minimum of 4 years’ experience in banking or financial services, with substantial exposure to secured lending, commodity finance, and risk management.NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.

Job opening date : 17-Jul-2025

Job closing date : 31-Jul-2025
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Job Purpose:
Responsible for developing, implementing, and maintaining policies, frameworks, and procedures for effective collateral management governance. Ensure adherence to collateral documentation standards and regulatory requirements across all collateralized lending.
Job recruitment
Coordinate periodic reviews of collateral processes to ensure alignment with internal controls and risk appetite.
Support automation and system enhancements to strengthen collateral data integrity and reporting.
Prepare regular reports and dashboards for senior management on collateral trends, exceptions, and policy compliance.
Identify and mitigate risks related to collateral valuation, legal enforceability, custody, and release processes.
Monitor exceptions and breaches in collateral coverage, margin calls, and facility conditions.
Conduct internal control reviews, recommend corrective actions, and track implementation of audit findings.
Ensure segregation of duties is upheld in collateral lifecycle processes to prevent fraud or misappropriation.
Liaise with Credit Risk, Legal, Operations, Relationship Managers, and external custodians to enforce collateral controls.
Act as the primary point of contact for internal auditors, compliance teams, and regulators in collateral governance matters.
Collaborate with relevant teams to ensure policy awareness and operational alignment.
Support training and awareness programs for business units on collateral management protocols.
Review audit reports from the field team and analyze data to assess the risk levels of collateralization goods.
Monitor trends in commodity prices and the value of collateral ensuring proper collateralization ratios are maintained.
Conduct deep dive audits to within the unit, report and track the mitigations plans.
Coordinate and Conduct Risk self-assessment for the department and ensures exceptions are tracked and remediated.
Preparations, tracking and monitoring collateral management Key risks and reporting their thresholds compliance.
Track and closures audit findings and ensure non- repetitive findings.
Knowledge and Skills:
Strong understanding of collateral types (commodities, real estate, financial instruments), legal enforceability, and banking regulations.
Proficiency in control frameworks, risk management, and audit processes related to collateral handling.
Excellent analytical skills and attention to detail, especially in reviewing documentation and process compliance.
Skilled in Excel, collateral systems and reporting tools.
Strong communication, documentation, and stakeholder engagement abilities.
Qualifications and Experience:
Bachelors degree in Finance, Banking, Agribusiness, Risk Management, Economics, Law, or related field.
Minimum of 3 years’ experience in banking or financial services, with a focus on risk, compliance, or credit operations.
Experience working with collateral systems or secured lending operations.
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Job opening date : 17-Jul-2025
Job closing date : 31-Jul-2025
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Specialist; Zonal Collateral Inspection and Reporting (1 Position(s))
Job Location :
Head Office, Hq

Job Purpose:
Responsible for conducting regular field inspections and physical verification of pledged or warehoused collateral to confirm quantity, quality, and condition. Ensure that all collaterals are stored properly, secured, and documented in line with bank policy.
Main Responsibilities:

Prepare timely and accurate inspection reports, highlighting any discrepancies, deterioration, or risks observed.
Maintain a structured schedule of inspections based on risk category, loan value, and asset type.
Support onboarding and classification of new collateral by validating its physical and legal status.
Identify and escalate instances of non-compliance, under-collateralization, or suspected tampering or diversion of goods.
Monitor collateral value fluctuations and alert relevant teams to breaches of minimum coverage requirements.
Recommend risk mitigation measures, such as enhanced monitoring or third-party validation, for high-risk collateral.
Maintain documentation trails and photo logs to support traceability and audit readiness.
Work closely with Relationship Managers, Credit Analysts, and Risk Officers to plan inspection visits and report findings.
Coordinate with warehouse operators, borrowers, and third-party collateral managers during field inspections.
Serve as a liaison between the bank and external inspection agencies when outsourcing verification.
Provide inspection-based feedback to collateral governance teams to improve control measures.
Conduct regular on-site audits and inspections of the warehouse facilities and goods.
Verify the authenticity and condition of warehouse receipts and collateral
Report discretion, risks or any signs of collusion between collateral managers and depositors
Collaborate with external collateral managers and provide real-time updates to the head office.

Knowledge and Skills:

In-depth knowledge of asset types commonly used as collateral (agricultural produce, equipment, inventory, etc.).
Strong understanding of collateral control practices, warehouse logistics, and security protocols.
Excellent report writing, photographic documentation, and analytical skills.
Ability to travel extensively and work in rural or semi-urban settings as required.
Proficient in using inspection tools and digital reporting platforms (e.g., mobile forms, inspection apps).

Qualifications and Experience:

Bachelors degree in Agriculture, Agribusiness, Finance, Economics, Supply Chain, or related fields.
Certification in asset valuation, field auditing or related fields will be an added advantage
A minimum of 3 years’ experience in asset inspection, warehouse operations, or collateral verification.
Experience in agricultural lending, commodity handling, or field audit.NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.

Job opening date : 17-Jul-2025
Job closing date : 31-Jul-2025
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A private employer based in Chunya – Mbeya, Tanzania, is seeking to hire a professional female chef with proven experience in preparing Chinese cuisine.   
Tanzania travel guide
Requirements: 

Must be female 
Proven experience in cooking authentic Chinese dishes 
Certificate or Diploma in Hotel Management or Culinary Arts 
Willing to relocate or work in Chunya – Mbeya 
Must be clean, reliable, and able to plan weekly menus 

Job Responsibilities: 

Prepare a variety of Chinese dishes for private clients or events 
Develop weekly or special menus 
Maintain high hygiene and food safety standards 
Collaborate with other kitchen staff if applicable   

Compensation: 

Salary and working terms will be discussed with the selected candidate, based on experience and availability

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Responsible for the requirement verification, development, implementation, go-to marketing and management of Digital Banking products and services across the bank. Oversees alternate channels including consumer online banking, mobile banking, digital wallet, Agency Banking, and entire digital spectrum in term of new development or enhancement of the existing product. Additionally, the role demand to identify and assess opportunities to increase customer adoption, drives greater market share and along with the business head.
Roles & Responsibilities

Support, Document and maintain workflows, processes, and procedures, coordinating with Digital Bank Product and Channel teams to ensure proper procedures for control points.
Perform operation tasks, review and update of departmental procedures, processes, and workflow to produce high-quality, cost-effective delivery of digital banking operation.
Responsible for digital banking product project management & development over electronic channels
Ensure digital banking department operations are aligned with organizational and best implementation standards.
Identifies and assesses opportunities to drive customer acquisition and retention; increases adoption in Digital Banking product/service/solution.
Actively manages day-to-day vendor management responsibilities and assists in vendor/partner contract and pricing negotiations.
Develop strong relationships with external vendors, business teams, and other upstream and downstream support teams.
Work closely with a wide range of stakeholders including product owners, technology, compliance, and external vendors to construct and deliver quality services in digital channels.
Conduct research on the best and evolving market practice to define the most efficient and customer-friendly UI throughout the entire customer journey. Interpret digital journey and engagement effectiveness, and identify learning, insights, and actions.
Articulate the value of “Digital” and integrate into the business operating model from the perspective of sales revenue, cost savings, and customer experiences.
Maintain an understanding of external competitive digital developments and their impact on our business and innovation strategy.

QUALIFICATION AND SKILLS

Bachelor’s degree, preferable in fields of information technology, computer science, business, banking and finance or other relevant academic backgrounds, preferably with a significant track record in managing digital channels Excellent technical skills, project management abilities,
In depth knowledge and understanding of banking products and services, and ability to structure and deliver customized solutions which meet customer needs.
At least 1+ years of relevant working experience in Digital space, MNO’s, fintech role in Banking Operations, preferably in area of digital transformation.
Able to work independently, organized, creative and attentive to details.
Project Management and Change Management skills.

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The purpose of this role is to lead and manage the corporate regulatory compliance function while providing coordination, guidance, and direction for the performance of all regulatory compliance functions within the Bank.
Roles & Responsibilities
Regulatory Affairs (50%)

Perform AML/CTF tracking.
Update “banned list” for use by account management teams.
Collect and aggregate compliance data from the various units
Perform research and prepare summaries of legislation/regulation for issuance to internal operational and functional constituencies.
Preparation and submission of corporate reports and documents to various regulatory authorities
In collaboration with business segments, development, and communication of corporate policies, procedures, and guidelines in support of corporate legislative/regulatory compliance response plans
In collaboration with business segments, development, and maintenance a regulatory/legislative compliance monitoring system to confirm corporate compliance with regulatory/legislative requirement.

 
Driving Compliance (50%)

Play a leadership role in planning, executing, and monitoring activities associated with compliance issues/matters.
Manage the development and implementation of compliance programs with a focus on refining existing compliance programs and developing new programs in response to evolving regulatory, legal, and business requirements.
Develop strategies for continuous improvement of the compliance function, including seeking best practices through internal assessments, external benchmarking, and networking with peer groups and trade associations, establishing or participating in professional organizations or associations of regulatory/legislative compliance professionals.

 
QUALIFICATION AND EXPERIENCE REQUIRED

Bachelor ‘s degree or its equivalent in Risk Management or a related field.
At least 5 years’ relevant working experience in a similar position.
Computer literacy and knowledge of new evolving technology systems
Experience in the development of compliance policies, procedures, and guidelines
Knowledge of legalization and regulation within a banking environment
Risk and risk management, including risk mitigation.
Ability to make decisions and take actions and accept responsibility for the same.
Ability to professionally interact with external and internal constituencies.
Ability to work independently or as part of a team.
Ability to accommodate operational and functional ambiguity and change.
Proven ability to influence others and to achieve tangible business results while incorporating compliance processes, systems, and resources into all aspects of corporate operations.

 
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Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
Based in a branch will have responsibility for selling products and servicing customer needs on a proactive and reactive basis. The role holder will be required to meet minimum performance standards across service and sales meeting a minimum number of sales per week based on an appropriate product mix. The role is based in a named Branch, but the role holder will be expected to work in and support other local branches as and when required. The role operates using pre-programmed systems and well-defined procedures, but there may be times when the role holder must address unforeseen situations, escalating to more senior level as appropriate.
Job Description
95%
Sales & service:

Opening Current accounts, savings products, packaged loan products, card products, and any other bank product or service assigned for sales, etc.
Undertake customer service initiatives/requirements for face-to-face customers to pre-determined service standards
Opening Current accounts, savings products, packaged loan products, card products etc.
Building relationships with existing customers to pro-actively anticipate and address future customer needs and identify sales opportunities.

Cross-sell appropriate customer needs related products face to face
Complete follow-up paperwork and undertake administration activities to ensure effective, efficient, and compliant operation of the branch.
Assist customers in completion of Bank stationary, forms etc.

Introduce customers to appropriate product/segment specialists

Undertake in-bound and out-bound marketing, special campaigns, promotions etc.

Deal with handling complaints in the Banking Hall
Review merchandising – general Banking Hall appearance, displays, cleanliness, tidiness etc.
Works to achieve service and sales targets
Maintain statistics and monitor progress of target reporting
Ensure on boarding process and relationship deepening.
Delivering an individual assigned financial target on local business.

5%
Business Management:

Maintain statistics and monitor progress of target reporting

Risk and Controls Objectives
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards
 

Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
Understanding of own role in the end-to-end processes in which you play a part, including applicable risks and controls.
Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgement and responsible risk management.
Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future. Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
Continuous and proactive engagement with regulatory bodies, unions where applicable
All mandatory training completed to deadline

Be seen/heard doing/being…………
In an Operations context:

Maintaining a current understanding of customer needs, emerging trends, sales and servicing best practice, etc., sharing it with colleagues and applying it to day-to-day operations.
Supporting, and where appropriate leading, effective client meetings; understanding and owning the customer’s goals, promoting the full range of Absa products, and continuously developing long-term loyalty to the brand.
Planning and effectively managing their schedules and time to invest in high value activities, building in buffer zones to cover ad-hoc activities.

In a People context.

Actively seeking feedback on their own performance from others and taking action to develop and improve their own capabilities.
Actively contributing to the development of a “team culture” across the Branch, including the Specialist sales teams.
Being responsive to colleague queries and requests for support.

Have the following impact on………….
 
Customers:

Experience a consistently high standard of well-integrated customer service across all Network and Specialist propositions.
Feel important, appreciated and that their needs are understood.
Feel confident that Absa can make and save their money.
Will readily sign up to appropriate, additional Absa’ products and services when offered and will recommend others to Absa based on their experience.

Colleagues:

Collaborate with him/her routinely and naturally and treat them as a valued member of the Branch team.
Demonstrate confidence in the role holder as a colleague.

The Business:

See a motivated, high performing Branch team, working as one with their branch and operations colleagues, to achieve, and often beat, their plans and goals.

Technical skills / Competencies
 
Skills & Competencies
What does the role holder need to be able to do/be good at doing?

Keyboard skills to operate relevant Customer Systems
Basic numeracy for maintaining sales records
Tact and diplomacy
Empathy
Communication skills particularly oral
Presentation skills
Networking
Commercial Awareness
 Building Relationships quickly
Effective interpersonal skills (effective questioning and active listening)
Service Excellence
Personal Drive
Ability to plan and organise

Knowledge, Expertise and Experience
Experience
What does the role holder need to have done before?

Operated in a customer facing role where service is paramount
Experience in service and sales environment
Has experienced a target driven role

Knowledge
What does the role holder need to know/know about and/or be qualified in?

Awareness of Banking products, tariffs and services and knowledge of bank systems
Customer service standards
IT literate
Sales standards in line with regulation
Competitor information in relation to products and service
Fully conversant with all Personal Sector products/services/tariffs
Detailed knowledge of relevant Customer systems to sell
Good knowledge of Bank’s internal systems
Awareness of Group Services e.g. Absa card, Credit Scoring Unit and Central Operations Processing
A detailed knowledge of the Bank’s Account Opening Policies and Procedures

Other requirements specific to the role:

Courtesy when dealing with a range of customers
Initiative required to satisfy customer needs and seize sales opportunities

Training requirements specific to the role
Sales process and selling training, service modules and minimum regulatory training. Also includes technical training to ensure competence in account opening, and various bank systems. Also:

Personal Banker’s Course
Sales & Marketing Course
Credit Scored Personal Lending Products
Account Opening Procedures
Know Your Customer

Education
 
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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About Us:
Holtan East Africa Limited has come a long way as a name synonymous with
quality construction in Tanzania. From a modest beginning in 1996, Holtan has to its
credit many mile-stones built on the foundation of trust, quality and response to its
client’s needs.
It always strives to offer one stop solution to all construction related requirements.
Continuing with this philosophy, what started as a Construction company
diversified into providing wooden flooring, modular kitchens, furniture and
complete interior fit-outs along-with the core business of construction.
Key Responsibilities:
• Perform inspection, diagnostics, and preventive maintenance of mechanical
systems on construction equipment and heavy vehicles.
• Troubleshoot faults and carry out mechanical repairs, ensuring minimal
equipment downtime.
• Develop and implement maintenance schedules, spare parts planning, and
repair procedures.
• Monitor equipment performance, fuel efficiency, and operational safety.
• Work closely with project teams to ensure timely availability and
functionality of machinery.
• Ensure compliance with safety regulations, quality standards, and company
policies.
• Maintain proper documentation and service records for all equipment.

Recruitment services

 
Qualifications and Experience:
• Bachelor’s Degree in Mechanical Engineering or a related field.
• Minimum of 3–5 years’ experience in construction equipment maintenance or
a related mechanical role.
• Strong knowledge of diesel engines, hydraulics, and heavy machinery
systems.
• Experience working with CAT, Komatsu, JCB, Timber Cutting Machines or
similar equipment is an added advantage.
• Excellent problem-solving, planning, and organizational skills
• Strong communication skills and ability to work under pressure in field
environments.
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