Jobs In Tanzania

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  • Electrical Engineer – Compliance Job at Sotta Mining Corporation, Nyanza Mine Site

    Job Advert
    Position: Electrical Engineer – Compliance (1 Post)
    Reporting to: Electrical & Instrumentation Manager
    Place of Work: Nyanza Mine Site, Sengerema District
    The role holder has the following responsibilities:

    Act as the legally appointed Electrical Engineer – Compliance for the site, ensuring compliance with mining and electrical legislation are adhered to.
    Ensure that Electrical Works meets site standards as dictated by Tanzania Electricity Rules 1932 and Tanzania Electrical Act 2008.
    Oversee the design, installation, maintenance, and inspection of all electrical systems, including high-voltage distribution, underground cabling, and fixed plant equipment including and up to 11kV.
    Lead the Design and Approve of High Voltage Switching Procedures in line with Site Isolation Procedures.
    Oversee and Ensure Compliance with the Site-Specific High Voltage Safety Management Plan.
    Ensure that all Power System Protection Settings are current and applicable for all High and Low Voltage Installations where required on Feeders, Incomers and Outgoing Circuit Breakers.
    Liaise with regulatory bodies, auditors, and inspectors to ensure ongoing compliance.
    Maintain accurate records of electrical inspections, test results, and maintenance schedules.
    Lead incident investigations related to electrical systems and implement corrective actions.
    Provide technical guidance and mentoring to electricians, apprentices, and contractors.
    Report to Electrical Supervisors/Senior Personnel any irregularities that may be found during execution of your duties.

    Required Skilled Knowledge
    Qualification:

    Recognized Trade Certificate/Engineering Diploma/Degree in Electrical
    Extensive Experience with Power Distribution including Operation, Maintenance and Reliability
    Ewura Class A or B Electrical Installation Licence

    Experience:

    More than 5 years experience in mining/construction industry in Electrical Supervisor or Electrical Compliance roles

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  • Business Development Officer at Tukuyu Branch NBC

    NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
    Job Summary
    Recruitment and Management of borrowing customers under Micro-SME segment (Kua Nasi, Agriculture & LaRiba) and ensure growth of quality loan portfolio as per Bank’s Credit policy and Product Procedure Manuals.
    Job Description​

    Job Description

    Key Accountabilities
    Growth of quality loan portfolio (Branch targets)

    Onboarding of eligible borrowing customers as per Product Procedure Manuals
    Follow up on pipelines/sale leads to ensure maturity within agreed TAT.
    Identify, explore, and negotiate business (lending) opportunities with existing and new and customers.
    Engaging with external and internal business stakeholders to ensure that the Bank’s interests are properly presented and safeguarded.

    Credit underwriting functions

    Receive and review Credit applications and ensure compliance to approved checklist of required documents.
    Liaise with CRC members to ensure eligible customers are visited to validate the information submitted, business and collaterals provided.
    Assessment (credit appraisal) of Micro-SME credit applications to determine creditworthiness for Bank’s financing in-line with Product Procedure Manuals.
    Ensure all credit applications forwarded to HQ for approval were reviewed, discussed, and deliberated by CRC (as per Product Procedure)
    Attend/address all issues or queries raised by HQ (Retail credit/Business) in collaboration with CRC without compromising procedure.

    Loan Portfolio Management

    Ensure approved loans adhere to approved terms and conditions.
    Ensure post disbursement business visits are made to confirm fund utilization and report/take necessary action where deviation occurs.
    Ensure customers’ visits are made and reports are prepared as per the Bank’s guidelines.
    Ensure proper documentation and record keeping of all approved credit application documents at branch.
    Facilitate timely renewal/refinancing of eligible existing facilities.
    Review loan portfolio and recommend appropriate interventions to ensure it performs in line with approved performance indicators and targets.
    Help branch to devise and execute turnaround or recovery measures geared to improve quality of loan portfolio.

    Deposit mobilization & Cross selling

    Mobilize deposits from new and existing Micro-SME customers under KUA NASI, NBC Shambani and La Riba segments.
    Cross selling of Bank’s existing and new products & services Support Liaison role between internal and external stakeholders

    Capacity building

    Conduct mass marketing/training with customers (potential & existing)
    Conduct products awareness sessions with branches or external customers

     
    Relationship management & Advisory function

    Develop and maintain business relationships with customers on the Bank’s behalf.
    Customer advisor on various business or lending requirements and devise proper credit structuring.

    Reporting & Meeting attendance 

    Compulsory attendance at CRC, Loan delinquency and collections meetings etc as directed by authority.
    Preparation and submitting of standard periodic reports or any report as required by management.

     
    Education and Experience Required:
    Education required.

    Holder of First degree or its equivalent in Finance, Accounting, Agribusiness, Banking, Economics, Planning and/or relevant fields from recognized higher learning institution. Master’s degree or Banking certification will be an added advantage.

    Experience required.

    At least 1 year working experience in the Banking industry.
    Experience in Micro-SME lending will be an added advantage.

    Knowledge & Skills:

    Deciding and initiating action
    Learning and researching
    Entrepreneurial and commercial thinking
    Relating and networking
    Adapting and responding to change
    Persuading and influencing
    Creating and innovating

    Qualifications
    Bachelor’s Degree – Business, Commerce and Management Studies, Digital familiarity (Meets some of the requirements and would need further development), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets all of the requirements)
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  • Principal Officer Bancassurance at Bank of Baroda

    Job vacancy: Principal Officer Bancassurance
    Organization: Bank of Baroda (Tanzania) Limited
    Contract type: Permanent

    About the Bank
    Bank of Baroda (Tanzania) Limited is wholly owned subsidiary of Bank of Baroda. Presently the Bank has branches in Dar es Salaam, Arusha, Kariakoo and Mwanza.
    The Bank is providing full-fledged banking operations and serving the people in all walks of life. The bank is financing businessman, traders, manufacturers, retailers, individuals, employees of well-established companies, institutions, government departments, SMEs etc. in addition to other Banking Services.
    Bank of Baroda Tanzania Limited is hereby inviting applications from suitably qualified candidates to fill the following vacancy.

    Position title
    Designation: Principal Officer Bancassurance

    Job purpose
    To lead and grow the bank’s bancassurance business by driving sales, ensuring regulatory compliance, and maintaining strong relationships with insurance partners while delivering high-quality and ethical customer service.

    Key duties and responsibilities

    Lead and manage all bancassurance activities, ensuring compliance with regulations and ethical standards.

    Implement strategies to achieve sales targets and grow the bancassurance business.

    Oversee agency agreements, negotiate commissions, and manage relationships with insurance partners.

    Manage life and non-life products, including claims processing within agreed timelines.

    Act as the main link between the bank, insurance companies, and customers.

    Support and drive sales across branches, including client onboarding and retention.

    Ensure high-quality customer service and ethical business practices.

    Maintain compliance with regulatory bodies (TIRA and Bank of Tanzania) and submit required reports.

    Coordinate financial, audit, and tax matters related to bancassurance.

    Train staff, identify knowledge gaps, and support marketing initiatives.

    Build strong relationships with regulators and stay updated on industry changes.

    Perform any additional duties assigned by management.

    To ensure that assigned target is achieved.

    Qualifications and experience required

    Bachelor’s degree in Insurance and Risk Management.

    Candidate shall have minimum of 2 years of working experience in insurance operating in Tanzania.

    Candidates having Master’s or higher degree and having required or higher experience with any commercial bank operating in Tanzania will be given preference.

    Working knowledge of insurance legislation and regulations.

    Certificate of proficiency in Insurance from recognized college or Institution.

    Who can apply
    Candidates holding Local Citizenship i.e., Tanzanian Nationality only can apply for the requested Job opportunity.
    All above positions will be transferrable in nature within Tanzania as per requirement of our Bank.

    Remuneration
    Successful candidates shall receive a competitive salary.

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  • Procurement Officer at Thamini Uhai

    JOB ADVERTS 
    Thamini Uhai, formerly World Lung foundation, is a Tanzanian non-governmental organization that has partnered with the Government of the United Republic of Tanzania since 2008 to reduce maternal and early neonatal mortality and strengthen health systems in underserved rural areas. From 2008 to 2019, Thamini Uhai worked with Bloomberg Philanthropies to expand quality Emergency Obstetric and Newborn Care services and, in collaboration with the Ministry of Health and Local Government Authorities, piloted and scaled birth companionship as a core element of respectful maternity care across 27 health facilities in Kigoma, Katavi, Geita, and Mwanza Regions.
    Partnership Program for Maternal and Newborn Health Improvement in Tanzania
    Thamini Uhai has received funding for implementation of Partnership Program for Comprehensive and Integrated Maternal and Newborn Health Improvement (Mjamzito na Mtoto Salama) in Tanzania. This is a five-year program implemented in 3 regions of Tanzania Mainland. The initiative is jointly supported by Bloomberg Philanthropies and the Gates Foundation and will be implemented in two phases from September 2025 to June 2027 and from July 2027 to June 2030 in Geita, Katavi and Kigoma regions. The program will contribute to accelerating 2030 SDG targets through improving maternal and newborn health outcomes in Tanzania by strengthening the delivery of quality and respectful Emergency Obstetric and Newborn Care (EmONC)- including the postpartum hemorrhage (PPH), antenatal care, and comprehensive newborn care, with a particular emphasis on scaling up care for small and sick newborns.
    The initiative will also provide strategic technical support to the Ministry of Health in reviewing technical guidelines and associated learning resources. In this regard, Thamini Uhai wishes to recruit the following positions:
    Procurement Officer (one position)
    DEPARTMENT: Finance and Operations
    REPORTS TO:  Director of Finance and Operations
    ASSIGNMENT TYPE:  Full-time
    LOCATION: Dar Es Salaam
    CONTRACT LENGTH: One year (with possibility of extension)          
    POSITION SUMMARY:
    Under the supervision of the Director of Finance and Operations, the Procurement officer will take responsibility of the Procurement management functions of Thamini Uhai program. He/she will be responsible for execution, implementing and managing the overall procurement and related functions. He /she will also liaise with the Regional Offices to ensure effective coordination of procurement standards and implementation of Thamini Uhai and donor policies and procedures across program.
    Main Duties and responsibilities

    Establishes and maintains procurement plan and ensures timely delivery of goods and services.
    Assist with the preparation of request for quotation, initiations to bid, requests for proposal and co-ordination of their timely dispatch by email or dispatch.
    Maintaining current up to date procurement documents and manuals.
    Review requisitions for completeness and accuracy; follow up on discrepancies with the initiating department and identify available suppliers from the list of preferred suppliers for each requisitioned item.
    In collaboration with the procurement evaluation committee, prepare request for quotation, invite the price quotation, coordinate the opening and evaluation of the bids, conduct the price analysis together with procurement evaluation committee panel members for the review by the Director of Finance and Operations and Executive Director
    Coordinate with the selected bidder to ensure completion of all procurement process including bid security, contract award notice and that contract documents are distributed accordingly.
    Ensure procurement transactions have adequate and accurate supporting documentation and proper filing to ensure compliance with policies and procedures
    Expediting and tracking purchase orders.
    Compile suppliers Invoices and ensure weekly submission to Finance for payment.
    Responsible for submission/sharing of the weekly procurement tracker to keep the team updated and identifying any gaps for any corrective measures
    Follow up and ensures that all outstanding purchase orders are delivered by the due date.
    Researching pricing obtaining quotes locally/internationally on low value items.
    Provide purchased materials to the responsible receiving office and do all actions for completing the process.
    Maintain and manage all procurement documents for records and Audit purpose.
    Preparation of variety of reports, correspondence, and documents (e.g. purchase orders, quotation analysis and amendments) on procurement-related matters.
    Any other related duties provided by the superior / line manager.

    Required Qualifications

    Bachelor’s Degree in Procurement and Logistics, Supply Chain Management, or related field.
    Certified with the Procurement and Supplies Professional and Technician Board (PSPTB).
    Minimum of 3 year’s professional experience in procurement, supplies and logistics ideally with experience working with Donor-funded Projects.
    Previous work experience with multiple projects involved in environmental and/or community issues.
    Proven ability in supply chain management and logistics.
    Excellent written and oral communication skills,
    Fluency in English and Kiswahili Languages
    Good Microsoft Computer knowledge. (Excel, Word and Powe Point)

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  • System Analyst at CRDB Bank

    Reporting Line
    MANAGER ICT

    Location
    Subsidiary

    Branch
    CRDB INSURANCE

    Number of openings
    1

    Job Purpose

    The System Analyst is responsible for analyzing business requirements, designing system solutions, supporting enterprise applications, and ensuring successful implementation aligned with organizational goals. The System Analyst will support in delivering system projects, enhancements, and operational stability within the insurance systems environment. The role focuses on requirement gathering, small system developments, integrations, testing, quality assurance, and ongoing application support to ensure efficient operations across core insurance, finance, digital platforms, and third-party integrations.
     
    The position acts as a bridge between business users, vendors, and the ICT team to ensure systems meet operational, regulatory, and performance requirements.

    Principle Responsibilities

    Gather, analyze, and document business requirements from underwriting, claims, finance, operations, and management teams.
    Prepare Business Requirement Documents (BRDs), functional specifications, process flows, and user stories.
    Support project planning, task tracking, and coordination with vendors and internal teams.
    Perform gap analysis and recommend practical system solutions.
    Follow change management procedures and documentation standards.
    Implement small system enhancements, configurations, reports, and automation tasks.
    Support customization of the core insurance system, ERP, and digital platforms.
    Assist in data mapping, validation rules, and workflow configurations.
    Support API integrations between core systems, finance systems, mobile applications, portals, and third‑party partners.
    Monitor system integrations and resolve interface‑related issues.
    Work closely with vendors on system upgrades and continuous improvements.
    Develop and execute test cases, including functional, integration, regression, and UAT testing.
    Coordinate and support User Acceptance Testing (UAT) activities.
    Log, track, validate, and support resolution of defects prior to release.
    Ensure solutions meet business requirements as well as compliance and regulatory standards.
    Provide second‑level system support by troubleshooting operational issues, analyzing recurring incidents, and recommending permanent corrective solutions.
    Support system performance monitoring and optimization initiatives.
    Maintain proper documentation of system changes, releases, and configurations.

    Qualifications Required

    Bachelor’s degree in IT, Computer Science, Insurance, Software Engineering, or related field.
    Minimum 2–5 years’ experience in system analysis, application support, or enterprise system implementation.
    Experience working with core systems, ERP platforms, or other enterprise applications, with prior exposure to insurance or financial services environments considered an added advantage.
    Practical involvement in software development, system enhancements, integrations, and change management processes.
    Good understanding of the Software Development Life Cycle (SDLC), including change and release management processes.
    Working knowledge of database concepts and system integration principles, with an understanding of insurance business processes (underwriting, claims, reinsurance, and finance) considered an added advantage.
    Working knowledge of SQL and database querying, with the ability to analyze business requirements and translate them into clear functional specifications, including API and system integration requirements (REST/SOAP).
    Strong analytical and problem‑solving skills, complemented by effective communication, stakeholder coordination, attention to detail, and strong documentation capabilities.

    CRDB Commitment

    CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.

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  • Data Scientist – Solutions at Yas

    New vacancy Let’s grow together, become our Data Scientist – Solutions
    Bachelor’s degree in computer science, Engineering / IT, Data Science or relevant field is preferred.
    Minimum 2 years in Data science, Analytics, or software development / engineering. Strong Programming Skills
    Core responsibilities

    Design and develop data-driven solutions (e.g., predictive models, optimization algorithms, recommendation systems, Reporting solutions) to address these challenges.
    Implement automated solutions using appropriate tools and frameworks.
    Prepare and clean data for analysis, ensuring data quality and consistency.
    Build and maintain data pipelines to automate data collection, processing, and storage.
    Deploy and manage machine learning models in production environments.
    Monitor model performance and retrain models as needed.
    Undertake pre-processing of structured and unstructured data.

    Competences

    Excellent analytical skills
    Passionate about the possibilities of an increasingly digitally enabled world.
    Passionate about digital products and services.
    Ability to achieve results through others.
    Ability to set and manage priorities.
    Commercial acumen / Strategic.

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  • Quality Performance Engineer Vacancy at YAS

    New Vacancy Let’s grow together, become our Quality Performance Engineer
    University Degree in Telecommunications or equivalent course. 2 years telecommunication industry experience especially on optimizations, customer management.
    Core Responsibilities

    Alignments with TCRA & UCSA F Zonal teams for QOS, issues resolutions and jointly External Interference visits.
    Perform analysis through CSW/ Meta Enterprise Centre and prepare Zonal Performance Reports to Regulatory entities including UCSA F and TCRA.
    Support technology department understand its customers, their needs and expectations by interacting with them through Zonal market visits.
    Handle all customer complaints matters brought in by TCRA & UCSA F and other regulatory bodies.
    Interface to NOC on ensuring all received complaints are worked in by responsible teams, resolutions and feedback are provided timely.
    Support Quality teams in the regions and work closely with customer service team on VOC and NPS Reports follow-up and resolutions.

    Competences

    Excellent in oral and written communication skills.
    Demonstrated stable proven Planning skills.
    Independent and with good work attitude with high level of integrity.
    Customer management & communication skills.

    “We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”. Only shortlisted applicants will be contacted.
    If this description corresponds to you, grow with us by applying before April 28, 2026.
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  • Digital Tools officer at IITA

    Description

    Provide expertise to the PROSSIVA project in digital tool development, ICT data handling and web page management.
    Serve as the focal point for the Digital Tools and Scaling Pillar for the cassava component in Tanzania and report on Pillar progress during cassava component meetings
    Link with the Seed Tracker ICT platform team of IITA-Ibadan to support the scaling of the Seed Tracker application, and the enhancement of its features
    Work with regulatory partners in Tanzania to enhance their use of Seed Tracker and increase their capacity to run the system independently, particularly for self-certification
    Collect data analytics on seed producer SeedTracker usage for self-certification
    Work with colleagues and partner institutions to enhance the integrated application of digital tools by regulators and seed producers
    Work with colleagues to extend the use of the AI variety identification app – CropVAR
    Deliver reports summarizing Pillar progress, including metrics quantifying data delivery, ICT tool usage, and access to the project website.
    Perform all other related duties that may be assigned from time to time by the supervisor.

    Benefits

    A first degree in Computer Science, Information Technology, Software Engineering, or a closely related field.
    Proven experience in digital tool development, ICT data management, and web page/website administration.

    Experience working with digital platforms, databases, and data analytics tools.
    Familiarity with agricultural digital tools and platforms is an added advantage.

    Demonstrated experience in supporting system scaling, feature enhancement, and user adoption of digital applications.
    Experience of working with stakeholders, including government/regulatory bodies and development partners, is desirable.
    Strong analytical, reporting, and documentation skills.
    Excellent communication and coordination skills.
    Ability to work independently and as part of a multidisciplinary team.

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  • General Manager – Retail Distribution Job at Alliance Life Assurance Limited

    Alliance Life Assurance Limited
    Career Opportunity
    Job Title: General Manager – Retail Distribution (Individual Life Insurance Business)
    Department: Executive
    Location: Dar es Salaam
    Reports to: Chief Executive Officer
    Alliance Life Assurance Ltd was established in 2010 as the first locally privately owned Life Insurance Company in Tanzania. The company has spread its sphere of influence throughout the region to become one of the leading insurance and financial services companies in East Africa providing life insurance solutions to both corporate and individuals. Alliance Life is highly rated in leadership, innovation, customer service, and risk management.
    Mandate, Essential Duties and Responsibilities
    Alliance Life is building the most formidable retail life insurance franchise in East Africa. The company is seeking an experienced General Manager – Retail Distribution (Individual Life Insurance Business) to lead its retail business & operations across the entire Tanzanian market responsible for developing and executing strategies to expand the individual life insurance business, overseeing the performance of the retail distribution network, and driving sales to achieve multiplier business growth targets. The GM will be driving retail business profitability through increased production, optimized costs & customer satisfaction, new-age digital transformation, scaled up banca retail business and established alternate channels such as HNW, direct, online and digital.
    Job Description
    Strategy & Profit Centre Responsibility

    Responsible for the full retail growth & profit center GWP, expense ratio, persistency, and net profitability
    Co-design and execute the multi-year retail life sales & distribution strategy, operating model, and annual business plan
    Driving product development strategy from product ideation, market feasibility study, pricing & development and launch of products with system readiness, Co-designing, driving and managing end to end retail distribution processes.

    Talent, Culture & Institution Building – Retail Financial Advisor’s (RFA) Network

    Build, scale, and optimise a high-productivity RFA tied-agency network for banca, agency and direct channels as the backbone of retail distribution nationwide including upcountry and remote regions.
    Build a retail training and capability academy; drive succession planning for all senior retail roles.
    Own RFA recruitment, activation, persistency management, and performance tiering. Maintain portfolio-wide retention of 90%+.
    Ensure full compliance with TIRA regulations governing RFA licensing and retail distribution.

    Partnership Channels

    Grow bancassurance partnerships on retail business in coordination with Banca Manager and expand business through banks, brokers, external agencies, SACCOs, Social groups, Religious Groups, Associations, and MFIs.
    Develop loyalty programmes and White Labelling.
    Define SLAs, and governance for all partnership agreements.

    Digital & Mobile Distribution

    Driving direct sales through online and digital platforms with clear focus on enhancing share of direct business to minimise distribution costs and increase reach.
    Lead mobile money-linked insurance distribution (M-Pesa, Airtel Money), digital onboarding, e-KYC, and CRM-driven sales management.
    Set and deliver annual targets for direct digital GWP share.

    Customer Experience & Retention

    Own Net Promoter Score targets; champion the retail customer across the full lifecycle onboarding, servicing, and claims.
    Design proactive lapse prevention and win-back programmes along with operations teams.

    Financial Inclusion

    Develop accessible products (along with Pricing team) and distribution models for informal, rural, and low-income segments supporting Tanzania’s financial inclusion agenda and TIRA’s mandate.

    Qualifications

    Associate diploma from ACII UK or III India or LOMA USA
    CIM Degree or MBA in Sales & Marketing or General Management
    Graduate from a recognised University.

    Experience – Essential

    10–15 years in Life retail insurance distribution leadership; minimum 5 years in a P&L-accountable / profit center management or GM-level role; At least 5 years’ experience of managing partnership channel either with a bank or a large broker.
    Portfolio Size: Handled a minimum Insurance sales portfolio of TZS 15 bn within the Life Insurance.
    Team management: Managed 200+ distribution staff across geographically dispersed locations.
    RFA / Tied Agency: Proven track record building and scaling an RFA model (Banca, Agency & Direct) recruitment, activation, persistency, performance management and tiering.
    Digital & Direct Channels: Experience of handling online/ digital and direct sales will be an added advantage.
    Compliance (TIRA) Familiarity: Working knowledge of Tanzania insurance regulations and RFA related requirements.
    Financial Acumen: Advanced understanding of life insurance financial statements and profitability metrics.
    ExCo / Board level presentation experience

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  • IT Support Assistant at IITA

    Description

    Assist to provide software and hardware support for all of IITA’s computer systems.
    Assist in support of end – users with IT related problems in a responsive and service-oriented manner.
    Assist in development and maintenance of the WLAN networks (Satellite, fibre, radios, Internet, ect)
    Assist in set – up, management and maintenance of IT related equipment.
    Assist to monitor back up jobs and ensure high level of completion success rate
    Assist to help put processes in place to maintain a stable network environment.
    Assist to trouble, shoot, installation and implementation of systems.
    Assist to develop and monitor performance levels of software and hardware and evaluate recommend and propose alternative methods of information processing.
    Assist in continuous improvement of network intrusion security and Antivirus protection procedures to achieve a secure and virus – free networking environment.
    Assist to maintain hardware and software maintenance agreements to ensure integrity of operation processes.
    Assist in maintenance of a comprehensive and functional inventory of IITA IT equipment (hardware and software).
    Assist in liaising with IT support staff at other IITA sites within the East and southern Africa region plus Headquarters.
    Assist to dissemination of specific procedures manuals for operating routines and network management tasks
    Assist in implementing IT policies, procedures, and standards.
    Provide support during meetings, workshops, and virtual sessions (e.g., setting up projectors, video conferencing tools).
    Liaise with external service providers for IT-related services when necessary.
    CCTV installation, maintenance, and configuration
    Wireless network support and maintenance

    Perform any other duties as may be assigned.

     

    Requirements

    Required Qualifications and Experience

    Bachelor’s degree in information technology, Computer Science, or a related field.
    At least 1–3 years of relevant experience in IT support.
    Basic knowledge of networking, operating systems (Windows/Linux), and common office applications.
    Experience with troubleshooting hardware and software issues.

     
    Skills and Competencies:

    Strong problem-solving and analytical skills.
    Good communication and interpersonal skills.
    Ability to work under pressure and meet deadlines.

    Customer-service oriented with a proactive attitude.

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