Job Region: Tanzania

Position Description
The Barrick Africa Middle East Team is seeking to recruit LV Maintenance Planner to join and grow our team.
Join our exceptional team and embody Barrick’s core values as you work with us. We are in search of individuals who can champion Barrick’s DNA by:

Communicating Honestly, Transparently, and Acting with Integrity.
Exhibiting a Results-Driven approach.
Delivering solutions that are Fit for Purpose.
Dedicating themselves to Building a Sustainable Legacy.
Taking Responsibility and being Accountable.
Committing to Zero Harm.
Cultivating strong and meaningful Partnerships.

If you’re ready to contribute to our world-class team while embracing these values, we encourage you to apply and become a valued member of our diverse workforce.
Responsibilities 

Ensure Tyre Management and Services contractors and any personnel working in particular in the maintenance areas comply with Tanzanian Mining (safe working) Regulations and the Barrick Health, Safety and Environmental site requirements.
Ensure that contractors work is performed to the approved Standard Operating Procedures (SOP) and that Job Hazards Analysis (JHA) and Field Level Risk Assessments are undertaken prior to commencement of the works and during execution.
In conjunction with the Purchasing and Stores Officer, plan and control inventory of parts and spares. Participate in regular stock takes.
Ensure jobs are timely, properly planned and effectively communicated to the Light Vehicle team and users of Crane and vehicles.
To ensure Optimum availability of equipment and maximize component life in most cost-effective manner
Be pro-active in all aspects of operational safety, efficient utilization of the resources and encourage teamwork across Teams.
Any other duties that may be assigned to fulfill the overall business objective.
Take part effectively in succession planning within the LV Team to ensure progressive development of Tanzanian employees to assume positions of increasing accountability.
Manage business decisions and transactions in compliance to the Company Code of Ethics and compliance to the law and standards.

Qualification requirements

Minimum of a Diploma in Mechanical Engineering, or Trade certificate with equivalent appropriate experience.
Experience in services and repair of light vehicles, light trucks, generators, welding functions, mobile and fixed cranes.
Assembly, dyno testing and troubleshooting experience on Air Cooled and Water cooled Engines. Workshop experience in machining, welding and pipe/ plate fabrication.
Experience using Microsoft Office, Excel, Pronto/SAP Autosketch/Autocad

Experience and Competencies needed

Must have at least 3 years’ experience in maintenance and repair of Light Vehicles.

Valid Tanzanian driving license
Mines Health & Safety Act Awareness
Consistent demonstration of Barrick Core Values
Strong conceptual thinking ability

What We Can Offer You

A comprehensive compensation package including bonuses and site-specific benefits.
The ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Opportunities to grow and learn with the industry colleagues are endless.
Access to a variety of career opportunities across the organization.

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Position Description
The Barrick Africa Middle East Team is seeking to recruit Drill Rig Leading Hand to join and grow our team.
Join our exceptional team and embody Barrick’s core values as you work with us. We are in search of individuals who can champion Barrick’s DNA by:

Communicating Honestly, Transparently, and Acting with Integrity.
Exhibiting a Results-Driven approach.
Delivering solutions that are Fit for Purpose.
Dedicating themselves to Building a Sustainable Legacy.
Taking Responsibility and being Accountable.
Committing to Zero Harm.
Cultivating strong and meaningful Partnerships.

If you’re ready to contribute to our world-class team while embracing these values, we encourage you to apply and become a valued member of our diverse workforce.
Responsibilities 

Supervise and manage a team of workers on the drill rig, assigning daily tasks and tracking performance.

Provide direction, support, and technical guidance to team members, often working hands-on alongside them.

Motivate the team to meet production goals and foster a collaborative work environment.

Conduct daily briefings and facilitate effective communication between the crew, supervisors, and other stakeholders.

Conduct and document periodic rig inspections, risk assessments, and hazard identifications to mitigate potential risks.

Ensure the proper use of personal protective equipment (PPE) and all safety equipment.

Implement emergency response plans and lead incident investigations when necessary.

Oversee the assembly, dismantling, and reassembly of the drilling rig and tools.

Monitor and adjust drilling parameters (e.g., weight on bit, rotation speed) to improve progress and efficiency.

Coordinate and manage the scheduling of activities to ensure equipment and resources are used efficiently to meet production outcomes.

Ensure proper maintenance and minor repairs of all drilling equipment, machinery, and the rig itself.

Perform and document daily pre-start checks, breakdown reporting procedures, and follow up on outstanding repairs.

Maintain accurate operational records, daily drilling reports, and all relevant paperwork.

Manage resources, including personnel, materials, and equipment, effectively

Assist with specialized tasks such as making drilling connections, handling drilling equipment, and managing drilling fluids.

 
Qualification requirements

Trade Certificate in Mechanical or equivalent.

Engineering or Registered Professional Certified Engineer

Experience and Competencies needed

Minimum of 3 years of experience in a supervisory or leading hand role within a relevant heavy industry, often in mechanical maintenance or drilling operations.

What We Can Offer You

A comprehensive compensation package including bonuses and site-specific benefits.
The ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Opportunities to grow and learn with the industry colleagues are endless.
Access to a variety of career opportunities across the organization.

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Want to work for one of the largest charities of its kind in Africa? Are you passionate about providing students with quality education? Are you dedicated to making a difference in your teaching career by inspiring students? Does it sound like we are talking about you? Keep reading!
 
Vacancies and Work station:

Social Studies, Civic and Moral at Sisia Campus, Moshono, Arusha
Historia ya Tanzania na Maadili, Geography and Environment at Sisia Campus, Moshono, Arusha
Mathematics and Science & Technology at Sisia Campus, Moshono, Arusha

 
About us
The School of St Jude is a pioneering leader in charitable education within Africa. Every year, we give 1,800 students with free, quality education, 100’s of graduates with access to higher education and provide more than 20,000 government school students with quality teachers. St Jude’s is funded by generous supporters from around the world who make our mission of giving bright, poor Tanzanian students a free, quality education possible.
 
Who are you?

A highly-motivated teacher with excellent attention to detail, who loves working with students and can facilitate a holistic learning curriculum.
You are able to develop, monitor and evaluate lesson plans, schemes of work, lesson notes and examinations.
You understand the importance of ECA’s (Extra Curricular Activities) and can inspire and mentor students to participate.
A responsible and hard-working person who enjoys taking on extra duties such as being on duty, leading assemblies, guiding projects and being a member of various school committees.
You strive for academic and moral excellence and encourage students to aim high and achieve.

What we’re looking for

A Tanzanian who holds a Diploma/Bachelor’s Degree in Education (Primary School). You must have graduated from an Accredited University in East Africa with excellent academic performance records.
Minimum of Three (3) years of teaching experience at the Primary level with an outstanding performance from top performing English medium schools.
Strong ability to deliver NECTA curriculum content using modern teaching methods and strategies that support a competency-based approach to learning and assessments.
Excellent written and verbal communication skills in English as a medium of instruction.
A well-rounded, independent and mature individual with a diverse knowledge in Education and one that observes teaching ethics and demonstrates a refreshing approach to teaching.
A teacher with a vibrant, diligent and motivating personality for our students.
An individual who is able to adapt to our school’s diverse Policies and Procedures (including working over the weekends when required).
An individual capable of teaching all Primary school subjects is an added advantage.
Competent female candidates are strongly encouraged to apply.

 
Why us

An opportunity to use your talents and expertise to fight poverty through education and make a positive impact in the lives of thousands of students in Arusha, Tanzania.
A flexible and supportive community of international and local employees.
Ample opportunities for career progression and development.
Mid-morning tea and lunch (during working days).

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Job Title: Business Development Officer (BDO) 
Job Posting Service
Location: Dar es Salaam, Tanzania
Level: Entry
Job Type: Contract
Deadline: 5th December 2025
About the Role
We are hiring Loan Officers and Collection Officers to join our growing team in Dar es Salaam! This is a great opportunity for motivated individuals with strong communication skills, a passion for customer service, and a desire to build a career in the financial sector.
Key Responsibilities
Main Duties:

Review and follow up on open accounts for repayment collection.
Collect loan payments as per agreed repayment plans.
Perform customer due diligence and maintain proper KYC documentation.
Deliver excellent customer service at all times.
Manage front desk duties and assist in administrative tasks. · Ensure adherence to company policies and procedures.

Performance Targets (KPIs):

Achieve monthly disbursement, collection, new customer acquisition, and active customer targets.

Qualifications & Requirements

High School education
Experience in microfinance or financial services is an added advantage.
Strong communication, sales, and negotiation skills.
Excellent time management and customer service skills.
Must be self-driven, dependable, and a team player.
Basic computer knowledge required.
Having a smartphone is an added advantage.

Equal Opportunity Employer Statement:
Simplepay Capital Financial Services Tanzania Ltd is an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, marital status, or any other characteristic protected by applicable laws and regulations in Tanzania.
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Job ID:  103674

Country:  0

Professional area:  Sales

Contract type:  Permanent

Professional level:  Experienced

Location:  
BUKOBA, TZ

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
 
To make a difference with us, all you need to do is bring your human best.
 
What will your story be? Apply now!
Learn more: jti.com
Please apply by December 17th, 2025.
Reporting to: Field Sales Manager
Role: Permanent
Location: Upcountry
Sales Representative
 
What this position is about – Purpose:
Increase the sales and distribution of products commercialized by TCC across the appointed wholesalers in the assigned territory portfolio by;1.Negotiating customer orders aiming at the realization of set sales targets (volume, availability) across the appointed wholesalers portfolio with the objectives of developing the share of market of TCC brands and reinforcing the positioning of JTI global flagship brands.2.Guarantee the implementation of merchandising and promotional programs to achieve and maximize brand visibility at wholesale points of sale
 
What will you do – Responsibilities:
Guarantee the attainment of the sales and distribution targets across the appointed Wholesalers portfolio:

Negotiate orders aiming at achieving sales and distribution targets and sufficient to avoid out of stock situations between two customer calls
Deploy Trade Marketing activities in the visited wholesale outlets
Establish with the customers visited a privileged relationship and a win/win partnership
Always convey a positive and dynamic image of the company and its brands (brand ambassadorship)
At the Point of Purchase (POP) use every opportunity to engage jobbers/retailers to understand and communicate with them. Understand the jobbers/retailers needs and stimulate the purchase of our products
Distinguish and master all the sales channels (differentiate / segment / concentrate)
Develop/maintain knowledge of the market (distributor territory coverage, illicit trade, Jobbers,
Ensure that feedback is provided in TME system for every customer call, and exploit the collected data to increase sales & marketing efficiency in subsequent customer calls

Management of wholesaler in the assigned territory:

Conduct regular customer calls as per the set weekly frequency and planned daily routes, and be attentive to:
Optimize time wise the planned daily routes
Recall customer needs and objectives from previous visit
Prepare everything needed for the day (equipment and material)
Listen to customers
Identify the specificities of their needs and their development perspective
Anticipate customer needs and objections
Sell the products or program features and benefits
Guarantee product availability, optimize product presentation/promotion in the wholesale outlets, and implement an effective merchandising to increase brand and sales performance
Maintain in-trade product quality and ensure adequate rotation of wholesale outlet stocks meanwhile ensuring WSH stock holding corresponds to the required minimal DIO
conduct sales, stock and cash reconciliation as instructed in the Branch Accounting Manual
Deploy in the wholesale outlets the communication tools (POSM, promotions, programs) put at his disposal
Verify the cleanliness of products in the stock and the cigarette display units and the POSM placed in the wholesale outlets (clean the dust if relevant)
Record eventual product/service quality issues, exchange products, and report them as per the relevant procedure in place

Commercial monitoring;

Continuously maintain up to date the required customer information in TME system and systematically conduct the relevant TME system audits (availability, pricing, surveys)
Ensure the surfacing of information to the Branch management in terms of development opportunities of the distribution network

Reporting:

Document in TME system precisely, rigorously, and exhaustively, the activities realized in the wholesale outlets as per the Sales Cycle plan.
Inform his management as to the activities conducted or initiatives taken as well as competitor activities noted in the wholesale outlets. Surface pertinent information and take care in checking their foundation and accuracy

 
Who are we looking for – Requirements:

University Degree or Advanced diploma in related field.
1 year of related experience
Ability to drive a manual car with a driving license of not less than 2 years
Fluent in English and Kiswahili, good knowledge of Microsoft office and outlook

 
Thank you very much for your interest in the role.

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SANDVIK MINING & CONSTRUCTION TANZANIA LIMITED
WAREHOUSE OPERATOR – MWANZA, TANZANIA
At Sandvik Mining & Construction Tanzania Limited (“SMCT”), we’re passionate about development and advanced technology, and we always aim to offer the best possible experience for our customers in a sustainable way. It’s a mission that takes commitment, but as an industry leader we aim for nothing but excellence in everything we do.
We’re looking for a dynamic person, passionate about customer engagement and providing a world class experience to join our growing team in Mwanza, Tanzania as a Warehouse Operator. The person will be responsible for supporting the efficient operation of the warehouse by receiving, storing, organizing, and dispatching of parts, tools, and consumables to the respective Vendor Managed Inventory (VMI).
The role will report to the Warehouse Operations Manager and will be based in Mwanza, Tanzania.
Purpose of the role:
Responsible for supporting the efficient operation of the warehouse by receiving, storing, organizing, and dispatching of parts, tools, and consumables. This role ensures inventory accuracy, safe handling of items, and timely delivery of parts and tools to internal and external customers, while maintaining compliance with company policies and safety standards.
The job responsibilities:
Job Posting Service

Receive, inspect, and record incoming materials, parts, and consumables.
Accurately issue and dispatch materials to site VMI / Customers as per request.
Maintain up-to-date inventory records using warehouse systems (manual or digital).
Organize and store items in an orderly and accessible manner.
Safely operate forklifts and other warehouse equipment.
Assist with regular stock counts and inventory audits.
Maintain cleanliness and organization of the warehouse area.
Support emergency or urgent material requests to minimize operational delays.
Work collaboratively with the teams to ensure timely material availability.
Support organizing and participating in stock take and cycle count at regular intervals.
Comply with health, safety, and environmental regulations and work safely to protect yourself and others in the warehouse environment.
Ensure a clean and tidy working environment to aid operational efficiency

 
Qualifications & Experience Requirements

Diploma in Logistics / Supply Chain or related qualifications from recognized institution.
Minimum 2-3 Years experience in logistics / procurement / supply chain operations.
Knowledge and experience with ERP systems (i.e., Aurora)
Experience in handling customer queries and complaints.
Previous experience and exposure in mining industry and related industries will be an added advantage.
Valid Driver’s Licence.

 
Other Requirements & Competencies

 Proficiency in English, with strong written and verbal communication skills.
Strong numerical and analytical skills.
Exceptional attention to detail and a high degree of conscientiousness.
Flexibility, self-reliance, and the ability to work independently as a proactive self-starter.

What is in it for you?
We offer you an interesting role in an international business environment, extraordinary products, great colleagues, and opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. Visit our stories hub, LinkedIn or Facebook to get to know us better.
Application
Send your application as soon as possible as we will be evaluating candidates continuously, and no later than 17 December 2025. Read more about Sandvik Group and apply at home.sandvik/career,
About us:
Sandvik Rock Processing Solutions is a business area within the Sandvik Group and a leading supplier of equipment, tools, parts, service and solutions for processing rock and minerals in the mining and construction industries. Application areas include crushing and screening, breaking and demolition.
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Requisition ID
274015

Date posted
12/03/2025

Role Profile and Key Responsibilities

Role purpose:
•    Co-creating Advanced Machine Learning products that drive revenue, reduce cost and improve CX.
•    Developing big data monetization propositions and manage their end-to-end (E2E) execution.
•    Delivering actionable insights to support and contribute toward the delivery of CVM objectives and targets.
•    Contributing to the wider community to enable an Advanced Machine Learning capability across Vodafone globally
Key Responsibilities

Identify Analyse and Interpret trends or patterns in complex data sets.
Support the extraction of data (ETL) from multiple sources.
 E2E go to market execution for big data and special projects propositions.
Prepare analytics and ML model results to business users.

Development of machine learning models for various areas of the business on the Big Data Platform.

Knowledge, Competencies, Knowledge and Experience

2+ years of experience in similar big data and data science role.
Bachelor’s or Master’s Degree in quantitative fields like Mathematics, Statistics, Economics, Computer Science or Engineering, Artificial Intelligence, Data Journalism, or related fields
Significant knowledge of customer driven marketing techniques and processes.
Excellent analytical, logical and casual reasoning skills.
Able to challenge the status quoStrong stakeholder management skillsAbility to anticipate customer, competitor and market dynamics
Excellent communication skills.

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Job Title
Senior Relationship Manager – Corporate Banking
Reports To
Head, Corporate Banking
Unit
Corporate Banking
Department
Corporate Banking
Job Purpose Statement
Manage a portfolio of corporate customers; serve as their primary point of contact and financial advisor as well as prospect and acquire new corporate customers to grow the Bank’s revenue and share of wallet for the assigned portfolio in line with the Bank’s strategy.
Develop and implement account plans for the assigned portfolio target market,
Structure and sell solutions that address the customers’ needs.
Customer acquisition, satisfaction, growth and retention are critical to succeed in this role.
Manage staff who shall be assigned for guidance /and daily supervision
Responsible to assist Head of Corporate Banking from time to time for assigned tasks/responsibilities
Collaborate with all key stakeholders within the bank to ensure fulfilment of all deliverables.
Actively engage Client Service Managers/and other support functions towards seeking customer excellence.
Key Accountabilities (Duties and Responsibilities)
Departmental Objectives (Financials)
This position is responsible for achievement of the portfolio’s annual financial targets both P&L and balance sheet.
Balance Sheet Growth
Profitability: PBT
Clear and effective portfolio growth strategy that is translated into performance scorecards that deliver revenue, profitability and share of market objectives.
PAR contained within the limits set.
NPL < 5%.
PAR aggressively managed within the first 30 days to minimize conversion to NPL status.
Risk & Controls
Responsible for adhering to approved policies and procedures and providing feedback on the same so as to keep them competitive.
Education
Audit issues closed within the quarter of identification, or within the agreed time frames, whichever is shorter.
Nil repeat findings
100% SLA Adherence
100% adherence to agreed turnaround times
Customer Experience
Driving customer satisfaction, developing and growing relationships with existing and potential customers, identifying opportunities for business development and guiding product development.
Accurate real-time CRM data
Customer satisfaction:
Net Promoter Score
CSI/RSI
People & Culture
Delivering the performance objectives set and managing his/her own learning and development to build capacity and avail him/herself for coaching and training opportunities.
Level of own development plan maintenance.
Own competency score.
Job Dimensions
Reporting Relationships
Direct Reports: N/A
Indirect Reports: From time to time, Relationship Managers or Account relationship officer may be assigned to you to superviseJob Posting Service
Stakeholder Management
Internal: All Bank departments External: Corporate Banking customers, financial institutions, industry players, national and county governments, regulators, etc.
Decision Making Authority / Mandates/Constraints
Pricing structures and negotiation parameters.
Recommending the product offering for the portfolio.
Escalation point to sustain value-add customer relationship.
Work Cycle and Impact
The job holder works on an annual cycle.
Ideal Job Specifications
Academic
Bachelor’s degree from a recognized accredited university.
Professional
At least 5 years’ experience in Corporate Banking and Relationship Management experience in a Banking or Financial institution environment
Desired Work Experience
Proven track record of consistently achieving a portfolio’s financial growth.
Experience in products, bank operations and customer experience is highly desirable.
Knowledge of the local banking industry, banking products, banking services and banking regulations. Sound working knowledge and understanding of general Commercial Banking regulations and practices.
Ideal Job Competencies
Technical Competencies
Banking
Broad based working / operational knowledge of banking (breadth and depth).
Certification in multiple areas of banking and/or banking support services.
Reference point and mentor for customers, colleagues, partners, for areas of expertise
Job Posting Service
Leadership
Exercises self-leadership delivering assigned work in line with professional and technical standards within given time frame.
Has the cognitive intelligence to draw together contrasting strands of information and present a compelling position.
Adheres to the company’s values and policies and delivers to set objectives. Has high moral intelligence.
Supervise appropriately all team members who shall be assigned for guidance /supervision
Customer Management
Creates value adding solutions drawn from different product offerings to address client needs. Socialises and sell the solution to the different stakeholders as appropriate.
Closes the sale and monitors realisation of value for both the client and the bank.
Behavioural Competencies
Emotional Intelligence Knows own strengths and limits; aware of own emotions and the effect they have on others and has the self-control to keep disruptive emotions and impulses in check.
Social and Cross-cultural Awareness Interacts with people (colleagues, customers, stakeholders and the public at large) in different social and cultural environments, showing respect and positive regard for them in an ethical and appropriate that are consistently with the values of the organization.
Agile Able to change plans, methods, opinions or goals in light of new information, with the readiness to act on opportunities.
This JD is signed-off with reference having been made to the organization’s core values and aligned competencies against these values.
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Reporting Line
HEAD OF BUSINESS EXCELLENCE

Location
Tanzania Head Office

Department
DEPARTMENT OF BUSINESS TRANSFORMATION

Number of openings
1

Job Purpose

The key objective of this role is to ensure corporate operations are well coordinated to effectively achieve goals/intended objective, and the most important tasks within departments are strategically selected, monitored and regularly evaluated to improve performance throughout business operation.
The role involved with strategically and continuously; assess, measure and monitored to improve bank capability to eliminate complexities, inefficiencies, high-cycle times, and efficiency around corporate operation to ensure the outcome of the operation designs are in harmony with the organization’s strategy and aspired competitive advantage in order to positioning the bank to the most effective and innovative financial institution in banking industry.

Principle Responsibilities

Conduct an organization-wide scan on the lost opportunities that can support the bank to enhance corporate operation performance to increase overall productivity,
In-depth analysis of services and products performance in line with market dynamics and customers’ demands.
Ensure all corporate systems operate smoothly and align with quality standards, and all business procedures and process are optimized.
Conduct an effective monitoring and evaluation of process performance, to ensure bank’s quality management standard are effectively met, and potential gaps are addressed as when arise,
Assess to align corporate operations with organization strategy to boost robustness of organization capacity to effectively deliver business objectives and ensure compliance.
Oversee operations management to improve organization capabilities in achieving growth and gains corporate stability and sustainability.
Oversee corporate operation management to improve organization capacity to deliver better customer experience, achieving growth and gaining stabilities,
Action to embed needs of external and internal stakeholders in corporate operation, while coordinate with HR team to ensure hiring plans meet business needs and business decisions met sustainability aspirations,

Qualifications Required

Bachelor’s degree in business administration, process management, Value chain management, Banking business, Actuarial Science, Business Analytics, or related business field.
Project Management, customer operation management skills.
Certified CPT (T)/ACCA, value chain management and project management will be an added advantage.
Must have at least 3 years of working experience in business operation and value chain management, operating model design, systems analysis in the banking industry, research review, program design and development in a fast-growing dynamic business environment, with a strong tracking record on creating positive impact to the institution.
Previous experience in corporate operation management, value chain management or in a similar role will be an added advantage.
Understanding of the value management and conversant in banking business operations, or value chain management
Experience in banking customer operations service delivery.
Experience with databases and project management software.
Experience with forecasting models.

CRDB Commitment

CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.
It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.
Only Shortlisted Candidates will be Contacted.

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Location
Tanzania Head Office

Department
DEPARTMENT OF ICT

Number of openings
1

Job Purpose

Responsible for providing second-level support for all Self-Service and Digital Channels systems, ensuring smooth day-to-day operations and timely escalation to third-level support where necessary. The role covers a wide range of digital platforms including Internet Banking, SimBanking (USSD and Mobile App), FAO, Smart Branch, TMS, SimAccount, Agent Banking, SMS Services, and Enterprise Service Bus (ESB) integrations with both internal and external systems, as well as any other customer-facing self-service solutions.

Principle Responsibilities

Provide technical support and continuous monitoring for all Digital Channel systems.
Offer 24-hour on-call support and oversee day-to-day system operations.
Document, review, and analyze technical specifications for system changes, improvements, and projects.
Evaluate updates, conduct testing, and implement system changes or enhancements in line with the Change Management Policy.
Execute system integration testing and support the deployment of upgrades, hotfixes, and patch releases.
Coordinate vendor interventions to ensure timely issue resolution and system stability.
Communicate effectively with all key stakeholders regarding system performance, incidents, and changes.
Provide end-user support by investigating, troubleshooting, documenting, and resolving hardware and software issues.
Configure hardware, digital systems, services, settings, directories, and storage in accordance with organizational standards and project or operational requirements.
Perform daily system monitoring, ensuring the integrity and availability of hardware, server resources, systems, and critical processes; review logs and verify completion of scheduled jobs such as backups.
Conduct backup operations, ensuring all required file systems and data are successfully backed up to the appropriate destinations.
Perform regular file archival and purging as required.
Restore services after hardware or software failures, coordinating closely with affected users.
Work effectively as a team player and demonstrate the ability to operate with minimal supervision.
Identify and champion innovative solutions, proactively assessing the impact of changes and implementing interventions to mitigate potential risks.

Qualifications Required

Bachelor’s degree or equivalent in Computer Science, Software Engineering, Telecommunications Engineering, Electrical Engineering, or any other relevant ICT discipline from an accredited institution.
At least one professional certification in IT Service Management (e.g., ITIL).
Minimum of 3 years’ experience in an ICT-related role, hands-on experience supporting Self-Service and Digital Channels within organizations of similar size and complexity.
Proven ability to work effectively in a dynamic, fast-paced, and collaborative environment.
Strong technical understanding of Digital Channels platforms and solutions.
Knowledge in people management and leadership principles, with the ability to guide, motivate, and support team members.
Proficiency in operating systems such as Windows and Linux.
Strong SLA management and ability to effectively engage and collaborate with vendors, contractors, and key stakeholders.

Strong interpersonal and communication skills, with the ability to engage effectively across technical and non-technical teams.

CRDB Commitment

CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.
It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.
Only Shortlisted Candidates will be Contacted.

Deadline
2025-12-10

Employment Terms
PERMANENT

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