Blog

National Milling Corporation Limited is a reputable multinational company specialised in the manufacturing of various products, such as flour, mealie meal, stockfeeds, and trading in rice and other products. We are looking for an organized and motivated Chief Human Resource Officer to join the Corporation.
Role Description

Responsible for fulfilling a leadership role ensuring to supervise, manage departmental staff members, assist develop various human resources, policies, procedures, practices; manage employee relations, manage benefits and compensation strategies, enforce discipline, help execute training and development, performance management, labour relations strategies including policies which promote sustainable growth at all the Corporation’s branch offices.
 
Qualifications and Requirements

Degree in Human Resource Management.
Five (5) years working experience in such a similar role and should have demonstrated supervisory/leadership skills.
Strong proficiency in MS365, including Excel and PowerPoint. Must have experience with Microsoft Teams.
Proactive and self-motivated, with strong attention to detail and the ability to anticipate needs
Ability to multitask and prioritize tasks independently

Key Responsibilities

Ensuring to supervise, manage and administer pay benefits including enforcement of company policies and practices.
Oversee the payroll processing to ensure that all information is accurate and in line with assigned benefits.
Responsible for the communication, interpretation and upkeep of employee handbooks, employee directory, organizational chart and salary structure.
Ensuring that the disciplinary process is being managed in accordance with the Corporation’s policy and oversee disciplinary meetings including processes which should be concluded within a period of fourteen days from when an employee was first charged.
Accountable for processing staff members requested verification letters.
Responsible for all the Corporation’s staff head count data ensuring an update record is maintained at all times for all employment categories.
Responsible for departmental reports and ensuring that they are accurate and up to date.
Oversee the processing of employee allowances, reimbursement including applicable separation dues when contracts are terminated.
Being actively involved in the recruitment process ensuring to posting ads for vacant positions and managing the entire recruitment process ensuring to schedule interviews.
Oversee the coordination of inductions for newly engaged staff members.
Oversee the preparation of employment contracts, salary approvals and processing of proposed annual salary increments.
Ensure that all the Corporation’s staff members are aware of the various human resources conditions of service, various manuals and that guidance is provided on their interpretation.
Manage the Corporation’s industrial relations ensuring management and union compliance on the various Collective Agreement provisions and that all affected staff members grievances are resolved timeously.
Support the performance management function ensuring that an effective performance appraisal system is initiated.
Ensure proper management of staff accrued leave days at all the Corporation’s branch offices ensuring that minimum levels are maintained and leave plans processed annually at the beginning of each year.
Acts as a liaison between the Corporation and external benefits providers and vendors.

Sharing is Caring! Click on the Icons Below and Share

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.
Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.
Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.
Job description:
Metallurgist – Process Control
Reporting to the Process Control Senior Metallurgist, the Process Control Metallurgist is responsible for delivery of long to short term process control optimization projects, day to day operational support through monitoring and managing of control systems, and timely communicating plant performance and identifying improvement opportunities in the process.
 
Qualifications and responsibilities:

A Tertiary Qualification in Extractive Metallurgy, Mineral Processing, Chemical Engineering or related.

Assist operations with the implementation of new plant practices and new control philosophies.
Participate and lead process performance analysis and improvement initiatives.
Maintain, develop, expand and tune the installed base layer (PID) and Advanced Control System (Expert System).
Monitor, control and report on process plant performance indicators, plant activities and operational underperformances.
Create, modify and update Process Analysis dashboards and tools for plant performance monitoring with the aid of PI OSIsoft tools, SQL, Python, HTML and VBA – excel.
Provide the Process interface support to the software engineer with regards to DCS, including but not limited to optimization of control philosophies, control loop tuning, alarm management, etc.

Provide the Process interface support to the Instrumentation engineers with regards to field instruments performance, including but not limited to instrument positioning, calibration, etc.

Actively take part in achieving sectional safety KPIs.

 
Behavioral Traits:

Strong drive and personal sense of ownership and accountability.
Excellent cognitive and analytical skills.
Possess the management discipline and perseverance to develop and implement medium to long term plans.
Excellent verbal and written communication skills.
Ability to maintain self-discipline within a stressful environment.
Exhibitions strong initiative and spirit for continuous improvement.
Self-assertive.
Be enthusiastic and pro-active in manner.
Good people and communication skills. Being able to function well in a team environment.

 
Essential knowledge and Experience required to perform in this job:

Strong analytical and statistical skills.
Proficient computing skills including Microsoft Office suite.
English language fluency.

 
Advantageous skills and experience:

A minimum of 3 years of direct experience in technical and/or operational roles of metallurgical circuits as a Metallurgist or Process Engineer.
Knowledge on the operating principles of Gyratory Crushers, Cone Crushers, SAG Mills, Ball Mills, Flotation circuits and Thickeners.
Process Control and Advanced Control Systems.
Experience with PI OSIsoft historian.
An understanding of SQL, Python, HTML and VBA.

Sharing is Caring! Click on the Icons Below and Share

Description

Our client, an innovative brand offering fashionable beauty products, stylish accessories, quality lifestyle items and fun stationery and toys, is looking for passionate and dynamic Store Sales Persons to join their retail team. In this role, the selected persons will be responsible for providing excellent customer service, assisting customers in their purchase decisions, and ensuring the overall success of the store’s sales objectives.
 
Key Responsibilities:

Greet customers warmly and provide assistance as needed.
Educate customers about product features, promotions, and loyalty programs to enhance sales.
Process transactions accurately and efficiently using the point-of-sale system.
Maintain a clean, organized, and visually appealing store environment.
Restock shelves and display areas as needed to ensure product availability.
Handle customer inquiries, complaints, and returns professionally and efficiently.
Collaborate with team members to achieve store sales goals and targets.
Stay knowledgeable about product ranges and industry trends.
Participate in store events and promotions to drive sales growth.

Requirements

High School diploma or equivalent; further education in retail or sales is a plus.
Proven experience in retail sales or customer service is preferred.
Excellent communication and interpersonal skills.
Strong ability to work independently as well as part of a team.
Basic numerical skills for handling transactions and inventory management.
Ability to stand for long periods and lift up to 25 kgs.
Strong customer focus with a positive attitude.
Flexibility to work evenings, weekends, and holidays as needed.
Must be able to Adhere to the organization’s SOPs

 

Sharing is Caring! Click on the Icons Below and Share

Overview
We are recruiting!
Our client in Lusaka/Kitwe, is looking for a Workshop Foreman to join their team for a job vacancy within the automotive industry.
Purpose of the Role
The Workshop Foreman is responsible for overseeing the proper repair and servicing of all vehicles in our high-volume Service Departments in Lusaka and Kitwe. This role ensures technician productivity meets service management standards while maintaining the highest quality of workmanship and customer satisfaction.
Key Responsibilities

Workflow Optimization: Manage daily workshop operations, including scheduling, resource allocation, and efficient workflow management to maximize productivity.
Technical Guidance, Support & Mentorship: Diagnose complex vehicle issues, conduct road tests, and train junior technicians on new procedures, equipment, and best practices.
Quality Control: Inspect all completed repairs to minimize comebacks and ensure full compliance with vehicle warranty guidelines, OEM standards, job card management, and workshop compliance protocols.
Operational Management: Maintain workshop cleanliness and organization, ensure strict safety compliance, and oversee the proper use and maintenance of special tools and equipment.
Customer & Team Liaison: Provide technical guidance to service advisors, handle customer complaints professionally, and assist in staff performance reviews and development.
Maximize Departmental Profitability: Supervise and lead the workshop team to deliver efficient, high-quality, and profitable service operations.
Learning & Development: Actively participate in OEM-provided online training and in-house learning opportunities to maintain up-to-date technical knowledge across all vehicle models.

Key Competencies & Qualifications

Grade 12 Certificate and qualification in Vehicle Mechanical and Electrical Maintenance or equivalent.
Minimum 3+ years’ experience in a similar foreman role or as a senior service technician within a high-volume organization.
Strong diagnostic and problem-solving skills with hands-on technical expertise.
Proficiency in Microsoft Office (Word, Excel, Outlook) and workshop/diagnostic software.
Ability to work under pressure and meet tight deadlines in a fast-paced environment.
Membership of the Engineering Institution of Zambia (EIZ) is an advantage.
Strong attention to detail and accuracy in all aspects of work.
Excellent organizational and time management skills.
Proven ability to lead, motivate, and develop a workshop team.
Good communication and interpersonal abilities.
Passion for vehicles and the automotive industry; valid driver’s license for manual vehicles preferred.

“All candidates are required to obtain their ZAQA certification from the Zambia Qualifications Authority (ZAQA)”
Sharing is Caring! Click on the Icons Below and Share

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

 
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
The role is responsible for ensuring strategic change initiatives and project investments deliver measurable business value aligned to the bank’s strategic objectives through effective benefits realization governance.
• Establish and oversee benefits realization frameworks across the project portfolio.
• Embed financial discipline, performance tracking, and value optimization throughout the project lifecycle.
• Ensure benefits are clearly defined, measurable, and aligned to approved business cases.
• Monitor and track realization of benefits during delivery and post-implementation phases.
• Collaborate closely with business, finance, digital and technology, and programme delivery teams to drive accountability for value delivery.
• Support sustained realization of benefits beyond project closure through structured governance and reporting.

Job Description
Accountability: Driving Business Direction, Benefits & Financial Management: 35%
Outputs:

Translate strategic objectives into measurable project and programme benefits aligned to business and regulatory priorities.
Establish and maintain benefits realization frameworks, standards, and governance across the project portfolio.
Provide financial oversight of project value cases, including cost-benefit analysis, ROI tracking, and value realization reporting.
Challenge and validate business cases to ensure financial viability, benefit measurability, and strategic alignment.
Partner with Finance to track financial performance against approved investment cases and forecast benefit realization.
Support portfolio prioritization by providing value-based insights and investment trade-off analysis.
Ensure regulatory and transformation initiatives demonstrate quantifiable business outcomes and sustainability of benefits.
Prepare executive and SteerCo reporting on benefits performance, risks to value realization, and corrective actions
From time to time engage Country Management Committee (CMC) with Director, Digital and Technology Transformation and/or Head of Projects and Transformation on benefits realisation management to present a compelling case based on both financial and non-financial benefits to make compelling case for appropriate decision making to drive bottom-line impact.

 
Accountability: Performance Planning and Benefits Management: 35%
Outputs:

Define benefit Key Performance Indicators (KPIs), baselines, and measurement methodologies during project initiation.
Monitor benefits realization throughout delivery and post-implementation phases to ensure sustained value.
Develop benefits tracking dashboards and reporting mechanisms across programmes and projects.
Identify realization risks and implement mitigation strategies to protect expected outcomes.
Facilitate benefits planning workshops with business owners and project sponsors.
Ensure accountability by assigning benefit owners within business units and tracking ownership commitments.
Conduct post-implementation reviews to validate realized benefits versus approved business cases.
Embed continuous improvement practices to enhance benefits realization maturity within the organization.

 
Accountability: Leadership and Teamwork: 20%
Outputs:

Collaborate effectively with programme managers, project managers, finance teams, and business stakeholders.
Provide guidance and coaching to project teams on benefits management practices and value-driven delivery.
Foster a culture of accountability, collaboration, and results-oriented performance within the projects function.
Contribute to knowledge sharing, process improvement, and capability development within the Project Management Office (PMO)/projects department.
Maintain continuous professional development aligned with project governance, financial management, and banking industry practices.

Accountability: Risk and Control: 10%
Outputs:

Ensure benefits realization practices align with enterprise risk management and internal control frameworks.
Identify financial, operational, and delivery risks that may impact realization of expected project benefits.
Work with Risk, Compliance, and Internal Audit teams to ensure regulatory and governance requirements are embedded within project value tracking.
Validate that benefit assumptions and financial projections are realistic, auditable, and supported by appropriate controls.
Monitor benefit leakage risks and escalate deviations through established governance forums.
Support audit reviews by providing traceability between approved business cases, delivery outcomes, and realized benefits.

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards.
 
Education
 
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Sharing is Caring! Click on the Icons Below and Share

SanlamLife Insurance
Living with Confidence™
We’re in the business of planning for tomorrow. The never-ending pursuit of meticulously crafting our clients’ futures. We do this by truly appreciating the value of money and turning the materials we’re given into something more. It’s our trade and it is something we are passionate about. It’s what makes us Live with Confidence. Sanlam Life Insurance Zambia Limited seeks to recruit qualified and experienced professionals in the following vacancy:
Bancassurance Financial Advisors
Job Summary
Reporting to the Bancassurance Manager. This is a third-party marketing and relationship-building role, serving as an interface between Sanlam and bank clients in the bank branches. This role endeavors to increase Sanlam’s banca product presence and sales in the bank branches. The following branches have vacancies;
Job Search Platform

Branch Name
Required Number

Lusaka
4

Kitwe
2

Ndola
2

Chipata
1

Chongwe
1

Livingstone
1

Choma
1

Monze
1

Mongu
1

Kabwe
1

Chingola
1

Solwezi
2

Chinsali
1

Mansa
1

Kasama
1

Kaoma
1

Mazabuka
1

Chililabombwe
1

Mwinilunga
1

Katete
1

Chirundu
1

Nakonde
1

Mpika
1

Luanshya
1

Duties/Responsibilities
Create and maintain Branch Awareness

Meet allocated insurance sales targets;

Implement insurance sales activities and branch targets with Branch Managers on a weekly basis;

Train all branch staff with respect to their level of insurance sales involvement.

Promote insurance information sessions in the branch;

Drive brand awareness initiatives in the branch;

Implement agreed upon marketing campaigns and initiatives;

Sales targets and productivity

Ensure sales targets are met;

Render ongoing technical advice and support;

Ensure quality business through Lead Verification of Identified Clients on affordability and suitability;

Promote insurance culture in the Branches.

Identify new business opportunities;

Manage and support leads generation activities;

Assist with the client queries and premium collections;

Report on sales activities in the branch

Support and implement projects and focus activities of the Sanlam Banca Manager.

Networking with other stakeholders in the sales and support process

Minimum qualifications and experience

Full Grade 12 Certificate or equivalent.

Diploma in Business discipline or related field

Degree is added advantage

Sales experience is desirable

Ability to train others, Excellent communication skills (both oral and written), Team building skills, coaching and Mentoring

High integrity and self-motivated

Ability to plan and schedule work with minimum supervision.

Sharing is Caring! Click on the Icons Below and Share

OSHO…We grow with you!
WE ARE HIRING
Deadline: 5th March 2026
ICT Helpdesk Officer
Role Purpose: Provide Helpdesk Systems Support in the whole organization as per ISO 9001:2015 standard requirements.

KEY RESPONSIBILITIES:

Ensure that users of computer have adequate know-how on the usage of all systems and train users on the Osho Systems and ICT Policy.

Run ICT Helpdesk efficiently and address user’s queries promptly (1 day).

Daily Monitoring of Applications services, Antivirus, communication devices, updates, and Servers, as well as control computer stationery levels in good time, to avoid stock outs, Control & Distribute Consumables & Other Computer accessories to Users.

Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments.

Planning of Preventive maintenance for all ICT inventories.

To ensure that picklist is received from order processing officers and the goods are picked on FIFO basis with correct quantities, pack size and description from the shelves and dispatched on time to the shipping zone.

Manage the receiving, distribution and storage of all products and supplies that come in and out of warehouse & provide information to the warehouse supervisor on leakages, 6 months short expiry and slow-moving products.

Plan warehouse layout and space requirements with corporate policies regarding security and safety in order to maintain a safe working environment & also prevent loss or damage and achieve full warehouse optimization and order.

Inventory management: checks and verification at the point of entry/exit and in bound transfer orders with timely posting and receiving of transfer, purchase & return orders in the system.

To conduct annual and snap stock take for inventory accuracy & control.

Facilitate opening of new item codes and update of new item prices.

To manage the item card, make sure all items are in right category, zone and bin and has prices.

Supervise a team of warehouse employees, delegation, training, performance evaluation and disciplinary actions.

Key Qualifications
a) BSc/BA, Diploma in IT, ICDL, MCSE or relevant fieldb) Proven experience as a help desk technician or other customer support rolec) Inventory management/warehousing skills

Sharing is Caring! Click on the Icons Below and Share

Empowering Africa’s tomorrow, together…one story at a time.

 
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

 
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
 
 
Job Summary
The main focus of this role is to build and maintain professional business relationships across a portfolio of SME clients of high value by driving challenging sales and income targets, proactively acquiring new clients, solutioning existing clients with cross sell, campaign and product utilisation and proactively managing and improving customer satisfaction and risk and compliance.
Post a Job
 
 
Job Description
 
 
Key Accountabilities
 
Accountability: Income growth and Financial Targets – 60%
Outputs:
·       Driving income and sales targets by cross selling, upselling and acquiring new prospective clients
·       Ensure dedicated relationships are maintained and grown by being the single point of entry via appointment based customer interaction as well as On-Site visitation.
·       Create and maintain an annual client interaction management plan.
·       Ensure the long term sustainability of the portfolio by establishing relationships with new clients and solution-based up-selling to existing clients.
·       Create a pipeline of new business by working on leads generation initiatives with Retail, CIB, Commercial, existing client base and within the business growth section of RBB.
·       Make effective use of client planning and solutioning tools for the top 30% of the portfolio to ensure in-depth understanding of the clients’ needs, in order to provide clients with the best possible solutions.
·       Achieve new business and up-selling sales targets by pro-actively driving cross functional teams (including but not limited to Sector and product Specialist) to find client-centric solutions which must be formalised in strategic proposals and presented to clients in accordance to the distinct Client Value proposition (CVP) for Enterprise Accounts.
·       Achieve customer satisfaction targets within the assigned portfolio by improving customer NPS.
·       Develop and demonstrate a deep understanding of local and regional market trends and business lifecycle challenges.
·       Track and monitor the financial performance of the portfolio by utilizing available MI.
·       Apply risk-based pricing for all new sales and pricing reviews in line with standard pricing and fee structure/guidelines and applications. Negotiated pricing by exception based on existing concession models.
·       Operate and position Enterprise Banking in a dynamic and highly competitive marketplace by interacting with all relevant stakeholders and driving key initiatives to secure customer retention and growth.
·       Achieve sales targets relevant to the strategic initiatives and drivers of the Enterprise Business accounts segment.
·       Focus on customer graduation to more customer focused and appropriate value proposition, upgrading the customer to the RBB Business/Commercial cost to serve value proposition.
 
Accountability: Internal and Client Relationship Management (20%)
 
Outputs:
·       Actively drive acquisition initiatives through pro-active re-engagement process supported by Enterprise banking campaign initiatives.
·       Conduct regular client visits in accordance with the Enterprise Business Value proposition and initiate changes to RBB Product by providing input into product development to better service the customers.
·       Own the primary relationship with the client by being the only point of entry to the client and ensure the portfolio is serviced appropriately.
·       Proactively educate the customers of the new operating model and value proposition that RBB offers.
·       Make use of the middle and back office support networks to ensure effective on-boarding and complete end-to-end service delivery.
·       Maintain overall ownership for servicing the client on operational matters by driving relevant internal support networks such as the Business Support Centre.
·       Conduct client visits and maintain a client visitation plan to improve customer service.
·       Participate in the internal customer surveys to ensure the internal relationships are improved, built and value is extracted from these relationships.
·       Communicate and implement any actions to improve service following client feedback and/or complaints to all relevant parties within the bank.
·       Work proactively with colleagues across the group to support the growth of lead generation by introducing and working with relevant group specialist such as commercial property finance, SME specialists, franchising, etc.
·       Promote alternative delivery channels to clients.
·       Take responsibility for meeting challenging individual and team targets.
·       Provide support to team members where assigned.
·       Stay abreast of new industry developments and client market positions.
 
 
Accountability: Manage Risk Assessment (20%)
 
·       Understand and apply the relevant governance and compliance procedure to activities undertaken and maintain ongoing completion of relevant governance and compliance training.
·       Maintain customer records and accurate completion of applications and paperwork by capturing customer information.
·       Take ultimate ownership of the portfolio’s risk management by ensuring a good understanding of both the Bank’s and the client’s regulatory and compliance environments.
·       Manage the Not Fit For Processing listings for KAMLS documents are at a minimum.
·       Manage dormant accounts ensuring clients activate accounts or close accounts if no longer required.
·       Take ownership of scanning all KAMLS (Know Your Customer and Anti Money Laundering) and other on-boarding documentation relevant to the customer (New and Existing customers).
·       Ensure that all outstanding collateral conditions and conditions of credit are met.
·       Pro-actively manage customer credit risk and/customer dissatisfaction due to credit limits not being renewed.
·       Manage high risk customers by reviewing their accounts as per the Review Manager and negotiate reduction on facilities as per the review policy guidelines.
·       Apply appropriate solutions according to the risk profile and credit appetite within the industry.
 
Education
 
Higher Diplomas: Business, Commerce and Management Studies (Required)
Sharing is Caring! Click on the Icons Below and Share

World Vision Zambia
LOCAL ADVERTINTERNSHIP OPPORTUNITY
Are you a versatile storyteller with a passion for digital innovation and child well-being? World Vision Zambia is offering an exciting internship opportunity to recent graduates within the Communications Unit. The successful candidate will support the execution of a holistic strategy bridging digital creativity, professional event management, and media relations. This role provides high-level exposure to the development sector, allowing you to manage a high-quality external brand image while developing practical skills in multimedia production.
POSITION: Communications InternLOCATION: Lusaka
Major Responsibilities:

Digital Media: Manage and develop content for WVZ’s social platforms (Facebook, X, Instagram, LinkedIn).

Produce compelling transformational stories for the website.

Content Creation: Shoot and edit “reels-style” short-form videos and use tools like Adobe Creative Suite to produce content.

Internal Communications: Draft content for the monthly internal newsletter and manage the internal digital library of impact stories and photos.

External Media Engagement: Track daily mentions of World Vision in Zambian news outlets and maintain an up-to-date database of key journalists and influencers.

Education/Technical Skills/Experience, & Required Attributes

Educational Level: Recent graduate with a Diploma or Degree in Communications, Public Relations, Mass Communication, or Journalism.

Technical Skills: Digitally savvy and innovative with good understanding of social media algorithms and content creation tools (Adobe).

Communication Skills: Good writing skills with the ability to switch between formal tones and engaging social media styles.

Experience: Entry-level; must be a team player with a strong willingness to learn.

No criminal record.

A mature Christian.

Sharing is Caring! Click on the Icons Below and Share

The Deputy Chief Operations Officer (Deputy COO) supports the COO in overseeing Mafisa’s daily operations to ensure efficiency, effective coordination, and alignment with organisational goals. The Deputy COO acts as a second-in-command, providing leadership to field teams and departments, and stepping in to manage critical operational functions in the COO’s absence. This role emphasises tactical execution of strategic plans, operational support, and continuous improvement across programs and supporting functions.
Key Responsibilities
Operational Support and Coordination

Assist the COO in managing the day-to-day operations across programs, finance, HR, administration, and communications functions.
Facilitate communication and collaboration between field teams and headquarters to enhance program delivery.
Monitor operational workflows and identify areas for efficiency and process improvement.
Support the management and engagement of consultants and external service providers.

Assist in developing and executing security and emergency response plans, ensuring field staff safety and crisis preparedness.

 
Strategic Execution

Support the translation of strategic goals into operational plans and ensure timely achievement of program deliverables.
Collaborate with teams to monitor project timelines, resource use, and budget adherence at the operational level.
Participate in risk assessments and contribute to mitigation and problem-solving efforts to safeguard operations.

 
 Financial and Resource Management

Work closely with the district finance team to monitor district-level budgets and expenditures, ensuring transparency and cost-effectiveness.
Assist in the preparation of compliance documentation for internal and donor requirements.
Support resource mobilisation efforts and fundraising initiatives as delegated by the COO and CEO.

 
 Monitoring, Evaluation, and Reporting

Track operational performance and contribute data analysis to inform decision-making and improve program delivery.
In coordination with the MEL officer and guided by the MEL framework, ensure accurate and timely field reporting on program quality, impact, and compliance.
Represent Mafisa at internal and select external meetings, as delegated, to maintain stakeholder relationships.

Requirements

Bachelor’s degree in Business Administration, Development Studies, Management, or a related field (Master’s preferred).
Minimum of 7 to 10 years’ progressively responsible experience in operations, including supervision of teams, oversight of reporting, and budget management roles in NGOs or the private sector.

 
Experience

Experience supporting strategic planning, project management, and team leadership.
Proven experience in working in rural Zambia.
Strong understanding of financial management and budget monitoring.
Excellent communication, interpersonal, and organisational skills.
Ability to manage crises, operational risks, and ensure responsive actions.

 Ideal

Ability to provide operational coordination, leadership support and team empowerment

Reporting: Reporting to Chief Operating Officer

Sharing is Caring! Click on the Icons Below and Share