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Junior Key Account Manager, Surface Mines – Sandvik Mining & Construction Zambia
Location: Northwest, Zambia
Department: Sales / Customer Accounts & Applications
Reports to: Accounts & Applications Manager – Central Africa
 
1. Role Purpose
The Junior Key Account Manager (JKAM) supports the management, development, and growth of strategically important customer accounts within the Zambian mining sector. This role contributes to Sandvik’s long‑term customer relationships by coordinating account activities, supporting customer service interactions, and assisting with execution of account business plans.
2. Key Responsibilities
A. Account Management & Customer Relationships
– Support senior KAM and Project Manager in managing high‑value or strategically important mining customers.
– Directly responsible for one Key Surface Account of Sandvik in Zambia.
– Maintain frequent communication with customer stakeholders to ensure alignment.
– Assist in creating and updating Account Business Plans.
 
B. Business Growth & Opportunity Development
– Help identify new revenue opportunities.
– Participate in strategy sessions and contribute insights.
 
C. Customer Service & Operational Coordination
– Coordinate with internal teams to ensure timely product and service delivery.
– Communicate new products, upgrades, and service enhancements to customers.
– Escalate issues promptly.
 
D. Reporting & Documentation
– Prepare reports on account performance, KPIs, and sales pipelines.
– Maintain accurate CRM data.
 
E. Travel
– Travel to customer mine sites as required.
 
3. Qualifications
Required:
– Degree in Engineering, Business, Marketing, or related field.
– Minimum 1 year experience in account management, sales, or customer service.
– Strong interpersonal and communication abilities.
– Proficiency in Microsoft Office.
 
Preferred:
– Experience in mining or industrial sales.
– Familiarity with CRM tools.
– Knowledge of Sandvik products.
 
4. Competencies & Attributes
– High sense of value delivery and initiative.
– Strong organizational skills.
– Proactive, self‑driven, and able to work independently.
– Ability to collaborate across multiple functions.
– Strong ethical conduct aligned with Sandvik’s EHS and compliance standards.
 
5. Working Environment
– Includes mine site visits requiring appropriate medical and physical fitness.
– Mandatory adherence to Sandvik’s EHS policies.
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We are seeking a skilled and dedicated Engineering Geologist or Geotechnical Engineer to join our site-based team at one of our mining client’s sites on a six-month fixed-term contract. In this role, you will lead and execute geotechnical investigations that directly support safe and efficient mining operations. The position suits a hands-on professional who enjoys fieldwork, applies strong technical judgment, and thrives in demanding outdoor environments.
Key Responsibilities:

Assist in planning and executing site investigations and preliminary assessments.
Supervise drilling operations and collect soil, rock, and groundwater samples for geotechnical analysis.
Conduct test pitting and excavation work to assess subsurface conditions.
Supervise and coordinate field activities, ensuring safety and adherence to project specifications. Able to adjust the scope of work to suit the field conditions in line with the objectives of the work
Log core samples accurately, documenting geological and geotechnical data.
Engage with geotechnical laboratories for appropriate testings, defining programme, costing, deliverables and interpretation thereof.
Prepare factual and detailed reports and provide recommendations where required.
Ensure compliance with health and safety regulations to promote a safe working environment.
Collaborate with hydrogeologists, mine engineers, and other stakeholders to inform design and operational decisions.
Maintain accurate records and documentation of all field activities and data collected.

Minimum Requirements:

Bachelor’s degree in Engineering Geology, Geotechnical Engineering, or related field.
Relevant engineering geology experience of at least 10 years.
Proven experience in site investigations within mining or construction environments.
Knowledge of drilling techniques, core logging, and geotechnical testing methods.

 
Why Join Us?

Market-related remuneration plus eligibility for performance-linked bonuses at the company’s discretion.
Comprehensive benefits: medical aid, pension and group risk cover.
Professional growth: support for registration, CPD and further studies.
Hybrid/flexible working, plus travel, phone and data allowances.
Lead and shape a high-performing section and deliver landmark projects across the region.
Inclusive, value-driven culture with a strong focus on transformation, learning and career growth.

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JOB DESCRIPTION TWO (2) : PUBLIC RELATIONS ASSISTANT
Job Title : Public Relations Assistant
Grade : General Services, Level 9 (GS9)
Salary scale : COM$ 12,549.03 – COM$ 18,203.12 per annum
Division : Public Relations and Communication
Duty Station : Lusaka
REPORTING TO : Head of Public Relations and Communication

JOB PURPOSE

To provide support services in the implementation of the COMESA Communications Strategy to increase public awareness and understanding of the COMESA integration agenda through sharing information, publicity activities, branding and maintaining a good corporate image.

MAIN DUTIES AND ACCOUNTABILITIES

Under the direct supervision of the Head of Public Relations and Communication, the incumbent of the post will perform the following duties:

Coordinate media relations – ensure publicity for COMESA through media coverage of various events, activities and programmes;

Plan and coordinate media interviews for the Executive Management, programme experts and other stakeholders on COMESA programs;

Generate and coordinate production and dissemination of all video content and photography on COMESA activities for news and documentaries;

 

Develop content for COMESA news publications and online platforms (website, X, Facebook, LinkedIn, Instagram);

Manage COMESA YouTube channel (ensuring regular updating);

Prepare scripts and recordings for video/ film productions;

Engage stakeholders through corporate social responsibility initiatives and information sharing (presentations and study visits for learning institutions) and participating in Trade Fairs/Expos;

Receive and channel Press and Public queries to the relevant officers and make follow-up responses;

Manage COMESA broadcast equipment (cameras and related accessories);
Assist with drafting the annual work program for the Unit; and

Perform any other related duties assigned by the supervisor from time to time.

Minimum Academic AND PROFESSIONAL QUALIFICATIONS

A minimum of a Bachelor’s degree in Media Production, Journalism, Mass Communications or related field..

Professional Experience

Minimum three (3) years post qualification experience in a similar position in Public or Private Sector or International organization

SPECIALIZED KNOWLEDGE:

Proficient in Microsoft Office applications

Proficiency photography and video editing skills (Adobe Suites, Animations, Final Cut Pro) or related professional editing software.

Social media management skills (designing content/ editing/uploading etc)

Script writing

Knowledge of print design is an added advantage.

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JOB DESCRIPTION THREE (3) : SENIOR INFORMATION AND COMMUNICATION TECHNOLOGY MAINTENANCE ASSISTANT
Job Title : Senior Information and Communication Technology Maintenance Assistant
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Grade : General Services, Level 9 (GS9)
Salary scale : COM$ 12,549.03 – COM$ 18,203.12 per annum
Division : Information and Communication Technology
Duty Station : Lusaka
REPORTING TO : Information Systems Analyst – LAN

JOB PURPOSE

To schedule a maintenance cycle for computing equipment, manging computer replacement cycle and providing support to ensure effective utilization of the organization computer equipment;
To carry out research and development activities and recommend innovative idea that would improve on maintenance and support of the Secretariat computing equipment.

MAIN DUTIES AND ACCOUNTABILITIES

Under the direct supervision of the Systems Analyst LAN and the overall supervision of the Director of Information and Communication Technology, the incumbent of the post will perform the following duties:

Manage the maintenance of computers, monitors, keyboards, printers and other ICT equipment in the Secretariat to ensure they are functional;

Ensure that computer have the latest system and antivirus updates;

Install and configure new computer equipment, computer hardware, operating systems and applications upgrades;

Support paperless meetings and teleconferencing and video conferencing facilities, sets up online or virtual meetings using apps like Zoom, Teams, etc. for the Secretariat;

Diagnose and fixe hardware/software faults and solves technical problems, either over the phone or face to face;

Improve WAN and LAN Connectivity by cleaning up redundant network topologies and configurations;

Upgrade computer software and ensure that all computer in the Secretariat are running with the latest software;

Remove malicious software and viruses from the network by setting up and configuring content filtering and enterprise anti-virus solution;

Assist the IT support staff in resolving user client problems using the installed ticketing system and remote access tools and provide regular feedback;

Connects new computer equipment such as desktops, laptops, scanners, printers, as well as testing and fixing faulty equipment;

Harmonize computer name setting in accordance with COMESA network naming conversation and analyse current procedures and practices used by user support team;

Conduct rationalization of machines in the Secretariat to ensure equitable distribution of IT resources and implement a web-based help desk system to record and maintain IT support calls;

Screen calls on the IT Support line and respond, review and resolve IT helpdesk requests, to ensure weekend system monitoring and support;

Sets up new users’ accounts and profiles, deals with password issues and works with users to identify computer problems, advises on the solution and conducts electrical safety, checks on computer equipment and replaces them or parts as required;

Inspect, monitor and fine tune all network and communication infrastructure to ensure they are in good condition (Switches, routers, firewall, proxy servers, IP phones VSAT and video conferencing); and

Perform other job-related duties as assigned by the supervisor from time to time.

MINIMUM ACADEMIC AND PROFESSIONAL QUALIFICATIONS

A Bachelor’s degree in Information Systems and Programming

Professional Certificate in Information Technology, CCNA Cybersecurity Operations is desirable.

PROFESSIONAL EXPERIENCE

Minimum three (3) years post qualification experience in a similar position in Public or Private Sector or International organization

COMPETENCES AND SKILLS:

Specialised Knowledge in computer repair, computer networks and cybersecurity.
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JOB DESCRIPTION ONE (1): SENIOR LEGAL ASSISTANT
Job Title: Senior Legal AssistantGrade: General Services, Level 9 (GS9)Salary Scale: COM$ 12,549.03 – COM$ 18,203.12 per annumDivision: Legal and Corporate AffairsDuty Station: LusakaReporting To: Legal Affairs Officer
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JOB PURPOSE
To support the Legal Affairs Officer in the provision of legal advisory services to the organs of the Common Market, Member States, Institutions and specialized Agencies of COMESA, the Office of COMESA Secretary General and the COMESA Secretariat.
MAIN DUTIES AND ACCOUNTABILITIES

Conduct background research and draft legal papers including pleadings for litigation, arbitration and Alternate Dispute Resolution (ADR)

Assist in litigation, arbitration and ADR before the COMESA Court of Justice and other Tribunals

Generate initial drafts of legal opinions

Collect, collate and manage legal instruments and the legal depository

Prepare initial drafts for publication on the COMESA official website

Provide administrative and technical support to statutory meetings

Support implementation of Legal and Corporate Affairs Division programmes

Draft project proposals on funding gaps

Assist implementation of COMESA Migration and Intellectual Property Rights Programs

Draft COMESA legislative instruments under Article 10 of the COMESA Treaty

Perform other duties as assigned

MINIMUM ACADEMIC AND PROFESSIONAL QUALIFICATIONS

Bachelor of Laws (LLB)

PROFESSIONAL EXPERIENCE

Minimum three (3) years post qualification experience in a similar position with a reputable law firm

PROFESSIONAL CERTIFICATIONS

Postgraduate qualification in Legal Drafting, Policy Analysis or Trade Law is an added advantage

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Requisition Number: 47947
Job Location: Lusaka, ZMB
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 05/02/2026
Posting End Date: 19/02/2026
Job Description:
Job Summary
The Manager, Trade Business Risk plays a pivotal role within our Trade & Cash business, ensuring that all operational activities conform strictly to the relevant Country and Group policies and comply with local regulatory frameworks. This position oversees risk management from front to back office operations, promoting a culture of rigorous controls and proactive risk identification.
This role encompasses strategic leadership aimed at embedding robust risk governance by overseeing the adherence to the Enterprise Risk Management Framework and aligning local procedures with Group operating principles. The Manager acts as a critical liaison with the Cluster Head of Trade & Cash Business Risk, offering insight and foresight on risk-related matters impacting the Country. By developing comprehensive and targeted performance metrics, the post-holder empowers senior management to accurately assess the operational risk environment and take well-informed actions.
Through vigilant control execution and diligent issue remediation, this role ensures residual risks are effectively communicated and managed. It fosters collaboration within Country teams and across the Group to advance efficient risk controls such as the hubbing of control checks, while maintaining country-specific ownership. The ideal candidate will be instrumental in shaping a resilient operational risk landscape that supports both sustainable business growth and compliance excellence.
Key Responsibilities
Key Responsibilities
Business Risk Management
Lead comprehensive risk and process assessments jointly with operating units and Global Business Services to identify vulnerabilities and drive continuous improvement in risk mitigation practices.
Champion initiatives that simplify and automate operational processes to strengthen control frameworks and enhance overall efficiency.
Conduct regular governance assessments to validate the adequacy and effectiveness of the Country’s control environment, adapting frameworks proactively to evolving business and regulatory landscapes.
Serve as the primary escalation point for operational risk issues, providing expert advice and support to ensure timely and effective remediation.
Coordinate preparations and support for internal audits and external regulatory examinations, ensuring readiness, transparency, and clear communication of risk and control issues.
Risk Controls and Compliance
Partner with business units to detect, assess, and manage operational risks, facilitating the implementation of robust controls and monitoring mechanisms to address identified gaps.
Review and provide risk oversight on new and modified products, initiatives, and compliance requirements, integrating risk considerations throughout project delivery lifecycles.
Manage the Residual Risk Acceptance Requests (RRARs) process meticulously, ensuring escalations are handled in line with governance protocols and senior management approvals are secured for material risks.
Advocate for strict adherence to the Operational Risk Framework (ORF), guaranteeing that embedded risk controls are actively maintained and subject to periodic validation to uphold their effectiveness.
• Monitor the implementation, execution, and outcome of the Control Sample Testing (CST) process, results of any Key Risk Indicators (KRIs), and Key Control Indictors (KCIs) to ensure compliance with agreed control standards.
• Oversee risks in the risk tracking system (M7) and responsible for ensuring the quality of information being recorded as well as ensuring data accuracy, completeness and timely resolution.
• Determine effectiveness/ ineffectiveness of defined prevalent controls and control testing through independent validation.
• Review the ORF results and arrived on the action plan for reducing residual risk rating and mitigating repetitive failure /exceptions.
• Loss Reporting and Investigation
• Support the unit in minimizing operational losses and issues, and ensure operational losses are investigated to prevent recurrence.
• Drive the root cause analysis discipline, validate the content before submission and track the treatment plans until closure. Ensure that significant operational losses are escalated with appropriate root cause review completed.
• Oversee the recording of operational errors that occur within the unit that result in financial losses, gains, near misses, or non-financial damage.
• Oversee and have a 2nd line view on the unit reconciliation on a monthly basis of all operational losses records in the risk management system versus GL entries to ensure that all losses / recoveries are correct and/or accounted for on both sources.
• Ensure units have obtained the relevant approvals for losses in line with delegated authorities granted
Risk Management through Standardised MI
• Review, analyse and initiate actions in coordination with the respective unit based on Standard MI e.g. KRI, EMF, Reconciliation Scorecards, ORF Results, etc.
• Review weekly reports circulated by Central Team on issues and incidents logged in EORP and ensure information on EORP is kept up-to-date.
• Monitor whether COPMAN Controls adhered to, review the type of exceptions and analyse with the team.
Skills and Experience
Skills and Experience
5-8 years of experience in Trade and handling Trade Risk
Risk Analysis & Data Management: Demonstrated expertise in analyzing complex operational risk datasets to extract meaningful insights that inform strategic decisions and risk mitigation efforts.
Operational Risk Management Experience: Proven track record managing operational risk within financial institutions, with particular emphasis on trade finance and cash management operations.
Trade Finance and Cash Operations Knowledge: Comprehensive understanding of trade finance products, cash handling processes, and the regulatory environment governing these activities.
Effective Business Partnering: Skilled in building strong, collaborative relationships with stakeholders across business and support functions to embed risk-aware behaviours and integrate controls seamlessly into operations.
Process Improvement Expertise: Adept at identifying inefficiencies and leading projects to streamline processes through automation or redesign, enhancing compliance and operational effectiveness.
Regulatory and Compliance Acumen: Deep familiarity with local regulatory requirements and Group policy frameworks, ensuring that day-to-day operations consistently meet or exceed compliance standards.
Qualifications
Qualifications
Minimum 5 O’level Credits or better including Mathematics and English
Bachelor’s degree from a recognised university or college in Business, Finance, Risk Management, or a closely related field, providing a solid foundation for risk management principles.
Zambia Qualifications Authority (ZAQA) verification of all qualfications is mandatory.
Professional Certifications
Relevant professional certifications such as Operational Risk Management, Compliance, or broader Risk Management qualifications are strongly preferred, enhancing subject matter expertise.
Additional credentials like Certified Risk Manager (CRM), Chartered Financial Analyst (CFA), or similar designations will be considered an asset and support career advancement.
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POSITION OVERVIEW
Reporting directly to the IT Officer, the role of the IT Assistant is to support the IT & Health Information function of the Hospital. He/she will responsible for installing, configuring and monitoring computer hardware, software and networks in accordance with CURE International’s standard, diagnosing faults and solving technical problems as and when required.
KEY RESPONSIBILITIES
User Support (Help Desk)

Troubleshooting: Serving as the first point of contact for employees experiencing technical issues with computers, printers, or software.
Onboarding: Setting up workstations, accounts, and credentials for new hires.
Training: Assisting staff with basic training on how to use company hardware or software (e.g., Microsoft Office, Slack, Zoom).
Password Management: Resetting passwords and unlocking accounts in systems like Active Directory.

             Hardware & Software Maintenance

Installations: Installing and configuring operating systems (Windows, macOS, Linux) and applications.
Repairs: Performing basic hardware repairs (e.g., upgrading RAM, replacing hard drives) or coordinating repairs with external vendors.
Updates: Ensuring all systems have the latest security patches and software updates.
Inventory Management: Tracking IT assets, including laptops, monitors, cables, and software licenses.

            Network & System Support

Connectivity: Troubleshooting local network issues (Wi-Fi, LAN) and internet connectivity.
Backups: assisting with routine data backups to ensure company data is secure.
Security: Monitoring antivirus software and reporting potential security breaches or phishing attempts to senior staff.

            Database Training

Assist the IT Officer in providing hospital staff coaching and training in the use of all if CURE’s technology solutions.

            Office Support

Provides technical support in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi- platform, complex computer environment or monitor the production scheduling, execution, and successful completion of production jobs
Troubleshoots, repairs and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) tests personal computers and peripherals on a network to diagnose, hardware versus software problems and escalates corrective procedures to other technical resources as appropriate
Performs any other related duties as assigned by the supervisor.

          Reporting

Generate data reports as per the client requirement.
Create reporting templates on google sheets.

       Education and Professional Development

Ensures own professional development to enhance own competencies through self-assessment and/or formal performance appraisal on regular basis according to the hospital (and own) professional development plan;
Maintains professional records that provide evidence of competency and lifelong learning.
Identifies personal development and training needs and work with the supervisor to, help facilitate education and professional development where possible.
Maintains a good quality learning environment that supports continuing professional development, creativity and being proactive.
Spiritual Ministry participation
Participates in the hospital’s Spiritual Ministry programs.
Attend chapel and departmental bible studies with staff (depending on weekly schedule)

          Occupational Health & Safety function

All staff are expected to work in such a way that does not cause injury to themselves, other staff members or customers.
Following & complying with H&S policies, processes & applying them to their own work activities, including using/wearing Personal Protective Equipment as required.
Participating in activities directed at preventing harm & promoting well-being in the workplace Identifying, reporting & self-managing hazards where appropriate.
Early and accurate reporting of incidents at work and raising issues of concern when identified.

          Other duties as assigned

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the co-worker for this position. Duties, responsibilities and activities may change at any time with or without notice. Co-worker must perform other tasks, duties, and projects as assigned, as a member of the Human Resources team.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
EDUCATION/EXPERIENCE REQUIREMENTS

Certificate or Diploma in Information Technology or Computer Science, or related field.
Minimum of One (01) year experience in IT support, systems administration and information management in professional organization.

KNOWLEDGE, SKILLS AND ATTRIBUTES

Strong knowledge of IT support, various operating systems (including Microsoft Windows and Linux)

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Oxfam is a global movement of people working together to end the injustice of poverty.
The Role:
THIS IS A SHORT TERM OPPORTUNITY (4 MONTHS)
AVAILABILITY: IMMEDIATELY, LATEST 2ND MARCH 2026
INTERVIEWS: WEEK OF 16TH FEBRUARY 2026
Oxfam is looking for a Finance Officer to compliment and support the finance team for a duration of four (4) months, the Finance Officer will  undertake specific tasks in support of the finance functions as follows:
Maintain Financial Information System:

Checks accuracy, completeness of supporting documentation and validity of financial data before posting into people soft.
Reviews payment vouchers to ensure that correct budget codes are charged, and approvals have been made with appropriate delegated authority.
Upload transactions in the general ledger.
Generate finance reports – preparation and timely submission of project financial reports, month end bank and balance sheet reconciliations.
Analysis Financial data for upward decision making.

Reinforcement of Internal Controls:

Reviews and maintains financial management and internal controls systems in the office to maintain the financial integrity of Oxfam.
Ensures compliance with established Oxfam corporate policies as laid down in the financial policies and procedures manual.
To assist in coordinating audits for projects.
Preparation and payment of Payroll and other statutory returns.

Partner development and capacity building:

Assist in assessments and identify financial capacity gaps of partners before funding.
Assists in building of capacity of partners in financial management where there are gaps.
Works with Program Accountant in developing a system of tracking funding to partners expenditures, balances, reports submission and review of internal audit reports to recommend actions.
Assists in reviewing partner financial reports with support of Program accountant & Funding Manager.
Assists in reviewing partner grant budgets and activity plans to ensure compliance with donor requirements and OGB policies and procedures.

Planning, Budgeting and Utilization of Financial Resources:

Assists Program Accountant in the interpretation of budget lines to partners.
Supports the Program Accountant in the Annual budget process, forecasts and in any Budget revision of the project.
Prepares monthly budget variance reports.
Assist in the preparation of project budgets.
Official Bank Agent for the Harare office- responsible for banking & cashing of cheques.
Preparation of top up requests for reviewing by Program Accountant and BSM.
To be responsible for cheque & petty cash payments.

Bank & Cash

To be responsible for banking and banking support.
To be responsible for cheques.
Petty cash payments and management.

Key Attributes:

Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.
Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work.
Commitment to Oxfam’s safeguarding policies to ensure all people who encounter Oxfam are as safe as possible.

What we are looking for: 
We’re looking for a candidate who cares about Oxfam’s mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:
Knowledge & Experience

Degree in Accounting.
Minimum of 1-2 years practical accounting experience.
Proven experience of working in teams and strong inter-personal skills.
Excellent computer skills including spreadsheets (ideally MS Excel) and –word processing (ideally MS Word).
Excellent written/oral communication & listening skills.
Competent numerically.
Fluent English.
Commitment to Oxfam’s aims and philosophy.
Strong sense of personal integrity.
Self-confidence, maturity & ability to co-operate with a wide variety of people.
Initiative, creativity & flexibility.
Previous experience of working with an NGO.
Previous experience of using a computerized accounts package.
Ability to work under pressure and to meet deadlines.
Able to travel away from workstation regularly for short periods.

We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer here.
Flexfam: 
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.
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Itezhi Tezhi Power Corporation Limited (ITPC) is a Joint Venture Company owned by ZESCO Limited and The TATA Power Company Limited to build and operate the 120 Mega Watt Hydro Power Station on the Itezhi Tezhi Dam of the Kafue River in Itezhi Tezhi District.
The company seeks to recruit a suitably qualified candidate for the position of Control Desk Technologist to be based at the Itezhi Tezhi Hydropower Station in Itezhi Tezhi District.
JOB PURPOSE
To ensure the safe, reliable, and efficient operation of the hydroelectric power generation plant by monitoring, controlling, and maintaining all operational equipment. This role is responsible for executing switching and load orders, responding to system disturbances, conducting black-start procedures, and providing technical supervision to plant operations staff, thereby contributing to the continuous and optimal power supply from the ITPC facility.
JOB DESCRIPTION
Job Title: Station Operator Technologist
Grade: IT 6
Department: Operations
Reports To: Head Operations
Direct Reports: Plant Operators, Plant Attendants
Key Responsibilities & Duties:

Plant Operation & Control:

Start, adjust, synchronize, and stop hydroelectric generating units as per dispatch instructions and operational requirements.
Monitor the operation and performance of all plant equipment (e.g., turbines, generators, transformers, auxiliary systems) via SCADA and control panels, making necessary adjustments to maintain specified parameters.
Operate high-voltage switches, circuit breakers, valves, gates, and related devices safely and efficiently.
Implement load and switching orders accurately and in a timely manner.

Fault Diagnosis & Response:

Promptly identify, diagnose, and address malfunctions or abnormal conditions in plant equipment.
Respond to plant alarms and events, initiating corrective actions and assigning tasks to relevant personnel or authorities.
Execute Black-Start procedures safely and effectively to restore plant operation following a total station shutdown.

Supervision & Coordination:

Provide on-the-job training, guidance, and supervision to Plant Operators and Plant Attendants.
Communicate equipment status, operational changes, and incidents clearly and promptly to Shift Dispatchers, Supervisors, and other relevant parties.
Ensure smooth shift handovers, including comprehensive verbal and written briefings.

Inspection & Maintenance Support:

Conduct routine inspections of generators, turbines, auxiliary equipment, and switchyard components to verify proper operation and identify maintenance needs.
Issue and cancel Work Permits for maintenance activities, ensuring all safety protocols are followed.

Administration & Compliance:

Maintain accurate and timely logs, operational reports, event reports, fault reports, and work request records.
Prepare and review switching programs and operational plans.
Perform all designated Control Room duties.

Knowledge, Skills & Qualifications:

Minimum Academic Qualifications: Diploma or higher in Electrical Engineering, Electro-Mechanics, Power Plant Operations, or a directly related field.
Minimum Relevant Experience: Significant demonstrated experience (typically 5+ years) in the operation and control of a hydroelectric or similar power generation plant, including experience with high-voltage equipment.
Technical Skills: Proficient in SCADA systems, understanding of electrical and mechanical systems in a power plant, and strong knowledge of safety procedures (including HV safety) and emergency protocols.
Communication Skills:
Oral: Ability to give clear instructions, report concisely, and coordinate effectively under normal and emergency conditions.
Writing: Competent in writing clear, factual, and detailed operational and incident reports.
Key Competencies: Strong analytical and problem-solving skills, high level of alertness and responsibility, ability to work under pressure, leadership and team supervision capabilities, and unwavering commitment to safety.

Working Conditions:

Workplace: Primarily in a Control Room environment within a hydroelectric power plant, with periodic outdoor rounds in the plant and switchyard areas.
Physical Effort: Moderate; involves walking during plant rounds, operating controls, and possibly responding to equipment in various plant locations.
Mental Effort: High; requires constant vigilance, multi-tasking, rapid decision-making, especially during fault conditions or system disturbances.
Hazards: Exposure to high-voltage electricity, rotating machinery, high noise levels, and potentially adverse weather conditions during external rounds. Strict adherence to safety PPE and procedures is mandatory.

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JOB DESCRIPTION
TITLE OF POSITION: Heating, Ventilation and Air-conditioning (HVAC) Technician/ Electrician
DEPARTMENT: Maintenance
REPORTS TO: Maintenance Supervisor
POSITION SUMMARY:
Perform skilled work in the installation, maintenance and repair of electrical and electronic systems, wiring, fixtures, apparatus, and control equipment.  The electrician also diagnoses and inspects electrical systems, equipment, and components to identify
hazards, defects, and the need for adjustment or repair while ensuring compliance with standards. S/he responds to emergency situations during and after hours for the purpose of resolving immediate electrical/refrigeration concerns.
DUTIES AND RESPONSIBILITIES:
·      Perform skilled electrical/refrigeration work with the ability to install, troubleshoot and repair systems and components
·      Good knowledge of refrigeration
·      Good knowledge of central plant chilling system and cold storage
·      Good knowledge of repair of split and window air con
·      Diagnoses causes of problems and/or failures in heating/air conditioning systems for the purpose of identifying equipment and/or Systems repair and/or replacement needs.
·      Troubleshoot and repair electronic monitoring and control systems.
·      Assist with preventive maintenance and troubleshooting on HVAC system, electrically powered equipment and appliances.
·      Maintain inventory and recommend electrical supplies and equipment for purchase
·      Installs heating and air conditioning equipment and systems for the purpose of providing enhanced and/or upgraded capabilities.
·      Repairs heating and air conditioning systems and/or components (e.g. pumps, motors, air handlers, fan coils, piping, etc.) for the purpose of ensuring a comfortable work environment.
·       Responds to emergency situations during or after hours for the purpose of resolving immediate safety concerns.
·      Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner
JOB SPECIFICATION
Job Title: HVAC technician/ electrician
Required Qualifications
Ø Full grade 12 certificate
Ø Diploma in refrigeration and air-conditioning, electrical engineering or the equivalent, a higher qualification will be an added advantage.
Ø Must be computer literate
Ø Minimum of 3 years’ working experience as an electrician and refrigeration.
Required attributes
Ø Good knowledge of resolving electrical situations and problems
Ø Must be able to design and write electrical circuits on paper
Ø Good knowledge of HVAC systems
Ø Good communication and interpersonal skills and a team player.
Ø Must be able to work with minimum supervision and long hours.
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