Job Region: Zambia

Position: Project Coordinator- Women Economic Empowerment Project
Reporting line: Country Manager
Duty Station: Lusaka, Zambia – With frequent travel in the country
Contract type: Fixed Term
Expected Start date: Immediate
About We Effect
We Effect is a development organisation founded by the Swedish cooperative movement in 1958 to support the development of democratic organisations and societies. In our international development cooperation programmes, we are applying a human rights-based approach supporting people living in poverty to secure their rights.
We Effect works in around 20 countries in Asia, Europe, Latin America and Africa through our regional offices in partnership with local CSO’s, farmer organisations, cooperative federations and other democratic organisations. For more information, see www.weeffect.se/www.weeffect.org/ https://latin.weeffect.org/
About the Project
Women’s Economic Empowerment Project
The Women’s Economic Empowerment (WEE) Project, implemented by We Effect, aims to strengthen women’s agency, decision-making, and economic participation in agricultural value chains across eight districts in Zambia. The project addresses barriers to women’s empowerment—including gender-based violence, limited access to credit, and systemic marginalization—while enhancing access to productive resources and opportunities. As the WEE Project enters its final phase, it requires a well-managed and well-documented closure process, focusing on a thorough technical, financial, and administrative wrap-up in full compliance with donor requirements and We Effect’s organizational standards.
About the Role
The Project Coordinator supports daily project management for We Effect in Zambia. In the final phase, responsibilities include completing remaining activities, coordinating narrative and financial reporting, ensuring partner-level close-outs, maintaining accurate documentation and asset registers, facilitating evaluations, and meeting all compliance and audit requirements. The role also ensures smooth operations, effective partner management, and adherence to organizational policies and donor agreements, while maintaining stakeholder relationships, tracking national developments relevant to programme goals, and participating in networks to support resource mobilization and promote sustainable agricultural development.
Specific Responsibilities
•
Project Closure Coordination
•
Stakeholder Engagement
•
Technical Support and Coordination
•
Monitoring and Evaluation
•
Communication, Advocacy, and Networking
•
Resource Mobilization
General Responsibilities
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Adhere to We Effect’s principles, values, administrative requirements, and internal control
•
Contribute actively to the achievement of We Effect’s development objectives.
Required Competencies
•
Strong Reporting and Documentation Skills Proven ability to prepare high-quality narrative and financial reports, consolidate partner reports, document results and lessons learned, and ensure accurate and timely submission of donor and internal reports.
•
Project Closure and Compliance Management Demonstrated ability to manage end-of-project processes, including final reporting, budget reconciliation, documentation, and ensuring full compliance with donor and organizational requirements.
•
Effective Time Management and Organizational Skills Strong ability to manage multiple closure tasks, meet strict deadlines, prioritize workloads, and ensure timely completion of reporting, partner follow-ups, and compliance requirements.
•
Monitoring, Evaluation, and Learning (MEL) Expertise Ability to oversee endline data collection, results verification, documentation of impact, and consolidation of lessons learned to inform reporting and future programming.
What we can offer you
We will give you the opportunity to make a real difference – within our organisation and in our joint work for a sustainable planet free from poverty. We challenge the status quo and encourage innovation. Our values Transparency, Respect and Together, guide us in our work and as colleagues forming our organisational culture.
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VACANCY ANNOUNCEMENT
The Technical Education, Vocational and Entrepreneurship Training Authority (TEVETA) was established under the Technical Education, Vocational and Entrepreneurship Training (TEVET) Act No. 13 of 1998, as amended by the TEVET (Amendment) Act No. 11 of 2005. TEVETA is mandated to regulate, monitor, and coordinate technical education, vocational, and entrepreneurship training in Zambia, in consultation with industry, employers, workers, and other key stakeholders.
In line with its mandate and to strengthen its workforce, TEVETA invites applications from suitably qualified and eligible internal staff to fill the following positions:
Career counseling services

1. INSPECTOR – (1 POSITION)
1.2 Job Purpose
To carry out the inspection, registration, and accreditation process of TEVET institutions periodically and conduct inspections to ensure the minimum Training Standards as set by TEVETA are met. To carry out the accreditation of Trainers, assessors and examiners.
1.3 Key Responsibilities
a) Maintains training standards through inspections.b) Disseminates information on TEVET Standards.c) Processes applications for registration promptly.d) Designs and reviews inspection tools and guidelines from time to time.e) Make accreditation recommendations for qualifying institutions.f) Prepares lists of institutions registered with TEVETA under TEVETA Act of 1998 for gazetting.
1.4 Required Skills and Competencies
a) Monitoring and Evaluationb) Knowledge in Quality Management Systemsc) Research Method skills
1.5 Qualification And Competencies and Experience
a) Grade 12 Certificate with five (5) O’ Level Credits or better.b) Bachelor’s Degree in Public or Environmental health sciences with a teaching qualification.c) Valid and relevant membership with a professional bodyd) Minimum of three (3) years in a training environment.e) Proficiency in Microsoft Office applications.
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Job title: Technical Sales Engineer- Enterprise Trainee (1 Position)
Report to: Senior Technical Sales Engineer
Location: Lusaka, Zambia
Introduction
Sparc Systems Limited is a leading provider of high-end Enterprise IT, committed to delivering cutting-edge technology to enhance user experiences and productivity. We are seeking a highly skilled and motivated Technical Sales Engineer to join our dynamic team to contribute to our growth.
Key Responsibilities

 Identifying and establishing new business opportunities with potential and existing customers.
Collaborate with the sales team to understand customer requirements and design tailored solutions and services.
Analyze customer needs and align them with appropriate products and solutions.
Work closely with clients to gather technical requirements and provide guidance on product configurations.
Develop an in-depth understanding of our product offering and communicate its value proposition effectively to customers.
Work closely with cross-functional teams, including sales, marketing, and product development, to ensure a seamless customer experience.
Provide feedback from customer interactions to help improve product features and functionality.
Serve as a point of contact for customers post-sale, building and maintaining strong relationships.

Requirements

Bachelor of degree in Computer Science, Information Technology, or a related field.
Certifications in relevant technologies such as Microsoft and IBM are a plus.
Strong presentation and communication skills.
Results-oriented with a track record of meeting or exceeding sales targets.

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Job title: Technical Sales Engineer- End User Trainee (1 Position )
Reports to: Senior Technical Sales Engineer
Location: Kitwe , Zambia
Introduction
Sparc Systems Limited is a leading provider of high-end Enterprise IT, committed to delivering cutting-edge technology to enhance user experiences and productivity. We are seeking a highly skilled and motivated Technical Sales Engineer- End User to join our dynamic team to contribute to our growth.
Key Responsibilities

 Identifying and establishing new business opportunities with potential and existing customers.
Collaborate with the sales team to understand customer requirements and design tailored solutions and services.
Analyze customer needs and align them with appropriate products and solutions.
Work closely with clients to gather technical requirements and provide guidance on product configurations.
Develop an in-depth understanding of our product offering and communicate its value proposition effectively to customers.
Work closely with cross-functional teams, including sales, marketing, and product development, to ensure a seamless customer experience.
Provide feedback from customer interactions to help improve product features and functionality.
Serve as a point of contact for customers post-sale, building and maintaining strong relationships.

Requirements

Bachelor of degree in Computer Science, Information Technology, or a related field.
Certifications in relevant technologies such as Microsoft and IBM are a plus.
Strong presentation and communication skills.
Results-oriented with a track record of meeting or exceeding sales targets.

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Job Title: Office Assistant/Driver
Location: Lusaka, Zambia
Reports to : Senior Financial Accountant

Introduction
Sparc Systems Limited is looking for a suitably qualified person to join our team as Office Assistant/Driver. Sparc systems Limited is a leading multi-product and multi-division systems integration company operating across Africa with 7 physical offices spread across Malawi, Zambia, Rwanda, Mozambique and Tanzania. We have a history of successful implementations of IT solutions and support services across 10 countries in Africa.
Key Responsibilities

Pick up and deliver documents, packages, and other items.
Maintain accurate records of deliveries.
Perform other errands as assigned by management.
Transport staff and guests as required.
Run errands and perform tasks outside the office.
Maintain company vehicle.
Assist with events and meetings.

Requirements

Minimum General Certificate of Education (GCE) or equivalent.
Defensive Driving is an added advantage.
Excellent communication and organizational skills.
Ability to work independently and as part of a team.
A Valid drivers license.

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Job Summary:
Position Title: Monitoring, Evaluation, and Learning Advisor
Job search platform
Reports to: Associate Director, Technical, STRIDES Zambia
Location: Lusaka, Zambia
 
FHI 360 is a nonprofit human development organization dedicated to improving lives in a long – lasting way by advancing integrated, locally driven solutions. Our staff includes experts in health, public health threats, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication, and social marketing – creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 50 countries including Zambia and all U.S. states and territories. We currently seek qualified candidates to fill the position of Monitoring, Evaluation & Learning Advisor to be based in Lusaka Zambia.
 
The U.S. government’s (USG) Global Health Security (GHS) program provides life-saving assistance to prevent, detect, and respond to infectious disease threats which pose risks for public health outbreaks that could cost lives. As part of the USG’s GHS program, the STRengthening Infectious disease DEtection Systems (STRIDES) Activity advances cross-sectoral efforts to successfully identify, manage, and respond to infectious disease threats; detect and prevent further outbreaks; and instill confidence and trust in a country’s disease detection and surveillance structures and services.
Zambia has made significant strides in GHS through various public health muti-sectoral initiatives and partnerships geared towards strengthening its capacity to prevent, detect, and respond to emerging health threats. STRIDES project aligns with Zambia’s commitment to improving public health systems and enhancing GHS with focus on four objectives.
(1) strengthen detection capacity and systems for both human and animal laboratory networks; (2) develop sustainable surveillance systems to detect events of significance for public health and health security; (3) Provide technical support to develop and strengthen Zambia’s resilience in data collection, analysis, and reporting; and (4) provide targeted technical and detection assistance during an outbreak.
 
Job Summary:
 
The Monitoring, Evaluation, and Learning (MEL) Advisor will provide technical guidance and oversee the execution of day-to-day MEL activities for the STRIDES GHS project in Zambia. The MEL Advisor I will lead the implementation of project M&E activities and sub-activities, assists with project implementation and provide quality assurance for MEL. Other key responsibilities will include implementing policies and processes, and ensuring quality data collection, analysis, and reporting to ensure evidence-based decision-making. S/He will ensure project MEL activities are on track with work plans, oversee data reporting based on the project indicators. Additionally, this position will assist in the development of donor reports and presentations, and successfully lead new project design, MEL Planning, and implementation efforts.

Strong communication and teamwork skills are of absolute importance to succeed in this role, as is the ability to manage individual and team contributions across projects and time zones.
 
The MEL Advisor will directly supervise technical staff and subcontractors at the country level to ensure that activities align with GHS workplan objectives and the GHS Activity MEL Plan (AMELP).
 
Accountabilities:
 
Technical Requirements:

Provide project staff with technical direction and guidance to support planning, implementation of, and reporting against STRIDES GHS Activity, Monitoring, Evaluation, and Learning Plan (AMELP).
Leads MEL activities and sub activities and assists with their implementation, supports staff and partner capacity building in MEL.
Monitors and maintains project protocols, instruments, data sets, manuals, training materials and reports related to monitoring and evaluation of projects.

 Ensures that the AMELP implementation remains technically sound and adheres to FHI 360’s strategy and standard operating procedures (SOP’s).
Assists with the implementation of research activities as needed by providing technical support and overall management to ensure coordination and field-level implementation.
Provides technical support in the development, dissemination and utilization of M&E tools, materials, reports, papers for research.

 
Project Design Implementation:

Contribute to the development of the MEL technical portion of the GHS work plan, within the given resource and financial constraints
Develops, operationalizes, implements, and manages MEL systems, tools, and procedures to collect, collate, analyze, interpret, and use data that demonstrate impact and Activity accountability and progress.
Conducts analysis of MEL data to identify areas for improvement and propose appropriate technical strategies and guidelines.
Tracks STRIDES progress against MEL indicators and targets to ensure consistent and systematic tracking and reporting.

 
 
Capacity Building, Training and Supervision:

Builds STRIDES MEL staff capacity, including strengthening, managing and operationalizing MEL systems, data quality assurance, data demand and use, facilitating learning and knowledge exchange, documenting lessons learned and best practices, and reporting.
Participate in the development and implementation of technical training and capacity building interventions.
Identifies strategies to address training gaps.
 Provide technical guidance to staff members locally and in the region as needed.

 
Project/Program Reporting:

Collaborates with the project team to interpret data sets and other assessment findings
Develops or writes technical briefs, reports, or other necessary materials to facilitate research, best practices, policies, procedures, and overall implementation of evaluation plans.
Prepare reports and papers summarizing project results and analyzing data sets and technical assessment findings, drafts/prepares MEL technical reports.
Participates in client / funder meetings and drafts report presentations.

 
 
Quality Assurance:

Provides quality assurance on MEL deliverables and reported data.
Ensures technical deliverables are consistent with best practices.
Identifies areas for improved efficiency or effectiveness within prescribed parameters, and institutes enhancements to procedures.
Performs other duties as assigned.

 
Applied Knowledge & Skills:
 

In-depth knowledge of MEL concepts, practices, and procedures; providing technical support for research studies.
Ability to analyze and interpret data, identify errors, and prepare reports.
Comprehensive knowledge of relevant disease surveillance and response databases and information systems in in Zambia.
Development of scope of work and deliverables for partners, consultants, etc.
Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
Excellent organizational and analytical skills.
Excellent and demonstrated project management skills.
Ability to solve problems and implement corrective action as needed.
Creativity, problem solving, demonstrated ability to effectively collaborate with others and independent thought are a must.
Proficient writing and verbal communication skills.
Relevant computer software skills (including, at a minimum, the standard applications in MS Office).
Ability to manage their own work to job and performance standards.
Proficiency with relevant statistical analysis and data visualization software (e.g., Stata, SAS, SPSS, Epi Info, Tableau, PowerBI, etc.).

Must be able to read, write and speak fluent English.

 
 
 
Supervision Given/Received:
 

May supervise junior staff members.
Coordinates own workflow and sets individual priorities.
Works under general guidelines for completion and accuracy as determined by the supervisor.
Accomplishes results through lower-level staff managers or through experienced staff who exercise independence in their assignments.
May manage a centralized functional area of activity.
Serves as mentor to more inexperienced technical staff.
Typically reports to the Associate Director, Technical.

 
Education: ** **
 

Master’s degree or its equivalent in Monitoring and Evaluation, Public Health, International Development, Economic Development, epidemiology or related field -certified by the Zambia Qualifications Authority.
 Project Management (PM) Certification or membership of the Zambia Monitoring and Evaluation Association (ZaMEA) will be an added advantage

 
Experience: ** **
 

Typically requires 8+ years of relevant experience developing and implementing monitoring and evaluation methodologies and managing data collection activities.
Documented experience providing technical assistance, capacity building and business development in public health and/or Global Health Security (GHS)the specific technical domain.
Prior experience leading and managing MEL systems for public health and/or Global Health Security.
Past experience working with routine health information systems, laboratory information systems, and/or country health surveillance data will be an added advantage.
International or Domestic Program Development or Program management preferred.
Experience working with diverse teams and applying research-to-practice principles to support program implementation.
Experience effectively communicating and utilizing research and technical content for practical application; direct experience with Knowledge Management and Communication is a plus.
Prior work experience in a non-governmental organization (NGO) or in work-related academic, governmental, or industry setting, experience working internationally is highly desirable.
Zambian Nationals are encouraged to apply

Typical Physical Demands:

Typical office environment.
Ability to spend long hours looking at a computer screen and doing repetitive work on a keyboard.
Ability to sit and stand for extended periods of time.
Ability to lift 5 – 25 lbs.

 
Technology to be Used:
 
Personal Computer, Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Skype/TEAMS, email), office telephone, cell phone and printer/copier.
 
Travel Requirements:
 
Ability to travel 10% – 25%
The last day of receiving applications will be 11 February 2026.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
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About the role
Burn is looking for a Field Operations Assistant in Ndola who will play a crucial role in supporting and facilitating the efficient functioning of the field operations team.
Duties and Responsibilities

Last Mile Inventory Management:

Ensure safe, timely & effective inventory flow in the last mile meeting BURN’s
operating procedures and processes consistently.
Overseeing stock storage processes including tagging and labelling
Report the stock status to the warehouse supervisor on a daily basis.
Keep an accurate, up-to-date track of inventory to minimize losses and damages.
Ensures recovery of lost inventory happens according to processes.
Ensure incoming product is received and managed/arranged appropriately according to
BURN’s procedure.

Stock Taking:

Be responsible for managing and running planned stock takes.
Manage and control inventory stock counting/inventory accuracy checks with support from warehouse supervisor and sales agents.

Facility and Government compliance

Assume full responsibility for the Stockist Point facility.
Comply with Safety and Security company procedures.
Ensure that licenses and local Government (TAE, Taxa de Lixo, Offloading taxes) are up to date

Aftersales:

Receiving the default product brought back for fixing and communicating resolution timelines to the customer.
Troubleshoot and fix defaulted products and update the relevant reports after resolution.

Skills and Experience

3 years of stock management
2 years of supply chain management experience
Understanding the FIFO/LILO Standards.
Excellent written and verbal communication skills
Bachelor’s degree in a relevant field
Very good interpersonal skills.

Qualified Female Candidates are encouraged to Apply
BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).

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Job Title: Finance & Administration OfficerOrganization: Here to Love (HTL)Duty Station: HTL Offices, LusakaContract Duration: One (1) year, renewable based on performanceTravel Requirement: Occasional travel as project demandsStart Date: Immediately
Career counseling services

About Here to Love (HTL)
Here to Love (HTL) is a vibrant, youth-led Zambian organization dedicated to empowering adolescents, young people, and persons with disabilities through health and education initiatives. The organization focuses on critical youth-related issues, with a strong emphasis on Sexual and Reproductive Health and Rights (SRHR), Gender, and Protection. As a youth-led entity, HTL values innovation, accountability, transparency, and results-driven programming.

About the Project
The Space to Lead (S2L) project, supported by SIDA and Plan International, focuses on CSO strengthening, influencing Gender, Protection, and SRHR. The project aims to create safe spaces for young-people engagement, policy influence, and the promotion of rights within the community.

Role Overview
HTL is seeking a reliable, detail-oriented, and ethical Finance & Administration Officer to support the organization’s financial management and administrative operations. The position holder will ensure accurate financial reporting, statutory compliance, and effective administrative support in line with organizational policies and donor requirements.

Key Responsibilities
1. Financial Management & Reporting

Maintain accurate and up-to-date financial records, including cashbooks, ledgers, and journals for all organizational accounts.

Process payments, petty cash, and bank transfers in line with approved budgets and authorization procedures, ensuring all supporting documentation is verified.

Support the Programme team in preparing activity budgets and monitor expenditure against approved budget lines to prevent over- or under-spending.

Prepare monthly financial reports, bank reconciliations, and cash flow forecasts for senior management and stakeholders.

Prepare financial statements and supporting documentation for internal and external audits.

2. Statutory Compliance & Taxation

Ensure timely computation, filing, and payment of statutory obligations, including:

PAYE (Pay As You Earn)

NAPSA (National Pension Scheme Authority) contributions

NHIMA (National Health Insurance Management Authority) contributions

Workers’ Compensation

Withholding Tax (WHT)

Liaise with the Zambia Revenue Authority (ZRA) and other statutory bodies to ensure continuous compliance with applicable laws and regulations.

3. Administrative & Operational Support

Oversee day-to-day office administration, including management of utilities, office supplies, and equipment maintenance.

Coordinate procurement of goods and services, ensuring competitive quotations are obtained and value for money is achieved in line with organizational procedures.

Maintain an up-to-date fixed asset register and ensure all organizational assets are properly tagged and insured.

Coordinate travel and logistical arrangements (transport, accommodation, and per diems) for staff undertaking project-related travel.

4. Payroll Management

Prepare the monthly payroll schedule, ensuring accurate calculation of salaries, benefits, and statutory deductions.

Distribute payslips to staff electronically in a secure and confidential manner.

Qualifications and Experience
Education

Minimum technician-level qualification such as ZICA Technician, ACCA Level 1 or 2, CIMA Certificate, or Diploma in Accountancy.

A Degree in Accountancy or Finance will be an added advantage.

Professional Affiliation

Must be a paid-up member of the Zambia Institute of Chartered Accountants (ZICA).

Experience

Minimum of two (2) years’ work experience in Finance and Administration.

Prior experience working in an NGO or civic space, particularly with donor-funded projects, is a strong added advantage.

Additional Consideration

Alignment with HTL’s youth-led organizational values will be an added advantage.

Core Skills & Competencies

Proficiency in accounting software such as QuickBooks, Sage/Pastel, or Dove Payroll.

Strong Microsoft Excel skills, including formulas and pivot tables, and general proficiency in MS Office applications.

High level of attention to detail and accuracy in financial data entry and reporting.

Strong ethical standards and ability to handle confidential financial information.

Flexibility and willingness to travel to project sites as required.

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Communications and Campaigns Officer EO (15/26 LUS)
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category
UK Mission
Job Subcategory
Communications, Press and Media
Career counseling services

Job Description (Roles and Responsibilities)
Working at the British High Commission in Lusaka offers unrivalled opportunity to be part of the strong and historic relationship between the UK and Zambia. The Political and Communications team at the High Commission plays a crucial role in maintaining and developing that relationship.
We are looking for an innovative and energetic Communications and Campaigns Officer to develop digital and traditional media outreach in Zambia on behalf of the British High Commission.
The Communications and Campaigns role provides an essential function, leading day-to-day communications for the entire mission. You will be using communications in a creative and strategic way to deliver the activity which supports the bilateral relationship between the UK and Zambia.
The successful candidate will report to the Second Secretary and support the whole mission in the delivery of strategic communications in Zambia in line with UK government priorities in Zambia and across the world.
You will be supported by the wider Political and Governance team but have responsibility for and lead the digital and traditional communication strategy, using evidence and analysis to drive forward activity. You will work closely alongside the British High Commissioner, Deputy High Commissioner, Development Partners, British Council, Defence Advisor, and BHC Political Section to support our campaigns, programmes and soft power initiatives providing a cross-coordinating role for the whole mission. You will nurture and cultivate media partnerships to promote our activity at the British High Commission, building our ‘UKinZambia’ brand.
This is a creative and challenging role responsible for coordinating all aspects of our traditional and online media outreach in Zambia. You will develop eye-catching and innovative content for the High Commission’s social media pages and support content creation for the High Commissioner’s accounts, develop dedicated digital channels, draft media plans and messaging, develop calendars, and creating engaging online material (e.g. infographics, GIF).
The successful candidate will be a confident and proactive person, having a proven track record and the skills to identify and engage a range of target audiences via traditional media, PR and online. A flexible and cooperative team approach, as well as good interpersonal and communication skills are essential.
This role will provide a breadth experience into a range of communications, it would suit a creative character, but results driven with an interest in politics and international relations, excellent communication skills and a positive, flexible, can-do attitude.

Roles and Responsibilities
The job holder will work closely with the whole HMG team focusing on developing and maintaining communications activities, including the High Commissions media presence, official website, social media channels, and PR efforts.
These activities would include (but not be limited to):

Engaging collaboratively with key media partners and developing joint approaches for teams across the High Commission and developing the ‘UKinZambia’ brand. You will need to work collaboratively as our main point of contact for all communications instructions from London and Africa communications team.

With support from the Political Team, implement, evolve and drive the BHC Communications Strategy, refreshed in 2025.

Lead on digital media for the High Commission to drive forward and support our political and development objectives. Include, but will not be limited to social media management, basic photo and video production, creative graphic design, research and content gathering, and forward communications planning.

Assist in the production of creative digital contents such as photos, graphics, and basic videos. Manage the day-to-day administration of UK in Zambia’s official social media accounts including Facebook and X and support the High Commissioner’s X account.

Use the communications budget to support in the creation of high-quality, professional video content for the British High Commission for specific campaigns or key moments (eg. King’s Birthday Party).

Produce daily media monitoring of Zambian media, including newspapers, radio, and TV.

Providing data analysis and monthly evaluation of our digital and other media activities.

Support events and visits organised by the High Commission by shooting live videos and photography as well as creating social media content for the ‘UKinZambia’ social media channels.

Maintaining the communications calendar and forward look for campaigns and priorities across HMG colleagues including Defence, Development, and the British Council.

Ad hoc tasks in support of the political team, and wider High Commission team, including organising meetings, and media logistics for events.

Always represent the British High Commission with professionalism and respect.

Build a wider contact base within Zambian media to assist in placing of traditional media, for example op-eds and press releases, for the British High Commission, inviting press to events and ensuring coverage of the UK’s activities in Zambia. Provide advice to the High Commissioner and the Political Team in relation to the Zambian media.

Act as liaison between Zambian media and the British High Commissioner and her staff.

Resources Managed (Staff and Expenditure)

A small, dedicated communications and PR budget is available for deployment

Essential Qualifications, Skills and Experience

Flexible, adaptable, and proactive with good problem-solving and organisational skills

Proven ability to create and deliver communications creatively

Good IT skills – MS Office: Outlook, Excel, Word, MS Teams

Excellent communication skills both written and oral

Digital and social media experience

Fluent English

Required Behaviours

Changing and Improving

Communicating and Influencing

Delivering at Pace

Seeing the Big Picture

Working Together

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People and Operations Officer
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Job search platform
Job Subcategory
HR

Job Description (Roles and Responsibilities)
The British High Commission (BHC) Lusaka is recruiting for a brand-new People and Operations Officer role. This is an exciting and demanding role for an exceptional individual to join our team which covers over 70 staff. The role holder will work closely with various stakeholders across the Mission and in London to ensure we deliver an excellent people offer in support of our Country Business Plan (CBP) and corporate excellence. The ideal candidate will possess excellent management, operational, interpersonal, and organisational skills.
People are at the heart and centre of our ability to deliver our CBP, particularly during a time of fast-paced change across the Foreign, Commonwealth and Development Office (FCDO) global network. We value our talented and diverse workforce that comprises UK-based (UKB) civil servants and country-based staff (CBS) whose diversity of ideas and experience across all areas of our work bring different ways to think about and take on challenges and opportunities. We are committed to ensuring that we develop, grow, and realise the potential of all our people, and create a great place to work where we can be ourselves and be respected for who we are. These values will be at the core of the work you deliver within the team.
The People & Operations Officer will play a key role within the Corporate Services Team, supporting the People & Operations Manager in delivering high quality people management, operational support, and corporate governance services across the British High Commission (BHC) Lusaka. The role contributes directly to creating an inclusive, efficient, and high performing workplace that supports the delivery of the Country Business Plan (CBP) and wider FCDO objectives.
The postholder will assist in implementing the Mission’s People Strategy, coordinating HR-related activities, supporting administrative and protocol functions, and ensuring effective service delivery to staff across the Mission. This role requires strong organisational ability, attention to detail, excellent interpersonal skills, and a commitment to customer service.

Roles and Responsibilities
1. Human Resources Support

Assist with end-to-end recruitment processes for Country-Based Staff (CBS), including interview scheduling, candidate communication, document handling, and maintaining accurate recruitment records.

Support onboarding and induction for new staff, ensuring full compliance with organisational policies and local labour legislation.

Maintain and update HR databases, staff records, leave registers, and organograms, ensuring accuracy, confidentiality, and compliance with information management standards.

Coordinate training and development activities, including serving as secretariat for the Learning & Development (L&D) Committee (agendas, minutes, monitoring actions).

Provide administrative support to the performance management cycle: issuing reminders, collating documentation, and assisting with consistency-check preparation.

Support wellbeing, inclusion, and staff welfare initiatives across the Mission.

Respond to routine HR enquiries and escalate complex cases to the People & Operations Manager or HR Hub, ensuring timely follow-up and resolution.

2. Office Administration

Manage office supplies, stationery, and consumables, ensuring adequate stock levels and timely procurement.

Oversee reception services including visitor protocols, reception cover, answering incoming calls, and attending to walk-in guests.

Handle incoming and outgoing mail, including diplomatic bags, and manage general BHC enquiries inboxes.

Maintain updated internal directories such as staff telephone lists, emergency contacts, and internal management lists.

Prepare and maintain meeting rooms, ensuring equipment and supplies are available and rooms are tidied post-use.

Provide secretariat support for internal meetings and committees, preparing agendas, taking minutes, and tracking arising actions.

Maintain electronic and physical filing in line with information management requirements, ensuring systems remain well organised and up-to-date.

3. Procurement and Contract Management

Manage procurement of office support goods, meeting supplies, and administrative items in accordance with FCDO procurement rules and value for money principles.

Administer and monitor office cleaning and sanitary contracts, raising concerns promptly with the People & Operations Manager.

Liaise with outsourced service providers and contractors, ensuring they are supervised or escorted while onsite as required.

Assist with maintaining the procurement pipeline and relevant sections of the contract register.

Ensure documentation for procurement activities is complete, accurate, and compliant.

4. Finance Support

Assist with requisitioning, receipting, and uploading invoices for payment through approved financial systems.

Support monitoring and forecasting of office support budgets, flagging variances for review.

Manage Government Procurement Card (GPC) purchases, preparing timely and accurate reconciliations in line with FCDO guidance.

Maintain clear records to support financial audits and compliance check.

5. Communication and Customer Service

Provide prompt, professional responses to internal and external enquiries, ensuring high-quality customer service.

Communicate updated guidance, processes, and procedures clearly to staff, promoting awareness of self-service resources where appropriate.

Support Corporate Services communications, including noticeboard updates, intranet content, and internal circulation of key messages.

6. Additional Operational Duties

Support the ITSO with basic IT asset management, including equipment tracking and updating inventories.

Assist the People & Operations Manager with data collection, operational reporting, analysis, and filing.

Provide administrative support to business continuity and crisis preparedness activities.

Undertake additional duties as required to support Corporate Services and the wider Mission.

The above list is not exhaustive and the jobholder will be required to be flexible and take on other ad hoc tasks as required, including participating in the High Commission’s emergency planning and any response to a crisis.

Essential Qualifications, Skills and Experience

Minimum of a diploma or equivalent professional qualification in Business Administration, Public Administration, HR, Social Science, Management studies or any related field.

Proactive and organised, able to work independently while supporting Corporate Services.

Provides reliable HR and administrative support, including recruitment, onboarding, and record management.

Communicates professionally with staff, contractors, and visitors, offering a customer focused service.

Supports daily office operations, supplier coordination, and basic financial processes.

Proficient in Microsoft Office and capable of presenting simple people and operational data.

Handles sensitive information with discretion and attention to detail.

Committed to promoting inclusion, wellbeing, and a respectful workplace environment.

Desirable Qualifications, Skills and Experience

Experience in diplomatic or international organisation settings; familiarity with FCDO HR policies and local labour law.

A degree or equivalent professional qualification in Business Administration, Public Administration, HR, Social Science, Management studies or any related field will be an added advantage.

Required Behaviours

Delivering at Pace

Seeing the Big Picture

Application Deadline
13 February 2026
Grade
Administrative Officer (AO)
Type of Position
Permanent
Region
Africa
Country/Territory
Zambia
Location (City)
Lusaka
Type of Post
British High Commission
Number of Vacancies
1
Salary
ZMW 21,960.46
Type of Salary
Monthly
Start Date
1 April 2026

Other Benefits and Conditions of Employment

Access to FCDO learning pathways.

HR and labour law training through the HR Hub and approved providers.

Training on procurement, finance compliance, and information management.

Opportunities to participate in wellbeing, inclusion, and cross-Mission committees.

Coaching and mentoring from the People & Operations Manager and Corporate Services leadership.

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