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1.   OUTPATIENTS CLERK x 2 – PERMANENT
This position will be reporting to the Medical Services Administrator. The successful candidate will be responsible for the following:
Key Responsibilities
·        Invoicing, collection of outstanding patient accounts and maintaining customer accounts
·        Supports Medical Services Administration through efficient communication related to benefits queries, sick leave and in-hospital status
·        Maintain system for storage and archive of patient records.
·        Promotes a culture of ethical care of patients and continuous improvement
·        Complete clerical duties including answering phones, scheduling appointments, responding to emails, and processing patient admission and discharge records.
·        Create, maintain, duplicate, track, match, and purge patient medical records and files in accordance with established procedures.
·        Support the CMO and medical officer in responding to requests for medical records and processing letters and reports.
·        Distribute patient medical records to the appropriate departments of the hospital.
·        Maintain discharged patient records filing system in an accessible manner for prompt retrieval of records.
·        Schedule and book medical referral appointments to external health care providers and make necessary arrangements for transportation and payment guarantees.
·        Scan and digitize paper records into electronic health record systems.
·        Compile and reconcile reports on daily patient transactions.
·        Use computer applications or other automated systems to process business transactions such as initiating transport vouchers for referred patients, processing digital and cash transactions, issuing receipts, preparing bank deposits, general ledger postings and statements.
·        Maintain patient accounts using an automated billing system that uses codes to facilitate reimbursement from debtors such as medical aid schemes, national health insurance (NHI), contractors, etc.
·        Inform and collect, where applicable, shortfall expenses from medical aid scheme members before treatment is rendered
·        Liaise and verify with the medical team, patients, or other responsible people as necessary to ensure accuracy of hospital charges against established rates for diagnosis, treatment, services, and supplies.
·        Submit claims to a variety of payment sources including medical aid, NHI, in-house health care scheme, and other third-party reimbursors (contractors). Ensure that all medical aid or health insurance claims are submitted within the regulated time frame (no later three months)
·        Ensure that all claims’ rejections are promptly dealt with in the regulated time frame (no later than three months)
·        Hand over unpaid accounts to the Medical Services Administrator for further collection in line with the business unit’s policy on such accounts.
·        Accurately record the collection status and relevant collection notes for each account on the system or provided spreadsheet for management reporting purposes.
·        Collect medical and patient data such as diagnosis, treatment, proof of eligibility, and health care insurance (medical aid, NHI, in-house health care scheme) verification.
·        Maintain communication with patients and third-party payers until accounts are paid.
·        Maintain a safe, clean, and welcoming patient waiting area, at all times.
·        Assist hospital staff, patients, and their families/visitors, providing information and directions.
·        Re-order office supplies and replenish stock to maintain an adequate inventory of supplies and ensure timely receipt of supplies.
Qualifications and Experience
·        Full grade 12 Certificate.
·        Certificate in Records Management
·        Relevant Diploma or Certificate (AAT, Diploma in Commerce, Bookkeeping etc.)
·        Preferably 1-2 years’ experience as a Debtors’ Clerk
·        Customer Service
·        Proficiency with the use of Microsoft Office
·        Experience with using Accounting Systems
·        Working knowledge of SAP
·        Experience with medical insurance, familiarity with ICD medical coding, knowledge of medical authorization procedures.
·        Attention to detail and problem-solving skills
·        Excellent written and verbal communication skills
·        Strong numeracy, organization and planning skills
·        Excellent time management skills and ability to multi-task and prioritize work
·        Suitably qualified applicants must provide certificates verified by Zambia Qualifications Authority (ZAQA).
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VACANCY: SECRETARY (HOSPITALITY SETTING)
We are seeking a competent and professional Lady Secretary to join our team in a fast-paced hospitality environment.
 Location: Makeni
The ideal candidate must be well-organized, discreet, and able to work under pressure while supporting management with administrative and coordination duties.
Key Responsibilities

Provide full secretarial and administrative support to management
Take accurate minutes and notes, including shorthand transcription
Manage correspondence (emails, letters, calls, and internal communication)
Maintain organized filing systems (physical and digital)
Schedule meetings, appointments, and staff briefings
Assist with hospitality-related documentation (suppliers, staff records, invoices, bookings)
Handle confidential information with professionalism and discretion
Support daily operations in a busy hospitality setting

Required Skills & Competencies

Proven secretarial or administrative experience (hospitality experience is an advantage)
Shorthand and fast, accurate typing skills
Excellent written and verbal communication skills
Strong organizational and time-management abilities
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to multitask and prioritize in a high-pressure environment
Professional appearance and conduct
Strong attention to detail and reliability

Personal Attributes

Mature, courteous, and service-oriented
Proactive and able to work with minimal supervision
Good interpersonal skills for dealing with staff, suppliers, and guests

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Job Title: Pharmacist Operations Manager
Company: Kanev Business Solution Ltd
Department: Operations / Pharmacy Services
Reports To: Managing Director
Job Purpose
The Pharmacist Operations Manager is responsible for the overall management, coordination, compliance, and performance of all pharmacy operations under Kanev Business Solution Ltd. The role ensures that all pharmacists and pharmacy outlets operate efficiently, ethically, and in full compliance with ZAMRA, HPCZ, and Ministry of Health regulations, while supporting business growth, profitability, and brand integrity.
Key Responsibilities
Oversee day-to-day pharmacy operations across all Kanev Business Solution Ltd pharmacy outlets.
Ensure standard operating procedures (SOPs) are implemented and consistently followed.
Coordinate pharmacist duty rosters, shifts, and coverage to ensure uninterrupted service.
Monitor service delivery standards and customer care across all pharmacies.
Ensure optimal workflow and productivity within pharmacy operations.
Provide direct supervision, guidance, and mentorship to all pharmacists.
Ensure all pharmacists hold valid licenses and annual practicing certificates.
Conduct regular performance appraisals and address performance gaps.
Enforce professional conduct, ethics, and accountability among pharmacists.
Coordinate onboarding, training, and continuous professional development (CPD).
Ensure full compliance with HPCZ, ZAMRA, and Ministry of Health regulations.
Prepare pharmacies for inspections, audits, and regulatory reviews.
Maintain proper documentation, licenses, permits, and statutory records.
Ensure safe storage, dispensing, and handling of medicines, including controlled drugs.
Investigate and resolve compliance breaches, medication errors, or professional misconduct.
Oversee procurement, stock management, and supplier relationships.
Ensure adequate stock levels while minimizing expiries and losses.
Monitor ordering cycles, pricing structures, and stock movement.
Implement inventory control systems and conduct regular stock audits.
Ensure cold-chain management and proper storage conditions are maintained.
Support pricing strategies in collaboration with finance and management.
Monitor pharmacy revenue performance, margins, and cost controls.
Prevent losses arising from theft, pilferage, or system manipulation.
Review daily sales, prescriptions, and dispensing reports.
Contribute to budgeting, forecasting, and business expansion planning.
Identify operational risks and implement corrective measures.
Ensure segregation of duties and strong internal controls within pharmacies.
Address issues of overcharging, price manipulation, or unethical practices.
Implement fraud-prevention measures and disciplinary processes where necessary.
Prepare and submit operational, compliance, and performance reports.
Provide regular updates to senior management on pharmacy operations.
Serve as the key liaison between pharmacists, management, regulators, and suppliers.
Escalate critical operational or compliance issues promptly.
Support the opening of new pharmacy outlets and service expansion.
Standardize pharmacy operations across all branches.
Identify opportunities to improve efficiency, service quality, and profitability.
Participate in strategic planning and implementation initiatives.
Regulatory compliance rate (zero critical violations)
Pharmacy revenue growth and margin control
Stock loss and expiry reduction
Pharmacist performance and service quality
Audit and inspection outcomes
Customer satisfaction levels
Qualifications & Experience
Bachelor of Pharmacy (BPharm) – mandatory
Registered and licensed with HPCZ
Minimum 5–7 years’ experience in pharmacy practice, with at least 3 years in a supervisory or managerial role
Strong knowledge of Zambian pharmacy laws and regulations
Experience in multi-branch pharmacy operations is an added advantage
Skills & Competencies
Strong leadership and people-management skills
Excellent organizational and operational planning ability
High ethical standards and attention to detail
Financial and inventory management knowledge
Excellent communication and reporting skills
Ability to work under pressure and meet deadlines
Authority to enforce SOPs and operational policies
Authority to recommend disciplinary action against pharmacists
Authority to approve pharmacy operational requirements within company policy
Authority to represent the company during regulatory engagements
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About Us
ATS Agrochemicals Ltd is a leading innovator and distributor of crop protection solutions in Zambia. With over 25 years of experience, ATS Agrochemicals Ltd has built its presence across the country, becoming a trusted partner to farmers from planting through to harvest. We provide a full range of herbicides, fungicides, insecticides, foliar fertilizers, and plant growth stimulants, backed by strong technical agronomic support.
The Opportunity
We are looking for a self-motivated and results-driven Sales Agronomist to join our dynamic team. Reporting to the Regional Sales Manager – Copperbelt, the successful candidate will be primarily responsible for providing agronomic advice, training, and technical support to smallholder, emergent farmers and specific commercial farmers, while also driving sales growth of the company’s products within the region.
Key Performance Areas (KPAs)
1.   Farmer Engagement & Technical Support

Deliver agronomic advice on crop nutrition, crop protection, and sustainable practices.
Conduct farm visits, demonstrations, and field trials to showcase product performance.
Support farmers in developing planting schedules, crop calendars, and integrated pest/disease management programs.
Provide training on safe and effective use of products.

2.   Capacity Building & Training

Organize farmer trainings, field days, and cooperative group sessions.
 Develop and share training materials.
 Mentor emergent farmers to transition into more productive and commercially viable operations.

 3.   Sales & Market Development

Promote company products to farmers, cooperatives, and agro-dealers in the region.
Identify sales opportunities and generate demand for company products.
Support the Regional Manager – Copperbelt with farmer mobilization, marketing campaigns, exhibitions, and product launches.
Develop and maintain strong business relationships with farmers, agro-dealers, and distributors.
Track and report on product movement, competitor activities, and market trends.
Achieve set sales targets, market share, and product adoption goals in assigned areas.

 Qualifications & Experience

Degree in agronomy/crop science or related field
Proven experience in agronomy, sales, and small and emergent farmer support (industry experience in agrochemicals is an added advantage).
Excellent technical knowledge and understanding of crop protection.
Exposure with smallholder and emergent farmers
Excellent communication, negotiation, and problem-solving skills.
Data-driven with strong reporting and record keeping skills
A valid driver’s license and willingness to travel extensively.

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About the Role
We are seeking energetic, results-driven Sales and Marketing personnel to join our growing team. The ideal candidates must be confident, persuasive, and able to build strong customer relationships while promoting company products and services.
Key Responsibilities
Identify new sales opportunities in building materials industry and maintain strong relationships with clients
Promote company buiding material products and services to potential customers
Meet monthly sales targets and contribute to business growth
Conduct market research and gather customer feedback
Strong communication and negotiation skills
Ability to work independently and as part of a team
Previous experience in sales or marketing is an added advantage
Must be results-oriented and self-motivated
What to Bring
Updated CV
Copies of academic and professional certificates
National ID/Passport
Any supporting documents
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This position will be reporting to the Nursing Officer. The successful candidate will be responsible for the following:
Key Responsibilities
·        Contribute to delivering a range of nursing, clinical and public/community health services that aim to promote health and enhance the quality of patient care services.
·        Provide optimal nursing care to inpatients and outpatients
·        Triaging, emergency and critical care
·        Collaborate with other medical staff to provide comprehensive patient care
·        Bedside nursing care
·        Counselling/ Information, Education and Communication (IEC) to relevant clients
·        Maternal Child Health service provision (pregnancy, childbirth & postnatal)
·        Conducting Employee and Community Wellness Programmes
·        Ensure patient safety and optimal well-being through recommended best practice
·        Stewardship of the environment patients are exposed to in the wards and outpatient department.
·        Maintain Inventory and drug supplies on the wards and in the clinics
·        Triage patients accessing care at the facility
·        Provide nursing care to both inpatients and outpatients
·        Conduct nursing procedures such as phlebotomy, IV cannula insertion, catheterization, wound dressing, oral and parenteral drug administration
·        Collaborate with the medical team for patient care
·        Provide basic bedside care
·        Document care interventions and patients’ condition.
·        Provide counselling, information, education and communication (IEC) to clients where necessary
·        Conduct antenatal assessments, monitoring foetal well-being and manage complications as they arise in line with midwifery best practice.
·        Manage the intrapartum period, including conducting deliveries, managing pain and providing emotional support to parents
·        Conduct postnatal assessments, monitor new-borns for signs of distress, and provide support and education to new parents
·        Conduct Maternal Child Health (MCH) activities e.g., immunizations
·        Participate in community health promotion activities
·        Adhere to the infection prevention and control (IPC) standard operating procedures including autoclaving/sterilizing of instruments and good housekeeping
·        Maintain inventory and order supplies. Making sure supplies are properly organized, accounted for and restocked on time to ensure the medical team has all the resources they need to provide quality patient care
·        Accompany critically ill patients transported in the ambulance to referral health facilities
·        Patient case management (i.e., consultation, prescribing and dispensing of medication), where appropriate and in line with stipulated country regulations
Qualifications and Experience
·        Full grade 12 Certificate.
·        Registered Nursing Diploma
·        Advanced Diploma in Midwifery
·        Valid practicing license from the Nursing and Midwifery Council of Zambia (NMCZ)
·        Preferably 5 years relevant work experience
·        Basic computer proficiency/literacy
·        Clinical skills and knowledge of best practice in nursing and midwifery care
·        Excellent interpersonal and community skills, team leadership qualities, good communications skills, good temperaments.
·        Suitably qualified applicants must provide certificates verified by Zambia Qualifications Authority (ZAQA).
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Carlcare Service Limited was established in Hong Kong in 2009 with an aim to provide professional service support to mobile phones and other electronic consumer products, and over the years has become a leading service brand for consumer electronics in Southeast Asia, Middle East and Africa. Currently, Carlcare is providing full-service support for TECNO, Itel & Infinix three worldwide famous mobile phone brands. Therefore, Carlcare Service Limited wishes to invite qualified candidates to fill the position of Assistant Human Resource Officer to be based in Lusaka.
Below are the responsibilities and qualifications that are necessary for the role.
Responsibilities
· Performing administrative duties, such as maintaining employee databases and sorting emails for the HR department.
· Maintaining proper records of employee attendance and leave to assist with payroll duties
· Assisting the HR Manager in policy formulation, hiring and salary administration
· Coordinating orientation and training sessions for new employees
· Serving as a point of contact, providing smooth communication with employees and timely resolution to their queries
· Ensuring compliance with employment and labor laws.
Requirements and Qualifications
· Strong written and verbal communication skills
· Ability to prioritize and resolve employees’ problems
· Familiarity with database systems and common HR applications
· Understanding of employment laws and regulations as well as industry-specific regulations
· Effective organizational and time management skills
· Ability to meet tight deadlines and juggle multiple projects
· Strong interpersonal skills
· Discretion and the ability to keep data private
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Zambia Sugar Plc. is an ABF Sugar Company is the leading Sugar producer in Zambia. Its main activities are the growing of sugar cane, the production and marketing of sugar and other sugar downstream products.
The company invites applications from suitably qualified and experienced persons to fill the following positions in the Estate Support Services Department.
1. OCUPATIONAL HEALTH NURSE x 2 – PERMANENT
This position will be reporting to the Nursing Officer. The successful candidate will be responsible for the following:
Key Responsibilities
· Practice Occupational Health Nursing within a team of professionals that includes, but is not limited to the Ergonomist, Hygienist, Occupational Medical Practitioner, Human Resources, Employee Assistant Programme (EAP) Practitioners, Line Managers and SHERQ.
· Ensure relevant Occupational Health legislation and regulatory standards, systems, processes and requirements are met.
· Promote cross-functional and stakeholder engagement & teamwork
· Model Leadership behaviors, collaborating, partnering and communicating effectively within and between teams and support functions
· Promote a culture of consistently assessing risks and drive continuous improvement
· Manage employee healthcare needs in the occupational health environment within the scope of professional ethical norms.
· Conduct all statutory pre-employment, periodic and exit medical exams and prepare fitness for work certificates
· Ensure that employees are physically and mentally able to undertake the work for which they are being employed for.
· Manage prevention, diagnosis, treatment and rehabilitation of work-related illnesses and injury within the business
· Assess and monitor clinical interventions to ensure optimum safety for employees with high-risk medical conditions.
· Identify the need for Employee Assistance Program (EAP) for the following health related issues: HIV, STI, alcoholism, substance abuse, chronic diseases, psychosocial conditions, shift work, violence and executive health management.
· Perform specific screening tests and other identified examinations for the identification of potential occupational diseases and injuries, including but not limited to, audiometry, spirometer, vision screening and biological monitoring.
· Maintain confidentiality in matters related to employees, family and medical facility staff.
· Promote health education on disease prevention, healthy lifestyle choices and hazards in the workplace including training on the use of PPE (hearing protective devices)
· Execution of the necessary health risk management and medical surveillance activities, assessing and recommending appropriate mitigating measures
· Compile Occupational Risk Exposure Profiles (OREP) at pre-employment, periodic and exit levels of interventions using information gathered during the risk assessments.
· Participate in the formal and informal auditing of occupational health services in respect of quality, closing out of gaps and corrective actions, responsiveness to issues, management of medical records, and ensuring data capture is done to the required standard.
· Participate in Health and Safety audits, investigations and meetings (monthly site and Group Safety meetings)
· Ensure adequate follow-up of all Injury on Duty (IOD) cases.
· Attend to referrals from Line managers, SHERQ or HR on sick leave absence, work-related ill health, or stress and respond to them in a timely manner
· Participate in on-site emergency response drills and exercises organised by the SHERQ team.
· Perform regular interactive Gemba Walks in the workplace to get insights into common occupational health and safety hazards and employee behaviours.
· Ensure that all Occupational Health equipment is calibrated and serviced as recommended
· Adequately manage all resourced allocated to the Occupational Health (Human Resources, equipment, and consumables)
· Perform regular (monthly) inspections of first aid boxes in the workplace to ensure that they contain the prescribed minimum contents. Co-ordinate refresher training of first aiders
· Ensure a continuous supply and availability of supplies, equipment, and consumables regarding medical screenings.
· Elaborate monthly Occupational Health reports including Injuries on Duty and other related Occupational Health indicators.
· Manage and coordinate sharing of identified best practices, frameworks and minimum standards
· Maintain competence and appropriate certifications required to conduct occupational health testing.
Qualifications and Experience
· Full grade 12 Certificate.
· Registered Nursing Diploma
· Certification in Occupational Health
· Certification in Audiometry and Spirometry is an advantage
· Preferably 3 years of working experience in a similar occupational health environment
· Registered with the Nursing and Midwifery Council of Zambia (NMCZ)
· Emergency Care / Trauma experience will be an advantage
· Knowledge of Occupational Health and Safety legislation
· Client service skills, active listening skills, sensitivity and understanding, pay attention to detail
· Good verbal and written communication skills
· Knowledge of environmental and health hazards within the workplace
· Basic computer skills
· Driver’s license
· Suitably qualified applicants must provide certificates verified by Zambia Qualifications Authority (ZAQA).
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VOLUNTEER OPPORTUNITY: Social Media Manager & Graphic Designer
About PromaBridge Institute
PromaBridge Institute is a startup ( just beginning)technology-driven STEM education hub dedicated to bridging the gap between theoretical learning and real-world industrial application. We equip young learners with practical, industry-aligned skills in robotics, engineering, coding, automation, CNC machining, soldering, 3D printing, drone piloting, smart agriculture, clean energy systems, and advanced manufacturing technologies.
Our mission goes beyond traditional education—we’re building a generation of problem-solvers, innovators, and future-ready leaders capable of addressing both local and global challenges. Through our programs, students from Grades 1-12 gain hands-on experience that can transform their ideas into real startups through our Venture Studio.
We’re transforming STEM education across Zambia, one innovation at a time.
The Opportunity
We’re seeking a passionate, creative Social Media Manager & Graphic Designer to join our team as a volunteer and help amplify our impact across digital platforms.
Role Overview:
Manage and grow our social media presence (Facebook, Instagram, LinkedIn, Twitter, TikTok)
Create engaging graphics, videos, and visual content showcasing student innovations, robotics projects, drone activities, 3D printing creations, and STEM achievements
Design promotional materials for programs, competitions, and events
Document and share success stories, learner achievements, and innovation milestones (CNC projects, soldering workshops, prototype development, etc.)
Develop content calendars and execute digital marketing campaigns
Engage with our online community and respond to inquiries
Support partner schools with visibility and brand positioning
Capture behind-the-scenes content from STEM labs, maker challenges, and innovation sessions
What We’re Looking For:
Passion for education, STEM, technology, and youth empowerment
Graphic design skills (Canva, Adobe Creative Suite, or similar tools)
Understanding of social media trends and platform best practices
Strong storytelling and content creation abilities
Ability to work independently and meet deadlines
Creative mindset with attention to detail
Bonus: Basic video editing skills for showcasing robotics demos, drone footage, and project showcases
What You’ll Gain:
✅ Data bandwidth allowance provided
✅ Hands-on experience in a growing edtech startup
✅ Portfolio-building opportunities with real impact
✅ Certificate of volunteer service
✅ Potential to transition into a full-time paid role as PromaBridge grows
✅ Be part of a mission transforming education in Zambia
✅ Access to exciting STEM content (drones, 3D printers, robotics, CNC machines!)
✅ Network with educators, innovators, and industry professionals
Commitment:
Flexible hours (approximately 10-15 hours per week)
Location:
Remote (work from anywhere)
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Job Opportunity: Primary School Teacher
Location: Lusaka, Zambia (Ibex Hill)
School: Pestalozzi Academy (Enko Education)
Reporting to: Primary Coordinator
About the School
Pestalozzi Academy is a vibrant learning community dedicated to providing high-quality, international-standard education. As part of the Enko Education network, we focus on developing the Head, Heart, and Hands. We seek an innovative and passionate educator to join our primary school faculty for the upcoming term.
The Role
We are looking for a Primary School Teacher who can inspire young minds, foster a love for enquiry-based learning, and seamlessly integrate the Zambian National Curriculum with the Cambridge Primary framework.
Key Responsibilities
Instruction: Plan and deliver creative, differentiated lessons that engage students of all abilities.
Assessment: Use formative and summative assessments to track progress and inform future teaching.
Holistic Development: Foster students’ social-emotional growth (the “Heart”) and practical skills (the “Hands”) alongside academic excellence.
Collaboration: Work closely with the primary team to develop cross-curricular projects and share best practices.
Engagement: Maintain proactive and professional communication with parents and guardians regarding student development.
Requirements
Academic: Minimum of a Bachelor’s Degree in Primary Education.
Professional: Registered with the Teaching Council of Zambia (TCZ) with a current Practicing License.
Experience: 3+ years of teaching experience, preferably within a Cambridge or International school setting.
Tech-Savvy: Proficiency in using ICT tools and educational software in the classroom.
Spirit: A collaborative spirit and a willingness to lead extracurricular activities (sports, arts, or clubs).
What We Offer
A multicultural and supportive professional environment.
Opportunities for professional development through the Enko Education network.
The chance to make a real impact on the lives of talented students from diverse backgrounds.
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