Description:
Job Purpose
The Operations and Logistics Coordinator will be responsible for coordinating and managing all aspects of logistics operations, including shipping, receiving, inventory management, and transportation. Ensuring products are procured, loaded, cleared and delivered efficiently and effectively while maintaining optimal security stock levels based on the business’ sales cycle. Ensure efficiency at loading ports and clearance at the border points. Provide administrative support to project teams, assisting in the organization and documentation of project-related activities of day-to-day operational activities.
Summary of Key Responsibilities:
Coordinate and manage all aspects of logistics operations, including shipping, receiving, inventory management, and transportation
Direct and manage all aspects of logistics operations, including transportation, warehousing, inventory management, and order fulfillment
Develop and implement strategic plans to enhance logistics efficiency, reduce costs, and improve service levels
Collaborate with vendors and third-party logistics providers to negotiate contracts, ensure compliance, and optimize service levels and costs
Ensure timely and accurate delivery of products to customers
Monitor inventory levels and coordinate with suppliers to ensure adequate stock levels
Manage and maintain relationships with carriers and suppliers
Undertake the necessary due diligence and contract transporters who are compliant with the statutory and organization’s HSSEQ policy. Conduct in service fleet inspections and ensure any noncompliance is picked and corrective measures are taken promptly.
Track and report on key performance indicators (KPIs) to ensure operational efficiency
Develop and implement logistics strategies to improve efficiency and reduce costs
Regularly undertake route risk assessment and risk mapping. Ensure risk mitigation measures are discussed with transporters and adopted.
Manager the company’s Customer Service function, ensuring high standards of service delivery and customer satisfaction through effective and efficient management of orders
Provide exceptional customer service to internal and external stakeholders
Ensure compliance with all regulatory requirements
Representing the company in industry engagements such as ERB, MOE, the Zambia Bureau of Standards (ZABS) and any other statutory body as maybe required from time to time.
Evaluate vendor performance and take corrective actions as needed to maintain high standards
Develop and manage the logistics budget, monitoring expenses, analyzing variances, and implementing cost-saving initiatives
Identify opportunities for process optimization and automation within the logistics operations to increase efficiency and accuracy
Implement best practices and industry standards to continuously improve logistics processes and procedures
Requited Skills and Attributes
Excellent communication skills,
Excellent interpersonal skills
Ability to work independently and as part of a team
Strong analytical and problem-solving skills
Exceptional analytical and problem-solving abilities
Strong negotiation skills
Good stakeholders’ engagement skills
Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing business needs
Primary Areas of Accountability:
Qualifications and Experience
Degree in Supply Chain Management, Engineering or any Business field
Must have a minimum of 6+ years’ experience operations and logistics
Proven experience working in the Oil Industry will have an added advantage.
Proven experience as a Logistics Operations Manager or in a similar managerial role within the logistics or supply chain industry
Strong knowledge of logistics processes, including transportation, warehousing, inventory management, and distribution
Excellent leadership and team management skills with the ability to motivate and develop a high-performing team
Proficiency in using logistics and inventory management software and tools
A certification in HSSEQ will be a plus
Strong analytical skills are required.
Must be a member of ZCILT or any relevant professional body
QUALIFIED & EXPERIENCED FEMALES ARE ENCOURAGED TO APPLY FOR THIS POSITION
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