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We’re seeking to hire an energetic, persuasive, and customer-focused Telemarketer.
The successful candidate will be responsible for promoting the company’s products and services over the phone, making direct sales, and generating leads to drive business growth.
Key Responsibilities
* Make outbound calls to prospective and existing customers to promote and sell products and services.
* Clearly explain product features and benefits to potential clients.
* Identify customer needs and recommend suitable solutions.
* Generate and follow up on leads to close sales.
* Maintain accurate records of calls, leads, sales, and customer feedback.
* Meet daily and weekly call and sales targets.
* Provide excellent customer service and build strong client relationships.
Qualifications & Requirements
* Grade 12 Certificate; Certificate or Diploma in Marketing, Sales, Business, or a related field.
* Age: 27 years and below.
* Minimum 1 year of proven experience in telemarketing or call center role.
* Excellent communication and telephone handling skills.
* Honest, confident, persuasive, and results-oriented.
* Ability to work with minimal supervision and meet set targets.
*Must be a member of ZIM
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KEDA Zambia Ceramics Company Limited is a joint venture with presence in West Africa and East Africa and is headquartered in China. Currently KEDA is the world’s biggest ceramic company and clean coal gasification system supplier. With 26 years continuous development, devoting on “limitless innovation and pursuit of better forever”, KEDA has been the leading representative in the ceramic industry in the world.
We are currently recruiting for a qualified Finance Supervisor (Accounts Receivables) to lead and contribute to the Zambia Office, Finance Team.
Responsibilities

Invoice and Tax Management
Review and issue sales tax invoices in compliance with tax regulations;
Reconcile invoice data with accounts receivable records to ensure accuracy and consistency.
Accounts Receivable Monitoring and Verification
Supervise the daily work of Accounts Receivable Officers and review aging reports and collection progress;
Compare AR balances with tax invoices, sales orders, and delivery records, identifying and correcting discrepancies;
Monitor customer credit status and prepare AR analysis and risk reports on a regular basis.
Order and Payment Review
Review sales orders and payment information to ensure accuracy of prices, payment terms, and customer data;
Coordinate with Sales, Warehouse, and Finance teams to ensure proper reconciliation of orders and payments.
Customer Reconciliation and Collection Management
Conduct regular account reconciliations with customers and confirm balances;
Follow up on overdue payments and assist the Sales team in collection activities;
Maintain customer credit files and participate in credit policy evaluation and adjustment.
Team and Process Management
Supervise and guide AR staff to improve accuracy and efficiency of account management;
Optimize AR processes and promote system or automation improvements.
Internal and External Coordination
Maintain effective communication with Sales, Tax, Audit, and General Ledger teams;
Support annual audits, tax inspections, and internal control reviews.

Qualifications

Bachelor’s degree or above in Accounting, Finance, Auditing, or related field;
At least 5 years of financial experience, including 2 years in AR or accounting supervision;
Experience in manufacturing or large-scale enterprises preferred;

“We are an equal opportunity employer and value diversity in our workforce.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or age.”
NOTE: Keda Ceramics Zambia does not charge any fees at any stage of the recruitment process. If you are asked to make a payment, please report the incident immediately to our Human Resource Department.
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Job Title: CIVIL ENGINEER
Company: Africa Personnel Services Zambia
PURPOSE OF THE JOB |
The job holder will be responsible for planning, designing and overseeing construction and maintenance of structures and infrastructure projects, power plants, among other systems.
2. KNOWLEDGE AND SKILLS IN THE FOLLOWING
a) Developing detailed designs.
b) Doing feasibility assessments and site inspections.
c) Preparing and implementing project plans.
d) Researching and providing estimates for projects.
e) Reviewing government regulations and ordinances.
) Monitoring and optimizing safety procedures, production processes, and regulatory Compliance.
9) Undertaking technical and feasibility studies including site investigations
h) Using a range of computer software for developing detailed designs
) Undertaking complex calculations
) Liaising with clients and a variety of professionals including architects and subcontractors
k) Compiling job specifications and supervising tendering procedures D Resolving design and development problems
m) Managing budgets and project resources
n) Scheduling material and equipment purchases and deliveries
o) Making sure the project complies with legal requirements, especially health and safety
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p) Assessing the sustainability and environmental impact of projects
q) Ensuring projects run smoothly and structures are completed within budget and on time.
r) Making recommendations or presenting alternative solutions to problems.
s) Confidently liaising with clients and other professional subcontractors.
t) Project management duties (e.g. managing budgets, resources, and deadlines; acquiring and compiling quotes, etc.).
3. QUALIFICATIONS / EXPERIENCE
a) Bachelor’s degree in civil engineering or related field, accredited by the Institution of Civil Engineers.
b) Registration/Licensure as a professional engineer is a MUST.
c) A minimum of 5 years of industry knowledge may be strongly desired.
d) Excellent Knowledge project management software and design software, such as Primavera Autodesk, AutoCAD Civil 3D, and MicroStation is a MUST
4. SPECIAL REQUIREMENTS
a) Knowledge of map creation software and photo imaging software.
b) Strong analytical and critical thinking skills, with a high level of accuracy in calculations and design.
c) Excellent time management skills to ensure project deadlines are met.
d) Leadership skills to effectively manage a diverse group of professionals working on one project.
e) Ability to coordinate more than one project at a time
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The Pensions and Insurance Authority (“the Authority”) is the regulatory and supervisory authority for the pensions and insurance industries in Zambia as provided for in the Pension Scheme Regulations Act No. 28 of 1996 (as amended) and the Insurance Act No. 38 of 2021. The Authority supervises and regulates entities operating in the pensions and insurance sector. This includes insurance companies, reinsurance companies, insurance intermediaries, pension schemes, pension fund managers, and pension fund administrators.
As part of the organisation’s expansion, the Authority hereby invites applications from suitably qualified and experienced candidates to fill the following position:-

1. STRATEGY MANAGER – ONE (1) POSITION
Reporting to the RegistrarThe Strategy Manager oversees the planning, formulation, monitoring, evaluation, and implementation of the Authority’s strategic plans and effectively manages the Authority’s technical engagements with relevant ministries, financial sector regulators, and development agencies in order to ensure that the Authority attains its corporate strategic objectives.

Specific Duties:-

Oversees the effective development of policy and guidelines in order to ensure that the regulatory framework is optimized to achieve desired outcomes.

Oversees effectively the initiation and drafting of the Authority’s strategic plans in order to ensure that the Authority’s strategic plans are developed according to international best practices.

Oversees effectively the monitoring and review of the Authority’s strategic plans in order to provide actionable suggestions.

Oversees effectively the implementation of strategic plans in order to ensure that the Authority’s strategic objectives are achieved.

Oversees effectively the conduct of strategy-based research in order to inform strategy formulation.

Manages effectively the development of work plans and implementation of performance management systems in order to monitor, evaluate, and enhance performance.

Manages the effective use of financial and other resources in order to facilitate attainment of set objectives.

Requirements:-

Full Form V/Grade 12 Certificate with credit or better in Mathematics and English

Bachelor’s degree in Business Administration, Economics/Social Sciences or equivalent

Master’s degree in Business Administration

7 years relevant experience

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The Zambia Medicines Regulatory Authority (ZAMRA) is a statutory body established under the Medicines and Allied Substances Act (No. 3) of 2013, responsible for the regulation of medicine and allied substances in Zambia. The Authority invites applications from suitably qualified Zambian citizens who are ambitious, innovative, energetic, and performance-driven to apply for various positions as follows:
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POSITION: PHARMACOVIGILANCE OFFICER (3)
JOB TYPE: ONE YEAR CONTRACTLOCATION: LUSAKA

Job Purpose
The Pharmacovigilance Officer shall be responsible for ensuring the safety and efficacy of pharmaceutical products by monitoring, analyzing, and reporting adverse drug reactions (ADRs) and other drug-related problems. This role involves working closely with healthcare professionals, regulatory bodies, and pharmaceutical companies to assess and mitigate risks associated with medicinal products.

Person Specifications and Qualifications
a) Full Form V/ Grade 12 School Certificate (including English and Mathematics);b) Bachelor’s degree in Pharmacy, Pharmacology, Medicine, or a related field. A postgraduate degree or certification in pharmacovigilance or a related discipline is an added advantage;c) At least 2-3 years of experience in pharmacovigilance, regulatory affairs, or a related field; andd) Membership to a relevant professional body.

Required Skills

Strong analytical and problem-solving skills.

Excellent written and verbal communication skills.

Ability to work independently and as part of a team.

Proficiency in data analysis and reporting.

Knowledge of pharmacovigilance regulations, guidelines, and best practices.

Familiarity with database management systems and software used in pharmacovigilance.

Duties and Responsibilities
a) Collect, analyze, and evaluate adverse drug reaction (ADR) reports and other safety data;b) Prepare and submit periodic safety reports, signal detection reports, and other pharmacovigilance documents to relevant stakeholders;c) Assess potential safety risks associated with pharmaceutical products and recommend actions to minimize these risks;d) Collaborate with other regulatory agencies and stakeholders to share safety information and best practices;e) Ensure compliance with national and international pharmacovigilance regulations, guidelines, and standards;f) Review and evaluate pharmacovigilance data submitted by pharmaceutical companies to ensure adherence to regulatory requirements;g) Identify potential safety signals from ADR reports and other data sources;h) Provide training and guidance to healthcare professionals, pharmaceutical companies, and other stakeholders on pharmacovigilance practices;i) Communicate safety information and updates to healthcare professionals and the public as needed;j) Work closely with other departments within the National Medicines Authority, such as regulatory affairs, inspections, and clinical trials; andk) Engage with international pharmacovigilance organizations and participate in collaborative initiatives to enhance drug safety.
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The Zambia Medicines Regulatory Authority (ZAMRA) is a statutory body established under the Medicines and Allied Substances Act (No. 3) of 2013, responsible for the regulation of medicine and allied substances in Zambia. The Authority invites applications from suitably qualified Zambian citizens who are ambitious, innovative, energetic, and performance-driven to apply for various positions as follows:

POSITION: REGISTRATION OFFICER – COSMETICS
JOB TYPE: FULL TIMELOCATION: LUSAKA

Job Purpose
The Registration Officer – Cosmetics shall be responsible for ensuring that cosmetic products meet all necessary regulatory and legal requirements for registration and market authorization, both domestically and internationally. This role combines regulatory expertise with meticulous documentation and communication to ensure product compliance and facilitate smooth market entry.
Remote work resources

Person Specifications and Qualifications
a) Full Form V/ Grade 12 School Certificate (including English and Mathematics);a) Bachelor’s degree in pharmacy, toxicology, medicine, chemistry, biochemistry, or a similar discipline;b) At least 2-3 years of experience in cosmetic regulation, or a related field; andc) Membership to relevant professional body.

Skills:

Strong analytical and problem-solving skills;

Excellent written and verbal communication skills;

Ability to work independently and as part of a team;

Proficiency in data analysis and reporting;

Knowledge of cosmetics regulations, guidelines, and best practices; and

Familiarity with database management systems and software used in cosmetics regulation.

Duties and Responsibilities
(a) Undertake the maintenance of comprehensive product information files, including formulation details, ingredient lists, and safety assessments;(b) Handle the renewal of existing product registrations and update relevant documents as needed;(c) Conduct in-depth reviews of product formulations, ingredients, and claims to ensure they comply with local and international standards;(d) Perform regulatory and legislative monitoring to stay informed of changes in cosmetic laws and regulations;(e) Develop and adopt necessary regulatory tools such as guidelines, SOPs, and official forms within the regulatory framework in order to standardize and improve the assessment procedures for cosmetics;(f) Undertake dossier assessments of summary technical information of cosmetics applied for marketing approval in order to comply with the essential Principals of Safety and Performance;(g) Undertake dossier assessments of summary technical information of cosmetics applied for marketing approval in order to comply with the essential Principals of Safety and Performance;(h) Maintain a cosmetics register in order to provide information to stakeholders;(i) Undertake the maintenance of cosmetics information management system in order to facilitate storage, processing, retrieval, and dissemination of information;(j) Participate in formal and informal information-sharing networks with other regulatory authorities in order to allow earlier detection of a potential problem that would be possible within a single jurisdiction and facilitate reliance upon and confidence building with other national regulatory authorities; and(k) To carry out assessment of applications requesting marketing authorization, evaluate medicated cosmetics dossier, and make recommendations for grant of Marketing Authorization.
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The Zambia Medicines Regulatory Authority (ZAMRA) is a statutory body established under the Medicines and Allied Substances Act (No. 3) of 2013, responsible for the regulation of medicine and allied substances in Zambia. The Authority invites applications from suitably qualified Zambian citizens who are ambitious, innovative, energetic, and performance-driven to apply for various positions as follows:
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POSITION: REGISTRATION OFFICER – MEDICAL DEVICES (2)
JOB TYPE: FULL TIMELOCATION: LUSAKA

Job Purpose
The Registration Officer – Medical Devices shall be responsible to ensure the registration of safe, effective, and quality medical devices and diagnostics on the Zambian market.

Person Specifications and Qualifications
a) Full Form V/ Grade 12 School Certificate (including English and Mathematics);b) Bachelor’s degree in Pharmacy, BSc in Biomedicines, or a similar discipline;c) At least 2-3 years of experience in Medical Devices regulation, or a related field; andd) Membership to relevant professional body.

Skills:

Strong analytical and problem-solving skills;

Excellent written and verbal communication skills;

Ability to work independently and as part of a team;

Proficiency in data analysis and reporting;

Knowledge of medical regulations, guidelines, and best practices; and

Familiarity with database management systems and software used in medical devices regulation.

Duties and Responsibilities
a) Undertake the registration of medical devices for human and animal use in order to achieve compliance to set standards;b) Participate in formal and informal information-sharing networks with other regulatory authorities in order to allow earlier detection of a potential problem than would be possible within a single jurisdiction and facilitate reliance upon and confidence building with other regulatory authorities;c) Undertake dossier assessments of summary technical information of devices applied for marketing approval in order to comply with the essential Principals of Safety and Performance;d) Undertake development and review of regulations and guidelines for medical devices and diagnostics registration in order to ensure compliance;e) Coordinate the performance evaluation of In Vitro Diagnostics in order to ensure compliance to set standards;f) Maintain a medical device and diagnostics register in order to provide information to stakeholders;g) Coordinate the Technical Committee meetings on recommendation of medical devices and diagnostics registration; andh) Undertake the maintenance of the medical devices information management system in order to facilitate storage, processing, retrieval, and dissemination of information.
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About the job

We are seeking a proactive and detail-oriented Receptionist/Executive Assistant. The Receptionist / Executive Assistant will be responsible for providing front-office management, administrative coordination, and executive support to the Country Manager. The role ensures efficient day-to-day office operations, professional representation of the organization, and timely delivery of administrative and executive functions.

Responsibilities

Front Office & Administrative Support
Serve as the first point of contact for visitors, clients, and partners, ensuring a professional and welcoming environment.
Manage telephone calls, emails, correspondence, and courier deliveries.
Maintain office supplies, filing systems, and front-office records.
Coordinate meeting schedules, logistics, and travel arrangements for management and staff.
Executive Assistance
Provide high-level administrative support to the Country Manager including calendar management, meeting preparation, and minute-taking.
Draft, review, and format correspondence, reports, and presentations as required.
Handle confidential information with discretion and maintain confidentiality at all times.
Coordinate appointments, internal communications, and stakeholder engagements on behalf of the Country Manager.
Liaise between the Country Manager and internal teams to ensure smooth communication and timely execution of tasks.
Office Coordination & Communication
Ensure smooth coordination between departments and support in organizing internal and external meetings.
Manage bookings for company facilities and ensure proper use of resources.
Contribute to maintaining a positive and efficient workplace culture aligned with the company’s values and standards

Requirements

Diploma or Bachelor’s Degree in Business Administration, Office Management, Public Relations, or related field
Minimum of 2 years’ experience in a similar position, preferably within a corporate or multinational environment.
Experience supporting senior management or executives is highly desirable.
Fluency in English (written and spoken).
French proficiency will be considered an added advantage
Excellent communication and interpersonal skills.
High level of organization and time management.
Ability to multitask and prioritize effectively under pressure.
Strong attention to detail and problem-solving abilities.
Professional demeanor with exceptional customer service skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
Integrity, discretion, and confidentiality in handling sensitive information.
Professionalism and reliability.
Initiative and proactive attitude.
Strong teamwork and collaboration skills.
Adaptability to a fast-paced and multicultural environment.

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About the job

We are seeking a Sales Manager that will be responsible for developing and executing the sales and marketing strategy to ensure the profitable and sustainable sale of poultry products. This role focuses on expanding the company’s customer base, strengthening relationships with corporate, retail, and individual buyers, and achieving targeted monthly sales volumes.

Responsibilities

Sales and Marketing Strategy
Develop and implement sales plans to achieve monthly and annual sales targets.
Identify new business opportunities within the poultry market, including corporate clients, distributors, and retailers.
Conduct regular market research to track competitors, pricing, and customer preferences.
Collaborate with management to develop marketing campaigns that promote brand awareness and product demand.
Business Development & Customer Management
Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.
Negotiate and close sales deals, ensuring favorable terms for the company.
Coordinate with logistics and production teams to ensure timely delivery of customer orders.
Resolve customer issues promptly and professionally.
Team Leadership and Performance
Supervise and mentor the sales team to meet individual and collective targets.
Monitor performance, provide coaching, and implement incentive programs to drive results.
Lead regular sales meetings and prepare sales forecasts and performance reports.
Reporting and Analysis
Prepare weekly and monthly sales reports detailing volumes, margins, and new customer acquisitions.
Maintain an updated customer database, tracking prospects, contracts, and partnerships.
Provide quarterly updates on market trends and sales strategies

Requirements

Bachelor’s degree in Business Administration, Marketing, Agriculture, or a related field.
A postgraduate diploma in Sales or Marketing will be an added advantage.
Minimum of 5 years’ experience in sales management, preferably within the poultry or agribusiness industry.
Proven track record in achieving and exceeding sales targets.
Experience managing a sales team and coordinating with cross-functional departments.
Strong negotiation and communication skills.
Excellent leadership and people management abilities.
In-depth understanding of poultry production and market dynamics.
Ability to analyze data and translate insights into actionable strategies.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Valid driver’s license with willingness to travel within Zambia.
Results-oriented and self-motivated.
Excellent interpersonal and presentation skills.
High level of integrity and professionalism.
Ability to work under pressure and meet deadlines.

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About the job

We are seeking a Production Manager who will oversee all poultry production operations, ensuring high productivity, optimal bird health, and adherence to biosecurity and regulatory standards. The role demands strategic planning, leadership, and operational oversight to achieve the company’s production targets efficiently and sustainably.
The ideal candidate should have at least 10 years of progressive experience in poultry production management, covering both broiler and layer operations, with a proven record of driving efficiency, cost control, and profitability.

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Responsibilities

Production Planning & Management
Develop and implement production schedules and performance targets for all poultry operations.
Oversee the daily management of hatcheries, breeder farms, broiler and layer units to achieve optimal productivity.
Monitor feed consumption, growth rates, mortality, and overall flock performance.
Coordinate with procurement for timely availability of feed, vaccines, and other farm inputs.
Quality & Biosecurity
Enforce strict biosecurity protocols and ensure compliance with health and safety standards.
Oversee disease prevention programs, vaccination schedules, and veterinary interventions.
Maintain accurate production records, ensuring traceability and compliance with regulatory requirements.
Team Leadership & Development
Supervise and mentor the sales team to meet individual and collective targets.
Monitor performance, provide coaching, and implement incentive programs to drive results.
Lead regular sales meetings and prepare sales forecasts and performance reports.
Budgeting & Cost Control
Prepare and manage the production budget, ensuring efficient resource utilization.
Analyze production costs and identify opportunities for savings without compromising quality.
Reporting and Analysis
Generate and present regular reports on production performance, feed conversion ratios, and mortality rates.
Use data analytics to guide decision-making and improve efficiency.
Continuous Improvement & Innovation
Recommend and implement new technologies or methods to enhance productivity and sustainability.
Stay updated with industry trends and advancements in poultry management and automation.

Requirements

Production Planning & Management
Develop and implement production schedules and performance targets for all poultry operations.
Oversee the daily management of hatcheries, breeder farms, broiler and layer units to achieve optimal productivity.
Monitor feed consumption, growth rates, mortality, and overall flock performance.
Coordinate with procurement for timely availability of feed, vaccines, and other farm inputs.
Quality & Biosecurity
Enforce strict biosecurity protocols and ensure compliance with health and safety standards.
Oversee disease prevention programs, vaccination schedules, and veterinary interventions.
Maintain accurate production records, ensuring traceability and compliance with regulatory requirements.
Team Leadership & Development
Supervise and mentor the sales team to meet individual and collective targets.
Monitor performance, provide coaching, and implement incentive programs to drive results.
Lead regular sales meetings and prepare sales forecasts and performance reports.
Budgeting & Cost Control
Prepare and manage the production budget, ensuring efficient resource utilization.
Analyze production costs and identify opportunities for savings without compromising quality.
Reporting and Analysis
Generate and present regular reports on production performance, feed conversion ratios, and mortality rates.
Use data analytics to guide decision-making and improve efficiency.
Continuous Improvement & Innovation
Recommend and implement new technologies or methods to enhance productivity and sustainability.
Stay updated with industry trends and advancements in poultry management and automation.

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