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  • People & Culture Intern at Plan International

    Location: Lusaka, Zambia
    Company: Plan International

     
    The Organization
     
    Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.
    Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
     
    For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.
     
    We won’t stop until we are all equal.
     
    Working in Zambia since 1996, Plan International Zambia’s development and humanitarian programmes focus primarily on Inclusive Quality Education, Skills and Opportunities for Youth Employment and Entrepreneurship, Reproductive Health and Rights, Early Childhood Development and Gender Responsive Child Protection. Child protection is key in all that we do. Plan International Zambia has Programme Areas (PAs) in; Central, Luapula, and Eastern Provinces including in Lusaka, where the Country Office is located.
     
    The Opportunity
     
     
    The People & Culture Intern will provide temporal support to the P&C Office for two months with the scope and objective provided in the terms of reference.
     
    What you will bring to the role
     

    Bachelor’s Degree in Human Resources, Business Administration, Public Administration, or a related discipline.
    Must have proven skills in the general People & Culture (Human Resource) functions.
    Proficient in computer skills and well versed in computerized P&C Information Systems (HRIS).
    Recommendation letter form the learning institution.
    Member of the institute (ZIHRM).

     
    For more information regarding the person and role specification, pease click on this link: TERMS OF REFERENCE P&C INTERN.pdf
     
    Location: Country Office, Lusaka
    Type of Contract: Internship Agreement
    Reports to: Interim People & Culture Manager 
    Internship Allowance: ZMW4,099.77
    Closing Date: 13 October, 2025
     
    PLEASE NOTE THAT INTERNSHIP IS A LEARNING OPPORTUNITY AND NOT EMPLOYMENT.
     
    Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.
    We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
    Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.
    We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.
    Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.
    A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme.. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
     
    Please note that Plan International will never send unsolicited emails requesting payment from candidates.

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  • Chief Operating Officer – Zambia at Hungry Lion

    PURPOSE OF THE ROLE
    The Chief Operating Officer (COO) provides strategic and operational leadership of the Zambia business, ensuring sustainable growth, operational excellence, and strong financial performance. As a key member of the executive leadership team, the COO will oversee the full country operation, drive strategic execution, and ensure alignment with the organisation’s multinational vision and performance standards.
    KEY RESPONSIBILITIES
    Strategic Leadership

    Translate the group’s strategic agenda into a focused country business plan, ensuring delivery of long-term growth and market leadership
    Shape and drive strategic initiatives to strengthen competitive positioning and operational capability
    Contribute to multinational strategy and decision-making as a member of the executive leadership team

    Operational & Commercial Performance

    Lead the end-to-end operation of the country business, ensuring consistent delivery of operational excellence, brand standards, and customer experience
    Own profit and loss and deliver on revenue, margin, and profitability objectives
    Drive market expansion, network optimisation, and commercial growth initiatives
    Ensure robust governance, compliance, and risk management across all operational areas

    People & Organisational Leadership

    Build, develop, and lead a high-performing leadership team capable of delivering against strategic and operational goals
    Foster a culture of accountability, agility, and performance
    Champion leadership development and succession planning to support sustainable growth

    Stakeholder Engagement

    Build and maintain strategic relationships with key stakeholders, including government departments, suppliers, regulators, and industry partners
    Influence key business decisions and advocate for country-specific priorities at the group level

    REQUIREMENTS

    10+ years of senior leadership experience, including broad P&L and operational accountability
    Proven success in leading a large, complex business, ideally in QSR, retail, or FMCG
    Demonstrated ability to drive strategic transformation and operational excellence at scale
    Strong commercial and financial acumen, with a track record of delivering sustainable business performance
    International or emerging market experience preferred

    COMPETENCIES

    Strategic vision and commercial insight
    Enterprise leadership and execution
    Operational excellence and transformation
    Financial stewardship and governance
    Leadership and organisational capability building
    Stakeholder influence and board-level communication

    AN INTRODUCTION TO HUNGRY LION
    Hungry Lion’s journey began with a single store in Stellenbosch, Cape Town, in 1997, with a simple vision: to serve great food with genuine warmth and energy. Over the years, that vision has grown into a powerful business with a strong and expanding footprint, with hundreds of restaurants across multiple African countries.
    We’re growing fast and building for the future. Our ambitious expansion strategy is opening doors to new countries, new communities, and new possibilities for our teams. This means real career growth, exposure to a dynamic multinational business, and the chance to be part of a brand that’s making a powerful impact in the quick-service restaurant (QSR) industry.
    Our success is powered by people; passionate, driven individuals who bring energy, creativity, and excellence to everything they do. From our restaurant teams to our corporate leadership, every person plays a vital role in delivering exceptional service and growing our brand. Joining Hungry Lion means being part of a fast-paced, dynamic, and supportive environment where your ideas, skills, and ambition can make a real impact.
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  • 5G & FWA Sales Supervisor X 8 at Airtel

    DEPARTMENT : Home Broadband – Commercial
    VACANCY : 5G & FWA Sales Supervisor X 8
    LEVEL : Freelancer
    Duration of Contract : 1 year
    LOCATION : All Zones (Nationwide)
    JOB PURPOSE
    To manage 5G and FWA sales team within defined geographical demarcation / sites. This includes but not limited to Providing leadership to the sales team by motivating and encouraging the team to ensure daily, weekly, and monthly sales targets are met.
    CORE RESPONSIBILITIES ARE:

    • Managing the direct sales team within assigned sites.
    • Ensuring stock availability and installation SLAs are followed for sales done within assigned geographical demarcation.
    • Resolving customer and sales team complaints, staffing problems, report competition activities and other issues that may interfere with efficient sales operations.
    • Collaborating with Line Managers and cross functional leaders and peers to develop sales initiatives in your area.
    • Consulting with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs.
    • Ensuring compliance of sales processes, policies and recovery of devices from noncompliant customers.
    • Ensuring excellent execution of agreed sales plans.

    REQUIREMENTS
    Educational Qualifications & Functional / Technical Skills:

    • Diploma of Business Administration or any equivalent qualification.
    • In-depth understanding of telecom trends is an added advantage.

    Relevant Experience:

    • 3+ years of experience in leading a highly qualified and experienced team in a highly complex environment.
    • 2 years of in-depth Sales and Marketing experience in the telecom/Devices selling/Corporate Sales/ Satellite TV industries or other related fields.

    Competencies Required for the Post

    • Understand the competition landscape within the OPCO – players, devices offered, packages, commission schemes etc.
    • Understand solutions across both 5G and Fixed Wireless Services.
    • Should be able to guide and drive cross functional teams.
    • Resilience and ability to deliver against stretch targets.
    • Strong entrepreneurial spirit.
    • Able to motivate and encourage the team to ensure sales targets are met.
    • Able to plan and execute team route plans and evaluate performance on daily basis.
    • Flexible and ability to travel in urgency basis.
    • Able to operate in a performance driven organization.
    • Good organizational and teamwork skills.
    • Self-motivated, enthusiastic, energetic.
    • Attention to detail.
    • Confident, assertive with good negotiation skills.
    • Excellent time Management Skills.
    • Customer-centric.

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  • Credit Controller at Airtel

    DEPARTMENT : Customer Experience
    VACANCY : Credit Controller
    LEVEL :Senior Coordinator
    LOCATION : Lusaka, Head Office
    JOB PURPOSE
    To ensure timely debt collections, manage debt exposure to acceptable levels, excellent customer service experience and delivery of Dunning Policy Compliance.
    CORE RESPONSIBILITIES ARE:

    • Daily collections performance, and ensure collection targets are met every month
    • Contacting business customers when payment is due/overdue and/or for settlement of their account
    • Sending of dunning letters i.e payment reminders, demand notices or litigation letters
    • Complete and timely adherence to the Dunning Policy
    • Timely reconciliation of Corporate accounts
    • Decrease customer complaints by ensuring all customer requests are handled in a timely manner
    • Re-negotiating payment plans
    • Monthly reconciliation of accounts and dispute resolution

    REQUIREMENTS
    Educational Qualifications & Functional / Technical Skills:

    • Diploma in Business / Information Technology related field and/or other related field
    • Customer Relationship Management skills
    • Good Presentation and Interpersonal skills

    Relevant Experience:

    • A minimum of 2-3 years’ work experience in Customer Relationship Management role
    • Debt Risk Management
    • Ability to handle and prioritize multiple tasks simultaneously and operate in a performance driven organization

    COMPETENCIES REQUIRED FOR THE POST

    • CBusiness awareness, analytical skills and problem-solving skills
    • Excellent and effective communications skills
    • Empowering full work responsibility to achieve business target
    • Personal Organisation

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  • Opex Executive at Airtel

    DEPARTMENT : Networks
    VACANCY : Opex Executive
    LEVEL : Senior Officer
    LOCATION : Lusaka, HQ
    JOB PURPOSE
    To lead the planning, optimization, and governance of network operating expenses (OPEX) and passive infrastructure maintenance across Airtel Zambia, ensuring cost efficiency, partner performance, and uninterrupted network availability without compromising customer experience
    CORE RESPONSIBILITIES ARE:

    • Opex management of all network operations & maintenance line items
    • Planning energy cost – Annual Operating Plan (AOP) for entire network portfolio
    • Reviewing and processing contracts, Purchase Requisition (), Purchase Order (PO’s), and Annual Maintenance Contract (AMC) Calendars.
    • Monitoring and enforcing Service Level Agreements (SLAs) with service providers
    • Passive Infrastructure Maintenance such as providing support to Field Operations teams for preventive maintenance of power infrastructure systems .
    • Reviewing and supporting routine power load assessments to ensure infrastructure operates within optimal parameters
    • Partner Management such as establishing and maintaining engagements with infrastructure partners and vendors
    • Institute SLA measurement methodology to ensure all Service Partners (SP’)are accurately measured, rewarded and penalized accordingly.

    REQUIREMENTS
    Educational Qualifications & Functional / Technical Skills:

    • Degree / Diploma in electrical engineering or related field.
    • Business / Finance qualification is an added advantage
    • Proficiency in Data Tools & Automation : Expertise in Microsoft Excel, MS Access, SQL, and Excel Macros with the ability to automate reporting and analyze large datasets.

    Relevant Experience:

    • 5 – 10 years’ experience in Telecommunication in operations related field
    • Entrepreneurial disposition in decision making and managing resources
    • Logical decision-making abilities
    • Cost, process and automation Innovation

    OTHER REQUIREMENTS

    • Ability to motivate and lead both internal and external partners
    • Impeccable integrity and character
    • Go-getter
    • Communication Skills

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  • Secretaries (x7) at Levy Mwanawasa Medical University

    Levy Mwanawasa Medical University (LMMU) is a public institution committed to advancing excellence in health sciences education, training, and research in Zambia.
    The University invites applications from suitably qualified and experienced individuals for the position of Secretary. This re-advertisement is intended to attract candidates with the requisite skills and competencies to fill these critical support roles.
    These positions are essential to strengthening the administrative operations of the University. We seek individuals who demonstrate a high level of professionalism, discretion, and strong organizational and communication skills.

    (1) JOB TITLE: SECRETARIES (7)
    JOB PURPOSE:To provide efficient secretarial and administrative support to assigned departments, ensuring smooth office operations through proper documentation, communication handling, and scheduling of activities.

    PRINCIPAL ACCOUNTABILITIES:

    Provide day-to-day secretarial support to designated officers

    Type correspondence, memos, reports, and other documents with speed and accuracy

    Manage office filing systems and maintain confidential records

    Handle telephone and in-person enquiries in a professional manner

    Schedule appointments and maintain diaries for supervisors

    Prepare minutes and follow up on routine office matters

    Support the organization of meetings, travel, and logistical arrangements

    Liaise with other departments and external stakeholders as necessary

    QUALIFICATIONS AND EXPERIENCE:

    Full Grade 12 Certificate with at least five (5) credits including English

    Diploma in Secretarial Studies, Office Management or a related field

    Typing speed of 65 words per minute and shorthand speed of 110/120 words per minute

    Ability to use Microsoft Office (Word, Excel, PowerPoint, Outlook)

    Minimum of two (2) years’ experience in a similar role, preferably in a Public Institution or University setting

    KEY ATTRIBUTES:

    Good organizational and time management skills

    High level of integrity, confidentiality, and attention to detail

    Excellent interpersonal and communication skills

    Ability to work with minimal supervision and under pressure

    Professional appearance and conduct

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  • Risk Officer at Engineering Institution of Zambia (EIZ)

    THE ENGINEERING INSTITUTION OF ZAMBIA
    EMPLOYMENT OPPORTUNITIES
    The Engineering Institution of Zambia (EIZ) is a statutory body established by an Act of parliament the EIZ Act No.17 of 2010. The Act provides for the registration of engineering professionals, engineering organizations and engineering units and regulation of their professional conduct.
    The Institution seeks the services of the following position and invites applicants to fill them: RISK OFFICER
    Key Responsibilities and Duties:

    Zambia hotels

    Support the implementation of the Enterprise Risk Management framework across the Institution.
    Assist in the preparation and execution of the annual risk management workplan. > Assist departments in identifying, analysing, and evaluating business risks.
    Identify and assess potential risks before and during project implementation.
    Provide technical risk reports highlighting high-priority risks and opportunities.
    Evaluate the internal control environment and prepare reports for management review.
    Recommend mitigation strategies and ensure execution of risk treatment actions.
    Promote efficient and systematic risk processes.
    Review and update risk management policies and procedures.
    To consult with the relevant units to quantify and mitigate risks.
    Update Risk Registers.
    Assessing metrics and monitoring procedures for transactional risks..
    Perform any duties as assigned by the Supervisor.

     
    Key Requirements:
     

    Full Grade 12 School Certificate
    Bachelor’s degree in Finance, Accounting, Risk Management, Business Administration, Economics, Computer Studies, or related field.
    Full CA, ACCA or equivalent
    Work experience of at least three (3) years as internal and external auditor
    Comprehensive understanding of risks and reporting
    Membership with a relevant body such as ZICA, ACCA, ISACA, or IRMZ is required.
    Risk Management certification is an added advantage.

    Required Competencies:

    High integrity and honesty
    Ability to analyse risks reports
    Computer literate (MS Office)
    Excellent interpersonal, communication, organisational and coordination

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  • Carpentry Supervisor (X1) at Huachen International Supply Chain Limited

    Huachen International Supply Chain Limited is currently seeking to employ a Carpentry Supervisor to join our growing team.
    POSITION: Carpentry Supervisor (X1)
    LOCATION: Ndola
    DEPARTMENT: Construction
    JOB PURPOSE
    To supervise the workmanship and design work of the carpentry team.
    MAIN DUTIES AND RESPONSIBILITIES

    Oversee all carpentry and framing projects.
    Cost control through proper and minimal usage of material.
    Assign carpentry tasks and inspect the finished works.
    Implement safety protocols during projects.
    Assist in any other duties as may be needed.

    QUALIFICATIONS AND REQUIREMENTS

    Grade 12 Certificate.
    Tertiary/craft certificate in carpentry and joinery.
    At least 3 years of work experience.
    Knowledge of workshop safety and compliance.
    Creative and innovative.

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  • Painting Supervisor (X1) at Huachen International Supply Chain Limited

    Huachen International Supply Chain Limited is currently seeking to employ a Painting Supervisor to join our growing team.
    POSITION: Painting Supervisor (X1)
    LOCATION: Ndola
    DEPARTMENT: Construction
    JOB PURPOSE
    To supervise the workmanship and paint jobs of the painting team.
    MAIN DUTIES AND RESPONSIBILITIES

    Oversee indoor and outdoor painting works.
    Assign painting tasks and inspect the finished works.
    Minimize usage of painting material.
    Implement safety protocols during projects.
    Assist in any other duties as may be needed.

    QUALIFICATIONS AND REQUIREMENTS

    Grade 12 Certificate.
    Tertiary/craft certificate in construction.
    At least 3 years of work experience in painting.

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  • IT Infrastructure Support Officer. at AB BANK

    AB Bank is looking for suitable candidates to fill the position of IT Infrastructure Support Officer.
    Among other responsibilities, you will be expected to:

    Install, modify, and make repairs to computer hardware and software systems and provide technical assistance to end users in operation of hardware and software.
    Maintain current inventory records of computer hardware, related components, and their status.
    Make site visits to branches or other locations to provide computer support.
    Install, maintain, modify, and upgrade server,software & Hardware i.e., OS, firewalls, antivirus.

    Minimum Qualifications and Competencies:

    Minimum of a Diploma in any IT related field with a minimum of 3 years’ full-time experience in a similar position.
    Solid Knowledge of computer hardware and software (desktops, laptops, tablets, printers), communication hardware and software, Access control systems, CCTV systems.
    Exceptional analytical, verbal- and written- communication skills.
    Zambia Qualifications Authority (ZAQA) Verification Certificate for Tertiary Qualifications.

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