Job Region: Zambia

Our client, a global organization that works to create a world where governments, businesses, and citizens can readily access and effectively use accurate, complete, and high-quality evidence and information on the true owners of companies and other legal vehicles are looking for a Digital Lead to manage a key digital transformation project. The Digital Lead will lead a dedicated team to help PACRA build a modern, transparent business register. This is a high-impact role for someone experienced in digital government projects in Zambia.
Key Responsibilities:

Work with PACRA internal stakeholders from the business, legal, and technical teams to maximize the business value of the product
Help define the strategy and scope of development of both the general direction and specific sprints.
Ensure the needs of end-users of the product, PACRA internal staff, businesses, and users of PACRA data are represented within the development process.
Ensure agile project management practices are maintained, providing and coordinating coaching if deemed necessary.
Manage donor relationships with all, including responsibility for donor reporting, monitoring, and evaluation of the project.
Line management of developers (technical management and guidance will be the responsibility of the PACRA technical leadership team).
Coordinate, plan, monitor, and report resources and activities across the project and in liaison with the team.
Identify and mitigate risks to keep projects on track.
Lead the coordination with external stakeholders within Zambia, including the inter-agency task force and the Ministry of Trade, Commerce, and Industry.
Maximize knowledge exchange between PACRA and the organization throughout the project.
Capture and share lessons learned throughout the delivery of the project to feed into wider team support.
Undertake other tasks from time to time as requested by the senior manager, digital and data support.

Desired Skills, Qualifications and Experience:

A bachelor’s degree in marketing, communications, IT, or a related field is typically required. A master’s degree will be an added advantage.
Must have 3-5 years of experience in digital and data reform projects with the Zambian government.
Proven experience managing a team and working with international donors.
Strong understanding of the digital product lifecycle (agile development, user-centered design).
Knowledge of the digital reform and policymaking landscape in Zambia.
Excellent communication skills, with the ability to explain complex topics.
Ability to work independently in a remote, multi-time zone team.
Knowledge of local Zambian languages is a plus.

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Our client, an NGO that works tirelessly across developing nations to strengthen education systems, ensuring access, equity, and excellence in learning for all is looking to hire a Research and Learning Advisor to join their team. The Research and Learning Advisor will be responsible for overseeing research activities under the learning agenda for the organization. This includes designing and managing research and evaluations applying quantitative, qualitative, and mixed methods approaches.
Key Tasks and Responsibilities:
Research Design and Implementation

The Research and Learning Advisor will lead the oversight of the partner led randomized controlled trial (RCT), ensuring methodological rigor, data quality, and actionable insights to inform program learning and decision-making.
Collaborate with research consultants, develop and lead research frameworks, methodologies, and protocols, ensuring alignment with the organization’s learning agenda.
Coordinate studies that assess the impact of the organization’s interventions on learners, educators, and school systems.
Oversee data collection processes on various research projects being conducted in Zambia using qualitative and quantitative methods. Ensure high-quality data throughout all research phases.
Ensure adherence to ethical standards in research, particularly when working with children and vulnerable groups.

Learning and Capacity Building

Facilitate capacity-building sessions for M & E and research staff on best research practices.
Develop templates and other materials that help support and improve the quality of M & E and research staff day-to-day work, in close collaboration with other colleagues.
Translate research findings into actionable strategies and tools for program improvement.
Organize learning forums, workshops, and webinars to share research results with internal and external stakeholders.

Data Quality Assurance, Data Cleaning, Data Analysis and Reporting

Set up mechanisms and systems to assure high data quality in both research and M & E activities.
Continuously check up on data quality, and coordinate and support other colleagues involved in data quality. Clean data that require correction and maintain both raw and cleaned datasets.
Conduct quantitative and qualitative data analysis to evaluate the effectiveness of the organization’s interventions.
Present findings through clear, concise, and engaging reports, presentations, and infographics tailored to diverse audiences, including educators, policymakers, and donors.
Publish research papers and policy briefs on the organization’s interventions to influence education policy and practice. Present on these papers and briefs in international fora and at conferences.

Collaboration and Stakeholder Engagement

Establish cooperative and cordial relationships with research consultants, while remaining a critical lens on their products and activities to assure they align with the organization’s needs, they are contextually relevant, and they result in high quality research.
Engage with Ministry of Education (MoE) staff and the MoE’s research coordination committee to promote the integration of evidence-based recommendations into education policies and systems.
Foster partnerships with academic institutions, donors, and global networks to conduct research on areas of interest to the organization.

Desired Skills, Qualifications and Experience:

Bachelor’s degree in a relevant field (Social Sciences, Education, Statistics, Demography, International Development, Policy). A master’s degree is highly desirable.
At least 4 years of demonstrable experience in a similar Research position. Experience in strengthening government systems and structures or projects in the education sector is an asset.
Demonstrated experience coordinating research projects in the education or development sector.
Experience with leading data management and analysis, including statistical techniques and software.
Strong skills in developing and managing digital data collection tools and platforms (Kobo Collect, SurveyCTO, ODK).
Ability to design and implement data quality assurance checks (automated validations, skip logic, consistency checks, field monitoring).
Experience with data analysis using statistical software (Excel, SPSS, STATA).
Excellent communication skills in English, including writing, conversing and presenting.
Strong interpersonal skills with cross-cultural teams.
Proven experience in supervising research consultants/firms.
Willingness to travel frequently and flexibly, including in very rural areas.

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Our client, an NGO that works tirelessly across developing nations to strengthen education systems, ensuring access, equity, and excellence in learning for all is looking to hire a Monitoring and Evaluation and Research Manager to join their team. The Monitoring and Evaluation and Research Manager will be responsible for leading the team of M & E and Research staff and oversee and coordinate their activities. He / She will work closely with the programme team in the country and at global office.
Key Tasks and Responsibilities:

Lead the M & E and Research team to ensure strong M &E and research
systems and activities for all programmes in Zambia, in collaboration with
the Education Manager and Strategic Advisors.
Easily navigate between M & E, research, planning and strategic operations, ensuring that we collect and use qualitative and quantitative data to inform decisions about the programmes, while establishing effective feedback and learning mechanism within the organization.
Provide expert leadership and guidance on how and when M & E and
research activities (including impact evaluations) should take place to
strengthen the programmes.
Support the M&E and Research team to plan, allocate and prioritize tasks
to execute data collection, analysis and dissemination for cross-cutting
learning and specialized projects on specific topics of interest, both through regular programme monitoring and evaluation as well as rigorous research.
Guide the team to deliver research activities with high quality, while
ensuring IRB compliance and adhering to research ethics protocols.
Provide strong leadership (on-the-job mentoring, work-planning coaching,
capacity development, change management) for your direct reports,
supporting a positive organizational culture. Mobilize the M & E and
Research team and keep them on track to meet deliverables with high
quality.
Foster good relationships with a range of stakeholders (in the Ministry, in
donor and partner organizations, and in survey firms) to ensure that their
needs and limitations are fully understood and incorporated into learning
activities as far as possible, securing their cooperation and support.
Promote the organization as a reliable partner and represent the
organization towards external stakeholders in the field.

Desired Skills, Qualifications and Experience:

Master’s degree in social sciences, Demography, International
Development, Research, or Policy related field or equivalent experience.
At least 5 years of demonstrable experience in M & E and Research
(including designing studies for monitoring and evaluation, budgeting and
coordinating to implement them, analyzing and disseminating results),
preferably working on projects which strengthen government systems and
structures. Experience with RCTs is an added advantage.
Experience in leading multicultural and effective M & E and Research teams in international development and projects of different donors.
Experience with project cycle management and institutional capacity
development.
Technical skills in a range of data collection, cleaning and analysis software
such as Kobo Collect / SurveyCTO / ODK, MS Excel, Stata, Power BI / Tableau, NVivo.
Fluent in English (English CEFR Level C1). Knowledge of local languages is
an advantage.
Good understanding of the education landscape in Zambia.
Ability and willingness to travel frequently within the provinces.
Ability to inspire and motivate the M & E team, the organization’s provincial staff and MoE staff to put in their very best!

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Our client, in the renewable energy sector, is seeking to recruit Area Business Managers to join their dynamic team. The Area Business Managers will play a key role in coordinating sales, collections, and distribution operations in the area they are assigned for the direct distribution of the organization’s Solar products sold on a pay-as-you-go basis (also called and recognized as “EasyBuy” business unit) through a network of agents called as “Energy Officer
Key Responsibilities:

Monitor sales, collections, and oversee direct distribution of the
organizations’ products sold on a pay-as-you-go (PAYG) basis through a
network of sales agents known as “Field Sales Executives (FSEs).
Pursue multiple avenues to find and recruit FSEs to represent and sell the
EasyBuy products.
Monitor productivity, and manage the performance of FSEs, and ensure
assigned tasks are fulfilled.
Provide ongoing training to the FSEs on several aspects of the business
such as sales, collections, customer service, product features and
functionality, and inventory management.
Conduct daily market visits and resolve issues faced by the FSEs and
customers.
Ensure FSEs provide strong customers through activities such as
prospecting and sale initiation conversations, product installation,
customer education on how to make payments, and after-sales warranty
issues.
Adapt, comply with, and ensure adherence to sales policies and processes
within the team.
Keep abreast of market trends and expansion.

Desired Skills, Qualifications and Experience:

Degree or diploma in a business-related field or have a minimum of two
years working in a sales field in the FMCG, microfinance, banking or
telecom industries.
Passionate about positively impacting the lives of rural consumers.
Diligence, accuracy, reliability.
Fluency in English and required local language.
Skilled in Microsoft office.

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Position Title: Motorcycle Mechanic
Reports to: Workshop Manager
Location: Liuwa Plain National Park (LPNP)
Type of contract: Fixed Contract
Position: One
 
Background
African Parks (AP) is a non-profit conservation organisation that takes on responsibility for the long-term management of protected areas in partnership with governments and local communities. AP manages 23 protected areas in 13 countries covering over 20 million hectares in Angola, Benin, Central African Republic, Chad, the Democratic Republic of Congo, Malawi, Mozambique, the Republic of Congo, South Sudan, Rwanda, Zambia and Zimbabwe.
Job Overview
To provide support to the Workshop Manager in ensuring Liuwa Plain National Park applies the highest standards in Mechanical services in order to facilitate the implementation of the Conservation Strategy.
Duties and responsibilities:

Inspect motorcycles, and run diagnostics to discover functionality issues
Carry out repairs on motorcycles with the aim of maximum quality work.
Resolve reported issues and resolve them in a timely manner.
Perform general maintenance of motorcycles and other equipments like gensets and mechanized systems.
Open a job card for each motorcycle once received in the workshop before working on it and close the job card upon completion of work.
Provide advice on proper maintenance and preventive measures to all motorcycle users.
Keep work logs and report problems to the senior on duty.
And any other task at the request of the supervisor.

 Required Skills and Competencies

Strong understanding of how motorcycle engines and components work.
Ability to diagnose and repair mechanical issues.
Understanding of wiring, battery systems, starters, and charging systems.
Ability to use multimeters and read wiring diagrams.
Use of diagnostic tools and software to identify engine, transmission, or electrical faults
Knowledge of carburetors and fuel injection systems.
Understanding of ignition timing and spark plug function
Understanding of disc and drum brake systems.
Ability to bleed brakes and replace brake pads, rotors, or fluid.
Precision in repairs, especially for safety-critical components like brakes or steering
Ability to troubleshoot complex issues that may not be immediately obvious
Routine services: oil changes, brake checks, tire replacement.
Major repairs: engine rebuilds, transmission repairs, suspension work.

Role requirements

A high school Certificate
A diploma/certificate is preferred (CAP in automotive mechanics)
2 years plus experience as a Motorcycle mechanic.
Ability to use various hand tools (screwdrivers, hammers, etc.) and precision measuring tools (e.g. calipers)
Ability to follow established procedures and practices and read instructions, plans, etc.
A strong commitment to all health and safety guidelines
Registered Member of the Engineering Institution of Zambia (EIZ)

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Position Title: Driver
Reports to: Workshop Manager
Location: Liuwa Plain National Park (LPNP)
Type of contract:  Fixed Contract
Position:  One
Background
African Parks (AP) is a non-profit conservation organisation that takes on responsibility for the long-term management of protected areas in partnership with governments and local communities. AP manages 23 protected areas in 13 countries covering over 20 million hectares in Angola, Benin, Central African Republic, Chad, the Democratic Republic of Congo, Malawi, Mozambique, the Republic of Congo, South Sudan, Rwanda, Zambia and Zimbabwe.
Job Overview
To provide support to the Workshop Manager in ensuring Liuwa Plain National Park applies the highest standards in Transportation services in order to facilitate the implementation of the Conservation Strategy.
Duties and responsibilities:

Carry out the necessary routine interventions and checks on the vehicle
 Ensure  good condition of the vehicle and its cleanliness
 Study the most suitable route
Be available and very discreet on the movements of the rector
Driving under the specified speed limit .
Regular vehicle checks (oil, fluid, cooling, brake fluid, battery levels, etc.)
Ensure and keep the head of service main user of the vehicle informed about the needs of regular maintenance (oil change, used parts)
Mention mileage for major trips, refueling, and major maintenance and repairs performed on the vehicle
Ensure regular monitoring of the parked vehicle, especially outside the station area and during maintenance and repair operations
Ensure the safety of the vehicle and passengers during travel, with information to the head of mission on the dangers in case of dangerous situation (fatigue, night traffic, very bad weather conditions)
Produce regular report on the state of the vehicle

Required Skills and Competencies

Ability to safely operate and control the vehicle under various conditions.
Basic knowledge of vehicle maintenance and troubleshooting.
Strong time-management skills to ensure timely deliveries, pickups, and adherence to schedules.
Effective verbal communication skills to interact with colleagues, clients, and management.
Ability to plan and adjust travel routes as needed to optimize time and fuel efficiency.
Integrity – Maintain high ethical standards, both personally and professionally; show integrity, respect and fairness when dealing with fellow employees.
Teamwork – Co-operates and works well with others in pursuit of the team’s goals; shares information; supports others. Contributes effectively towards a collective (organizational) goal or towards solving problems/conflicts even when the topic involved does not directly serve one’s own interests.
Conflict resolution: Ability to work with conflict and emotionally distressing matters.
Flexibility – Adaptable; receptive to new ideas; willing and able to adjust to changing demands and circumstances. Willingness to work on weekends and during holidays if needed.
Initiative – Recognising opportunities and acting on them. Proactive, self-starting rather than passively accepting; actively influencing events.
Creativity – Conceiving original solutions to job-related problems.

Role requirements

High School Certificate
Valid Driver’s License (Class C1).
Minimum of 3 years’ experience driving trucks or other commercial vehicles.
Strong knowledge of road safety and traffic laws.
Ability to work independently with minimal supervision.
Good communication skills and a team-oriented attitude.
Ability to lift or carry heavy items when needed.
Must be physically fit and able to work long hours, especially on long trips.
Written and spoken English
Experience working or living in remote areas

African Parks Zambia is an Equal Opportunity Employer.
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We are seeking an experienced and motivated Workshop Supervisor to lead our truck maintenance and repair operations. The ideal candidate will have a strong mechanical background, proven leadership skills, and a commitment to safety and quality.
Key Responsibilities:

Oversee daily workshop operations, optimizing workflow and managing resources, including manpower and equipment.
Supervise and motivate a team of mechanics and technicians, providing technical guidance and on-the-job training.
Interact with drivers and clients, addressing inquiries, providing repair updates, and resolving complaints.
Ensure all services and repairs meet company standards, safety regulations, and quality expectations.
Maintain compliance with company policies and all safety, environmental, and regulatory standards.
Provide regular performance reports to management on workshop metrics and achievements.
Coordinate breakdowns and road calls, ensuring timely and cost-effective repairs, and recommend measures to prevent recurrence.

Requirements & Qualifications:

Strong mechanical expertise in Sinotruk 371 and Foton Auman 430 AMT systems, engines, and diesel mechanics.
Proven leadership experience, capable of motivating and developing a team of technicians.
Excellent written and verbal communication skills for customer interactions, team coordination, and reporting.
Strong planning, scheduling, and multitasking abilities.
Ability to diagnose and resolve technical challenges efficiently.
Proficiency in workshop management software and standard office applications.
Previous supervisory or managerial experience in a truck repair or workshop environment is essential.

Why Join Us:

Opportunity to lead a skilled team in a dynamic environment.
Competitive remuneration and career growth opportunities.
Be part of a company committed to safety, quality, and operational excellence.

The Company reserves the right to withdraw from the recruitment process at any time, at its sole discretion. The sharing of any aptitude test, assessment, or invitation to an interview does not constitute an offer of employment or guarantee any future employment with the Company. Candidates acknowledge that progression through any stage of the recruitment process does not imply or ensure an eventual offer of employment.
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Job Purpose
To organise and schedule service activities to ensure the Field Engineers’ efficient and profitable operation by satisfying customers, supporting their Retail Operations, and enhancing customer relations.
To organise the field engineers and control resources and utilise assets at a level commensurate with profit and service delivery targets.
To maximise Field Engineer profitability through the effective delivery of field Engineering services to customer sites at the right time and with the right equipment to ensure customer operations are kept within SLAs.
Ensure the engineering resources are fully utilized
Deliver a 100% accurate view of all stock holdings under Field Engineer control.
To create an environment where the department and its employees develop and excel.
To enhance the reputation of the company at every opportunity when interacting with others.
Key Tasks and Performance Objectives
Management

Manage resourcing and staff management for the department to ensure the best staff within field engineering are retained and developed.
Effectively manage a team of six (6) Engineers to ensure team objectives and goals are achieved.
Assist in staff engagement and evaluation

Revenue

Ensure that the department achieves target and budget objectives by ongoing examination of accounts and daily & weekly operating controls and SLAs.
Manage timely processing and cost allocation of engineers, their expenses, and overtime.
Overall control of engineer diary management, to ensure cost-effective use of engineering resources.
Ensure that appropriate action is taken where adverse variations to target and SLA achievement occur, or inadequate performance is suspected. Instigate actions and strategies to bring about necessary improvements.
Ensure accurate recording of parts and service times, job costing and invoicing in the Engineering Team.
Improve the quality of clients’ commitment to customer service and retention by enhancing facilities, improving technical skills, and high standards of quality workmanship, as well as best practice in customer handling and communication.

Customer service

Ensure that all Employees are committed to the principles and ethics of the company and that these principles form the cornerstone of customer service management.
Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionally

Administration

Assist with or perform administrative tasks
Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure the highest quality of work.

Skills and Qualifications
Previous Service Experience, Comprehensive Industrial Knowledge, Management Experience, Strong customer-facing skills, strong written and verbal communication, self-motivated, trouble shooting, creative problem solving, Degree in IT, Business, or Administration.
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We are seeking an experienced and motivated Techno-Commercial Manager to play a key role in establishing and growing a greenfield printing & packaging operation in Lusaka, Zambia. Open to all nationalities.
Key Responsibilities

Oversee planning and implementation of factory setup, equipment procurement, installation, and testing.
Liaise with government authorities to ensure compliance with investment and regulatory requirements.
Monitor construction progress and machinery installation.
Source and manage supplier relationships (capex, raw materials, opex).
Handle importation processes for machinery and materials.
Lead recruitment and onboarding of production and operational staff.
Develop client relationships and support sales activities.
Transition into operations management (sales, production, QC, maintenance) once the factory is operational.

Qualifications:

Degree in Printing Technology (preferred).
Bachelor’s Degree in either operations, industrial engineering, or business administration.

Necessary Experience:

At least 10 years of working experience.
The candidate must have managerial experience in the printing & packaging sector, ideally with experience of gravure or UV flexo or CI flexo technologies, as a production manager.
Ideally the candidate will have had experience in sales.
Ideally the candidate will have experience in the labelling industry (Paper, BOPP, PVC, Self Adhesive, etc).
Ideally the candidate will have worked in Africa in a managerial capacity.

Nice to Have Experience

ISO certification
HAACP or Food Safety
Kaizen or Six Sigma
Exposure to packaging sector ERP
Experience with SAP S4Hana or similar

Age: Minimum 35 years old
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We seek a dynamic FMCG Sales & Distribution Executive with a proven ability to shatter sales records and effectively manage distributor relationships. You will sell a range of Liquid Detergents, and Wall Paints.
*Key Skills*
– Strong sales strategy development and execution skills.
– Excellent communication and negotiation skills for managing distributor relationships.
– Ability to analyze market trends and competitor activities.
– Proven track record of achieving or exceeding sales targets.
Potential Candidates:
Individuals with experience in FMCG sales and distribution, preferably with a background in managing distributor networks in consumable goods.
Needs to have valid driving license.
Compensation: K4000 + Attractive Commissions (negotiable)
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