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Description:
Job Purpose
The Key Account Manager (Sales) will be responsible for developing and sustaining solid relationships with key clients that bring in the most income for the company. Take charge of addressing and resolving key clients complaints. Acting as the main point of contact between Corporate Clients and internal teams. Mentor and supervise Key Account Sales teams assigned to each key client.
Summary of Key Responsibilities;

Play an integral role in new business pitches and hold responsibility for the effective onboarding of new clients.
Be Responsible for the development and achievement of sales through the direct sales channels.
Focus on growing and developing existing clients, together with generating new business.
Prepare tenders and responses to Requests for Proposals in line with customer requirements.
Act as the key interface between the customer and all relevant divisions within the group.
Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
Achieve growth and hit sales targets by successfully managing the sales team
Design and implement a strategic business plan that expands the company customer base and ensure its strong presence
Provide on-the-ground support for Sales Key Account Reps as they generate leads and close new deals
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue and expenses reports and realistic forecasts to the management team
Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them

Required Competencies and Attributes

Excellent Communication Skills (Oral & Written)
Highly self-motivated and ambitious;
Focused, accountable, responsible and dedicated.
Customer-Centric Skills
Business Relations Building and Managing Skills
Excellent Networking Skills
Ability to build rapport with key clients.
Excellent Negotiating Skills
Excellent Persuasive Skills
Ability to Interact with Exco Teams
Ability to handle multiple client accounts

Primary Areas of Accountability:

Qualifications and Experience

Bachelors Degree in Marketing, Business or Commercial Field
Must have a minimum of at least 5+ years experience in Key Account and Business Development with either a Telecoms or FMCG Company
Must have proven experience in Sales and Business Development 
Previous experience in Account Management or Territory Sales and display an attitude that is key to success;
Strong Account Management and Relationship Building Skills;
Experience in managing large accounts at head office / Exco level
Excellent working knowledge of MS Office Word, Excel & PowerPoint
Good understanding of the Telecoms Industry locally and the Southern African Region will be a plus
Proactive approach with a high level of attention to detail

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COMPANY BRIEF:
Rhodes Park School is a leading private educational institution in Zambia and has been serving Lusaka Parents since the 1960s. We offer kindergarten to high school (K-12) classes that follow local and international syllabi.
As an equal opportunity employer, Rhodes Park School requires the services of a suitably qualified, well-motivated and results driven candidate to be appointed in the position of Teacher of Chemistry. 
JOB LOCATION: Lusaka
POSITION: Teacher of Chemistry
DEPARTMENT: Academic
RESPONSIBILITIES:
The Job holder will be responsible for preparing and delivering well-structured and differentiated lessons to Pupils in the section of the School. The position holder will be expected to develop and stimulate the learners in subject-specific competencies.
Duties include but are not limited to:

Taking responsibility for a class in a specific subject, supporting, nurturing, and taking a genuine interest in the holistic development of individual children in that class
Developing and enriching professional skills and knowledge by attending seminars, conferences, and CPDs.
Enforcing regulations concerning learners’ conduct and discipline.
Planning and implementing a relevant, challenging, and rigorous curriculum;
Designing and delivering lessons, ensuring attention is given to appropriate differentiation
Contributing to collaborative learning at all levels of school life
Creating inquiry-based classrooms that develop critical thinking skills, knowledge, and a range of skills within an environment based on trust, respect, and fairness;
Selecting relevant resources and leveraging digital tools to support and enhance learning;
Play an active role in the School’s extra-curricular programs.
Any other assigned duties
Performing any other tasks, duties or functions within the realm of the appointment, as well as attending to any other official duties as assigned from time to time.

KNOWLEDGE, EXPERIENCE & PERSONAL COMPETENCIES:
Preferred Academic and Professional Qualifications

Full Grade 12 certificate with 5 Credit or better;
A Bachelor’s Degree in Education with specialty in Chemistry (Major) and Biology (Minor)
Registered and licensed with The Teaching Council of Zambia (TCZ)
Must be familiar with the school pathways of Examinations Councils of Zambia (ECZ) and Cambridge Assessment International Education (CAIE)

Knowledge / Experience /Skills/Competencies

A growth mindset
Three (3) years of teaching experience at a reputable School
A growth mindset
A creative and enthusiastic approach both in and out of the classroom
Good communication skills, both oral and written
Good administrative and interpersonal skills
Strong critical thinking, problem-solving skills
Must hold high levels of integrity and professionalism
Flexible to changing work needs
Must be computer literate

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Description:

Job Purpose:

The HR Officer will wok with the Head HR & Admin to support business units to drive operational effectiveness through the implementation of Human Resource best practice. Coordinate the performance management process with the Head HR & Admin. Administer HR policies, procedures relating to recruitment, welfare, pension, medical, housing and salary and wages administration. Manage disciplinary cases and grievances. Maintain a safe and health working. Build and maintain key stakeholder relationships with HR Leadership, Business Leadership, the wider HR community and Employees.
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Key Responsibilities:

Work closely with the Head HR to Coordinate the performance management process for the bank
Enforcing complying of instructions given pertaining to the use of personal protective clothing, equipment or gear or any matter in relation to health and safety to all employees.
Ensuring that all employees do not interfere with anything that has been provided in the interest of health and safety in the workplace.
Rationalizing labour headcount to meet the requirement to enhance productivity.
Assisting with Staff Remuneration through ensuring that all relevant data is communicated to Finance.
Facilitating the bank’s labour requirements on restructuring process of laying off and recess, retrenching or redeploying of employees as a result of company labour rationalization.
Manage end to end in house recruitment and selection process (writing the job advertisements, interviewing, reference checking and creating employment contracts)
Preparing and conducting inductions for new employees.
Manage on boarding processes and exit interviews.
Providing support and assistance to supervisors/managers with grievance handling, dispute resolution and performance management and disciplinary issues.
Attendance and tracking of employee movements.
Issuing out Leave forms and advising employees on when to take their Annual leave
Assisting in conducting Monthly performance appraisals.
Updating and maintaining all HR records in the HR system; Maintaining all employee records and files, including appointment, termination, probation, performance, induction and training records.
Build and maintain key stakeholder relationships with HR Leadership, Business Leadership, the wider HR community and Employees
Help to plan, organize, direct, control or coordinate the personnel, training, or labour relations activities of the bank
Research and consult on compensation and benefits

Skills and Attributes

Good Communications Skills
Approachable
Proactive
Well driven and energetic
Peoples person yet firm
Attention to detail
Good Interpersonal Skills
Negotiating Skills
Problem-solving Skills

Primary Areas of Accountability:

Qualifications and Experience

Degree in HR Management, Business Administration or Social Sciences
Must have a minimum of 4-6 years of experience in Human Resources and Administration with a Commercial Bank or Micro-Financial Institution or FMCG sector
Must be well-vested in Labour Laws and Contract Management
Proven ability to prepare HR reports
Knowledge of safety rules and regulations
Knowledge of Bank procedures and policies

Familiarity with performance management software will be plus
Must be a Member of ZIHRM with a valid practicing certificate for 2026

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Database / Management Information System (MIS) Expert (SNKE)
Parttime-Temporary
5 days agoRequisition ID: 1005
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VACANCY ANNOUNCEMENT
Position Title: Database / Management Information System (MIS) Expert (Senior Non‑Key Expert)
Location: Lusaka, Zambia
Duration: 3 months (May–July 2026); up to 40 working days
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1. Background
The Economic Governance Support Programme (EGSP) is funded by the European Union under the 11th EDF and supports the Government of Zambia in strengthening the business environment, improving investment conditions, enhancing youth employability, and strengthening land governance. The programme is implemented through several Technical Assistance projects and has been operational since May 2024.
Under EGSP, the Ministry of Commerce, Trade and Industry (MCTI) and the Ministry of Green Economy and Environment (MGEE) are strengthening their Monitoring, Evaluation and Learning (MEL) systems to improve evidence‑based policymaking, performance tracking, accountability, and learning. To support this process, EGSP seeks to recruit a Database / MIS Expert to design and deliver the technical and ICT components of integrated M&E systems for both Ministries.
 
2. Objective of the Assignment
The overall objective of the assignment is to support MCTI and MGEE in the design, development, and operationalisation of robust M&E databases and Management Information Systems (MIS) aligned with national frameworks and international best practices.
 
3. Scope of Work
Under the supervision of the TABI Team Leader, and in close coordination with the M&E Expert, the Database/MIS Expert will be responsible for:

Designing data collection tools with built‑in validation and quality assurance rules.
Defining variables, parameters, indicators, and data flows for the M&E systems.
Developing automated reporting templates and dashboards to produce periodic reports and performance scorecards.
Designing the overall M&E database and MIS architecture.
Supporting integration of M&E systems with existing government platforms.
Developing user authentication, role‑based access, backup, recovery, and security mechanisms.
Supporting sustainability of the system through SOPs and capacity‑building measures.

 
4. Qualifications and Experience
Required Qualifications

University degree in Information Systems,  Computer  Science, Data Science, or a related technical field.

Required Experience

Minimum 7 years of professional experience developing ICT solutions for M&E or data management systems.
Proven experience in:
MIS architecture design
Dashboard and reporting tool development
Government or institutional data systems
Familiarity with data quality assurance protocols and system integration within public sector environments.
Strong analytical, technical documentation, and communication skills.

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Closing Date
2026/04/27

Reference Number
CCB260421-6

Job Title
FLEET ADMINISTRATOR

Job Category
Logistics

Company
Coca-Cola Beverages Zambia

Job Type
Permanent

Location – Country
Zambia

Location – Province
Not Applicable

Location – Town / City
LUSAKA

Job Description
Oversee the administrative aspects of fleet operations, including vehicle registration, insurance, and compliance documentation. Maintain accurate records of fleet assets, including vehicle details, maintenance schedules, and usage. Coordinate vehicle maintenance and repairs to minimize disruption to logistics operations. Schedule regular inspections and track vehicle service histories. Prepare and maintain detailed reports on fleet performance, costs, and compliance. Ensure timely and accurate completion of all fleet-related paperwork and documentation. Liaise with external vendors for vehicle services, parts procurement, and repairs. Ensure compliance with all relevant regulations and industry standards. Monitor and manage fleet-related expenses, including fuel, maintenance, and repairs. Assist in budget preparation and cost analysis for fleet operations.

Key Duties & Responsibilities
Fleet Utilization:

Percentage of fleet availability versus downtime.
Efficiency in vehicle scheduling and resource allocation.

Compliance:

Number of compliance issues or violations reported.
Timeliness of documentation and adherence to regulatory requirements.

Cost Management:

Accuracy in budget forecasting and control of fleet-related expenses.
Reduction in unexpected repair and maintenance costs.

Documentation Accuracy:

Completeness and accuracy of fleet records and reports.
Timeliness in processing and filing of documentation.

Vendor Management:

Performance and reliability of vendors and service providers.
Effectiveness in negotiating contracts and managing service agreements

 

Skills, Experience & Education
Skills:

Strong ability to manage and prioritize multiple tasks and responsibilities.
Excellent time management and coordination skills.
High level of accuracy in maintaining records and preparing reports.
Ability to spot discrepancies and ensure compliance with documentation standards.
Clear and effective verbal and written communication skills.
Ability to liaise with vendors, logistics teams, and regulatory bodies professionally.
Strong analytical capabilities to monitor fleet performance and manage costs.
Proficiency in data analysis and reporting.
Familiarity with fleet management software and tools.
Proficiency in MS Office, particularly Excel, for reporting and data management.
Excel & reporting (non-negotiable)
ERP systems (e.g., MS Dynamics 365, SAP, etc)
Fleet management systems/telematics (e.g., Geotab, vehicle tracking systems)
Record keeping and compliance (licenses, maintenance logs, regulatory documentation)

Experience & Qualification:

Grade 12 with 6 Credits or better
Degree/Diploma in Business Administration, Logistics/Supply Chain Management, Transport Management, Mechanical/Automotive Engineering
Minimum of 2 years of experience in fleet administration or logistics management, preferably in a bottling or manufacturing environment.
Understanding of fleet operations and logistics within a bottling or similar industry.
Familiarity with regulatory requirements and compliance standards for fleet management.
Experience with fleet management systems and software.
Ability to handle administrative tasks efficiently and accurately.
Proven experience in managing vendor relationships and negotiating service contracts. Ability to coordinate effectively with external service providers.

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The core functions for the contact center agent is to engage with clients, understand their needs, and promote suitable products for loan renewal. It involves fostering positive customer relationships and ensuring clients receive tailored solutions that align with their financial requirements.
Competencies

Good Interpersonal skills
Active and reflective listener
Ability to understand and handle objections
Writing skills
Capability to multi-task
Good communicator
Excellent customer service skills

Essential duties and Responsibilities

Proactively handle incoming calls and provide assistance to customers.
Proactively reach out to potential customers, setting up appointments or following up on leads.
Ensure customers receive correct details about FINCA products and services.
Identify opportunities to upsell and cross sell relevant products and services when appropriate.
Negotiate payment plans with delinquent customers to maximize recovery rates while maintaining positive customer relationships.
Document all outbound calls information according to standard operating procedures.
Manage and resolve customer complaints in a timely manner leading towards satisfaction.

Qualifications

Diploma/Degree in Banking and Finance, Business Administration , Marketing or any other relevant Business Related Diploma/Degree
Experience in the same capacity /Similar Role with a micro finance institution or Commercial Bank
Strong analytical skills and pays attention to detail.

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