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Job Overview
The Loader Operator is responsible for the safe and efficient operation of heavy machinery used to load, unload, and move materials, products, and equipment within a manufacturing or processing facility. This role ensures that loading and unloading activities are completed on time, in compliance with safety regulations, and in alignment with company processes.
Key Responsibilities
Operate loading equipment such as forklifts, front-end loaders, and other heavy machinery to transport materials or products within the facility.
Load and unload materials from trucks, containers, and pallets, ensuring materials are placed in the appropriate storage areas or production lines.
Inspect machinery before use to ensure proper working conditions, identifying any malfunctions or safety concerns and reporting them to maintenance personnel.
Ensure safety protocols are followed when operating heavy machinery, including wearing appropriate personal protective equipment (PPE) and adhering to company safety policies.
Coordinate with team members and other departments (e.g., production, shipping) to ensure materials are available when needed and that there is no disruption in the production process.
Maintain accurate records of materials moved, loads transported, and any damage or incidents involving the machinery.
Ensure cleanliness and organization of loading areas to optimize workflow and reduce the risk of accidents.
Assist with inventory control, helping to track stock levels and alerting supervisors to low or excess materials.
Support in other warehouse or production activities as needed, such as cleaning or assisting with machinery maintenance.
Skills & Qualifications
High school certificate; further certification in equipment operation is preferred.
Proven experience operating loaders, forklifts, or other heavy machinery in a manufacturing or industrial environment.
Safety certifications: Forklift Operator certification or similar, OSHA safety training, or equivalent.
Knowledge of load handling and the safe operation of machinery in industrial settings.
Physical strength and stamina to handle manual labor, heavy lifting, and long shifts.
Attention to detail and ability to spot irregularities in materials, loads, or equipment conditions.
Good communication skills for coordinating with team members, supervisors, and other departments.
Basic troubleshooting skills to identify and address minor equipment issues before reporting them to maintenance.
Organizational skills for maintaining clear records and inventory logs.
Experience: at least 3 years in a similar role
Working Conditions
Work environment: Typically in a warehouse, loading dock, or manufacturing plant with exposure to various weather conditions, noise, and large machinery.
Shift work: May require working nights, weekends, or rotating shifts depending on the facility’s operation hours.
Physical demands: The role requires standing, walking, lifting heavy loads, and operating heavy machinery throughout the shift
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Employment Opportunity- Customer Service Specialist
Location: Lusaka, Zambia
Company: Newrest Zambia Ltd
Industry: Airline Catering & Hospitality
Contract Type: Full-Time
Join Our Dynamic Team at Newrest Zambia!
Are you passionate about delivering world-class customer service? Do you thrive in fast-paced environments where precision, communication, and excellence are key? Newrest Zambia Ltd is looking for a proactive and results-driven Customer Service Specialist to champion client satisfaction, ensure service excellence, and drive customer success across our operations.
Key Responsibilities
As Customer Service Specialist, you will be the key liaison between Newrest and its airline clients, ensuring we consistently deliver on our service promises. Your responsibilities will include:

Building and maintaining strong, long-term customer relationships.
Coordinating with cross-functional teams (Production, Bondstore, Finance, Procurement) to meet client expectations.
Leading weekly food testing, equipment audits, and flight service inspections.
Managing customer feedback and ensuring timely resolution of complaints.
Overseeing spec updates, menu changes, and inventory reports.
Monitoring SLAs, invoicing accuracy, and flight schedules.
Preparing detailed account reports and airline quality trackers.
Conducting ramp visits and spot checks to verify service delivery.
Coordinating charter flights and tender processes.
Supporting P&L and costing processes.
Upholding HSE standards in line with company policy.

What You will Need

Minimum Qualification: Diploma in Marketing, Customer Relations, or a related field.
Experience: At least 3 years in a customer service or key account management role, preferably in a fast-moving service or aviation environment.
Skills: Excellent communication, assertiveness, planning, and coordination.
Competencies: Strong customer focus, leadership, attention to detail, and problem-solving ability.

Why Join Newrest Zambia?
At Newrest, we serve more than just meals, we serve excellence. Be part of a global leader in catering and logistics solutions and help shape memorable customer experiences every day. If you’re ready to make an impact and grow your career in an exciting, international company, we’d love to hear from you
 
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PURPOSE
The exciting opportunity exists in Fraser Alexander Zambia to operate high-pressure water guns to create a slurry/pulp that is gravity fed to a series of slurry pumping systems.
RESPONSIBILITIES
Operations
Punctual adherence to site-specific time schedule/shift times.
Attend safety talks.
Conduct daily risk assessments.
Participate in shift handovers.
Inspect the high-water pressure line within the battery limit and report findings.
Inspect the gun and complete the checklist.
Disconnect the pipe in preparation for the gun movement.
Gun relocation.
Connect the gun to the high-water pressure line.
Assess and report water pressure readings.
Monitoring the gun (hosing).
Inspect and assess tools.
Work closely with pump operators to control water levels in the dams by opening and closing the lollipops.
Perform density control tasks.
Any other jobs as assigned by the superior within his or her limitations.
Carry out tasks and instructions from higher line managers as requested.
Health and Safety
Follow written Safe Work Procedures when executing specific tasks and emergencies as per training.
Wear the correct PPE for each specific task.
Follow all safety procedures and site emergency procedures as per training and site-specific standards.
Ensure emergency preparedness.
Report unsafe acts and/or conditions.
Identify and report hazards.
Incidence reporting.
Participate in carrying out risk assessments.
Safeguard your own safety as well as the safety of fellow employees.
Participate in all training-related activities.
Housekeeping
Practice good housekeeping around all pumps and valves.
Clean pump chambers regularly.
Store equipment properly.
Basic Inspections
Report all defects relating to guns.
Conduct basic inspections on guns.
Timekeeping
Accurate reporting of personal timekeeping.
QUALIFICATIONS
Grade Twelve (12) School Certificate.
On-the-job training on water guns.
 
EXPERIENCE
At least 1 year of relevant experience in any of the following fields: Mining/Construction/Transport/plant hire or manufacturing Mining Industry.
 
SKILLS, QUALITIES AND ABILITIES REQUIRED
High commitment to comply with the organisation’s and client’s SHEQ regulations and requirements.
Good communication skills (verbal and written).
Physically fit to do the work.
Disciplined.
Results-oriented.
Female applicants are encouraged
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CHALO TRUST SCHOOL IS LOOKING FOR AN ELECTRICIAN WHO HAS A PRACTICAL HANDS-ON EXPERIENCE AND IS ABLE TO DRIVE.
Must have Grade 12 certificate
Craft certificate in electrical
2+ years of experience
Registered with EIZ
Must have a D/license(C)
Must be between 28-40 years old
Should be ready to start work immediately.
APPLY BY CALLING 0977298348 BETWEEN 09.00 HRS – 17.00 HRS BEFORE SUBMITTING AN APPLICATION.
DO NOT SUBMIT ANY EMAILS.
DO NOT CALL AFTER 17.00 HRS.
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LanjiZ Management Consultants assist business scale up by concentrating on their core businesses and leave the management of Resources to us! Our services include Recruitment, Training (L&D) Advisory Services and Business Process Outsourcing. Follow us on LinkedIn and facebook.
Our client in the hospitality Industry based in Lusaka seeks the services of a Guest House Supervisor. Share with your contacts – Lets connect somebody who has what it takes to a job of their dreams!
Job Summary:
The Guest House Supervisor ensures smooth daily operations, overseeing kitchen, laundry, and housekeeping staff to maintain high standards of cleanliness, food quality, and guest satisfaction. This role involves staff supervision, inventory management, and ensuring compliance with hygiene and safety regulations.
Key Responsibilities:
Staff Supervision & Training:

Supervise and coordinate the work of cooks, laundry attendants, and housekeeping staff.
Assign daily tasks, monitor performance, and provide guidance.
Conduct training for new staff on guest house procedures (cleaning, laundry, food prep).
Address performance issues and report to management.

Kitchen & Laundry Oversight:

Ensure meals are prepared on time, hygienically, and meet quality standards.
Monitor kitchen cleanliness, food storage, and waste management.
Oversee laundry operations, ensuring linens/guest clothes are cleaned and handled properly.
Inspect laundry equipment maintenance and report malfunctions.

Inventory & Supplies Management:

Track stock levels of food, cleaning supplies, and laundry detergents.
Place orders with suppliers as needed (within budget).
Minimize waste and control operational costs.

Guest Service & Quality Control:

Ensure guest rooms, dining, and laundry services meet expectations.
Handle guest complaints or special requests related to housekeeping/meals.
Conduct routine inspections of rooms, kitchen, and laundry areas.

Administrative Duties:

Prepare work schedules and ensure adequate staffing.
Maintain records (inventory logs, staff attendance, incident reports).
Report maintenance issues to management promptly.

Qualifications & Skills:

Diploma or Higher Certificate in Hotel Management, Hospitality Business, or related field.
Previous supervisory experience in hospitality (guest house, hotel, or similar). Knowledge of housekeeping, laundry, and basic kitchen operations.
Strong leadership, problem-solving, and communication skills.
Ability to multitask and work under pressure.
Familiarity with health, safety, and hygiene regulations.
Basic computer skills (for inventory/record-keeping).

Right candidate for the role? Please send your application to  with the subject line reading as “Guest House Supervisor”.
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Job Overview
Join our dynamic team as a Sales and Marketing Lead, where you will play a pivotal role in shaping our business market strategy. This position is designed for ambitious professionals looking to build their careers in senior leadership, focusing on positioning our organization as a trusted, insight-driven leader in the market. The ideal candidate will demonstrate discretion, commercial acumen, and a proactive commitment to excellence in every interaction.
Key Responsibilities
Client Relationship Management & Development
Serve as the primary liaison for key clients, fostering long-term relationships that enhance satisfaction and retention.
Identify client needs proactively and collaborate with underwriting and claims to deliver tailored solutions.
Implement client onboarding and service delivery frameworks to ensure seamless engagement and alignment with client expectations.
Marketing & Communications
Develop and execute strategic marketing initiatives to strengthen our market presence both locally and internationally.
Create and manage compelling content for digital platforms, corporate collateral, campaigns, and presentations that effectively communicate our value proposition.
Collaborate with designers, external agencies, and internal stakeholders to ensure brand consistency and message clarity.
Sales Strategy
Design and implement business development strategies to drive revenue growth and expand market share.
Evaluate new business opportunities, partnerships, and markets for our Telecom and IP Surveillance products.
Conduct thorough market research and competitor analysis to inform strategic decisions.
Lead negotiations and closing of business deals, contracts, and supply agreements.
Monitor and analyse sales performance metrics, providing regular updates to senior management.
Key Competencies
Client-Centric Mindset: Ability to build trust, understand client needs, and create tailored engagement strategies.
Marketing Acumen: Expertise in brand positioning, message crafting, and campaign execution in a competitive environment.
Strategic Thinking: Skill in translating client and market intelligence into actionable business opportunities.
Project Management: Strong organizational skills with the ability to manage multiple projects and deadlines effectively.
Communication: Excellent verbal and written communication skills, including stakeholder presentations and executive reporting.
Emotional Intelligence: Strong interpersonal skills, conflict resolution abilities, and cross-cultural sensitivity.
Qualifications
Minimum of 7 years of experience in client-facing roles within Telecom services, ICT, Mining services  or professional services.
Proven track record in marketing execution, relationship management, or strategic business development.
Proficiency in CRM systems, Microsoft Office Suite, and design tools (e.g., PowerPoint, Canva, Adobe Suite) is a plus.
Strong local network and client relationship skills
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What you would be expected to do:
Skip Tracing:

Locating debtors who have moved or are difficult to contact using the last address data.

Debt Collection:

Following up on clients with overdue accounts, negotiating payment plans, and ensuring compliance.
Driving collections & recoveries campaigns & promotions in the field.
Execute the field collections strategy for efficient field debt recovery or repossession of products from delinquent customers.
Execute different field collection experiments to increase amounts collected from the existing customers.

Asset Recovery:

Repossessing LPG cylinders and equipment from churned or non-paying customers as a last resort for debt recovery.
Execute the field collection or repossession approach for different customer segments, with different payment capabilities and delinquency stages
Work closely with the sales team to build an efficient field collection structure to ensure efficient collection or repossession from delinquent customers.

Problem Solving:

Addressing and resolving debtor inquiries and complaints professionally.
Identify potential customer pain points impacting collections and propose effective solutions for adoption to achieve field collections and repossession targets
Timely identification and escalation of voice of the customer, fraudulent activities, or other pain points to the relevant stakeholders for immediate resolution
Escalation of all difficult cases to the PAYG LPG Credit Manager.

Investigation & Reporting:

Investigating missing assets/components, documenting incidents, and providing recommendations.
Preparing regular reports on recovery efforts and strategies.
Work with field teams to track recovery KPIs and implement continuous improvement.

Compliance:

Ensuring all actions adhere to company policies and legal regulations for the Zambia market.

You might be a strong candidate if you:

At least a bachelor’s degree in credit management, business, or a related field.
3+ years of experience in field-based debt collections and recoveries, credit risk management, field operations, or asset recovery—experience in
PAYG, microfinance, or asset leasing models is an added advantage.
Proven track record driving field-based debt collections and recoveries improvement.
Proficient in MS Office, e.g., Excel, PowerPoint, etc.
Experience working in emerging markets, preferably in rural or peri-urban settings.

What we offer

Professional growth in a dynamic, rapidly expanding, high-social-impact industry
An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

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1.  Job Opportunity: Procurement Officers (x2)
 Location: 1x Lusaka | 1x Kafue National Park
Apply by sending your CV and Cover Letter to: undefined
Shearzone Safaris is hiring two (2) Procurement Officers to support our logistics and supply chain operations. One officer will be based in Lusaka, while the other will work from our operations in Kafue National Park.
Key Responsibilities:
Source and procure goods and services in line with company policies
Manage supplier relationships and contracts
Coordinate procurement planning with operations and finance departments
Maintain accurate purchase records and inventory tracking
Qualifications & Requirements:
Diploma or Degree in Procurement, Supply Chain Management, or related field
Minimum of 2 years relevant experience
Strong negotiation, organizational, and analytical skills
Professional membership (e.g., CIPS or ZIPS) is an advantage
 2. Job Opportunity: Masseuse & Facial Therapist
 Location: Kafue National Park
Apply by sending your CV and Cover Letter to: [email protected]
We are seeking a professional Masseuse and Facial Therapist to join our wellness team in the heart of Kafue National Park. The ideal candidate will bring expertise in massage therapies and facial treatments tailored to guests in a safari environment.
Key Responsibilities:
Deliver various massage therapies: Swedish, Deep Tissue, Aromatherapy, etc.
Offer facial treatments and skin care consultations
Maintain spa hygiene and a tranquil ambiance
Engage warmly with guests and recommend suitable services
Qualifications & Requirements:
Certification in Massage Therapy and/or Skin Care
Minimum 3 years of professional spa or wellness experience
Excellent interpersonal and guest service skills
Ability to work independently in a remote lodge setting
3.  Job Opportunity: Driver (Manual Transmission)
 Location: Kafue National Park
Apply by sending your CV and Cover Letter to: [email protected]
Shearzone Safaris is looking for a reliable, safety-conscious Driver to join our team in Kafue National Park. The successful candidate must be able to drive a manual transmission vehicle and be familiar with rural terrains.
Key Responsibilities:
Safely transport staff, guests, and goods to various locations
Perform daily vehicle checks and routine maintenance
Ensure logbooks and fuel records are up to date
Report faults and incidents immediately
Qualifications & Requirements:
Valid Class B or higher Driver’s License
Minimum 5 years of driving experience
Experience driving manual vehicles is essential
Familiarity with safari or remote lodge environments is an asset
Trustworthy with strong communication skills
4. Job Opportunity: Multi-Skilled Mechanic (with Electrical and/or Plumbing)
Location: Kafue National Park
Apply by sending your CV and Cover Letter to: [email protected]
We are hiring a Multi-Skilled Mechanic to maintain and repair a variety of vehicles and support lodge infrastructure in Kafue National Park. Candidates with electrical and/or plumbing skills are strongly encouraged to apply.
Key Responsibilities:
Repair and maintain vehicles, including 4x4s, tractors, and generators
Perform scheduled maintenance and emergency repairs
Assist with basic electrical and plumbing systems
Keep detailed records of repairs and servicing
Qualifications & Requirements:
Certification in Mechanical, Electrical, or Automotive Engineering
At least 3 years of experience in a similar hands-on role
Strong knowledge of mechanical, electrical, and plumbing systems
Ability to work independently in a remote environment
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What you would be expected to do:
Regulatory

Ensure that the company is compliant with all national regulations to operate an LPG distribution business.
Ensure all licenses are up to date

Onboarding and vendor management

Research and onboard LPG suppliers in the country.
Assess LPG suppliers to ensure they are compliant with all country regulations on LPG handling, transportation, and distribution.
Work with the procurement team to ensure timely payments for gas, cylinders, and other expenses in accordance with the set credit terms.

Last-mile deliveries

Check and recommend the best transportation models, from depots to shops to customers. Reduce costs and travel times to clients and back to the depots.
Oversee the management of transport assets, including motorcycles and trucks
Process Optimization: Develop and refine order management, inventory control, and delivery routing processes to improve efficiency and reduce costs.
Build customer-centric processes that ensure timely and cost-efficient delivery.
Performance Monitoring: Implement KPIs and dashboards to monitor the performance of last-mile delivery operations. Use these metrics to drive continuous improvement.
Training: Provide training and help to field team members involved in LPG operations.
Stakeholder Engagement: Work closely with sales agents and retail operations teams to know their needs and ensure seamless delivery processes.

Inventory management

Ensure company assets, including LPG measurement devices, cylinders, and gas, are managed and accounted for by rigorous process implementation and controls, resulting in <2% of unaccounted inventory loss.
Cost Management: Identify hidden costs and implement strategies to reduce them. Ensure that delivery expenses align with budget forecasts.
Technology Integration: Leverage technology solutions (e.g., delivery tracking software) to enhance the visibility and efficiency of delivery operations.

You might be a strong candidate if you:

Bachelor’s degree in supply chain management, operations, business administration, or a related field.
Good knowledge and experience in logistics, supply chain management, or last-mile delivery operations.
Strong problem-solving skills with the ability to interpret complex data.
Excellent project management skills with a track record of successful process improvement initiatives.
Experience working with third-party delivery vendors and negotiating contracts.
Proficiency in using logistics and delivery management software.
Strong communication and stakeholder management skills.
Ability to work in a fast-paced, dynamic environment.
Propose and pilot new delivery methods, such as using tuk-tuks or motorcycles.
Monitor and evaluate the impact of implemented changes on delivery efficiency and agent productivity.
Provide regular reports and recommendations to senior management on delivery optimization strategies.

What we offer (in addition to compensation and statutory benefits):

A platform for professional growth in a rapidly expanding, high-impact sector.
Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.

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