Job Region: Zambia

Trade Zone Limited is currently looking to hire an experienced Sales Assistant to be based in Lusaka.
Duties & Responsibilities

Identifying and developing market opportunities.
Building and Maintain strong Relationship with customers.
Handle Client inquiries and ensure exceptional customer service.
Maintaining price information on specific Products.
Support the sales team with day-to-day administrative duties and client communications.
Create and update sales report, ensuring accurate records of sales activities and performance.
Maintain and organize customer databases for quick reference and reliable tracking of interactions.
Process sales orders and coordinate with logistics to ensure timely dispatch and delivery.
Assist in the rollout and monitoring of sales strategies, helping the team stay aligned with business goal.
Provide input on customer trend, competitor activity and performance metrics as needed.
Any other duties assigned by Supervisor or Management.

Requirements and skills

Grade 12 with five (5) “O” Levels
Diploma/Degree in Marketing or related field
Analytical skills and proficiency with MS Office applications (Excel, Word, PowerPoint, etc.) and customer relationship management (CRM) tools
2 years and above working experience in sales support
Mature and sober character, prepared to work with minimum supervision.
Detail- Oriented with a proactive attitude and willingness to learn

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Company Overview
Turtle Insurance Brokers Ltd established in 2016, provides consultancy services in risk management and insurance broking.
As an independent insurance broker, we offer full service on short term (general insurance), long term (life) and health insurance and facilitate insurance placements for a broad range of clients from sole traders to PLCs and MNCs. As specialists in commercial insurances, we provide the care and technical expertise businesses need to ensure our clients ‘Stay Covered.’
Position: Client Services Representative
Department: Client Services
Job Purpose
The Client Services Representative is responsible for carrying out client service activities that ensure high service standards, client satisfaction, and business retention. The role involves managing assigned clients, premium collections and ensuring all service commitments are fulfilled as required by the client services manager.
Key Responsibilities

Conduct client visits
Ensure renewals are completed for the assigned clients
Premium collections
Communicate with internal departments to fulfil client requests

Candidate Profile Essential Attributes

Strong communication and interpersonal skills
Problem solving & critical thinking
Customer-centric mindset

Qualifications & Requirements
Minimum of a Diploma or Degree from a recognized institution (minimum requirement)
Driver’s License: A valid driver’s license is mandatory. Applications from candidates without a valid driver’s license will not be considered.
1 year of experience in a client servicing role in the insurance industry is an added advantage
Proficiency in Microsoft Office Suite, particularly Excel and Outlook
Use ‘Client Services Representative Application‘ as the subject line for your email application.

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Our Company is looking for 2 (Two) Truck drivers.
We invite you to take time to review the list of qualifications and apply for the positions. Only those with the specified qualifications and experience are encouraged to apply.
Key Responsibilities
1. Delivering goods across the country
2. Completing and verifying paperwork of the assigned cargo
3. Delivering loads with good attention to safety and customer service
4. Ensuring the vehicles are clean and well maintained before and after each trip
5. Adhering to laws for commercial vehicles
Qualifications
1. Must have a valid PSV drivers license class CE
2. Must have at least 5 years experience driving Heavy duty trucks
3. Must be medically fit
4. Must be able to write and speak good English
5. Must have a clean driving record
6. Must be able to pass random drug tests
7. Must have excellent customer service skills
8. Age must be 30 to 45 years
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LOCATION: RUFUNSA
POSITION: INTERNAL AUDIT OFFICER
REPORTS TO: CHIEF EXECUTIVE OFFICER
UMINO Community Loan Services Limited is a registered Microfinance company in Zambia. Its mission is to improve the living standards of the local, rural people by providing fair, sustainable and professional microfinance services.
To actualize our mission, we are looking for ambitious and suitably qualified candidates to fill the above position (Internal Audit Officer) that have arisen:
Job Summary
The Internal Audit Officer will be responsible for evaluating the adequacy, effectiveness, and efficiency of the organization’s internal control systems and procedures. The officer will ensure compliance with internal policies, regulatory requirements, and industry best practices.
Key Responsibilities

Conduct regular and ad-hoc audits across all departments and branches.
Evaluate the effectiveness of risk management and internal control systems.
Identify and report on areas of non-compliance and recommend corrective actions.
Prepare clear and concise audit reports with findings and recommendations.
Follow up on implementation of audit recommendations.
Assess the accuracy and reliability of financial and operational information.
Provide support during external audits and regulatory inspections.
Promote a culture of accountability and transparency.

Qualifications & Experience

Bachelor’s degree in Accounting, Finance, Auditing, or related field.
Part or full professional qualifications such as ACCA, CIMA, or ZICA.
At least 2–3 years of experience in internal or external auditing, preferably in the financial services or microfinance sector.
Strong knowledge of auditing standards, risk management, and internal controls.
Proficiency in Microsoft Office (especially Excel and Word).
Excellent analytical, communication, and report-writing skills.
High level of integrity and confidentiality.

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Admin Assistant/Secretary
About Komboni Radio Komboni Radio is a fast-growing local radio station based in Lusaka, Zambia. We are known for our vibrant community engagement and strong presence in urban and peri-urban areas. Our mission is to inform, entertain, and empower Zambians through relevant content and programming. As we expand, we are looking for dedicated professionals to join our team.
Position: Admin Assistant / Secretary
Location: Lusaka
Type: Full-time
Job Description We are looking for a self-driven Admin Assistant/Secretary who can work with minimal supervision. The successful candidate will handle daily administrative duties and provide support to management and staff. The preferred candidate will be reporting to the C.E.O
Key Tasks

Handle front desk duties including answering phones and managing correspondence
Maintain organized filing systems and office records
Prepare reports, memos, and letters
Schedule meetings and manage calendars
Support day-to-day office operations
Assist with basic bookkeeping tasks
Coordinate communication between departments

Requirements

Diploma in Secretarial Studies or related field
At least 2 years experience in similar role
Strong computer skills (MS Word, Excel, email)
Basic knowledge of bookkeeping
Ability to work independently and manage time effectively
Excellent communication and interpersonal skills
Experience in a media environment is an added advantage

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Job Summary: We are seeking a detail-oriented and experienced Assistant Credit Controller to join our Finance team.
Key Responsibilities:

Reconciles, checks, and prints customer statements for delivery based on agreed payment cycles (7, 15, 21 and 30 days)
Processes payments into customer accounts.
Prepares daily banking report for circulation to management.
Reconciles Van Sales deposits with the sales invoices.
Disbursement of Petty Cash from float

Qualifications:
Education: Grade 12 & Diploma in Accountancy/ACCA part 1/ZICA part 1
Experience: Minimum of 3 years of experience in accounting or related roles and in the FMCG Sector
Skills:  Excel skills, strong analytical and problem-solving abilities.
Attributes: Detail-oriented, excellent communication skills, ability to work independently and as part of a team.
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JOB SPECIFICATION
Position Title: Surety & Trade Credit Underwriter (1)
Department: Underwriting
Reports to: Head of Underwriting
POSITION PURPOSE
To expertly underwrite, analyze, price, and structure surety facultative and treaty reinsurance business across Africa and Asia, applying advanced financial analysis and risk assessment capabilities to build a profitable and diversified surety portfolio while maintaining strong broker and cedant relationships.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
Underwriting Excellence & Risk Assessment
Core Underwriting Functions:

Comprehensive Risk Analysis: Evaluate complex surety reinsurance submissions, including contract bonds, commercial bonds, and specialty surety products
Financial Underwriting: Conduct in-depth financial analysis of principals, examining the “Three Cs” of surety underwriting:
– Character: Assess management integrity, business reputation, and past performance
– Capacity: Evaluate technical expertise, organizational capability, and operational track record
– Capital: Analyze financial strength, working capital, net worth, and liquidity ratios

Pricing, Terms & Portfolio Management
Strategic Pricing:

Premium Calculation: Develop competitive yet profitable pricing using actuarial models, historical loss data, and market intelligence
Terms & Conditions: Structure appropriate reinsurance terms including limits, retentions, exclusions, and special conditions
Portfolio Optimization: Monitor portfolio performance, geographic distribution, and industry concentration to maintain balanced exposure

Business Development & Relationship Management
Market Development:

Broker Relations: Cultivate and maintain strategic relationships with reinsurance brokers and intermediaries across target markets
Cedant Partnerships: Build strong relationships with ceding companies, providing technical expertise and market intelligence
Revenue Growth: Achieve annual premium targets, while maintaining target loss ratios and expense ratios
Market Intelligence: Stay current with construction industry trends, economic conditions, and regulatory changes affecting surety markets

Operational Excellence & Compliance
Process Management:

Documentation Standards: Ensure all underwriting decisions are properly documented with clear rationale and supporting analysis
Regulatory Compliance: Ensure all activities comply with local insurance regulations and international reinsurance standards

Technical Leadership & Knowledge Sharing
Professional Development:

Mentorship: Guide and train junior underwriting staff and apprentices in surety underwriting principles and practices
Process Improvement: Continuously update underwriting manuals, guidelines, and standard operating procedures
Market Research: Conduct an analysis of emerging trends in construction, infrastructure development, and surety markets
Training Delivery: Provide technical training to internal teams and external stakeholders on surety products and market conditions

Reporting & Communication
Management Reporting:

Performance Analytics: Prepare comprehensive quarterly and annual reports on portfolio performance, market trends, and profitability analysis
Risk Reporting: Provide regular updates on large exposures, concentration risks, and emerging market developments
Business Intelligence: Contribute to strategic planning and market expansion initiatives through data-driven insights

QUALIFICATIONS & REQUIREMENTS
Academic Qualifications

Bachelor’s Degree in Finance, Accounting, Business Administration, Engineering, or related field from a recognized university
Professional Certifications:
– Associate in Fidelity and Surety Bonding (AFSB) – required within 24 months
– DCII (Diploma Chartered Insurance Institute) or equivalent – preferred
– Additional surety-specific certifications will be advantageous

Professional Experience
Required Experience:

Minimum 5+ years in surety underwriting or surety reinsurance
Proven track record in underwriting contract surety, commercial surety, or specialty surety products
Demonstrated experience in financial analysis, credit assessment, and risk evaluation

Core Technical Competencies
Financial & Analytical Skills:

Advanced financial statement analysis and credit assessment capabilities
Strong understanding of construction industry financials, working capital management, and project finance
Proficiency in ratio analysis, cash flow modeling, and debt capacity evaluation
Experience with financial modeling and pricing tools

Communication & Leadership:

Exceptional written and verbal communication skills in English
Strong presentation and negotiation capabilities
Cross-cultural sensitivity for working across diverse African and Asian markets
Proven ability to build and maintain professional relationships

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Zatham Wealth Ltd, a fast-growing financial institution dedicated to providing inclusive financial solutions, is seeking a Revenue and Recoveries Officer to join our dynamic team. This role is vital to ensuring that the company maintains healthy cash flow through timely collections, effective client engagement, and management of delinquent accounts.
 
Key Responsibilities:

Monitor loan repayments and ensure timely collection of outstanding balances.
Implement effective debt recovery strategies in line with company policies.
Contact clients to resolve non-performing accounts and negotiate repayment plans.
Maintain accurate records of all collections, communications, and payment plans.
Collaborate with the credit and finance teams to track portfolio performance.
Prepare and present periodic recovery and revenue reports.
Assist in building client capacity through financial literacy and repayment discipline.

Qualifications and Requirements:

Diploma or Degree in Finance, Business Administration, Banking, or related field.
Minimum 2 years of experience in collections, credit control, or revenue assurance
Debt recoveries experience is a desirable
Experience in GRZ PMEC collections is a must
Strong interpersonal and negotiation skills.
Knowledge of loan management systems and basic financial reporting.
High level of integrity, accountability, and attention to detail.

 
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Job Specification:
Position Title: Agriculture Reinsurance Underwriter (1)
Location: Lusaka, Zambia
Reports to: Head of Underwriting
About Klapton Reinsurance Limited
Klapton Reinsurance Limited is a leading African reinsurance company committed to providing innovative risk solutions and exceptional service to our clients across Africa and Asia. We specialize in developing cutting-edge agricultural reinsurance products that support food security and rural economic development across emerging markets.
Position Overview
We are seeking a highly skilled  Agriculture Reinsurance Underwriter to lead our agriculture portfolio across Africa and Asia. This role requires deep expertise in traditional and parametric agricultural insurance products, with a focus on developing innovative solutions for climate risk management in smallholder and commercial agriculture.
Key Responsibilities
Core Underwriting Functions

Risk Assessment & Portfolio Management: Evaluate and underwrite complex agricultural reinsurance risks across diverse African and Asian markets, including traditional indemnity, parametric, and index-based insurance products.
Advanced Product Development: Design and implement innovative agricultural reinsurance solutions including:
– Weather index insurance/Parametric-index       based products
– Area yield insurance programs
– Multi-peril crop insurance (MPCI) covers
– Traditional Livestock mortality and index          based Live-stock insurance
Treaty & Facultative Management: Structure and negotiate both proportional and non-proportional reinsurance treaties, facultative placements, and hybrid arrangements
Relationship Management & Business Development
Client Partnership: Build and maintain strategic relationships with cedants, brokers, and agricultural stakeholders across target markets
Market Development: Actively promote Klapton Re’s agricultural capacity and meet annual premium income targets as established by management
Technical Consultation: Provide expert guidance to cedants on agricultural risk assessment, product design, and portfolio optimization
Operational Excellence
Documentation & Compliance: Ensure all underwriting activities comply with regulatory requirements across multiple jurisdictions
Performance Monitoring: Track portfolio performance using advanced analytics, including basis risk assessment for parametric products
Reporting: Prepare comprehensive quarterly and annual reports on portfolio performance, market trends, and emerging risks
Innovation & Knowledge Leadership
Research & Development: Stay current with agricultural technology trends, climate science, and parametric insurance innovations
Training & Mentorship: Develop junior underwriting staff and share expertise with regional teams
Market Intelligence: Monitor global agricultural trends, climate patterns, and regulatory developments affecting agricultural insurance

Required Qualifications
Education & Professional Credentials

Bachelor’s Degree in Agricultural Science, Agricultural Economics, Insurance, Actuarial Science, or related field from a recognized university
Professional Certifications:
– DCII (Diploma Chartered Insurance Institute) required
– Additional certifications in agricultural risk management or parametric insurance advantageous

Experience Requirements

Minimum 5+ years of agricultural insurance or reinsurance underwriting experience
Demonstrated expertise in at least two of the following:
– Traditional agricultural insurance underwriting
– Parametric/index-based insurance products
– Weather derivatives and risk modeling
– Emerging markets agricultural systems
– Climate risk assessment and modeling

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Exciting Job Opportunities at a Newly Established Bakery in Mtendere
We are pleased to announce that a brand-new bakery, conveniently located in Mtendere near Vera Chiluba School, is currently seeking to expand its dedicated team. We invite qualified and motivated individuals to apply for the following positions:
1. Sales Assistant
We are looking for a dynamic Sales Assistant who will be responsible for driving customer engagement and supporting our sales operations. The ideal candidate should possess:
– A diploma in Marketing or a related field
– A minimum of 1 year of professional experience in sales or marketing
– Excellent communication and interpersonal skills (with fluency in English, Bemba and Nyanja)
-Well-developed ability to use various computer software and tools
– A customer-focused attitude with the ability to work well in a team
2. Experienced Baker
We require a skilled and passionate Baker with expertise in both confectionery and bread-making. The successful applicant will play a key role in producing high-quality baked goods that meet customer expectations. The ideal candidate should have:
– At least 3 years of practical experience in baking, including confectionery and bread
– Proven proficiency in diverse baking techniques and knowledge of bakery equipment
– A strong attention to detail and commitment to maintaining hygiene and safety standards
If you meet the qualifications outlined above and are eager to join a growing bakery with a friendly work environment, we encourage you to submit your application.
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