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WE ARE HIRING! | FIELD MANAGER – JOIN OUR DYNAMIC SALES TEAM!
Are you a passionate and driven sales leader ready to make a real impact in the field? We are looking for a Field Manager who thrives on performance, strategy, and leading from the front. This is your opportunity to lead a high-performing sales team, build strong client relationships, and drive growth in a fast-paced and innovative environment.
Key Responsibilities:

 Supervise and manage day-to-day sales activities in the field
Develop and execute winning sales and marketing strategies
Set and monitor monthly sales, placement, and revenue targets
Distribute and oversee the placement of Kazang machines
Build and maintain strong client relationships and identify new business opportunities
Guide and motivate a team of Sales Representatives to achieve performance goals
Conduct market research and provide innovative suggestions for growth
Track and report sales performance daily, weekly, and monthly
Ensure consistent achievement of placement, sales, and revenue goals

What We are Looking For:

Diploma in Business Administration, Sales & Marketing, or related field
Full Grade 12 certificate with a credit or better in English and Mathematics
Valid driver’s license (2+ years preferred)
Minimum 2 years’ experience in a similar sales or managerial role
Strictly Livingstone based candidates will be considered.
Proven leadership and team development abilities
Strong knowledge of sales tactics and CRM strategies
Excellent communication, negotiation, and problem-solving skills
Proficient in Microsoft Office
Self-motivated, organized, and results-oriented
Ability to work under pressure and independently

Why Join Us?

Opportunity to lead in a high-growth environment
Competitive remuneration and performance incentives
A supportive and forward-thinking team culture
Career advancement opportunities

Think you are up for the challenge?
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The Board of Mosa University (MOSAU) intends to appoint a Vice Chancellor. The Board through the Search and Employment Committee (SEC) therefore invites applications from suitably qualified experienced persons for this position.
Key Tasks and Responsibilities
(1)  Provides overall leadership for an inclusive staff and collegiate culture that empowers individuals to attain their full potential and to achieve the Universities’ goal in Teaching, Learning, Research, Innovation, and Community Service.
(2)  Undertakes regular reporting to the Board.
(3)  Leads the development and implementation of the University’s Strategic Plan.
(4)  Provides an effective academic environment for the pursuit of teaching, learning, research and community service for the attainment of liberal professional, scientific and technical education which is responsive to the needs of society and industry.
(5)  Ensures the development and effective implementation of the financial resource mobilization and management strategy of the University.
(6)  Ensures that the University recruits and retains sufficient numbers and high caliber of academic, administrative and support staff on terms and conditions of service as
determined by the Board.
(7)  Establishes an environment that promotes a culture of high performance, staff discipline and motivation.
(8)  Ensures the development and implementation of the infrastructure development and management strategy.
(9)  Enforces effective utilization of University’s infrastructure and maintenance of the infrastructure.
QUALIFICATION, KNOWLEDGE AND EXPERIENCE
(a)  Grade 12 Certificate (with 5 “0” levels with credit or better) or its equivalent.
(b)  Earned Bachelor’s Degree, Earned Master’s Degree and holder of authenticated earned PhD in a relevant field from reputable and recognized University.
(c)  Accomplished record of scholarly work, research, teaching and public Service.
(d)  Knowledge and experience of University Systems.
(e)  Minimum of eight (8) years’ experience at senior management level at a minimum of Dean of School or registrar in a University.
(f)  Personal and professional integrity with a distinguished track record of successful senior management experience in higher education.
(g)  A strong record of academic leadership and personal achievement in both teaching and research.
(h)  Functional ICT Literacy
(i)Demonstrable track record of community service.
TENURE
The appointment of the Vice-Chancellor shall be for an initial period of three (3) years which could be renewed, subject to a satisfactory performance assessment for a similar period
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Background
African Parks (AP) is a non-profit conservation organisation that takes on responsibility for the long-term management of protected areas in partnership with governments and local communities. AP manages 23 protected areas in 13 countries covering over 20 million hectares in Angola, Benin, Central African Republic, Chad, the Democratic Republic of Congo, Malawi, Mozambique, the Republic of Congo, South Sudan, Rwanda, Zambia and Zimbabwe.
Position Title: Assistant Special Projects Manager
Reports to: Park Manager
Location: Liuwa  Plain National Park (LPNP)
Type of contract: Fixed Term
Number required: One
Job Overview
Liuwa is currently seeking to employ a suitably qualified Assistant Special Projects Manager. The position is complex and diverse, and requires a “tech-savvy” adaptable person to fulfil the role. Primarily, the role is a support function to the Park Manager, with a focus on Technology Management and Data Analysis. However, the position requires that the incumbent be involved in all aspects of operations.
The Assistant Special Projects Manager (ASPM) is a key member of the Liuwa Plain National Park (LPNP) team. The ASPM acts as a support function to the Park Manager (PM). The roles functions are diverse and are generally related to Park specific goals. Currently, the focal areas include DAS, SMART and GIS Technology Management.  The positions’ responsibilities include but are not limited to the following:
Technology Management:

SMART Data Management by ensuring data is downloaded, corrected and stored accurately, providing clean data to the FOM and Park Ranger for law enforcement and conservation management
Data analysis using SMART data according to Law Enforcement needs (current and historical).
Provide CyberTracker and SMART training to Scouts and Park Ranger
Ensure that all CyberTracker handhelds’ software is current and functional
The establishment of GeoSuite intelligence software and the management thereof.
Responsible for intelligence data entry and analysis in the current WCPP database.
Responsible for the implementation of the DAS system, including data management, and ensuring that it functions optimally.
Providing up-to-date mapping for the park related to all aspects of management

Conservation Management:

Support the implementation of all conservation goals of LPNP
Responsible for all mapping exercises relating to conservation and habitat management (e.g., Game Movements, fire, land use, etc.)
Providing hands-on logistical support for the annual aerial census and provide data analysis of the results
Provide logistical and administrative support to conservation projects, including wildlife introductions
Administration related to Environmental Impact Assessments for new facilities in the park.

Park and Operational Management:

Provide administrative support to the Park Manager
Assist with procurement for the Operations Department
Logistically assist with the Health and Safety of LPNP including the management of emergency and medical evacuation equipment, as well as arranging first aid training for LPNP staff.
Responsible for work-related travel and hospitality arrangements for LPNP Staff, APN Staff, Visiting Donors, Stakeholders, Film Crews, and Photographers. Logistically support film crews and photographers visiting LPNP.
Implementation of special projects according to annual goals and the LPNP Business Plan

Staff Management and Supervision

Day-to-day management of staff under your supervision, setting tasks and overseeing these, ensuring exemplary work standards, maintaining staff discipline through the company’s code of conduct and conditions of service, and overseeing general staff-related administration.
Identifying training needs and implementing in-house training

Key measures and targets

High standard of Technological Management
SMART, GIS, DAS, and Geosuite Operational and functioning optimally
Conservation and Law Enforcement Data is well managed and provide direction for management
GIS Mapping up to date and accurate
Special Projects implemented and operational within a time scale
Travel Arrangements and logistical arrangements achieved
Administration completed to a high standard

Capabilities, competencies and experience needed for the job

A 3-year Degree, preferably in Conservation Sciences
Demonstrable experience of at least 3 years
Good working knowledge of SMART and GIS Software
Strong organizational skills and an ability to manage several tasks at one time
Thrive under pressure and can work towards strict deadlines
Strong disciplined character, willing to work long hours in a remote environment, with limited resources
Ability to solve problems, make do with what one has, to solve often complicated problems
Fluent English (written and spoken)
Good team player and experience in managing teams
Knowledge of wildlife industry and standards

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Call Centre Agent – Inbound and Outbound
Job Summary
We are looking for dynamic and customer-focused Call Centre Agents to manage inbound and outbound calls on behalf of our clients. Based in Lusaka, the successful candidates will provide first-contact resolution to customer inquiries, support product/service delivery, and ensure that customers receive timely, courteous, and effective service across all platforms including WhatsApp and Facebook. This role demands excellent communication skills, a keen eye for detail, and a strong desire to help others.
Key Responsibilities

  Handle a high volume of inbound and outbound calls in a professional manner.
  Manage and respond to queries on social media platforms, particularly WhatsApp and Facebook.
  Update and maintain client records accurately within the system.
  Assess and understand customer needs to provide effective solutions.
  Foster trust-based relationships with customers through proactive and empathetic communication.
  Deliver accurate and complete information using established tools and resources.
  Address customer complaints promptly and follow up to ensure resolution within agreed timelines.
  Go the extra mile to provide an outstanding customer experience.
  Maintain up-to-date records of customer interactions, transactions, and feedback.
  Adhere to company communication protocols, standards, and policies.
  Submit detailed periodic performance reports to the Call Centre Supervisor.
  Perform additional duties as assigned by management.

Qualifications and Experience

  A Diploma in Marketing, Business Administration, or a related field.
  A minimum of one (1) year experience in a call center or customer service role.
  Familiarity with customer relationship management systems and practices.
  Proficient data entry and typing skills with attention to detail.

Essential Skills and Attributes

   Exceptional verbal and written communication abilities.
   Ability to work in a fast-paced environment and handle pressure effectively.
   Strong interpersonal and conflict-resolution skills.
   Ability to multitask, prioritize workload, and manage time efficiently.
   Adaptable to various customer personalities and situations.

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Bantu Agency is looking for Customer service personnel to work for Bantu Ride. The following positions are available:
1.     Call Centre Supervisor
Job Summary
We are seeking an experienced and results-oriented Call Centre Supervisor to oversee the daily operations of our call center team. This role is pivotal in ensuring the delivery of exceptional customer service and operational excellence. Based in Lusaka, incumbent will be responsible for supervising agents, optimizing customer engagement processes, managing reporting frameworks, and contributing to business development through customer interactions. Additionally, the Supervisor will serve as a liaison between clients, vendors, and internal teams, ensuring seamless communication and efficient service delivery.
Key Responsibilities
A.  Customer Experience Management

Ensure all inbound customer calls are accurately recorded in the CRM system – 100% compliance.
 Generate and review daily query reports on unresolved cases.
  Produce weekly inbound traffic reports with actionable insights.
  Resolve inbound queries received via email, WhatsApp, and escalate complex issues when necessary.
  Monitor and summarize customer inquiries for management reporting.
  Coordinate and send customer engagement SMS campaigns (monthly and ad hoc), ensuring a minimum 90% delivery rate.
  Facilitate the conversion of inbound inquiries into sales leads and follow up on potential business.
  Analyse recurring customer issues and recommend timely resolutions.
  Ensure proper customer query handling and follow-up to guarantee closure within SLA timelines.
  Maintain data accuracy for all customer service records and reports.

B.  New Business Development

  Drive agent performance to meet organisation’s mission.
  Supervise lead generation and data mining efforts for business growth.
  Monitor agent productivity and optimize performance metrics.

C.   Reporting and Documentation

  Welcome call reports
  Inbound traffic and quality assurance reports
  Dropped calls and arrears reports
  New business production and conservation reports
  Ad hoc management reports as requested

Qualifications and Experience

  Full Grade 12 Certificate or equivalent.
  A Diploma or Degree in Business Administration, Marketing, Sales, or a related field.
  Membership with a recognized professional body such as Zambia Institute of Marketing (ZIM) is an added advantage.
  Minimum of two (2) years’ experience in a customer service role within a multinational or high-performance organization.
  Solid understanding of CRM systems, customer experience principles, and business process improvements.
  Proficient in Microsoft Office applications: Outlook, Word, Excel.

Required Competencies

  Strong leadership and supervisory skills.
  Excellent communication skills (oral and written).
  High level of integrity, professionalism, and reliability.
  Analytical thinking and problem-solving abilities.
  Customer-centric mindset with an ability to manage high-pressure situations.

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JOB ADVERTISEMENT FOR A MIDWIFE AND GENERAL WORKER
KALOFAMILY COMMUNITY MEDICAL CENTRE
KaloFamily Community Medical Centre is a private health facility established in 2020, providing quality and affordable healthcare services to both insured (scheme) and uninsured clients within Chimwemwe and the surrounding areas. We are committed to compassionate and empathetic service delivery, ensuring customer satisfaction and fostering healthy relationships between patients and providers.
We are looking for a motivated and dedicated Midwife to join our Maternal and Child Health section and a General worker.
MIDWIFE (1)
Position: Midwife
Job Type: Contract
Salary: Competitive
Location: Chimwemwe, Kitwe
Job Purpose
To provide compassionate and quality patient care, educate patients, monitor vital signs, administer medication, and maintain accurate medical records.
Duties and Responsibilities

Plan, organize, and implement all sexual and reproductive health activities at the facility in liaison with other healthcare professionals.
Offer full antenatal and postnatal care, including screening tests both in the facility and the community.
Provide maternal and family support during preconception, pregnancy, childbirth, and the postpartum phase.
Monitor and examine women during and after pregnancy, and during labour and delivery.
Educate and counsel patients on health promotion, disease prevention, and family planning.
Comprehensively provide health care services to children under the age of 5, including growth monitoring and curative care.
Administer vaccines in line with the immunization schedule for children ensuring proper documentation.

Key Qualities

Customer-oriented
Self-motivated
Goal-oriented
Proactive and able to work independently

Knowledge, Experience, and Qualifications

Full Grade 12 Certificate or equivalent
Diploma in Nursing and fully licensed/registered to practice in the appropriate jurisdiction
Degree in Nursing is an added advantage
Must be a qualified ZRN/ZRM from a recognized institution
Valid practicing license issued by the Nursing and Midwifery Council of Zambia (NMCZ)
2 years of relevant work experience
Qualifications must be verified and validated by ZAQA

GENERAL WORKER (1)
Position: General Worker
Job Type: Contract
Salary: Competitive
Location: Chimwemwe,Kitwe
Key Duties and Responsibilities:

Sweeping, mopping, vacuuming, and maintaining floors in good condition
Dusting and polishing surfaces and furniture
Cleaning and sanitizing restrooms and ensuring they are stocked with supplies (toilet tissue, hand soap, etc.)
Trash collection and proper disposal
Minor maintenance tasks (e.g., replacing toilets or basic fittings)
Lawn care using a lawn mower
Reporting any defects or safety hazards to the supervisor
Basic knowledge of operating a generator and solar energy systems is an added advantage

Qualifications and Experience:

Grade 9 certificate (Added Advantage)
At least 1 year of relevant work experience

Key Attributes and Skills:

Reasonable levels of physical fitness
Punctual, reliable, and trustworthy
Good time management skills
Ability to work independently and as part of a team

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A leading group of companies in Zambia is seeking a dynamic and experienced Group General Manager to oversee and drive the strategic growth of its diverse business divisions.
Key Responsibilities:

Provide overall leadership and strategic direction across multiple business units.
Develop and implement business strategies to enhance profitability and operational efficiency.
Oversee financial performance, budgeting, and cost management.
Ensure compliance with industry regulations and company policies.
Lead and develop high-performing teams across various divisions.
Identify and pursue new business opportunities for growth.

Requirements:

Bachelor’s degree in Business Administration, Finance, or a related field (Master’s preferred).
Minimum 10 years of senior management experience in a multi-business environment.
Strong financial acumen and strategic planning skills.
Excellent leadership, communication, and decision-making abilities.
Experience in business development and operational management.

Work Hours: 8
Deadline for application is 30th June,2025
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Job Title: Business Analyst
 Reports to: Business Advisor
Purpose of the Role:
The Business Analyst reports to the Business Advisor and assists the Business Advisor to sell Growth Advisory services to existing PKF clients as well as sourcing new clients, and to provide Growth Advisory services to clients in order to facilitate business growth. In this regard, the Business Analyst is expected to assess how client organisations are performing and to help them improve their business processes and systems. The Business Analyst conducts research and analysis in order to come up with interventions and solutions to business problems faced by client organisations and helps to introduce these solutions to the client businesses.
Detailed Job Specifications:

Uses data-modelling techniques to identify ways in which an organisation can operate more effectively and efficiently;
Communicates with senior people in organisations to find out what they hope to achieve;
Formulates ways for businesses to improve, based on previous research;
Persuades internal and external stakeholders of the benefits of new technology or strategies;
Explores how the client organisation is currently operating via research, which could include interviewing employees and collecting quantitative data;
Explores different solutions, their risks, benefits and impacts;
Proposes solutions to an organisation’s leaders, and keeps them updated with progress;
Ensures, where and if necessary, that recommended and agreed changes / interventions are implemented – for example, by overseeing the implementation of new approaches or technology;
Undertakes any other duties as assigned by superiors and as may reasonably be required

Person Specification:
Qualifications and Experience

Minimum Bachelor’s degree in Accountancy , CA Zambia, or ACCA, CIMA or equivalent
Minimum three (3) years relevant corporate service experience

Required knowledge, skills and abilities

Commercial awareness and strong understanding of the business environment;
Confidence working with complex data and systems;
Excellent problem diagnosis and problem solving skills;
Good understanding of how ITC can be used to resolve business-related problems;
Excellent communication and interpersonal skills, and the ability to work with people at all levels of an organisation;
Good time management and organisational skills;
An interest in, and understanding of, project management techniques
Ability to maintain the confidentiality of affairs of the Client organisations;
Ability to work under pressure and to deadlines with attention to detail;
Familiarity and proficiency with Microsoft Office;
Awareness of current trends and legislative developments that affect the business sector will be an added advantage.

Please send your application letter and other credentials as a single PDF to undefined and state the email subject as Business Analyst
NOTES
The closing date for receipt of applications is 26 June 17:00 hours. Only short-listed candidates will be contacted. Address the applications to The Director – Human Resources.
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AB Bank Zambia is the market leader in providing financial services to Zambian micro, small and medium enterprises. We are looking for a highly skilled Software Developer with strong expertise in Java and C# to join our dynamic team. You will be responsible for designing, developing, and maintaining high-performance applications while collaborating with cross-functional teams to deliver innovative solutions.
Among other responsibilities, you will be expected to:

Design, develop, and maintain scalable software applications using Java and C#.
Write clean, efficient, and well-documented code following best practices.
Debug, optimize, and refactor existing code for improved performance.
Collaborate with product managers, QA engineers, and other developers to deliver high-quality software.
Participate in code reviews and contribute to architectural decisions.
Stay updated with emerging technologies and industry trends.

Your Minimum Qualifications and Competencies should:

Degree in Software Development, Information Technology, Computer Science or comparable qualification with 3+ years’ experience.
Proven experience with Windows, Linux and MacOS environments.
Familiarity with RESTful APIs, microservices architecture, and cloud platforms (AWS/Azure/GCP).
Experience with Docker, Kubernetes, or other containerization tools.
Must be a member of ICTAZ.
ZAQA verified certificates.

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AB Bank is looking for a passionate individual who is ready to take up an exciting challenge in a fast-paced environment of a growing Bank, in the position of Driver to be based at our Head Office. The successful candidate, amongst other responsibilities, will oversee overall logistics management and vehicle maintenance with the help of the supervisor.
Among other responsibilities, you will be expected to:

Drive staff and conduct errands as directed by the Management of the Bank.
Conduct routine maintenance checks and tasks related to vehicle maintenance and record keeping.
Check daily car schedule, identify scheduling conflicts, and notify Management/Branch Manager and staff as appropriate, proposing potential solutions.
Always adhere to Zambian driving laws.

Your Minimum Qualifications and Competencies should be:

Minimum Grade 12 Certificate, mechanical knowledge as an added advantage.
3 – 5 years relevant working experience in a similar industry.
Strong Communication & interpersonal Skills.
Valid Class C SADC driver’s license.

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