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AB Bank is looking for a passionate individual who is ready to take up an exciting challenge in a fast-paced environment of a growing Bank, in the position of Driver to be based at our Head Office. The successful candidate, amongst other responsibilities, will oversee overall logistics management and vehicle maintenance with the help of the supervisor.
Among other responsibilities, you will be expected to:

Drive staff and conduct errands as directed by the Management of the Bank.
Conduct routine maintenance checks and tasks related to vehicle maintenance and record keeping.
Check daily car schedule, identify scheduling conflicts, and notify Management/Branch Manager and staff as appropriate, proposing potential solutions.
Always adhere to Zambian driving laws.

Your Minimum Qualifications and Competencies should be:

Minimum Grade 12 Certificate, mechanical knowledge as an added advantage.
3 – 5 years relevant working experience in a similar industry.
Strong Communication & interpersonal Skills.
Valid Class C SADC driver’s license.

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AB Bank is looking for a passionate individual who is ready to take up an exciting challenge in a fast-paced environment of a growing Bank, in the position of Branch Admin Assistant to be based in Lusaka. The successful candidate amongst other responsibilities will oversee overall branch administration and ensure exceptional customer service.
Among other responsibilities, you will be expected to:

Good Customer service and vendor management.
Effective records management.
Efficient Inventory and fleet management.
General Branch Administration.

Your Minimum Qualifications and Competencies should be:

Diploma in Business related field
1 – 2 years working experience in a similar position.
Strong Communication & interpersonal Skills.
Previous experience in similar role will be an advantage.
ZAQA verified certificates.

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JOB ADVERT
Organization Background
Kascco Ltd specializes in Contract Mining, Civil construction, Drilling, Crushing, and screening, projects (Bulk earth works) and Plant hire. For over 14 years, Kascco Ltd has been offering its clients a series of potential solutions adapted to each of their sites and coping with stringent logistical constraints. Our team includes some of the most highly skilled and experienced professionals in the industry. Kascco prides themselves in their ability to transport and hire quality construction and mining machinery to their clients as well as the execution of highly quality construction and mining projects. Kascco concentrates on providing its customers with quality products and Services. To this end the group mobilizes its management skills and uses its resources in the most efficient and cost-effective manner to produce projects of the required standard and quality.
Kascco limited, is an equal opportunity employer.
We are therefore inviting applications to fill the below vacant positions for our Kalumbila Sentinel Site.
1. HEAVY MINE EQUIPMENT SUPERVISORS X 3
This position reports to the Maintenance Manager/Project Manager. Successful candidate will be responsible for the below duties.
JOB SUMMARY
The Mine Heavy Equipment Supervisor is responsible for supervising, coordinating, and ensuring the effective maintenance and repair of heavy mining equipment and mobile plant machinery. This role ensures that mechanical systems operate efficiently and safely, supporting production goals while minimizing downtime and maintenance costs.
Responsibilities

Supervise and coordinate daily maintenance activities for heavy mobile equipment such as haul trucks, bulldozers, loaders, excavators, and graders.
Develop and enforce preventive maintenance schedules and standards to minimize equipment downtime.
Troubleshoot mechanical faults and failures, ensuring quick resolution through repair or replacement of parts.
Maintain accurate records of maintenance logs, work orders, and equipment performance.
Ensure the availability of spare parts and tools; coordinate with procurement and inventory teams.
Monitor technician performance, provide technical guidance, and conduct training where necessary.
Ensure compliance with all safety regulations, policies, and procedures (e.g. OSHA regulations).
Collaborate with other departments (e.g., operations, planning, and engineering) to align maintenance schedules with production goals.
Conduct regular inspections and audits on mechanical systems and equipment.
Implement continuous improvement initiatives for maintenance strategies and equipment reliability.
Prepare reports on equipment status, downtime analysis, and maintenance KPIs for management review.
Develop, implement, and maintain safe work procedures and promote high safety and health awareness. Promote and comply with the Occupational Health & Safety Policy.
Be responsible for the safe and efficient operation of the team.
Ensure appropriate facilities, procedures, and workforce competence to achieve legal compliance, incident prevention and the achievement of tasks in an environmentally sustainable manner.

Qualifications, Knowledge & Experience

Diploma or Degree in Mechanical Engineering or related field.
Minimum 5–8 years of experience in mechanical maintenance of heavy mining equipment.
At least 2–3 years in a supervisory or leadership role within a mining environment.
Strong knowledge of hydraulic, diesel engine, and mechanical systems.
Familiar with equipment from OEMs such as Caterpillar, Komatsu, Hitachi, or Liebherr.
Proficient in using CMMS (Computerized Maintenance Management Systems).
Ability to interpret technical drawings, manuals, and schematics.
Must have a valid driver’s license.

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Yalelo is looking for a highly motivated, energetic, and hard-working individual to work as a QSR Manager. The QSR Manager will oversee the day-to-day operations of Yalelo Zambia’s two fish & chips QSR outlets, food truck, and food stalls. This role ensures operational excellence, execution of strategy, and strong financial performance. The QSR Manager is responsible for staff management, customer experience, sales reporting, and continuous process improvement.
Key Responsibilities:

Manage operations across all QSR outlets including East Park, Kabulonga, the food truck, and temporary food stalls.
Monitor and ensure excellent customer service and brand consistency across all locations.
Lead and support QSR teams in meeting daily performance targets.
Develop and implement operational SOPs and customer service standards.
Manage and track sales, cost of goods sold, labour efficiency, and operational budgets.
Work with the Marketing department to roll out promotions and new products.
Prepare and present weekly/monthly performance reports, insights, and recommendations to leadership.
Oversee scheduling, staffing plans, and workforce optimization.
Ensure all outlets comply with health, safety, and regulatory standards.
Monitor competition and industry trends to guide business decisions.
Support expansion of QSR operations through new site assessments and rollout planning.

Functional Competencies:

Operations Management: Ability to oversee and streamline QSR and food truck operations across multiple sites.
People Management: Experience leading and motivating diverse teams, managing rosters, and driving performance.
Customer Service Excellence: Strong focus on delivering a consistent, high-quality customer experience.
Inventory & Cost Control: Knowledge of stock management, loss prevention, and controlling food and labour costs.
Sales & Reporting: Skilled in daily, weekly, and monthly performance tracking, reporting, and data-driven decision-making.
Compliance Oversight: Understanding of food safety, health regulations, and operational SOP enforcement.
Process Improvement: Ability to identify inefficiencies and implement practical solutions to enhance service delivery.
Vendor Coordination: Comfortable working with suppliers, delivery teams, and logistics partners.

Personal Characteristics:

Results-Driven: Motivated by achieving sales, cost, and customer satisfaction targets.
Resilient & Adaptable: Thrives in fast-paced, changing environments and handles pressure well.
Detail-Oriented: Consistently monitors quality, cleanliness, and operational standards.
Strong Communicator: Can clearly communicate expectations, feedback, and strategies to team members and leadership.
Team Player: Works collaboratively across departments (culinary, marketing, supply chain).
Customer-Centric: Always focused on delivering excellent service and resolving issues effectively.
Initiative-Taker: Proactively identifies opportunities and challenges; doesn’t wait to be told what to do.

Qualifications
Education:

Bachelor’s degree in Business Administration, Hospitality Management, Retail Management, or related field.

Experience:

Minimum 5 years of experience in restaurant, QSR, or food retail operations.
Demonstrated success managing multiple outlets or high-volume locations.
Prior experience in launching or scaling QSRs is a strong advantage.

Technical Skills:

Proficiency in point-of-sale (POS) systems and restaurant management software.
Basic financial literacy – understanding profit margins, budgeting, and forecasting.
MS Office skills (Excel, Word, PowerPoint) for reporting and planning.

Industry Knowledge:

Familiarity with the fast-food/QSR industry trends, customer expectations, and competitive landscape.
Understanding of food hygiene standards.

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Organizational Background
A Chance for Change Foundation is a Zambian non-profit organization committed to poverty reduction and economic empowerment through sustainable agriculture, entrepreneurship, and innovation. Our programs focus on empowering communities across several provinces through initiatives in agriculture, education, digital inclusion, and policy advocacy.
Role Summary
The Administrative Assistant will be stationed at the Mansa Office and will provide comprehensive administrative, communication, and logistical support. Although based in Luapula Province, the Administrative Assistant will handle inquiries and administrative support tasks from other provinces. The role requires excellent organization, coordination, and communication skills to support operations across multiple locations.
Key Responsibilities
1. Office Administration

Manage daily administrative operations at the Mansa Office.
Maintain organized filing systems (both digital and physical) for multi-provincial project documentation.
Serve as the first point of contact for office visitors, phone calls, and general inquiries; including those from other provinces.

2. Project Support

Assist with the coordination and logistical support of field activities across provinces (e.g., meetings, travel plans, training sessions).
Support cross-provincial data collection efforts by compiling and organizing field reports and activity records.
Prepare materials and communication for team members across regional offices when requested.

3. Financial and Procurement Assistance

Track and reconcile petty cash, process requisitions, and support procurement tasks for the Mansa office and remote teams.
Liaise with the Finance Department to ensure accurate and timely submission of financial documents from Luapula and other provinces.

4. Communication and Reporting

Draft official correspondence, compile monthly administrative reports, and facilitate remote communication between offices.
Maintain up-to-date contact directories and coordinate information flow among provincial teams.
Handle inquiries (calls, emails, or reports) from other provincial staff, ensuring timely and appropriate responses.

5. Compliance and Records Management

Ensure administrative compliance with internal policies, donor requirements, and documentation standards across all supported locations.
Assist with HR record keeping, including remote tracking of attendance and timesheets for staff outside Luapula.
Perform other related administrative tasks as may be assigned.

Qualifications and Experience

Diploma or Degree in Business Administration, Public Administration, or a related field.
At least 2 years of administrative experience, preferably within an NGO or multi-provincial organization.
Proficiency in Microsoft Office Suite and digital communication tools.
Excellent organizational, multitasking, and communication skills.
Ability to work under pressure and coordinate with remote teams.
Proficiency in English; knowledge of Bemba or another local language is an asset.
High level of professionalism, confidentiality, and integrity.

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About Us:
Brolichi Creation Enterprise Limited is a dynamic multi-sector company in Solwezi, Zambia, delivering excellence in building materials supply, transport, vehicle importation, customs clearing, and financial services. We are driven by integrity, innovation, and client satisfaction.
1. General Manager
Location: Solwezi, Zambia
Reports to: Directors
Role Overview:
Lead strategic operations across all divisions, ensuring alignment with our mission to enhance client operations and community growth. Drive profitability, compliance, and team excellence.
Key Responsibilities:

Oversee daily operations of 5 service divisions (Building Materials, Transport, Vehicle Import, Customs, Financial Services).
Develop growth strategies and expand market share in Zambia/SADC.
Ensure compliance with statutory requirements
Manage budgets, P&L, and resource allocation.
Foster relationships with key clients.
Mentor department heads and promote a culture of reliability and innovation.

Requirements:

Bachelor’s in Business/Management; MBA preferred.
5+ years in multi-sector management (construction, logistics, finance).
Proven success in scaling SMEs in Zambia.
Expertise in statutory compliance (Tax, Procurement, Labour Laws).
Strong leadership, negotiation, and problem-solving skills.
Based in or near Solwezi; fluent in English.

2. Administrative Support Officer
Location: Solwezi, Zambia
Role Overview:
Provide critical administrative support to ensure seamless operations and compliance across departments.
Key Responsibilities:

Maintain statutory documents
Coordinate meetings, travel, and communications for senior staff.
Manage office supplies, records, and vendor interactions.
Assist in preparing reports, tenders, and compliance audits.
Support HR functions (leave tracking, onboarding).

Requirements:

Diploma in Business Administration/Related Field.
3+ years in administrative roles; knowledge of Zambian statutory compliance
Proficiency in MS Office and record management.
Detail-oriented, organized, and strong communicator.
Residing in Solwezi.

3. Senior Accountant
Location: Solwezi, Zambia
Role Overview:
Lead financial operations, ensuring accuracy, compliance, and strategic fiscal management.
Key Responsibilities:

Manage accounts, budgets, and financial reporting (P&L, balance sheets).
Oversee tax compliance.
Coordinate audits and statutory submissions.
Monitor cash flow across divisions.
Develop financial controls and cost-saving strategies.

Requirements:

ACCA/CIMA/ZICA License; Bachelor’s in Accounting.
3+ years in accounting, preferably in multi-sector firms.
Expertise in Zambian tax laws and procedures.
Proficiency in accounting softwares.
Analytical, ethical, and deadline-driven.

4. Sales Person (Building Materials & Mining Supplies)
Location: Solwezi, Zambia
Role Overview:
Drive sales growth in building materials and mining supplies, leveraging our client network and compliance advantages.
Key Responsibilities:

Achieve sales targets for building materials
Build relationships with mines, contractors and retailers.
Utilize ZPPA registration to bid on public tenders.
Provide market intelligence and customer feedback.
Collaborate with logistics for timely deliveries.

Requirements:

Diploma in Sales/Business; 3+ years in construction/mining sales.
Knowledge of Zambian mining/construction sectors.
Strong negotiation and client management skills.

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Assistant Technician – Cable TV and Internet Installation
As an assistant technician, you will work under the supervision of a senior technician and perform the following duties:
Install, configure, and test Customer Premises Equipment (CPE) at customer locations
Troubleshoot and resolve any issues with CPE or network connectivity
Educate customers on how to use CPE and answer any questions they may have
Provide friendly and professional customer service and follow-up
Adhere to safety and quality standards and procedures
To be successful in this role, you will need:
A diploma in electronics, telecommunications, or a related field
At least one year of experience in installing and repairing CPE or similar devices
A valid Class A (motorcycle) license.
A good command of English and the ability to communicate effectively with customers who speak English as a second language
A positive attitude, a strong work ethic, and a willingness to learn
We offer:
A competitive salary and benefits package
A supportive and collaborative work environment
Opportunities for training and career advancement
A chance to make a difference in the lives of our customers and communities
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1. Position: Indian Cuisine Chef
Location: Lusaka
Industry: Food Processing
Level: Mid-Level to Experienced
Do you have a passion for Indian cuisine and the culinary skills to bring authentic flavors to life?
Our client in the food processing and hospitality industry is looking for a skilled Indian Cuisine Chef to lead kitchen operations and deliver high-quality traditional dishes.
This role is ideal for a chef with a deep understanding of Indian cooking techniques, strong kitchen management abilities, and a flair for creating memorable dining experiences.
Key Responsibilities:
1. Food Preparation & Cooking

Prepare and cook a wide variety of authentic Indian dishes including curries, tandoori, naan, and more.

2. Menu Development

Contribute to menu planning and innovation while staying true to traditional recipes.
Adapt recipes for dietary preferences when required.
Kitchen Management
Manage daily kitchen operations, inventory, and procurement of supplies.
Ensure timely and smooth food service delivery.

3. Food Safety & Hygiene

Maintain high standards of cleanliness and ensure compliance with food safety regulations.

4. Staff Training & Supervision

Train and mentor junior kitchen staff to maintain consistency and quality.

5. Quality Control

Oversee the presentation, taste, and quality of every dish before it leaves the kitchen.
Inventory Management
Source fresh ingredients and manage proper food storage to reduce waste.

6. Ideal Candidate Should Have:

Proven experience in preparing authentic Indian cuisine
Strong leadership and kitchen supervision skills
Knowledge of food safety regulations and hygiene standards
Creativity, attention to detail, and passion for culinary excellence

Ready to spice up your career?
2. Customer Service Officer
Location: Lusaka
Industry: Food Processing
Job Summary
Our client in the food processing industry is looking for a proactive and detail-oriented Customer Service Officer to help ensure exceptional service delivery and customer satisfaction. This role involves supervising customer care processes, supporting a team of agents, and minimizing service-related risks such as miscommunication, missed orders, and customer dissatisfaction. The ideal candidate is a strong communicator, organized, and eager to grow in a dynamic, customer-focused environment.
Key Responsibilities
1. Team Supervision

Support and oversee daily activities of customer care agents.
Ensure adherence to service policies, procedures, and response time standards.
Monitor customer interactions (calls, chats, walk-ins) to spot potential issues early.

2. Complaint Management

Handle escalated or sensitive complaints to ensure resolution and customer satisfaction.
Assist in managing the escalation process for high-impact cases to reduce customer churn.

3. Order Management

Accurately input customer orders into the ERP system and verify large or multi-day orders.
Maintain the Kitchen Diary, ensuring orders are tracked and matched to system entries.
Coordinate with kitchen staff to assign orders and track completion/delivery times.

4. Performance and Training Support

Assist in tracking agent performance and identifying areas for improvement.
Participate in training sessions focused on customer service skills and risk management.

5. Data Integrity & Reporting

Ensure accurate and up-to-date data across CRM, ERP, and Kitchen Diary systems.
Record customer interactions, complaints, and resolutions to support continuous improvement.

6. Policy Compliance

Promote adherence to customer service policies, procedures, and daily operational checklists.
Support enforcement of compliance standards and address non-compliance proactively.

7. Additional Responsibilities

Take on other duties as assigned to support the customer service team and organizational goals.

Key Skills & Requirements

Diploma or Bachelor’s degree in Business Administration, Communication, or related field.
Strong communication and interpersonal skills.
Basic knowledge of CRM or ERP systems (training will be provided).
Ability to multitask and stay organized in a fast-paced environment.
Eagerness to learn and grow in a customer service role.

3. Operations Officer
Location: Lusaka
Full-Time
Are you passionate about streamlining operations, optimizing inventory, and maintaining top-tier quality standards?
Our client is seeking a detail-oriented and proactive Operations Officer to take the lead in inventory and quality control functions.
Key Responsibilities

Oversee and optimize inventory control systems
Conduct regular stock audits and reconcile discrepancies
Implement and maintain quality control standards
Drive continuous process improvement and cost-efficiency
Lead root cause analysis and enforce corrective actions
Deliver insightful reports to the COO on inventory and quality performance
Supervise and mentor the Inventory Clerk
Collaborate across departments—production, procurement, and sales

Qualifications

Bachelor’s degree in Operations Management, Supply Chain, Logistics, or a related field
Minimum 2 years of experience in operations, inventory, or quality control
Strong analytical and problem-solving skills
Knowledge of inventory software and quality management systems
Familiarity with local and international food safety standards is a plus
Excellent communication and team leadership abilities

This is a fantastic opportunity to be part of a company that values operational excellence and continuous improvement.
4. Head Waiter
Location: Lusaka
Industry: Food Processing
Do you have strong leadership skills and a passion for delivering a high-quality dining experience?
Our client in the Food Processing industry is seeking a reliable and service-driven Head Waiter to oversee waitering services and ensure guests receive excellent service from start to finish.
This is an excellent opportunity for someone with experience in food service operations and team supervision to take their career to the next level.
Key Responsibilities
1. Food Preparation & Coordination

Liaise with chefs and managers to coordinate daily service operations and menu planning
Supervise preparation and ensure meals meet company quality standards
Oversee portion sizes, food temperatures, presentation, and timing

2. Table Service & Guest Experience

Supervise table settings and ensure neat presentation of cutlery and glassware
Guide customers with menu recommendations and ensure prompt service
Calmly address and resolve customer complaints to maintain satisfaction

3. Health & Safety

Ensure hygiene standards and safety protocols are followed by all staff
Supervise cleaning, food handling, and hazard prevention measures
Report any maintenance issues and participate in regular health and fire safety training

4. Administration & Team Supervision

Create duty rosters, maintain service records, and support daily shift operations
Train new servers on SOPs, service expectations, and workplace etiquette
Supervise and mentor junior staff for professional growth and consistency

5. Payments & Cash Handling

Ensure timely bill payments and reconcile revenue at the end of each shift
Handle POS operations, manage cash/credit transactions, and settle end-of-day reports

6. Vendor & Supplier Collaboration

Liaise with suppliers to ensure timely deliveries and favorable terms
Resolve service issues with external vendors professionally

Candidate Profile

Experience supervising a food service or hospitality team
Strong organizational, customer service, and leadership skills
Good understanding of food safety and service quality standards
Ability to multitask in a fast-paced environment
Familiarity with POS systems and basic administrative duties

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About Us:
Photon Electrical Services & Consultancy is a Zambian-owned and operated company that specializes in delivering high-quality electrical and renewable energy solutions. Our services range from general electrical works to advanced solar PV system installations and consultancy. At PESC, we are committed to professionalism, safety, innovation, and sustainability.
Role Overview:
We are seeking a qualified and experienced Electrical Technician to join our growing team. The ideal candidate will have a strong background in electrical installations, troubleshooting, and maintenance, including hands-on experience with both residential and commercial systems. Experience in solar PV systems and generator installations is a significant advantage.
Key Responsibilities:
1. Carry out electrical installations, tubing, and wiring for residential and commercial buildings.
2. Assist in the design, installation, and maintenance of solar photovoltaic (PV) systems, batteries, and inverters.
3. Conduct electrical fault-finding, diagnostics, and repairs.
4. Interpret and work from electrical drawings, circuit diagrams, and technical manuals.
5. Install, service, and maintain generator systems (both manual and automatic change-over setups).
6. Adhere to safety standards and ensure all work complies with Zambian electrical codes and regulations.
7. Maintain accurate records of work performed and materials used.
8. Collaborate with project engineers and site teams during the execution and commissioning stages.
Qualifications & Requirements:
1. Craft Certificate or Diploma in Electrical Engineering or related field from a recognized institution.
2. TEVETA certification (or equivalent recognized license) is mandatory.
3. Minimum of 3 years practical experience in electrical installations and maintenance.
4. Hands-on experience with solar PV systems is an added advantage.
5. Experience with generator installation and servicing is a strong advantage.
6. Good understanding of Zambian electrical codes and industry safety standards.
7. Ability to work independently and under pressure in dynamic environments.
8. Strong problem-solving skills and a proactive work ethic.
9. Willingness to travel to project sites as required.
What We Offer:
Competitive salary based on experience and qualifications.
Opportunity to work on impactful and innovative energy projects.
Professional growth through on-the-job learning and industry exposure.
A collaborative, respectful, and supportive work environment.
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Job Title: Procurement Manager
Reporting to: Managing Director
Department: Procurement
Institution: Lusaka South Multi-Facility Economic Zone Limited
Job Purpose
To ensure procurement of goods, works and services required by user Departments. Efficient, timely, and transparent execution of the procurement processes, as well as providing advice and support in the procurement of goods and services.
KEY RESULT AREAS & PRINCIPAL ACCOUNTABILITIES (Main Duties)
PROCUREMENT PLANS – Prepare and update the procurement work plans in order to facilitate decision-making. Develop procurement plans, strategy, and manuals in accordance with procurement laws and guidelines of the organization
NEGOTIATION WITH SUPPLIERS – Negotiate contracts with suppliers who meet the Company’s requirements to secure the most favorable terms of business for the company.
CO-ORDINATION – Liaise with departments on project procurement and maintain the outlined guidelines governing the procurement process for the project.
Maintain coordination of project activities and be responsible for following up with management in the achievement of all procurement-related targets.
Assist the Finance Manager in proposing measures to overcome critical delays (if any) to project completion and compliance with agreed procedures.
Ensure efficient management of procurement and vendor processes.
DOCUMENTATION – Render support on Company start-up procurement issues as may be necessary and advise and assist the preparation of appropriate procurement packages.
Prepare and review technical specifications of Terms of Reference (ToRs) and Request for Proposals (RFP).
Prepare and execute purchase orders and requisitions in a timely manner.
STRATEGIES – Develop ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvement
EXPENDITURE CONTROL – Ensures Expenditure against budget is controlled and within approved budget limits and corrective actions implemented as required
SUPERVISION – Direct and control purchasing staff to ensure that they are well motivated and trained and that they carry out their responsibilities to required standards
CENTRAL PURCHASING – Assist in the development of a central purchasing policy to ensure that the company makes the best use of its purchasing power
REPORTING – Prepare physical progress and overall procurement activities report on a quarterly basis
DISPOSAL OF GOODS – Undertake timely identification and disposal of goods in order to create storage space
POLICIES – Develop and implement all necessary policies and procedures to ensure that the purchasing function operates effectively
 
Minimum Required Qualifications & Experience.

Full Grade 12 Certificate
Bachelor’s Degree in Supply Chain Management, Procurement, Purchasing, and Supply, or its equivalent professional qualification, such as ZIPS/CIPS.
A Master’s Degree in ZIPS/CIPS or related field is an added advantage.
5 years post-qualifying experience
Professional Membership to a relevant body such as ZIPS/CIPS

Required Attributes & Competencies.

Proven knowledge and understanding of project planning and implementation.
Knowledge of and experience with ZPPA procurement rules and regulations.
Good analytical skills.
Good interpersonal and team-building skills.
Effective negotiation skills.
Good oral and written communication skills.
Must be proactive and result-oriented.

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