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About Us
Beeline Telecoms Limited (Trading as ZedMobile) and its subsidiaries is a Telecommunications Company whose line of Business is selling Telecommunication products and services to consumers, Small and Medium Enterprises (SMEs) and corporates business and is incorporated in Zambia with its Head Office located in Lusaka, Zambia.
ROLE REQUIREMENT
We are looking for a skilled Human Resource Business Partner who will recruit, support and develop talent through robust policies and procedures. The Human Resource Business Partner will also be responsible for administrative tasks and ensure that the company is a better place to work through Human Resource Business Partnering.
The key and primary focus of the role will be to drive desired results in the Human Resource Business Partner. This position will report to the Chief Executive Officer.
Key Responsibilities

Support the development and implementation of Human Resource initiatives and systems.
Provide counselling on policies and procedures.
Be actively involved in recruitment by preparing job descriptions, posting advertisements and managing the hiring process and support managers in the effective staffing of their teams.
Create and implement effective onboarding and induction plans including training and development programs for the Business.
Support and implement the management of disciplinary and grievance policies and procedures.
Review employment and working conditions to ensure Regulatory and Labour compliance.
Coordinate the implementation of company policies and practices taking cognizance of operational dynamics and needs.
Support larger HR initiatives (e.g., succession and development planning, performance reviews) by consolidating data, updating charts, and preparing reports.
Ad-hoc administrative and analytical support including HRIS administration and Human Resource reporting.
Train new hires, mentor in conjunction with Line Managers less experienced Analysts, and provide the team with development opportunities.
Reviews labour laws, Government policies and labour market conditions to ensure compliance is maintained.
Drive a culture of high performance where talent is recognised, stretched and poor performance managed (ideally to achieve higher levels of performance).
Challenge team cultures and behaviours to ensure that they are always consistent with organisational culture.
Support all managers (and colleagues) on HR policies and practices that ensure fairness and expediency ensuring that those policies and practices are up to date with best practice.
Develop an external network to be up to date in terms of practice within the sector (professional bodies FS).
Collaborate with HR colleagues to support a ‘one team’ approach and challenge to continuously improve to deliver the People Strategy and annual business plans.

Candidate Requirements

Relevant degree in Human Resource Management, Business Administration or related area of study.
Master’s Degree will be an added advantage.
At least minimum Ten (10) years practical experience Human Resource Management.

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About Unifi
Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for thousands of clients across Zambia, Kenya, Uganda and South Africa. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in East Africa, we combine exceptional client service with the very best tech and data analytics.
Role Purpose
Unifi Zambia is hiring a Chief Financial Officer to lead the financial strategy and operations of its Zambian business. The CFO will take full ownership of Unifi Zambia’s financial function, overseeing financial reporting, regulatory compliance, budgeting, cash flow, and long-term planning. The incumbent will drive financial analysis and scenario modelling, provide strategic guidance to the CEO on corporate finance, and lead capital structuring, tax planning, fundraising efforts, and corporate governance initiatives.
This role calls for more than technical expertise—it requires someone with the vision to see opportunities where others see obstacles. The right candidate will blend financial discipline with innovative thinking and a genuine enthusiasm for contributing to Africa’s growth story. Curiosity, resilience, and a sense of humour will serve them well. Willingness to travel is essential.
Responsibilities
Strategy, Leadership & Management

Gain a comprehensive understanding of the business to drive financial and strategic decisions.
Lead, motivate, and monitor a high-performance finance team, fostering operational excellence.
Champion best practices in recruitment, training, and performance management.
Contribute to executive management and leadership initiatives.
Execute the group’s finance strategy and ensure alignment with organisational goals.

Operational Process Improvement

Evaluate and enhance finance workflows to ensure compliance with group standards.
Continuously develop and document the financial control environment.

Business Development, Financial Performance & Analysis

Generate financial analysis, reports, and insights to support decision-making at all levels of the company.
Provide strategic financial insight to guide business decisions and drive performance.
Take ownership of corporate finance, cash flow planning, and treasury management.
Advise the CEO and group on optimal capital and entity structures.
Manage tax optimisation strategies, including transfer pricing policies.

Financial Reporting & Control

Lead timely month-end close, management accounts, and balance sheet reconciliations, ensuring alignment with group standards.
Drive cost control initiatives across the business and provide regular reporting to leadership.
Ensure full compliance with tax, exchange control, corporate governance, and regulatory requirements.
Oversee the preparation of accurate, audited annual financial statements.
Maintain strong internal financial controls and manage all aspects of bank account access and maintenance.
Own the annual budgeting process and monthly cash flow forecasting.

 Financial Operations

Streamline and systematise core financial processes, including journal entries, bookkeeping, and management of clearing and suspense accounts.
Enhance procurement, expense approvals, and accounts payable workflows for greater efficiency and control.
Oversee cash management to ensure optimal liquidity and timely funding across all branches.

Requirements

Postgraduate degree in Accounting (CA) or equivalent professional qualification.
Active ZICA Associate or Fellow membership.
A minimum of 5 years’ experience as a CFO or in a comparable senior
financial leadership role.
Experience in the lending or financial services industry is an advantage but not required.
Strong passion for Africa and readiness to work effectively within a developing market context.

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Marketing and Development Officer
Location: Lusaka
Reports to: Head of Sales and Marketing
Type: Full-Time
Job Purpose
To plan, develop, and execute marketing and business development strategies that enhance the company’s visibility, attract new clients, and drive revenue growth. The Marketing and Development Officer is responsible for identifying market opportunities, building strategic partnerships, promoting brand awareness, and supporting product and service innovation in alignment with the company’s mission and goals.
Key Responsibilities:

Execute digital, print, and event-based campaigns.
Manage social media, branding, and marketing content.
Conduct market research and support product launches.
Track performance metrics and ROI.

Qualifications  & Experience

Degree or Diploma in Marketing, Communications, or Business.
2–4 years of relevant experience.
Digital marketing and content creation skills.
Strategic, creative, and highly organized.

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Job Title: Loan Officer X 2
Location: Branch-based
Reports to: Credit Manager
Employment Type: Full-Time
Job Purpose:
The Loan Officer is responsible for the marketing, assessment, processing, and monitoring of loan products offered by Mikalo Finance. The officer will ensure high-quality customer service, portfolio growth, and risk management.
Key Responsibilities:

Market and promote loan products to individuals, groups, and farmers.
Conduct credit assessments including business analysis, site visits, and verification of applicant details.
Prepare loan documentation and present to the Credit Committee for approval.
Monitor loan utilization, repayments, and ensure timely follow-up on arrears.
Provide client training on loan terms, financial literacy, and record-keeping.
·Maintain accurate client records and prepare timely reports.

Qualifications and Experience:

Diploma in Banking, Finance, Business Administration, Agriculture, or a related field.
A Bachelor’s degree in a relevant field will be an added advantage.
Experience in microfinance, agrifinance, or community lending is preferred.
Good interpersonal and communication skills.
High integrity, attention to detail, and ability to meet targets.·
Basic knowledge of credit risk and financial principles.

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Job Title: Agribusiness Officer
Location: Lusaka HQ with frequent field travel
Reports to: Head of Agribusiness
Employment Type: Full-Time
Job Purpose:
The Agribusiness Officer will be responsible for providing technical support, sector insights, and client engagement to ensure that Mikalo’s agricultural finance products meet the needs of farmers.
Key Responsibilities:

Support the design and implementation of agricultural finance products and services.
Conduct field assessments and client engagements to understand agricultural practices and challenges.
Provide technical advisory services and training to clients on agricultural best practices.
Liaise with government bodies, cooperatives, and agri-based NGOs to build strategic partnerships.
Monitor agricultural project performance and impact in the field.
Support risk assessment for agri-loan clients in collaboration with the credit team.
Keep abreast of climate, market, and input trends to inform strategic decisions.

Qualifications and Experience:

Bachelor’s degree in Agriculture, Agronomy, Agricultural Economics, or related field.
At least 3 years of relevant work experience in Zambia’s agricultural sector.
Membership with a recognized professional agricultural body (e.g., ZASTA).
Experience working with smallholder farmers or agri-based financial institutions is an advantage.
Strong communication, analytical, and report-writing skills.
Willingness to travel frequently to field locations.

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1. Job Title: Management Accountant
Location: Head Office – Lusaka, Zambia
Reports to: Chief Financial Officer (CFO)
Employment Type: Full-Time
Job Purpose:
The Management Accountant will play a strategic role in providing financial leadership and oversight to support the company’s growth objectives. This position is responsible for budget management, financial analysis, cost control, and reporting to guide decision-making.
Key Responsibilities:

Prepare and present monthly, quarterly, and annual management accounts and financial reports.
Analyze financial performance and provide strategic recommendations to senior management.
Lead the budgeting and forecasting processes across the organization.
Oversee cost control, variance analysis, and performance measurement.
Develop and implement financial policies, procedures, and internal controls.
Ensure compliance with statutory and regulatory requirements, including tax obligations.
Liaise with external auditors, tax authorities, and regulatory bodies.
Provide financial support to business units in evaluating new projects and investments.
Supervise and mentor junior finance team members to build capacity and performance.
Collaborate with other departments to align financial strategies with operational goals.

Qualifications and Experience:

Bachelor’s degree in Finance, Accounting, or related field.
Full professional qualification in ACCA, CIMA, or ZICA.
Must hold a valid ZICA Practicing License.
Minimum of 5 years experience in a managerial finance role, preferably in financial services.
Proficient in accounting software and Microsoft Excel.
Excellent analytical, leadership, and communication skills.
High level of integrity and attention to detail.

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Supervisor – Plastic Plant (1position)
Reporting to: Production Manager
Job Overview

To ensure the seamless, safe, and efficient operation of all plastic packaging equipment during the assigned shift including HIPS/PET extruders, crushers, chillers, compressors, and automatic thermoforming machines. The role involves leading a team, maintaining product quality, maximizing machine uptime, minimizing waste, and supporting continuous improvement across the plastic plant.

Key Duties and Responsibilities

Supervise and control production activities for Extruder Machines, Thermoforming machines and HIPS/Pet crushers.
Ensure optimal machine settings (temperature, RPM, pressure, sheet thickness, forming cycles) to achieve daily production targets and quality requirements.
Continuously monitor and adjust process parameters to ensure consistent output, minimal waste, and maximum productivity.
Monitor product quality and machine performance; make real-time adjustments as necessary.
Conduct routine maintenance and minor troubleshooting to minimize downtime.
Supervise shift-wise production team including operators, helpers, and material handlers.
Allocate tasks to shift personnel and ensure adherence to daily production plans.
Ensure discipline, hygiene, and safe working practices on the production floor.
Provide on-job training and skill development for machine operators and helpers.
Ensure timely execution of production as per the daily/weekly plan.
Monitor raw material availability (PET, HIPS) and coordinate with stores or procurement as needed.
Maintain production logs, downtime reports, and shift-wise performance reports.
Track machine output, wastage, rejection levels and take initiatives for reduction.

Minimum Requirements-Qualifications, Experience and Skills

Diploma / DAE / Technical Certificate in Mechanical / Plastics / Manufacturing Technology or related field.
5+ years of hands-on experience in operating and supervising plastic sheet extrusion and thermoforming machines (PET & HIPS material experience preferred).
Sound understanding of machine operation, basic mechanical/electrical troubleshooting.
Strong leadership and team handling skills with good communication ability.
Familiar with production documentation and safety protocols.
Hands-on experience with all extrusion, thermoforming equipment.
Excellent communication and coordination abilities
Decision-making under pressure

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1. Supervisor – Milling Plant (1 position)
Reporting to: Production Manager
Job Overview
To ensure seamless and efficient milling operations across three production lines, achieving production targets with strict adherence to quality, safety, and food compliance standards. The role demands strong technical knowledge of maize milling processes and team leadership capabilities to drive operational excellence. The position also plays a key role in implementing process improvements and supporting a culture of continuous learning, accountability, and high performance on the shop floor.
Key Duties and Responsibilities
Manage end-to-end production activities for three milling lines including cleaning, conditioning, de-germination, milling, sifting, and packing.
Ensure consistent and optimized processing of white maize and yellow maize based on production plans and standard product specifications.
Monitor production parameters (moisture content, ash content, particle size) to meet defined standards.
Coordinate raw materials feeding schedules to ensure continuous operation without any bottlenecks.
Conduct regular in-process checks for flour quality (color, texture, granulation) and grits sizing.
Lead, allocate, and monitor activities of mill operators, sifters, packers, and helpers and conduct daily shift meetings to align team on safety, quality and production targets.
Perform first-level troubleshooting during shift breakdowns and escalate major issues to the Maintenance team.
Ensure proper storage and usage of maize inventory based on FIFO (First In, First Out) principles.
Identify process improvements for yield increase, energy savings, and waste minimization. Identify and implement Cost Savings Initiatives
Suggest and implement operational kaizens in collaboration with the Milling Manager.
Minimum Requirements – Qualifications, Experience and Skills
DAE / Technical Diploma in Mechanical, Food Technology, Milling Operations, or equivalent.
Minimum of five (5) year’s experience in operating and supervising a maize or flour milling plant.
Strong knowledge of milling process flow, machinery handling, and flour/grits specifications.
Ability to handle shift-wise manpower and communicate effectively with cross-functional teams.
Familiarity with basic mechanical adjustments, sieve changes, and hygiene audits.
Hands-on experience with all Milling plant equipment
Good communication and coordination abilities
Decision-making under pressure
Technical leadership
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Overview:
We are looking for a trustworthy and customer-oriented Cashier to operate at our booth in Nkana East, Kitwe. The Cashier will be responsible for handling sales transactions, maintaining accurate records, and ensuring excellent service to all customers. This position requires attention to detail, integrity, and good interpersonal skills.
Key Responsibilities:

Welcome customers and assist them in making withdraws/deposits.
Process payments accurately using FNB Cash plus, Zanaco express, Indo fast serve, Zoona,  MNO’s (e.g., Airtel, MTN, Zamtel Money), or POS machines.
Provide correct change and issue receipts for all transactions.
Record daily sales and reconcile cash at the end of day.
Maintain a clean and organized booth space.
Stock booth with products and report any shortages or damages.
Ensure product prices are clearly displayed and correct.
Resolve customer queries and escalate issues to the supervisor if needed.
Adhere to company policies and procedures, especially those related to cash handling and customer service.

Qualifications and Skills:

Grade 12 School Certificate (minimum requirement).
Experience, atleast 6 months – 1 year of experience in cashiering, sales, or retail is an added advantage.
Basic math and cash-handling skills.
Familiarity with POS systems and mobile money platforms.
Basic record-keeping and reporting skills.

Key Competencies:

Trustworthiness and high integrity.
Attention to detail and accuracy.
Good verbal communication and interpersonal skills.
Ability to work under pressure and handle a busy booth.
Time management and reliability.
Customer-first attitude and problem-solving approach.

Working Conditions:

May be required to work outdoors or in temporary booth setups at markets or events.
Must be flexible to work weekends or irregular hours.
Physical demands may include long periods of standing.

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About Unifi
Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for thousands of clients across Zambia, Kenya, Uganda and South Africa. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in East Africa, we combine exceptional client service with the very best tech and data analytics.
Role Purpose
We are looking for a strategic, hands-on operational leader to drive business scalability, streamline processes, and lead cross-functional initiatives across Unifi Zambia. This role is central to enhancing our operational effectiveness, supporting departments with complex challenges, and fostering a culture of continuous improvement.
The ideal candidate thrives in fast-paced environments, balances strategic vision with day-to-day execution, and brings a data-driven mindset to decision-making. If you’re passionate about operational excellence and ready to make a meaningful impact, we want to hear from you.
Responsibilities

Scope and implement change projects across the business.
Take charge of interdepartmental initiatives to enhance the pace and success of business scaling.
Provide process support to all departments.
Analyze core business processes and implement appropriate performance metrics.
Identify opportunities to improve efficiency, effectiveness, and customer service.
Identify, scope, and support customer journey and business systems improvements in collaboration with the Group Systems Team.
Identify, scope, and support standardized reporting enhancements with the Group Data Team.
Help instill a culture and mindset of continuous improvement.
Develop and implement long-term operational strategies that align with Unifi’s vision and goals while remaining agile and responsive to short-term needs.
Collaborate with department heads on company-wide projects and provide strategic operational input.
Use data and analytics to identify performance trends, diagnose root causes, and support decision-making.
Proactively identify potential risks and lead the implementation of effective change strategies.
Foster a company culture that puts the client at the center of every decision and interaction.
Define and track key performance indicators (KPIs) to measure initiative effectiveness and drive continuous improvement.
Regularly travel to branches, work alongside teams, and engage directly with clients.

Requirements 

Bachelor’s degree in Industrial Engineering or equivalent.
Minimum of 3 years’ experience in process engineering.
Proficient in user stories, process mapping, and identifying value-adds.
Skilled in Microsoft Excel or Google Sheets for data analysis and visualization.
Experience with SQL and other data visualization tools (beyond Excel) is a plus.
Familiarity with quality and process improvement methodologies such as Theory of Constraints, Lean, and/or Six Sigma is advantageous.
Strong organizational skills with the ability to gain buy-in for change and deliver measurable impact.
Humble yet ambitious mindset.
Confident in making tough decisions quickly, with the courage to challenge the status quo when it drives value.
Strategic thinker with exceptional problem-solving abilities and a commitment to continuous improvement.
Excellent communication and interpersonal skills, capable of collaborating effectively across departments and organizational levels.
Visionary and forward-thinking, passionate about driving operational excellence and innovation.
Highly analytical, with strong data-driven decision-making capabilities.
Meticulous attention to detail and a dedication to maintaining high standards

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