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Job Title: General Manager
Location: Lusaka
Job Type: Full-Time
Start Date: Urgently
About Us
Brand-Line Africa Limited is a media and communication consultancy firm with 20years experience on the Zambian and continental market, www.brandline.co.zm. We are currently seeking a highly motivated and experienced General Manager to lead our team, oversee daily operations, business development, initiate sales and marketing promotions and drive strategic growth.
Job Description
The General Manager will be responsible for managing the overall operations of the company, ensuring efficiency, profitability, and high-quality service delivery. The ideal candidate is a strategic thinker with strong leadership skills and a proven track record in operational excellence.
Key Responsibilities

Ensure that the organization records monthly profits between July 2025 and July 2026
Oversee daily business operations and ensure optimal performance across all departments
Develop and implement effective business strategies and programs
Monitor and analyze performance metrics to drive continuous improvement
Manage budgets, forecasts, and financial reports
Lead, mentor, and develop departmental managers and staff
Ensure compliance with all legal and regulatory requirements
Maintain and build strong relationships with clients, vendors, and stakeholders
Identify and pursue opportunities for business development and growth

Requirements

Bachelor’s degree in Sales, Marketing, Business Administration, Management, or related field (Master’s preferred)
Minimum of 5 years of management experience in a similar leadership role
Strong financial acumen and understanding of business operations
Excellent leadership, interpersonal, and communication skills
Ability to make strategic decisions and solve complex problems
Proven experience in improving processes and performance
Knowledge of industry best practices and regulatory standards
Must have a highly level of personal and professional financial discipline

What We Offer

Competitive salary and performance-based bonuses
Professional development opportunities
A collaborative and supportive work environment
Health and wellness benefits
Opportunities for career advancement

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Do you have what it takes to lead under pressure, inspire a team, and set a new standard in customer service?
Okavango Foods is seeking a seasoned and principled Customer Care Supervisor to lead our front-line service team. This is a high-responsibility leadership role that demands maturity, integrity, and hands-on experience in resolving customer complaints, managing team dynamics, and driving service excellence in a fast-paced, high-volume environment.
We are seeking a candidate with strong character who is firm yet fair, with the ability to make decisive decisions, mentor others, and promote accountability across the customer care team.
Key Responsibilities

Supervise, coach, and motivate customer care agents to meet daily, weekly, and monthly performance goals.
Handle escalated customer complaints with professionalism, urgency, and empathy.
Ensure all shifts deliver high-quality service through adherence to scripts, protocols, and service standards.
Enforce discipline and manage performance based on KPIs and structured feedback.
Conduct regular training, team meetings, and one-on-one reviews to build capacity and morale.
Coordinate with operations, sales, and logistics to ensure smooth resolution of issues and customer satisfaction.
Ensure daily end-of-shift reports and complaint logs are properly compiled and submitted.
Set the tone for a culture of excellence, resilience, and integrity in the department.

Qualifications and Experience

Diploma or Degree in Business Administration, Customer Service, Communications, or related field.
Minimum 3 years of supervisory experience in customer service or call center environments.
Proven ability to lead under pressure, manage conflict, and resolve complex customer issues.
Strong interpersonal skills and ability to work with diverse teams and personalities.
Experience in food industry or fast-paced retail environment is an added advantage.
Excellent verbal and written English; Bemba or Nyanja fluency is a plus.
Strong computer literacy – experience with ERP systems and social media customer care tools is a plus.What We Are Looking For

We’re looking for a leader, not a manager — someone who models professionalism, holds the team to high standards, and knows how to handle tough conversations with grace and firmness. If you’re ready to leave excuses behind, own your leadership, and make a lasting impact, we want to hear from you.
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DEPARTMENT & FUNCTION:

Purchasing of Goods and Services from cost effective vendors.
Supplier due diligence and selection.
Facilitate order process and expedite delivery.
Review all vendors and suppliers’ performance.
Ensure procurement process comply and are done within applicable law and regulations.

ROLE OF THE POSITION (Brief statement about the purpose of the position):

To procure material and services on cost effective basis.
Maintain purchase records and other important data.
Identify reliable and cost-effective vendors to supply good and services.
Create and maintain relationships with vendors/suppliers.
Monitor, evaluate and improve supplier performance.
Expedite delivery of materials and services to site.
Negotiate pricing and supply contracts.

PRIMARY RESPONSIBILITIES:

Assisting in the selection of appropriate suppliers and contractors, to promote good procurement practice with due regard to sustainability, ethical purchasing standards and costing.
Maintain good relationships with suppliers and negotiate prices on a regular basis Base Efficiently and Effectively.
Develop sourcing strategies.
Keep procurement records daily.

SECONDARY / ADDITIONAL RESPONSIBILITIES :

Weekly/Monthly reports submission.
SAP development to simplify the procurement process.
Conduct trainings to end users on procurement functions, procedures and process.

KEY SKILLS REQUIRED
i) Functional
ii) Behavioral
: A. Functional

Strategic Skills
Negotiation Skills
Analytical Skills
Financial Acumen
Technology Aptitude

B. Behavioral

Leadership Skills
Inter Personnel Skills
Communication Skills

EXPERIENCE & INDUSTRY BACKGROUND : 5 years’ work experience
QUALIFICATION : Diploma in Purchasing and Supply
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DEPARTMENT & FUNCTION: C & I
ROLE OF THE POSITION (Brief statement about the purpose of the position):
Responsible for DCS, PLC, Turbine & its axillaries & water system.
PRIMARY RESPONSIBILITIES:
Project services:

Reviewing of engineering designs, drawings, installation & specifications of the project equipment.
Erection, testing and commissioning of Boiler & BOP related instruments.
DCS & PLC logic testing and commissioning activities.
Following P&IDs & control loos.
Following cable laying schedules and termination drawings.
Installation, commissioning & testing of online analyzers and CEMS system
Installation, testing and calibration of the pressure, flow level and temperature measuring instruments.
Installation, commissioning & testing of steam and water sampling system related instruments.
 Oversee day-to-day operations on the construction site and ensure work is executed according to project plans, drawings and specifications.
 Ensuring of all technical aspects of the project meet required standards and regulations while executing the work.
Monitoring of progress and ensure adherence to the project schedule.
Coordinating with the contractor, subcontractors, laborers, and other professionals for execution of the work. Notify to the immediate head in case of any delays in the work schedules.
Arriving at the catch-up plans in coordination with the contractors.
Reviewing of testing and commissioning procedures.
Conducting inspections and ensure the quality work is being carried out as per procedures and signing on the protocols at your capacity. Deviations are to be logged, informed to the immediate head and taken up with the contractor with proper procedure.
Attending daily, weekly and monthly meetings with the project team for discussions on status updates of the project, deviations on the activities and mitigations.
Seeking clarification from the  contractors in case of discrepancies observed.
Ensuring the equipment or system is commissioned as per laid procedures, OEM recommendations.
Monitoring use of materials, tools, and equipment during execution of the project.
Submission of reports to the immediate head required reports.
Providing/seeking technical guidance and support to/from the project team in case of any requirement.
Ensuring and enforcing health and safety regulations followed on-site. Report incidents or hazards and follow up on corrective actions
Preparing of punch lists and submission to the contractor after discussing with the project team.
Ensuring the punch list works are carried out by the contractor .
Ensuring drawings and documents are received from the contractor about each and every equipment.
Documenting of changes and maintain records throughout the project.

SECONDARY / ADDITIONAL RESPONSIBILITIES : O & M services:

Reporting to the immediate head and follow his instructions
Preparation of standard maintenance procedures (SMPs), Risk Assessment Documents (RADs) with respect to the equipment.
Conducting daily toolbox talk (TBT) with respect to the work to be carried out and maintaining the records for them.
Planning and doing Routine, Preventive, Predictive and breakdown maintenance in line with SMPs, RADs, O&M Manuals and work instructions with a valid work permit on the following equipment.
Pressure, flow level and temperature measuring instruments.
Online analyzers.
CEMS system.
Air compressor related instruments.
Ash handling plant related instruments.
Lime handling plant related instruments
Ensuring the availability of equipment with the desired operational efficiency.
Review and update of equipment protection logics as per site condition and requirement.
Fault analysis & troubleshooting of equipment, Breakdown analysis of the equipment to avoid repetition of defects/trips.
Obtaining the quotations from vendors, if required, for the procurement of spares and consumables. Maintaining records for the same to ensure the availability of required spares.
Maintenance of equipment history cards.
Providing input to prepare the Daily activity report/ weekly report/Monthly report.
Working towards achieving KPI targets.
Inspection of PPE/Tools and maintaining the updated record.
Reviewing of SMPs, RADs updating them with amendments faced during working.
Following safe maintenance practices.
Maintenance of equipment history cards.
Updating of maintenance history in the SAP with respect to the equipment maintenance.
Implementation of 5S in responsible areas.
Ensuring good housekeeping in the areas being looked after.
Providing good suggestions in the form of process improvement and cost savings for company development. Update the drawings and documents according to the suggestions if required.
Maintaining the departmental records, like training /modifications/suggestions/cost savings and other important documents.
Planning and following of unit planned & unplanned shutdown maintenance activities.

KEY SKILLS REQUIRED
i) Functional
ii) Behavioral
A. Functional

Knowledge of a thermal power plant
C & I equipment.
Planning skills
Organizing skills
Analytical skills
Man, management skills

B. Behavioral

Team building skills
Leadership skills
Interpersonal skills
Communication skills

EXPERIENCE & INDUSTRY BACKGROUND :

10 years of Hands-on experience in C & I Eng.
Thermal power plant experience more than 100 MW is required.

MINIMUM QUALIFICATION :

Bachelor Degree / Diploma in Electronics & instrumentation Engineering
Must have EIZ /ERB certifications

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Requirements:

Degree in Occupational Heath and Safety or related discipline
3-5 years experience
Experience with drilling and remote camps preferred
Tentative start date 01 July
Program duration approx. 6 months, until rainy season
Roster to be determined, likely 3weeks onsite 1 week off

To be considered for this position you must clearly show in your application the knowledge and experience that you have in the occupational health and safety role in a mining, exploration or construction environment.
You must also have your certifications certified by The Zambia Qualifications Authority (ZAQA)

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A reputable academic institution is seeking qualified, motivated, and experienced individuals to join its team in the following positions:
1. CHIEF LIBRARIAN
Reports To: Vice Principal
Key Responsibilities:
Provide strategic leadership in the planning, development, and management of library services.
Supervise library operations including acquisition, cataloguing, circulation, and digital resources.
Manage library staff and develop professional training programs.
Ensure compliance with institutional policies and standards.
Promote library services to the academic community and support research and learning initiatives.
Qualifications and Experience:
A Master’s degree in Library and Information Science (MLIS) or related field from a recognized institution.
A minimum of 7 years post-qualification experience in a reputable academic or research library, with at least 3 years in a senior management role.
Proficiency in library automation systems and digital resource management.
Strong leadership, interpersonal, and communication skills.
Membership in a recognized professional library association is an added advantage.
2. ASSISTANT LIBRARIAN
Reports To: Chief Librarian
Key Responsibilities:
Assist in cataloguing, classification, and circulation of library materials.
Support library users in accessing physical and electronic resources.
Maintain records and assist with the organization of library programs.
Perform routine administrative tasks and provide reference services under supervision.
Contribute to digital library services and the development of online resources.
Qualifications and Experience:
A Bachelor’s degree in Library and Information Science or equivalent from a recognized institution.
A minimum of 2 years relevant working experience in a library environment.
Familiarity with modern library systems and technologies.
Strong organizational and customer service skills.
Willingness to learn and contribute positively to a team environment.
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Job Summary
The Head of Finance at Bayobab Zambia is a strategic financial leader responsible for overseeing the company’s financial operations, ensuring fiscal discipline, and driving financial performance. This role ensures the financial viability and profitability of the organization through effective financial planning, risk management, and operational efficiency.
Key Responsibilities
1. Strategic Financial Leadership

Formulate and execute robust financial strategies that support Bayobab Zambia’s business plan and long-term growth.
Provide commercially grounded financial advice to the Managing Director and leadership team to influence strategic decisions.
Champion cost optimization, revenue growth, and margin improvement initiatives.

2. Financial Planning & Analysis

Lead the annual budgeting, forecasting, and long-term planning processes.
Conduct variance analysis and provide insights on financial trends, risks, and opportunities.
Develop business cases for new investments and capital expenditure, ensuring alignment with ROI targets.

3. Governance, Risk & Compliance

Ensure full compliance with local tax, statutory, and regulatory requirements.
Implement and maintain a strong internal control environment aligned to group financial policies and audit standards.
Oversee timely preparation of audited financial statements and manage external audit relationships.

4. Operational Financial Management

Oversee finance operations including accounts payable/receivable, cash flow management, general ledger, and procurement finance.
Ensure the accuracy, timeliness, and integrity of financial reporting.
Drive efficiency in working capital and liquidity management.

5. People & Team Leadership

Lead, coach, and develop a high-performing finance team with strong capabilities in business partnering, control, and reporting.
Promote a culture of accountability, integrity, and continuous improvement.
Set clear performance goals, conduct regular reviews, and support professional development and succession planning.

6. Stakeholder Engagement & Business Partnering

Act as the key financial representative on the Bayobab Zambia executive leadership team.
Partner with cross-functional teams to evaluate business performance and support operational execution.
Liaise with Group Finance and regional offices to ensure alignment with enterprise-wide financial targets and policies.

Education:

Minimum CPA / CIMA /ACCA
Minimum 4-year degree in Finance or Business
Master’s degree in Finance an added advantage

Experience:

5+ years of post-qualification experience in accounting and finance operations with at least 3 years in Telecom industry;
3–4 years in a managerial role, with a proven track record of driving financial success;
Experience in wholesale, infrastructure, or B2B telecommunications is an added advantage.

Candidates are mandated to answer the below on their cover page to the hiring Manager.
Values are the core of Bayobab Zambia’s culture. Our five values called ‘Live Y’ello is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

 Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion

Closing date is 10th June 2025.
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Huachen International Supply Chain Limited is seeking to employee 150 experienced tanker fuel drivers. Come tomorrow for the practical tests with the following:
1. Application Letter
2. Curriculum Vitae (CV)
3. Certified fingerprints
4. Passport copy with border stamps
5. CE-class Dangerous Goods and PSV licence
6. Two (2) passport-size photos
7. Recent medical report
8. Utility bill or title deed (proof of residence)
9. BELSAM/ENAC certification
10. National Registration Card (NRC) copy
11. Yellow Book and
12. At least 3 to 4 references from previous employers
Location: Baluba Farm along Mufulira-sakania road
More details call: 0767702291 or email to: hr2huachen-zam.com
Please note that this is a walk in interview.
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Mount Meru is hiring a Zambian candidate for below position –
Job Title: Sales and Operations Manager
Industry: Plastic Houseware
Location: Makeni, Lusaka, Zambia
Job Summary:
We are seeking a results-driven Sales and Operations Manager to oversee and coordinate sales strategies and operational functions within our plastic houseware manufacturing company. This role requires someone who can grow the market across Zambia and surrounding regions, manage client relationships, and ensure smooth coordination between production, inventory, and distribution.
Key Responsibilities:
Sales Management:

Develop and lead a sales team and motivate the team to meet and exceed KPIs.
Develop and implement national and regional sales strategies for plastic houseware products.
Identify and grow new markets, customers, and distribution channels across Zambia and neighboring countries.
Build and maintain strong relationships with wholesalers, supermarkets, hardware chains, and informal markets.
Manage key accounts and build strong relationships with distributors, retailers, and B2B clients.
Monitor competitor activity and market trends to adjust strategies accordingly.
Prepare and negotiate sales contracts with clients and distributors.
Monitor sales performance and analyze trends to identify new opportunities.

Operations Management:

Coordinate with production to align output with market demand.
Oversee end-to-end operations, including production planning, inventory management, warehousing, and logistics.
Coordinate with production teams to align output with customer demand.
Ensure timely delivery and optimal stock levels across the supply chain.
Work with the production and finance team to improve operational efficiency, reduce wastage, and minimize production costs.

Team Leadership:

Develop and supervise a sales team and operations staff.
Conduct training and performance reviews.
Supervise and lead the sales and logistics teams.
Conduct regular performance reviews and staff training.
Foster a accountability, and a results-oriented, customer-centric culture.

Reporting and Analysis:

Prepare monthly and quarterly reports on sales performance, inventory levels, and operational metrics.
Use data to forecast demand and adjust plans accordingly.
Collaborate with finance and senior management on budgeting and planning.

Qualifications:

Bachelor’s degree in Business Administration, Sales, Operations Management, or related field.
Proven track record in driving sales growth and streamlining operations.
Strong leadership, negotiation, and analytical skills.
Minimum of 5 years’ experience in sales and operations, ideally within manufacturing or FMCG sectors in Zambia.

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We are looking for a Junior Accountant with a strong passion for systems and technology to join our growing consultancy team. This is a hybrid role that combines core accounting knowledge with hands-on experience in software implementation and support, including ERP, accounting software, and cloud-based tools.
You will work closely with clients to set up and support systems such as Sage, QuickBooks, Zoho, Odoo, and Palladium, and provide training and accounting support.
Key Responsibilities
Assist with client onboarding and system setup (ERP/Accounting software)
Provide first-level support and training to clients using accounting and business software
Perform basic accounting tasks: reconciliations, data migration, report generation
Work with the senior consultants to prepare client reports and presentations
Assist with testing and documenting system features and process improvements
Troubleshoot and escalate system issues as needed
Maintain accurate project documentation and client support logs
Minimum Requirements
1+ year working experience in an accounting role with exposure to business software (e.g., Sage, QuickBooks, Odoo, Zoho, Xero, Palladium)
Familiarity with accounting processes: journals, ledgers, reconciliations, reporting
Proficient in Microsoft Excel and general computer skills
Good communication and client service skills
Fast learner with ability to grasp software tools quickly
Added Advantage
Experience with any ERP/Accounting software implementation
Certification or training in Sage/Zoho/Odoo/Palladium
Interest in building a long-term career in Business Systems Consulting
What We Offer
Competitive starting salary of ZMW 6,500
Hands-on training in multiple business systems
Exposure to real consulting work with diverse industries
Career growth into ERP implementation, systems analysis, or senior consulting
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