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The Specialist: Key Account Sales at Bayobab Zambia is a strategic commercial partner responsible for driving revenue growth and managing key customer relationships across the fixed infrastructure wholesale segment. This role plays a critical part in expanding the company’s market presence by delivering tailored connectivity solutions to both internal customers (MTN Group OpCos) and external customers (3rd parties, e.g., global carriers, ISPs, MNOs, and digital players).
This role ensures commercial success through proactive account management, solution-based selling, and strong stakeholder engagement. It involves identifying new business opportunities, negotiating high-value contracts, and ensuring customer satisfaction while aligning with Bayobab Zambia’s broader strategic and operational goals.
Key Responsibilities
1. Strategic Sales Leadership

Drive the Zambia FibreCo wholesale business by capturing incremental revenue from both internal (MTN OpCos) and external (global carriers, ISPs, MNOs, digital players) customers.
Define and execute strategic sales plans to increase market penetration and customer acquisition.
Develop and maintain executive-level relationships with key clients, providing consultative support and thought leadership.

2. Customer Relationship Management

Manage the full customer lifecycle, from acquisition to post-sales support, ensuring high satisfaction and retention.
Lead the development of tailored solutions that meet customer needs and align with Bayobab’s infrastructure capabilities.
Conduct onboarding and education sessions for new clients to ensure optimal use of services.

3. Sales Operations and Delivery Coordination

Ensure timely implementation and delivery of sold services by coordinating with internal implementation and managed services teams.
Track and manage all customer transactions, ensuring accurate billing and timely revenue collection.
Monitor service delivery performance and resolve escalations within agreed SLAs.

4. Market Intelligence and Commercial Strategy

Monitor market trends, competitor activity, and pricing dynamics to inform sales strategy and product positioning.
Provide feedback to pricing and product teams to ensure competitiveness and relevance of offerings.
Contribute to the development of the wholesale business plan and commercial forecasts.

5. Cross-functional Collaboration

Work closely with technical, product, and finance teams to manage solutions, supplier relationships, and commercial terms.
Support procurement and capacity planning by providing customer demand insights and sales forecasts.
Collaborate with the credit team to ensure timely payments and manage customer credit exposure.

6. Performance Management and Reporting

Track and report on key account performance, revenue growth, and customer satisfaction metrics.
Provide regular updates to leadership on sales pipeline, market opportunities, and strategic account developments.
Recommend actions to improve sales effectiveness and customer engagement.

7. Professionalism and Continuous Improvement

Stay informed on industry developments, emerging technologies, and best practices in wholesale telecom sales.
Uphold the highest standards of ethics, professionalism, and customer service.
Continuously seek opportunities to improve sales processes, tools, and customer engagement strategies.
Any other duties assigned.

Education:

Grade 12 Certificate
Business/Marketing or equivalent professional Diploma
Degree is advantageous

Experience:

3 years’ experience in a sales environment, at least 1 Experience in Telecommunications
Experience working in a global/multinational enterprise with a good understanding of emerging markets
Demonstrated track record as a relationship builder
Corporate Sales & Marketing
Customer Relationship management
Products and services training
Key Account Strategies
Effective oral and written communication skills
Negotiation Skills

Candidates are mandated to answer the below on their cover page to the hiring Manager.
Values are the core of Bayobab Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

 Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion

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Play it Forward Football Club (PFFC) is seeking a proficient and ambitious individual to join our team of dedicated staff in Zambia. The person will lead on overall strategy, budget, planning, administration, logistics and technical team management. This individual will work closely with the Senior Management Team of the NGO Play it Forward Zambia (PFZ) and the CEO of Play it Forward in the UK.
Background 
Our mission is to empower young Zambians to develop sustainable livelihoods through quality education and health activities. Play it Forward FC inspires and empowers a whole new generation of young people to take control of their lives. We engage over 1,500 young people every year in a wide range of programmes from health education & HIV testing to literacy, coding, mentoring and support towards higher education and employment. Our support on and off the pitch, ensures that young people emerge from our programmes with new skills to succeed in school, the workforce and in life.
PFFC currently has a men’s team who play in FAZ Southern Province Division One and a women’s team in the FAZ Women’s Super League.
Job Details
Location: Play it Forward Office, Livingstone, Zambia
Salary & Benefits: Competitive
Contract: 2 year contract, subject to a 3-month probationary period
Type: Full-time
Reports to: Senior Management Team (Zambia) and CEO (UK)
Essential skills and experience

Appropriate qualifications in Football/Sports Business, talent identification, youth development
Minimum of 5 years’ experience in strategic football planning and player development, both on and off the pitch
Strong knowledge of event operations and sports team logistics
Knowledge of Zambian League structures, Football Association of Zambia (FAZ) and CAF/FIFA rules and regulations
Substantial experience of managing high level players and/or talented young players
Strong and proven staff and coach leadership and management capability
Excellent English communication and interpersonal skills
Safeguarding and child protection practices

Main duties and responsibilities
1. Football Management 
Key Deliverable: Managing all aspects of training and match operations.

Organise league fixtures, matches and tournaments to create a culture of inclusive and competitive football.
Improve academy structure by creating clear player pathways with coaching staff that lead to success.
Use the success of the men’s and women’s senior teams to inspire younger players and promote the charitable work of Play it Forward Zambia.
Promote a culture of excellence and holistic player development aligned with our missions and values.
Ensure student athletes continue to balance education alongside their football development.

2. Football Administration
Key Deliverable: Provide comprehensive administrative & operational support.

Managing the logistical aspects of the team’s travel schedule, including booking transportation, visa appointments and hotels as needed.
Liaising with opposition clubs and match officials with regards to match arrangements.
Ensure there is efficient, digital file management on all required player documentation (E.g., registration, medical report, technical report, disciplinary report).
Stay updated with the latest Rules & Regulations set forth by the Football Association of Zambia for leagues in which we participate.

3. Performance Management 
Key Deliverable: Effectively manage all coaching staff.

Devise and implement the coaching and support structure for all men’s and women’s teams, leading areas such as the appointment of appropriate coaches, player recruitment and training programmes throughout the pathway.
Meet regularly with the football coaches and hold them accountable to KPI’s.
Promote continuous coach development through training and course qualifications to build capacity.
Ensure staff Job Descriptions deliver the organisational strategic objectives, and personal / professional objectives.
Conduct annual appraisals based on personal objectives and targets and agree performance related pay with the CEO.
Lead, co-ordinate and drive the delivery of support services (sports science, sports medicine and strength and conditioning) to the performance squads.

4. Public Relations 
Key Deliverable: Expand business opportunities for the football club by engaging with external stakeholders.

Develop new and expand existing commercial activity to support both the development of football and to contribute to meeting the agreed income targets.
Promote the profile of the football club, nationally and internationally.
Represent PFFC in FAZ meetings and other club related matters.
Communicate with the media (tv, newspapers, radio) to raise our profile and tell our story.
Establish, develop and maintain excellent working relationships with key stakeholders, partners and donors in country.

5. Business Development
Key Deliverable: The football club continues to grow in capacity and sustains enough income to support itself and the players that we work with.

Research and engage with local sponsorship opportunities with businesses and corporates to generate financial or in-kind support.
Contribute to the development and implementation of a business development strategy.
Diversify income by establishing social enterprise activities to create financial sustainability.

6. Financial Management 
Key deliverable: Prepare, manage and monitor the football budget in line with the organisation’s financial procedures.

Ensure that there is a robust internal control environment, including sound policies and procedures that safeguard staff and the assets of the organisation and funding partners.
Ensure all expenditure is within monthly and annual budget restrictions.
Ensure that established policies and procedures on HR, administration, finance, and programmes are understood by coaching staff, implemented and regularly reviewed.

7. Other

Manage facilities, training equipment and any other club property to the highest standard.
Ensure all staff that come into contact with children undertake appropriate safeguarding training and understand the club’s child protection policy.
Ensure that Health and Safety is prioritised in every area of PF’s work, especially first aid and road safety.

To learn more about the work we do visit our website:
www.play-itforward.org
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Key Responsibilities:
Assist with day-to-day HR functions and administrative tasks.
Maintain and update employee records in both hard and soft formats.
Process documentation related to staffing, recruitment, training, and performance evaluations.
Coordinate HR projects, including meetings and training sessions, and take minutes.
Address employee inquiries regarding HR policies and regulations.
Schedule interviews and communicate with candidates.
Conduct orientation for new hires.
Provide data for payroll preparation, including absences and leave records.
Education and Experience Requirements
Qualifications:
Minimum of a diploma or certificate in Human Resource Management or Business Administration.
2-3 years of proven experience as an HR Assistant or in a similar role.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Skills:
Basic understanding of labor laws.
Strong organizational and communication skills.
Membership in the Zambia Institute of Human Resources Management is preferred.
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Trakkers Transport Limited is involved in the transportation business of Fuel, Acid and Dry cargo within Zambia and the SADC region, is urgently looking for dynamic, highly qualified and experienced individuals for employment as Truck Drivers for Fuel Tankers.
Job Purpose:
To operate a truck or and trailer to deliver cargo to company contracted sites of clients while complying with all safe work practices, policies and procedures.
Key Responsibilities:

Deliver goods while operating a truck, over intercity routes or sometimes spanning several countries
Load, handle and transport fuel or heavy cargo safely
Complete and verify paperwork of the assigned cargo
Deliver load with good attention to customer service and safety
Adhere to laws for commercial vehicles and all state (SADC) traffic laws

 
Qualification and Requirements:

Grade 9 / 12 school certificate
Must have minimum 5 years’ experience in a similar job working for reputable companies
Valid PSV driver’s license class ‘GD’
Must have valid Dangerous Goods and Defensive Driving Certificates preferably from (ENAC/BELSAM/ST JOHNS)
Must be medically fit
Clean driving records a must
Able to pass random drug tests

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Job Title: Suspension Mechanic
JOB PURPOSE:
Responsible for servicing, repairing, and maintaining suspension systems. This includes inspecting, troubleshooting, and diagnosing suspension issues, performing preventive maintenance tasks, and ensuring high-quality work.
KEY RESPONSIBILITIES:
Inspect, maintain, and repair suspension systems.
Diagnose and repair faults in suspension systems.
Perform tests on suspension components.
Conduct routine maintenance and servicing.
Troubleshoot and diagnose suspension issues.
Document work and maintain records.
Comply with health and safety regulations.
QUALIFICATIONS AND REQUIREMENTS:
Grade 12 School Certificate.
Certificate or higher in Automotive or Mechanical Repair (suspension systems experience a plus).
Proven ability to maintain and repair suspension systems.
Experience with hand and power tools.
Ability to diagnose and repair suspension faults.
Teamwork and collaboration skills.
Job Experience: 3 to 5 years requirements
Work Hours: 8
Experience in Months:
Level of Education: Professional Certificate
Education Requirement: No Requirements
Work Hours: 8
Experience in Months: 36
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Jerome Fleischer School
We are seeking a qualified and motivated Business Studies & ICT Teacher with solid expertise in both subjects. The ideal candidate will be forward-thinking, passionate about education, and ready to equip students with the skills needed in today’s digital and business environments..
Key Requirements:

Bachelor’s degree in Business, ICT, or a related field
Valid Teaching Council of Zambia (TCZ) registration and practicing license
Demonstrated experience teaching Business Studies and ICT, preferably at secondary level
Excellent communication, classroom management, and digital literacy skills
Administrative or managerial experience will be a distinct advantage

We are looking for a team player who is committed to academic excellence and student growth, with the drive to contribute meaningfully to both teaching and school development.
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People who meet the following responsibilities and qualifications are eligible to apply
Brief introduction
Zambia-China Economic & Trade Cooperation Zone Development Limited (ZCCZ) is the 1st declared MFEZ in Zambia by the Zambian government. We are working to develop two Multi-Functional Economic Zones in both Chambishi and Lusaka through the construction of infrastructure and the attraction of Foreign Direct investment.
Human Resources to perform duties, ensure accuracy and provide excellent service. The successful candidate will be responsible for the following key Duties:
a.    Assist in the design, development and delivery of strategic and operational HR services of the company.
b.   Assist in carrying out staff audits, identify gaps and propose staffing levels for the company.
c.    Implement HR policies, practices, and procedures, and ensure compliance with legal laws and/or regulations as regards to recruitment.
d.   Assist in the drafting of job advertisements for vacant jobs, screening applications, shortlisting, interviewing and selecting candidates.
e.    Assist in reviewing departmental recruitments, review contracts and renewals to ensure all records are up to date.
f.    Maintain up-to-date and accurate staff records and filing system.
g.   Negotiate salaries, working conditions with staff and trade unions representatives
h.   Support the preparation of staff payroll every month.
Qualifications

Full grade 12 certificate, Diploma in Human Resource Management, Business Administration or any related discipline. A Bachelor’s degree will be an added advantage
Must be a paid-up member of Zambia Institute of Human Resource Management
3 to 5 years proven work experience in a similar role
Experience with office management software like MS Office (MS Excel and MS Word, specifically) and office equipment
Excellent written and verbal communication skills.

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SENIOR TECHNICAL SALES REPRESENTATIVE (LUSAKA)

Provide technical support to customers, offering guidance on fish feed usage, application, and troubleshooting issues related to growth rates, feed conversion ratios (FCR), and fish health.
Promote the Aller Aqua brand through engaging with customers, showcasing product benefits, and participating in promotional campaigns to boost market presence.
Respond promptly and professionally to customer inquiries, resolving concerns related to product performance, delivery, or usage to maintain strong relationships.
Conduct on-site visits to customer locations, including fish farms, to assess needs, provide hands-on support, and strengthen client trust.
Collaborate with the sales team to develop strategies that align with sales targets and enhance brand visibility.
Monitor market trends and customer feedback, reporting insights to senior management to inform product and service improvements.
Maintain accurate records of customer interactions, technical support provided, and sales activities for reporting purposes.

QUALIFICATION AND ATTRIBUTES:

Full Grade Twelve School Certificate (GCE)
Bachelor’s degree preferably in Aquaculture. Advanced knowledge in fish nutrition is a plus.
Minimum of 3-5 years of experience in a technical sales role within the aquaculture or related industries.
Effective problem-solving skills and the ability to handle technical inquiries.
Strong understanding of fish nutrition, feed composition, and aquaculture practices.
Excellent interpersonal and communication skills
Strong analytical skills to diagnose problems and recommend effective solutions to customers
Proven track record of achieving sales targets and providing technical support.

 
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RETAIL TECHNICAL SALES REPRESENTATIVE (CHILANGA)
KEY RESPONSIBILITIES:

Develop and maintain an in-depth understanding of the fish feed products, including their nutritional benefits, usage, and application.
Assist customers in selecting the right products for their specific needs, considering species, growth stages, and environmental conditions.
Conducting training sessions for customers to enhance their understanding of the technical aspects of fish feeding.
Coordinating sales to achieve set objectives.
Diagnose and resolve issues related to feed performance, such as growth rates, feed conversion ratios (FCR), and fish health concerns.
Identify potential new customers and markets and support the sales team in expanding the customer base.
Conduct regular on-site visits to build strong relationships with customers and understand their operational challenges.
Work closely with the sales team to develop and execute sales strategies, promotional campaigns, and customer outreach programs.
Monitor industry trends, competitor activities, and market demands to identify opportunities and threats.
Prepare detailed reports on customer feedback, sales performance, and market conditions for senior management.
Visit fish farms and other customer sites to provide hands-on technical support and troubleshoot issues related to feed usage, fish health, and water quality.
Act as the first point of contact for customer complaints or concerns, ensuring timely and effective resolution.

QUALIFICATION AND ATTRIBUTES:

Full Grade Twelve School Certificate (GCE)
Bachelor’s degree preferably in Aquaculture. Advanced knowledge in fish nutrition is a plus.
Minimum of 2-3 years of experience in a technical sales role within the aquaculture or related industries.
Effective problem-solving skills and the ability to handle technical inquiries.
Strong understanding of fish nutrition, feed composition, and aquaculture practices.
Excellent interpersonal and communication skills
Strong analytical skills to diagnose problems and recommend effective solutions to customers
Proven track record of achieving sales targets and providing technical support.

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