Blog

Functional area:  Human Resources

Onsite or Remote:  Onsite

Country/Region:  ZM

City:  Chingola

Location:  
Chingola, Copperbelt Province, ZM, 10101

Company name:  Epiroc Zambia Limited

Date of posting:  May 20, 2026

 
Mission of the role:

To lead and deliver end-to-end human resource services at site level, acting as a strategic HR partner to line management. The role is responsible for driving workforce effectiveness through proactive talent management, employee relations, performance optimization, compliance, and organizational development initiatives, while ensuring alignment with Epiroc’s business objectives, values, and statutory requirements.
 
 
Your Mission:

 

Act as a strategic HR partner to line management, providing guidance on workforce planning, employee relations, performance, and talent decisions.
Onboarding, and employee lifecycle management
Lead and manage disciplinary and grievance processes, ensuring fairness, consistency, and legal compliance.
Drive performance management processes, including goal setting, reviews, and performance improvement initiatives.
Support talent management and succession planning, identifying capability gaps and coordinating development interventions.
Ensure full compliance with labour laws, internal policies, and audit requirements.
Review and validate payroll inputs and act as an escalation point for complex payroll issues.
Maintain HR data integrity, reporting, and analytics to support business decision-making.
Champion employee engagement, culture, and inclusion initiatives.

 
Your Profile:

Bachelor’s Degree in Human Resources or related field.
6-8 years’ experience in a progressive HR generalist role.
Strong experience in handling complex employee relations cases and advising management.
Sound knowledge of Zambian labour laws and HR best practices.
Strong interpersonal and communication skills with the ability to influence stakeholders.
High level of integrity, confidentiality, and professionalism.
Strong organizational and time management skills with the ability to manage multiple priorities.
Proficiency in MS Office and HR systems.
Experience in a mining or industrial environment is an added advantage.

 
Location: Chingola, Zambia
Last Date to Apply: 27 May 2026
 

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn’t just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com

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The Securities and Exchange Commission (SEC) is a body corporate established under the repealed Securities Act, Cap. 354 of the Laws of Zambia and whose existence is continued under the new Securities Act, No. 41 of 2016. SEC has the objective of inter alia regulating and developing the Zambian Capital Markets and is responsible for the supervision and development of the Capital Markets in Zambia as well as the licensing of financial intermediaries, collective investment schemes and securities exchanges, the registration of securities to be issued such as debt and equity instruments, and the authorization of transactions in entities registered with SEC.

SEC now seeks to recruit qualified Zambians to fill the following positions:
Manager – Buildings and Maintenance
7.1 Grade: SEC07
7.2 Job Purpose
To manage and coordinate the Commission’s building maintenance, renovation and infrastructure development activities in order to ensure that SEC facilities are safe, compliant, cost-effective and aligned with operational requirements.
7.3 Key Result Areas and Principal Accountabilities

Key Result Area
Principal Accountabilities

Infrastructure Management
Manage maintenance and upkeep of the Commission’s buildings, plant and equipment.

Renovation and Construction Projects
Supervise planning and implementation of renovation and construction works.

Procurement and Contract Management
Coordinate procurement of construction materials and services in line with Public Procurement regulations.

Technical Oversight and Quality Control
Provide technical guidance and supervision to contractors and service providers.

Facilities Risk and Compliance Management
Manage infrastructure-related risks, including health and safety compliance requirements.

Budget and Resource Management
Develop and manage infrastructure and maintenance budgets.

Reporting
Prepare and submit project status, maintenance and performance reports.

Supervision
Supervise human, financial and other resources under the unit.

7.4 Required Competencies / Personal Qualities
i. Strong project management and supervisory skills;ii. Sound knowledge of BOQ interpretation, detailing and specifications;iii. Knowledge of Public Procurement procedures and contract management;iv. Infrastructure risk assessment and quality control skills;v. Budgeting and financial management skills;vi. Analytical and problem-solving skills;vii. Good interpersonal and communication skills;viii. Initiative and ability to work with minimal supervision; andix. Computer literacy.
7.5 Qualifications / Requirements
• Full Grade Twelve (12) School Certificate;• Bachelor’s degree in civil engineering, Construction Management, Building Science or equivalent;• Master’s degree in project management, Construction Management, Engineering or Business Administration will be an added advantage; and• Registered Member of the Engineering Institution of Zambia (EIZ) with a valid practising licence.• All qualifications must be ZAQA verified.
7.6 Minimum Relevant Work Experience
• Minimum of six (6) years’ relevant experience in building maintenance, construction, infrastructure management or project management, of which at least four (4) years should be at supervisory or management level; and• Experience in managing Government projects, contract administration, infrastructure budgeting and facilities risk management will be an added advantage.
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The Securities and Exchange Commission (SEC) is a body corporate established under the repealed Securities Act, Cap. 354 of the Laws of Zambia and whose existence is continued under the new Securities Act, No. 41 of 2016. SEC has the objective of inter alia regulating and developing the Zambian Capital Markets and is responsible for the supervision and development of the Capital Markets in Zambia as well as the licensing of financial intermediaries, collective investment schemes and securities exchanges, the registration of securities to be issued such as debt and equity instruments, and the authorization of transactions in entities registered with SEC.

SEC now seeks to recruit qualified Zambians to fill the following position:
1.0 Director – Corporate Services
1.1 Grade: SEC09
1.2 Job Purpose
To oversee the provision of human resource, administrative, logistical, ICT and support services in order to facilitate efficient and effective operations of the Commission.
1.3 Key Result Areas and Principal Accountabilities

Key Result Area
Principal Accountabilities

Human Resource Management
Provide strategic oversight of human resource management functions to enhance staff morale and optimise utilisation of human capital.

Human Resource Development
Oversee the planning and implementation of human resource development initiatives to support staff growth and improve organisational performance.

Integrity Committee
Oversee the institutionalisation and implementation of Integrity Committee activities to promote ethical conduct and awareness on corruption prevention.

Administrative and Logistical Services
Ensure efficient provision of administrative and logistical support services to facilitate smooth Commission operations.

Industrial Relations
Manage relationships with labour unions and employees in order to promote industrial harmony.

Terms and Conditions of Service
Oversee interpretation and application of the Terms and Conditions of Service to ensure compliance and consistency.

Cross-Cutting Issues
Oversee implementation of cross-cutting programmes in line with national and institutional policies.

Staff Welfare and Wellness Programmes
Oversee development and implementation of staff welfare and wellness programmes.

Change Management
Provide leadership in development and implementation of change management initiatives.

ICT Services
Oversee provision of ICT services to support efficient service delivery.

Risk Management
Oversee development and maintenance of the department’s risk register.

Performance Management
Oversee implementation of work plans and the performance management system.

Management and Resource Utilisation
Oversee effective utilisation of human, financial, and other resources.

1.4 Required Competencies / Personal Qualities
i. Leadership skills;ii. Interpersonal skills;iii. Computer literacy;iv. Negotiation skills;v. High levels of integrity and confidentiality; andvi. Good analytical skills.
1.5 Qualifications / Requirements
• Full Grade Twelve (12) School Certificate;• Bachelor’s degree in business administration or its equivalent; and• Membership of the Zambia Institute of Human Resource Management (ZIHRM)• All qualifications must be ZAQA verified.

1.6 Minimum Relevant Work Experience
• Minimum of ten (10) years’ relevant work experience, four (4) of which must be at management level.
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The Securities and Exchange Commission (SEC) is a body corporate established under the repealed Securities Act, Cap. 354 of the Laws of Zambia and whose existence is continued under the new Securities Act, No. 41 of 2016. SEC has the objective of inter alia regulating and developing the Zambian Capital Markets and is responsible for the supervision and development of the Capital Markets in Zambia as well as the licensing of financial intermediaries, collective investment schemes and securities exchanges, the registration of securities to be issued such as debt and equity instruments, and the authorization of transactions in entities registered with SEC.
SEC now seeks to recruit qualified Zambians to fill the following positions:
Manager – Green Finance Unit
5.1 Grade: SEC07
5.2 Job Purpose
To undertake implementation of initiatives in order to develop a green and sustainable finance market.
5.3 Key Result Areas and Principal Accountabilities

Key Result Area
Principal Accountabilities

Stakeholder Awareness Initiatives
Undertake development and implementation of stakeholder awareness initiatives to raise awareness on green and sustainable financing instruments.

Capacity Building Programmes
Undertake development and delivery of capacity building programmes to facilitate introduction and utilisation of green and sustainable finance products.

Secretariat Services
Undertake provision of secretariat services to the Green Finance Mainstreaming Working Group and similar initiatives.

5.4 Required Competencies / Personal Qualities
i. Analytical skills;ii. Interpersonal skills;iii. Computer literacy;iv. Initiative; andv. Integrity and confidentiality.
5.5 Qualifications / Requirements
• Full Grade Twelve (12) School Certificate; and• Bachelor’s Degree in a Finance-related field• All qualifications must be ZAQA verified.
5.6 Minimum Relevant Work Experience
• Minimum of six (6) years’ relevant work experience.
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Position Overview

Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Operations Division under the Consumer Operations at Head Office – Support Functions:

Role Description

· Management of the Visa/MasterCard, UPI and NFS and digital channels Settlement process and ensure that all card related General Ledger accounts don’t have overdue items.

· Review of recon tools from time to time to ensure they work according to agreed objectives on respective electronic channels
· Sending of claims regarding card transactions on Zanaco POS as well as other electronic channels ensuring they are sent in a timely manner and that there are no delays.
· Agent Banking- Timely processing of Commission uploads to the Zanaco Xpress Agents
· Reconciling of the reports with the Switch report and ensuring that timely action is taken on exceptions.
· Timely Processing of reversals on card transactions affecting Merchants and Card Holders and General ledger Accounts

· Digital/Customer Experience-Query resolution within timeline on all interbank POS and manual collection of Account maintenance fees.
· Report any operational flaws or challenges in the process flow to increase service quality or efficiency.
· Build and enhance positive working relationships with external and internal stakeholders
· Monthly reporting on deliverables to BOZ, Visa and Mastercard.
· Customer query resolution.
· Reconciliation of VISA CTF files with EP reports to ensure all settled transactions are captured in the Output reports.

· Review of Card Payments General Ledgers (GLs) to ensure that they are operating within the GL policy and that all outstanding entries are investigated and resolved.
· Review of Visa Monthly charges and Visa Quarterly fees.
· Manage customers’ card accounts and card related issues (including Card Fraud Risk Management).
· To Ensure all risks applicable to Visa and other Card Schemes are identified, reported and captured in the risk register.
· To participate in the annual review of procedure manuals when requested and advise on work flows.
· Perform any other responsibilities as may be assigned by management

Key Outputs

Success Measures

Inputs and Behaviors

Measurement Methods

Card Payments Process and procedure availability and Improvement

Updated and efficient processes

Smooth workflows

Review and provide input into the department’s Processes and procedures

Ensure adherence to processes and procedures by all team members
Monitor processes to identify glitches and propose improvements

Process and procedure documents

TAT on processing

Customer Service Management

Service delivery within SLAs. Delighted customers
Efficient customer disputes resolution within SLA

Satisfied clients, measure via:
-Decreased complaints about Card payment processing
-Increased compliments
Positive public perception of the bank as a reliable service provider

Ensure all card settlements are processed timely and accurately to avoid errors and delays which may inconvenience the customer

Ensure efficient and effective resolution of card operations escalated problems and that all card operations processes are functioning efficiently in liaison with relevant IT and channel support staff

Formal and informal feedback

Internal and external NPS score/surveys

Settlements management

Up to date Visa and other card Settlements
Zero penalties/charges due to delayed settlements
Sufficiently funded settlements account

Accurate and timely processing of all Settlements

Reconciliation of the settlement accounts to ensure all outstanding card transactions are processed to avoid delays
Monitor settlement account to ensure it is sufficiently funded at all times

Settlement account statements/MIS

Revenue Collection

Achievement of Card payments income targets and bank’s PBT target
Zero income leakages

Collection of card transactions charges to ensure that appropriate charges are in effect

MIS reports

Compliance and risk management

Satisfactory audit ratings and inspections
100% compliance to all internal policies, regulatory guidelines and card payment standards
No regulatory breaches, fines, penalties
Zero/minimal losses due to Card payment related frauds

Ensure compliance to all Card payment processing standards, Payment legislation, regulations and all relevant requirements
Proactively identify and mitigate possible, compliance, operational and reputation risks where possible
Ensure Timely Resolution of audit findings
Clear all outstanding/open Audit queries
Timely submission of all relevant regulatory returns

Audit/Inspection reports
Regulatory returns

Availability of accurate and timely Management Information

Timely submission of accurate and insightful periodic reports particularly on card settlements
Informed Management/Business decisions

Prepare and submit relevant reports to Regulators, Card systems Partners (Visa, Master etc) and to Card Payments support Head
Highlight challenges and recommended actions for improved operations

Relevant Reports, recommendations and regulatory returns
Visa Operating Certificate and MasterCard returns

Team Work

Productivity benchmarks are met (as per job description and KPI)

Prioritizing and assigning work assignments
Working with peers on resolution of complex requests or problems

Informal and formal Feedback
Performance contracts, documentation and SLAs

Requirements

JOB DIMENSIONS

FINANCIAL DIMENSION

Funds:

Cost control and collection of all income due to the bank for card related transactions

MANAGEMENT DIMENSION

Direct Subordinates:2
Indirect Subordinates:1

INTERNAL/EXTERNAL CONTACT

External:
Visa MasterCard: Payment Express, Union Pay International, NFS
Internal:
All Bank staff and departments

DECISION MAKING

Autonomous Decisions:
· Work allocation within the section
Non Autonomous Decisions :
·

QUALIFICATIONS/EXPERIENCE

Education:
· Grade 12 School certificate
· University Degree
Minimum Experience:
5 years’ experience in payments/card operations and e-channels.

COMPETENCIES

· Leadership Skills
· Attention to detail
· Analytical thinking
· Interpersonal Skills
· Delighting Customers/Customer service orientation
· Accountability
· Drive for results
· Problem solving
· Teamwork
· System Technical Expertise

Reference Documents (Frameworks and Boundaries)

BAZ Code of Banking Practice in Zambia, National Payment Systems Act No.1 of 2007, Anti-Money Laundering regulations, management circulars, Visa/Mastercard Standards PCI DSS

Operating environment
e.g. Physical Demands, Mental Requirements

Alert and Energetic

Disclaimer

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.
Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).

Quick Info

Head Office – Support Functions
Permanent & Pensionable

Application Deadline

Apply by May 21, 2026

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Our client is seeking a dedicated and responsible Motorbike Rider to support their operations in Lusaka. If you are reliable, quick, and customer-focused, this is your opportunity to be part of a dynamic team.
Key Duties
• Deliver orders promptly and safely• Collect orders from designated locations• Run errands as assigned• Perform any other duty allocated by supervisors
Requirements
• Valid Class A Motorbike Rider License• Minimum 1 year riding experience• Strong knowledge of Lusaka Town routes• Working smartphone with ability to interpret location maps• Sober, responsible, and accountable with company motorbike (oil checks, license renewals, timely servicing)• Ability to meet daily delivery targets quickly and efficiently• Excellent communication skills with both supervisors and customers• Ability to work independently• Handle all company stock with utmost care, ensuring every delivery is properly checked and signed for.
Location: Lusaka
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The Securities and Exchange Commission (SEC) is a body corporate established under the repealed Securities Act, Cap. 354 of the Laws of Zambia and whose existence is continued under the new Securities Act, No. 41 of 2016. SEC has the objective of inter alia regulating and developing the Zambian Capital Markets and is responsible for the supervision and development of the Capital Markets in Zambia as well as the licensing of financial intermediaries, collective investment schemes and securities exchanges, the registration of securities to be issued such as debt and equity instruments, and the authorization of transactions in entities registered with SEC.

SEC now seeks to recruit qualified Zambians to fill the following  positions:
Job Title: Manager – Transactions and Licensing
8.1 Grade: SEC07
8.2 Job Purpose
To manage the licensing, registration of securities and authorisation of investment funds as well as takeovers and mergers in order to promote high standards of integrity and enhance investor protection.
8.3 Key Result Areas

Key Result Area
Principal Accountabilities

Capital Market Licences
Effectively manages the processing of applications in order to facilitate the issuance of licences to capital markets operators.

Registration of Securities
Manages effectively the processing of applications in order to facilitate the registration of securities.

Funds Authorisation
Manages effectively the processing of applications in order to facilitate authorisation of funds.

Takeovers and Mergers
Manages effectively the processing of applications in order to facilitate authorisation of takeovers and mergers.

Performance Management
Manages timely the development of workplans and the implementation of the performance management system in order to monitor, evaluate and enhance performance.

Management
Manages effectively human, financial, and other resources in order to facilitate attainment of set objectives.

8.4 Required Competencies / Personal Qualities

i. Analytical skillsii. Interpersonal skillsiii. Computer literacyiv. Integrity and confidentialityv. Initiativevi. Ability to write analytical and technical reports.
Career development courses
8.5 Qualifications / Requirements
• Full Grade Twelve (12) School Certificate• Bachelor’s degree in finance or equivalent qualification• All qualifications must be ZAQA verified.
8.6 Minimum Relevant Work Experience
• Minimum of six (6) years relevant work experience
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The Securities and Exchange Commission (SEC) is a body corporate established under the repealed Securities Act, Cap. 354 of the Laws of Zambia and whose existence is continued under the new Securities Act, No. 41 of 2016. SEC has the objective of inter alia regulating and developing the Zambian Capital Markets and is responsible for the supervision and development of the Capital Markets in Zambia as well as the licensing of financial intermediaries, collective investment schemes and securities exchanges, the registration of securities to be issued such as debt and equity instruments, and the authorization of transactions in entities registered with SEC.

SEC now seeks to recruit qualified Zambians to fill the following positions:
Manager – Communications and Public Relations
6.1 Grade
SEC07
6.2 Job Purpose
To develop and review stakeholder engagement and communication programmes in order to enhance the corporate image of the Commission and promote awareness of its mandate.
Professional networking events

6.3 Key Result Areas and Principal Accountabilities

Key Result Area
Principal Accountabilities

Communication Strategy
Undertake periodic development and review of the communications strategy.

Information Dissemination
Undertake timely dissemination of information to stakeholders and the public.

Press Statements, Briefings and Queries
Prepare press statements, media briefings, and responses to press queries.

Website Content Management
Update and manage website content to ensure accessibility of accurate information.

Social Media Management
Administer social media platforms to enhance the Commission’s online presence.

Publications
Coordinate development of annual reports and other publications.

Protocol Services
Undertake protocol duties to uphold institutional standards.

Corporate Events and Functions
Plan and execute corporate events and functions.

Performance Management
Develop work plans and implement the performance management system.

Resource Management
Manage financial and other resources under the unit.

6.4 Required Competencies / Personal Qualities

i. Strong written and oral communication skills;ii. Analytical skills;iii. Interpersonal skills;iv. Computer literacy;v. High levels of integrity and confidentiality;vi. Innovative and creative thinking; andvii. Negotiation skills.
6.5 Qualifications / Requirements
• Full Grade Twelve (12) School Certificate;• Bachelor’s degree in public relations or its equivalent; and• Membership of the Zambia Institute of Public Relations and Communication (ZIPRC)• All qualifications must be ZAQA verified.

6.6 Minimum Relevant Work Experience
• Minimum of six (6) years’ relevant work experience in communications and public relations.
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The Securities and Exchange Commission (SEC) is a body corporate established under the repealed Securities Act, Cap. 354 of the Laws of Zambia and whose existence is continued under the new Securities Act, No. 41 of 2016. SEC has the objective of inter alia regulating and developing the Zambian Capital Markets and is responsible for the supervision and development of the Capital Markets in Zambia as well as the licensing of financial intermediaries, collective investment schemes and securities exchanges, the registration of securities to be issued such as debt and equity instruments, and the authorization of transactions in entities registered with SEC.
SEC now seeks to recruit qualified Zambians to fill the following positions:
Head – Finance
2.1 Grade: SEC08
2.2 Job Purpose
To oversee the provision of financial management services in order to facilitate implementation of programmes and ensure prudent utilisation and accountability of financial resources.
2.3 Key Result Areas and Principal Accountabilities

Key Result Area
Principal Accountabilities

Financial Statements
Oversee timely preparation of financial statements in compliance with statutory regulations.

Financial Management Reports
Oversee preparation and submission of financial management reports to support decision making.

Financial Internal Controls
Oversee development and review of internal controls to enhance transparency and accountability.

Budgetary Control
Oversee monitoring of revenue and expenditure in line with approved budgets.

Cost Accounting
Coordinate costing programmes to support budgeting and resource mobilisation.

Audit Query Responses
Oversee preparation of audit responses to ensure unqualified accounts.

Asset Accounting
Oversee accounting for assets to safeguard Commission property.

Capital Projects Appraisal
Oversee financial appraisal of capital projects to ensure value for money.

Payroll
Oversee processing of payroll obligations.

Cash Flow Forecasts
Oversee preparation of cash flow forecasts to ensure liquidity.

Stores and Distribution
Oversee storage and distribution of goods.

Risk Management
Oversee development of the unit risk register.

Performance Management
Manage work plans and implementation of the performance management system.

Management
Manage human, financial, and other resources effectively.

2.4 Required Competencies / Personal Qualities
i. Leadership skills;ii. Analytical and numerical skills;iii. Computer literacy and accounting systems knowledge;iv. Interpersonal skills;v. Integrity and confidentiality; andvi. Initiative.
2.5 Qualifications / Requirements
• Full Grade Twelve (12) School Certificate;• Chartered Accountant Zambia (CA Zambia) or equivalent; and• Membership of the Zambia Institute of Chartered Accountants (ZICA).• All qualifications must be ZAQA verified.
2.6 Minimum Relevant Work Experience
• Minimum of eight (8) years’ relevant work experience, two (2) of which must be at management level.
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