Job Region: Zambia

Programme Manager, Zambia
Deadline: 5th May 2025
The Programme Manager (PM) will be responsible for the effective delivery in terms of expenditure and results of projects in the Zambia Country Programme and as well as in other Southern African countries where there is no TMA presence such as Mozambique. The PM will be the Project Lead for all projects in the portfolio and oversee all aspects of project delivery from planning, design, implementation (procurement, contract management, M&E and reporting) and closure/ In addition, the PM will need to deputize the Zambia Country Director and support stakeholder engagement, fund raising and representation where needed.
Academic and professional qualifications

Undergraduate degree in Social Sciences, Business Administration, Development Studies, Finance, or a related field
Professional qualifications in Project Management, M&E or Communications will be an added advantage.

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We’re Hiring: Sales Agent – Zambia! 
Are you a results-driven individual with a passion for sales?
LNDR is looking for Sales Agents to market our financial products and achieve sales targets in Zambia!
Responsibilities:

Proactive selling of financial products
 Achieving set sales targets
Weekly reporting to the Sales Team Leader

Requirements:

Certificate in sales and marketing OR Grade 12 Certificate
Good communication and customer service skills
Good planning and time management

Based in Zambia | Commission-based earnings.
Closing Date: Friday, 25 April 2025 – No applications will be considered after this date.
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We’re Hiring! 
Mobile City is looking for a passionate and dynamic Trainer to join our team! If you’re ready to shape the next generation of top-performing sales assistants, this is your chance. Drop your CV at 24C Technologist Building, Nkwazi Road, Lusaka
MOBILE CITY
PHONES PARADISE
Looking for fresh talent to join our team for the position:
Trainer
Join a team with a diverse workforce, dynamic mindset and delivering different objectives and values of the organization as a trainer.
Your responsibility will be to train all Mobile City Sales Assistants on product knowledge.
 
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Company: Tigmoodotcom
Positions:  Field Sales Executive   3 – Lusaka; Ndola – 1
Main Purpose of Job and objective:
To achieve trading base and profitable revenue growth through the development of face-to-face and over the phone, long term customer relationships enabling high levels of retention and acquisition of new business within the Ad-hoc, Small, Medium and Large customer classifications.  The Field Sales Executive with experience of Fast-moving consumer goods (FMCG) products that sell quickly, such as soda drinks, beer, wine etc.  Field Sales Executive will be reporting to Sales Manager.
KEY JOB RESPONSIBILITIES/ACCOUNTABILITIES
To gather competitor and customer data through field sales activities in order to create awareness of local market trends and competitors activities.

Interacts with customers, face-to-face, to establish market information specific to them.
Observe local market trends and relates impacts upon their customers.
Collects competitor intelligence e.g. Rate Tariffs, brochures, etc.
Shares information within the sales team to improve the ability of yourself and others to identify the most applicable Tigmoodotcom service against competitor product offers.
Passes on the information gathered to the sales department for further analysis.

Qualifications/Experience:

Grade 12 certificate
Diploma in Sales, Business Administration Sales, and Marketing.
Degree in Sales, Business Administration and Sales and Marketing would be an added advantage.
Computer literacy with good command of written and spoken English.
1 to 5 years sales experience in the related field sales industry with Zambian Breweries, Coca cola, Varun Beverages and Trades Kings products, face-to-face and business to business
Proven good record of accomplishment in achieving sales targets
Organizational awareness (structure, products and services)

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Deadline: 5th May 2025
TMA has a growing portfolio of country programmes in Southern Africa in Zambia, Malawi, Mozambique with good possibilities of funding for Zimbabwe and South Africa. The regional Director for Sothern Africa will primarily be responsible for Zambia as the largest programme (50-60%) in this portfolio but will also cover the other countries in the portfolio which presently include Malawi (30%) and Mozambique (20%). Other countries in Southern Africa might be added into the portfolio as the programme matures and based on approval by the Board. This person will have the overall responsibility for the scale up, design and implementation of these country portfolios with a focus on delivery of both impactful results and timely expenditure in line with TMA’s Strategy 3 on Building Sustainable Trade and Inclusive Trade, Regional and Country Strategies. In particular, the director will need to ensure effective 1) delivery of these programmes from design to implementation and closure in line with TMA’s Project Cycle Management (PCM) Guidelines, systems, procedures and other donor requirements; 2) fundraising from donors and philanthropic organisations; 3) management of TMA teams and technical assistants who support implementation of the smaller programmes in Mozambique and Zimbabwe; and 4) effective stakeholder management and governance of these programmes through TMA’s National Oversight Committees (NOCs) and maintenance of strategic relationships with Governments, the private sector, civil society, and the donor communities.
Academic and professional qualifications

An undergraduate degree or postgraduate degree preferably in Economics, Development Studies,
International Trade, Public Policy, Planning, Finance or Management/Business Administration.
Qualifications in project planning and management are an added advantage.

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Company: Tigmoodotcom
Positions: Customer Service Agent 3 – Lusaka
Main Purpose of Job and objective:
To achieve trading base and profitable revenue growth through the development of face-to-face and over the phone, long term customer relationships enabling high levels of retention and acquisition of new business within the Ad-hoc, Small, Medium and Large customer classifications. The Customer Service Agent with experience of Fast-moving consumer goods (FMCG) products that sell quickly, such as soda drinks, beer, wine etc. Customer Service Agent will be reporting to Dashboard and Customer Service Manager.
KEY JOB RESPONSIBILITIES/ACCOUNTABILITIES

To gather competitor and customer data through field sales activities in order to create awareness of local market trends and competitors activities.
Interacts with customers, face-to-face, to establish market information specific to them.
Observe local market trends and relates impacts upon their customers.
Collects competitor intelligence e.g. Rate Tariffs, brochures, etc.
Shares information within the sales team to improve the ability of yourself and others to identify the most applicable Tigmoodotcom service against competitor product offers.
Passes on the information gathered to the sales department for further analysis.

Qualifications/Experience:

Grade 12 certificate
Diploma in Sales, Business Administration Sales, and Marketing.
Degree in Sales, Business Administration and Sales and Marketing would be an added advantage.
Computer literacy with good command of written and spoken English.
1 to 5 years sales experience in the related Customer Service Industry by online, phone, face-to-face and business to business.
Proven good record of accomplishment in achieving sales targets.
Organizational awareness (structure, products and services)

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GENERAL WORKER X2
Duties/Responsibilities:

Perform cleaning and maintenance tasks in work areas (Kitchen, Offices and factories)
Carry out general duties such as moving, or organizing food stuff
Follow safety and sanitation regulations
Ensure cleanliness of offices assigned
Prepare and cook meals according to instructions
Must be able to cook for a large number of people together with other workers in the kitchen
Monitor food stock and report shortages
Handle kitchen equipment safely and efficiently
Maintain cleanliness in the kitchen and adhere to food safety guidelines

REQUIREMENTS

Must be able to multitask and learn very fast
Must be willing to work on weekends and public holidays when need arises

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CASHIER (X2)
Job summary:
The Cashier is responsible for providing excellent customer service while efficiently processing sales transactions at the cash register. This role involves handling cash, credit/debit transactions, and ensuring a smooth checkout experience for customers.
Duties/Responsibilities

Greet customers warmly and assist with purchases
Operate cash registers, scanners, and other point-of-sale equipment
Process cash, credit card, and mobile payments accurately
Process cash, credit card, and mobile payments accurately
Issue receipts, refunds, and change as needed
Balance the cash register at the beginning and end of shifts
Maintain cleanliness and organization of the checkout area
Answer customer questions and provide assistance in locating items
Follow all store policies and procedures regarding cash handling and security
Inform customers about promotions, loyalty programs, and special offers

Required Skills and qualifications

Excellent communication skills, both written and verbal
Strong attention to detail
2 years of experience as a Cashier
Enthusiasm for working within a team environment
Tact and professionalism when it comes to handling confidential information Proficiency with technology, and the ability to pick up new software easily

Preferred qualifications

Diploma in Business Administration, Customer Service, Accounting or equivalent
Basic math and computer skills

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SUNSHARE INVESTMENT LIMITED
Closing Date: 18th April 17:00hrs
1.  DATA ENTRY CLERK X2
Job Summary:
The Data Entry Clerk will be responsible for accurately entering, updating and maintaining data in company databases and systems. This role requires attention to detail, efficiency, and high level of accuracy to ensure the integrity of data used across the organization.
Duties/Responsibilities:

Enter and update data in databases, spreadsheets, and other digital platforms
Verify the accuracy of data before entering it into the system
Maintain and update filing systems for digital and physical records
Perform regular data backups to ensure data preservation
Review data for deficiencies or errors, correct any incompatibilities, and check output
Generate reports as requested by management
Maintain confidentiality and security of sensitive data
Performs other related duties as assigned.

Required Skills/Abilities:

Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to maintain confidential and sensitive information.
Proficient with Microsoft word. Excel, and data entry related software.
Familiarity with, or ability to quickly learn, basic office management procedures and equipment.

Education and Experience:

Diploma Business administration or equivalent required.
At least two years related experience required.
Experience with database management systems (e.g SAP)

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

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Positions:  One (1) Customer Service Agent – Chingola, Solwezi, Lusaka
 
Main Purpose of Job and objective:
To consistently exceed our customers’ expectations and operational standards for on time delivery performance at an optimized cost and zero tolerance in Controllable loss, Damage and claims. Safe and secure timely handling of customers’ goods, solving and possible discrepancies and informing the Customer Service Manager in order to achieve on time delivery in perfect conditions.
 
Key Job Responsibilities/Accountabilities

Ensure all enquiries or queries from all  and clients and stakeholders are attended to in a timely manner and escalations done as per escalation matrix provided
Ensure all enquiries and queries from clients and stakeholders are effectively responded to within the shortest possible time
Ensure all phones are operational and that all team members are logged into the system by 07:45 every morning.
Ensure to escalate all phone related challenges to the IT Service Desk for quick resolution by 08:10 every morning.
Ensure the proactive tracing of shipments for all clients and stakeholders to monitor quality of service.
Ensure internal and external client and stakeholders are communicated to on daily basis to coordinate any needs with OPS, customer service, Admin and any other department with escalation to National Customer Service Supervisor.
To drive growth of shipments and revenue from your station and our stakeholders through actively engaging them on product knowledge as may be assigned from time to time by the Line Manager.
Ensure to pick all incoming calls within three (3) rings.
Book pick-ups in the system.
Engage operations for closure of checkpoints and other stations for shipments from clients and stakeholders.
Monitor the reports from ops on recovery and push ops team for follow-ups of alternative transport by ops.
Ensure you submit your daily leads to leads champion at the end of each day for subsequent submission to the Sales Department.
Ensure to offer solution to our clients without going out of the company’s code of conduct and within the rules and regulations of the Company.
Ensure to treat with as urgency and priority all other assigned responsibilities by the National Customer Service Supervisor.

 
Qualifications/Experience:

Grade 12 certificate
A strong and excellent knowledge of all facets of the courier/ logistics industry business
Results oriented
Diploma in Public Relations/Mass Communications/ Business Administration or any related field
Degree in Mass communication/ Public Relations

 
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