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Job Description
To validate foreign currency cheque transactions as well as processing and validating swift inflows and outflow transactions, ensure reports are generated for submission
Salary insights report

Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work
Drive sales across product and campaign initiatives to exceed set targets
Adhere to Organisational values and service standards and interact with and communicate with customers accordingly
Ensure first time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed over to other parties or areas to ensure delivery on agreed time lines and Service Level Agreements
Meet set turnaround times while ensuring own availability, reliability and accuracy
Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability
Ensure own product knowledge and guidance provided is technically accurate and collects feedback to help improve customer service
Provide timeous reports on operations, performance and audit findings
Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability Investigate new ways to optimise processes
Flag opportunities to migrate to platform and supports the use of technology in process and system improvements
Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality
Execute own work in accordance with the organisational values and code of ethics
Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution
Identify and escalate risk as normal part of work
Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality
Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs Assist with retaining or signing unbanked customer base with a view to improving and increasing profitability
Maximize the sales by selling packaged financial solutions to clients
Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets
Maximise cross-selling opportunities
Drive adoption of digital and other self-service options across client base
Manage team delivery against goals in the area of responsibility
Participate in Talent Management practices and processes in line with HR policies and procedures
Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback
Ensure skills are transferred in specific functions
Ensure conflict resolution and respond to any complaints or concerns
Set relevant stretch goals for team and motivate achievement
Contribute to teamwork and inclusivity by working together to achieve team goals Value individual contributions and respects diversity in the team
Share information and knowledge that benefits the team
Seek out regular performance feedback and put actions in place to improve and enhance performance
Identify activities to address own development gaps
Create own personal development plan and review plan with team leader or manager
Understand which competencies and skills are required to be mastered to ensure personal development and performance
Keep abreast of learning opportunities, changing products and trends

Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
10/04/26

 
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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Position Overview

Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Corporate & Investment Banking at Kitwe Business Centre:

Role Description

JOB PURPOSE
To grow and sustain a portfolio of Mid Corporate clients and building long-term relationships founded on efficient and reliable support for their business through quality Relationship Management; evidenced by quick turn around on solution delivery to clients, consistent acceptable Net Promotor Scores, and attainment of financial and non-financial objectives.
To deepen the wallet share of existing customer relationships as well as developing new relationships with a view of increasing revenue and market share and delivering product cross sell and maintaining a robust risk control environment.
Under the supervision of the Head Mid Corporates the following are among the Job Key Responsibilities:
· Coordinate the sales efforts for liabilities and assets; extensively market low cost liabilities and identify suitable profitable assets for on – boarding.

· Collaborate with Transaction Banking staff to ensure proposals and tenders have product partner input and are submitted timely.
· To track implementation of solutions with product teams – Transaction Banking, Treasury, Scheme loans, Workplace Banking etc. – within the agreed turnaround time.
· Maximise revenue from the relationships across the portfolio by cross selling products and solutions that increase wallet share as well as track action points contained in call reports to their logical conclusion.
· Proactively Initiate all credit proposes and obtain appropriate approvals.
· Coordinate post approval actions of credit facilities for the Unit.
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Proactively manage and maintain a high standard of operational control including adherence to Risk Management Control Document guidelines, KYC/CDD & Key Control Assessment procedures and other bank policies.

Deliver and maintain a high level of customer service across all customer touch points.

Refer to Head Mid Corporates on non-business relationships that are acceptable and profitable to the bank.

· Originate, maintain and develop strategic relationships within the economy with specific emphasis on relationships designated for Large Corporates.

· Manage the corporate loan book within parameters provided by Risk Management and in accordance with acceptable risk management practices as defined by the banks risk frameworks.
· Negotiate terms and conditions and prepare an accurate and detailed information pack for Corporate Credit, to prepare credit applications for new and renewal of loan facilities for Mid Corporate clients.

Present and defend credit applications in the Credit Committee.

· Attend regular meetings with customers, co-jointly with product teams and other internal stakeholders.
· Attend industry conferences and relevant workshops delivered by regulators.

Prepare Call Planning reports, Call Reports & Tracking Templates and update the “Deal Pipeline”.
Complete the wallet sizing for clients timely and appropriately. File all client calls, client communications, internal memos, credit papers on the assigned portfolio.
Diligently maintain and update client files.
Timely initiate all credit processes (extensions, excesses full briefs, annual reviews)

· Cross Sell Retail, Trade, Treasury and Transaction Banking products and refer potential clients of the Bank to Commercial and Agriculture.
· Assist Head – Mid Corporates with product knowledge and market research.
· Coordinate and provide input to GLC & credit processes and create bank proposals and track to make certain of their timely delivery.
· Oversee full implementation of credit products and coordinate the implementation of solutions delivered by Product Partners.

Research, create and follow up on a target list for potential new business.

· Introduce new business to Head – Mid Corporates.
· Ensure proper segmentation & Contra codes are applied against assigned portfolio of corporate customers.

· Jointly work with Corporate Credit & Risk on credit issues with a view of implementing the Zanaco credit processes (Early Alert, Watch List & Provisioning) with the objective of minimal default by proactively restructuring to avoid default where necessary.
· Appraise Head- Mid Corporates of any appropriate market information.
· Identification and onboarding of new customers.
· Incremental business and/or new solutions to existing customers.
· Development and implementation of the sales strategy.
· Assists in coordinating the implementation of Large Corporates customers.
· Assists in coordinating End-to-End post approval activities.
· Tracking and rectifying any income leakage in the unit.Any other responsibilities or tasks as assigned by management.
INTERNAL/EXTERNAL CONTACT
· Existing / prospective customers
· Internal stakeholders
· Officials of regulatory bodies e.g. BOZ– for compliance and market information.

Requirements

QUALIFICATIONS/EXPERIENCE

· Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.

University degree in a Business-related Field or professional qualification from a recognized university.

· Minimum of Six (6) years in a related role particularly in a corporate sales environment.
· Working knowledge of financial products and services.
· Demonstrated selling, negotiation and  communication skills.
· Demonstrates sound knowledge of PowerPoint and presentation skills.
JOB CORE COMPETENCIES

Results Driven
Communicating with Impact
Working in teams
Building Relationships
Being Pro – Active
Resilience

· Analytical thinking
· Team work
· Customer service orientation
· Conceptual thinking
· Negotiation Skills

Disclaimer

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.
Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).

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CHOPPIES
Job Title: Replenishment Officer
Job Summary
We are seeking a detail-oriented and analytical Replenishment Officer to manage inventory levels, ensure product availability and support efficient supply chain operations. The successful candidate will play a key role in maintaining optimal stock levels, coordinating with buyers & stores and ensuring timely replenishment across all locations.
Work Location: Choppies Headquarters LSMFEZ, Chifwema – LUSAKA
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Key Responsibilities
1. Stock Monitoring & Analysis

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Monitor daily inventory levels across multiple categories and locations to identify items approaching re-order points (ROP).
Analyse sales trends and demand patterns to forecast stock requirements, including seasonal peaks and new product launches.
Identify and resolve out-of-stock (OOS) issues by reviewing shortage trends and adjusting replenishment strategies.

2. Order Management & Logistics

Create, manage and track purchase orders to ensure timely delivery of goods.
Follow up with suppliers on outstanding orders and work to improve lead times and fill rates.
Coordinate with logistics teams to ensure the smooth flow of goods from suppliers to warehouses and stores.

 
3. System & Data Maintenance
 

Review daily and monthly reports on stock levels, vendor performance and key performance indicators (KPIs).
Maintain and update system parameters, including safety stock levels, economic order quantities (EOQ), and re-order points.
Ensure data accuracy and integrity within inventory management systems.

4. Operational Support

Allocate stock efficiently across stores based on performance, demand and promotional activities.
Collaborate with warehouse and logistics teams to ensure accurate receiving and distribution of goods.
Support cross-functional teams to maintain seamless supply chain operations.

5. Continuous Improvement

Identify opportunities to improve stock flow and reduce supply chain costs.
Implement process improvements to enhance efficiency and service levels.
Contribute to the development of best practices in inventory and replenishment management.

Requirements & Skills
Minimum qualification: Diploma

Proven experience in inventory management in the FMCG segment Strong analytical and problem-solving skills.
Proficiency in inventory management systems and Microsoft Excel.
Excellent communication and stakeholder management skills.
Ability to work in a fast-paced, deadline-driven environment.

 
Key Competencies
 

Attention to detail
Analytical thinking
Planning and organising
Communication and collaboration
Proactive problem-solving
Flexible working time

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We are seeking a highly experienced Customs and Logistics Manager with extensive experience in customs clearance across multiple African Countries including South Africa, Tanzania, Zambia, DRC, Angola, Mozambique and Namibia to lead our import and export operations. The candidate will be responsible for ensuring compliance with customs regulations and efficient logistics management. A minimum of 10 years of experience in navigating complex customs regulations and procedures is required. This role will report to the Group Supply Chain Executive.
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ZESCO Limited is a quasi-government institution wholly owned by the Government of the Republic of Zambia, through the Industrial Development Corporation (IDC). In its commitment to provide efficient, innovative, and excellent electricity services and energy solutions, applications are invited from suitably qualified Zambians for the following positions.
Investment opportunities Zambia

POSITION
SENIOR MANAGER – OPERATIONAL TECHNICAL AUDIT
JOB PURPOSE / DESCRIPTION
Work involves developing and implementing the operational and technical audits strategies, leading staff performance in the development and implementation of the strategic and annual internal audit work plans for operational technical directorates, providing consulting services to the management and staff in all the accountable business units; all with emphasis on a risk-based approach designed to assist management in the attainment of their objectives
QUALIFICATIONS

Grade 12 School Certificate or its equivalent.

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Vocational and Professional Qualification

Bachelor’s degree in a relevant engineering field or ICT related field or business related.
Master’s degree in business related or other professional qualifications like Certified Internal Auditor (CIA), or Certified Information Systems Audits (CISA) or Certified Fraud Examiners (CFE), or ACCA, or CIMA, or CA Zambia will be an added advantage.

EXPERIENCE AND REQUIREMENTS

At least 10 years of experience in internal auditing or external auditing, or proven relevant experience and at least 5 years’ experience at managerial level.
Communications Skills
The job requires the jobholder to effectively communicate orally or in written form, using the official language, on difficult operational matters and policies which may impact on all Company business units. Origination of complex or highly technical reports which may be distributed in the Company.
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Numerical/Computational Skills
Job involves analysis of data, finding differences, recognizing relevant/irrelevant information, recognition of patterns and development of mathematical proofs.

JOB ACCOUNTABILITIES

Assists the Director-Audit and Risk in managing internal audit staff for Operational and Technical Audit Department in the planning, organizing, directing, and monitoring of internal audit operations, including assisting in hiring, training, and evaluating staff, and taking effective actions to address performance matters.
Leads the identification and evaluation of auditable areas in the accountable units and develops risk-based annual internal audit plans for the accountable units.
Leads the performance of internal audit assignments, including identifying and defining issues, developing criteria, reviewing and analysing evidence, and documenting client processes and procedures.
Leads the management of the internal audit staff in conducting interviews, reviewing documents, developing and administering surveys, composing summary memos, and preparing working papers.
Leads the internal audit staff in the identification, development, and documentation of audit issues and recommendations for improvement.
Communicates the results of audit and consulting projects through written reports and oral presentations on a timely basis to management.
Develops and maintains productive team-oriented client, staff, and management relationships through individual contacts and group meetings.
Pursues professional development opportunities, including external and internal training and professional association memberships, and shares information gained with staff.
Represents internal auditing on organizational project teams, at management and with external organizations as delegated.
Ensures that the policies, procedures and systems underpinning the accountable areas are adequate and effective.
Manages the Department’s structure and staffing to effectively accomplish the Company’s goals and objectives.
Manages the Department’s financial resource allocation process and utilization.
Oversees the audit of staff related payments.
Performs administrative duties delegated by the Supervisor.

 TENURE
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N/A
 START DATE
31 March 2026
DEADLINE
13 April 2026
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ZAMPOST
Zambia Postal Services Corporation
JOB VACANCY
SECURITY ASSISTANT
Zambia Postal Services Corporation (ZAMPOST), a State-Owned Enterprise mandated to provide postal, courier, logistics and financial services across the country, is inviting applications from suitably qualified and experienced candidates for the position of Security Assistant.
Job Title: Security Assistant (7)
Salary insights report
Department: Administration

Station: Sinazongwe, Chililabombwe, Chingola, Kalulushi, Chimwemwe & Kitwe Post Offices

Type of Employment: Permanent & Pensionable
Grade: ZPSC17
Reporting Line: Security Officer
Town: Sinazongwe, Chililabombwe, Chingola, Kalulushi, Chimwemwe & Kitwe
Purpose of Role:
To provide the Corporation with protection from potential threats such as theft, vandalism, trespass, and other forms of security breaches.

 
Duties and Key Responsibilities
 

Ensuring the safety and security of all Corporation assets by complying with safe working procedures and carrying out all assigned security duties, including internal and external patrols within the Corporation’s premises.
Reporting any security incidents and responding appropriately to emergency situations.
Greeting, assisting, and directing members of the public visiting the Corporation.
Working as part of a team to provide conflict resolution support where there is potential for conflict within the Corporation’s premises.
Preparing complete and accurate handover and incident reports, and taking appropriate action on all reports received at the commencement of or during a duty shift.
Controlling access and monitoring activities at designated points of operation.
Preventing crime and other wrong doing.
Conducting shift handover procedures at the start and end of each shift to ensure that all matters of concern are effectively communicated for continuity in service and incident management.

Knowledge and Skills

Honesty and integrity.
Record-keeping skills.
Effective  communication skills.
Moral uprightness.

Qualifications and Experience

Full Grade 12 Certificate.
Any additional professional qualification will be an added advantage.
Minimum of 2 years’ work experience as a Security Guard.
Clean criminal record.

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