Job Region: Gaborone

The Lead – Facilities Management plays a pivotal role in ensuring that the National Development Bank’s physical infrastructure and workplace environments are optimized to support its strategic objectives. As the bank undergoes a significant digital transformation and socio-economic mission, this role ensures that all facilities are managed efficiently, safely, and in alignment with modern corporate standards.
The successful candidate will be responsible for overseeing the maintenance, security, and space management of the bank’s properties. By implementing best practices in facility operations, the hire will create a productive and sustainable environment for employees and stakeholders, ensuring that the bank’s physical assets effectively support its operational needs.
This role serves as a bridge between high-level organizational strategy and day-to-day physical operations. The Lead will manage essential service contracts and infrastructure projects, ensuring that the bank remains compliant with all regulatory requirements while driving cost-efficiencies through proactive asset management.

Key Responsibilities

Develop and execute a comprehensive facilities management strategy that supports the bank’s digital transformation and operational goals.
Oversee the maintenance, repair, and lifecycle management of all physical assets, including mechanical, electrical, and plumbing systems.
Manage relationships with third-party service providers and contractors to ensure high-quality service delivery and adherence to SLAs.
Ensure full compliance with occupational health and safety standards and all relevant local legislation across all premises.
Lead space planning initiatives and office modifications to optimize real estate utilization and workplace productivity.
Prepare and monitor the facilities department budget, ensuring cost-effective operations and resource allocation.

Requirements

A Bachelor’s degree in Facilities Management, Real Estate, Engineering, or a related field.
Professional certification in Facilities Management (e.g., IFMA, BIFM, or RICS) is highly desirable.
At least 7-10 years of experience in facility operations or property management, preferably within the financial services sector.
Demonstrated experience in managing large-scale commercial facilities and complex infrastructure projects.
Extensive knowledge of health, safety, and environmental (HSE) regulations and building codes in Botswana.
Strong leadership skills with experience in vendor and contract management.
Proficiency in using Computer-Aided Facility Management (CAFM) software and other relevant digital tools.

How to Apply
To apply, please visit: https://my.wamly.io/invite/InsyncConsulting/7fc7f524

The Head of Branding, Marketing & Communications plays a critical role in shaping and maintaining the public image of the National Development Bank. As the bank undergoes a significant digital transformation, this leadership position is responsible for articulating the bank’s mission to support socio-economic transformation and economic diversification within Botswana.
The successful candidate will lead the strategic direction of all marketing, branding, and communication efforts. This involves creating a cohesive narrative that resonates with diverse stakeholders, from individual entrepreneurs to large-scale industrial partners, ensuring the bank remains a preferred partner for economic growth.
By integrating modern marketing techniques with traditional outreach, this role ensures the bank’s services are accessible and well-understood. The hire will be instrumental in driving engagement through digital channels and enhancing the overall customer experience during a period of institutional evolution.

Key Responsibilities

Develop and oversee the implementation of the bank’s integrated marketing and communications strategy to support its mandate.
Lead the evolution of the bank’s brand identity, ensuring consistency across all touchpoints and digital platforms.
Manage external communications, media relations, and corporate social responsibility initiatives to enhance the bank’s reputation.
Drive digital marketing efforts to support the bank’s digital transformation journey and improve customer engagement.
Collaborate with internal departments to ensure marketing initiatives align with operational goals and innovation projects.
Monitor market trends and competitor activities to provide strategic insights for brand positioning and product development.

Requirements

Bachelor’s degree in Marketing, Communications, Public Relations, or a related business field; a Master’s degree or professional certification is preferred.
Extensive experience in a senior marketing or communications leadership role, ideally within the financial services or banking sector.
Proven track record in developing and implementing successful brand strategies and integrated marketing campaigns.
Strong understanding of digital marketing tools and trends, particularly in the context of digital transformation within financial institutions.
Excellent verbal and written communication skills with the ability to manage complex stakeholder relationships.
Demonstrated experience in public relations and crisis management.
Strategic thinking capabilities with a result-oriented approach to performance measurement.

How to Apply
To apply, please visit: https://my.wamly.io/invite/InsyncConsulting/61ceab9a

The Projects Administrator will play a vital role in supporting the National Development Bank’s strategic initiatives during a significant period of digital transformation. This role is designed to provide high-level administrative and coordination support to various project teams, ensuring that development goals are met with efficiency and precision.
As the bank focuses on socio-economic transformation and economic diversification, the hire will be responsible for streamlining workflows, maintaining project documentation, and facilitating communication across departments such as Marketing, Operations, and Innovation. This position serves as a central point of contact for project tracking and reporting.
The successful candidate will help the organization maintain momentum in its digital journey by managing schedules, resources, and stakeholder updates. By ensuring that project management methodologies are consistently applied, the Projects Administrator contributes directly to the bank’s mission of driving sustainable economic growth in Botswana.

Key Responsibilities

Coordinate project schedules, resources, and information across various bank departments.
Maintain comprehensive project documentation, plans, and reports to ensure audit compliance.
Monitor project progress and alert management to potential risks or timeline deviations.
Prepare and distribute meeting agendas, minutes, and status updates to all relevant stakeholders.
Support budget tracking and financial reporting for specific project initiatives.
Liaise with internal teams to facilitate the smooth execution of digital and operational projects.

Requirements

A Bachelor’s Degree in Business Administration, Project Management, Finance, or a related field.
At least 3 years of experience in project administration or coordination, preferably within a financial institution.
Proficiency in project management software and tools, such as MS Project, Trello, or Jira.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent written and verbal communication skills for effective stakeholder engagement.
Familiarity with digital transformation processes and agile project environments.
Analytical mindset with high attention to detail in record-keeping and reporting.

How to Apply
To apply, please visit: https://my.wamly.io/invite/InsyncConsulting/d6aa2b94

The Business Performance Monitoring Specialist plays a critical role in ensuring the bank achieves its strategic objectives and socio-economic mandates. This position is responsible for developing and implementing robust frameworks to track organizational performance across various departments. By providing data-driven insights, the hire will help the bank maintain operational excellence and drive economic diversification in Botswana.
As the bank undergoes a significant digital transformation, the specialist will focus on monitoring the effectiveness of new digital processes and operational changes. You will work closely with cross-functional teams to identify key performance indicators (KPIs) that align with the bank’s evolving business model and long-term vision for sustainable development.
The successful candidate will be tasked with translating complex data into actionable business intelligence. This involves regular reporting on departmental progress, identifying areas for improvement, and supporting leadership in making informed decisions that enhance the bank’s impact on the local economy.

Key Responsibilities

Design and implement comprehensive business performance monitoring frameworks and dashboards.
Analyze departmental performance data to identify trends, risks, and opportunities for operational improvement.
Collaborate with department heads to define and align KPIs with the bank’s strategic objectives.
Prepare and present regular performance reports and insights to senior management.
Monitor the progress and impact of the bank’s digital transformation initiatives on overall productivity.
Conduct root-cause analysis for performance variances and recommend corrective actions.

Requirements

Bachelor’s degree in Business Administration, Finance, Economics, Data Analytics, or a related field.
Minimum of 5 years of experience in performance management, business analysis, or strategic planning, preferably within the financial services sector.
Strong proficiency in data visualization tools and advanced Excel for performance reporting.
Demonstrated experience in developing and monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
Excellent analytical and problem-solving skills with a keen eye for detail.
Effective communication skills with the ability to present complex data to diverse stakeholders.
Knowledge of digital transformation trends and their impact on business performance.

How to Apply
To apply, please visit: https://my.wamly.io/invite/InsyncConsulting/413e3f47

The Sustainability & Impact Specialist plays a critical role in advancing the bank’s mission to drive socio-economic transformation and economic diversification within Botswana. This position is responsible for integrating Environmental, Social, and Governance (ESG) principles into the bank’s core operations and investment strategies, ensuring that financial activities generate measurable positive outcomes for the community and the environment.
The successful candidate will lead the development and implementation of frameworks to assess, monitor, and report on the developmental impact of the bank’s portfolio. This involves working closely with various departments to embed sustainability metrics into the lending lifecycle and ensuring alignment with both national development goals and international best practices.
As part of the bank’s ongoing digital transformation journey, the specialist will leverage data-driven insights to refine impact reporting and enhance transparency. This role is ideal for a professional dedicated to creating long-term value and supporting the bank’s transition toward a more sustainable and technologically advanced financial institution.

Key Responsibilities

Develop and maintain the bank’s sustainability strategy and ESG risk management framework.
Monitor and evaluate the socio-economic impact of various projects and financial products.
Collaborate with the Operations and Innovation teams to digitize impact tracking and reporting processes.
Prepare comprehensive annual sustainability reports and internal ESG performance dashboards.
Provide technical guidance to the lending team on environmental and social compliance for project financing.
Engage with external partners and regulatory bodies to ensure the bank remains at the forefront of sustainable finance standards.

Requirements

A Bachelor’s degree in Environmental Science, Economics, Sustainable Development, Finance, or a related field.
At least 5 years of professional experience in ESG, corporate sustainability, or impact investment, preferably within the financial services sector.
Strong understanding of global sustainability frameworks such as the SDGs, GRI, or TCFD.
Proven experience in conducting environmental and social risk assessments.
Excellent analytical skills with the ability to translate complex data into actionable impact reports.
Strong stakeholder management skills and the ability to influence cross-functional teams.
Familiarity with the Botswana regulatory environment and socio-economic landscape.

How to Apply
To apply, please visit: https://my.wamly.io/invite/InsyncConsulting/68121a5a

The Compliance & Conduct Risk Specialist plays a critical role in ensuring the National Development Bank (NDB) adheres to all statutory, regulatory, and ethical requirements. As the bank undergoes a significant digital transformation, this role ensures that innovation is balanced with robust risk management and integrity.
The successful candidate will be responsible for identifying, assessing, and monitoring compliance risks across all departments. By developing effective frameworks and policies, the hire will help safeguard the bank against financial, legal, and reputational damage while supporting the NDB’s mission of driving economic diversification in Botswana.
This position sits at the intersection of regulatory oversight and business strategy. You will work closely with internal stakeholders to foster a culture of compliance and ethical conduct, ensuring that the bank’s operations remain transparent and aligned with international best practices and local governance standards.

Key Responsibilities

Develop and implement a comprehensive compliance and conduct risk management framework aligned with NDB’s strategic goals.
Monitor organizational activities to ensure adherence to the Bank of Botswana’s regulations and internal policies.
Conduct regular compliance risk assessments and audits across various business units.
Provide advisory support to the digital transformation team regarding regulatory requirements for new technologies.
Manage the bank’s Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) programs.
Prepare and submit detailed compliance reports to senior management and external regulatory bodies.

Requirements

Bachelor’s degree in Law, Finance, Risk Management, or a related field.
A minimum of 5 years of professional experience in compliance or risk management within the financial services sector.
Professional certification in Compliance (e.g., ICA or CAMS) is highly preferred.
In-depth knowledge of Botswana’s banking regulations, including AML/CFT and financial intelligence laws.
Strong analytical skills with the ability to interpret complex legal and regulatory documents.
Excellent communication skills for reporting and stakeholder engagement.

How to Apply
To apply, please visit: https://my.wamly.io/invite/InsyncConsulting/88562d95

The National Development Bank (NDB) is seeking a dedicated Financial Crime Analyst to join its professional team during an exciting period of digital transformation. This role is central to safeguarding the bank’s integrity and ensuring that its activities continue to drive socio-economic transformation and economic diversification within Botswana in a secure and compliant manner.
As a Financial Crime Analyst, you will be responsible for identifying, assessing, and mitigating risks associated with money laundering, terrorist financing, and other fraudulent activities. You will play a key role in maintaining the bank’s reputation by ensuring that all operations align with both local regulatory requirements and international best practices.
This position fits within the bank’s broader risk and compliance framework, supporting the institution as it adopts new digital tools and processes. You will work closely with various departments to embed a culture of vigilance and to ensure that the bank’s growth is supported by robust financial crime prevention strategies.

Key Responsibilities

Perform thorough Know Your Customer (KYC) and Customer Due Diligence (CDD) reviews on new and existing clients.
Monitor and analyze daily transactions to identify suspicious patterns or activities that may indicate financial crime.
Prepare and file Suspicious Transaction Reports (STRs) and other required documentation to the Financial Intelligence Agency.
Assist in the implementation and enhancement of financial crime prevention policies and digital monitoring systems.
Conduct regular risk assessments to identify vulnerabilities within the bank’s operational processes.
Stay abreast of emerging trends in financial crime and provide advisory support to internal stakeholders.

Requirements

A Bachelor’s degree in Finance, Law, Criminal Justice, Risk Management, or a related field.
A minimum of 3-5 years of experience in financial crime investigation, AML/CFT compliance, or risk management within the banking sector.
In-depth knowledge of Botswana’s Financial Intelligence Act and other relevant local and international financial regulations.
Strong analytical and investigative skills with a keen eye for detail and patterns.
Proficiency in using specialized risk management and transaction monitoring software.
Relevant professional certification (e.g., CAMS or equivalent) is highly desirable.
Excellent communication skills with the ability to draft comprehensive investigative reports.

How to Apply
To apply, please visit: https://my.wamly.io/invite/InsyncConsulting/fa1229a1

The Systems Auditor role is a critical position within the National Development Bank (NDB) as it navigates a significant digital transformation journey. This role is responsible for evaluating the adequacy and effectiveness of the bank’s information technology systems, ensuring that digital assets are protected and that systems operate efficiently to support the bank’s socio-economic mission.
As a Systems Auditor, you will perform comprehensive audits of IT infrastructure, applications, and security protocols. You will work closely with various departments to identify potential risks, recommend improvements to internal controls, and ensure compliance with regulatory standards and industry best practices within the financial sector of Botswana.
This position offers the opportunity to contribute to the nation’s economic diversification by maintaining the integrity of the financial systems that drive innovation. You will play a key role in safeguarding the bank’s technological landscape against emerging threats while facilitating the adoption of secure, innovative digital solutions.

Key Responsibilities

Conduct regular audits of the bank’s IT infrastructure, operating systems, and application software to ensure data integrity and security.
Evaluate the effectiveness of internal controls and risk management processes related to the bank’s digital transformation initiatives.
Identify system vulnerabilities and provide actionable recommendations to strengthen the bank’s cybersecurity posture.
Perform post-implementation reviews of new systems and technologies to ensure they meet business requirements and security standards.
Collaborate with the IT and Risk departments to develop and execute a risk-based annual IT audit plan.
Monitor and report on the implementation of audit recommendations to ensure timely resolution of identified issues.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Finance, or a related field.
Certified Information Systems Auditor (CISA) designation is highly preferred.
At least 3-5 years of experience in IT auditing, risk management, or cybersecurity, ideally within the financial services industry.
Strong knowledge of IT governance frameworks such as COBIT, ISO 27001, and ITIL.
Proficiency in data analysis tools and Computer Assisted Audit Techniques (CAATs).
Excellent analytical and communication skills with the ability to present technical findings to diverse stakeholders.
Familiarity with the regulatory environment governing the financial sector in Botswana.

How to Apply
To apply, please visit: https://my.wamly.io/invite/InsyncConsulting/a3b3bf57

The Financial Reporting Manager will play a critical role in ensuring the accuracy and integrity of the bank’s financial information. Reporting to senior management, the successful candidate will oversee the preparation of comprehensive financial statements and ensure alignment with international reporting standards and regulatory requirements.
As the National Development Bank undergoes a digital transformation journey, this role will also focus on leveraging new technologies to streamline reporting processes. You will collaborate across various departments to provide financial insights that support the bank’s mandate of driving socio-economic transformation and economic diversification in Botswana.
This is an excellent opportunity for a detail-oriented professional to contribute to a key national institution. You will manage complex financial data, coordinate audit activities, and play a pivotal role in maintaining the transparency and reliability of the bank’s financial disclosures.

Key Responsibilities

Lead the preparation and consolidation of monthly, quarterly, and annual financial statements in compliance with IFRS.
Coordinate the external audit process and serve as the primary point of contact for auditors.
Ensure all statutory and regulatory financial filings are completed accurately and submitted on time.
Develop and maintain internal control frameworks to ensure the integrity of financial data across the organization.
Support digital transformation initiatives by identifying opportunities to automate and enhance reporting workflows.
Provide technical accounting guidance to management regarding the impact of new reporting standards or business initiatives.

Requirements

Bachelor’s degree in Accounting, Finance, or a related professional field.
Full professional accounting qualification such as BICA, ACCA, CIMA, or equivalent.
Minimum of 5-8 years of experience in financial accounting or reporting, ideally within the banking or financial services sector.
In-depth knowledge and practical experience with International Financial Reporting Standards (IFRS).
Strong analytical skills with a high proficiency in financial modeling and Excel.
Experience working with ERP systems and automated financial reporting tools.
Proven ability to manage deadlines and deliver high-quality reports under pressure.

How to Apply
To apply, please visit: https://my.wamly.io/invite/InsyncConsulting/af54196b