Job Region: Blantyre

OverviewCredit Data CRB Limited Malawi is seeking a highly motivated and experienced Human Resource Officer to join our dynamic team. As a key member of our HR department, you will play a vital role in shaping the bureaus human resource strategies and ensuring identifying the best and working with the best. Job Summary:We are looking for a talented Human Resource Officer to oversee the administration of human resource functions, including recruitment, talent management, employee relations, and benefits. The successful candidate will be responsible for ensuring compliance with labor laws and regulations. Duties and ResponsibilityReporting to the Human Resource Manager.Assisting with employee relationsCompensation and benefits administration and recordkeepingEmployee safety, welfare, wellness, and health reportingMaintaining employee files and the HR filling system;Assisting with day-to-day efficient operation of the HR office.Providing customer service to organization employeesCompleting termination paperwork and assisting with exist interviewsMaintaining records related to grievances, performance reviews and disciplinary actions.Recruiting and staff logistics;Employee orientation, development, and training logistics and record keeping;Any other duties assigned from time to time QualificationsBachelor’s Degree in Human Resource Management or Diploma in Human Resource Management with 3 years’ experience in a busy environment. Skills and CompetenciesExcellent communication and interpersonal skillsStrong analytical and problem-solving skillsAbility to maintain confidentiality and handle sensitive informationComputer Knowledge and skill. How to applyInterested applicants should send their cover letter, CV (including emails addresses for the referees) and copies of certificates to the following email address by close of business of 27th July, 2025;humanresource@creditdatamw.com

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humanresource@creditdatamw.com

OverviewCredit Data CRB Limited Malawi is seeking a highly organized and detail-oriented Administration and Procurement Officer to join our team. As an Administration & Procurement Officer, you will play a vital role in ensuring the smooth operation of our administrative functions and procurement processes. Job Summary:We are looking for a skilled and experienced Administration and Procurement Officer to provide administrative support to our teams. The successful candidate will be responsible for managing day-to-day administrative tasks, maintaining accurate records, and ensuring effective procurement processes. ResponsibilitiesReporting to Administration & Procurement Manager.Manage and maintain accurate records and databases.Provide administrative support to teams, including preparing documents and reports.Coordinate meetings, events, and travel arrangements.Handle correspondence and respond to queries.Maintain office supplies and inventory.Ensure compliance with administrative procedures and policiesScheduling company calendar and updating as neededPreparing reports on expenses, office budgets, and other expendituresPreparing travel arrangements for office staff and managers; overseeing and preparing expense reports and budgetsCoordinating building and maintenance issues for general repair (heating and air conditioning, security, etc.) and updating (carpet cleaning, painting, etc.).Keeping correspondence, documentation, or presentation materialsAssist in the preparation of regularly scheduled reportsManage procurement processes, including sourcing suppliers, evaluating bids, and negotiating contractsEnsure compliance with procurement policies and proceduresMaintain office supplies and inventoryAny other duties assigned. RequirementsBachelor’s Degree in Business Administration, Procurement and Logistics.Minimum 3 years of administrative experienceExcellent organizational and time management skillsStrong communication and interpersonal skillsProficiency in MS Office and administrative softwareAbility to work independently and as part of a teamThose with experience as personal secretaries will have added advantage. How to applyInterested applicants should send their cover letter, CV (including emails addresses for the referees) and copies of certificates by 27th July, 2025 through the following email address;humanresource@creditdatamw.com

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humanresource@creditdatamw.com

WE ARE HIRINGVACANT POSITIONHR ASSISTANTWe are looking for a highly motivated professional to join our dynamic HR team as an HR Assistant. Responsibilities include:Supporting the recruitment process. Managing employee records.Providing comprehensive administrative support.Ideal Candidate Requirements:Bachelor of business Administration/Human Resources.Exceptional communication and interpersonal skills.Strong organizational abilities.Proficiency in administrative tasks.HOW TO APPLYPlease send your application letter and Curriculum vitae to the below email address before 28th July 2025Email: personnell@malawisunhotel.com

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personnell@malawisunhotel.com

About the role
BURN is looking for a Feasibility Studies/MRV studies field coordinator, who will be responsible for coordinating people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for everything involving a project’s organization and timeline.Duties and ResponsibilitiesRecruiting, training, and managing teams of field enumerators.Managing, and taking ownership of data flows.Quality control and assurance of the processes and data from the field.Managing project funds and ensuring accurate allocation.Control of the duration of the project.Coordinating with other functions within the organizations to deliver timely reports of field activities.Skills and ExperienceUniversity degree from an accredited academic institution, with two (2) years of relevant professional experience.Completed High School degree from an accredited academic institution, with four (4) years of relevant professional experience.Individuals will need excellent technical abilities to carry out audit-like work in a data-heavy environment.Relevant technical data handling skills in areas of collection using tools like Kobo and basic analysis using Ms. Excel.Team leadership and management of field teams in multiple locations.Required soft skills include people and teamwork skills, critical thinking, and problem-solving.The role-holder is expected to have strong field monitoring and evaluation skills including effective communication skills to constantly liaise with the team members to ensure all enumerators or team leaders are achieving both their qualitative and quantitative targets.This specialist should also have effective communication skills to interact with team members or customers, as well as provide training as needed to colleagues.Possess 3 to 5 years of experience in field team leadership and management in areas like data collection or sales.Strong knowledge of English and Chichewa, speaking and writing.Availability to travel.Strong experience in field teams’ leadership and managementData collection using platforms and mobile apps like Kobo.Team coordination.Project coordination.Process audit experience.Availability to travel.                                                 Qualified Female Candidates encouraged to ApplyBURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).

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https://burnmanufacturing.applytojob.com/apply/Wpx6APGsAO/Feasibility%20Studies/MRV%20studies%20field%20coordinator%20-%20Malawi

Company Description
iRise Carbon operates a sustainable ecosystem that mitigates carbon emissions and restores degraded land. The organization focuses on providing generational social upliftment for local communities in Africa. iRise Carbon is committed to creating a positive environmental and social impact through its innovative initiatives.Role Description
This is a full-time on-site role for a National Clean Cooking Officer, located in Blantyre. The National Clean Cooking Officer will be responsible for overseeing clean cooking initiatives, managing projects, developing strategies, and conducting research related to clean cooking solutions. Daily responsibilities include coordinating with various stakeholders, conducting training sessions, monitoring project progress, and ensuring compliance with environmental and safety standards.Qualifications
Strong project management and coordination skillsExperience with clean cooking technologies and solutionsResearch and analytical skillsExcellent written and verbal communication skillsAbility to collaborate with diverse stakeholders and work on-site in BlantyreKnowledge of environmental and safety standardsExperience in community development and social upliftment initiatives is a plusBachelor’s degree in Environmental Science, Engineering, or a related field

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https://www.linkedin.com/jobs/view/4268558200/?alternateChannel=search&eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=9l303DtkMtR7ErNvMiPBjg%3D%3D&trackingId=HFw3ZdL5eXnqBY6bfQsZ7A%3D%3D&trk=d_flagship3_search_srp_jobs&lipi=urn%3Ali%3Apage%3Ad_flagship3_search_srp_jobs%3BvgqjPZ46Q6WCLyCOw17yvw%3D%3D

Applications are invited from suitably qualified candidates to fill the following vacant position below:HIGH-VALUE CUSTOMER (HVC) SEGMENT MANAGERThe HVC Segment Manager is responsible for identifying, analysing, and optimizing strategies to grow and retain high-value customers (HVCs).Major Tasks and ResponsibilitiesDevelop and maintain dynamic segmentation models to identify high value (HV) prepaid and postpaid customers based on usage, spend, tenure, and product mix.Analyse customer behaviour across voice, data, and digital services to refine HVC definitions.
Monitor ARPU, data consumption trends, and service adoption among HVCs.Identify upsell and cross-sell opportunities across mobile, fixed, broadband, and value-added services.Support the design and evaluation of loyalty programs, exclusive offers, and personalized experiences for HVCs.Analyse churn drivers and recommend proactive retention strategies.Collaborate with CVM and digital marketing teams to design and evaluate targeted campaigns for
HVC acquisition, engagement, and reactivation.Conduct A/B testing and uplift analysis to measure campaign effectivenessBuild predictive models to forecast HVC churn risk, upgrade likelihood, and lifetime value. Deliver regular dashboards and strategic insights to senior leadership.Map and analyse HVC journeys across channels (USSD, app, call centre) to identify pain points and opportunities for improvement.Educational and professional RequirementsBachelor’s degree in Data Analytics, Information Systems Management, Marketing Telecommunications, Actuarial Science or related field.An MBA or MSc in Data Analytics, Mathematics, Physics or Microeconomics will be an added advantage.Three plus years of experience in telecom analytics, customer segmentation, or CVM.Strong command of SQL, Excel, and data visualization tools (e.g, Power Bi, Tableau).Familiarity with statistical tools (e.g., STATA, SPSS, Python, R) is a plusExperience with telecom KPIs (ARPU, churn, CLV, usage metrics) is essential.Excellent communication and stakeholder engagement skills.Interested applicants are requested to submit their applications and Curriculum vitae (CV) to:The Human Resources and Administration Director
Telekom Networks Malawi Limited
Livingstone Towers
P.O Box 3039
Blantyre
OR
Email: vacancy@tnm.co.mwTo reach her no later than 25th July 2025

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vacancy@tnm.co.mw

Applications are invited from suitably qualified candidates to fill the following vacant position below:HIGH-VALUE CUSTOMER (HVC) RETENTION SPECIALIST-MARKETINGThe High-value Customer Retention Specialist is responsible for enhancing customer lifetime value, reducing churn, and driving revenue growth through personalized engagement, loyalty programs, and targeted offers.Major Tasks and ResponsibilitiesAssist in analysing customer behaviour, usage trends, and churn risks to support data-driven decision-making.Help execute loyalty programs, personalized offers, and engagement campaigns for high-value customers.Work with marketing and sales teams to deliver targeted communication and promotional activities.Collaborate with customer service teams to track HVC concerns and ensure timely resolution.Monitor key metrics such as retention rates, ARPU (Average Revenue Per User), and Net Promoter Score (NPS), providing regular reports to senior management.Assist in coordinating with product, pricing, and service teams to enhance the HVC experience.Support research efforts to identify industry best practices and improve customer engagement strategies.Educational and professional RequirementsDegree in Social Science, Business, Business Information Systems or any related field.Strong analytical skills with proficiency in Excel, SQL, or analytics tools.Understanding of customer relationship management (CRM) and customer lifecycle concepts.Basic knowledge of telecom products, services, and market trends.Excellent communication and collaboration skills.Detail-oriented with the ability to multitask and meet deadlines.Interested applicants are requested to submit their applications and Curriculum vitae (CV) to:The Human Resources and Administration Director
Telekom Networks Malawi Limited
Livingstone Towers
P.O Box 3039
Blantyre
OR
Email: vacancy@tnm.co.mwTo reach her no later than 25th July 2025

Apply Via:

vacancy@tnm.co.mw

Applications are invited from suitably qualified candidates to fill the following vacant position below:HIGH-VALUE CUSTOMER (HVC) RETENTION SPECIALIST-MPAMBAThe High-value Customer Retention Specialist is responsible for supporting the management, growth, and retention of Mpamba customers by assisting in product performance analysis, customer engagement initiatives, and strategic campaigns.Major Tasks and ResponsibilitiesAnalyse Mpamba transaction trends, customer behaviour, and usage patterns to identify growth opportunities.Assist in executing initiatives to drive Mpamba adoption, active usage, and transaction frequency.Support targeted campaigns for P2P transfers, bill payments, merchant payments, and savings & lending products.Assist in monitoring agent performance, engagement, and liquidity management efforts.Assist in monitoring agent performance, engagement, and liquidity management efforts.Help develop and implement retention strategies, including incentives, promotions, and personalized offers.Track key performance indicators (KP/s) such as transaction volumes, active users, average revenue per user (ARPU), and customer retention rates.Educational and professional RequirementsDegree in Social Science, Business, Business Information Systems or any related field.Strong analytical skills with proficiency in Excel, SQL, or business intelligence tools.Understanding of mobile financial services, digital payments, and fintech trends.Basic knowledge of customer segmentation, product lifecycle management, and retention strategiseStrong communication and collaboration skills for working with cross-functional teams.Detail-oriented and able to handle multiple tasks in a fast-paced environment.Interest in financial inclusion and digital financial services.Interested applicants are requested to submit their applications and Curriculum vitae (CV) to:The Human Resources and Administration Director
Telekom Networks Malawi Limited
Livingstone Towers
P.O Box 3039
Blantyre
OR
Email: vacancy@tnm.co.mwTo reach her no later than 25th July 2025

Apply Via:

vacancy@tnm.co.mw

Applications are invited from suitably qualified candidates to fill the following vacant position below:BUSINESS INTELLIGENCE AND REVENUE PLANNING SPECIALISTThe Business Intelligence and Revenue Planning Specialist is responsible for sourcing, transforming and interpreting raw data into meaningful insights that support strategic and operational decision-making across the organization.Major Tasks and ResponsibilitiesConducts revenue and marketing data analysis to help the business achieve the targeted revenue.Participates in the Annual operating plan (AOP) exercise through the preparation of revenue forecasting, tracking and analysis.Validates all circle price propositions, planned to launch, as a neutral vertical, to ensure that the proposition meets the overall business objective.Conducts subscriber reporting and tracking through micro level analysis and share of both GSM and Mpamba gross adds.Conducts data mining and accessibility through organizing and performing marketing reporting into the shared drive, monitoring and analysis.Educational and professional RequirementsBachelor’s degree in economics with deep understanding of advanced macroeconomics and econometrics or degree in mathematics or physics.Post graduate qualification in Finance is an added advantage.At least 3 years of marketing experience (preferably product management) in Telecom.Cross functional exposure in other business areas such as Finance and ITAbility to gather consumer behaviour insights.Excellent communication skills, both oral and written.Excellent presentation skills.Design skills and innovation.Analytical thinking and problem-solving skills.Interested applicants are requested to submit their applications and Curriculum vitae (CV) to:The Human Resources and Administration Director
Telekom Networks Malawi Limited
Livingstone Towers
P.O Box 3039
Blantyre
OR
Email: vacancy@tnm.co.mwTo reach her no later than 25th July 2025

Apply Via:

vacancy@tnm.co.mw

Applications are invited from suitably qualified candidates to fill the following vacant position below:CUSTOMER VALUE MANAGEMENT SPECIALISTCustomer Value Management (CVM) Specialist is responsible for supporting the execution of targeted customer engagement strategies aimed at increasing customer lifetime value, retention, and revenue.Major Tasks and ResponsibilitiesAssist in analysing customer data to create meaningful segments based on usage, behaviour, and value contribution.Support the development and execution of targeted campaigns for upselling, cross-selling, and retention across multiple channels (SMS, USSD, app, email).Monitor customer trends, churn patterns, and campaign performance using data analytics tools (Excel, SQL, Power Bl, or similar).Assist in designing and implementing personalized offers, promotions, and rewards to enhance customer value.Work with the commercial team to develop strategies that drive ARPU (Average Revenue Per User)
growth.Help implement churn prevention and loyalty programs to improve customer stickiness and satisfaction.Work with marketing, sales, and product teams to align CVM strategies with business objectives.Assist in tracking key performance indicators (KPls) such as customer retention rates, revenue per segment, and campaign effectiveness.Educational and professional RequirementsDegree in Business Information Systems, Social Science or any related field.Knowledge of telecom products and customer engagement strategies.Strong analytical and problem-solving skills with proficiency in Excel, SQL, or data visualization tools.Basic understanding of customer lifecycle management, segmentation, and targeted marketing.Strong communication and teamwork skills to collaborate with cross-functional teams.Detail-oriented with the ability to manage multiple tasks in a dynamic environment.Eagerness to learn and develop in customer value management and data-driven decision-making.Interested applicants are requested to submit their applications and Curriculum vitae (CV) to:The Human Resources and Administration Director
Telekom Networks Malawi Limited
Livingstone Towers
P.O Box 3039
Blantyre
OR
Email: vacancy@tnm.co.mwTo reach her no later than 25th July 2025

Apply Via:

vacancy@tnm.co.mw