Reports To: Technical Director
Location: Lilongwe, MalawiJob Purpose:The Data Center and Facilities Manager is responsible for the overall management, operations, and maintenance of the data Center and its supporting facilities infrastructure. This role ensures high availability, security, operational efficiency, and compliance of all critical systems including power, cooling, and security. The incumbent will manage a team of technical staff and coordinate vendors, contractors, and service providers to maintain uptime and optimize performance.Key Responsibilities:Data Center OperationsOversee the daily operations and performance of all data Center infrastructure.Ensure 24/7 uptime and business continuity of critical systems through proactive maintenance and rapid incident response.Manage data Center capacity, planning for power, cooling, space, and network utilization.Lead change management, including installation, upgrades, migrations, and decommissions of hardware.Implement and maintain environmental monitoring and management tools.Facilities ManagementSupervise the maintenance and repair of mechanical, electrical, and HVAC systems to ensure optimal facility conditions.Manage vendor relationships and contracts related to data center services, facility maintenance, and security systems.Ensure compliance with local regulations, building codes, and safety standards.Plan and oversee infrastructure projects, including expansions, upgrades, and relocations.Leadership & Strategic PlanningLead and mentor a multidisciplinary team including technicians, security staff, and support engineers.Develop and manage budgets for both IT infrastructure and facility operations.Drive energy efficiency and sustainability initiatives within the data center and facilities.Conduct risk assessments, audits, and disaster recovery drills to enhance preparedness.Documentation & ComplianceMaintain accurate records for assets, system performance, maintenance logs, and compliance reports.Ensure adherence to organizational policies, ITIL standards, and international best practices.Manage access control, physical security, and health & safety protocols.Qualifications and Experience:Bachelor’s Degree in Electrical/Mechanical Engineering, IT, Facilities Management, or related field.5+ years of experience in Data Center operations and/or facilities management.Proven experience managing critical infrastructure in a high-availability environment.Professional certifications such as Certified Data Center Professional (CDCP), Certificate for Documentary Credit Specialist (CDCS), PMP, or ITIL are strongly preferred.Familiarity with BMS, DCIM, UPS systems, generators, HVAC, fire suppression systems, and structured cabling.Skills and Competencies:Strong leadership, team management, and organizational skills.Excellent problem-solving and decision-making ability under pressure.Budgeting and vendor contract management skills.Strong communication and interpersonal skills.High attention to detail with a focus on compliance and security.Working Conditions:On-call availability for emergencies and critical incident support.Physical presence required on-site at the data center location.May require occasional travel between facilities or to vendor sites.RemunerationInterested candidates should submit their applications with detailed CV with names and addresses of at least 3 traceable referees by email only to recruitment@sparcsystems.africa not later than 25th July 2025 at 17:00hrs
Apply Via:
https://www.sparcsystems.africa/vacancies/48