Job Region: Flacq

  • Officer, Accounts Payable

    Pay all bills promptly and accurately after verifying that they have all the proper supporting documents Ensure that the bills are accurate as to items, price, and extensions and also that they have been approved by the Department Head, Director of Finance and Management.
     
    Key Duties and Responsibilities Updating on daily basis of Inputting  invoices accurately, use proper accounting codes Review and verify “Receiving Summary Report”, dockets, invoices, purchase orders/ PO for proper coding, with acknowledge by approval signature. Ensuring to maintain all vendors accounts are always current and up to date, where the payment preparation is always based on cash flow Reconcile vendor statements on régular basis Provide research on special projects as well as preparing reports for various Department Heads, upon request Handles special project assignments as requested by the Director of Finance and Finance Manager Proper filing and classification of all vendor files Maintain an open line of communication between guests , team members and management  Prepare and complete all month end responsibilities as well as printing month end reports and settling up late bills  Skills, Experience & Educational Requirements  Ability to access and accurately input information into a computer using various computer software programs (Excel and Word) High School graduate or equivalent required. Finance and Accounts Payable experience preferred. Some work experience in related field required Maintain an open line of communication between guests , team members and management General knowledge of accounting operations, aptitude for figures, Bookkeeping knowledge Office machines: operate calculator/10-key. by touch, copier, fax, telephone  Ability to effectively deal with guest and team members concerns in a friendly and positive manner and listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions Ability to listen effectively and to speak and write English clearly Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after team member begins work  

    Pointe de Flacq, Flacq, Mauritius

    Phone: 401 1688

    Apply Via:

    Daisyrani.guddoye@oneandonlylesaintgeran.com

     

     

     

  • Electrician, RTL

    The Electrician, RTL is responsible for installing, maintaining, and repairing electrical systems and equipment across the resort. The role ensures all electrical works are carried out safely, efficiently, and in compliance with standards.
     
    Key duties include troubleshooting faults, conducting preventive maintenance, responding to repair requests, and supporting renovation or installation projects. The Electrician ensures minimal downtime and reliable operation of all electrical systems while adhering to safety procedures and resort standards.

    Pointe de Flacq, Flacq, Mauritius

    Phone: 401 1688

    Apply Via:

    Daisyrani.guddoye@oneandonlylesaintgeran.com

     

     

     

  • Host – German Language Specialist

    Hosts are the main guest contact, coordinating requests and experiences from arrival to departure. They ensure smooth, efficient service with all departments, exceed expectations, support revenue, and deliver personalized, high-quality experiences as brand ambassadors.
     
    Key Duties and Responsibilities The Host or the Connectivity Center should be introduced before arrival, to create a tailor made itinerary for the ideal time away.Ensure to schedule minimum 1 meeting(s) per day with guests at guest preferred time and place, to go through itinerary of the day and next day’s, get feedback, requests/changes, and other. This is CRUCIAL for the Host’s successful service perception and delivery as well for departmental efficiency (Mandatory). Use GMH as communication tool – EACH Host must have a company smart phone (own personal devises are not allowed)Share preferences with all colleagues & make sure to make them actionable and reasonable. Assign guest amenities based on preferences. Always action incidents within 15 minutes. For any negative feedback & issues, initiate resolution process immediately – communicate to all departments through the ALICE system. Do not let any guest leave unhappy.Make sure the guests leave the Resort safely with the best impression and the most appropriate farewell amenity.Act as Brand ambassador at all time, even outside of the Resort – the Host is empowered to take care of the guest. Host must be knowledgeable about all aspects of the resort, its surrounding area, services and offerings as well as the Kerzner resorts worldwide.PPE (Personal Protective Equipment) provided by the Resort must always be used.Hygiene & Safety measures dictated by both Local Government and the Resort shall be followed.Maintain standardized use of radio and mobile as established by the Resort.Complete the Host’s Daily Log in ALICE Platform.Inspect arriving guestrooms after Housekeeping cleaning.Inspect and sanitize all equipment that our guest may need in order to ease their stay.Ensure special requests are met prior guest arrival.Greet and provide in Room check-in to all guests.Follow luggage standards as per procedure, maintaining a good relationship with the bell staff department.Coordinate and ensure guests’ services such as spa appointments, dining reservations or activities bookings, among others.Coordinate cleaning time frame daily for all guests. Ensure housekeeping services are performed within timeframes requested by guests.Maintain an effective communication with all your guests through Messaging. Provide all accurate and appropriate information to the guests in house in a timely manner.Have a good knowledge of all in-room system and items such as TV, Wifi, Speakers, coffee machine, etc. in order to assist the guests efficiently.Offer, and perform if agreed, personalized services such as packing and unpacking, guests’ belongings tidy up, clothes pressing, laundry management, shoe shining, among others.Create extra special moments for guest at every opportunity, including recognizing celebrations such as birthdays and anniversaries, among others.Monitor guest whereabouts and agenda while at the Resort in order to ensure an appropriate and timely response to any last-minute request.Provide effective resolution to any guest complaint ensuring all guests depart the resort happy and satisfied with their stay.Gain a comprehensive understanding of all outlets, opening hours, menus, amenities, activities (both on property or offsite).Report Lost and Found property according to Policy & Procedure.Ensure glassware, chinaware and cutlery in the rooms are clean, stain-free and displayed as per standard.Deliver guest’s folios and confirmation letters to guestrooms.Coordinate and ensure Maintenance requests and repairs are completed in a timely and professional manner.Maintain polite and professional interpersonal relationship with both colleagues and guests.Conduct a pre-shift briefing under the supervision of a departmental leaderRespond to guest calls for Host Service within 10 minutes.Maintain confidentiality and privacy of all guests.Possess a full understanding of the Refreshment Center operations and products.Responsible for monitoring Refreshment Center requests and delivery for guests.Send items needed from the Refreshment Center through ALICE Platform to the Connectivity Center.Coordinate and request items from the Refreshment Center, including daily fruits, snacks and/or amenities.Coordinate the delivery of any item requested by the guest and in cooperation of the other departments.Plan snacks and fruits based on Refreshment Center menu availability.Prepare coffee station accordingly to guest preferences. About You The ideal candidate should have at least a high school or a NC3 in Front Office would be a plus. The candidate should have at least 2 years of experience in an international ultra-luxury resort in the guest services department as GRO, Front Office Assistant, and Concierge. He/ She must be fluent in written and spoken English and German.

    Pointe de Flacq, Flacq, Mauritius

    Phone: 401 1688

    Apply Via:

    Daisyrani.guddoye@oneandonlylesaintgeran.com

     

     

     

  • PIZZALIOLO

    PREVIOUS EXPERIENCE & QUALIFICATIONS
    A minimum of 2–3 years working experience as a Pizzaiolo or in a similar role, preferably in the hospitality industry.
    Experience in wood-fired oven operations will be an advantage.
     
    The successful incumbent will:• Prepare and cook a variety of pizzas following established recipes and standards.• Ensure proper handling, preparation, and storage of ingredients.• Maintain cleanliness and hygiene standards in the kitchen at all times.• Monitor food quality and presentation to meet brand standards.• Work closely with the kitchen team to ensure smooth operations.• Assist in menu development and introduce creative pizza concepts.• Ensure efficient use of ingredients to minimize wastage.REQUIREMENTS•Passion for Italian cuisine and pizza craftsmanship.•Creative and detail-oriented.•Ability to work under pressure in a fast-paced environment.•Strong team spirit and good communication skills.•A clean certificate of character is a must.•English Speaking is recommended.•Passionate about service & High levels of integrity.•Outgoing and pleasant personality.•Extremely creative and innovative.•Passionate culinarian with a great sense of presentation.•Ability to handle multiple tasks and work well in an environment with time constraints.•Detail-oriented with excellent organizational skills, performing work accurately and efficiently.•This position is open to candidates willing to relocate to Mauritius on single travelling status. 

    Coastal Road,, Belle Mare,, Mauritius

    Phone: 402 2000/402 2000

    Apply Via:

    ahrm@luxbellemare.com

     

     

     

  • Training Manager

    The Residence Mauritius is presently recruiting an experienced and dynamic Training Manager.
     
    Role Description:Deliver trainings to our Team Members, at various levelsAssist departmental trainers in the quality-delivery of SOP-based trainings Analyse guest satisfaction surveys / feedback to determine training plans for areas needing improvements Liaise with external Training providers / Institutions as may be requiredIn Charge of our Internal training Academy, duly registered under the MQAEnsure Proper coordination with institutions sucha as – hotel traning schools, universities, HRDC, MQA and othersParticipate in setting training budgetsQualifications:Minimum degree holder in Hospitality / Tourism / HR Management or any other relevant qualificationAt least 2 – 3 Years of training delivery experience gained preferably in the hospitality sectorKnowledge of running training institutions will be an advantageExcellent communication & presentation skillsManagement reserves the right to call only the most suitable candidates for an interview and may choose not to make an appointment as a result of this advertisement.

    Coastal Road, Belle Mare, Mauritius

    Phone: 401 88 88

    Apply Via:

    hr@theresidence.com

     

     

     

  • Service Associate – Room Attendant/Valet

    The Service Associate – Room Attendant/Valet is responsible for the cleaning and the maintenance of guest rooms/suite and its surrounding areas.
     
    As Service Associate – Room Attendant/Valet, we rely on you to:- Maintains and cleans guest rooms/suites, corridors and pantries according to the instructions and daily assignments given by the Service Leader and also, by the Housekeeper.- Cleans according to established policies and procedures.- Replaces all supplies, amenities and linen according to set standards, policies & procedures.- Ensures & maintains that trolleys and supply caddies are complete, well stocked and neatly arranged.- Reports damaged and/or abused furniture, fixtures, carpet or any other items in the guest rooms to Service Leader.- Handles all guest requests in a timely and efficient manner.- Report all lost and found items immediately to Floor Butlers, service Leaders and handle the items to Security desk. Qualifications, skills, and experience:Good command of written and spoken English and French language.Experience in similar position will be an advantage.Service and details oriented.

    Coastal Road, Trou d’eau DouceRoad, Trou d’eau Douce, Flacq, Mauritius

    Phone: 4027400

    Apply Via:

    Sltrhr@shangri-la.com

     

     

     

  • Sales Administrative Assistant

    The Sales Administrative Assistant is responsible for ensuring the accurate and timely processing of sales transactions, supporting daily commercial operations, and maintaining effective coordination between sales, logistics, and finance functions.
     
    Key ResponsibilitiesSales Administration & Invoicing:Process and capture daily invoices in Netsuite in a timely and accurate mannerEnsure all invoicing is aligned with confirmed orders and delivery notesMaintain proper documentation and filing of all sales transactions Delivery & Order Follow-up:Monitor and confirm that all deliveries have been dispatched and completedLiaise with logistics/operations teams to resolve any delivery discrepanciesVerify that all returned invoices correspond to fully delivered orders Credit Notes Management:Identify and flag any discrepancies requiring credit notesEscalate issues promptly to the Key Account Executive to avoid client disputesEnsure proper documentation and tracking of all credit adjustments Sales Reporting:Maintain and update the Daily Sales TemplateEnsure accuracy and completeness of daily sales data and ensure that the daily sales report is complete and properly executed by all stakeholders, including the sales Admin, the driver and the vehicle assistant of Origin’Est.Support the preparation of periodic sales reports as required Market & Commercial Analysis:Assist in conducting market analysis and price surveysCollect and compile competitor pricing and market intelligenceSupport ad-hoc commercial analysis as requested Returns & Process Flow Monitoring:Track and monitor product returns and related processesEnsure proper documentation and follow-up of return casesIdentify inefficiencies and support improvements in process flow Debtors Follow-up:Assist in monitoring debtors ageing reportsFollow up on outstanding balances where requiredEnsure that all cash clients have completed their payments and that there is no outstanding balances that may be due by any such client. Qualifications & ExperienceDiploma or Degree in Business Administration, Finance, or related field is an advantagePrevious experience in sales administration or a similar role is an advantageExperience with ERP systems (preferably Netsuite) is a plusSkills & CompetenciesStrong attention to detail and accuracyGood organizational and time management skillsAnalytical mindsetStrong communication and coordination skillsAbility to work under pressure and meet daily deadlinesProficiency in Microsoft Excel and reporting tools

    Vivea Business Park, Saint Pierre, Moka, Mauritius

    Phone: 4023300

    Apply Via:

    hr@alteo.mu

     

     

     

  • Supervisor, Engineering (Pool)

    The Supervisor, Engineering (Pool) plans, assigns, and follows up on maintenance tasks, ensuring timely completion within budget by in-house teams or contractors. They mentor staff, oversee training, and maintain thorough knowledge of building systems, equipment, and infrastructure.
     
    Key Duties and ResponsibilitiesTo be familiar with the buildings and areas, and have practical knowledge of all parts of equipment and installation, pipe and cable routing, control panels, electrical distribution panels, electrical meters, ducting and dampers.To continuously give feedback to the Assistant / Maintenance Manager on tasks pertaining to the trade.To manage all staff falling directly under him for the smooth running and maintenance of the building and equipment.To attend preventive maintenance programs as per planning and procedures for building and equipment.To receive maintenance requests, leaders on duty maintenance lists, night shifts report lists and PMP Public areas, register them in logbook and plan, execute and control maintenance requests daily.To follow-up the works delegated to the staffs falling directly under him and ensure that the work is being properly done on a daily basis.Alerting the assistant maintenance manager / maintenance manager of any unusual occurrence, any maintenance work or hazard.Coordinate projects as directed by the assistant maintenance manager / maintenance manager.Assure safety standards are used which comply with company guidelines.To ensure that emergency situations are dealt with tact and solved accordingly.Should be able to determine sources of possible defects in order to prevent unexpected breakdowns and perform proper repairs.Be proactive.Responsible for the tools provided by the hotel.Must be familiar with fire detection systems, fire fighting and escape routes– smoke and heat detectors, call points, fire hose reels and fire hydrants.To attend fire alarms calls out and assist as per fire alarm procedures.Ensure that hotel assets are protected while performing duty.To maintain a clear and clean workplace.To attend week end and public holiday duties as per roster.To attend morning briefings and wrap up sessions in the afternoon.To assist work undergone by either outside contractors or in-house.Is expected to make himself available at any time to carry out any job outside the scope of his daily work according to the needs of the operations or intervene personally on repair and maintenance work.To be able to work in team as required by the nature of the work for good functioning of operations and pertaining to guest satisfaction.Must ensure that protective equipment is used wherever applicable.Must report to his unit as soon as a cyclone warning class 2 is declared and start organizing all prevention measures and also make sure that he is operating under safety measures.To ensure that all maintenance requests is logged in the maintenance request book and communicated for action to the related person.To attend to daily maintenance request pertaining to his trade.To be able to attend phone calls and liaise with guests as per company norms.Should have good communication skills with other departments relating to maintenance work.About You:The desired qualification for this role is at least a Higher School Certificate or NC3. The ideal candidate should have at least 3 years of experience in the same role in an international ultra-luxury resort and must be fluent in written and spoken English and French.  

    Pointe de Flacq, Flacq, Mauritius

    Phone: 401 1688

    Apply Via:

    Daisyrani.guddoye@oneandonlylesaintgeran.com

     

     

     

  • Varnisher

    A Varnisher in hotel engineering maintains the property’s appearance by painting and varnishing walls, floors, furniture, and surfaces. They ensure areas remain clean and presentable, working with the engineering team to identify needs and complete maintenance efficiently.
     
    Duties and Responsibilities:Preparing surfaces by cleaning, sanding, and priming walls, ceilings, and furnitureApplying paints, varnishes, lacquers, and protective coatings using brushes, rollers, or spray systemsMixing and matching paint colors to achieve desired finishesCarrying out decorative painting techniques (e.g., stenciling, glazing, or faux finishes)Maintaining tools, equipment, and work areas according to safety and hygiene standardsInspecting completed work for quality assuranceAble to apply paint, stain, varnish, enamel, etc. to property walls, ceilings, and furniture.Able to effectively use brushes, spray guns, or rollers.Responsible for maintaining property color scheme specifications.Responsible for maintaining and matching shades of particular areas.Apply primers or sealers to prepare new surfaces, such as bare wood or metal, for finish coats.Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting.Cover surfaces with appropriate material for protection during painting and post appropriate paint signs.Clean up and store paint and painting tools and equipment in appropriate areas.Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.Take care of the area when the front-of-the-house area-painting job is being carried out.Always place the ‘Men at work’ signboard when working in public areas or guest rooms.Take rounds of the Villas private homes and other public areas respectively in charge and perform paint/polish mark.Complete appropriate safety training and certifications to perform work tasks.Report work-related accidents, or other injuries immediately upon occurrence to manager/supervisor.Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.Any other job or duties assigned by the management as and when requiredSkills Required:Proficiency in surface preparation and paint application techniquesBasic knowledge of color theory and mixingManual dexterity and attention to detailUnderstanding of workplace safety standardsTeamwork and effective communication skills

    Pointe de Flacq, Flacq, Mauritius

    Phone: 401 1688

    Apply Via:

    Daisyrani.guddoye@oneandonlylesaintgeran.com

     

     

     

  • Civil Engineers

    As an Engineer – Civil, the job holder will be responsible for overseeing and coordinating all civil engineering aspects across construction projects.
     
    Key ResponsibilitiesManaging Labour Resources (Plants equipment, Sub Contractors)Supervision of construction worksRecording of site recordsSupervision of workers/ equipment  deployment on siteQuality checks on siteSetting out level surveysPreparation of site reportsSite MeasurementsJob RequirementsBachelor’s degree in civil engineering or a related field.Proven hands-on experience in the construction sector.Experience in site supervision and coordination of civil works.Good understanding of construction drawings, standards, and permitting processes such as EIA, ESIA, LCP, BLUP, Fire certificate and others.Strong coordination and communication skills with the ability to engage multiple stakeholders.Ability to work under pressure and manage multiple projects simultaneously.Proactive, detail-oriented, and solution-driven mindset.Proficiency in AutoCAD, Microsoft Office, and project management tools.Valid Driving Licence.

    Royal Road, Camp De Masque Pavé, Quartier Militaire, Mauritius

    Phone: 416 6500

    Apply Via:

    compte.safety@outlook.com