Job Region: Flacq

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life.
 
About the Role  The Assistant Manager, Engineering will be responsible for the administrative duties of the department as well as will oversee and ensure that all repair and maintenance are going smoothly by the Hotel procedures and standards.  Key Duties and Responsibilities  Administration goals To be responsible for the organization of all engineering administration, stock control and spare part storage.To oversee all policies, procedures, protocols and controls that govern the property maintenance operations.To ensure that all actions are recorded and to enable continual improvement and minimize repeat tasks and additional costs.To oversee preparation of reports, such as statistical and data analysis reports, for all engineering processes.To establish a monthly report of works carried out, machines maintained, special events, consumption of energy and water, etc. to the relevant stakeholders.To establish all necessary facility inspection checklists and technical checklists for the whole property.To control and endorse all invoices for installations, tools, spare parts and consumption of materials.  Repair & Maintenance To ensure all manuals, catalogues, wiring diagrams, guarantee certificates and as-built drawings are requested and maintained accordingly.To ensure that a yearly preventative maintenance program is in place.To take responsibility for all work executed, by own or external craftsmen, on the building, plants or technical installations.To provide continuous technical support to all colleagues.To assist senior management with the planning for investment, project and replacement budget on a yearly basis.To implement all necessary work procedures for preventative maintenance and to initiate respective scheduled procedures. To monitor carrying out-of-work as well as to record the results within appropriate filing system; To provide the sufficient and reasonable supply of spare parts on time.To determine the priorities for repair work and to take care of them for the quick removing of all breakdowns.To ensure that all works are being executed by the Hotel Standards; to pass invoices for payment only when the execution of the work is done as preliminarily agreed and to the full satisfaction. In case of disputes, to involve the relevant stakeholders for a decision.To carry out regular public areas, accommodation and venue tours to identify areas with defects and places requiring repair and maintenance; to ensure that immediate action is taken for remedy.To be responsible for the storing of spare parts; to set up an Engineering Store; to register all incoming and outgoing items. Health & Safety To ensure that all fire certificates is up to date and renewed. To always ensure a safe and healthy environment for all guests and employees.To always keep the hotel and its contents in excellent condition by setting up a planned preventative maintenance plan and by ensuring its full implementation.To comply with all Health & Safety Legislation for the tasks in hand.To manage all aspects of life systems equipment.To maintain highest standards for the maintenance and safe operation of the issued tools and equipment.To work in conjunction with the Health and Safety Officer in ensuring that all safety, health and environmental issues are addressed timorously.To manage and maintain requirements and to keep systems in top operating condition.To co-ordinate and management of all property maintenance and to upgrade requirements as is needed.To manage and to ensure that all maintenance colleagues utilize physical barriers or otherwise guard all hazardous conditions caused during the progress of a job until normal conditions are restored. To replace permanent guards or other safety devices that have been removed from the equipment, before leaving the job.To always maintain good housekeeping during progress of work by all maintenance colleagues.  At the completion of the job, all surplus material shall be removed and the area worked in shall be returned to a normal, clean and safe state. Employee Relations To foster and to develop effective employee relations within the Engineering department and with all colleagues throughout the Hotel.To be actively involved in assessing training needs and to develop departmental training plans and succession plans. To initiate, execute and/or monitor training of his/her colleagues for engineering matters.To assist and to co-ordinate proper Fire & Safety training for all colleagues together with the Security Manager/Health & Safety Officer. Customer Service To strive to keep all business units and related entities in the best condition for customer service, ensuring that preventive maintenance is taking place and to recommend projects for improvement to the General Manager and to the relevant stakeholders.To immediately resolve guest concerns, as well as the underlying causes to increase guest satisfaction.To assure consistent, high-quality fabrics, furnishes and equipment which satisfy customer expectations for comfort and functionality. About You The desired qualification for this role is at least a BSc in Mechanical Engineering. The ideal candidate should have at least 3 years of experience in the same role in an international ultra-luxury resort and must be fluent in written and spoken English and French. Position open for locals only

Pointe de Flacq, Flacq, Mauritius

Phone: 401 1688

Apply Via:

Daisyrani.guddoye@oneandonlylesaintgeran.com

Together with Hotel Manager, plan, organize and coordinate activities of F&B department Ensure that various outlets operate successfully and are individually profitable as per standards
 
Conduct selection, recruitment and promotion of respective team members (together with HRC/HRE)Ensure that on the job training is conducted on a regular basis Conduct Performance Appraisal and identify necessary training measures of respective team members        Assist HR in developing and implementing formal training plans for the departmentIdentify departmental trainers, assign training responsibilities and meet with departmental trainers monthlyMake recommendations to Superior on team members’ matters and promotionsEnsure that discipline prevails within the team and communicates any disciplinary issues to superior / HR managerAct as a coach Coordinate & supervise activities in his/her departmentEnsure Guests’ / Repeaters’ satisfaction at all times and be totally aware of their preferencesKeep tract of popular / unpopular items on the different F&B outlets menus and Wine lists and respond accordingly Ensure that respective team projects a warm, professional and welcome imageHandle and monitor of guests complaints and the relevant follow up action requiredEstablish and maintain effective interpersonal relations and takes active interest in the welfare, safety & development of TMFormulating a short and long term Team Member work schedule. Maintaining a harmonious balance between necessary supervision and individual creativityParticipate in Eco Standard/Sustainable Responsibility set by the hotel

Coastal Road, Belle Mare, Mauritius, Belle Mare, Mauritius

Phone: 402 3500

Apply Via:

hrc@vpb.veranda-resorts.com

Solana Beach Mauritius is looking for competent, committed, passionate, creative and enthusiastic candidates for the post of Steward
 
Ensure the kitchen is clean, well maintained and organised at all times.Ensure floors are dry and clean at all times.Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards.Adhere to all sanitation guidelines.Assist the Cooks and Servers as and when necessary.Collects and removes trash from all areas of the operation following established procedures.Dispose of waste as per the hotel and authority standards and Adhere to recycling guidelines.Ensure waste bin area is kept clean and tidy.Carry out general cleaning as directed to include sweeping, mopping up, washing up, emptying of rubbish bins and boxes ensuring placement in the correct containersCleans and sanitizes pots, pans, utensils, and other minor equipment routinely used in the kitchen following established procedures.Cleans and maintains floors and walls in kitchen and dish washing area by following standard procedures.Cleans and sanitizes dishes and related serviceware following established procedures.Cleans large equipment as assigned, following established procedures.Requirements:Minimum Form 3 / Form 4No experience needed as Training will be provided

C/o Compagnie de Beau Vallon Ltee, Riche en Eau, St Hubert, Mauritius

Phone: 633 7310 / 633 7311/633 7310

Apply Via:

hr@bvhospitality.mu

Solana Beach Mauritius is looking for competent, committed, passionate, creative and enthusiastic candidates for the post of Porter
 
Duties and Responsibilities:To handle guest luggage on arrival, departure and during stay in an efficient manner.Actively participates in the provision of excellent service to guests.Cordially welcomes guests on their arrivals and opens car doors.Converses with guests on their feedback and suggestions for improvement.Guides guests towards service outlets as and when requested.Answer telephone calls in Front Office area when requested.Handles customer complaints efficiently through approrpiate interaction.Take part in training and implement accordingly.Keep superior informed about all unusual matters concerning any plans affecting his/her area.Pick up luggage from rooms upon departure and bid farewell to guests.Ensure that luggage are well tagged and delivered in allocated rooms.Ensure that luggage are well identified while placing in departure lounge/car.Collect and deliver messages/parcels to guests within 15 minutes.Ensure cold towel & cocktail service upon guest arrival.Ensure having good knowledge of Geography of the Island.Ensure efficient use of materials to minimise costs.Follow up vouchers from taxi serviceInform superior shall be there any damage/breakages of luggage.Collect postcards from letter box and leave at the reception for postageEnsure Proper in/out of cold towels and logged properlyCandidate’s Profile:SCAt least 1 year of relevant experienceSelf-controlCustomer service orientedGood organisational skill

C/o Compagnie de Beau Vallon Ltee, Riche en Eau, St Hubert, Mauritius

Phone: 633 7310 / 633 7311/633 7310

Apply Via:

hr@bvhospitality.mu

Maintenance supervisor is responsible for planning, delegating and follow-up of work, for ensuring all maintenance requests are completed by in-house or outside contractor as assigned.
 
Job Summary:He must ensure that the work is completed within time and expense limits established. He is responsible for mentoring and training of his colleagues. Need to make himself familiar with the buildings and areas, and studies all pieces of equipment and installation, pipe and cable routing, valves and control panels, ducting and dampers and service trenches.Key Duties and Responsibilities:To be familiar with the buildings and areas, and have practical knowledge of all parts of equipment and installation, pipe and cable routing, control panels, electrical distribution panels, electrical meters, ducting and dampers.To continuously give feedback to the Assistant / Maintenance Manager on tasks pertaining to the trade.To manage all staff falling directly under him for the smooth running and maintenance of the building and equipment.To attend preventive maintenance programs as per planning and procedures for building and equipment.To receive maintenance requests, leaders on duty maintenance lists, night shifts report lists and PMP Public areas, register them in logbook and plan, execute and control maintenance requests daily.To follow-up the works delegated to the staffs falling directly under him and ensure that the work is being properly done on a daily basis.Alerting the assistant maintenance manager / maintenance manager of any unusual occurrence, any maintenance work or hazard.Coordinate projects as directed by the assistant maintenance manager / maintenance manager.Assure safety standards are used which comply with company guidelines.To ensure that emergency situations are dealt with tact and solved accordingly.Should be able to determine sources of possible defects in order to prevent unexpected breakdowns and perform proper repairs.Be proactive.Responsible for the tools provided by the hotel.Must be familiar with fire detection systems, fire fighting and escape routes– smoke and heat detectors, call points, fire hose reels and fire hydrants.To attend fire alarms calls out and assist as per fire alarm procedures.Ensure that hotel assets are protected while performing duty.To maintain a clear and clean workplace.To attend week end and public holiday duties as per roster.To attend morning briefings and wrap up sessions in the afternoon.To assist work undergone by either outside contractors or in-house.Is expected to make himself available at any time to carry out any job outside the scope of his daily work according to the needs of the operations or intervene personally on repair and maintenance work.To be able to work in team as required by the nature of the work for good functioning of operations and pertaining to guest satisfaction.Must ensure that protective equipment is used wherever applicable.Must report to his unit as soon as a cyclone warning class 2 is declared and start organizing all prevention measures and also make sure that he is operating under safety measures.To ensure that all maintenance requests is logged in the maintenance request book and communicated for action to the related person.To attend to daily maintenance request pertaining to his trade.To be able to attend phone calls and liaise with guests as per company norms.Should have good communication skills with other departments relating to maintenance work.About You:The desired qualification for this role is at least a Higher School Certificate or NC3. The ideal candidate should have at least 3 years of experience in the same role in an international ultra-luxury resort and must be fluent in written and spoken English and French. Apply on our career page: https://jobs.kerzner.com/job-invite/18500/

Pointe de Flacq, Flacq, Mauritius

Phone: 401 1688

Apply Via:

Daisyrani.guddoye@oneandonlylesaintgeran.com

Assurer la tenue de la comptabilité, dans le
respect des procédures établies, en garantissant
la régularité et la fiabilité des comptes.
 
Activités principales Missions principales d’un comptableTenue de la comptabilité : Enregistrer les opérations comptables quotidiennes (achats, ventes, paiements, encaissements).Gestion des comptes : Suivi des comptes clients et fournisseurs, rapprochements bancaires.Établissement des états financiers : Préparer les bilans, comptes de résultat et autres rapports financiers périodiques.Déclarations fiscales et sociales : Assurer la préparation et le dépôt des déclarations fiscales et sociales dans les délais légaux.Analyse financière : Suivre les budgets, analyser les écarts et proposer des recommandations pour optimiser la gestion financière.Contrôle et conformité : Vérifier la conformité des documents et opérations avec les normes comptables et réglementations en vigueur.Support interne : Fournir des informations financières fiables aux différentes équipes et à la direction pour faciliter la prise de décision. Compétences clésConnaissancesAnalyse financièreComptabilité généraleConception des procéduresPrincipes budgétaires et indicateurs de gestionSavoir ‐faire techniquesAnalyser les données d’une situation: anomalies de restitution de données, coherence des données restituéesDéfinir et mettre en oeuvre une procédure et des indicateurs de contrôle et de suiviElaborer et suivre un budgetVeiller au respect des dispositions légales et réglementaires Savoir‐faire relationnelsAvoir le sens du client et du serviceFaire preuve d’initiativeFaire preuve de réactivitéFaire preuve de rigueur et d’organisation (respect des délais, fiabilité…)Bon niveau de francais et d’anglais a l’oral et l’ecrit QualificationsBAC +2/3BTS Comptabilité et gestionExpérience professionnelle équivalente

Flacq Retail Park, Boulet-Rouge 40603, Flacq, Mauritius

Phone: 54214355

Apply Via:

elizabeth@impex-mu.com

Le Supply Chain Specialist gère et optimise la chaîne d’approvisionnement, supervise les stocks, assure la traçabilité et la conformité des produits, collabore avec fournisseurs et équipes internes, et participe à l’amélioration continue des processus logistiques et opérationnels.
 
Missions principalesGérer et suivre l’ensemble des flux logistiques, depuis les fournisseurs jusqu’aux clients finaux.Assurer l’approvisionnement et la gestion optimale des stocks.Collaborer étroitement avec les fournisseurs, partenaires logistiques et équipes internes (achats, production, ventes).Garantir la traçabilité des produits et le respect des exigences documentaires et réglementaires.Analyser les performances de la chaîne d’approvisionnement et proposer des axes d’amélioration.Participer activement à l’optimisation continue des processus logistiques et opérationnels.Superviser et gérer les stocks sur nos différents points de vente et entrepôts. Compétences clésConnaissances✓ Techniques de négociation. ✓ Maîtrise des principaux logiciels bureautiques. ✓ Connaissance des réglementations internationales liées aux frets (Incoterms) ✓ Maîtrise de l’anglais et du français, la connaissance d’une autre langue étrangère est un plus. Savoir-faire techniques✓ Négocier des délais, des moyens avec le réseau, la sous‐traitance, les fournisseurs. ✓ Bonne connaissance des systèmes d’information, des outils informatiques.Savoir-faire relationnels✓ Convaincre. ✓ Être force de proposition. ✓ Faire preuve de rigueur et d’organisation. Qualifications✓ BAC +2 minimum obligatoire à BAC +3. ✓ Licence pro Commerce ou Logistique. ✓ Expérience professionnelle.

Flacq Retail Park, Boulet-Rouge 40603, Flacq, Mauritius

Phone: 54214355

Apply Via:

elizabeth@impex-mu.com

About the Role

Welcome the guests at the entrance of the restaurant with a friendly manner, eye contact and pleasant appearance. Responsible for table’s arrangement, reservation, guests’ requests. Cleanliness of all menus and prepare all necessary documents for the restaurant before each service.
 
Key Duties and ResponsibilitiesStart working as per scheduleNeatly dressed and well groomed at all times according to our standardConduct daily meeting with Asst & Restaurant Manager to express concerns and receive informationAlways ready by the door to greet guests, check their reservations and escort them to their tableTo know the hotel ‘‘vision, mission, cores values & brand values’’Ability to work in any other restaurant whenever requiredPrepare reception area before serviceGreet guest with eye contact, smile and using guest nameSeat guests based on guest preferences and balancing of customer flow in service stations.Politely request guests to wait in waiting area if no table is availableNotifies managers of any guest that is perceived to be unhappyConsistently displays a friendly, accessible and approachable attitude with all in house & outsider’s guestIn order to make them feel welcomeAnswering the phone with pleasant voice, give information, take bookingsFollow hotel safety working procedureCommunication and feedback to managers for the interest of guestsRespond to guest’s questions regarding services and facilities offered by the hotel and encourage them to take part in themRecommends all Restaurants and other revenue generating areas to our guestEnsure that guest’s names and their correct titles are used at all timesAssist restaurant staff to reset tables on busy periodTo keep reception area clean and tidy all timeFile all memos in relevant files and update all informationAlways check guest’s special requestsEnsure that all menus and drinks lists are in good conditions and in a correct number before each serviceCheck all tables set up according to the reservation listReconfirm all reservations everyday with F&B coordinatorNever leave the reception area empty, wait for your colleague to come back a minimum of one person has to be their all-time at the entranceInform each and everyone in the restaurant/Chef for new arrivals, in order to coordinate the serviceMaintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working environmentEnsures that special requests, dietary requirements, anniversaries and birthdays are observed and ensures this information is noted on the reservation sheet as well as communicated to all team membersResponsible for recording guest feedbacks in relevant filesAttend meeting and training when requestedMaking conversation to guests during meal period and find out their likes and dislikesTo ensure that service is discrete and efficient at all timesReport all comments, complains, problems from guest to the Asst/Restautant managerEnsure that we have enough reading glasses, umbrellas, pashminas ready for serviceTo be fully aware of the hotel’s safety proceduresCollect special orderings from store (eg-papers, menus folders etc)Maintain guest history (allergies, preferences etc)Bid farewell and thank the guest upon departure, ensures everything was at their satisfaction and invites them to returnReport to managers “forgotten items” About YouThe ideal candidate should have at least a school certificate or high school. The candidate should have at least 2 years of experience in the same role in an International Ultra-Luxury Resort and must be fluent in written and spoken English and French. 

Pointe de Flacq, Flacq, Mauritius

Phone: 401 1688

Apply Via:

Daisyrani.guddoye@oneandonlylesaintgeran.com

Responsible of daily operation, breakfast, lunch and dinner.
Check general cleaning of all sections, all work surfaces before and after each service or MEP. All foods stored in the fridge should be labelled with date and name of products.
 
Key Duties and Responsibilities                                               Always be punctual. Respect and respond positively to your superior and team colleagues.Have a good personality and respect for all aspects of grooming as laid in the standard of the hotel.Maintain good personal hygiene and cleanliness in all culinary departments, keep HACCP STANDARDS at all times.To support Sous Chef and Head Chef in Training staffs MQA approved system, records to be available for each individual staff.Ensure all equipment used are well maintained, in good working order and to log any defects and report to the Manager.Take care of daily food preparation and duties assigned through the superior to meet the standard and have the quality set by the Chef.Consults daily with Sous Chef and Executive Chef on the Daily Requirements functions and also about any last-minute events.Check daily reservation and mep according to occupancy.Monitor stock movement and be responsible for ordering in his section.Maintain proper rotation of products in all chillers, freezers, dry store to minimize wastage / spoilage (FIFO).Follows the instructions and recommendations from the immediate superior to complete the daily tasks.Adhere to all recipes given by the Restaurant Chef.I need to be fully involved in making all recipes for Breakfast, lunch, pool bar snacks, beach, IRD, dinner service, special events menus.Ensure all mise en place to be ready on time for Breakfast, Lunch and Dinner serviceMaintain Consistency on all prepared food served during breakfast, lunch and dinner at all time.Check periodically expiry dates and proper storage of all food items in the section required.To report any maintenance issues to the Chef de Partie or Sous Chef.To be flexible and willing to help all restaurant kitchen at busy times if required.Involve in learning new technics from supervisors.Always seek and share freely with the superior for innovative ideas.Consistently offer professional, friendly and proactive guests service while supporting fellow colleagues.Liaise daily with outlets chefs to keep open lines of communication regarding guests feedback.Follow all safety and sanitation policies when handling food and beverages.Establishing and maintaining effective inter departmental working relationships.Having good interaction with guests while working on the buffet station.Full awareness of all menu items, the recipes, methods of production and presentation standards.Ensure highest guest satisfaction, quality, operating and food costs  on an ongoing basisInvolve firmly achieving budgeted food cost and reducing wastage, to make profit.About YouThe ideal candidate should have at least a school certificate or high school certificate. The candidate should have at least 2 years of experience in the same role. A valid food handler’s certificate is a must.

Pointe de Flacq, Flacq, Mauritius

Phone: 401 1688

Apply Via:

Daisyrani.guddoye@oneandonlylesaintgeran.com