Job Region: Plaine Wilhems

Nous recherchons des Technicien Support Client (H/F) qui seront rattachés au Service Technique Client, qui auront pour rôle d’assurer des incidents Support et les demandes d’assistance de nos abonnés.
 
Vos missions :Assurer une disponibilité pour accueillir les sollicitations des clients (téléphone, portail)Traiter les sollicitations en suivants les procéduresRéalisation des diagnostics de niveau 1 & 2 selon un mode opératoire établi et présent dans l’outil documentaire du groupeTraiter le dossier en appliquant les instructions (procédures, modes opératoires, consignes, etc…)Escalader vers les pôles de compétences correspondants si la solution est hors procédureApporter des réponses claires et adaptées aux sollicitations et aux besoins du clientS’assurer que la réponse apportée soit satisfaisante pour le clientAssurer le suivi des dossiersDonner de la visibilité régulièrement sur l’avancement des dossiersRelancer si nécessaire les équipes qui doivent intervenirAssurer l’astreinteEn fonction des départements techniques d’affectation Connexion, Téléphonie et Hébergement, les sollicitations peuvent changer et seront en relations directes avec le département.Compétences techniques et profil :Connaissance des services Télécoms tel que ADSL / VDSL / FTTH / SDSL / FibreMaîtrise des différents protocoles réseaux. La maîtrise des différents protocoles VOIP et messagerie serait un plus appréciableMaîtrise des techniques de la relation client au téléphoneExpérience du travail sur logiciel DESK (saisie de données et gestion de comptes clientsCapacité à travailler dans l’urgenceBonne expression orale et écrite exigéesUne expérience dans des postes similaires et une parfaite maîtrise de la bureautique sont des plus appréciablesNous vous offrons : Un salaire de base motivant avec une allocation repas et prime de présenceUne formation d’intégration dynamique ainsi qu’un accompagnement continu avec une formule de prime de performance au bout de 2 mois d’anciennetéPrime astreinteUne ambiance de travail dynamique dans des locaux neufs et modernes avec des facilités de parking pour tous les collaborateurs avec sécurité 24/7 Des horaires de travail stables (11h00 à 20h00 / 12h00 à 21h00 / 13h00 à 22h00 / 14h00 à 23h00) du lundi au samedi (y compris les jours fériés mauriciens. Day off les jours fériés français et lundi off après chaque samedi travaillé)Horaire 14h00 à 23h00 et le samedi travaillé sont sur la base d’une rotationUne assurance santé et un plan de pension à la confirmation au posteUne salle de sport moderne et équipée Espaces de détente intérieur et extérieur aménagésFacilités de transport : navettes depuis Wooton, Réduit et Hermitage (10h15 / 11h15 / 12h15 / 13h15) van retour le soir (19h00 / 20h00 / 21h00 / 22h00 / 23h00) 

Hermitage Road, Cinq Arpents,, Côté d’Or, Mauritius

Phone: 4602068

Apply Via:

recrutement.maurice@celeste.fr

The Analyst – Finance Tools and Applications bridges global Finance teams and IT, supporting receivables and banking processes while ensuring Workday and finance system initiatives align with departmental and organizational priorities.
 
Position Purpose and Description The Analyst – Finance Tools and Applications acts as a bridge between the Finance departments (Canada, USA, Mexico and Europe), the Workday & Finance applications team and the IT team. This role supports receivables and banks processes and ensures Workday team efforts align with departmental and organizational priorities. The Analyst is involved in the evolution of the “Auditoria” finance tool within company’s operations, including the connected processes in Workday Prism.  This includes collecting, analyzing, and validating various business requirements and initiating concrete solutions with the Finance Tools and Applications team. These solutions are then delivered through configuration or in collaboration with the development team.  Expected Outcomes & Actions  Support implementation of new initiatives and transformation (95%) Establish positive relationships with internal finance clients and peers to build credibility, foster collaboration and empower the project team. Provide technical support to users, troubleshooting problems, and ensure optimal ERP operations for the Auditoria applications. Document processes and procedures for Auditoria in Workday. Ensure that Finance end user training is adequate and effective. Develop and enhance Auditoria and Prism tools focusing on an organization-wide reporting strategy. Assist and support testing (unit testing, end to end testing, sandbox, QA and QC) as a Subject Matter Expert (SME) for Auditoria and Prism. Perform and participate in functional testing by preparing test scenarios and data, monitoring the results to ensure that the finished product meets user-approved specifications. Provide post-implementation support as a SME in collaboration with their team and the Director, Applications – Finance, as needed. Make a first diagnosis of the Auditoria and Workday problems. Run analytics and ad hoc reports.Assist and monitor project progress (5%) Monitor progress and advancement toward completion, adjusting resources and timelines as needed, and escalate adequately to stakeholders as risks become known. Requirements and Qualifications University degree in accounting, mathematics, statistics, computer science, data analysis or business analysis or any combination of training and experience deemed relevant for the role Minimum 2 years of experience in business application analysis or a related field, ideally. Good written and oral communication skills in French or in English Experience with Workday, an asset Experience with Service Management applications, an asset Ability to work effectively remotely 

Ebene House, 33 Hotel Avenue, Cybercity, Ebene, Mauritius

Phone: –

Apply Via:

careers.mu@globalexcel.com

The Maintenance Officer, together with the Maintenance Attendant, ensure that basic repairs and maintenance (laboratory, office, operations vehicles) are done promptly.
 
Responsibilities : Performing preventive maintenance on laboratory equipment as requested by laboratory staff Responsible for basic repairs and maintenance for office and laboratory (basic plumbing, electrical works) Overseeing contractors when professional repairs are necessary (office, laboratory) together with the Admin team. To liaise with the Admin team and Fleet Management: Work in close collaborations with the Admin team for the maintenance of all operations and field service vehicles (regular check based on QHSE policy, servicing, replacements of used parts, among others) Profile : Technical Certificate in Electrical (NTC 3, NC 3, NC 5, Applied Diploma in Electrical & Mechanical Engineering, as per IVTB or equivalent) Previous experience in related field. 

SGS House, Valentina, Phoenix, Phoenix, Mauritius

Phone: +230 696 88 08

Apply Via:

hr.mauritius@sgs.com

We are looking for an enthusiastic Sales Assistant with a background in sales administration, IT, or business support. This role is ideal for candidates who enjoy coordinating sales activities, working closely with vendors and internal teams, and supporting the full sales lifecycle.
 
About the job INCONEK, a leading regional network integration company specializing in advanced solutions for over 15 years, is seeking Indoor Sales Assistant to join its Sales team.We are looking for an enthusiastic Sales Assistant with a background in sales administration, IT, or business support. This role is ideal for candidates who enjoy coordinating sales activities, working closely with vendors and internal teams, and supporting the full sales lifecycle in a fast-paced technology environment.Job Description: Prepare and issue quotations and proposalsSupport sales team with RFQs and RFPCoordinate with vendors, and distributors to obtain pricing, availability, and lead timesMaintain and update sales records and client databasesFollow up on quotations, client requests, and internal approvalsCoordinate purchase requests and support order processingAssist with tender submissions and compliance documentationCandidate profile1–3 years of experience in an indoor sales, sales support, or administrative role (IT or technology sector is an advantage)Strong organizational, analytical, and problem-solving skillsGood communication skillsProficient in Microsoft Office tools (Excel, Word, Outlook)Basic understanding of IT, networking, or ELV solutions is a plus Applicants need to have the ability to work in Mauritius.

31, AVENUE DES DODOS, MORCELLEMENT SODNAC,, QUATRE-BORNES, 72256, Mauritius

Phone: 427 7600

Apply Via:

We are looking for an enthusiastic Sales Engineer to join our team. This role is ideal for candidates with a diploma in IT, networking, or a related. If you have a strong passion for technology and networking, this is your chance
 
About the job INCONEK, a leading regional network integration company specializing in advanced solutions for over 15 years, is seeking passionate Sales engineer to join its Sales TeamWe are looking for an enthusiastic Sales Engineer to join our team. This role is ideal for candidates with a diploma in IT, networking, or a related. If you have a strong passion for technology and networking, this is your chance.Job Description: Preparing quotes and proposals.Coordinate with vendors and partners to understand product offerings.Support technical evaluations and respond to RFPs, RFIs and RFQsProvide sales training and knowledge-sharing sessions to internal teamsStay up to date with the latest networking technologies and industry trends.Demonstrate a passion for customers & delivering service excellence.Able to effectively prioritize tasks in a high-pressure environment and proven analytical and problem-solving abilities.Candidate Profile:Diploma or bachelor’s degree in Networking, IT or telecommunicationsExperience with networking protocols, security solutions, and cloud-based architectures.Sound knowledge of switching, Wi-Fi, VOIP, & FirewallsMinimum 2-3 years of experience in a presales, technical sales, or network engineering role.Strong analytical, problem-solving, and communication skills.Certifications such as CCNA is a strong advantage Applicants need to have the ability to work in Mauritius.

31, AVENUE DES DODOS, MORCELLEMENT SODNAC,, QUATRE-BORNES, 72256, Mauritius

Phone: 427 7600

Apply Via:

The CGRE Group started its journey with Africa at the core of its strategy. Being part of one of the largest listed groups on the Stock Exchange of Mauritius, the CGRE Group is built on a solid foundation and deeply rooted values. These have contributed to the growth of the CGRE Group.
 
Job DescriptionWe are seeking dynamic and motivated fresh graduates to join our organisation in the Reinsurance sector.As part of our team, you will be immersed in a fast‑paced, collaborative, and international environment. You will work alongside experienced professionals, support day‑to‑day operations, and contribute to departmental initiatives. Throughout the programme, you will gain hands‑on experience, practical technical skills, and industry insight, helping you lay a strong foundation for a successful career in the finance and reinsurance sector.Profile:Fresh graduates in Mathematics, Statistics, Finance, Actuarial Studies, Business Statistics and other related fields;Excellent academic results (SC and HSC results will also be taken into account);Languages: English and French.Good organisational and communication skillsAttention to detail and willingness to learnProficient in Microsoft Office applicationsPositive attitude and ability to work in a team

11th Floor, Maeva Tower, Silicon Avenue & Bank Street, Ebene 72201, Ebene, Mauritius

Phone: 489 2000/468 6000

Apply Via:

info@cgreafrica.com

Ecoasis is recruiting a Team Leader Electrical Operations
 
Job purpose:The Team Leader – Electrical Operations is responsible for overseeing a team of technicians and supervisors engaged in the installation of the electrical components of the company’s projects. This role ensures the successful and timely completion of projects, aligned with the schedule set by the project team. The Team Leader will coordinate with subcontractors, manage team performance, and work closely with the Electrical Engineer to ensure adherence to plans and quality standards.Main Accountabilities:Project Excecution and Supervision:Lead and supervise a team of electrical technicians and supervisors in implementing thecompany’s projects (photovoltaic, HVAC, boiler, etc.).Provide hands-on support to the teams as and when required, to meet project targets in atimely manner.Ensure all electrical work and tests are performed in accordance with industry standards,safety regulations, and project specifications.Provide necessary training to the team by sharing of knowledge and/or by requestingprofessional training from the Electrical Engineer, for an optimal workflow.Manage and coordinate subcontractors to ensure timely and high-quality project delivery.Work closely with the Electrical Engineer to review and execute electrical plans and drawings.Analysing, Interpreting and Quantity Take-off from construction drawings.Resource Planning and validate with HODConduct regular site inspections to monitor progress and resolve any technical issues. Team Leadership & Management:Motivate, mentor, and develop the team to achieve operational excellence.Monitor attendance, manage leave requests, and ensure workforce availability aligns withproject demands.Conduct performance evaluations and provide constructive feedback to team members.Ensure compliance with health and safety regulations, fostering a culture of workplace safet Commercial assistance:To carry out surveys and prepare Bill of Quantities.To assist the Commercial team in preparation of designs and quotes to clientsTarget at optimising cost efficiency and maximising profitability on installation jobs. Planning & CoordinationDevelop and manage work schedules to ensure timely project completion.Coordinate with the project team to align operational activities with overall project timelines.Optimise resource allocation, ensuring the right personnel and materials are available forproject needs.Maintain accurate records of work progress, issues encountered, and corrective actions taken.Actively participate in his team recruitment process or appoint subcontractorsManage electrical equipment, tools and consumables on site and keep an updated stock lisEnsure proper care and maintenance of electrical equipment and toolsQualifications, Profile, Skills and Experience:Strong leadership skills with proven experience managing teams and subcontractors.Solid understanding of electrical systems, PV installations, and relevant industry standards.Ability to read and interpret electrical plans and schematics.Excellent organisational and problem-solving skills.Effective communication skills, both verbal and written.Strong commitment to health and safety compliance.Strong leadership skills with experience managing teams and subcontractors.Having a City and Guilds Diploma in Engineering, NC3 or equivalent shall be an advantage.Should have a Manual Driving License.

ER House, Vivéa Business Park, Moka, Mauritius, Moka, Mauritius

Phone: 404 9500

Apply Via:

info@enl.mu

Health and Safety Coordinator
 
Specific ResponsibilitiesPromote a positive Health, Safety and Environment culture in the Organisation.Ensure overall HSE compliance with all applicable legal requirements.Intervene when an unsafe act or condition is observed and stop any job that is considered unsafe.Identify possible hazards in the workplace and perform or assist risk assessment to ensure that appropriate corrective measures are taken.Report and record all accidental injuries or dangerous occurrence and assist accident investigation, where appropriate.Ensure Occupational health issues affecting employees are managed properly.Assist Managers in meeting HSE objectives and adhering to established HSE procedures.Ensure personnel are aware of emergency arrangements in relation to safety and environmental incidents.Perform Internal HSE Audits.Report to QHSE Manager on the HSE Performance.Ensure that all proposed corrective actions are completed as planned and are effective in reducing possible repeat recurrences of the non-conformity.Assist QHSE Manager to handle employee inquiries and complaints regarding HSE.Provide training and support to the staffs, where applicable.Assess the need for preventive measures to safeguard the safety and health of employees and any other person not in the employment of the employer.Design and implement appropriate training programmes and keep proper records thereof.Review any measure, method, procedure or technique adopted to ensure occupational safety and health.Develop effective communication systems on occupational safety and health.Inspect all places of work regularly and communicate the findings to QHSE Manager.Required SkillsGood HSE leadership skills.Good communication and interpersonal skillsProject Report writing skillsAble to coordinate and motivate team membersAble to build trust, respect and confidentialityActs quickly and decisively; able to make tough callsComputer literateValid driving licenceQualification / ExperienceDiploma/ Degree in Occupational, Safety and Health. Minimum 3 years of experience in related fields

SGS House, Valentina, Phoenix, Phoenix, Mauritius

Phone: +230 696 88 08

Apply Via:

hr.mauritius@sgs.com

At SD Worx, we are looking for energetic people to join our team. With us, you get the chance to showcase your talents and grow like never before! Ready, set, apply!
 
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us? TeamSD Worx’s Risk & Security is an international team of security & privacy professionals providing assurance on the security & privacy capabilities of the various SD Worx products. Processing personal data of millions of people and building innovative digital products and services for the payroll and HR services market requires SD Worx to maintain high standards for the security of our customer data. The team partners closely with product engineering and our operations teams to drive the success of the security program.Within the Group Risk & Security team, we are looking for a Security Compliance Analyst who will assist and contribute to manage the information security management system across the group and will report into the Manager Security Compliance. Key responsibilities:Conduct information security risk assessments.Perform comprehensive gap analysis of information security controls to ensure alignment with SD Worx information security policies.Monitor security measures to continuously improve the maturity of the information security management system.Follow up on open risk treatment plans.Assist senior members within the team to plan, coordinate and attend external audits.Collaborate effectively with internal and external stakeholders and establish credibility by demonstrating knowledge of key security domains.Respond to generic queries on Information security from customers and internal stakeholders.Assist to build and maintain security metrics to monitor and review the enterprise security program.Conduct security and privacy trainings to promote good security practices across the organisation.Administer the corporate phishing test campaigns and perform awareness sessions for phish prone users. Review and propose changes to security policies in line with enterprise objectives and information security trends and developments.·ProfileDegree in Information Technology/Cyber Security/ Computer Science.At least 4 years of relevant work experience in a similar environment or within a Financial Services or consulting organization.You have experience in assisting with or conducting information security reviews or internal audits.You are familiar with common information security principles and have some knowledge and/or experience in information security management frameworks, such as ISO 27001/2, NIST cybersecurity framework and CIS Critical Security Control.An ISO27001 lead implementer/auditor certification, or any other security related certification is considered a plus.Personal Competencies: You have strong communication skills and can fluently explain technical concepts to a less technical audience.You appreciate working in an international environment and engage with colleagues from diverse countries and cultural backgrounds.You can confidently interact with senior stakeholders throughout the organisation.Ability to challenge proposed solutions and ways of working.   You have a strong interest to pursue a career in the information security field.Proficient in English, both written and oral formats.·      ·   What do we have to offer?Leaves: all types of leave granted from day 1 (annual leave, sick leave, study leave, maternity/paternity leave, wedding leave, compassionate leave). Eligible for seniority leave after 3 yearsInsurance benefits: Medical insurance fully paid by SD Worx for you and two dependents (children up to 18 years old). Option to upgrade available. You are also eligible to enroll your parents in your medical insurance at a subsidized rateMonthly fixed transport allowanceNo deduction for using the company’s transport after workEligible for a mobile voucher, redeemable at one of four suppliers, renewable every 3 yearsFixed internet allowance for home useCareer break optionWorkation: possibility to work from any SD Worx location (4 weeks per year, EU only)Yearly performance review with remuneration reviewYearly company bonusCar loan: subsidized interest facilityReferral programLearning opportunities: through an individual development plan and professional trainingCareer growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!Please be informed that upon successful completion of the interview process, you will be required to submit a recent Certificate of Character, and you will undergo a background check as part of our standard legal procedures.From many places, we work as one, moving from better to best together.SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.

Rue du Savoir, 11th Floor NEX Tower Cybercity,72201, Ebene, Mauritius, Cybercity, Mauritius

Phone: (230) 407 10 00

Apply Via:

recruitment_mu@sdworx.com