Job Region: Plaine Wilhems

As listed below
 
MAIN RESPONSIBILITES• Knowledge of company history, products, and services• Masters’ Tour operator specificities, client profile and market trends.• Ensures all clients receive their arrival and departure messages as per procedures.• Organizes information meetings.• Check and follow up of tickets with airlines.• Assists clients for all required modifications and requests during their stay.• Delivers assistance and ensures follow up as per instructions and requirements.• Accompanies visitors on local tours and guide them within a specific region, area, city or site.• Provide special information on history, archaeology, monuments etc..• Lead tour groups, advise tour members of local interest points; prepare and present tour commentaries.• Coordinate pre-arranged tour activities such as visits to local attractions, restaurants or shops, rides, cruises, and extended tours.• Ensure sales of services as per the company’s procedures and targets.• Explain and propose the different products and services of  the company.• Ensure the receipt of payment for services provided.• Make reservation with Tours Reservation according to procedures.SPECIFIC REQUIREMENTS• HSC holder• Certificate in sales or equivalent• At least two years’ experience in the tourism sector• Fluent in Russian is compulsory – (Both written and spoken)• Fluent in French and English• Customer Relations Skills• Planning and Selling Skills• Problem Solving Skills• Broad Knowledge of airlines services• Good Knowledge of local geography• Adaptability and flexibility to last minute change• Willing to work odd hours (shift system) and during Weekends and Public Holidays.

84, Gustave Colin Street, 74514, Forest-Side, Mauritius

Phone: 604 3000

Apply Via:

recruitment@mautourco.com

As per below
 
Main Responsibilities:Handle hotel/excursions and transfer bookings by email and tour operators’ online systemProcess reservations in the computer systemFollow up of bookings with hotelsCommunicate with Hotel Representatives and other departments Prepare agencies monthly accounts and follow-up of paymentPerform any other duties in relation to the job when requested by managementKey Requirements for all posts:HSC or equivalent, Fluent in English and French both written and spokenComputer literate (Word–Excel–PowerPoint–Email)Excellent interpersonal, communication & customer relations skillsWillingness to work odd hours including Sundays and Public HolidaysProactive, Trustworthy, outspoken and outgoing personalityListener, able to react in all situations, creative and sense of organizationAbility to work under pressure and respect deadlines  

84, Gustave Colin Street, 74514, Forest-Side, Mauritius

Phone: 604 3000

Apply Via:

recruitment@mautourco.com

Under the Guidance & Supervision of the G&I Executive to assist, monitor, coordinate and supervise the daily activities of the G&I Department.
 
 Main ResponsibilitiesSend proposal, meet deadlines, and assist the operative teamHandling of Incentive & Conference Groups and Cruise ships requestsWork out quotation for groups/ incentives/cruise ships and meet deadlineEnsure that customer’s files are processed efficiently according to procedure, attending promptly to their requests and pre-accounting/invoicingFollow up on payments when requiredCreate and update customer databaseCoordinate all group activities, prepare Rallies and EventsPrepare VIPs/Incentive agents, & Familiarisation trips program.Attending to VIPS at Airport, Hotel, lunches, dinners, etc… whenever required and proper handling of their respective files and itineraries.Specific RequirementsDiploma in Tourism Management or relevant experience in the Tourism fieldFluent in French and English, a third language would be an advantageComputer literate (Word–Excel–PowerPoint-Email)Willingness to work odd hours, including Public HolidaysGood public relations and communication skillsCustomer relation skillsTrustworthy, proactive, creative, and dynamic personality.

84, Gustave Colin Street, 74514, Forest-Side, Mauritius

Phone: 604 3000

Apply Via:

recruitment@mautourco.com

l’Administrateur·trice Salesforce est en charge de la bonne gestion, de l’optimisation et de la gouvernance de la plateforme Salesforce afin de soutenir les objectifs commerciaux, marketing et opérationnels.
 
l’Administrateur·trice Salesforce est en charge de la bonne gestion, de l’optimisation et de la gouvernance de la plateforme Salesforce afin de soutenir les objectifs commerciaux, marketing et opérationnels. Il/elle agit comme un·e interlocuteur·trice clé entre les métiers, les équipes techniques et les utilisateurs finaux. Missions principalesGérer les utilisateurs et les accès : création, modification, suppression des comptes utilisateurs, gestion des licences, des rôles, profils, jeux d’autorisations.Assurer la sécurité et la gouvernance de la plateforme : définition et application des règles de partage, OWD (Organisation-Wide Defaults), règles de partage, contrôle des accès, audits réguliers.Configurer et adapter la plateforme aux besoins métiers : création/modification d’objets personnalisés, champs, mises en page, types d’enregistrement, actions rapides.Automatiser les processus métiers : mise en œuvre de flux (Flow Builder), règles de validation, règles d’attribution, processus d’approbation, (et en coordination avec développement pour tout ce qui dépasse l’administratif).Créer, suivre et maintenir des rapports et tableaux de bord : identifier les KPI, construire des rapports pertinents, diffuser et automatiser le suivi, donner de la visibilité aux métiers.Encadrer les environnements sandbox / production : gestion des tests, des mises à jour, accompagnement des releases, gestion des risques liés aux changements.Assurer le support aux utilisateurs, la formation, le déploiement des bonnes pratiques, et veiller à l’adoption de la plateforme.Veille technologique : rester à jour sur les nouveautés Salesforce, identifier et proposer des améliorations, et agir en tant que « product owner » de la plateforme.Assurer la qualité des données : import/export, nettoyage, déduplication, mise en œuvre de règles de validation/de qualité.Compétences techniques :Maîtrise de Salesforce (Sales Cloud, et/ou Service Cloud selon contexte)Bonne connaissance des outils d’administration (Flow Builder, règles de validation, rapports & dashboards, profils/rôles/partages)Capacité à créer et maintenir des rapports & tableaux de bord pertinents pour les métiersIdéalement : certification Salesforce Certified Administrator (ou équivalent)Bon niveau d’anglais professionnel (selon contexte international)

Phone:

Apply Via:

Mauritours Ltd is looking for potential candidates to handle and respond to reservation requests of its valuable customers in a professional and timely manner.
 
JOB RESPONSIBLITIEHandle bookings received via telephone, email, and physical filesArrange hotel reservations and coordinate transfer servicesPrepare and send detailed quotations to clientsIssue proforma invoices for all services and follow up on paymentsEnter and manage reservation data within the reservation systemLiaise with tour operators regarding unexpected arrivals and no-showsCANDIDATE PROFILEStrong communication skillsExcellent analytical abilitiesEffective time management skillsWillingness to work flexible hours, including Sundays and public holidaysProficient in Microsoft Office SuiteMinimum of 2 years of experience in a similar role

Mauritius

Phone: 467 97 00

Apply Via:

hr@mauritours.net

Traiter avec les clients en utilisant plusieurs canaux.
 
Renseigner et résoudre les différentes interrogations et demandesEvaluer les informations pour traiter les demandesEffectuer des tâches supplémentaires en fonction des besoins.Qualités requisesBon niveau de français et de l’anglais à l’oral et à l’écrit.Facilités de communication.Goût pour le travail en équipe.Bonnes compétences informatiques.Empathie et patience Contrat et avantagesSalaire de base très attractifPrime de performance concurrentielIndemnités repasIndemnités sur les shifts de nuitDu lundi au dimanche (2 jours de repos dans la semaine)Horaires sur 3 créneaux, le plus tard allant jusqu’à 02hr du matin.Assurance maladie prise en charge par la sociétéTransport mis à disposition, pour venir au travail et pour retourner chez vous.

The Cube Building, Bank street, Cybercity, Ebene, Mauritius

Phone: 6503500

Apply Via:

careers.mu@concentrix.com

L’Administrateur des Ventes assure le traitement administratif des commandes clients, de l’enregistrement à la facturation, en garantissant la satisfaction du client, le respect des délais et des procédures internes.
 
Responsabilités principales :Recevoir, enregistrer et suivre les commandes clients dans l’ERP.Coordonner avec les constructeurs, les transitaires et le équipes internes pour assurer la bonne exécution des commandes.Suivre les livraisons et résoudre les éventuels litiges (retards, erreurs).Établir les bons de livraison, factures et documents douaniers si nécessaire.Mettre à jour les données clients et assurer un reporting régulier de l’activité.Gérer la relation client sur les aspects administratifs et commerciaux. Compétences:Maîtrise des outils bureautiques (notamment Excel).Expérience avec un ERP (SAP) est un avantage.Connaissance en gestion des commandes et logistique.Bonne capacité rédactionnelle et de communication.Sens du service client.Rigueur et organisation.Réactivité et gestion des priorités.Bonne communication orale et écrite.Esprit d’équipe et polyvalence. Formation et expérience :Bac +2 à Bac +3 en gestion, supply chain, commerce international ou équivalent.Une première expérience de 2 à 3 ans dans un poste similaire est souhaitée.

9th floor Standard Chartered Tower, Ebène, Mauritius

Phone: 4034836 / 4034830

Apply Via:

contact.mauritius@tractafrictae.com

A Stockroom Supervisor oversees daily stockroom operations, ensuring proper storage, accurate inventory control, and timely issuance of goods. They supervise staff, maintain stock records, and ensure compliance with safety and company procedures.
 
DUTIES AND RESPONBILITIES1Inventory Management:−        Supervise the receipt, storage and organisation of goods, ensuring that inventory is correctly accounted for and properly stored.−        Ensure that stock is rotated regularly (e.g. FIFO) and that older items are moved to prevent spoilage or obsolescence.−        Collaborate with other departments (e.g. purchasing, sales) to ensure that products are stocked in the correct quantities and on time.2Stockroom Organisation:−        Maintain a clean, organised and safe stockroom environment, ensuring that products are stored in an orderly manner and easy to access.−        Implement effective stock labelling and shelving systems to maximise space and improve efficiency.−        Ensure proper storage conditions for different types of products (e.g. perishables, fragile items, hazardous materials).3Team Supervision:−        Supervise stockroom staff, including stock clerks and inventory assistants, ensuring that tasks are completed accurately and efficiently.−        Assign daily tasks, track staff performance and ensure that all team members are properly trained on safety and inventory procedures.4Receiving and Stock Replenishment:−        Supervise the interdepartmental transfers, unpacking and inspection of goods, ensuring good receipt of all items.−        Coordinate with the front-end and sales teams to ensure that stock levels are sufficient for customer demand, making adjustments to stockroom organisation as necessary.5Inventory Accuracy and Reporting:−        Conduct regular cycle counts or stock audits to ensure inventory records match physical stock levels.−        Investigate and resolve discrepancies between inventory records and physical stock, reporting any significant issues to store management.−        Provide regular reports on inventory levels, damaged goods, stockouts and any trends or issues related to stock movement.6Health, Safety and Security:−        Enforce safety procedures for handling heavy or hazardous materials in the stockroom.−        Ensure compliance with health and safety regulations, including proper handling, storage and disposal of goods.−        Monitor stockroom security to prevent theft, loss or damage to inventory and ensure that stockroom doors and access points are secure.7Product Movement and Order Fulfilment:−        Coordinate the transfer of stock to the sales floor in a timely manner, ensuring that the store shelves are adequately stocked and replenished.−        Assist with order fulfilment for special orders or customer requests, ensuring that products are located and delivered to the relevant department or customer.−        Ensure that back stock is easily accessible and that surplus inventory is stored efficiently.8Any other task from time to time.

Lot 5 Floor 2 CentrePoint, Trianon, Mauritius

Phone: 4662615

Apply Via:

hr@m5capital.mu

A Receiving Assistant is responsible for receiving, checking, and recording incoming goods or materials. They ensure that deliveries match purchase orders, report any discrepancies or damages, and assist in organizing and storing items properly while maintaining accurate inventory records.
 
DUTIES AND RESPONBILITIES1Offloading Deliveries:−        Safely offload goods from delivery trucks or lorries.−        Arrange goods in designated receiving areas for inspection and verification.2Physical Verification of Goods:−        Verify the quantity of stock received against the system-generated purchase order and supplier invoice.−        Inspect goods for quality, checking for damages, discrepancies or expired items.3Quality & Expiry Check:−        Ensure that all items meet the required quality standards.−        Check expiration dates on perishable goods to ensure compliance with company policies.4Stock Handling & Storage:−        Prepare and organise stock for transfer to the warehouse or sales floor after verification.−        Assist in labelling and categorising received goods.5Collaboration:−        Work closely with the Receiving Clerk to ensure all physical and system records match.−        Report any discrepancies, damages, or quality issues immediately to the Receiving Manager.6Any other task from time to time.

Lot 5 Floor 2 CentrePoint, Trianon, Mauritius

Phone: 4662615

Apply Via:

hr@m5capital.mu